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      How to Embed Diversity and Inclusion into Your Recruitment Policy

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      The ‘S’ (social) in ESG campaigns is integral to any business, a lack of diversity can negatively impact growth and stifle creativity. Diverse teams generate almost 20% more revenue than those that are lacking in this area.
      Thinking carefully about the specific language used in job adverts, using blind CV assessments, and employing inclusive interviewing techniques can all help businesses embed diversity and inclusion into their recruitment policies.
      With almost one-third of jobseekers and employees have said they would not apply to a company where there is a lack of diversity among its workforce, it’s time that businesses start to scrutinize their recruitment policies.
      Think about the job advert
      Pay attention to the nuances in recruitment communication to ensure what is written is inclusive and unbiased.
      Job adverts should avoid phrases such as “competitive nature” and “aggressively determined” in favor of truthful descriptions of competency, these phrases are also typically ‘male-coded’, so might deter female applicants from applying. Similarly, complex jargon and specialist terms can also overwhelm applicants. Adverts should be as simple and to the point as possible.
      The use of equality and diversity statements in job adverts can aid in creating an inclusive atmosphere from the very start of the recruitment process. One study found that job adverts with an empathetic diversity statement left 71% of potential applicants with a positive impression of the hypothetical employer.
      Similarly, awards such as ‘The Times Top 50 Employers of Women’ can be mentioned on job applicants to reassure minority applicants that they are welcome to apply.
      Blind CV assessment
      The Department for Work and Pensions sent out applications to 1,000 job vacancies with 2/3 containing names typically associated with a certain ethnic group. Results showed that ethnic minority applicants needed to send out 74% more applications in order to generate the same success rate as those with White sounding names.
      Removing names, ages, genders, and postcodes from CVs before they are assessed can remove opportunities for bias to enter the recruitment process. A number of top employers adopt this technique, including the UK’s Civil Service.
      Championing diversity and inclusion is not just about CV blind initiatives. It’s a complex and multifaceted agenda.
      Keeping an eye out for opportunities to learn more about diverse talent pools should be a priority. At Totum Partners, we host a series of successful diversity and inclusion webinars, such as: ‘How to create the most diverse firm in Britain’.
      Inclusive interviewing
      Once a candidate is at an interview, the best way to minimize bias is to combine a number of efforts, there is no magic bullet approach.
      Standardizing the interview questions in a structured manner will allow the employer to focus on the candidate’s skills that will determine their ability to perform the job. Unstructured interviews are difficult to compare, making it more likely that personal factors will infiltrate the hiring decision.
      Sometimes called a “mental shortcut”, affinity bias is common. This means we gravitate towards people who we feel are similar to ourselves. Training modules and workshops are a good way to generate self-awareness of your own biases.
      The importance of succession planning
      Employees should be able to see diversity all the way up an organization. Last month it was reported that 2 in 5 Black employees have left their job because of a lack of diversity.
      Initiatives that only focus on entry-level recruitment leave BME employees without anyone to look up to. Since 2018, among the Fortune 500 boards, of the 974 seats filled by new directors, 80% were by White directors, this is an example of bad succession planning.
      Organizations should consider lateral workplace diversity when looking at how to progress talent internally. Firms that ignore this form of conscious inclusion, will soon be left behind, especially considering the escalating numbers of employees quitting their jobs in the UK in recent months.
      Accountability
      Having awareness of the benefits that diversity brings to the workplace is important, but actions speak louder than words.
      As a recruitment firm, Totum is committed to questioning candidate lists that show a lack of diversity. Feedback on a BME candidate that reads “something was not quite right” needs to be followed up for factual feedback. Too often this behavior goes unquestioned.
      This is embedded into the Race Fairness Commitment that Totum is a part of. The Commitment pledges all members to engage in activities to ensure equal access to opportunities for all candidates.
      Calls for diversity and inclusion will grow louder in 2022. Deloitte’s 2018 Millennial Survey demonstrated that diversity is integral to workplace loyalty, with candidates saying they are more likely to stay with an employer for over 5 years if there is diversity in the workplace.
      Employers must be aware of how to entrench diversity and inclusion into their recruitment policies, or both their business and colleagues will suffer. CV blind assessments, inclusive interviewing, and succession planning should be a staple in any recruitment process in 2022 if businesses want to take this agenda seriously.
      By Deborah Gray, Director at Totum Partners.
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      8 Top Recruiting Benchmark Goals for Enterprises in 2022

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      What You’ll Learn: Benchmarking metrics for efficiency, equity and transparency How top employers are winning tech talent and how you can emulate them Overall trends in what employees want from an employer brand In this ebook: While the US continues to see record highs in “quits” among what’s known as “The Great Resignation,” companies are […] More

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      The 6 Core Values to Attract Applicants

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      It’s no secret that UK firms across multiple sectors are struggling to find the right candidates. There are many reasons for this, including long-term skills shortages, but something that firms can do to stand out from their hiring competition is understand what motivates candidates and make sure their recruitment messages communicate what candidates want to know. What was important to employees previously is less so to many now. Our recent (November 2021) Monster Survey found that support and care for employees is the number one criterion for choosing and remaining with an employer in the UK, and we believe that the pandemic is at least partly responsible for this focus.
      Our study shows a positive and caring working environment is more important to candidates than higher pay to UK jobseekers. Quality applicants are discerning, assessing each company according to six core values. Businesses that can show they care and provide a stimulating environment have a competitive advantage in the battle for top talent. Those who fail to act, or communicate effectively, are at risk.
      The pandemic has changed priorities and fundamentally altered our relationship to work, according to the Monster survey. A healthy pay packet may have been the priority in the past, but today, organizational values are now most important to employees of any age. An incredible 60% of employees want to know what a business stands for before applying for a role.
      The accelerating economic recovery has intensified recruitment urgency, and employers must act. Our research suggests that what you say to potential candidates, how you say it, and when will significantly impact your success at attracting and retaining talent.
      In the post-pandemic world, a larger pay packet isn’t enough. Companies must learn to communicate effectively and authentically, creating a positive employer brand for their business that employees can believe in.
      Six core values to attract applicants
      Our study ranked the six workplace values that candidates use to judge current and future employers. These are the questions applicants want answers to before they take the first step.
      As an employer, ask yourself, are you doing enough?

      Care. Is it clear you care for your employees as well as your customers? Do your benefits and workplace culture show that you support your workforce and go above and beyond to make sure you have a healthy and vibrant workplace?
      Interest. Do you offer a stimulating, interesting work environment matched with innovative employment policies and procedures? How does what you do add value to society?
      Social. Does your employment atmosphere promote teamwork and camaraderie? Do people collaborate on cross-departmental projects? Does the company host social events and family days?
      Economic. Economic values are more than just salary. Is your business financially secure? Is your pay competitive? Do your benefits offer value?
      Development. Do you invest in upskilling your employees, recognize their achievements, and provide opportunities for career enhancement? Are there clear paths to promotion?
      Application. Can candidates use their skills and knowledge to contribute to the company beyond their job description? Are employees encouraged to bring ideas in an open forum? Is innovation rewarded?

      These values apply across generations, with care being the most important factor for Gen-Z, Millennials, and Gen-X. Boomers, approaching the end of their careers, are understandably motivated by money, but care comes a close second.
      Working environment, employee experience, and employer engagement are critical factors for workers of all generations in deciding whether to apply for a new job – or stay where they are.
      Be vocal about values
      In a market with over a million open UK vacancies candidates have a wider choice of roles than ever before, it’s too late for employers to leave discussion of essential issues until selection starts. In today’s economy, candidates are in the driving seat.
      Applicants want to know the attitude of potential employers to these criteria before they will even consider working for them, but employers are failing. Many aren’t living up to the values and practices employees want to see and are unable (or unwilling) to communicate what they are doing authentically and effectively.
      Our study has demonstrated that the problem isn’t necessarily with the business but the employer brand.
      Your company’s actions must embody your values, and your employer brand must express them. Monster research has found that 69% of job candidates say they would not take a job with a company with a bad reputation – even if they were unemployed.
      Employers must positively promote their culture and values. Communicating with them must become a core part of the recruitment process and a strategic priority. Why? Because job seekers are consumers. Faced with several businesses saying the same thing, they’ll seek our brands with shared values.
      The survey results establish that authenticity is key. A strong employer brand needs to be more than virtue signaling. In a world where businesses and brands are increasingly keen to take an active social stance, just 42% of staff felt employers should share a public viewpoint on an issue, with 58% preferring a neutral approach. Polarising topics such as Brexit have caused significant societal friction, and it’s perhaps understandable that employees prefer businesses to remain silent.
      Your employer brand can humanize your company. Stripping out the corporate messages and communicating your core values will make the difference.
      Putting it into practice
      Monsters Chief Human Resources office, Claire Barnes summarizes the key issues, what employers can do, and what steps Monster has taken.
      “The Pandemic has, of course, been hugely stressful with much uncertainty for many people. People have had very different work experiences. From frontline workers who worked the whole way through to those furloughed for months at a time. Many being able to work from home and, of course, those who lost jobs due to redundancies or businesses closing. It’s no surprise that people’s experience, how work made them feel, is shaping their attitudes. It is a valid question for candidates to ask of a company “how did you support your employees during the pandemic?”
      One of the vital lessons we must learn from the pandemic is that we can’t assume we know our employees’ feelings. Instead, we must recognize a gap between what we, as leaders, believe and what we know.
      We’ve faced the same challenges in engaging existing employees and attracting the best talent at Monster. So we’re putting wellbeing at the center of our human resources strategy and approach. In practical terms, we’re offering employees the freedom and flexibility to work how they want. We’ve changed our benefits and policies to support the shift and focused on the importance of self-care for everyone.
      We’re a business and brand that lives its values, but we’re always searching for ways to improve what we do and how we do it. In the battle for the best talent, we’ve reviewed, refreshed, and refined our brand to appeal to jobseekers – and we recommend other companies should consider doing the same.
      By Rod McMillan, Marketing Manager, Monster UK
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      5 Recruiting Trends to Watch in 2022

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      There’s no denying that 2021 was a wild ride for HR and talent acquisition teams, making it tough to predict recruiting trends for 2022.  Around the world, millions of employees took part in the Great Resignation—quitting their jobs at record-setting rates and leaving companies rushing to fill open roles.  In the months that followed, HR […] More

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      5 HR Trends to Watch in 2022

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      There’s no denying that 2021 was a wild ride for HR teams, making it tough to predict HR trends for 2022.  Around the world, millions of employees took part in the Great Resignation—quitting their jobs at record-setting rates and leaving companies rushing to fill open roles.  In the months that followed, HR professionals faced a […] More

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      Hiring Top Candidates with Today’s Tight Talent Supply

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      With a resurgent job market, demand for talent in specialized roles has surfaced gritty competition between employers seeking to quickly fill positions. Recruiters must harness the same creativity they utilized over the last year to adapt their hiring processes and candidate experience or risk losing out on top talent.
      Emerging from a global pandemic, candidates now have greater expectations from recruiters and organizations. According to Jobvite’s 2021 Recruiter Nation survey, 47% of recruiters cited the lack of skilled/qualified candidates as the biggest concern in hiring quality talent.
      By catering to candidates’ needs and offering an optimized apply process, recruiters can gain an edge in today’s candidate market. Jobvite’s latest e-book, “How to Hire Top Talent Quickly,” dives into how recruiting teams can hire top candidates by shifting their recruitment and application processes to compete for a tight talent supply. Below are ways recruiters can apply these insights to better attract quality talent.
      Begin with your employer brand
      Recruiting for highly skilled roles that require extensive training and specialized degrees means standing apart from the competition. Employers can entice top candidates to complete their applications with a unique employer identity that emerges from the cluster of competitor listings.
      48% of recruiters consider a company’s career site a top tool when it comes to growing employer branding. With greater expectations from candidates regarding recruitment processes and company culture, communicating an up-to-date employer brand will streamline attracting high-quality talent. Companies must ensure every channel – from career sites to social media – conveys a consistent, genuine message about their identity as an employer and company. Organizations with a thoughtfully designed brand spend less on recruiting because they do not have to work as hard to sign top candidates.
      Building and maintaining an employer brand is no small task, but it can provide significant long-term benefits. A company’s career site is a great place to start when cultivating an employer brand. Job postings give candidates an inside look into role requirements and create an opportunity for employers to connect with quality job seekers by highlighting their culture and values.
      Elevate the candidate experience
      Attracting specialized candidates requires engaging candidate experience. According to the 2021 Job Seeker Nation Report, the most essential factors to a positive candidate experience are great communication from the employer (54%), ease of scheduling (47%), easy application process (45%), and a quick hiring process (30%).
      Delivering the right experience can often involve taxing coordination of various aspects of the application process. And, leveraging automation can play a crucial role in a talent team gaining a competitive advantage. For example, AI-powered sourcing tools can automatically tap into resume databases and job boards to build a broader, more diverse pool of talent, identifying the relevant skills and experience needed to excel at any job requisition. Utilizing tools like text-to-apply, self-scheduling portals, and chatbots can further help create a streamlined, personal experience for every candidate without the need for tedious manual processes.
      Glassdoor recently found that 58% of candidates look for jobs on their phones, and 35% would prefer to apply for jobs from their phones. Mobile devices serve as an excellent contact point to meet top talent. Ensuring the career site is compatible with mobile browsers will help recruiters reach candidates on the go and prevent candidates from dropping off from the mobile application process.
      Build your talent pipeline
      Recruiters must also build a quality talent pipeline to promptly fill these roles with qualified employees, staying ahead of their competition when a need arises. As businesses and corporations return to full operation, a talent pool presents a readily available candidate database to tap into without letting quality candidates slip through the cracks.
      To create a robust talent pipeline, recruiters should revisit their database of past applicants, sorting candidates that are a good fit by location, skillset, role, and level of engagement. Maintaining a regularly updated database allows recruiters to generate targeted campaign messages, keeping passive candidates engaged year-round. Utilizing intelligent messaging solutions, recruiters can nurture each audience segment via targeted texts, job notifications, and recruitment marketing content so they aren’t faced with a roadblock when in need of talent.
      To round up a talent pipeline, why not tap into the satisfied majority? 82% of workers are likely to click on a job opportunity posted by someone in their social network. Employee referrals offer speed and quality with hiring skilled candidates – and they’re incredibly cost-effective. Incentives including leaderboards and other automated gamification elements can keep referral programs top-of-mind with employees.
      Highlight key job details
      Remote and hybrid work are here to stay. In the past year, 54% of recruiters have seen candidates turn down an interview or job offer due to a lack of flexibility and remort work options in the workplace.
      Another way to highlight key job details is flagging roles as “urgent” on job titles and descriptions. This helps listings stand out, allowing job seekers to filter for urgent hires. These roles can attract skilled candidates seeking a fast interviewing and onboarding process, quickly filling vacancies for specialized positions.
      As organizations scramble to fill openings in the wake of a recovering job market, competition, especially for roles requiring specialized skills and certifications, can lead to a strenuous recruitment process. Implementing a comprehensive employer brand, utilizing new technologies, and strategies that cater to job seekers’ expectations and needs can help recruiters hire top-of-the-line talent.
      By: M.T. Ray, Customer Success Manager at Jobvite.
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      Top 2022 Recruiting Strategies for Fast, Effective Hiring

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      In December 2021, total payroll employment rose by 199,000 nationwide, and the unemployment rate fell to 3.9%. But despite the solid rehiring in the last few months, the labor force participation rate remains short of pre-pandemic levels.
      A low participation rate – coupled with a labor shortage that is giving workers more leverage than they have experienced in years – is continuing to challenge employers in attracting and retaining key talent.
      While positive for workers, the competition for talent is expected to last well in 2022. And though hard to predict what the future will hold in this candidate-driven market, it is clear that hiring will not get easier in the coming year. To overcome this, recruiting teams should turn to various tools including talent acquisition (TA) planning “workbooks,” which are catalogs of tools designed to help recruiters approach strategic recruitment in the new year with a reimagined gameplan.
      Create a high-level strategy
      The first step in improving recruiting strategies this year is creating a strategic and detailed plan to help achieve 2022 hiring goals, including anticipating the number of new hires over the next 12 months. Recruiting teams should work with their executive leadership team to understand what the company’s strategic plans are for the new year, and in turn, what roles they will need to hire.
      This is also a key time to examine if a team should:

      Conduct employee engagement surveys, which can help anticipate satisfaction, engagement, and turnover.
      Study historical trends, as some employee turnover and hiring needs can be cyclical. For example, many employees make the decision to leave their current jobs in January.
      Estimate the impact of the “Great Resignation” on your employee base and anticipate increased employee turnover as well as expectations such as increased wages, better working conditions, remote work options, flexible workplaces (especially for working parents), and improving diversity, equity, & inclusion (DE&I) efforts.
      Similarly, get a firm understanding of DE&I goals for 2022, as well as any plans for attracting, hiring, and retaining talent from all walks of life.
      Consider any internal mobility or promotions anticipated that will lead to the need for new hires. Additionally, determine the anticipated number of new employees needed by role, location, and business unit.

      This strategy should help establish goals that are specific, measurable, achievable, relevant, and time-based. Recruiting teams should set a realistic number of goals that a given team could achieve depending on team size, maturity of the TA function, and the company’s strategic plans. A great way to think about goals is to put the team into the future: “By Dec. 31, 2022, the team will have hired 10,000 new employees, increased the percentage of underrepresented employees by 10%, and reduced time-to-hire by 30%.”
      Build targeted audience plans
      Another strategy recruiters can employ in 2022 is identifying, prioritizing, and nurturing the audiences most important to the organization. Specifically, this includes:

      Key talent audiences: These audiences have the experience and skill set to fill high-volume jobs, geographically targeted jobs, or critical jobs like executive hiring.
      Strategic audiences: These demographic groups that businesses want to attract such as underrepresented candidates, veterans, and military hiring, along with university relations for students, interns, and recent graduates.
      Relationship audiences: These include candidates that the business already has a known relationship with, including employees, alumni, employee referrals, contingent workers, and past applicants, such as high-potential candidates.

      Most companies are already focused on developing great content, whether it be through clear job descriptions, cultural videos, or company blogs as means to attract and engage new job seekers. To ensure this content is seen by the right candidates, recruiters should incorporate targeted audience planning into the research and development steps that come right before the content is built. Before executing any recruitment marketing effort, TA professionals should gather a team made up of a representative from marketing, recruiting, customer success, sales, and employees who match the type of hires the company is looking to attract in order to ensure materials are seen through multiple perspectives within the organization.
      Overall, organizations need to become more adaptable to labor market conditions in the new year. In addition to the above, this can include automating recruiting processes and leveraging innovative technology such as intelligent messaging and chatbots, as well as outsourcing more jobs and making more internal hires.
      These strategies are just the beginning of ways teams can ramp up hiring efforts in 2022. Because of the constant change in the TA landscape over the last year, it can be difficult to know where to begin when preparing for the new year in recruiting. But with the worksheets as a tool, recruiting teams can take stock of current programs and make data-driven decisions to get better results from future processes, ensuring a positive return on their hiring budget for the new year.
      By: Kerry Gilliam, Vice President of Marketing Strategy at Jobvite.
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      New Research Reveals Priorities for Recruiters Amid the “Great Resignation”

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      Recruiters are confronting a dramatic shift from one year prior when the world was facing job losses, layoffs, and staffing reductions. Today, the country is seeing a return to early 2020 employment numbers, with the economic recovery allowing many companies to increase staffing levels rapidly.
      According to Jobvite’s 2021 Recruiter Nation Report, 39% of recruiters said their organizations are increasing staffing levels and hiring rapidly – an increase of 13% since 2020. However, priorities and expectations in the workplace have shifted. Companies are experiencing a new kind of worker revolution where candidates and employees feel empowered to choose a job where they feel supported and valued. As workers’ confidence continues its upward trajectory, recruiters face new challenges to win over top talent.
      Companies are Struggling to Find Talent
      While there are millions of jobs available, recruiters are finding it incredibly hard to place job seekers. Jobvite’s new report found that 59% of recruiters say their organizations have experienced increased turnover since the onset of the pandemic. The lack of qualified/skilled candidates is also the number one challenge that recruiters face right now. As a result, organizations are under enormous pressure to rethink hiring processes and adapt to labor market trends.
      What Workers Want
      In the past year, 54% of recruiters have seen candidates turn down an interview or job offer due to a lack of flexibility and remote work options in the workplace.
      2020 showed many companies that employees can be productive while working remotely and do not need to stick to a rigid schedule, which is being brought into the job search. Fifty-seven percent of recruiters believe the lack of flexible or work-from-home policies makes it harder to attract potential candidates. In contrast, 60% believe organizations will lose employees if they do not transition to a hybrid, fully remote, or remote-first culture.
      Workers also want to be part of a welcoming work environment where they feel like they belong, and this year’s report reaffirms that companies must prioritize Diversity & Inclusion (D&I) initiatives to succeed. Nearly half of recruiters say that job seekers are inquiring about D&I initiatives more than they did in the previous year – up 16 percentage points from 2020.
      And while most organizations are putting more emphasis on building a diverse workforce than the previous year, 20% of organizations still have no D&I goals. This could lead to challenges for attracting talent, as 44% of recruiters surveyed said candidates have turned down an interview or job offer due to a lack of diversity.
      How to Adapt
      The best hiring teams have adapted to this new labor market by adopting an agile recruiting strategy. Agility in recruiting allows teams to remain flexible and adjust as the market changes. Seventy-eight percent of recruiters reported that their priorities shifted over the last year – and agility helps teams quickly adjust.
      But agility is not just about being flexible and shifting priorities. It’s about executing a well-rounded recruiting strategy. According to the Recruiter Nation report, here are some ways that organizations are reimagining recruiting processes to hire top talent more effectively:

      40% said recruiting budgets have increased, while an impressive 64% of recruiters reported that they expect budgets to increase over the next 6-12 months.
      35% of recruiters are outsourcing more jobs to freelancers, while 54% of organizations plan to outsource even more jobs moving forward.
      40% are making more internal hires to meet hiring needs better, and nearly half are seeing higher participation in employee referral programs in 2021.
      Previous job experience and cultural fit have diminished in importance, proving that more recruiters are taking chances on different types of candidates to adapt to the labor shortage.
      54% plan to increase their use of texting in recruiting processes in the next year, and half also plan to incorporate more chatbots in the recruiting process.

      Social media and employer branding are more vital in an organization’s recruitment marketing efforts, as TA teams see success in sourcing and engaging candidates on social media. According to the report, today’s recruiters use social sites to post job openings (66%), reach passive talent (47%), build an employer brand (57%), and learn about candidates (30%).
      Finally, companies are paying workers more, with three out of four recruiters reporting an increase in candidates and current employees negotiating higher wages – 20% higher than the previous year.
      In Conclusion
      Companies are competing for top talent – and those that do not adapt to this ever-evolving workforce will continue to have trouble attracting the right candidates. The pressure is on for organizations to respond to these challenges by being agile and strategic while also embracing initiatives that align with candidates’ values and priorities.
      By: Jaylan Fisher, Talent Business Partner at Jobvite.
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