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    Building a Career at Capital One

    When first starting out, you’re going to want to look for an employer that enables you to perform and gives you the tools you need to grow. For Chesdin, a product manager at Capital One, these were the very same elements he noticed when he was introduced to the company.

    Over a cup of coffee with a Capital One associate, Chesdin learned about our Management Rotation Program (MRP), where recent grads gain business acumen and leadership skills by working with two separate teams, each for a one-year stint. Chesdin—who wasn’t sure exactly what he wanted to do with his career—was intrigued by the opportunity to try two different jobs with the same company. 

    He successfully applied to the MRP and started in 2020. 

    “Capital One brought me in and hired what they’ve deemed is a good person with a lot of potential,” said Chesdin, now a product manager. “This place will help you grow and build a solid foundation for an incredible career.”

    Finding career direction

    Chesdin was nervous to start his first rotation as a project manager and analyst for a cybersecurity team. He had no tech background and was afraid of making mistakes.

    His team and manager quickly squashed those fears. They explained their work to Chesdin and were always available for simple and complex questions. Chesdin grew confident enough in the position to help the team plan and mobilize an education program to help Capital One customers improve their cyber security. 

    “There’s a culture here where people want to put you in a situation where you can be great,” Chesdin said. “People respond well when you show a willingness to learn.”

    During Chesdin’s second year with the MRP, he worked as a product manager for a software engineering team that handles a messaging platform for texting and emailing customers. He helped manage projects that improved the quality of messages to customers’ phones.

    He realized—through his time in the second program rotation—that he wanted to continue working on products that help with customer care. So when Chesdin’s time with the MRP ended in 2022, he accepted a position as a product manager for a Capital One team that manages the platform our agents use when speaking to customers.

    “In two years, I figured out some things I did and didn’t like. Both of which are so helpful,” Chesdin said. “It was a big accomplishment for me to finish the MRP and have such a clear idea of what direction to take for my career.”

    Investment for the future

    Chesdin has continued learning well past graduating from the MRP in 2022.

    He regularly sets up Meet & Greets—casual conversations with colleagues across Capital One—to learn about people’s careers and job fields. He blocked off work time to study for and earn certifications in Amazon Web Services and product management. 

    Chesdin also volunteered at a Capital One diversity, inclusion and belonging summit, where he answered questions from high school students and shared how he has found a fulfilling career at the company.

    “Anytime I had a class, a certification I wanted to study for, or any type of learning, my managers and team were all in on me doing it,” Chesdin said. “I haven’t found just a job, but a career. It’s exactly what I was looking for as a student.”

    Head over to Capital One’s profile to learn more about the company and browse open roles, upcoming events, and more. More

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    What Are Software Engineering Recruiters Looking For on Applications?

    As you will begin to notice in your job-hunting adventures, no two application processes are the same. When you’re preparing to apply to more than one company it is important to adjust your strategy accordingly.

    Application processes tend to vary by company, industry, and job level. It could be difficult to know how to make these adjustments as an entry level applicant. One question that’s often asked from candidates is: What are recruiters looking for and how can you impress them?

    At our Job Searching event in January, we invited a panel of industry experts to answer these questions as it pertains to the world of Software Engineering. In our discussion with Tony Burdett, Global University Relations Leader at the NCR Corporation, Heidy Garcia, Early Careers Recruiter at Expedia Group, Iona AlGhafli, TRACK Hiring and Onboarding Lead at General Motors, and Lei Young, Emerging Talent Strategist at Dell Technologies, we learn what it takes to get a job offer at their companies.

    Resume Storytelling

    When it comes to putting together your resume, it’s best not to overthink things. In our recent virtual event, Tony Burdett spoke about how “your resume is kind of like the story of who you are.” He emphasizes prospective candidates to concentrate on the top half of their resumes and really make an effort to make that part shine. If you are someone without much experience to write about, here is what Burdett suggests.

    In addition to your engineering-related experiences, you’ll also want to list all the languages, skills, and tools you’ve worked with and be able to relate that knowledge back to your experience. Are you comfortable with JavaScript and list that as a skill on your resume? Then you must be able to talk about where you learned it and where you’ve applied it as well. As Tony Burdett said, it’s all about the “storytelling” aspect of your resume and how well you can discuss your capabilities and the experiences where they’ve come into play.

    Research the Company You’re Applying To

    When you’re first starting your career, you are going to be very eager to find a job. This being the case, you might make the mistake of applying to multiple companies at once without looking into them.

    While this might seem like you’re saving time, in the end, recruiters can tell if you want a job for a paycheck or because you’re actually passionate about the position. For Iona AlGhafli of General Motors, she believes that what interests potential employees about a company is one of the most important questions that will be asked in an interview. It’s at this time when the recruiter can really get a good understanding of whether or not the candidate is actually passionate about the opportunity.

    If you’re applying for a software engineering position, it is critical that you arm yourself with knowledge regarding that department and the recent applications or projects they’ve worked on. Maybe there is a developer whose work you admire or maybe there is a software they work on that no other company is working with. Whatever the case may be, just make sure you have concrete examples to reference during the application process.

    Make Use of Every Opportunity to Meet & Learn

    The companies our panelists work for (Dell Technologies, General Motors, the NCR Corporation, Expedia Group) are always giving potential candidates a chance to meet and learn a little more about them. In addition to virtual events hosted right here on WayUp, these companies are oftentimes frequenting college campuses for career fairs, info sessions, and more.

    Every recruiter we’ve spoken with encourages students and prospective employees to find and attend as many of these events as possible. On the one hand, it gives you an opportunity to meet with recruiters face to face and make your first impression. On the other, it also gives you an opportunity to see if the company is a good fit for you and gives you something to talk about when you’re interviewing.

    Whether it’s to get a leg up on the interview and application process or to see if you like an employer, company-sponsored events are incredibly conducive to getting a job that fits you.

    Communication is Everything

    Before, during, and after the application process, it is important to communicate in a very professional manner. The first thing you want to make sure you’re doing is being responsive. Whether it’s to schedule your interview or to thank the recruiter for their time, communicating promptly will show them that you are engaged and highly interested in the position. 

    Tony Burdett recommends that applicants think of who they’re talking to as “people that might be potential networking contacts for the future” and to always leave the door open. 

    After an interview, it’s best practice to reach out and thank the hiring manager and/or person you spoke with. However, only reach out once! We know how stressful it can be waiting to find out whether you got a job or not. Don’t let this stress cause you to trouble the recruiter with repeated emails asking about the status of your application as this could make things go south.

    How to Negotiate an Offer

    If an offer is made, there are four things you can do. You can accept, deny, negotiate, or ask for more time to consider. While those first two options are straightforward, it’s when you negotiate or ask for more time that you need to choose your words wisely.

    When you negotiate, it’s best to have another offer to use as leverage. Otherwise, you need to explain the reasons why you think you’re entitled to more money, whether that has to do with your experience or what you’re going to contribute to the company.

    According to Iona AlGhafli, candidates should attach the offer they’re asking to match to their negotiation email. AlGhafli states that it’s important to “own the process” and not to beat around the bush or be indirect. 

    In the case that you want some more time to make your decision on an offer, it is best to ask the recruiter how long you have rather than decide for yourself.

    Don’t Stress Yourself Out

    One of the last pieces of advice we got from our panelists, and this is something they unanimously agreed on, is not to let the application process stress you out. While it can be a nerve-racking endeavor, try to look at it with excitement instead of dread! It might seem like it at the time, but this is not the biggest decision in your life. Job opportunities will come and go, but the right one always finds you eventually!

    One way to increase your chances of finding that perfect match is by keeping up with us on WayUp. Whether it’s our virtual events, blogs, or job boards, we’re here to help you get that offer. Stay tuned for more career tips and ways to land the job of your dreams! More

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    Leaders Share Tips to Build Career Resilience as a Woman in Tech 

    No career journey is complete without some level of uncertainty along the way. Discover tools to support you in times of uncertainty, whether you’re an individual contributor or spearheading a team. 

    In this blog, we share insights from the “Building Career Resilience in Times of Uncertainty” workshop led by: 

    Erica Yamamoto, SVP of Marketing & Partnerships at Hired

    Kelly Griffith, Global Director of Coaching Services at Ezra Coaching

    Use their strategies to thrive amid the unpredictable waves of today’s job market.

    The state of the hiring market

    The recent hiring market has been characterized by uncertainty, volatility, and contradiction. We’ve seen layoff trends fluctuate significantly over the past several years. We’ve learned to brace ourselves for change. Big picture, we’ve faced a potential recession, significant hiring freezes, and layoffs. 

    Related: Recently Laid Off? A Jobseeker’s Guide to Bounce Back Better Than Ever

    Unfortunately, these effects disproportionately impact women. 

    Prior to COVID, average attrition rates at companies were actually higher for men. However, during the pandemic, 1 in 4 women considered leaving the workforce or downshifting their careers. That compares to 1 in 5 men.

    In fact, globally, women lost 64 million jobs in 2020, amounting to a 5% loss. Black and Latina women comprised almost half of COVID workforce losses. For men, that was 3.9%. 

    2022 saw improvements in women’s labor force participation. However, it was still behind participation highs and below rates for men – who have regained all the jobs they lost during the pandemic.

    As of December 2022, women’s labor force participation was at 58.1% compared to 70.4% for men.

    Source: Bureau of Labor Statistics

    The gender wage gap

    Inequality in workforce participation and unemployment also impacts wage equality. Hired’s 2023 State of Wage Inequality report reveals the wage gap – the difference in salary between white males and underrepresented groups – continues to be prevalent in the tech industry. 

    According to the data, Hispanic men, Black men, Hispanic women, and Black women saw widening expectation and wage gaps. These groups earn $0.97, $0.93, $0.92, and $0.90, respectively, for every $1 a white male counterpart earns. 

    Asian women and white women reported improvements in the expectation gap. Data shows increases from $0.97 to $0.99 and $0.94 to $0.95, respectively, for every $1 a white male counterpart earns. This has consequently driven improvements in the wage gap. 

    Further improvements arise from recent salary transparency laws, which show potential to reverse gender wage gaps in tech.

    Related: Read the full 2023 State of Wage Inequality report

    We are making some progress, albeit slowly. The challenge lies in sustaining this progress even as the economy wavers. 

    Prioritizing women’s health 

    The increasing shift to remote work is associated with increases in imposter syndrome. As employees gather more evidence about the quality of their work over time, their confidence grows. 

    However, remote work and isolation from colleagues usually mean less face time and feedback. With less input, employees have less reassurance of their work quality, regardless of their performance level.

    In an effort to champion women in the workplace, many organizations are paying closer attention to how they might support women’s health. This includes supporting employees through menopause. CIPD estimates that 1 million women have already quit their jobs because of menopause. 

    Given that women over 50 represent the fastest-growing employee demographic, organizations have much to gain by enhancing menopause care. After all, this pool of talent is also likely to aspire to leadership roles. This aligns with many companies’ goals to boost female representation at senior levels.

    Related: How AND Digital & Dropbox Boosted Women in Tech Talent Hiring Pipelines

    In terms of health for leaders, stress tends to be an inevitable part of work. Regardless of how much planning you do, there will likely be moments when things do go wrong. In these situations, stress may actually be a good thing. A pounding heart and a flood of adrenaline help you galvanize your team, handling what needs to be done to solve the problem.

    However, long-term stress is associated with a host of difficulties. Chronic stress causes health problems such as anxiety and personality disorders, obesity, eating disorders, and more. 

    To mitigate these risks, consider partnering with a coach or mentor to build personal resilience. This is a great strategy to greatly reduce burnout and boost confidence. 

    Career resilience

    What is career resilience? 

    Resilience is the ability to swiftly rebound from difficulties. As for career resilience, think of it as the ability to adapt to career changes as they occur. This might include: 

    Anticipating risks 

    Feeling comfortable with change 

    Limiting damages during turbulent times

    Regrouping and bouncing back when facing the worst-case scenario

    Related: Insights for tech and sales careers

    Perhaps you are active in your job search or are optimizing in your current role. Actively building career resilience will give you the strength to:

    Endure uncertainty

    Adjust to changes as they arise

    Position yourself for success in future opportunities

    Career resilience also enables you to be an effective leader for teams when they need it most. 

    Building career resilience is an active process. It needs just as much attention as building job-related skills. Make these resilience-building activities a habit – you’ll soon see the impacts in your career.

    Start building career resilience

    As a leader, you often have to absorb other people’s stress, work through difficult situations, and bounce back. You’re expected to be ready to take on the next challenge. 

    That’s not easy. Sixty percent of leaders say they feel “used up” by the end of the day. Twenty-four percent are considering leaving their company because stress levels are so high. 

    The trick here is to develop strategies allowing you to lead your team effectively through difficult situations – without destroying your well-being in the process. 

    Pause to reflect on areas of strengths and areas of continued focus. This is a strategy to self-assess and identify gaps in skills or your network you might want to develop.

    Your personal SWOT analysis 

    SWOT stands for strengths, weaknesses, opportunities, and threats. This model is often used for project management but is an effective tool for reflection too.

    Simply pausing helps us create awareness and new insights. In turn, this enables us to focus on the areas that are most important.

    Here’s the recipe for resilience:

    Be self-aware: Even for senior leaders, having more resilient teams starts with ensuring you’re leading by example regarding reflection and positivity.

    Set reasonable expectations: “Above and beyond” is a great buzzword. However, make sure the goals you set for yourself and your teams are SMART.

    Ask for help: An often-underplayed component of resilience is the ability to understand your limitations and seek help when you need it.

    Get dedicated support: Are you a leader or aspiring to be one? An external viewpoint will help you navigate challenging situations, which can be invaluable to your growth.

    Revisiting this exercise regularly is a great way to pause and take stock of what’s going well – and where you can make adjustments or improvements. 

    This quickly instills an increased feeling of control over what may be a turbulent situation. It ultimately enables you to keep pushing forward.

    Resilient leadership

    A fundamental element of being a good leader is being able to instill confidence in your team. You need to keep the boat steady during times of uncertainty. How might you apply these personal insights to your experience and actions as a leader? Let us introduce you to The Change Curve.

    Applying The LHH Change Curve

    Research and experience tell us that people have a common transitional process they go through in times of change. People gradually accept the details of a new situation and the changes that come with it. 

    The five-stage LHH Change Curve Model is applicable to both positive and negative change.

    Food for thought: 

    Consider an example in which you’ve been through this curve (either as a leader or team member).

    Considering your personal SWOT, how can you leverage your strengths to support your team through change?

    What areas might you focus on developing to support your team even more?

    Having seen the change curve model, is there anything you’d add into your SWOT?

    Related: 10 Books to Add to Your List for Insights in Leadership and Management

    Moving forward (with resilience)

    The world has experienced some major shakeups over the past few years. Along the way, each of us felt anxiety and stress at levels we had not felt before. Everyone at some point has had to demonstrate some level of resilience.

    Building resilience is an essential habit to grow in your career and maintain your well-being along the way. It’s also a critical priority for businesses. They need leaders who can inspire a workforce and keep people focused, confident, and productive in times of uncertainty. 

    Give yourself space to habitually self-reflect on what brought you to where you are now and where you still have to go. This regular practice creates a map to follow amid turbulent times. It keeps you on the path to success in your career. More

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    Competitive Tech Job Offers? 6 Ways to Compare and Find the Right Fit

    Steps to take when deciding between multiple job offers

    If you’re considering competitive job offers, you’ve already passed the hardest part of finding a new role. However, it doesn’t mean your job hunt is over yet. Choosing the right company and position might be challenging, particularly given the many factors playing a part in your final decision. Read on for some key tips to help lucky professionals with more than one offer on their plate.

    1. Determine your priorities

    Before you start evaluating job offers, ask yourself: What matters most to you in a job? Is it a high salary, flexible working hours, work-life balance, company culture, or growth opportunities? Knowing your priorities will help you evaluate job offers based on how well they meet your needs.

    Related: Ready to Find Your Dream Job? Start with Knowing What You Want 

    For example, let’s say work-life balance is your top priority. You may want to consider an offer with a flexible schedule or remote work options. On the other hand, if you value career growth, you may want to prioritize competitive job offers with a clear path for advancement and mentorship opportunities.

    2. Consider the salary and benefits

    By the time you’ve reached the offer stage, the salary they offer should not be a complete shock if you’ve had a transparent conversation with the company about your expectations. But, regardless of whether conversations have taken place, chances are the offers will vary slightly. This depends on how each company is calibrating the role and responsibilities for the position they’re offering you.

    An advantage of competitive job offers is your ability to leverage them against each other. This won’t always work depending on the company’s circumstances, but it could be worth a shot. 

    Related: How to Leverage Multiple Offers to Get the Job You Want

    The job offer with a higher salary and better benefits might be very attractive too. However, it’s important to consider the entire compensation package, including bonuses, stock options, and other perks. Additionally, account for the cost of living in the area where the job is located.A high salary may seem impressive, but if the cost of living is also high, it may not go as far as you think. Consider the overall value of the compensation package, including both salary and benefits when evaluating job offers.

    Related: See how companies value your experience with Hired’s Salary Calculator

    Does the offer include other types of cash compensation?

    In addition to base salary offers received, don’t forget to account for stock options and bonuses, or other incentives. 

    Stock options can be difficult to value for private companies since they’re not actually worth anything until (or if) an exit event occurs. That said, many startup employees have made off well after their employer goes public or gets acquired. So, stock options may be a valuable perk if you believe in what the company is doing. 

    Offer packages typically indicate a number of shares. Ask the hiring manager for the total number of shares outstanding to calculate the percent ownership of the company you’ve been offered. This is a better indicator of value than the absolute number of shares. 

    What benefits do the competitive job offers provide?

    Health insurance, commuting costs, and retirement plans are commonly added perks used to attract talent. It’s worth comparing these benefits between companies. If you really want to get granular, research the market value of each of these perks. Then, add it to your cash offers to get a holistic sense of how each package affects your finances.

    For those thinking about starting or growing a family, research the maternity and/or paternity leave policies for the companies you’re comparing. Given the significant cost of adding a new member to the family, a great parental leave policy might make or break whether a salary package makes sense for you.

    In addition, research vacation allowances for each company. Many established tech companies and startups have flexible, or even unlimited, vacation policies. If you’re a big traveler or need frequent weekends away, vacation policies might play a significant role in your decision.

    3. Assess the company culture

    Company culture is also an essential consideration as it will have a significant impact on your job satisfaction and overall well-being. Research the company’s values, mission statement, and work environment to determine if it aligns with your personal beliefs and preferences.

    Consider factors such as work-life balance, employee perks, social events, and company values. A company with a strong culture aligning with your personal beliefs can make a big difference in your job satisfaction and long-term happiness.

    Keep this in mind: There’s more to negotiate beyond salary. The number of options might surprise you! Check out this ebook for guidance on all the perks and benefits you could integrate into your total compensation. 

    How well do you get along with the team?

    At the end of the day, you’ll be spending most of your days with the rest of the people on your new team, so how your personalities mesh is one of the most important factors to consider before accepting a position. 

    Depending on the role and team dynamic, it may even make sense to ask to meet some of the team outside of the office. Maybe ask your potential new manager for a coffee chat if you’re questioning whether you’ll enjoy working with them.

    4. Evaluate growth opportunities

    Assessing each job offer’s potential for career advancement can be difficult before starting a new role. But do your best to have frank discussions with the hiring manager for each position you’re considering. 

    Consider factors such as training and development programs, mentorship opportunities, and potential for upward mobility. You may want to look for a job offer with opportunities for learning new skills, attending conferences, and taking on leadership roles.

    While smaller startups can offer unparalleled opportunities to explore new job functions and learn quickly, career progression isn’t always as clear as it might be at a larger company. Think about what your near and longer-term career goals look like, and how the various companies do (or don’t) fit into those goals.

    5. Analyze the job responsibilities

    The job responsibilities and expectations can significantly impact your job satisfaction and work-life balance. Therefore, you’ll want to analyze each job’s responsibilities and determine if they align with your skills, interests, and career goals.

    Consider factors such as job duties, work hours, and travel requirements. If you’re not excited about the job responsibilities, it’s probably not the right fit for you. 

    6. Seek feedback from people you trust

    Finally, get feedback and advice from trusted friends, colleagues, or mentors. They can provide insight into factors you may have overlooked and offer a fresh perspective on each job offer.

    Ask for feedback on the company culture, job responsibilities, and growth opportunities. Additionally, get their input on how each job offer aligns with your long-term career goals and personal priorities.

    Making the decision between competitive job offers

    When it comes down to making a decision, there is no perfect formula for making a decision when you have multiple offers to choose from. It depends on a variety of factors you ultimately have to prioritize for yourself and your career path. These tips will help organize, guide, and hopefully lead you to the right decision. More

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    Why You’ll Love Working as a Financial Representative at Northwestern Mutual

    Working with a variety of different people to unlock their financial, personal, and professional goals, the work of a Financial Representative is vast and unbounded. Given that there are so many different options and ways to build your financial health, representatives have the ability to use tools and resources to help design plans for their clients. 

    But what does that actually look like? To find out, we spoke with Josh Chandler, a financial representative at Northwestern Mutual, about why he loves working as a  financial representative. 

    Despite being at an intern level, Josh has already been given several opportunities to drive his career forward. In our conversation with him, we learn a little bit more about what working at Northwestern Mutual as a financial representative is like and how he became so successful early on in his career. 

    Impacting Your Clients

    When I first asked Josh what it was about financial consulting and planning that interested him, he shared an anecdote about a family member who he wished had help from a financial representative. 

    Today, Josh is inspired to help other people reach financial wellness because of the story his family member went through. For him, working with people from all different walks of life is what really makes him feel fulfilled. 

    Although blue-collar folks are Josh’s favorite clients to work with, they only represent a  portion of the clients that representatives get to work with. Maybe you want to help out single moms, maybe you want to work with athletes, or maybe you want to work with people like yourself who just got their first job!  

    The beauty of being a financial representative is getting to build your own portfolio and working with the people whose lives you truly get to make a difference in. 

    Celebrating Wins

    Another rewarding part of being a financial representative is that you get to enjoy celebrating the success of your clients every single day. The work you’re doing with these people is very real and impacts their lives in very meaningful ways. What you’re doing might help someone buy a new car, pay off debt, or even send their child to college! These are all milestones that you get to celebrate with your client. 

    It is clear that financial representatives have a really big impact on people’s lives and well-being. This means on any given day, you could be helping someone reach their goals that wouldn’t have been possible without you! It works like this that makes the day-to-day of a financial representative so fulfilling.  

    Interns Do the Same Things as Full-Time Representatives

    By the end of my conversation with Josh, I had to ask him again if he was still an intern  because it hardly seemed that way. Josh had his own office, tons of clients, and was  continuing to build his career in profound ways. 

    However, a good portion of his success can be attributed to the fact that Northwestern  Mutual gives interns the chance to work as full-time representatives right from Day 1  and work with people who inspire them to succeed. Senior advisors help guide in the beginning and along the way as needed, but the role is still very autonomous. 

    The financial representative internship at Northwestern Mutual is hardly an internship at all. Take Josh Chandler’s story as proof that you can have a limitless impact on the  clients you serve while building a business for yourself, but not by yourself. 

    Northwestern Mutual is looking for more people to join their internship program and start  experiencing what life working as a financial representative is really like! Check out their  WayUp profile for more information on jobs, news, and the company itself. 

    Northwestern Mutual Financial Representatives are Independent Contractors whose income is based solely on production. 

    Not all Northwestern Mutual representatives are advisors. Only those representatives with the titles “Financial Advisor” or “Wealth  Management Advisor” are credentialed as NMWMC representatives to provide advisory services. 

    Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in  Milwaukee, WI. More

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    How Insight Partners Is Championing Diversity in the VC & Private Equity Space

    There are a lot of things to consider as you determine what you want out of a job. In addition to role, salary, and location, one thing that might take high priority on your list is inclusivity and belonging. In other words, being welcomed, wanted, and represented at the company you’re working for.

    Depending on who you are and what background you come from, your sense of belonging will be determined by a number of different factors. At Insight Partners, a New York-based global private equity and venture capital firm, they’ve made it a priority to find out what these factors are and how to properly embed them within their company.

    Recently, we spoke with Insight’s Dhanya Madhusudan, Director of DE&I Community at the firm, and Isabelle Rodriguez, Senior Manager of Campus Recruiting, to learn more about these diversity and inclusivity initiatives at the 28-year-old investment firm.

    In our conversation, we discovered that Insight’s employee resource groups, recruiting efforts, CEO ScaleUp Pledge, and Vision Capital fund are just a few of the ways they promote diversity and inclusion within their firm and the software startups they invest in.

    Employee Resource Groups

    At Insight Partners, employee resource groups (ERGs) are an integral part of company culture and employee benefits. Currently, Insight Partners has Black@Insight and OUTsight ERGs which focus on the empowerment, continued education, and advancement of Black and LGBTQIA+ individuals, respectively.

    As a member of these ERGs, or non-members who are interested in learning more, you can attend monthly meetings, educational series, and panels to discover what it takes to grow and thrive as a young professional. Additionally, a mentorship program is rolled out in which employees can learn from those who have been embedded in the industry and company for a while.

    Campus Recruiting

    One of the most direct ways to expand representation at a company is through recruiting efforts. Insight’s campus recruiting efforts, led by Isabelle Rodriguez, intend to not only recruit individuals from diverse backgrounds but retain them as well. One of the ways they do this is through immersive learning experiences, including the Inclusion by Insight Diversity Summit.

    This diversity summit is a two-day event in which top-tier candidates from minority backgrounds are invited to learn and grow their skills. The goal of the summit is to learn about Insight Partners and venture capital and private equity spaces, but also to grow professional skills in a number of ways. An example of this is when they partnered with Great on The Job, a company that leads workshops on perfecting your pitch, owning your brand, mock interviews, and more.

    But what’s most commendable about Insight’s recruiting efforts is the end goal they are striving for.

    CEO ScaleUp Pledge

    Among Insight’s various DEI initiatives is the firm’s bold CEO ScaleUp Pledge, which Insight’s portfolio company CEOs sign to commit to prioritize DE&I at the executive level and drive tangible change in their workforce. Working alongside the CEOs and their companies, Insight helps them building an inclusive workforce that is representative of various genders, races, ethnicities, nationalities, sexual orientations, ages, socio-economic statuses, religions, physical abilities, and more.

    Those companies that do sign the pledge aren’t only given the resources needed to make these strides, but they are also held accountable by the firm through progress reports. By both implementing and measuring progress on DEI initiatives, Insight Partners intends on making a difference across the many industries and sectors that the firm invests in.

    Vision Capital Fund

    Insight’s Vision Capital 2020 Fund is putting their money where their mouth is, so to speak. Insight believes that underrepresented fund managers have access to differentiated perspectives, networks, and deal flow capable of driving strong fund performance. The Vision Capital Funds are governed by Insight’s senior leadership and leverage Insight’s network, experience, and operational expertise to support fund managers’ investment and operating efforts.

    For Insight Partners, it isn’t enough to make strides just inside their own workforce and portfolio. While the firm’s ERGs, diversity recruiting efforts and ScaleUp Pledge cultivate internal change, the Vision Capital 2020 Fund looks to make change outside of the company.

    To learn more about Insight Partners, the work they do, and the sectors they’re impacting, check out their WayUp company profile. There you’ll find information on everything from job opportunities to more groundbreaking efforts that are changing the private equity and venture capital space as we know it. More

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    Tech at Devoted Health: The Power of Collaborative Problem-Solving (VIDEO)

    Devoted Health is on a mission to change the face of US healthcare for seniors. Watch this on-demand webinar from the Get Hired Summit to hear from members of the Devoted Health tech teams. 

    They discuss how their obsession with leverage balanced with pragmatism enables better healthcare for America’s elders, and what they look for when searching for folks to join the team. They also share the areas remaining constant (a culture of collaborative problem-solvers) and the areas where change is the constant (based on specific needs or circumstances).

    You’ll hear from these Devoted Health team members:

    Related: Hired’s 2022 List: Top Employers Winning Tech Talent  

    Read an excerpt of the conversation here and scroll down to access the full webinar. 

    What are some of the projects your teams are working on right now? 

    Jennifer 

    There’s a lot going on across the organization. I work closely with Devoted Medical. Over the last few years, we’ve started a number of programs and clinical interventions for our membership. This includes diabetes manager prevention programs and our intensive home care program, which works closely with our most complex members who have a lot of comorbidities and some functional limitations. There’s a lot going on to try to make their lives better by improving their medical experience. 

    I’ve been here four years, which more or less maps with when we started taking care of people. We’ve had enough members go through some of those programs to where we’re able to zoom out and investigate what is working well and what isn’t. That way we can make decisions about where to grow our programs and how to expand those effective interventions to other markets.

    I’ve personally been focused a lot on program effectiveness for the last month or so. We’re also devoting a lot of effort right now toward effectively and efficiently working with both our members and their physicians to make sure their medications are accessible and affordable. We’re working with the product, operations, and engineering colleagues to identify opportunities for automation like SMS reminders, but also understand and predict what members are most in need of. Given how quickly we’re able to build our software, we’re always focused on building and maintaining a robust data warehouse in an analytics layer that keeps up with all our workflows and data model improvements and allows a lot of self-serve across the organization.

    Ted

    I’m most excited about scaling and better utilizing the pipeline of medical documentation that we get. This whole healthcare system is a really challenging logistical process. It’s really important that we know as much about our members as we can so we can get them the right care at the right time. 

    Internally, we have a ton of integration set up with different provider groups and different sources of medical data that we ingest into our system. We’re starting to realize we have a lot of things but it’s getting more and more difficult to make sure folks inside Devoted are able to find those things appropriately. I get really excited about it because it’s this huge pipeline of data all the way to acquiring more documentation and setting up more types of integrations. Also internally, it’s making sure we’re indexing and cataloging that documentation with useful information so we can surface to several different consumer teams the right information. 

    For example, the Devoted Medical team is very interested in any given member’s full medical history. The Stars team, which manages the quality of care metrics we submit to CMS (Center for Medicare and Medicaid Services), is focused on making sure we’re doing preventive care for our members as part of those measures. Finding evidence we’ve provided that care not only helps Devoted with our quality of care overall but also helps with the whole coordination between all those parties to make sure we aren’t duplicating efforts across our members. 

    Tell us about the tools unique to Devoted’s data science and engineering teams.

    Jennifer

    On the data side, we use Snowflake for data storage and SQL querying. We have an internal product that copies data from our Postgres database into Snowflake almost in real-time. We use DVT for our transformation layer and Airflow for scheduling. At Devoted, we migrated to Looker for our business intelligence tooling last year. We have Jupyter Hub available for in-depth analysis and model prototyping. We use both Python and R for those things depending on the project. Then we have the ML flow.

    Ted

    We use React and GraphQL for front-end layers. We use Postgres under the hood to store most of our transactional data. In the back end, we use Go as our primary coding language. For data modeling, we have a mature setup with Protocol Buffers, which is a data modeling language built by Google. We use the metadata associated with our models to generate basic front ends, our database tables, and tons of other metaprogramming concepts. I think that’s a secret sauce – the use of Protocol Buffers and meta-programming to help us stand up things really fast.

    Related: Hired Releases 2023 State of Software Engineers Report

    Watch the full panel discussion to learn: 

    Career growth at Devoted Health 

    How the teams determined their tech stack 

    The teams’ day-to-day

    Why Devoted Health is like a layer cake! More

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    9 Smart Tips for Jobseekers to Identify & Avoid Job Scams in 2023

    With layoffs on the rise, job scammers are keen on taking advantage of a crowded market. As a jobseeker, it is important to be aware of job scams and how to protect yourself from falling victim to them. Often, scammers are seeking money, personal information, or free labor. 

    Don’t let the job search become more overwhelming than it already might be. Use these tips to spot job scams and protect yourself during your search for a legitimate new role. 

    1. Do your research 

    Before applying for any job, research the company thoroughly. Check their website, social media presence, and online reviews to verify their legitimacy. Glassdoor is a popular resource for checking out company reviews and getting the inside scoop on employers. If the company has a poor online presence or lacks information about their products or services, consider it a red flag.

    2. Watch out for job postings with vague descriptions

    Legitimate companies usually provide a detailed job description, including the required qualifications and responsibilities. If the job posting or ad doesn’t provide specific details about the job responsibilities, qualifications, or compensation, it might signal a scam. Real postings should have clear and concise descriptions of what the job entails and the qualifications required.

    3. Be cautious of unsolicited job offers

    If you receive a job offer without having applied for a job, chances are you are dealing with a scam. While recruiters may reach out to notify you about job opportunities, legit companies do not send out unsolicited job offers to random people. This is another point at which you should do some research. Look into the individual’s LinkedIn profile and be careful before clicking any links they share with you.

    4. Never pay for a job

    If a job requires you to pay a fee for training, equipment, or any other reason, you have a scam on your hands. Employers should be paying you. Companies never require jobseekers to make upfront payments. 

    Related: Expert Tips: How to Manage Your Finances While You Job Hunt 

    5. Be wary of high-paying job offers

    If a job offer seems too good to be true, it probably is. Be cautious of job offers that promise high pay for minimal work or require little to no experience.

    Related: Try Hired’s salary calculator to see how companies value your experience.

    6. Verify the job offer

    Before accepting a job offer, verify it with the company directly. Scammers often use fake company names and email addresses to impersonate legitimate companies.

    7. Protect your personal information

    Do not provide your personal information, such as your social security number or bank account information, until you have verified the legitimacy of the company and the job offer. Employers should only ask for this information after you’ve been hired. 

    A note on background checks 

    Typically, any part-time, full-time, or IC employee, regardless of department, seniority, or employment status, will complete a background check. 

    Expect to complete once an offer is in hand. More often than not, you’ll find a sentence in the offer letter stating, “Please understand that your offer of employment is contingent upon the successful completion of a background check.”

    Companies often use third-party services for their background checks like Checkr, Trusted Employees, GoodHire, and ShareAble.

    Background checks usually cover these areas: 

    County Criminal Search (Current)

    National Criminal Search (Standard)

    Sex Offender Search

    SSN Trace

    Global Watchlist Search

    The timeframe of background checks may vary by company, with some looking for current data and others looking into the past 5+ years.

    Sometimes companies will also run a credit check. This is for a few different reasons. According to NerdWallet, these checks are more likely if your role involves security clearance or access to confidential customer data, company information, or money. They don’t see your credit score, but a high-level version of your credit report. Basically, they’re looking for any signals of financial problems providing a vulnerability to fraud or theft. 

    8. Job scams often target workers receiving benefits

    If you’re unemployed and plan to file for unemployment insurance, be careful. Do not google “unemployment benefits” to apply. Many of the top search results are fake sites, encouraging you to register your claim while taking your personal information. Instead, get the correct agency’s URL from your former employer or verify them through your state government site. 

    Even after you’re registered, be careful when it comes to communication. Many scammers send texts suggesting there’s a problem with your benefits. They might say they need additional financial information to process your claim. Or that you’re owed additional money and they need to confirm information. 

    The majority of workforce agencies communicate with you by mail or a secure portal on the website. If you get a text that appears suspicious – do not click on any links or respond. Report it for phishing, block the number, and delete it. 

    One of the classic “tells” of a phishing email has always been misspellings or poor grammar. It’s safe to assume that with ChatGPT and other AI tools, scammers of all varieties will use them to their advantage. So, be extra vigilant. 

    This is also a good time to make sure you have your voicemail set up. It’s tempting to quickly answer calls when you’re job hunting, but let it go to voicemail if you don’t recognize the number. 

    First, job scammers often like to record you saying “yes” or other things they can manipulate later. Second, it’s often better to take a beat and return the legitimate calls when you have the time to focus on your response. 

    9. Trust your instincts and inquire

    If something seems off or suspicious about a job offer or company, trust your gut and proceed with caution. Ask questions about the company, culture, role responsibilities, etc. to evaluate the opportunity. 

    While you should inquire about these aspects for any job (whether it’s a scam or not!), questions will help you weigh the legitimacy. Real employers and recruiters would be happy to share more about the company and verify its authenticity. 

    Related: 7 Interview Questions You Never Have to Answer (& How You Should Respond)

    Completing technical assessments is common for tech roles 

    When it comes to tech roles, it is common for employers to request jobseekers complete technical assessments and challenges. If you are seeking a job in tech, keep in mind what’s reasonable when it comes to these tests. We asked Hired’s Senior Internal Recruiter, Jules Grondin, for her insights. Here’s what she had to say:   

    You should be given notice ahead of time on the languages used in the tech assessment or have the option to choose the language you’re most comfortable with to complete it.

    Expect to spend about 60-75 minutes independently on a tech assessment. This is not including a follow-up interview with the hiring manager or team.

    To expedite the tech interview process, ask about the tech stack from the start and tailor your work examples accordingly. Be eager and ask questions. Teams will prioritize scheduling and next steps to candidates who actively engage and are excited about the opportunity. 

    While accuracy is important, employers often look for your thought process in solving any sort of tech assessment. It’s important to show your work and be able to speak through the steps you took.  

    Every role is different but know what might be fair to expect from potential employers as a tech candidate.

    At Hired, we partner with employers to offer jobseekers a few ways to showcase their technical skills. 

    Hired Assessments empower jobseekers on the platform to take remote technical tests to prove their skills to employers. When Hired jobseekers successfully complete an assessment, they’re rewarded with a badge that surfaces on their profile for employers to see. Fun fact: High-intent candidates who earn technical assessment badges are 3X as likely to get hired!

    Coding challenges are an opportunity for talent to take 45-minute technical tests so employers can see the coding skills they bring to the table. Jobseekers can bypass the first step in the interview process (and win some awesome prizes) if they impress recruiters.

    Related: Want to Ace Technical Interviews? A Guide to Prep Software Engineers

    The job search process can be daunting and even more so if you fall victim to job scams. Such scams complicate the search and may take both a financial and emotional toll on unsuspecting jobseekers. Follow these tips to protect yourself, evaluate opportunities, and have a smooth job search!  More