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      Advanced Customer Support Engineer – Core Database | Oracle

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      Employment:

      Full Time

      Description A highly experienced Senior Oracle Applications DBA with deep technical expertise in installing, configuring, upgrading, migrating and managing large production builds of Oracle Applications and EBS Suite of Products. Ideally should have 6-10 years of hands-on experience as an Apps DBA managing production environments. Strong in Oracle Applications performance tuning and troubleshooting middleware stack components. Responsibilities • Works at customer site in the implementation, configuration, maintenance, troubleshooting and Upgrade of Oracle Applications R12, Oracle MW components (Web Logic, OID, etc..) • Works with support to resolve Customers SRs. • Conduct knowledge transfer sessions both within the Oracle team and to end users. • Work closely with the functional team and delivery leaders to provide engagements work estimates and drive excellence in functional work. • Ensures that new services are appropriately captured and put in ACS corporate repository • Proactively maintains knowledge of Oracle’s current and future products/solutions offerings for the specified Supply Chain area.

      Technical Qualifications • Highly experienced in the implementation, configuration, maintenance, troubleshooting and Upgrade of Oracle Applications R12. • Proven exposure of installation of Oracle Application R12.1 & R12.2 on Enterprise Linux production environments. • Experienced in installation and managing middleware components like Oracle WebLogic server, OID etc. • Good Conceptual knowledge of Oracle RDBMS internals, Backup & Recovery using RMAN, performance tuning, logical and physical design of database. • Experience working in an enterprise environment and supporting critical production databases and applications. • Experience in installing, configuring, upgrading and administering different versions of Oracle Database. • Strong experience working as an Oracle Applications DBA in 12.x versions. • Solid understanding of the product architecture and ability to analyze and solve issues across multiple layers of the stack. • Exposure to RAC and ASM Administration. • Must have the ability to upgrade and migrate databases from one platform to another using various tools like Oracle Data Pump, RMAN and TTS/XTTX and execute migrations using such tools. • Hands-on experience with Oracle Enterprise Manager. • Must be familiar with day-to-day operations such as monitoring, performance tuning and making recommendations after generating AWR and ADDR reports. • Troubleshooting memory related errors with Oracle 12c and Patching with RAC and Non RAC. • Provide support for Oracle database environments that include problem identification, reporting, tracking, analysis, and resolution. • Strong shell scripting knowledge. • Good knowledge of PL/SQL. • Experience in working with Oracle Applications & Databases running on Oracle Cloud platform. • Experience in migrating on premise databases to Oracle Cloud. Basic software networking skills. Other Qualifications: • Strong English written/verbal communications • Self-motivated individual who works well in a team environment. • Willingness to work in shifts & weekends as required. • Willingness to travel in the region (MEA) and work out of client locations. • Willingness to provide on-call support on a 24/7 basis when needed. • Experience in working as part of Global/ Matrixed/ Remote teams. • Self-driven, ability to work under minimal supervision. • Excellent Analytical skills. Experience: • 6 years+ of overall experience in relevant technical roles.

      Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

      Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

      More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

    • 88 Shares129 Views

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      UX/UI Designer – eCommerce | Chalhoub Group

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      Employment:

      Full Time

      Who we are Chalhoub is the leading luxury retailer in the Middle East. With more than 700 stores, 300 brands, and 60 years of experience in the region, we are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth, we are looking to develop a world class digital and e-commerce capability. Building on our strong data foundations, we are looking to create an agile and truly customer-centric organisation to deliver significant growth. We are looking for top talent to join us on this journey. As a UX/UI Designer in the eCommerce team, you will be working across the entire product lifecycle from concept to delivery, creating and validating wireframes, prototypes and pixel perfect UI to delight our customers. Collaborating with the UX Team, Product Managers, Business Analysts, Developers, Marketing and Business Stakeholders, your responsibilities will include: – Incrementally building the user experience at various stages of the design process with requirements, wireframes, flow diagrams, mockups, and/or high fidelity prototypes, validating deliverables with stakeholders regularly with a continuous feedback loop – Implementing user-centered best practices, design processes and systems – Being the voice and advocate of the customer, constantly up to date with the latest trends and design thinking – Using both quantitative and qualitative research methods to inform and validate your design decisions – Tracking user experience metrics, reporting on the success of UX enhancements, A-B testing, implementing data driven new improvements – You will be assigned a portfolio of products and manage this with support from a more senior member of the team

      What you’ll need to succeed – +3 years experience in UX/UI design. UX experience is a must, a candidate from a pure UI background will find this role challenging – Strong conceptual thinker with excellent communication skills – Passionate about understanding the users’ needs, motivations and behaviors and ability to translate them into actionable deliverables – Fluency in design tools (Adobe Suite, Sketch, Figma, Invision) – A portfolio of mobile commerce experiences is a plus What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

      The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

      By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

      With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

      By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

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      Senior Support Engineer – ACS – Core Database Expert | Oracle

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      Employment:

      Full Time

      Preferred Qualifications Advanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications. Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies. Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies. Core Activities And Responsibilities• Delivering high quality technical services to ACS customers. • Ensuring adherence to internal methodology, tools and quality standards. • Proactively foresee existing customer needs and activities to provide better support and remain engaged with customer focused activities • Work with other Oracle LOBs and Partners to ensure that knowledge is transferred both into and out of ACS, and act as technical Subject Matter Experts where required • Be focused on innovation and technology and understand how these can be used to benefit both customers and ACS • Manage and resolve Customer Requests according to product main strategy and model. • Respond and resolve customer issues within Key Performance Indicator targets. • Maintain an up-to-date and in-depth knowledge of new products. • Ensure the timely completion of planned proactive tasks and Customer Requests. • Owning and resolving problems and managing customer expectations throughout the life cycle in accordance with global standards. • Working towards, adopting and contributing to new processes and tools (ODC, diagnostic methodology, health checks, scripting tools, etc.

      Related Work Experience• The candidate should have MIN 5-8 years of experience in using and administrating Oracle database server with strong knowledge of UNIX, Linux and/or Windows. • Experience in RAC, DB Performance, or Backup/Recovery is a Must. Formal Education or Equivalent: • The candidates should have a degree in Computer science or similar. Oracle Certified Professional (OCP) is a must/ (OCM) is a plus in Oracle platform products including database, Cloud certified is preferred. Skills • Strong knowledge of UNIX, Linux and/or Windows.• Experience in RAC, DB Performance, DB patching/DB upgrades or Backup/Recovery is a must. • Experience in one or more of the following technical areas is a plus: • Oracle Security Products, Oracle Data Guard, Oracle Golden Gate, SQL Tuning, Corruption, Exadata , Super Cluster, ZFS, ZDLRA. • Having excellent written and spoken English is a must with strong Communication skills. • Candidate should have Customer focus, working globally, team working and results orientation skills. Others (Mandatory): Candidate should be: • Willing to travel for long tasks or high frequency. • Willing to work on 24×7 and flexible hours (Out of hours and weekends)

      Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

      Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

      More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

    • 75 Shares159 Views

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      Senior, Business Intelligence Architect | Oracle

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      Employment:

      Full Time

      Oracle Middle East is looking to recruit a Senior Business Intelligence Architect to join our energetic team which delivers high value to customers in the Lower Gulf region in their endeavors with on-premise and cloud technology solution offerings. The candidate should have the ability to translate customer business requirements into solutions that leverage Oracle’s data management offerings (Oracle DB, Oracle Golden Gate, Oracle Data Integrator, Oracle Analytics Server, Artificial Intelligence, Machine learning). The candidate should be able to mentor members of the partner’s technical community, and frequently delivers training and presentations to enrich Oracle technical community. The ideal candidate should have significant experience in data management offerings. The candidate should have the ability to: • Engage with all levels within both Oracle and the customers’ organizations • Co-draft sales strategies together with the account managers • Translate customer requirements into deliverable products and services • Provide technical support in all necessary sales activities • Define system architecture and develop cutting-edge solutions based on Oracle’s data management offerings. • Design and participate in technology pilot projects or proof of concept (POC) activities • Define values propositions, positioning and differentiation to competitors’ products • Support and develop existing customer and partner relationships and skills • Complete the technical requirement for request for information (RFI) and request for proposal (RFP) • Help drive sales opportunities to successful completion • Define and drive pre-sales initiatives in target accounts and territories • Represent Oracle in marketing events as required • Actively develop cloud platform expertise• Oracle sales consultants must be excellent communicators, able to develop and articulate complex technological issues in a straightforward way to both decision makers and technical personnel alike.

      Technical Skills • This role requires skills from a blend of traditional infrastructure technologies with focus on Oracle Database EE, Oracle Nosql, and Big data technologies, • To be suitable and successful in this job you should be widely regarded as a subject matter expert in your current role, and deep expertise in Business Intelligence (BI) tools, Data Warehouse (DW), Data Modelling concepts and SQL/PLSQL. • Basic Knowledge/awareness of Tableau/Power BI/ML Studio/Snowflake and Azure/GCP/AWS background is a plus Personal Attributes • Self-driven and result oriented • Strong presentation skills • Ability to build relationships with customers, earn trusted advisor status • Demonstrate excellent diplomacy, negotiation and collaboration abilities. • Customer focused • Effective communication (verbal & written)• Focus on relationships (internal & external) • Strong willingness to learn new things and share them with others • Team player • Confident and decisive • Be able to communicate at management level as well as at a technical expert level. Mandatory Requirements: • Have a BSc. or equivalent or higher degree in Electrical Engineering, Computer Engineering • Have at least 5 years of experience in Business Intelligence, Artificial Intelligence and Machine Learning technologies. (with at least 10 years of overall IT experience) • Excellent command of Arabic and English languages.

      Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

      Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

      More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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      Bilingual Public Relations Officer | Irwin & Dow

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      Employment:

      Full Time

      We are seeking an experienced and organised Public Relations Officer to facilitate all approvals concerning visas, licenses and legal documents within the Governmental organisations, on behalf of both the company and their clients. It is therefore essential that you are bilingual with full fluency in both Arabic and English. The main purpose of the PRO role is to fully support both the organisation and its clients with the smooth and efficient processing and liaison with all Governmental bodies including Ministries, Embassies, Airport and Police officials. You will be the key point of contact between the office and the external bodies and ensure that the team is also fully educated with regards to the process and any updates and changes in the regulations. Fully supporting the individual through their on boarding, changes of documents or governmental issue, you are expected to collate and prepare all relevant documentation, attend the authority’s appointments and guide them through until complete resolution. At a corporate level the Public Relations Officer will also be responsible for the renewal of trade and business licenses and will report directly into the Operations Manger.

      To be selected for interview we require a PRO with a minimum of 3-4 years of experience in an exceptionally busy environment. You will be an organised and well-presented individual who is confident when dealing with people at all levels of seniority. Fluency in both the English and Arabic language is essential to this role and a degree holder is also desirable.

      Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

      Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

      Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

      Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More

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      Junior Accounts | Kemipex

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      Employment:

      Full Time

      We are looking Passionate Junior Male Asian Accountant , who has 5 years working experience as Accounting to Work in our Prestigious Company in Dubai. Ensure integrity of accounting function by recording, verifying and consolidating cash transactions and maintain all the Bank & Cash functions on day to day basis, Make sure all invoices are timely booked & vendor reconciliations are performed.Job DescriptionCash flow- Preparing Cash and bank status daily – Checking all the Bank Balances and projecting the flow of cash and Credit, in order to meet the future payments required.Fund Transfers and Settlements- Preparing cheques, transfer letters for payments.Data entry and Filing- Booking all vendor invoices in MS. Dynamics and completing vendor reconciliation timely – Preparing all the required Bank correspondence letters.- Filing & maintaining all the bank payments vouchers, receipt voucher, Contra vouchers, Journal vouchers,- Posting all PDC vouchers and filing.- Accounting for VAT and must be familiar with all rules and regulations of UAE VAT lawBanking and LC Management- Analyzing the bank statements for all the receipts & timely payments.- Preparing a monthly statement of payment made through all the banks. – Maintaining daily Bank Balances and correspondence – Managing letters of credit- Update customer bank receipt and Bank payments- Reconciliation of banks- Update party advances and TT payments – Cheque collectionsPetty Cash- Petty Cash management – payment of petty cash, accounting of petty cash vouchers, filing of petty cash vouchers & reconciling petty cash.- Preparing & maintaining petty cash accounts for the driver, PRO & office boy.- Petty Cash Expenses- Petty Cash ReimbursementIntercompany Coordination- Sending Credit Confirmations for payments received from Customers.- Providing all the bank account related information to the Sales, Logistics & Accounts Dept.- Replying to e-mails on a daily basis. – Making the required arrangements for cheque collection from the customers and sending e-mails to the concerned persons.Reports- Preparing LC report – Preparing daily cash flow report- Preparing other expenses report- Assisting in yearly book closing.- And other reports as requested- Vendor SOA

      Skills and Abilities – Attention to detail- High level of accuracy – Analytical skills – Highly organized with strong time management- Complaint handling and stress management skills- Verbal, and listening communication skills- Must be very familiar with MS Dynamics and MS. Office – Good understanding of Inventory process and costing Personal Characteristic- Willingness to learn – Team Player- Methodical- Ability to learn quickly- Open to new challenges – Be patient with internal and external customers- Cares about work performance and standards- Adaptability and compatibility- Patience- Ability to deal with pressurePlease note: From time to time there that other job responsibilities may be provided as a project or may be included into the role. Also, due to the nature of the role additional hours will be expected due to the nature of the position and level of responsibility required to meet customer needs.

      Built over a rich legacy of over 50 years in the Chemical Industry, Kemipex is a leading developer and supplier of technologically-advanced and economically-improved chemical products and solutions. Based in the Middle East, we are involved in business operations across the globe. Apart from being key players in several chemical sectors like food, pharma, coatings and advanced construction raw materials, we are primarily a leading market figure in the Lubricant industry. Complying with various industrial specifications, our potent resources and strong technological database help us maximize the reliability, efficiency and lifespan of our customers finished products. More

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      Collections Team Manager – Medical Device Company | NonStop Consulting

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      Employment:

      Full Time

      Collections Team ManagerOne of Saudi Arabia’s top medical device companies are looking for an Collections Team Manager to join their team of dynamic professionals. Our client is a true leader in the Kingdom and Gulf Regions, with a region-wide portfolio that has already opened offices in the United Arab Emirates and works with reputable partners in Bahrain, Kuwait & Oman.The company therefore has the technical expertise and geographical reach to sell and install medical equipment and supplies to private and public hospitals and medical centres throughout the Gulf region, with your help!Our client offers uncapped personal and professional growth potential with state-of-the-art medical technologies in the Middle East. You can make a concrete contribution to global healthcare while representing countless prestigious companies, networking and building your own personal portfolio.Our client is looking for one collections team manager based in Jeddah and one based in Riyadh.Some Responsibilities include:• Provide support to the finance/collection/accounts receivable department• Supervise and oversee the plans and programs related to collection• Ensure prompt reimbursement policies and that all receivable amounts are collected from the debtors on time.• Evaluate the accounts periodically and record the amount of collection• Review all collection and credit reports and statements• Coordinate with hired government or private agencies or lawyers to resolve all issues relating to dues.• Identify current and potential problems in proper revenue management• Suggest remedial measures to solve all outstanding financial issues in consultation with the department employees and senior management.• Monitor the delivery of projects with perfection and timeliness.• Maintain good client relation and provide customer service in line with the issues and complaints raised by customers/clients.• Work in coordination with all departments to meet organizational goals• Supervise, oversee and evaluate the team’s work performance• Review and oversee the team’s performance• Manage and review account statements, receivables and payables, balance sheet, etc.• Prepare financial reports and statements and present it to the senior board of management.

      Requirements;• 3+ years of experience with knowledge of finance and accounting, and of the healthcare industry trends.• Ability to gather and use data effectively• Excellent organizational, management and problem solving skills• Detail oriented and timely delivery of projects• Strong communication and interpersonal skills• Ability to handle multiple projects and issues at a time• Knowledge of latest collection principles and procedures• Knowledge of computer applications like Microsoft suite, Excel.• Experience in healthcare, medical company receivables and/or medical device company.• Saudi National. Benefits:• Attractive bonus and commission structure.• Diverse job activities and excellent personal and professional growth opportunities.• Join a team with a great working atmosphere and who organise after work activities• Play an active role in developing skills of healthcare providers with the support of our suppliers.• Enrich your portfolio both personally and professionally.• Work with a company that genuinely care about your well-being and career development• Work for one of Saudi Arabia biggest players in the medical healthcare industry with great job security.We are proud members of the APSCo life sciences group who ensure we meet the highest quality standards within the recruitment industry. Our offices are located in the UK, Luxembourg, Switzerland, Romania, the US, and the Czech Republic and we hold labour leasing licences across Europe. Please visit our website for a full list of the niche markets we cover.

      NonStop Consulting is one of the fastest-growing recruitment and staffing firms currently supporting the pharmaceutical and medical device industries across the US with expert consultants providing contingency, search and selection, contractors or labor leasing services, and managed vendor services.

      As a company, we are renowned for professionalism, unrivaled industry knowledge and extensive candidate networks with the service our multinational, multilingual teams provide being underpinned by an in-house Quality Assurance team, something unique in our industry. More

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      Quality Assurance Manager | AccorHotels

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      Employment:

      Full Time

      Passionate about guest service and interaction? As a Quality Assurance Manager reporting to the General Manager, you will lead your team to create unforgettable Service experiences for our guests and resolve all guest concerns. What is in it for you: – Employee benefit card offering discounted rates in Accor worldwide – Learning programs through our Academies and the opportunity to earn qualifications while you work – Opportunity to develop your talent and grow within your property and across the world – Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: – Assist in leading, mentoring and training the Operations team on Guest Service Standards – Supervise and delegate duties; Ensure brand standards are maintained – Liaise with the operations team to ensure the highest standard of Guest standards

      Your experience and skills include: – Service focused personality is essential and a passion for everything Hospitality – Previous experience in a similar leadership role is an asset – Strong interpersonal and problem solving abilities and the ability to lead by exampleYour team and working environment: – Banyan Tree will operate and expand the Ashar luxury camp, embracing the region’s Arabian heritage to blend in seamlessly with the Ashar Valley’s striking natural scenery and stand in the heart of AlUla’s planned “living museum” experience. Situated near AlUla’s signature mirrored Maraya Concert Venue, the camp recently hosted guests of the annual Winter At Tantora cultural festival, elevating visitors’ experiences by connecting them with AlUla’s nature, art, and ancestry. This position is open to foreign nationals with valid passports to work in the Kingdom of Saudi Arabia.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

      A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

      We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

      From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More