Our client is one of UAE’s largest and most trusted business setup advisory firms whose registration professionals have helped over 44,000 aspiring entrepreneurs and SMEs grow their businesses in the UAE since its inception in 2010. They serve as a one-stop shop, from company registration with flexible payment plans, to offering value added services to help SMEs sustain and grow their businesses.They have an opportunity for an established industry professional to join them as Operations Manager in one of their newest entities based in SHARJAH. Industry experience in business setup / company formation in the UAE market is essential to be considered for this exciting opportunity.The Operations Manager will be responsible for the day-to-day operations, managing the Operations team and reporting to the General Manager. This is achieved through efficient and effective leadership and management of people and processes in Operations and ensuring that excellent standards are maintained and that the department continues to excel and progress.Your responsibilities will include:• Works with the General Manager to influence the creation and communication of team strategy, business priorities and targets for the department and ensures there are systems in place to enable team members to receive information in a timely manner• Oversees the day-to-day operations of the Department • Generates ideas about future plans to ensure a cutting-edge strategy; maintains up- to-date knowledge of the market, competitors and trends• Develop strategy and implement in Operations• In-charge of operations manpower planning• Takes a lead role in building a strong management culture with the team; spends time coaching team members, identifying skills and opportunities for development; provides advice and guidance when issues arise• Proactively manages and reviews the performance and progress of the team members, sets objectives and targets and develop individual training plans for the team• Coordinates, manages and monitors the workings of the team members• Ensures that Achievement Report / Timelines are met• Leads the team to develop a culture of continuous improvement• Communicates new rules to team members and senior management and participates in the implementation• Manages the employees which includes setting performance benchmarks, identifying areas of improvement and Annual Performance Evaluations• Conducts daily meetings with employees to discuss various issues in Operations department• Delivers personal Key Performance Indicators• Makes sure all urgent and daily tasks are assigned to team members• Visits the government department if required with the PRO to complete the task and update account manager if there are new rules/ laws introduced by the government• Resolves any issues with the labour and immigration department along with the PRO’s
Please do not apply if you do not have experience in business setup / company formation as this experience is essential for this role and your application would not be considered at this time, thank you.To be considered for this exciting role you will be:• Degree qualified in a relevant discipline• 5-8 years’ experience, of which 2-3 years must be within the business setup / company formation industry in the UAE• An expert in Freezone business setup within any UAE jurisdiction including all documentation and licensing / visa processes, procedures and government regulations • Experience and strong working knowledge of E-Channel is essential • Comfortable working within a fast-paced, target-driven and KPI focused environment• Fluent English and Arabic language skills are essential• Currently based in UAE, able to commute to SHARJAH office location• Conducts daily meetings with employees to discuss various issues in Operations department• Delivers personal Key Performance Indicators• Makes sure all urgent and daily tasks are assigned to team members• Visits the government department if required with the PRO to complete the task and update account manager if there are new rules/ laws introduced by the government• Resolves any issues with the labour and immigration department along with the PRO’s
Kershaw Leonard is committed to finding First Class people for its World Class Clients. Since our inauguration in September 1999, We have become well-respected specialists for all aspects of Human Resource Consultancy and Recruitment, and bring a standard of professional conduct (through the Recruitment Employment Confederation UK) to the industry here in the Middle East. Our qualified Consultants deliver a unique quality of service that is designed to meet the individual needs of both Candidates and Clients.
Our specialist recruitment divisions cover permanent, temporary and contract staff, and Executive Search, in the following sectors:
Senior Executives and Directors; Design; Engineering and Construction; Finance and Banking; Human Resources and Training; IT and Telecoms; Legal; Logistics and Supply Chain Management; Media; Office Management; Retail; Sales and Marketing and Secretarial and Business Support. More