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    Inspiring Career Growth at Synchrony

    Early career opportunities vary from summer internships and externships to entry-level positions. When exploring possibilities in the beginning of your career, rotational programs offer a unique opportunity to gain diverse experiences and to learn how to work with multiple teams – all within one company.

    Synchrony, a Fortune 200 financial services company, inspires career growth from day one. Synchrony is at the heart of many U.S. financial transactions that are made every day and is committed to providing hands-on experiences for its early career talent. The company has a robust early career development program that aims to identify, attract and develop the company’s future leaders.

    Synchrony’s driving force is to be essential to people’s everyday lives by making it easier for the tens of millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them – from their first credit card to a lifetime of flexibility. The company is recognized in the industry as a top employer, recently named by Fortune as one of the nation’s top five best companies to work for.

    The Business Leadership Program

    One of the programs that makes Synchrony stand out is its Business Leadership Program (BLP). These early career development programs are designed to accelerate the careers of tomorrow’s leaders.

    The summer internship program is a 10-week program for rising juniors and first-year HR graduate students. As a BLP intern, you will work on projects and participate in meaningful work in your desired field while experiencing the support of the team, mentors, and Synchrony’s award-winning culture. If you are interested in the summer internship program, learn more here.

    The Full-Time BLP program is a two-year, rotational program for graduating university seniors designed to facilitate your career growth across three different disciplines. If you’re still undecided on what you want to pursue professionally, a rotational program could be a great opportunity for you to explore after graduation.

    The Synchrony BLP program has more than 10 different tracks, from sales and relationship management, finance, data analytics, and other areas across the business. The program includes community service, networking and social events.

    The BLP program helps transition graduates into the working world by offering experiences similar to what students had with student clubs and organizations. The participant-led committees include Development, Wellness, Recruiting, and Engagement, providing real-world opportunities for new grads to grow in their communication, planning, and leadership skills.

    Beyond the leadership development gained through the committees, the BLP program also helps accelerate individuals into positions of leadership.

    Creating a Fast Track for Leadership

    One of the top appeals of the BLP program is how it offers early career candidates access to leaders within the organization and helps to advance opportunities for leadership for themselves personally.

    Due to the nature of the program, you gain diverse work experiences across multiple teams and practice areas and are steps ahead of your peers as it relates to career growth.

    Wyatt Craig, SVP Digital Finance – PayPal, who was in the first cohort of the BLP rotational program shared that the biggest differentiator is the support from leadership. Leaders and mentors help you define what you want to do in your career and suggest experiences to help you achieve your goals.

    The investment from leaders continues long after the program ends. Wyatt mentioned the value of the alumni network, which provides mentorship to BLP participants. To help recent graduates transition into the corporate world, these alumni provide guidance on what a career path post-BLP could look like.

    Synchrony continues to invest in its employees and offers ongoing learning opportunities, including tuition benefits, which was essential for Wyatt when he decided to pursue post-grad education.

    Cultivating a Culture of Flexibility and Well-Being

    Through its people-centric culture, Synchrony co-designs programs and initiatives together with employees. The company offers flexible work options, allowing employees to work from home, in the office, or both in a hybrid work environment while redesigning its workspaces to encourage meaningful connections.

    Josh Mugabe, a HRBP BLP, described the company’s emphasis on flexibility and choice.

    Josh also shares how purposeful engagement provides valuable ways early in your career to meet and interact with people in the office. The Synchrony “hubs” or workspaces also provide a collaborative atmosphere to build relationships.

    Synchrony also prioritizes employee well-being in the workplaces, providing comprehensive wellness programs and benefits. For example, the company provides a psychologist onsite and employees can have up to 12 sessions per year at no cost to them personally. The program was built with everyone in mind, including interns.

    Angela King, Sales & Relationship Management BLP, was the first BLP to lead the BLP’s Wellness committee.

    Initiatives include physical activities like intramural sports, the Brooklyn marathon and ice skating in Bryant Park as well as stress reduction and wellness programs including a cooking class, financial literacy, and virtual monthly conversations.

    Gaining Real-World Career Skills

    Angela shared how fast the two years went by and how much she accomplished and grew during that time. She learned about Synchrony and business acumen and increased her confidence, gained insight into her own strengths and weaknesses, and developed leadership skills.

    A rotational program offers tangible work experience that could help you solidify the direction for your career. The program dedicates time for you to explore your interests and learn from different roles and leaders. As you consider possibilities for your life after graduation, we encourage you to look into Synchrony’s rotational program. If you don’t have plans to graduate yet, then you can learn more about the summer 10-week internship program.

    You can learn more about the company here. If you’re interested in starting your career at Synchrony, visit us here to find out more about the internship program, the rotational program, and other early-career opportunities.

    Tags:

    business leadership program,

    career growth,

    early career,

    early career development,

    early career jobs,

    financial services,

    flexibility,

    leadership development,

    rotational program,

    synchrony,

    wellness More

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    A Capital One recruiter’s 3 networking tips for students

    You’ve found the dream job or internship. Whether or not you know someone at the company, it’s in your best interest to invest time in connecting with folks working there; it could be a difference maker in landing a new career opportunity. 

    Chiara, a recruiter for Capital One’s Students & Grads Programs, is here to help you connect and build relationships by sharing her three tips for networking. 

    Take a strategic approach

    It’s absolutely crucial to do your research! You want to connect with someone through a common interest or a mutual colleague or friend. Of course, LinkedIn can be a great place to start, but consider finding people through other platforms.

    Capital One’s Business Resource Groups (BRG)—voluntary, associate-led groups for cultural celebration, community service and professional development—are great ways to expand your network. Many BRGs sponsor and attend career fairs and student conferences, so be on the lookout for them! 

    National organizations and societies are also great for meeting people. Connect with groups that share your identity or professional interest, like the Society of Hispanic Professional Engineers and Rewriting the Code—both of which are Capital One partners. The groups are like your secret weapon for networking, finding resources and getting tailor-made support for your academic and/or professional journey.

    Have a plan

    First things first: Use the “S.E.E.” method when meeting someone. That stands for smile, eye contact and enthusiasm. The S.E.E. method can help set the stage for a great conversation prior to giving your elevator pitch. 

    As for the elevator pitch, think of it as being three parts. Say what you do, what makes you unique and either how you can help them or how they can help you. Practice your pitch beforehand to ensure it flows smoothly and feels natural.  

    As that initial conversation is wrapping up, be sure to get their contact info so you can send a personalized thank you email or LinkedIn message referencing something specific from the conversation. Lastly, follow up with them periodically, whether it’s sharing relevant articles, inviting them to events or simply checking in to see how they’re doing. 

    Be authentic

    Remember, being yourself is the key to building meaningful connections. 

    Don’t try to impress by pretending to be someone you’re not. It can be easy to get caught up in the job or internship search and force yourself to pursue an opportunity that doesn’t feel true to you. You should be building relationships that last beyond one meeting. It’s easier for someone to mentor you or be your advocate when they truly know you and your passions.

    People are more likely to remember and connect with the real you.

    Head over to Capital One’s profile to learn more about the company and browse open roles, upcoming events, and more. More

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    National Intern Day: How You Can Be 2024’s Top Intern

    It’s that time of the year again: National Intern Day! Created by WayUp in 2017, this holiday focuses on celebrating and appreciating the future leaders of the world…interns! NID has gained widespread popularity thanks to media coverage from Good Morning America, multiple Forbes articles, (see here), (and most recently here), participation from companies like NASA, Google, and hundreds of smaller companies every year. This year National Intern Day falls on July 25th, 2024 and we hope everyone is ready to celebrate.

    Every year, WayUp and Yello publish both The Top 100 Intern Program list and the Top 100 Intern List, selecting 100 interns, with one honored as the #1 Top Intern of 2024. You might be thinking, “there’s no chance I’m making it” but believe it or not, any intern can be named the “TOP” intern of the year or make the Top 100 Intern List. It’s true, you don’t have to be a superstar, a superhero, or a celebrity. You just have to be yourself -a hard working, dedicated individual. Don’t believe us? Just check out our previous winners here. This year’s nomination form is still live and we’re going to show you how you could  become a part of the list…

    Eligibility Requirements

    Have been an intern between September 2023 and August 2024

    Submit your nomination here by August 9th, 2024 at 11:59pm EST

    Tips & Frequently Asked Questions:

    Who is eligible for nomination of 2024 Top Intern?

    Anyone who has been an intern between September 2023 and August 2024

    How are winners determined?

    The 100 interns who make the list are chosen by a panel of judges who consider the strength of nominations, voting totals, and social media promotion.

    How do I nominate myself?

    Click here to submit your nomination follow the steps below: 

    To start a nomination, select “I am an Intern” 

    Complete the form fields; progress can be saved and returned to later.

    Submit the completed form.

    Share your nomination with your network to increase your vote totals and make sure to use #NationalInternDay.

    When are applications due?

    Friday, August 9th, 2024 by 11:59 pm EST

    When is the list announced?

    Middle of August

    Now that you have the info, we’ll show you how your nomination can be a winner. We’ve curated some tips, tricks, and advice to help guide you.

    We spoke with Yello/WayUp staff, past NID winners, and campus recruiting professionals about what it takes to be a top intern. Here’s what they had to say:

    Show, don’t tell. 

    Similar to writing a standout resume, quantify some of your accomplishments thus far in your internship. On your National Intern Day nomination, you will be asked a series of questions that have to do with what you do in your internship, what you’ve learned, and how it has shaped your career goals. What impact have you made on your team? What processes have you improved or implemented? Brag on yourself and use quantifiable data to back it up. 

    It’s okay to over-explain

    Some of the NID nominations that have been the most impressive were able to give a lot of detail about the complexities of their projects. This doesn’t mean writing a one-page report when explaining the projects or day-to-day responsibilities of your internships. Instead, make sure it is crystal clear not only what you worked on, but the impact this had on you, the organization, and the team you worked with. 

    Spread the word.

    Tap into your network: get your connections to vote for you and get the word out there. We’ve even created a template for you to share your nomination with your network. Engage with your friends, family, and connections by marketing yourself. Make sure you’re using the hashtag #NationalInternDay in your social media posts. 

    Apply Early

    Lastly, the worst thing you can do if you’re trying to make it on the “Top 100 Interns” list for 2024 is wait to apply. The sooner you get your application in, the better, so fill out an application and see if you have what it takes to make the cut!

    Walk the walk

    Be the top intern you believe you can be and want to be recognized as. In your day to day internship, ask questions, and don’t be afraid to speak up. Be on time and act professional. Go out of your way to get to know people and make connections. Keep track of your tasks and accomplishments. Learn as much as you can and be a sponge. By actually “being” a top intern, you’re going to have people wanting to vote for your nomination and see you succeed. 

    You’re now one step closer to TOP 100 and being a future leader. You’ve got the tips, tricks, and expert advice to be one of 2024’s top interns. We’re looking forward to your nomination so make sure to submit one here. More

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    Want a Career that Matters? Discover Tata Consultancy Services and its Corporate Social Responsibility Leadership

    Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. TCS believes innovation and collective knowledge can transform the future with greater purpose.

    TCS employs over 600,000 of the world’s best-trained consultants from 150+ nationalities with operations in 50+ countries. Diversity is a value of TCS as evidenced by the fact that it’s one of the world’s largest employers of women in the IT industry.

    Notably, in North America, TCS was recently recognized as:

    The #1 Top Employer in the U.S. by the Top Employers Institute

    One of the 50 most community-minded companies in the U.S. by Points of Light

    One of Fortune Magazine World’s Most Admired CompaniesTM list, a global barometer of corporate reputation, for the second straight year

    Working for the Greater Good

    TCS believes in building greater futures by making its communities its priority and by connecting people to opportunities in the digital economy. In line with the values of its parent company, The Tata Group, TCS’ Corporate Social Responsibility (CSR) efforts are driven toward initiatives that contribute to the creation of a fairer and more equitable world for all.

    With its proactive stance on climate change and award-winning work with communities across the world, TCS has earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

    Globally, efforts include helping marginalized individuals and communities with literacy, education, employment and mentoring for entrepreneurial endeavors. In North America, these CSR efforts are specifically designed to help advance education equity, close the STEM skills gap, and prepare students for the future global workforce.

    Two programs that engage with youth and support potential leaders in the IT space are the career readiness program (goIT) and the professional development program (Ignite My Future).

    Digital Innovation and Career Readiness (goIT)

    TCS’ flagship, no-cost digital innovation and career readiness program, Go Innovate Together (goIT), equips K-12 students all over the world with the skills, confidence and mindset to pursue careers in STEM. 

    goIT provides resources and training programs for teachers but primarily focuses on opportunities for students to learn about problem solving and design thinking while developing their sense of global citizenship. The program inspires participants to use their new skills to solve some of the world’s greatest challenges because all goIT challenges and program culminations are tied to the U.N.’s 2030 Sustainable Development Goals. 

    WayUp spoke with Kevin Lee, a previous co-op student turned full-time software engineer. Kevin found TCS to be an exciting and innovative environment, especially in the Internet of Things (IoT) field. He heard about goIT through a mentor during his internship and was excited to volunteer to teach elementary, middle, and high school students during a goIT Summer Camp. The three-day camp was integrated with TCS’ Bringing Life to Things IoT lab for the second consecutive year, and students learned where and how IoT can be used to generate positive changes in their communities.

    By volunteering with the program, Kevin most enjoyed seeing students increase their understanding of technology’s potential and explore new interests in tech through the program’s culminating projects and presentations. These programs are valuable for students to learn new skills and evaluate different aspects of technology as they explore career possibilities for their future.

    The summer camp experience is special to all TCS employee volunteers, but it is especially meaningful to those, like Kevin, who work in the Milford office outside of Cincinnati where the goIT program was born. It began as an innovative idea for a one-time summer camp in 2009 and has since grown into a year-round global program, operating in 42 countries. Over the last year alone, goIT touched the lives of more than 1 million students and 20K educators. Student innovations addressed issues as diverse as water quality, hunger, education, equality, poverty and climate change.

    Teacher Professional Development (Ignite My Future)

    Launched in 2017, TCS’ Ignite My Future is TCS’ pioneering effort to empower educators around the world though a unique approach that integrates computational thinking into core subjects like math, science, literacy, social studies, and the arts. Computational thinking is a future-ready skill that prepares students to tackle problems by building their confidence to work with big, complex issues.

    Ignite My Future’s program content is developed and managed by a team of former educators, so it is a teachers-helping-teachers initiative that adds meaning to K-12 classrooms all over the world. As a teacher professional development program that provides training and resources to teachers looking to expand their capacity for bringing computational thinking into their classrooms, the program provides teachers and their classes with formal training sessions, exciting lesson plans, virtual field trips and Family STEM Night implementations. 

    Recently, the program launched “Tech Trends for Teachers” which tackles tech knowledge and awareness from a different perspective. Like many of its in-classroom initiatives, Tech Trends for Teachers is driven by TCS employee volunteers.

    WayUp spoke with Software Engineer John Trimble about his experience at TCS. In addition to his role helping lead the IoT and digital engineering lab in Cincinnati, he is also a frequent volunteer for various CSR initiatives. Recently, he contributed both to the experience of students attending the goIT summer camp and to teachers who turn to TCS for their own professional development through Ignite My Future.

    Tech Trends for Teachers engages TCS employees in providing K-12 teachers with the opportunity to learn about — and share — tech innovations that will change the way the next generation will live and work. John also mentioned how this type of volunteerism gives a chance to highlight their own leadership, which is fulfilling.

    “It’s Part of Our Ethos:” Purpose Matters

    The fact that TCS’ culture of purpose is deeply embedded across all geographies, departments and customer service units is clear in conversations with TCSers who can describe the company’s legacy of community purpose in detail. In conversations with TCS employees, they happily declare that contributing to social and environmental good is part of the company’s ethos.

    In 2023 alone, TCS employees volunteered across the globe and generously gave more than 5 million hours of service or, as “TCSers” refer to it, of HOPE. In North America, employee activities included supporting programs like goIT and Ignite My Future, as well as sorting, packaging, and delivering sustenance to people facing food insecurity through food banks. Additionally, employees plant trees, mentor refugees, give blood and volunteer for disaster response and recovery activities.

    In response to employees’ interest in receiving corporate support for volunteering on their own or in more coordinated efforts, TCS created an app for finding curated opportunities based on employee location. The app, called myPurpose, is one of the ways TCS supports employees looking to live their purpose both at work and after work.

    When asked about the company’s culture of purpose, John emphasized the fact that giving back is important to all TCS employees.

    Kevin was initially exposed to CSR initiatives during his internship, and his engagement continued after joining the company full-time. In highlighting the variety of opportunities available, he said, “I really appreciate all the creative programs that allow people to make a difference even virtually. It helps us expand our impact and removes a lot of boundaries.”

    Opportunities for a Career with Impact

    John and Kevin both graduated from the University of Cincinnati (UC), each earning a Bachelor of Science in Computer Engineering. They were both first drawn to TCS because of UC’s co-op program, which involved several semesters of full-time work. After interning with TCS, they decided to join the company full-time after graduation.

    Kevin shared how the internship experience helped make his transition into TCS as a full-time employee more seamless. Upon graduating facing a challenging job market affected by the impacts of Covid-19, he appreciated how TCS was able to hire him and give him opportunities to contribute to others in his community at the time. Even more, he valued the career opportunities he would gain by joining the company.

    John was specifically drawn to the company’s IoT lab and the opportunity to work with cutting-edge technology, which made him excited to join one of the biggest tech companies in the world.

    The internship program at TCS provides students with real-world experience and meaningful projects, equipping them with the skills to launch their careers in technology, IoT, engineering, and more. Additionally, interns can gain insight into the company culture, the team dynamics and projects, and the day-to-day work itself.

    Whether through the internship or as full-time employees, TCS creates opportunities to engage with work that makes an impact. From specific CSR initiatives and programs to an overall culture of philanthropy, TCS provides an educational and purposeful environment to start or build your career.

    For more information about career opportunities within TCS, check out their page on WayUp here. More

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    How ‘Early Careers’ at Tata Consultancy Services Prepares You for a Career with Impact

    Taking a leap and joining an internship can come with many unknowns – Will I meet people and make friends? What is the company culture like? What type of projects will I work on?

    At Tata Consultancy Services, a leader in IT services, consulting, and business solutions, the campus recruitment team understands these pre-joining nerves and have created a thoughtful engaging program to ease the transition from school into a professional work environment.

    To develop emerging young leaders within the IT industry, TCS created a robust internship program that offers students meaningful work experience in a real-world setting. The ‘TCS Early Careers’ program allows interns the opportunity to contribute to real technology projects handled by industry professionals within various TCS business units and gain hands-on experience through problem solving, and critical thinking skills. Spanning across 10-12 weeks, the program is ideal for students currently enrolled in a computer science and/or other TCS relevant STEM academic program

    About ‘TCS Early Careers’ Program

    TCS values the student’s experience and learning. The program is structured into 5 distinct phases intended to guide the students seamlessly through the experience and gain the exposure that is intended. With the guidance of the TCS campus team at every step of the process, each student has access to a business mentor and a buddy who are integrally involved in the internship process and interact regularly with the students.

    Phase 1The initial phase, prior to joining, has connect sessions planned at regular intervals with the campus team and the mentors to ensure readiness to get started with TCS. To alleviate some of the nerves before starting the internship, the TCS team hosts virtual sessions to go through any questions upcoming interns might have on onboarding and what to expect on the internship. The week before the internship starts, interns receive a welcome kit full of TCS swag and instructions on what to expect on Day 1!

    Phase 2 and 3To help ease the transition into the corporate world, the second and third phase focuses on ‘getting a fast start’ for the interns. The interns are welcomed with an orientation on their first day where they attend workshops, featuring sessions about TCS and its business, information on how to access their equipment tools, connect with their mentors/buddies and other insightful talks from senior leadership. During the weeklong orientation, TCS interns will also hear from Employee Resource Groups (ERGs) and Corporate Social Responsibility (CSR) leaders and are encouraged to join these groups to start networking and seamlessly assimilate into the TCS culture.

    Phase 4The fourth phase is about delivering clarity on the role and helping the interns succeed in the project. Interns meet with their assigned teams and start working on projects and some of the interns have the opportunity to directly work with TCS customers. While working on projects, interns are mentored by subject matter experts to gain applicable leadership and technology skills to help jumpstart their careers. All of this happens organically through the collaborative company culture and meaningful project experience.

    Phase 5The last phase is all about ‘Celebrating the success’ of completing the internships. With a formal graduation ceremony, the interns have the opportunity to showcase their experience to the TCS Leadership team and share/hear about success stories from other interns.

    Life as an Intern

    To gain an insight into the TCS intern experience, WayUp spoke with previous interns Karan Sathiayan and Hrithik Reddy. Karan, a data scientist intern and current full-time employee, shared that as an intern he was given a lot of responsibility which made him feel valued as a part of the team. Karan shared that the highlight of the internship was when he presented a demo in front of a large group of TCS employees at an internal seminar that his manager organized.

    To gain another perspective, WayUp spoke with Hrithik Reddy who interned at TCS but his role was quite different from a typical technology internship. He focused on projects supporting the Global Sports Sponsorship team and helped the team with sponsorship research and how to boost TCS marketability through sports. Hrithik supported the team’s efforts working towards TCS sponsorships for the TCS NYC Marathon (title sponsor), Boston Marathon, Chicago Marathon, TCS Jaguar Racing, and other events.

    Hrithik spoke highly of the team environment and company culture, especially in his contributions as an intern. He described the engaging atmosphere and how his input was considered by the team, which helped him feel valuable and like he had already been working for the company for years.

    Mentorship and Professional Development Opportunities

    As a part of the Internship program, interns are assigned a mentor and a buddy to meet with weekly throughout the entire duration of the internship. Interns are also introduced to an internal communication tool to communicate with their peers and receive real-time feedback from their buddies, mentors, and senior leadership. This intentional approach to provide relational support at the company helps to equip interns with networking, interpersonal, and teambuilding skills – all of which are vital to their long-term success.

    Karan Sathiayan, a data scientist who very recently joined TCS full-time, praised the company culture and their value of mentorship and continued education. TCS not only offers outside training through Linkedin Learning, but also has their own internal platform called iEvolve where employees can gain training on anything from technical skills to leadership and soft skills.

    Karan also elaborated how these TCS trainings are vital to standing out during the interview process.

    TCS Micro Internships

    In collaboration with The Forage, Tata Consultancy Services and Tata Group have created three virtual Micro Internships which are open to all students and professionals who are looking to grow their skills. TCS and Tata Group have created three Micro Internships which simulates real world projects and allows you to get experience in areas such as Data Visualization, Cybersecurity, and Sustainability. These Micro Internships are self-paced typically taking 3-5 hours to complete and can be conducted fully virtually. These Micro Internships are free and are open to everyone. You can navigate to the three Tata Micro Internships by clicking on the following link here.

    An internship with TCS is a valuable experience that can guide you on your career path and prepare you with hands-on experience for a full-time career after graduation. If you’re interested in IT or software engineering, be sure to check out their internship programs and other career opportunities within the company.

    For more information about the company, check out TCS’s page on WayUp here. For more specific information about the internship program, view here.

    About TCS

    Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. TCS believes innovation and collective knowledge can transform the future with greater purpose.

    TCS has over 601,000 of the world’s best trained consultants from 150+ nationalities with operations in 55 countries. Diversity is a value of TCS as evidenced by how the company is one of the world’s largest employers of women – over 160,000 women employees – making up over 36% of the global workforce. Notably, TCS was recently awarded the #1 Top Employer in the U.S. award by Top Employers Institute and was also awarded Top 100 internship program by WayUp in 2022 and 2023. More

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    From interns to analysts with Capital One’s Analyst Internship Program

    Capital One’s Analyst Internship Program (AIP) is the launchpad for a satisfying career in business or data analytics. 

    During the 10-week program, students can expect to complete meaningful work like building data visualization tools in AWS, performing campaign analysis on marketing plans and optimizing machine learning products. They’ll level up their business, problem solving and coding skills and, along the way, build relationships they can turn to for support beyond the internship.

    Three AIP alumni, now working full-time at Capital One, share how their internship helped them launch their analyst careers successfully. 

    How Campbell completed real work that advanced financial inclusion

    Campbell experienced a diverse mix of analyst responsibilities while completing her two Capital One internships. 

    In her first summer, she worked on a marketing campaign identifying which Capital One Auto Finance tools would best help customers increase their savings. In her second internship, Campbell worked with the Digital Customer Experience Innovation Team to analyze customer feedback and address how Capital One could optimize Auto Navigator, a tool customers use to pre-qualify for auto loans, explore financing options and search for vehicles in their preferred price range. 

    During her internships, Campbell analyzed the effectiveness of email marketing, used coding and worked on data within the cloud. She identified customer motivations, built customer personas and presented her insights to senior leaders. 

    “I came away with firm examples of how I drove a project forward as an intern,” Campbell said. “I can point to decisions that I brought to the table. It was pretty incredible to have those contributions. I knew I wanted to come back.” 

    Campbell was excited when she realized how much her internship prepared her for a full-time position through the Analyst Development Program (ADP), an 18-month experience where recent grads cycle through two positions with two teams. Currently, she’s a business analyst with the Financial Services Strategy team. 

    “Yes, you’re learning how to be an analyst, but in the eyes of your coworkers, you already are because you’re doing the work,” Campbell said. “That gives you so much confidence at the start of your career.”

     How Solomon developed tech and financial skills to launch his career

    Solomon was looking for an internship where he could merge a new experience working in tech with his studies in management and entrepreneurship. He found that perfect blend through the AIP.

    As a business analyst intern, Solomon worked on a machine learning team where he built a dashboard for small business clients. While Solomon researched how to create the dashboard, he took the opportunity to expand some of his tech and business acumen. It was then that he learned the programming languages Python and SQL, explored how to use data visualization tools and learned to effectively pitch ideas. 

    “Tech is the future for the financial industry, and Capital One knows that,” Solomon said. “So I appreciated learning these programming and product manager skills to make me a better analyst.” 

    Now, Solomon uses the tech knowledge he developed as an intern for his full-time role with the ADP. As a business analyst on the Credit Card Innovation team, he assesses data, customer feedback and the latest technology to determine how to better protect Capital One’s card portfolios. 

    “If you’re interested in the intersection of technology and finance, Capital One is the place to be,” Solomon said. “With the internship, you get to work on real problems and learn new skills in an exciting and supporting environment.” 

     How Fozi built a supportive network to help him grow

    As a data analyst intern with Capital One’s Servicing Data Strategy team, Fozi worked on predictive modeling to determine the likelihood a customer would close their Capital One card account. 

    While the work required a heavy amount of data analysis, Fozi knew he could do a better job if he incorporated machine learning. After discussing with his manager, they introduced Fozi to several data analysts and machine learning engineers who had experience and could help. Fozi’s new connections helped him infuse a machine learning model into the project so it would need less manual data entry to succeed long-term. 

    “Doing the work is one thing, but knowing how to build relationships and ask your network for help and guidance was a valuable skill I learned,” Fozi said. 

    In his current full-time role as a data analyst through the ADP, Fozi supports various Card teams by designing and maintaining data structures for campaigns. Rarely does a week go by where he doesn’t reach out to someone he met during his internship—whether a former manager, colleague or another intern—for everything from advice on building a strategy plan to getting other data analysts’ best practices. 

    “Capital One’s culture makes it so easy to build connections,” Fozi said. “I’ve realized that community building is how I’ve found success. That network I started building as an intern still provides me guidance and support.”

    Head over to Capital One’s profile to learn more about the company and browse open roles, upcoming events, and more. More

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    Manage Work & Stress: 5 Ways to Build Work-Life Balance

    Unless you’re a robot, it’s all but impossible to avoid having work stress. But it’s not impossible to avoid taking those feelings home with you at the end of the day and really lean into work-life balance. 

    True leisure time, in which anxiety and frustration over work can be set aside until you’re next at the office, is essential to staying mentally in check and avoiding burnout. Here are seven ways to keep work stress, rage, and anxiety where they belong.

    1. Make today’s work stress your Future Self’s problem

    “Don’t worry!” has never been particularly helpful advice. But what may be helpful is saying to yourself, “I know you’re worried about that call tomorrow, but that’s Future Me’s problem.” It’s less about the elimination of worry and more about placing the worry in someone else’s capable hands for a while.

    2. Buddy up

    If you live with a partner or a roommate, don’t make them the designated person to whom you complain about your job or process frustrating work situations. Choose a different friend or family member to vent to (and make sure they don’t mind if you do). 

    That way, you won’t be constantly tempted to dissect work stresses because your processing partner is always available to you at home. This reduces your roommate or partner’s stress levels, too!

    3. Set your boundaries

    As part of the conversation with your team, it’s a good idea to propose new boundaries that you believe will be most impactful. 

    If you’re hoping to exercise over lunch, for example, ask your team to avoid scheduling meetings during that hour when possible. Perhaps you’d like to be more engaged with your family in the evenings: Let them know that you won’t respond to emails after a certain hour (but that you can be reached by phone if something is truly urgent). 

    Remember to maintain a degree of flexibility: If one of your new boundaries is negatively impacting your work or your team’s ability to deliver, it’s your responsibility to recognize this and adjust accordingly. 

    Make (some) personal time non-negotiable

    Sometimes, our impulse is to jump at every important meeting or phone call. Don’t let it eat into the time carved out for enjoyment and happiness. By establishing at least one block of time per week as non-negotiable personal time, you’re upholding a contract to yourself.

    Make your work commute more enjoyable 

    For those who commute, here are a few ways to make the most of that time:

    Don’t rush it

    Ensuring your journey to the office is leisurely can have a big impact on your mood throughout the day. Starting the workday with the stress of running to catch a train, being stuck in traffic, or arriving late to a meeting can throw off your attitude. It’s often easily avoidable with appropriate planning. 

    Do what you can to adjust your travel plans to better fit your schedule. For example, if you have an early call, ask if you can take the call from home and come into the office after rather than rushing in at the crack of dawn. 

    Disconnect

    While some people may relish commute time as a chance to catch up on emails or news, it’s just as valid to use it as a time to unplug. You shouldn’t feel guilty for not being more “productive” on your commute. 

    The unconscious mind can sometimes solve problems, particularly complex ones, more effectively than conscious thought. This means you might come up with some of your brightest ideas while zoning out on the way into or out of the office. 

    Reconnect

    On the other hand, your commute can be a good time to chat with family, friends, or even strangers. If you drive to work, consider using the time to make phone calls you won’t be able to make once in the office. Trust us, your mom will appreciate it! 

    4. Make small changes for improved work-life balance

    Are you unhappy with your daily routine? Feel like you’re having a mental block? Switch things up in a big way by changing some small details.

    Nora Herting and Heather Willems, authors and co-founders of graphic recording agency, ImageThink, have great advice for slightly shifting your perspective: “Try arriving to work 30 minutes early or taking a different route. How do you process information differently when you write with a brightly colored pen versus typing?

    Simply moving things around on your desk could help you see and think about your project differently.” These small changes can cause cracks in your routine, say the pair, breaking down the brick wall a mental block causes. You can also try working in a new space, like a quiet coffee shop or a nearby co-working space, suggests Nisha Garigarn, founder of Croissant (an app that gives users access to co-working hotspots). “Stimulate your creativity and make work more of an experience.”  

    5. Work smarter

    If your job affords you flexibility, establish a schedule that works for you. This doesn’t necessarily mean sitting at a desk from 9 to 5.

    For Tiffany Kumar, former Global Head of Songwriter Relations at Spotify, it means working in the morning and later in the day and breaking for an afternoon hike. “This step back allows me to see a straight line to the company’s big picture goals,” she says. I have come up with some of my best ideas during a mid-day hike on Runyon Canyon.”

    These schedule changes can be difficult at first, particularly if you (and coworkers) are used to constant availability. But working smarter enables you to work better, says Kumar. “I no longer have shame, because I know my contribution and what I need to be at my best. I just wish I knew more hardworking people that realized this.

    Too many of my peers get burnt out after years of being absent from their home life. As a result, they quit a job they once loved. It doesn’t have to be that way. Balance is key.”

    Originally written by Lauren Hoffmann in December 2016. Updated by Hired Content Team in March 2024. More

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    Emotions at Work: 5 Ways to Deal and Still Get Work Done

    The average person will reportedly spend more than 90,000 hours of life at work — more than any other activity outside of sleeping. You will encounter days and even extended periods when the actual act of doing your work is hard to reconcile with the other things occupying your brain. Put simply: Sometimes work is not the most important thing.

    Regardless of the magnitude of your emotional storm — whether you’re going through a breakup, reeling from recent world events, or grieving the loss of a loved one — below are a few things to help you be a whole and (mostly) functional person at work, even during incredibly trying times. Some of them are obvious, but worth repeating.

    1. Be ruthlessly kind to yourself

    Take a moment to pause and reflect on how you’re feeling. Are you experiencing stress or frustration? By identifying your emotions, you can better understand their impact on your behavior and decision-making processes. Don’t suppress or ignore your feelings; instead, acknowledge them as valid responses to your environment.

    Self-care is one of the first things that flies out the window in times of severe stress. Correct this immediately, because no one else will do it for you. Unsure of where to start, or even what the term ‘self-care’ really means? Here’s a handy playlist of TED talks about the importance of self-care. 

    If you do just one thing every day, repeat this mantra: “I am doing my best. I am enough.” Because you are, on both counts.

    2. Reach out for support

    Everyone in your inner circle wants to be helpful. This is an important part of friendship. While many are inclined to endure hardships alone in a feat of martyrdom, don’t do that. In whatever way you are most comfortable, reach out to your closest friends and give them a heads-up that you need them. Don’t underestimate the power of being vulnerable.

    Whether it’s venting to a friend, seeking advice from a mentor, or attending therapy sessions, reaching out for support can help you navigate difficult emotions and build resilience in the workplace.

    3. Communicate with your manager

    Also at the very least: Be upfront with the person who manages you about the many things you are navigating emotionally. Put some time on their calendar or send them an email briefly filling them in on the situation, and asking for a time to talk further. 

    Be honest and transparent about how you’re feeling and express your needs clearly. Constructive dialogue can help resolve conflicts, build trust, and foster a supportive work environment where emotions are openly acknowledged and addressed.

    Tell them what you are carrying and ask for their help distributing the load. Even if your manager can’t take things off your plate, they can help you prioritize and manage expectations.

    What do you do when you need to soothe yourself? What do you do to de-stress? Make a list of everything that has ever made you feel better, including the wild and crazy things. Then move the immediately accessible ones to the top. Pick three to implement this week. 

    Consider practicing emotional regulation techniques to prevent emotions from negatively affecting your work. Deep breathing exercises, mindfulness meditation, and progressive muscle relaxation are effective techniques for calming the mind and reducing stress levels. Additionally, reframing negative thoughts and focusing on positive aspects of the situation can help shift your perspective and improve your emotional well-being.

    5. Take action (however small or big) every day

    Taking action is a key part of moving through grief or turmoil. Stasis will only amplify your frustration and magnify your sadness. Plus, per a Harvard Business School study, “rituals” have been shown to instill emotional resilience in times of grieving. 

    The study discovered an interesting behavior: “Rituals appear to be defined by purposeful behaviors designed to achieve some desired outcome and that the specific behaviors that constitute those rituals are less important than performing some form of ritualistic behavior.” TL;DR: It doesn’t matter what you do, so long as you do something you believe will make you feel better.

    Manage emotions at work

    Emotions are an inherent aspect of the human experience, and they inevitably influence our professional lives. By implementing these strategies, you can effectively manage emotions in the workplace while maintaining productivity and well-being. By integrating these practices into your daily routine, you can cultivate a healthier and more fulfilling work environment for yourself and those around you.

    Originally written by Whitney Ricketts in November 2016. Updated by Hired Content Team in March 2024. More