IT – Network Administration

Employment:

Full Time

Line of ServiceInternal Firm ServicesSpecialismIFS – Information Technology (IT)Management LevelSenior AssociateJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support clients core business functions by deploying applications that enable their people to work more efficiently and deliver the highest levels of service to our clients. Our Information Technology Generalist – Client Services team focuses on managing the design and implementation of technology infrastructure for our clients, developing and enhancing client applications, and providing technology tools that help create a competitive advantage for clients to drive strategic business growth.Our Firm Established in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region. Our Mission One Firm: Transforming our region. Our purpose is to build trust in society and solve important problems. In an increasingly complex world, we help intricate systems function, adapt and evolve so they can benefit communities and society – whether they are capital markets, tax systems or the economic systems within which business and society exist. We help our clients to make informed decisions and operate effectively within them Our Values Creating value through diversity. Be yourself. Be different. At PwC, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value – for our clients, our people and society. As part of our commitment to individuality we are pleased to hear from candidates from diverse backgrounds, with a mixture of skills, capabilities and experience from the below Job Description. Job title : Customer Experience Champion Level SA Location Dubai, UAE Job Description & Summary : The Customer Experience Specialist will be responsible on a daily basis for the provision of insightful advice and friendly, hands-on technical support at the Next Generation Tech Majlis service located in the PwC office. The Tech Majlis service delivers a Next Generation Technology experience for the PwC employee. Primarily focussed around provision of customer centric support services, the Tech Majlis also provides a central location for IT engagement, education and innovation. This is a vital role and critical to the success of our growth and long-term scalability. Specific responsibilities include but are not limited to. RESPONSIBILITIES – Help foster positive customer and team relationships using a friendly and upbeat manner (Zen vibes). – Providing personalized and solution orientated customer service. – Ensuring all customer tickets are addressed and resolved in a timely manner, based on department and personal KPIs. – Creating and updating support tickets, including escalating them where needed. – Participate in cross functional teams on new technology introduction projects to ensure the site is prepared to deploy, educate and support the new solutions. – Helping to improve existing customer experience workflows and processes. – Drafting standard service agent responses. – Building out the KBs. – Assisting in the creation of training resources. – Helping other departments to build a center of excellence with other ad-hoc related tasks as needed per business objectives. – Adhere to all business policies and standards around security and compliance. – Provide candid feedback and suggestions for improvements to the Tech Majlis service. – Contribute to Tech Bytes and its ongoing development

WHO ARE YOU- Genuine desire to help people resolve problems and get the information they need. – Superior communication skills, both written and spoken. – Ability to work under pressure, think on your feet. – Strong project management skills and the ability to keep multiple plates spinning. – An eye for detail, and for not letting things fall through the crack. – Ability to spot and articulate where there is room for process improvement. – Quick study and openness to always learning. – Collaborative, team player with a flexible approach and “no job too small” mentality. – Availability for varied hours.

At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

Employment:

Full Time

Line of ServiceInternal Firm ServicesSpecialismIFS – Information Technology (IT)Management LevelManagerJob Description & SummaryOur Firm Established in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region. Our Mission One firm : Transforming our region. Our purpose is to build trust in society and solve important problems. In an increasingly complex world, we help intricate systems function, adapt and evolve so they can benefit communities and society – whether they are capital markets, tax systems or the economic systems within which business and society exist. We help our clients to make informed decisions and operate effectively within them Our Values: Creating value through diversity. Be yourself. Be different. At PwC, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value – for our clients, our people and society. As part of our commitment to individuality we are pleased to hear from candidates from diverse backgrounds, with a mixture of skills, capabilities and experience from the below Job Description.The Experience Centre is a function within PwC ME which assists its clients with project delivery, client meetings and workshops to solve complex business issues. It is a place where PwC’s clients are engaged either physically, virtually or a blend of both. Position summary: – We are looking for a new dynamic IT professional with experience of managing, planning, budgeting and extensive technical knowledge in IT Operations and User experience. – Main focus would be on the Experience center technology portfolio. – End user Experience and technologies. – EC support operations. – Collaboration technologies and event technology. – End User Devices & Peripherals. – Network and infrastructure o Stakeholder management and vendors relationships. – EC technology demand management of Customer satisfaction and costumers experience. – EC IT Team and resource management. – The perfect candidate for this role would be passionate about bringing the latest and most impactful technology solutions to improve the overall virtual and digital collaboration and experiences across all workshops occurring in the experience center (EC). – You will need to leverage your technical knowledge, business and digital acumen to enhance the customer experience and satisfaction. Your role will include innovating using existing technology to create seamless virtual and physical experiences, as well as looking into the market to bring new forms of tech into PwC EC. The role requires flexible working patterns – due to the nature of the work, the candidate will sometimes need to work outside of normal business hours. Responsibilities: – Manage the EC IT Operations and ensure delivery of commitments/project of supervised/managed IT services, Collaboration Technology and event technology, EC Support Operations End User Devices & Peripherals. – Take a leading role in creating innovative solutions through technology, Resolve and recommend remedial measures for problems affecting technical work. – Working on new initiatives to bridge the gap in complex environment deployments. – Support in the assessment, planning, and design of virtual experiences across all meetings and workshops occurring in the EC. – Leverage and research new virtual collaboration tools and platforms (e.g. G-Suite, Mural, Miro, Menti, Zoom, WebEx etc.) to create interactive digital experiences. – Lead communication with clients and internal teams to understand their digital capabilities and technical needs across engagements. – Run regular L&D sessions to upskill the EC team on existing and new tech (including creating guides for the tech in the space). – Ensure all the team’s technology is operational day to day, allowing the EC team to work efficiently. – Work with ME IT team to procure new technology items where required. – Catalog and manage all tech assets in the space and make sure that the team is aware of what technology is available for them to use and what technology is fit for what purpose.

Key Skills: – Have excessive technical expertise in IT related technologies (Windows, Mac, Video conferencing solutions, Collaboration technologies and platforms, Networking hardware and software, etc.). – Able to assess, understand and define how IT services and products contribute to the operation of the business (in business terms). This includes being able to have discussions with business contacts and vendors to agree and optimize product strategies and plans. – To be able to understand strategic and operational technology environments and services and how they come together to underpin the product. This includes being able to work with technology representatives (Service managers, Vendors, etc..) to understand operational performance and agree technology plans to improve product performance. – To be able to define, agree and monitor service and quality levels for the enterprise/strategic product(s)and report these in meaningful ways to all stakeholders. – To be able to construct, agree and oversee the implementation of Service improvement plans. – The ability to build relationships and work collaboratively and influence senior IT contacts, with senior business contacts and strategic 3rd party product providers. – Be able to take a holistic view of how IT services operate and apply this to the planning/structuring of the live services and products. – High level problem-solving skills. – Strong team player and collaborator. – Ability to work under pressure during live events (i.e regional broadcasts & livestreams). – Collaborative and supportive approach to working with others (must be a strong communicator). – Good presentation skills – Proficiency in the use of multimedia and innovative concepts to develop engaging and high quality digital/physical experiences. – Be a proactive, self-starter who is able and willing to challenge operational norms and propose solutions and alternative operating modes to complex, IT wide issues.

At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

Employment:

Full Time

Job DescriptionThe Administrator I perform a variety of administrative work for the SIP, requiring initiative and independent judgment. The incumbent works independently under general direction, handles problems and non-routine situations and interpret guidelines and University and department procedures. Provide central administrative work of the operation. – Carrying out deskwork on the nature of work within the organizational unit.- Study and review official transactions relating to the nature of the work and ensure that they meet the required requirements.- Data and information mobilization required in different transactions.- Writing records meetings.- Follow-up on the completion of various official transactions concerning the nature of the work.- To advise, respond to and direct auditors on matters relating to the nature of the work when needed.- Review the periodic reports received by the organizational unit and oversee their analysis and study.- Preservation and archival of data and documentation on the nature of the work.- Undertake any other work related to the nature of the work at the time of assignment.

Minimum Qualification- Bachelor degree or relevant minimum of 5 years experience.Preferred Qualification- Advanced writing skills and the ability to conduct internal and external correspondence.- Reporting skill and generalizations.- Knowledge of transaction and administrative fundamentals and policies.- Quantitative and qualitative analysis capacity.- Problem solving skills- Ability to work on own initiative.- Ability to work under pressure.- Microsoft windows & office suite knowledge.Expected Skills/Rank/Experience- Proficiency in MS Office- Excellent Arabic and English written and oral communication skills- Multi-tasking and time management capability – Integrity and professionalism- Advanced Microsoft Office- Virtual meetings skills- Minutes taking – Office Management and Planning- Building positive working relationship- Adapting to change

Founded in 1976 by the late Sheikh Zayed Bin Sultan Al Nahyan, UAEU is a comprehensive, research-intensive university enrolling about 14,000 Emirati and international students. As the UAE’s flagship university, UAEU offers a full range of accredited, high-quality graduate and undergraduate programs through nine Colleges: Business and Economics; Education; Engineering; Food and Agriculture; Humanities and Social Sciences; IT; Law; Medicine and Health Sciences; and Science. With a distinguished international faculty, state-of-the art new campus, and full range of student support services, UAEU offers a living-learning environment that is unmatched in the UAE.

As a research-intensive university of international stature, UAEU works with its partners in industry to provide research solutions to challenges faced by the nation, the region, and the world. The University has established research centers of strategic importance to the country and the region which are advancing knowledge in critical areas ranging from water resources to cancer treatments. UAEU is currently ranked the number one research university in the GCC, number two in the Arab World, and #370 globally.

UAEU’s academic programs have been developed in partnership with employers, so our graduates are in high demand. UAEU alumni hold key positions in industry, commerce, and government throughout the region. Our continuing investments in facilities, services, and staff ensure that UAEU will continue to serve as a model of innovation and excellence. More

Employment:

Full Time

Installing and configuring hardware and software components to ensure usability.Troubleshooting hardware and software issues.Ensuring electrical safety standards are met.Repairing or replacing damaged hardware.Upgrading the entire system to enable compatible software on all computers.Installing and upgrading anti-virus software to ensure security at the user level.Performing tests and evaluations of new software and hardware.Providing support to users and being the first point of contact for error reporting.Establishing good relationships with all departments and colleagues.Conducting daily backup operations.Managing technical documentation.

Bachelor’s degree in computer science or related field.2+ years of experience in computer networks and systems maintenance.Excellent written and verbal communication skills.Good interpersonal skills.Proficient in database programming and software installation.Attention to detail.Good problem-solving skills.

Group of Companies involved in Luxury Retail, Investment, IT, Telecom, Consultancy and General Trading. More

Employment:

Full Time

Charterhouse are undertaking a search for a recognised fin-tech global platform “start-up” which specialises in Cryptocurrency trading for high net-worth individuals. Originating in Hong-Kong, our client is building up its UAE operations and actively hiring for its newly created offices in Abu Dhabi. The IT Service Manager will be part of a newly formed team, who can offer high quality technical support, working closely with their technical team in Hong-Kong.This role will manage all corporate systems including, email, telephone and system networks, whilst overseeing the IT onboarding and offboarding of employees and consultants.The IT Services Manager will run regular checks on the network, examining performance and data security matters, identifying opportunities to improve and update software and systems. This managerial role, will work with third party vendors that provide application support (L1-2) for assigned applications, guaranteeing high-levels of performance.In conjunction, this role will prepare and present management dashboards of service performance at weekly operations meetings and business review meetings, considering any small changes which may potentially be made into the global service desk.You will proactively monitor end-user satisfaction and put in place improvement plans in place, where needed, ensuring all complaints and queries are handled in a professional, timely manner.

The client will look to recruit a Senior IT Service Manager, whom is able to demonstrate a sustained track record, (5 years minimum), within an international organisation, offering IT Service solutions, specific to Level 1 and Level 2 services.The successful candidate will hold a relevant Degree from an internationally recognised university. The incumbent will have experience working with external vendors and effectively managing these relationships, with a keen eye for detail, offering continuous improvement and best practice.Heavily user focused, the ideal person will be able to communicate complex IT issues to non-IT literate employees in a friendly, effective manner. Experience of iOS systems is essential. This role will be based on-site in Abu Dhabi, full-time.

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

Employment:

Full Time

1.Responsible for network security program design, management and participation in the implementation of projects;2.Responsible for tracking and researching network attack and defense security technologies;3.Insight into new technology trends, and promote the overall improvement of neywork security capabilities through the introduction of industry-leading technologies, best practices and independent innovation.

Salary:
AED
12,000 to 15,000
per month inclusive of fixed allowances.

1.Bachelor degree or above, more than 3 years experience of information&network security in Internet companies2.Solid computer fundamentals, refine the common Web vulnerability principles, attack methods, etc., and in-depth understanding of vulnerability principles and their solutions;3.Ability to use POC to write vulnerabilities and experience in web vulnerability scanner development is preferred;4.Familiar with Windows or Linux operating system, familiar with at least one language in Python, PHP, Go, Perl, and have experience in development of at least one language;5.Development experience in Python or other scripting languages, able to develop automated analysis functions;6.Good communication and coordination skills, experience in project management and team management is preferred.

A leading company in UAE. More

Employment:

Full Time

Job DescriptionEnter Email ID• Installing and configuring computer hardware, software, systems, networks, printers, and scanners• Monitoring and maintaining computer systems, printers and scanners• Research, diagnose, troubleshoot and identify solutions to resolve user issues• Responsible for CCTV Installations ,configurations and Implementations across office sites/villas/warehouses• Monitoring and maintaining CCTVS across all the companies• Structural cabling ,Cable dressing, testing or splicing or restoring or replacing or of any connectivity(fiber/cat6)• Conduct cable arrangement activities• Setting up accounts for new users• Repairing and replacing equipment as necessary• Responsible for the site inspection and investigation in any case related to existing infrastructure• Responding in a timely manner to service issues and requests• Providing technical support across the companies (this may be in person or over the phone)(Driving License should be Must)• Following standard procedures for proper escalation of unresolved issues to the appropriate internal team• Ensure all issues are properly logged• Excellent communication and reporting skills• Ability to present related cases and attend meetings with other departments

Salary:
AED
6,000 to 6,500
per month inclusive of fixed allowances.
Additional benefits: Yearly Air Ticket Allowance & Medical Insurance

Desired Candidate Profile• Excellent customer service skills• Strong troubleshooting and critical thinking skills• Previous working experience in IT support for 3 years and above in IT H/W support, specially CCTV, Access Control System.• IT/Computer Engineering graduate• In depth knowledge of Crestron System is an advantage.• With valid UAE driving License is a must.

After completing his engineering studies in the U.S. in 1971 Mr. Abdullah Ahmed Almoosa laid the foundation of the Group through an architectural engineering firm. It is now grown into a leading family owned diverse business group as one of the top ten leading family owned groups of Dubai. The Group is more popularly known as ARENCO GROUP from its architectural practice which carries that name.

The Group’s diverse business interests include:

An architectural engineering consultancy and interior design practice
Real estate leasing of owned premium apartments, villas, commercial offices, warehousing, staff accommodation, etc. throughout Dubai
Hotel apartments operations of owned assets
Furniture trading
Car rental and leasing
Laundry operations
Manufacture of mattresses, beds
Manufacture of energy saving lamps
Joinery operations

Over four decades of experience and a qualified team of experts enable the A. A. Al Moosa Group to offer services that ensure the highest standards of quality and perfection. More

Employment:

Full Time

Intern – Information Technology What is in it for you: – Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 – Career development opportunities with national and international promotion opportunities. What you will be doing: – Maintain information technology systems and networks; perform both technical and administrative tasks to ensure functionality and efficiency of computer and telecom system. – Be accountable to deliver the assigned project with the associate measurable business value. – Actively search for improved ways to run business processes and/or applications. – Build collaborative relationships with the various teams you interact with, understanding and communicating effectively with internal and external business partners. – Proactively communicate the status of the project, activities and help to remove roadblocks. – You will be supported by a trainer during your time with us.

Your experience and skills include: – Degree in Information Technology. – Strong oral and written communication skills – Ability to work effectively in a team environment and take initiative – Excellent interpersonal and communication skills. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More