Employment: Full Time

• Monitor and maintain customer computer systems, install and configure hardware and software, diagnose and troubleshoot technical problems/networking issues• Accountable for the smooth running of the hardware and software computer peripherals and ensuring that all the technical issues or/and changes required is attended in a highly efficient and qualitative manner remotely.• Ensure network security through access controls, backups & firewalls

• Must have strong skills in troubleshooting system, network problems, diagnosing and solving hardware or software faults.• Ability to work well with people and the in-house systems• In depth understanding of Operating Systems, Computer Networks, hardware, Systems Software, applications software and all configurations• Proficient in English• Arabic, French, Dutch or German are a plus

If you need full control over your IT infrastructure as well as the cost of it we are the perfect partner. Our all-in maintenance contract has a fixed price based on the number of machines and the complexity of your setup.
A virus or cryptolocker destroyed your data? An accidental deletion of important files? Problem in receiving or sending mail? Forgot the WiFi password? Working late and need help?
Whatever it is: We’ve got you covered all for the fixed monthly subscription.
No need to restrict the number of calls by employees, we actually prefer they call us directly, that way we have a better overview of the problems and you don’t need to have an employee (or yourself) wasting time in collecting and filtering requests.
This combined with our monitoring system that monitors all machines (not the users!) including desktops and laptops gives us an X-Ray vision of your system.
The result? A healthy internal network that rarely fails and helps you gain productivity.
Call us or check our website to find out what you would be paying while getting rid of all the headaches and those irritating variable IT invoices. More

Employment: Full Time

My Client is an International consultancy who are expanding and searching a Support Engineer for a long term project in Kuwait. The Support Engineer will be required to have experience in Corporate Portfolio Management systems and supporting large teams. The Support Engineer will be responsible gor providing solutions to all employees in the company and rectify any faults in the system in accordance with Service Levels specified in the contract. They will be responsible for all Desktop, Server, Network and Security upgrades.The Support Engineer will be required to:• Provide support for the application and users• Provide timely responses to issues• Perform minor upgrades• Assist users on day to day activities• Conduct hands on training on the usage of software’s and applications when required• Visit remote sites to support user team• Create weekly reports on issues and solutions• Ensure all backups are up to date• Diagnose and resolve applications issues• Ensure Database and applications are configured and backed up regularly• Create and update analysis templates

The Support Engineer must service:• Integrate Capex and Opex Data entries• Integrate AAP and Program Economics capability• Seamless data entry from PetroVR and IPSM Asset modelsIf you are looking for a long term residential based contract and have the above experience, please feel free to applyTo help Leap29 find you that perfect job, we need to store and process your personal information.That means that your details will be entered into Leap29’s database and our consultants may contact you from time to time with relevant job opportunities.By applying you’re confirming you’re happy for us to do that!

Leap29 is a Global Recruitment Business established in 2000. In line with our success and vision we have grown organically to our current size, where we source professional applicants for clients around the globe in Oil & Gas, Construction & Engineering, Power, Mining, Legal & Finance and Pharmaceuticals. With new offices recently established in Australia, Canada, the Netherlands, Switzerland, USA and Malaysia we are now even better placed to service our clients & candidates around the world. Organisations in 89 countries have used Leap29’s quality controlled and audited service to source candidates which they were unable to access through their own network. As an organisation, we strive to deliver a highly professional and effective search solution to all our customers. We achieve our greatest success through our highly evolved referral network of senior professionals and our ability to source expatriate, repatriate or local candidates. Tailored Business solutions are offered to our partners depending on their specific need. These are predominantly retained, contingency & interim services. Leap29 continues to successfully deliver to large multinationals and small SME niche businesses alike. More

Employment: Full Time

Position Title: Maintenance Manager (Traffic Management System)Employment Type: Full TimeSalary: up 15,000 AED all-inclusive depending on candidates qualificationsJob Location: Dubai, UAEAbout the Client:• The hiring company is a technology driven engineering group with expertise in different sectors such as aerospace, electronics, land systems and marine industriesJob Role:• Manage a team of system engineers to maintain multiple servers, networks and application environments• Responsible for overseeing the overall systems security, conducting system security and vulnerability analyses and risk assessments, identifying integration issues, setting up DMZs in a real-time environment• Responsible in maintaining security by monitoring and ensuring compliance to standards, policies, and procedures as laid out in RTA Application Governance Framework (AGF)• Responsible for managing the corrective and preventive maintenance of the in-house traffic monitoring software, video management software, video analytics, video wall controllers’ software, operating system, servers, storages, network equipment and other software components supplied in the project• Generate monthly reports and any other reports as requested

Requirements:• Male, 45 years old and below• Bachelor’s Degree in Computer Science and Information technology or any related courses• Minimum of 10 years’ experience in IT Systems Engineering and IT maintenance• Must be experienced in SLA, RTO, Disaster Recovery terminologies• Candidate shall have vast experience in Tier -3 architecture, virtualization technologies, and working with data center servers including blade servers and storages• Candidate with experience working from the data center and operation rooms are preferable• Strong understanding of computer hardware, software, networking and troubleshooting• Previous working experience in RTA environment is a plus• Excellent communication and written skills• Immediate joiners will be prioritize

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

Employment: Full Time

Reporting to the IT Manager, this role is to ensure robust computer operations so that end users can accomplish their daily tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at desktop level.RESPONSIBILITIES AND DUTIES:- Resolve assigned customer technical issues (diagnosis, intervention, alert)- Escalate as required, within a proper time frame- Meet SLA’s- Communicate to customers clearly, effectively and professionally- Participate in On-Call/After Hours Rotation- Manage materials resources- Managing and supporting computers, applications, and accessories.

QUALIFICATIONS & EXPERIENCE:- 2-5 years’ experience as an IT Specialist- Understanding of IT technologies including but not limited to Windows Operating Systems, O365 Suite of Applications, Computer hardware and accessories.- Familiarization with software/Applications including but not limited to ERP systems, SharePoint, Maximo, MS O365.- Demonstrable knowledge of IT and software system assurance including Cyber Security, Software Licenses, Disaster recovery and IT Security.- SLA management- Demonstrates a high degree of analytical skills and the ability to be both structured and flexible.- Demonstrated ability to actively listen to technical problems conveying commitment toward finding a timely resolution of the situation- Demonstrated ability to read, analyze and interpret technical documents, work orders, invoices, instruction sheets.- Fluency in English and Arabic essential and French is a plus.

We operate and maintain urban and intercity transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on our networks.
Our parent company, RATP, is the transportation operator for Paris and the surrounding region. It ensures 12 million trips a day on one of the world’s densest and most multi-modal transportation network.
As the world’s fifth-largest transportation company, RATP Group runs and maintains tens of thousands of kilometers of subway, bus, tram, and urban or intercity rail lines around the globe.
Every day we innovate for smarter, more sustainable cities by designing, operating and maintaining networks for the well-being of our passengers. Our key words: passion and determination. More

Employment:

Full Time

Primary duties and responsibilities• Support in planning and implementation of experienced hire recruitment (manager and principal hires)• Work closely with practice area leads and recruiting points of contact (PoCs) to capture needs, profile briefs and target hires. Maintain ongoing communication (verbal and written) with practice area POCs, presenting pipeline updates, challenges and seeking feedback on improvements• Engage with search firms, effectively communicating firm’s value proposition, profile briefs, timelines, targets and follow up to ensure success• Explore new channels for sourcing experienced hires, facilitate contracts and negotiate terms as needed• Conduct talent mapping and seek input from internal stakeholders on profiles• Apply initial screening on profiles before sharing with the practice area PoCs. Provide PoCs with a summary of the candidate qualification, profile, and suggested level slotting• Implement initiatives to increase convergence of issued offers• Drive and maintain momentum in candidate pipeline by ensuring a timely recruiting process within the team – from screening and interview scheduling, to capturing outcomes and offer issuance• Work closely with team members and practice area POCs to ensure positive candidate experience by ensuring timely touchpoints and quick turnarounds. Re-think and streamline existing processes to improve on targets (time to hire/# hires)• Conduct analyses and share reports on experienced hiring (ex: performance of hires by channel/source, pain points in the funnel to increase offers etc..)• Support and contribute to improvements on the experienced hiring process/experience by identifying challenges/obstacles in the process with stakeholders (practice/candidate/recruiting

• University Degree, HR specialization a plus• 6-7 years of relevant experience in recruiting, specifically in senior level talent acquisition• Experience in a professional service firms or search firms• Proficient in English and Arabic (a plus)• Strong interpersonal and communication skills• Strong attention to detail and analytical skills• Ability to multitask and work under pressure• Comfortable with interacting and communicating with senior members of the firm• Ability to work well in a team• Strong organizational and problem-solving skills• Ability to prioritize work and follow through• Ability to be flexible and seamlessly respond to shifting priorities• High accountability for results• Proficiency in Microsoft Office (Word, Excel, Power point); Digital systems proficiency is a plus

RecruitME are a specialized recruitment consultancy supplying top tier business support staff to Dubais leading multinational organizations. We carefully source, screen and select only the very best candidates to assist our clients in making easier recruitment decisions faster.

Differentiating ourselves from standard recruitment agencies our consultants have been carefully chosen for their backgrounds in business support for leading multinational organizations. Having been both the client and the candidate previously, we have an insiders understanding of the recruitment process and our clients needs.

What we do:

Specializing in business support positions we can assist in introducing a small selection of experienced administration, finance and human resource candidates with the relevant experience to benefit your business. Our careful screening process ensures that we have met with and can give a concise overview of each candidates skills and current situation before you meet them.

We pride ourselves on sending our clients only the very best available candidates in the market to ensure a simplified, hassle free and timely recruitment experience for all involved. More