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  • Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Internal Firm Services – OtherManagement LevelManagerJob Description & SummaryTo really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

    The citizen led innovation manager is responsible for managing all strategic and tailored TT initiatives to the LoS and ensuring that the LoS is receiving fully dedicated support for all their citizen led innovation needs, and to drive the implementation of corporate-wide TT programs across the LoS.  Provides support to LoS with their digital agenda. Supports communication for a firm-wide programme focused on digital upskilling and overall transformation agenda.

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

  • Employment:

    Full Time

    Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – AdministrationManagement LevelAssociateJob Description & SummaryA career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Specialist, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.Responsibilities:Financial- Adhere to the allocated budget for the administrative function of the officeCustomer- Greet visitors and make sure all callers and visitors are dealt with promptly, courteously and accurately- Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.Internal Process- Operate the switchboard- Screen and route incoming telephone calls, take messages, and answer incoming queries- Maintain visitor and caller logs- Receive deliveries and coordinate outside delivery/courier services with the help of Office administrators- Answer queries from visitors and callers, and refers them to the appropriate person- Perform general maintenance of the reception area- Manage incoming and outgoing faxes (may be performed by Office Administrators in certain locations)- Ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner (may be performed by Office Administrators in certain locations)- Book meeting rooms and collaborative space and maintain tidiness (may be performed directly online in certain locations)- Support office manager in events planning and organization- Act in accordance with regulations- Perform other administrative duties as required 3 of 3Learning and Growth- Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

    Education- High school certificate (equivalent) or Bachelor’s degreeLanguage- Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plusOverall Experience- 0-1 years of experience in front desk or receptionist roleSpecific Skills- Experience with a professional services firm is an advantageKnowledge and Skills- Strong organizational skills- Excellent oral communication and interpersonal skills- Must possess a professional telephone manner- Demonstrated ability to work under pressure- Demonstrated ability to work on own initiative- Demonstrated team player- Must possess a warm, friendly and professional demeanor- Basic PC skills on excel and word- Basic keyboard skills (at least 25 wpm)

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

  • Employment:

    Full Time

    As a Sr. Talent Acquisition Specialist, you will strategically identify and recruit A players by using leading recruitment methodologies such as Topgrading to further the company’s growth worldwide. A players are top talents who are smart, driven, and get things done while possessing traits that align with our company values: integrity, teamwork, competence, and customer focus.- Work closely with hiring managers to understand different roles within the organisation and their requirements. – Find and recruit candidates using various online and offline channels. – Assess applicants by using hiring and interviewing methodologies such as Topgrading to determine their technical and cultural fit. – Plan and manage online technical assessments alongside hiring managers and team leads. – Schedule and coordinate interview with candidates. – Spearhead recruitment activities such as career fairs and campus recruitment drives. – Maintain our applicant database, and prepare recruitment analytics and hiring reports. – Collaborate with the product design team to create branding materials for recruitment purposes.

    Requirements- A university degree or other relevant professional qualifications- Excellent spoken and written English communication skills- Ability to identify top talent and assess a candidate’s attitude, character, and skills- Comprehensive knowledge of ethical and professional recruitment methodologies and techniques such as Topgrading- Strong decision-making skills and the ability to work independently- Proficiency of office software such as Word, Excel, etc.- Ability to quickly learn new systems and proceduresWhat’s good to have- Experience as a recruiter in the financial or IT industries – Knowledge of applicable employment laws and regulationsBenefits- Growth-inducing challenges- Productive work atmosphere- Cooperation, support, and empowerment- Career progression opportunities- Market-based salary- Annual performance bonus- Medical insurance- Housing and transportation allowance- Casual dress code- Work permit for yourself

    We’re Deriv. We’re all about trading. We’re the geeky upstarts who pioneered an industry. That was more than 20 years ago, and we’re still going strong. Today, we work across continents and serve over a million traders from around the globe. Join us. Grow with us. More

  • Employment:

    Contract

    CompanyOur client is one of the largest international Insurance players in the GCC. It offers a wide range of insurance products and services for corporate, SME and individual customers.They are currently looking to recruit an IT Service Desk Agent to be based in Bahrain.Duties & Responsibilities: Key ResponsibilitiesService Desk End-User Support• Manage end-user issues raised to Service Desk (Level 1) through tickets and calls received through IVR• Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI’s• Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone • Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users• Provide high-quality resolutions of assigned tickets and managing the expectations of the users• Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets• Escalate tickets that are beyond the scope of Service Desk to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams) Operational & technical responsibilitiesCommunication• Act as the 1st point of contact for all IT related issues or requests • Build a strong trust relationship with business users across the region• Build strong collaboration with level 2 and 3 IT teams• Create and update documentation for end-users when needed for known issues/requestsIT Support • Create and modify user accounts for Active Directory and all applications• Install end-user software (licensing validity and availability checks)• Deployment of new applications (and/or upgrades) and follow-up• Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor• Manage applications permissions changes for end-users• Create mailboxes and troubleshoot email issues (Exchange server)• Troubleshooting of printer issues• Call center system support• Mobile management enrollment and activation• Shared folders permissions managementSecurity• Ensure full compliance with the Information Security policy and procedures• Review encryption and antivirus definition status and remediate any issues • Administrative Privileges management • Ensure that all provided laptops have the necessary physical security measures• Scan computers for virus infection• Provide physical access to staff and visitors as necessary. Network and Telecom• Troubleshoot end-user internet issues• Local area network and Ethernet connections support • Wireless network access basic support• Headset phone and softphone setup for call center staff• VPN configuration and troubleshooting

    • Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience• 2-3 years’ experience in an IT Service Desk role• ITIL v3/v4 Foundation Certification• MCSA in Windows Server 2012/2016 or MCTS in Windows Server 2008• MCITP in Windows Server 2008 or MSCE in Windows Server 2012• Certificate in Windows 7 or 10 Troubleshooting and Implementation• Network+ Certificate• Excellent communication skills in English, both verbal and written• Critical and analytical thinking and creativity – always challenging the status quo and find better ways to complete tasks• Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software• Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client) • Good understanding of Microsoft Active Directory services • Knowledge of using a call center system to manage incoming and outgoing calls with customers (Vocalcom, Cisco UC, Avaya etc.)

    Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.
    We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.
    Concentrating our resources has created 5 distinct specialist divisions:

    Banking & Finance
    Human Resources
    Oil & Gas
    Construction
    Architecture & Engineering More

  • Employment: Full Time

    Deals – Strategy & Operations – Senior Manager (Technology, Media, and Telecoms)Line of ServiceAdvisorySpecialismDeal StrategyManagement LevelSenior ManagerJob Description & SummaryPwC is the largest professional services firm in the Middle East with over 6,000 employees offering unparalleled range of expert capabilities from Strategy through to Deals, Consulting, Tax and Assurance Services. PwC operates across 12 countries in the region and serves both public and private sector clients.Within PwC, our Deals line of service helps organizations execute successful deals and create value through strategy definition and due diligence for domestic and cross-border M&A, divestitures and spin-offs, capital markets transactions like IPOs and debt offerings, and bankruptcies and other businessreorganizations.Deals Strategy & Operations Overview:Deals Strategy & Operations (DSO) provides strategic and operational advice across the deal continuum from setting the deal strategy to post-deal execution. Examples of services we undertake include advising funds on strategic decisions, supporting businesses in conducting commercial due diligence on potential target acquisitions, developing business plans and corporate strategies, and assessing feasibilities of potential investments. Our team includes a diverse mix of profiles with people with relevant strategy, investment, and operations experience combined with deep industry expertise. Our clients include regional and international corporates, leading private equity houses, family offices, major banks and investment funds, and government entities.The Technology, Media and Telecoms (TMT) team within DS&O is seeking to hire an experienced Manager or Senior Manager to work closely with the leadership to develop the EUMI vertical, and work across a range of Deals advisory assignments from commercial / business diligence to transaction advisory in joint ventures & alliances.Responsibilities:As a Senior Manager or Manager within the TMT team in DS&O, your responsibilities will include:- Overseeing the successful delivery of projects, which may include multiple projects at a time, while leading a team of 3-4 consultants- Managing the client relationship on a day-to-day basis including other stakeholders- Structuring and ensuring the development of reports encompassing the relevant analysis, findings and recommendations- Supporting on business development efforts across key geographies in the GCC and within the TMT sectors / subsectorsPreferred Knowledge and skills- Demonstrates extensive knowledge of, and/or proven record of success in, commercial due diligence or corporate strategy roles, preferably for a global network of professional services firms, private equity or corporate organizations, emphasizing the following:• Understanding various facets of mergers, integrations, spin-offs and/or divestiture transactions, including options analyses and recommendations.• Assisting clients with strategic planning and business reviews; growth, market entry and international expansion; and market opportunity sizing.- Demonstrates experience in multiple TMT domains: data centre, cloud and managed services, IoT, fintech, e-commerce, gaming, OTT, etc.- Demonstrates extensive abilities, and/or proven record of success with, managing and developing strategic client relationships while providing the highest quality client work across multiple client projects:- Building solid and collaborative relationships with team members and fostering a productive teamwork environment;- Taking an active role in new business development and pursuit activities, including client lead maturation, proposal development, and closing new business opportunities;- Delivering significant business results that reflect strategic and creative thinking and individual initiative;- Managing complex projects while functioning as a trusted advisor at the highest levels of client organizations;- Identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships;- Conducting quantitative and qualitative analyses of complex data, including Market and competitor analysis (market sizing, drivers and dynamics), customer analysis and internal analysis (strategic analysis, business model reviews, and financials);- Developing high-impact work plans: prioritizing issues that drive the answer, developing creative ways to prove or disprove hypotheses, estimating time and resourcing required for work modules;- Managing multi-resource engagements: using work plans to manage day-to-day execution, removing roadblocks, proactively asking for help, effectively communicating up, down and laterally;- Improving work processes: proactively finding standard-setting for engagement execution, codifying and sharing new insights;- Providing direction, coaching and guidance to junior resources.- Writing, communicating, facilitating, and presenting cogently; to and/or for all levels of audiences, clients and internal staff and management.- Synthesizing issues for leadership team.- Managing project workstreams and developing proposals, deliverables and reports using the Microsoft suite of applications such as Excel, Word, PowerPoint.- Multi-tasking and balancing time effectively, keeping a rapid pace without sacrificing quality; and, Understanding advanced analytics and big data is preferred.

    Minimum years experience required- Minimum of 6-8 years of relevant experience in a strategy consulting firm, private equity, investment fund, or other environments where similar skills have been developedEducation:- Minimum Degree Required: Bachelor’s degree from a top-tier university with high scores (top 10% in class and/or above 3.6/4 CGPA).- MBA from top business school is preferred, though not essential.

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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