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  • Employment: Full Time

    • Provide First-Level Support, support User and solve problem.• Escalate Complicated Problems, escalate it to tier two or tier three support teams.• Follow Up with current team.• Provide daily support to users of various computer systems.• Install and maintain IVR software Ability to Work on Ticketing System.• Establishing Command Center & Circulating Related Notification Emails.• Follow Update from current team.• Send the email as per the schedule timeline.

    • Generate & Update Reports.• Ability to work in 3 Different Shifts.• Handle inbound – outbound calls and tasks, ensuring a prompt and efficient service and identifying needs.• Support the management team on the roll-out of any agreed processes.• Proactively act in a manner that supports a healthy and safe work environment through effective management.• Ensure commitment to ethical principles and sustainable development are achieved and maintained.

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.
    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.
    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

  • Employment:

    Full Time

    The Infrastructure Project Manager will establish, lead and deliver a project or number of projects within the IT Infrastructure Delivery (ITID) Projects and Portfolio Management (PPM) Change the Bank (CtB) function which could include but is not limited to IT Infrastrucutre Delivery projects in: Service Sustaining portfolio (SSP), ITID Transformation, Cyber Security and Corporate Real Estate (CRE) portfolio. Your responsibilities will include:• Leading and managing a projects of: circa $100,000 – $1M project budgets, matrixed teams, multiple business lines and locations• Demonstrating active leadership and communication• Operating at senior executive level, across regions and global businesses • Responsible for ensuring delivery of portfolio progammes and projects in accordance with the Business Transformation Framework• Responsibility for all aspects of a given portfolio, including: definition, planning, execution & implementation, governance & control, financial, resource and change management• Accountable for all elements of portfolio financial management, including headcount and software delivery capitalisation• Own the identification and escalation of any budgetary related risks, issues and opportunities to portfolio/function as appropriate.• Accountable for effective handover of projects into BAU operations to support effective benefits realisation• Working closely with PPM colleagues, the ITID PPM Practice team and senior stakeholders to ensure portfolio alignment with wider ITID change portfolio, IT change portfolio and the Group Strategy, Values and Behaviours.

    The ideal candidate for this role will have the below experience and qualifications:• Experience of leading multi-year infrastructure projects• Knowledge in technology domains such as network infrastructure, server infrastructure, Cyber security infrastructure and data centre technologies.• Outstanding programme and project decision making and problem solving skills, lateral thinking, analytical and interpersonal skills.• Demonstrable experience of programme and project-related budgetary management and analytical reasoning• Detail orientated• Exceptional relationship management and communication skills with a wide range of stakeholders, with a proven ability to communicate effectively and confidently at all levels across the Group.• Outstanding relationship management, collaboration and influencing skills• Proven experience of positive, challenging interactions with Senior Executives across the business.• Proven ability to articulate complex programme and project issues concisely and in simple language to recognise to the global remit of this role.• High level of drive and motivation to ensure delivery In addition to the details listed above, the ideal candidate will have a track record of:• Professional Project Management certification

    We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

    ManpowerGroup powers the success of many of the world’s most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise – 3600 offices in over 80 countries – we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

    ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership.
    Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

    Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:

    IT & Telecommunications
    Engineering & Construction, Oil & Gas
    Banking, Finance & Legal
    Sales & Business Development
    Marketing, Public Relations & Communications
    Human Resources & Training
    Customer & Support Services (Secretarial and Administrative)
    Operational, Supply Chain & Logistics
    Executive Recruitment
    Emiratization Solutions
    Recruitment Program Outsourcing Solutions
    Managed Service Provider Solutions
    Talent Based Outsourcing Solutions
    Outsourced Staffing Solutions More

  • Employment:

    Full Time

    Tax – Tax & Legal Services – Strategy & Transformation Support Analyst – Senior AssociateLine of ServiceTaxIndustry/SectorNot ApplicableSpecialismInternational Tax ServicesManagement LevelSenior AssociateJob Description & SummaryThe Strategy & Transformation Support Analyst is new and key role within the Tax and Legal Line of Service (LoS) Strategy Office. The role holder will work closely and support with the Strategy & Transformation Director and the team.No two days will be the same in this role! This is an opportunity for someone to learn and personally develop / progress a career in Strategy development, transformation change delivery, PMO and business analysis, while playing a pivotal role on specific initiatives, helping to maintain and overall position of all initiatives and their status, and taking on small transformation project responsibilities.This role is suited to someone who excels in stakeholder engagement and communication, can work from a limited briefing, is creative, digitally minded and not scared to challenge the norm.Key Responsibilities- Work closely with the Strategy & Transformation Director and support them in the creation of new and refreshed strategies, leading large strategic projects and overseeing the full Strategy Office. – Take the lead on PMO deliverables – single view of all initiatives and status reporting  – Support with the preparation of presentations for TLT, ME firm Steering Co and Global – Ensure all projects are fully scoped, have a robust Business Case and key stakeholders are identified. – Support the change Change Manager to ensure all Business Readiness, Communications and People changes are identified, planned and delivered. – Lead smaller initiatives from idea to delivery and post implementation review. – Initially under the direction from the Business Analyst, undertake business analyse assignment for specific initiatives. – Engage with stakeholders across the business. – Work in close collaboration with the digital assets / citizen led innovation teams – securing resources to deliver digital and technology solutions.

    Experience & personal attributes- Three to five years working in a professional environment. – Any experience or exposure to change or transformation would be an advantage. – Analytical and digitally minded. – Must be a team player, with a can do positive attitude. – An adaptable individual who can comfortably take on a varied portfolio of work. – Interpersonal skills and strong stakeholder engagement skills are mandatory. Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?NoGovernment Clearance Required?Yes

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

  • Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Human Capital (HC)Management LevelManagerJob Description & SummaryA career within PwC Internal Firm Services – HC will provide you with the opportunity to help drive and deliver our strategic and key projects to enhance our services efficiency and effectiveness across our platformsProject management background preferred within an enterprise HC/Support function able to:- Engage with key stakeholders to scope key needs- Charter and initiate projects business cases- Lead and plan efforts needed to land on an approved and aligned project plan- Manage and control assigned work, teams, and schedules to deliver outcomes- Prepare and present periodic project progress reporting- Scope, detail and design technology solutions and end-to-end BP workflows- Detail business, technical and functional requirements in BRDs- Compile and manage RFIs and RFPs end to end- Compile and manage vendor contracts and delivery end to end- Manage projects financials and resource budgeting with proper reporting

    Required Experience- 10 years of solid experience in planning and delivering key projects within an enterprise organization

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

  • Employment:

    Full Time

    Attention: Immediate Joining Administrator with hospitality experience, to provide support including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties. Assumes full responsibility for all administrative duties in the Executive Office ensuring professional and timely execution of all tasks.What are we looking for?As administrator, you are responsible for performing the following tasks to the highest standards:• Opens incoming mail, dates stamps, distributes accordingly• Sends outgoing mail both interoffice and outside of the Bank• Routes mail, faxes and other printed matter• Prepares and types correspondence and fairly complex numerical/financial reports as instructed• Prepares correspondence on behalf of the management• Duplicates, copies and distributes and mails materials for the office• Orders and maintains office supplies and equipment• Maintains files and equipment in an orderly and professional manner• Appropriate business use of telephone and voice mail system• Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate• Scrutinizes and handles Guest satisfaction scores/ Guest Assistance on a regular basis• Scrutinizes daily VIP guests• Schedules meetings and records meeting minutes

    • Schedules meetings and records meeting minutes• Two-years similar experience• Arabic speaking preferable • Strong organization skills, multi-task oriented and good time management• Ability to read listen and communicate effectively in English & Arabic and in writing.• Prepare official correspondence on behalf of the managements & board members to both internal and external communications verbally and in writing• Ability to sit for extended periods of time and continuously performs the essential job functions• Ability to effectively deal with internal and external VIP Clients/ Guest, some of whom will require high levels of patience, tact, and diplomacy• Ability to effectively transcribe information from handwritten memos and recordings

    IDB was established in 2011; with a paid-up capital of 250 billion Iraqi dinars, (equivalent to 210 million US dollars) as of today. The bank is one of the leading banks locally and regionally, in offering commercial banking services to corporate and retail customers. The Bank has a competitive edge in its conclusive electronic banking services offering.

    The Bank attained “Issuing and Acquiring” license from both MasterCard and Visa as the first Iraqi Bank to issue all types of electronic cards (debit, credit, pre-paid) from inside Iraq. The Bank today has the largest ATM acquiring network with more than (150) ATMs installed in Iraq in addition to more than (1000) POS. As per the Bank’s Board approved strategy, the ATM network will reach around (300) ATMs and POS will reach (5000) by end of 2019.

    It is noteworthy to mention here that the Bank has received the best rating in Iraq according to the join audit conducted by the Central Bank of Iraq in coordination with Ernst & Young as per the CAMELS rating methodology. More

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