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    Business Development Leader – IBM Alliance | Ernst & Young

    Employment:

    Full Time

    Business Development Leader – IBM Alliance – MENARank: Assistant Director / Associate Director In a business where are our people are our products and assets, inspiring excellence in how we engage with our clients is something that we are passionate about. The opportunity As part of the ambitious growth plans within the region, we are looking for a seasoned professional to join our Business Development as a Business Development Leader for our IBM Alliance and Implementation Practice in MENA. The key focus of the role will be to lead the Go to Market activities and enable achievement of objectives around account satisfaction, sales/pipeline and margin. You will work in conjunction with the Regional Managing Partner, Market Segment Service Line leaders, Service Line Global Account Partners and the Regional Business Development Leader to deliver on the growth goals. The Area Alliances BD Leader is responsible for driving activity (pursuit of new business, maintain existing business and developing relationships at key buying influences for our alliance partners. They will be in the market identifying opportunities directly with clients and driving relationships with relevant “C suite” clients to grow the joint alliance/EY. This role will need to work closely with the Services BD team, as there will be a large degree of opportunity, pipeline and solution overlap. The role will focus on Alliance BD strategy and deployment and will manage the strategic relationship with our Alliance partners together with the Area Alliance Leader. This role will leverage available resources throughout EY to bring the firm’s best thinking and resources to improve win rates and ultimately win in the market. This role will have responsibility for leading the Alliance BD activity and will have personal sales goal, pipeline and revenue targets. Expected percentage of time spent per BD activity: Strategy 10%/Management 10%/Client facing 80%. Your key responsibilities As the MENA IBM Business Development Leader, you will provide strategic market input and advice to achieve growth goals as a member of the Region SL Leadership team as well as, develop and deploy strategic solutions and key market initiatives. You will drive these solutions and initiatives in the market to targeted accounts through our sales channels – Global accounts, Market Segments and Business Development. Expected percentage of time spent per BD activity: Strategy 20%/Management 10%/Client facing 70%. You will also lead the most strategic pursuits in the region, upholding exceptional Client Services practices, collaborate with other BD team members, BD lead or Client Services Partner (CSP) on strategic accounts to maximize cross Service Line opportunities. You will be responsible for driving revenue, sales and relationships on multiple Core accounts by being connected to your client’s business agenda and leveraging the global EY network to connect our clients to the right people. As the Business Development leader, you will add value for our clients by being insightful through proactively sharing relevant metrics, trends and strategies to address and reach client needs. In addition, you will be responsible for providing direct/indirect coaching and guidance to other EY professionals on account/service line/market segments and inspire others through action in the marketplace. Skills and attributes for success 1. Service Line growth strategy and deployment: In conjunction with the Regional Service Line Managing Partner, instill a sales/high-performing culture, develop the service line sales plan and execute the go-to-market plan to achieve growth goals. Driving overall and individual sales goals across the service lines, Global accounts and market segments. Develop and deploy the strategy of building the service line pipeline through strategic solutions and key initiatives. Develop and deploy the pursuit coverage strategy to win key opportunities. Facilitate Deal Review process across large pursuits. Teaming with other BD professionals to identify opportunities for cross-service line solutions that will drive growth. 2. Service Line strategic solutions and key initiatives: Driving strategic solutions and key initiatives directly in the market at accounts and through the other sales channels. Participate in the development of strategic campaigns and tailoring them to the region/market in alignment with service line and cross service line priorities. Educating and communicating opportunity triggers to internal stakeholders through regular account planning performance discussions. 3. Assigned Account(s): Responsible for account/s and implement account management excellence using the account management framework. Responsible for developing and enhancing exceptional client service and relationships across the account. Responsible for account revenue targets. 4. Pursuits: Serve as the client facing BD lead on strategic pursuits. Driving pursuits, Service line integration and pull-through on top-end opportunities. Challenging account teams on pricing/negotiations strategy to ensure fees are established at appropriate margin levels. Developing strong commercial messaging and EY differentiators per top-end opportunities. Lead client oral presentation delivery – including developing orals strategy, team coaching and preparations. Support pipeline development and pursuit excellence within the service line by identifying opportunities and assisting with assigning appropriate resources to support it and executing a successful strategy to win. Performs client win/loss debriefs on key pursuits. 5. Operational Excellence: Leverage other specialty BD resources as appropriate on key accounts and pursuits (e.g., Deal Activation, etc.). Monitor/analyze pipeline and trends to maximize growth. Participate in revenue planning process. Allocated to at least one client account and assigned with corresponding revenue and pipeline targets.

    To qualify you must have – Graduate or higher degree in business or related field – 10 + years of business development experience in new business penetration and existing account management, within the professional services and solutions arena – A proven record of selling complex technology services and solutions at the “C” level of Fortune 500 companies – Unparalleled communication style as well as demonstrable negotiation and influencing skills – Experience in delivering business development support in complex, multi-country environments – Experienced in working within a matrix organization – balancing the needs of the client against firm initiatives and goals. – Experience of working with formal tendering processes and procedures, and ability to create proposals of exceptional standards – mastery of key elements of the pursuit process – Exposure to senior leaders, both internal and external, displaying examples of needs assessment and a focus on mutually beneficial solutions – Proven ability to influence multiple key stakeholders in multiple countries to achieve objectives – Team player able to work effectively across virtual teams to solve client and partner issues, leverage best practice and deliver results Ideally, you will also have – Expert ability to team with and influence partners and senior leaders to formulate the best strategy to serve the client – In-depth understanding of EY’s service offerings, sales/pursuit methodologies, tools and enablers – Deep knowledge of ongoing market trends, issues and competitive intelligence that create opportunities for Business development – Strong external market presence underpinned by social media activity, external event speaking etc. What we look for We are looking for people who can combine, great listening skills, collaboration, influencing and commercial acumen and display great passion for their work. It is important to be able to thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality. You must be able to work within a matrixed organization-balancing the needs of the client against firm initiatives and goals. You will need to identify appropriate product/service offerings to meet the client’s needs and determine how best to position the offering with the client. You must be able to manage multiple priorities simultaneously, make complex decisions such as prioritize relationships to develop, negotiate with clients (external and internal) and overcome obstacles autonomously. What working for EY offers We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, we have a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer: – Support, coaching and feedback from some of the most recognized and engaging leaders in the profession – Opportunities to hone your strengths, develop new skills and progress your career both within MENA and globally – The freedom and flexibility to handle your role in a way that’s right for you About EY As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    Business Setup Sales Adviser | Creative Zone

    Employment:

    Full Time

    The UAE’s award-winning Business Setup Consultancy, Creative Zone has now extended its advisory solutions to KSA by providing an end-to-end solution, right from setting up a business to help growing and sustaining them within the region.Due to this exciting growth we are looking for dynamic sales professionals from the industry to join us and make a real impact driving new business in KSA. Your responsibilities will include:- Structuring high impact solutions for clients in business setup and company formation- Facilitating and participating in meetings with key client stakeholders to develop an understanding of their business- Generating awareness of the product and services offered related to business setup- Ensuring the client receives the necessary assistance to carry out their desired business- Presenting recommendations to clients regarding the business opportunities and advantages of starting business in KSA.- Providing excellent service and support to clients to keep them regularly updated- Completing all administration duties associated with the role as required- Updating internal CRM process and systems- Communicating regularly with Operations and Client Relations departments- Preparing and presenting monthly sales reports and participating in meetings as required- Developing cultural awareness activities to improve opportunities in the market- Contributing to the development of marketing materials and sales promotions- Attending networking events to promote our services- Participating in team meetings, working in partnership with colleagues

    To join our team you will have:- Bachelors Degree qualified in a relevant discipline- KSA National Citizenship.- Experience in business setup / company formation is preferred.- Proven sales experience in a target driven, KPI focused environment- Strong networking skills, able to demonstrate your business development capability- Passion for achieving results and exceeding targets- Initiative and commitment, able to manage clients independently- Exceptional communication skills in Arabic and English, other languages are also desirable but not essential- Currently based in KSA.

    Welcome to CREATIVE ZONE!

    We are a team of company registration professionals who are passionate about bringing the dreams of aspiring entrepreneurs and SME’s to life.

    We believe in providing you not only with your company’s documentation, but also equipping you with the necessary tools to promote, develop and grow your business.

    We are a business setup company with a difference – our work doesn’t end with the issuance of your trade license & residency visa – it starts there! More

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    Business Development & Market Activation Manager – Assurance Services | Ernst & Young

    Employment:

    Full Time

    MENA Business Development & Market Activation Manager – Assurance Services Rank: Assistant Director Open to All MENA locations in MENA but for UAE and Bahrain they must be nationals only. In our business, we are passionate about our people who are inspiring excellence in how we engage with our clients and applying solutions to build a better working world. The opportunity The Service Line Market Activation Manager is primarily responsible for strategic and tactical deployment support for go-to-market initiatives within a market segment (Industry sector or geography) and/or service line. They work closely with MS / SL leadership to determine the activities and actions needed to implement business development programs that grow pipeline and revenue and drive growth. This individual also plays a key role in idea generation, project management, execution and measurement of go-to-market programs and initiatives. Key responsibilities Implementation – Participate with leadership in the strategic planning process for the market segment (industry sector or geography) or service line, including the identification of appropriate go-to-market activities for focus required to achieve market leadership plan – Implement market analysis and account segmentation/ prioritization for market segment (industry sector or geography) or service line. – Active in development of execution plan for go-to-market activities. Works closely with team members to identify business needs, determine target audience / accounts, co-develop actions and timelines, and align resources. – Serve as project manager for the implementation of firm wide business development programs within the market segment (industry sector or geography) /service line, including sales campaigns, growth platforms and other prioritized initiatives that support opportunity development and account management. Track results of go-to-market initiatives and provide frequent status communications. – Team with Business Development functional specialists, Brand, Marketing and Communications, and other resources as needed to support market segment (industry sector or geography), service line, and account team needs. – Leverage the global EY network to connect our clients to the right insights and thought leadership. – Involved in key external events, including Client Experience activities (win/loss debriefs, relationship touch points, etc.), Entrepreneur of the Year (EOY), networking events, etc. for the Region. Executing the Account Management Framework (AMF) – Deliver strategies to enable robust account planning/account team meetings serving as a coach. – Participate in account management sessions with account teams. – Assist in driving the sales cadence process for the market segment (industry sector or geography) or service line, including initiating/supporting activities to enhance pipeline integrity. – Understand and interpret Market Segment (industry sector or geography) or service line reporting and analysis leveraging firm tools and data provided by the Markets Finance team reporting function. Review and distribute (if applicable) timely financial performance and pipeline analysis information, including communication of key trends, opportunities and action plans specific to the target audience Strategic Pursuits and Opportunity Management – Help coach account teams on pursuit opportunities or provide additional pursuit support in market segment (industry sector or geography) /service line where there is no assigned business development executive. – Provide strategic pursuit support for assigned Market Segment or service line. Analytical/Decision Making Responsibilities- Use independent judgement in identifying the appropriate go-to-market activities for focus required to achieve market leadership plan – Make recommendations based on professional standard and acquired experience to leadership in the strategic planning process for the market segment (industry sector or geography) or service line – Results-oriented, takes decisions for execution of market analysis and account prioritization for market segment (industry sector or geography) or service line while resolving issues that arise with the help of leadership. – Leverage professional experience in identifying business needs, determine target audience/ accounts, co-develop actions and timelines, and align resources. Supervision Responsibilities – Strong influencing skills are required to work with other members of the business development service line or market segment/industry sector team to drive results. Also required to collaborate effectively and efficiently with other functional groups within EY. Skills and attributes for success – In-depth knowledge of firm’s account management framework and strategic relationships/opportunity tools and processes – Knowledge/expertise in the firm’s solutions and service offerings – Team player, willing to get involved in all aspects of projects – Strong executive presence – Strong analytical and quantitative skills – Strategic and creative mindset – Knowledgeable of market and industry dynamics – Excellent oral and written communication skills – Ability to adapt quickly in an ever-changing environment – Demonstrated ability to coordinate multiple complex projects simultaneously – Experience with coaching teams – There may be travel to the client and other EY offices. Depending on the global nature of client, overseas travel maybe required. – Receives general supervision and is competent to work independently and many times virtually within area

    To qualify you must have – A bachelor’s degree or equivalent experience – 7-10 years of Professional Services experience preferred but not essential – Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization – Strong business/commercial acumen and an understanding of major industry sector trends preferred – Proven ability to work and influence cross-functionally and geographically and with a broad range of internal and external stakeholders and departments – Experience in delivering client-focused solutions based on customer needs – Proven sound judgment and flexibility in balancing multiple project requirements, tight deadlines, and keeping people and projects moving on schedule, with high attention to detail Certification Requirements – Professional Project Management certification beneficial but not essential – Expected to remain current on relevant EY training and curriculum (e.g. Account Management Framework (AMF), Lead Badges, among others) – Successful completion of EY Global Business Development certification program within 1 year of hire (as deemed appropriate by the Client Management leader What we look for We are looking for people who can combine, great listening skills, collaboration, influencing and commercial acumen. Being able thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality and show passion for your work will set you up for success. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    Relationship Manager | Virtuzone

    Employment:

    Full Time

    Job Overview:Relationship Managers are responsible for assisting in all processes of the Relationship Management Department, mainly license renewal and working towards revenue target. This involves client interaction, proof reading, cross checking, training and communicating between various departments to ensure seamless document processing and excellent service provision. Targets, individual and/or department, must be met. Responsibilities:• Consult clients on license renewal, amendment, cancellation, visa applications and other transactions (Immigration Cards, NOCs, Salary Certificates etc.) and communicate time frames, fees, processes, regulations and encourage cross sales and up sales to maximise revenue per customer.• Interact with Salesforce, Virtuzone’s CRM system to ensure payments are received and update license & visa progress fields• Communicate with the Group Support Executives and branch offices for all progress, applications and issuance of documentation.• Check all applications for inconsistencies, typing errors, dates and handover to or work with Visa Specialists & GSEs• Respond to internal and external calls and emails within 24 working hours• Communicate with clients once the license/visa/other is issued regarding the collection of documents• Maintain excellent relationships with clients and all other relevant parties • Provide to and fill out templates for clients and give support with the online applications website• Liaise with the relevant teams for PRO / Driver / all other support• Maintain accurate Salesforce and account information, including updating client contact details, transaction progress and posting via chatter any updates / queries to relevant parties• Ensure from start to finish that the client has provided all requirements, payments & documents.• Ensure that your Pod/team members and colleagues have completed their tasks and monitor / follow up on your team’s transactions• Stay up to date on all Government and regulatory updates with regards to licensing, visas and any other relevant information• Strategically direct customers to supporting services & marketing campaigns – upsell, cross sell & propose new revenue streams• Study & learn marketing strategies & execute with a view to enhancing the customer experience• Attain & exceed objectives for current account revenue and up sell more opportunities from new services and products• Work with the relevant departments & teams to formulate solutions to respond to identified requirements/opportunities for the client & the company. • Research other free zones and jurisdictions to learn processes and be able to provide services to each of these clients/leads.

    Desired Skills & Experience:• Strong desire for self-improvement & growth• Excellent organisational skills• Critical thinking with the ability to identify issues & implement changes that will result in company savings in time, man power & finances• Experience with Salesforce is preferable• Microsoft Office skills • Highest standards of accuracy and precision • Excellent analytical skills and solution-driven approach• Proactive with foresight to avoid any potential delays/rejections/issues• Articulate with excellent verbal and written communication skills• Ability to work under pressure and to tight deadlines• Ability to think creatively, highly-driven, and self-motivated• Ability to work as part of a team as well as independently, taking the lead when required & appropriate• Flexible and capable of working in dynamic, fast-paced work environment• Excellent interpersonal skills necessary for managing a portfolio of clients• Innovative and creative• Hard-working, diligent and willing to work extra-office hours to meet personal and company targets

    Founded in 2009, Virtuzone’s mission is to remove the complexities of company setup in the UAE so that our clients can focus 100% on running their businesses. Whether you are a startup, a small business, or an individual simply requiring your own trade licence, with Virtuzone you won’t have to lose even a night’s sleep worrying about the red tape involved with the UAE free zone and mainland company setup process.

    That’s because we do all the heavy lifting for you. While the technical, administrative, and financial aspects of setting up a business in the UAE can seem challenging, with the right support the process is far more straightforward and affordable than you might think.

    Virtuzone provides just that type of support, and it’s what has led us to become the leading company setup specialists in Dubai and the UAE. More than 15,000 entrepreneurs have trusted us to set up their companies, and almost 90% of our clients renew their trade licence with us every year going forward. More

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    Business Setup Adviser ( Sales) | Creative Zone

    Employment:

    Full Time

    Creative Zone Group is growing and we have some fantastic opportunities for dynamic Sales Professionals to help drive new business in our fast-paced Revenue team.Your responsibilities will include:- Structuring high impact solutions for clients in business setup and company formation- Facilitating and participating in meetings with key client stakeholders to develop an understanding of their business- Generating awareness of the product and services offered related to business setup- Ensuring the client receives the necessary assistance to carry out their desired business- Presenting recommendations to clients regarding the business opportunities and advantages of starting business in different jurisdictions in UAE- Providing excellent service and support to clients to keep them regularly updated- Completing all administration duties associated with the role as required- Updating internal CRM process and systems- Communicating regularly with Operations and Client Relations departments- Preparing and presenting monthly sales reports and participating in meetings as required- Developing cultural awareness activities to improve opportunities in the market- Contributing to the development of marketing materials and sales promotions- Attending networking events to promote our services- Participating in team meetings, working in partnership with colleagues

    To join our team you will have:- Bachelors Degree qualified in a relevant discipline- Minimum 3 years Sales experience in a target driven, KPI focused environment- Experience in business setup / company formation in the UAE is desirable but not essential- Strong networking skills, able to demonstrate your business development capability- Passion for achieving results and exceeding targets- Initiative and commitment, able to manage clients independently- Exceptional communication skills in English, other languages are also desirable but not essential- Currently based in UAE.

    Welcome to CREATIVE ZONE!

    We are a team of company registration professionals who are passionate about bringing the dreams of aspiring entrepreneurs and SME’s to life.

    We believe in providing you not only with your company’s documentation, but also equipping you with the necessary tools to promote, develop and grow your business.

    We are a business setup company with a difference – our work doesn’t end with the issuance of your trade license & residency visa – it starts there! More

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    Business Development Director – Telecommunications | Ernst & Young

    Employment:

    Full Time

    At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all. Our Business Development function brings together business, sector and account knowledge along with EY competencies and solutions to meet unique client needs. The Business Development organization shapes and drives an integrated growth strategy across EY’s largest accounts, industry sectors, solutions and services, while demonstrating and achieving market leadership through a client centric culture. The Opportunity This is a senior sales role to lead our sales efforts across key MENA Telecoms accounts. A large focus of this role is client facing relationship development and B2B sales. You will be expected deliver exceptional client service by understanding our client’s issues and challenges, leveraging the firm’s capabilities to originate and drive new business opportunities to grow revenue, and deepen the customer relationship management. You’ll drive global account strategy, rigorous account planning and relationship development across the client(s) organization. Your key responsibilities You will be responsible for delivering sales within your assigned Telecoms accounts and challenged with achieving personal sales and pipeline targets. You’ll develop sales plans and act as a strategic advisor internally and externally. As much as 80% of your time will be externally focused, actively engaging with key Telecoms clients in the MENA region to drive our account management framework and actively build and enhance our client relationships within key Telecoms accounts. Additional, time will be spent on strategy and management initiatives. Skills and attributes for success Thriving in a matrixed organization is essential, balancing the needs of the client against business initiatives and goals. Your ability to develop and build relationships is vital as you collaborate with colleagues across the firm to drive a coordinated market effort. Possessing natural coaching skills, you’ll inspire others with your actions in the market. You’ll be a trusted advisor to the Global Client Service Partners (GCSPs) and account teams, acting in a consultative manner. You’ll be the catalyst that pulls stakeholders together to drive strategic initiatives and enable sales growth. To qualify for the role, you must have – An advanced degree or MBA – At least 10 years of relevant working experience in Business Development or Solution Sales in the Telecoms sector – An established professional network within the Telecoms industry executive presence and the ability to influence – Strong coaching and mentoring skills

    Skills and attributes for success Demonstrating market leadership: – Serving as a Business Development Director on core account(s) and/or being responsible for a defined account portfolio as the client facing BD Executive – Participating in key external events and meetings – client meetings, presentations and roundtable etc. – Building and leveraging personal external networks and relationships – Participating in and/or lead the core account(s) most strategic pursuits Market strategy and objective:- Working with the leadership team to develop a market execution plan – Aligning Service Line and account-based initiatives with Market Segment Leaders (MSLs) and Global 360 (G360) Global Client Service Partners (GCSPs) – Instill Exceptional Client Service (ECS) principles in Service Lines, Market Segments and accounts – Own and initiate select key relationships in the market – Overseeing deployment of thought leadership within core accounts and targets – Monitoring market segment trends, industry issues, and competitive intelligence. – Analyzing and reacting to business competition and developments to maintain agility and responsiveness to clients’ needs and requirements Management: – Deploying and monitoring Sales Management processes, policies and procedures in order to ensure the consistency, efficiency and quality of internal and external customer expectations – Ensuring continuous improvement in customer experiences through development and deployment of best practice processes – Driving operational excellence in the following areas:- Lead generation – uncovering clients’ requirements and hence EY opportunities – Pipeline – discipline and reporting – Financial – negotiation, pricing, margin – Sales and revenue forecasting – Account planning reviews with G360 and Core accounts – Win/Loss debrief reporting and recommendation – Service quality reporting and recommendations What we look for Our successful Client Executives deliver exceptional client service by proactively originating new business, sharing ideas and bringing innovation to your clients. Additionally, you’ll be digitally connected across your clients’ full ecosystem while collaborating to find or build the right solution tailored to the business needs while challenging their thinking with distinct points of view. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    Customer Account Executive | A Leading Group In The Middle East

    Employment:

    Full Time

    Customer Account Executive in the insurance industry• Dealing with existing policyholders by answering their daily requests• Meeting policyholders to renew insurance policies• Excellent communication, negotiating and networking skills with top management and decision makers• Ability to work cross-functionally across different business processes

    Key Requirements/Skills/Experience :• Languages : English, Arabic• Communication skills• Junior or fresh graduateIf you are interested in the position above and think you have the right profile please send your resume.

    A leading group in the Middle East. More

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    Global Account Manager | Ernst & Young

    Employment:

    Full Time

    In our business, we are passionate about our people who are inspiring excellence in how we engage with our clients and applying solutions to build a better working world. As an Account Manager, you will be given a group of our important core clients, to support our business in ensuring that we deliver only the best. The opportunity As part of the primary account team, reporting to the regions Business Development Leader and with close connection to some of EY’s senior leaders, your time will be focused on activities to enable achievement of objective around account satisfaction, administration, and management. Responsible for implementing global account activation strategy and planning in collaboration with account leadership in the region. The Account Manager will work with the Global Client Service Partner (GCSP), Business Development Leader (BDL) and Client Executive (CE) to drive global account activation; sales and program management; and account communications and administration. The Account Manager ensures that all locations and Service Lines (SL) of the firm are actively engaged around our largest, most complex global accounts and that we deliver Exceptional Client Service (ECS) in all internal and external encounters. Key responsibilities – Implement global Account Activation strategy, methodology and processes at Account level – Support account strategy working with account leadership and drive global execution of account plan – Support service line planning activity and account integration and prepare for and facilitate account meetings – Responsible for follow-up on account actions by tracking progress against deadlines and driving activity – Proactively liaise with account team members to drive account actions and initiative – Understand both the client’s business agenda and EY services to enable leveraging the global EY network to connect our clients to the right people – Manage and own the annual global revenue planning process – Own and Coordinate the Client Relationship Management (CRM) process – Manage the account pipeline process and drive discipline across global team – Coordinate the pursuit process for opportunities, working closely with key partners – Identify EY thought leadership and insights to be shared with the client – Serve as subject matter expert for all information related to the account – Manage Off-shore Account Coordinators- overseeing pipeline management, financial analysis, sales cycle support, client research, plan management, reporting, performance, and documentation management – Understand and define decision-making requirements to engage in designing and altering customized account report requirements – Monitor, analyze and highlight key operational performance with recommended action and resolution – Monitor the account new business development costs for local and global chargebacks – Provide admin support for account meetings scheduling and any other administrative tasks – Lead connectivity of Account Managers/Coordinators locally and around the globe sharing best practice across EY account network – Set and manage expectations with account stakeholders – Maintain a compliant status of all account threshold and processes to meet stakeholder requirements – Identify and drive the processing of account structural changes in the systems to maintain the account reporting integrity

    Skills and attributes for success – Strong knowledge of account management processes and tools – Excellent written, verbal, and presentation skills, including strong command of English and Arabic. – Strategic thinking and excellent Excel and data analytical skills – Strong attention to detail and sound organizational skills; ability to manage multiple priorities simultaneously – Proactive action items/follow-up, input/ideas, and account teaming – Strong leadership and collaboration with onshore and remote teams – Flexible and resilient to changing priorities To qualify you must have – A bachelor’s or post-graduate degree (emphasis in Marketing or Business preferred) or equivalent relevant experience – 8+years of account management or similar relevant experience, ideally gained within a global multinational company – Professional Services experience preferred but not essential – Must have excellent proficiency in English and Arabic writing, speaking, and presenting skills. – Demonstrate the ability to communicate, present and influence credibly and effectively at all levels of the organization – Proven sound judgment and flexibility in balancing multiple project requirements, tight deadlines, and keeping people and projects moving on schedule, with high attention to detail What we look for We are looking for people who can combine, great listening skills, collaboration, influencing and commercial acumen. Being able thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality and show passion for your work will set you up for success. What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More