IT – Network Administration

Employment:

Full Time

Job Purpose:The IT Support maintains the networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company ERP systems & Apps.Installs, and configures hardware and software, and solves technical problems.Job Description:(ERP System) • Customize Odoo (ERP) modules as per business and functions needs • Enhance Modules deliverables as per business need• Support functions initiatives by making sure its doable/translatable on the system• Enhance and improve current modules by adding more functionalities• Maintenance of system, modules, and data • Manage and maintain ERP software for multiple instances (markets)• First line support for all the corporate solutions (Odoo System)• Monitor all the different modules to ensure service availability • Fix application related issues • Follow up and supervise all projects implementations• Maintain good relationships with vendors and internal teams across the group• Provide first line support to Users by providing analysis and resolution for routine operational application issues• Provide suitable solutions for any application issue based on the criticality of the issue• Monitor the company solutions to ensure service continuous availability• Record and track incidents, complaints, or requests. Ensure that problem tickets raised in the right channel are clearly documented and articulated.• Support deployment of process enhancements by working with business and data collection and training key users on new functionality.• Provide end user trainings for new changes and required optional enhancements• Add new instances / markets on the platform for new launch markets, and customize as per the market by market requirements• Liaise with external consultants and work together on e-invoicing and similar projects• Full responsibility for designing commercial and financial reports and dashboards (Sales app / interface) • Manage field force sales application for both front & back end configuration • Enhance system deliverables as per business need• Enhance business controls and risk management through system controls• Customize and add new instances / markets on the platform for new launch markets• Ensure smooth end to end integration between ERP and sales app• Ensure smooth end to end integration between sales app and Warehouse management system (WMS)• Ensure smooth end to end integration between eCommerce platforms and sales app• Customize reports to consolidate and preview performance data from the sales app backend• Customize analytical reports to analyze performance based on set criteria(Help Desk) • Installing and configuring computer hardware, software, systems, networks, printers, and scanners• Responding in a timely manner to service issues and requests• Providing technical support across the company (this may extend to the Region)• Setting up accounts for new users• Repairing and replacing equipment as necessary• Testing new technology• Training for staff members when needed

Job Requirements • Odoo Application Experience is Mandatory• Experience in designing commercial and financial reports is Mandatory • Bachelor’s degree, Computer science is preferred• 8 + Years Experience in ERP coding and configuration

Right Calibre Executive Search is your partner in recruitment. We firmly believe that Human Resources is the most important and everlasting asset for any organization. We are a young, vibrant and fast growing company with a Head Quarter in UAE. With the number of years in recruitment we have developed a strong network of top professionals. We provide comprehensive search services for clients and candidates on a regional /local and International level for leading organizations across all industries. At Right Calibre Executive Search, we build partnerships with Clients and Candidates based on Trust, Passion, Innovation and Excellence. Our success is our people and our mission is delivering excellence to individuals, businesses and companies.

Right Calibre is an agency that understands that great employees are the key to business success. We pride ourselves on sourcing high calibre permanent staff in every industry and being the best recruitment agency in the area. Our dedicated consultants have a wealth of experience in recruitment for most industries and are able to source the right candidate for your business, from entry-level to upper management. Right Calibre Executive Search has fast become the agency of choice for employers and employees seeking only the best. More

Employment:

Full Time

You will develop Cybersecurity governance model & Cyber risk and compliance frameworks, conduct periodic and need based Cyber risk assessments, and perform compliance exercises to ensure the effectiveness of required security controls.Client DetailsA leading organisation in Abu Dhabi building a brand-new security function as part of the groups aim of internalising IT.Description* Responsible for developing and managing the governance, risk management and compliance functions.* Develop, maintain, and execute enterprise-wide Cybersecurity policies, standards, guidelines, processes, and frameworks in alignment with relevant regulatory requirements and industry standards.* Develop cybersecurity strategy and manage cybersecurity gap analysis and maturity assessments.* Develop and manage organization wide cybersecurity Training and Awareness Programs to cater audience from multiple domains and varying skillsets.* Support development of Business Continuity policies and plans to ensure Cybersecurity requirements and action plans are fully covered.* Develop Cybersecurity Risk Management framework in coordination with Enterprise Risk Management to ensure Cyber risks are appropriately addressed from mitigation and risk acceptance perspective.* Manage all security risk assessment related activities for existing infrastructure and new projects/initiatives including but not limited to evaluating new threats and vulnerabilities, conducting risk assessments, preparing risk assessment reports and mitigation actions/plans, managing, and maintaining Risk Register.* Conduct and manage periodic Cybersecurity reviews and audits and ensure compliance to the Cybersecurity standards, regulatory requirements, policies, etc.* Manage periodic external and internal penetration tests and ensure corrective actions and mitigations are implemented when necessary.* Reviewing classification schemes, define standards for labelling information assets, identify appropriate controls for each classification and define rules for sharing sensitive information. for proper data and information protectionJob Offer* Competitive salary with family benefits such as schooling assistance on offer for the right candidate.

* Bachelor’s degree in Cybersecurity, Computer Engineering, Computer Science, Enterprise/Information Technology, Information Systems, or related field* Must have at least one of the following certifications: CISA, CISSP, CRISC, and CISM.* Minimum of 10 years of practical experience in implementing Cyber and Information Security standards or developing Cyber and Information Security processes* Experience in conducting gap and maturity assessments and developing strategies.* Experience in developing Cybersecurity polices, standards, guidelines and operating models.* Experience of Threat Modelling and Impact/Likelihood assessments* Experience of assessment of Threat, Vulnerability management related risks* Experience in compliance assessments* Experience of standard change control processes, risk assessment and transition in a Dev Ops environment.

Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting
Banking & Financial Services
Procurement
Property & Construction
Engineering & Supply Chain
Oil & Gas Technical and Engineering
Human Resources
Sales
Marketing
Technology
Secretarial
Executive Search
Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

Employment:

Full Time

– Deliver all reporting and on-going measurement requirements on time. Customer database, pipeline & forecast tools are a must- Responsible for/ and actively engaging in selling all company solutions/products and services to clients- Generate and maintain a credible forecast for accounts and provide this information on a regular basis to Senior Management- Builds and orchestrates sales pipeline activity. Ensures active nurturing of deals and movement of opportunities to close. Manages a balanced pipeline representing all of the businesses being pursued- Develop excellent customer and partners ( Suppliers) satisfaction in all areas of business and relationship- Researches and understands the client’s industry. Deeply understands client business strategies and challenges- Responsible for building a “Sales Strategy” for clients that includes identifying and qualifying opportunities on the accounts- Builds and executes an Account Business Plan (ABP) that includes both transactional and strategic initiatives to grow Company’s presence and share in the account over a 1-3 year time horizon

– High degree of fluency in spoken and written English and Arabic- Strong computer skills and comprehensive record-keeping skills are required- Knowledge and experience with the general Sales practice- Knowledge and experience in implementing and supporting policies and standards- Leadership and strong communication skills- Knowledge and experience in preparing & managing sales account plans, pipeline and forecast- Knowledge and experience in solution selling- IT Sales experience is a must

QDS has strengthened its play and expanded its presence in the regional IT solutions, services and support market by building long-term relationships with customers and principals.

Since its inception in 1983, QDS has been growing from strength to strength blending the latest of technology with impeccable business acumen and meeting the most challenging requirements of a fastevolving IT landscape through strategic joint ventures, world class vendor alliances, extensive and strategic vertical focus and a well trained and talented workforce of over 150 professionals.

Today, QDS provides a wide range of fully integrated IT based business solutions that addresses almost the entire market spectrum, spanning various verticals like Banking and Finance, Healthcare, Government, Education, Oil and Gas, Telecommunication and Private sectors backed by high quality customer Support. More

Employment:

Full Time

Responsibilities:- Support End User Device’s and resolve service request and incidents received via IBM Tivoli ticketing tool.- Support and troubleshoot an elaborate VDI environment from an EUD perspective.- Setup AIO’s, Embedded Touch PC’s, WOW machines, Printers and peripherals like Barcode Scanner, Printers and test network connections.- Install and test desktop software applications like Epic, LMS, VMWare Horizon Client (VDI) and test computers to ensure proper functioning of computer systems.- Deploying new equipment’s like Vocera communication device, Zebra printers, SSO for IBM, NUC (Next Unit of Computing), Telemetry Monitor and Biometric Access machines.- Train end users on usage of hardware and software and peripheral device operation.- Requesting and coordinating vendor support.- Set up and troubleshoot of IPCS and Linux based STB (Set-Top Box)- Support Projectors and WebEx/Teams sessions in meeting rooms.- Working on IP Telephony/UC and cisco Phone products.- Supported over 150 users locally and 30 remotely on a daily basis.- Setup new SSL VPN service and installed and configured client applications- Supporting Apple product such as Mac Laptops / IPADs and iPhones.- Working with Incident manager and IT change management team.- Assigning tasks and IT ticketing (IN & SR) to the IT support team.- E-mail, internet and intranet issues.- Virus, spyware and Trojan removal operation.- Fixing issues in antivirus and anti-spy applications.- Upgrading of RAM and Hard disk for desktop and Laptop.- Deployment of new PCs along with data and application migration.- VPN client configuration (Cisco), and Wireless network configuration.- User account unlocks and reset password.- E-mail Outlook configuration and Enterprise vault administration.- Network printer and fax machine Installation & configuration.- Projector, voice and video conference machine setup for meeting.- Network scanner and network folder setup.- Taking Inventory report of hardware’s (Asset report maintained).- Configure antivirus software to fully protect IT environment.- Monitor the performance of the computer systems and address issues as they arise.- Provide technical support for software reconfiguration to aid in function customization.- Completed password changes and supplied active directory support.- Answered new hire questions regarding Microsoft Office.- Return defective equipment to maintenance inventory, document customer repairs, and maintain and restock parts inventory to maintain spare parts levels.- Monitor, operate, manage, troubleshoot, and restore service to terminal service clients, PCs, or notebooks with authorized access to network

Salary:
AED
3,000 to 6,000
per month inclusive of fixed allowances.

– Degree holder- Bachelor’s degree in technology or computer science- Minimum 5+ years experience in IT management- Experience with or knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other — Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring- Expertise with implementing, configuring, and testing solutions- Proven leadership skills- Strong creative and analytical thinking- Professional certifications

Ali Omran Al Owais Group (AOG) is one of UAE’s leading business groups, with diversified interests in five operating divisions: Aviation, Financial Services, Construction & Trading, Facility Management & HR Consultancy. The group’s operations are predominantly based in the Middle East region, where AOG has been established for over 33 years. AOG seeks to foster long-term, sustainable growth through active participation in management, underpinned by a strong financial base. More

Employment:

Full Time

We are urgently looking for an Information Security Engineer with relevant experience.Job responsibilities• Maintain and ensure policies are compliant with regulatory requirements • Provide project advisory to guide and certify all company projects for internal and external information security and compliance requirements • Monitor, investigate and document security incidents detected; perform security incident response and root cause analysis, • Work closely with managed security providers, vendors, information system owners or representatives & infrastructure technical staff to perform incident handling and provide remedial actions• To provide services to IT & business users in order to ensure systems performance and to improve cyber security measures • Handle change requests, regular upgrades and provide support on issues relating to all supported security solutions (e.g. endpoint security solutions, logging solution, web proxy, and advanced threat detection systems) • Deploy security solutions and perform vulnerability assessments to IT assets • Perform regular governance review on sensitive administrative activities • Prepare and deliver monthly and ad-hoc security reports

• University Qualifications: Degree in Computer Science or Information System• Other certifications obtained: CISSP,CISA or related• Nature and length of previous experience: Minimum 3 year of experience• Degree in Computer Science or Information System• Minimum 4 years of relevant work experience in IT security operations environment, technology audit or cyber and information security as a team lead or manager • Knowledgeable in IT Security incident handling, log management, IT security software and tools • Strong technical skills in the operating system, network and security technologies• Certified in CISSP, CISA or related professional qualifications • In-depth knowledge in IT security services with good project management skill and risk awareness • Good communication and analytical skills with sound technical and security control process knowledge • Self-motivated with good leadership, communication and problem solving skills

A leading company in UAE. More

Employment:

Full Time

Job Overview Develop, document, maintain, and distribute Information Security policies and procedures in line with laws, regulations, and industry best practices. You will be responsible for identifying information security issues and working with relevant stakeholders to resolve them. you should have good analytical skills and in-depth knowledge of best practices to prevent a wide range of information security threats. Top candidates will also be excellent communicators, able to train and educate our staff in various information security topics. Responsibilities and Duties • Develop Information Security policies and procedures in compliance with the Information Security Regulations (ISR). • Identifying information security issues and working with relevant stakeholders to resolve them. • Conduct Information Security Awareness for all Employees • Respond to Information Security Incidents • Keeping up to date with developments in IT security standards and threats. • Ensuring that the information security management system confirms to requirements of Information Security Management System (ISMS) and ISR. • Ensure Risk Assessments are conducted on all information systems • Establish appropriate measures to assess, determine compliance and effectiveness levels of ISMS & ISR • Review Application changes and projects from information security perspective. • Collaborating with management and the IT department to improve security. • Documenting any security breaches and assessing their damage.

Salary:
AED
15,000 to 18,000
per month inclusive of fixed allowances.

• Education – bachelor’s degree in relevant field. • Familiarly with Information security standards, regulations and frameworks (ISMS,ISR) • Experience – IN preparing IT Security Policies and Procedures. • Specific skills – Certified IT Security champion • Team player with excellent communication skill. • Knowledge of Arabic is plus.

Buildwell HR solutions is a Human Capital Consultancy and Executive Recruitment agency that focuses on providing insight, a personalised approach and targeted solutions for our clients.

At Buildwell, you are in safe hands. Our wealth of wide-ranging experience in specialized and multilingual recruitment allows us to offer the right and uniquely tailored solution to each employer, whatever their recruitment requirements. Our extensive experience across industries, private and public sector, international markets including start-ups and M&A, provide us with a unique perspective of business, cultural and leadership challenges.

We combine our expertise of international recruitment and our deep understanding of the GCC markets together with an intimate understanding of your business to design solutions to help you overcome these challenges, grow and achieve outstanding performance.

Having led successful transformation outcomes across various organisations, our approach focuses on forging better connections that enable speed, engagement and enhanced performance outcomes. More

Employment:

Full Time

As the Senior IT Operations Manager, you will report into the group CTO and have a hands-on leadership role to identifying and implementing cost-effective technology solutions for all aspects of the business. You will provide the strategy, leadership, and day-to-day management of the DevOps and SiteOps departments inclusive of infrastructure, software, hardware, networks, and security initiatives.Client DetailsA leading energy company going through exciting developments.Description* You will be responsible for uptime and performance of the global network, voice, and compute service design.* You will explore new technologies and software as appropriate and in conjunction with the CTO.* You will oversee cost effective operational improvements in the data center, network, server, and communications infrastructure to ensure high performance of the IT department.* You will have operational responsibility of Data Centres, the entire network and system infrastructure ensuring proper configuration, implementation, maintenance, and monitoring of security firewalls, sites/software, servers, data and file encryption, and internet connections.* You will work with the CTO to develop operational and capital budgets to address the needs of various areas of the IT department, for example, system infrastructure, security, networks, and databases.* You will manage an agile and high-performance global team of technology professionals to provide performant and available service desk, voice, network, and compute services.* You will also provide strategic roadmaps, create reports and presentations for executive summaries, meetings, liaisons with other departments, external agencies, vendors and, create/manage company wide announcements for infrastructure vertical.* You will establish written public policies and procedures, maintain accurate inventory of all assets, support renewals, technology purchases, and evaluate new technologies.* You will be in-charge of business continuity and disaster recovery within the department as well as the recommendation and implementation of new investments within the technology infrastructure.* You will implement procedures and controls that ensure that information and data are secure and in compliance with the security and storage regulations of the business.Job Offer* Dynamic work environment* Attractive salary with family benefits* Opportunity to work for a leading global organisation

* Minimum of bachelor’s degree in Computer Science, Information Systems, or equivalent field.* You will have over 10 years of experience in IT Infrastructure and Operations with at least 5 years of leadership experience where you have managed global teams at various sites.* Must have had experience of working in at least one of the following industries – Oil & energy electrical/electronic manufacturing, machinery, industrial automation, mechanical or industrial engineering, mining, or semiconductors.* Knowledge of developing and managing SLAs, KPIs and critical success factors for IT services, processes, and operations.* Knowledge in Microsoft Solutions, i.e. design and implementation of Windows Server platforms, Office 365 migrations, Active Directory, Group Policy, System Centre Configuration.* Deep understanding of Data centers (cloud and inhouse), Network Switches, Network Routing, MPLS, Network administration, Network integration, Network Security and network advancement.

Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting
Banking & Financial Services
Procurement
Property & Construction
Engineering & Supply Chain
Oil & Gas Technical and Engineering
Human Resources
Sales
Marketing
Technology
Secretarial
Executive Search
Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

Employment:

Full Time

Line of ServiceInternal Firm ServicesSpecialismIFS – Information Technology (IT)Management LevelSenior AssociateJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support clients core business functions by deploying applications that enable their people to work more efficiently and deliver the highest levels of service to our clients. Our Information Technology Generalist – Client Services team focuses on managing the design and implementation of technology infrastructure for our clients, developing and enhancing client applications, and providing technology tools that help create a competitive advantage for clients to drive strategic business growth.Our Firm Established in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region. Our Mission One Firm: Transforming our region. Our purpose is to build trust in society and solve important problems. In an increasingly complex world, we help intricate systems function, adapt and evolve so they can benefit communities and society – whether they are capital markets, tax systems or the economic systems within which business and society exist. We help our clients to make informed decisions and operate effectively within them Our Values Creating value through diversity. Be yourself. Be different. At PwC, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value – for our clients, our people and society. As part of our commitment to individuality we are pleased to hear from candidates from diverse backgrounds, with a mixture of skills, capabilities and experience from the below Job Description. Job title : Customer Experience Champion Level SA Location Dubai, UAE Job Description & Summary : The Customer Experience Specialist will be responsible on a daily basis for the provision of insightful advice and friendly, hands-on technical support at the Next Generation Tech Majlis service located in the PwC office. The Tech Majlis service delivers a Next Generation Technology experience for the PwC employee. Primarily focussed around provision of customer centric support services, the Tech Majlis also provides a central location for IT engagement, education and innovation. This is a vital role and critical to the success of our growth and long-term scalability. Specific responsibilities include but are not limited to. RESPONSIBILITIES – Help foster positive customer and team relationships using a friendly and upbeat manner (Zen vibes). – Providing personalized and solution orientated customer service. – Ensuring all customer tickets are addressed and resolved in a timely manner, based on department and personal KPIs. – Creating and updating support tickets, including escalating them where needed. – Participate in cross functional teams on new technology introduction projects to ensure the site is prepared to deploy, educate and support the new solutions. – Helping to improve existing customer experience workflows and processes. – Drafting standard service agent responses. – Building out the KBs. – Assisting in the creation of training resources. – Helping other departments to build a center of excellence with other ad-hoc related tasks as needed per business objectives. – Adhere to all business policies and standards around security and compliance. – Provide candid feedback and suggestions for improvements to the Tech Majlis service. – Contribute to Tech Bytes and its ongoing development

WHO ARE YOU- Genuine desire to help people resolve problems and get the information they need. – Superior communication skills, both written and spoken. – Ability to work under pressure, think on your feet. – Strong project management skills and the ability to keep multiple plates spinning. – An eye for detail, and for not letting things fall through the crack. – Ability to spot and articulate where there is room for process improvement. – Quick study and openness to always learning. – Collaborative, team player with a flexible approach and “no job too small” mentality. – Availability for varied hours.

At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More