Employment:

Full Time

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory – OtherManagement LevelSenior ManagerJob Description & SummaryAbout the rolePwC is opening a new Technology & Innovation Center in Cairo that will deliver high quality technology solutions to consulting Clients across the globe. The Centre will provide a broad suite of skills and services to our clients, ranging from Packaged Applications such as SAP & Oracle, to Cloud services utilising AWS, Azure and Google, as well as expanding our existing Managed Services capabilities.  The center is looking to expand rapidly and we are looking for enthusiastic self-starters with a passion for technology and client delivery to help shape and form this new venture.  A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. In this role, you will work with leadership teams to set and execute the people strategy for the ETIC Line of Service; Interface with internal operations and HC teams to ensure the HC strategy is relevant for the business, and programs/processes are executed with efficiency and effectiveness. Most importantly  own the design through delivery of any LoS-specific HC programs We are seeking an experienced and results-driven HR business partner to align our HR initiatives and functions with business objectives and business needsTo really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Manager, you will work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Meeting key stakeholders to discuss people challenges- Providing guidance on people practices such as talent mapping, career coaching, succession planning and performance coaching to name a few..- Bringing people expertise and developing solutions to help the business area to deliver the IFS strategy- Influencing and building relationships with stakeholders across IFS- Acting as a point of people expertise for specialist teams that are implementing new people approaches- Questioning and challenging others to get to the root of people and business issues- Coaching and providing feedback to key stakeholders to help improve business efficiencies- Conducts regular meetings with respective leaders.- Consults with line management, providing HR guidance when appropriate.- Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.- Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.- Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.- Provides HR policy guidance and interpretation..- Provides guidance and input on workforce planning and succession planning.- Identifies training needs for business units and individual executive coaching needs.- Participates in evaluation and monitoring of training programs to ensure success.The ideal candidate for this role should have a good understanding of business functions, good communication skills, good interpersonal skills,strategic thinking, and good organizational skills. The noteworthy HR business partner should improve HR initiatives, enhance staff morale, enhance relations between staff and employers, contribute to attaining business goals, promote good HR practices, and attract talented recruits.

Requirements, Skills, Abilities – Contribute technical knowledge in HC areas including recruitment, performance management, talent management, operations, compensation and benefits, and employee relations- Contribute to an environment where people and technology thrive together to accomplish more than they could apart.- Navigate the complexities of cross-border and/or diverse teams and engagements.- Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.- Deal effectively with ambiguous and unstructured problems and situations.- Initiate open and candid coaching conversations at all levels.- Move easily between big picture thinking and managing relevant detail.- Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.- Initiate and lead open conversations with teams, clients and stakeholders to build trust.- Uphold the firm’s code of ethics and business conduct.

At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

Employment:

Full Time

Position Title: Power BI Developer Employment Type: Full timeSalary: up to 25K AED all-inclusive depending on the experience and qualifications Job Location: Abu Dhabi, UAE About the Client:A highly recognized international group handling Information Technology & Services located in Abu Dhabi. Job Description:- Create advanced reports in Power BI with latest standards and Industry Practices – Provide good DAX, data modelling and basic M (Power Query Editor) capability- Lead the Offshore Team when it comes to project coordination etc- Implement reports and real-time dashboards using PowerBI or similar tools- Handle offshore team coordination

Qualifications:- Open to Arabic nationals – 50 years old and below- Minimum 7 years of experience in the same role- Advanced knowledge in Power BI, Python and Azure Data Lake- Experience working in cloud environment and support and maintenance of the Power BI Track- Candidates who can join immediately will be prioritized

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

Employment:

Full Time

• Drives the technical support team to carry out customer support properly and promptly, monitors servers and systems, takes ownership of reported issues, responds to enquiries, provides information and feedback ensuring problems are being recorded and tracked throughout the entire process. • Maintains positive customer/working relationships with stakeholders, business users, suppliers, vendors and other technical teams to ensure improvements in the products and services provided to ISA clients and to resolve any issues related to maintenance.• Provides technical/non-technical support to clients, conducts analysis, diagnosis and troubleshoots systems, network, hardware/software faults and bugs to resolve problems considering system capacity, limitations, etc.; applies metrics to monitor performance and measure key project criteria.• Identifies resolutions to technical problems, carries out bug fixes for minor issues and applying patches channels unresolved issues in the right direction as necessary; responds within agreed time limits to call-outs.• Assists with the development and implementation of processes and service level agreements of incidents management and service request management.• Assists technical experts in planning, evaluating, testing, and implementing new technology such as systems and platforms. • Participates in different projects as required.• Contributes to the creation of support knowledge base by developing and communicating IT support manuals, technical notes and articles to clients in line with SLAs.• Utilizes different communication channels to support or guide end users on the different enquiries and problems raised, these channels include: personal visits, telephone calls, e-mails, web, chat etc. • Ensures proper recording and closure of all claims; generates timely reports of different nature to capture support services activities.• Installs, configures, monitors and maintains computer hardware operating systems, applications and networks, replaces parts and upgrades existing ones when and as needed in line with agreed SLAs.• Supports the roll-out of new applications (where applicable); sets up new users’ accounts, profiles and passwords. • Supports the clients during CR implementation (UAT and Training).• Assists in establishing and maintaining a complete and accurate record of all IT assets within ISA. • Establishes and maintains security, integrity, and business continuity controls and documents.• Responds positively to operational needs by being on-call available for critical systems 24×7 support.• Actively monitors application/IT performance using monitoring and controlling tools to ensure 24×7 availability• Should be open to work on shifts based on team requirements. • Should be open to work as Primary and/or Secondary supports based on roster

• Bachelor Degree in Computer Engineering/Computer Science/Information Technology.• ITIL Certified. (Not mandatory)• CCNP/ CCIE• Fluent in English Language.• 5-6 years in IT Infrastructure support, service desk, 24×7 critical operations preferably in aviation.• This job requires occasional duty travel for training and implementation purposes.• Proven record in implementing and monitoring infrastructure projects.• Holistic IT Knowledge in heterogeneous technology environments – experience with different types of end-to-end technology stacks.• Experienced in managing operations and technology platforms – both internally and externally hosted.• Proven skills in analyzing data, identifying pitfalls and recommending solutions.• Possesses effective persuasive, negotiation, problem solving and decision-making skills.• Employs technical expertise and interpersonal skills to execute new initiatives and achieve company’s objectives.• Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.

Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa’s first and leading low-cost carrier flying to over 100 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco, Egypt and Jordan. Over the past thirteen years, Air Arabia, through continuous market research and customer feedback, provides a range of value added services to millions of passengers who chose to fly with Air Arabia’s fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since. More

Employment:

Full Time

Executive Secretary – Riyadh – Saudi NationalsAs part of our Core Business Services (CBS) team and you will support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability.You have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.The OpportunityAs an executive assistant, you’ll develop your skills by providing support services to some of MENA’s largest organizations. Your experience in business communication will help you to build effective relationships with important stakeholders and senior leaders. You’ll have autonomy and clear responsibilities, working in our friendly, collaborative environment. Your talents will be respected and you’ll be supported in developing the career path you choose. Your key responsibilities• Provide high level support to a small group of Partners and Executives• Organise and manage comprehensive diaries, travel and accommodation• Screening emails, responding and/or actioning as required• Prepare expense claims and timesheets on a weekly basis• Screen phone calls and messages, and follow-up actions, referring to the relevant team member when appropriate• Prepare and revise documents including presentations, emails, reports, agendas and papers• Coordinate client events, internal and external, as required within MENA• Leadership and people development• Counsel, coach or mentor others in the secretarial community• Identify opportunities to improve work efficiency and effectiveness

Skills and attributes for success• The demonstrated ability to build relationships with internal and external stakeholders• Exceptional written and verbal communication skills• Intermediate in the use of Microsoft Office suites• Excellent attention to detail and ability to multi-task• Strong communication skills including telephone manner and interpersonal skills• A strong team member with an ability to work across multiple teams• Experience in a professional services environment is highly regardedTo qualify for the role you must have• A minimum of 4-5 years previous EA experience, supporting multiple executives in a corporate environmentIdeally, you’ll also have• Prior working experience in global professional services organization or mid-tier firms will be highly advantageousWhat we look for• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. • An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.We are interested in entrepreneurs who have the confidence to develop and promote a brand new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.What we offerWe offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY Building a better working worldEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

Employment:

Full Time

Tax & Legal Services – Tax – Accounting & Payroll – Audit and Compliance Specialist (Healthcare)Line of ServiceTaxIndustry/SectorNot ApplicableSpecialismOperationsManagement LevelManagerJob Description & SummaryA career in our Tax Accounting practice, within Tax services, will provide you with the opportunity to help our clients. You’ll advise clients while acting as a strategic consultant related to business analysis.Our team provides our clients advice based on their niche and business need.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.You’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:Should have minimum experience of 10 years, and are experts in setting KPIs, drawing strategy maps, data analysis, risk evaluation and management, dash boards productions, health intelligence, performance measures, and monitoring and evaluation.Audit and compliance officer shall lead and oversee the evaluation of data quality and assessment of compliance by conducting on site audits of health records (electronic and paper- based), data collection sheets, and other documents necessary to ensure adherence of healthcare quality and patient safety department protocols. This applies to risk management & patient safety indicators, infection and prevention indicators, quality policies and guidelines, and Healthcare Services Performance Agreement (HSPA) indicators among all healthcare providers.Tasks & Duties:• Develops auditing and compliance framework and protocols to standardize auditing and compliance processes.• Develops auditing tools and standardizes measure for compliance.• Leads and oversees the onsite auditing process.• Acts as focal point between healthcare providers and MOPH with regards to concerns before, during and after physical audit.• Oversees the review and assessment of quality of data collection and reporting process within the healthcare facilities in relation to indicators.• Prepares and presents reports to key stakeholders on compliance and audit findings and recommendations• Utilises quality improvement processes to identify opportunities for improvement and to make recommendations for improvement• Participates in self and others’ education, training and development as applicable• Performs other related duties as assigned.

Responsibilities:• Ensure that the audits are conducted with the utmost adherence to ethical standards.• Ensure proper assessment of Data Management and Reporting Systems.• Leads the verification of Reported Data for Key Indicators.• Establish a comprehensive reporting methodology that would allow senior managers to review the audit reports of all audited facilities.• Coordinate with other members of the M&E (Monitoring and Evaluation) team regarding key findings and area for improvement during the audit.• Update all necessary information to enhance M&E (Monitoring and Evaluation) auditing and compliance process.• Prepares and presents reports on issues related to the section.• Provide direction for the junior staff, as assigned, to support implementation of section plan.• Undertake any other duties as assigned.• Successful completion of projects within the timelines as prescribed by the higher authorities.

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More