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    Meet Hired’s Candidate Experience Team: Supporting Jobseekers Every Step of the Way

    A top resource for jobseekers looking for Tech & Sales roles  

    A positive candidate experience is an essential part of a successful hiring process, so we have a team dedicated to supporting jobseekers on the Hired platform. 

    Get to know the Candidate Experience Team

    The Candidate Experience (CX) Team currently consists of six members whose responsibilities include: 

    Profile polishing at the onboarding stageCareer coaching and providing resources for navigating the job searchInterview check-ins and interview requests (IVRs) helpGeneral support using the Hired platform

    While the CX team is available to Hired jobseekers at any stage, we typically assign a dedicated CX team member after a jobseeker accepts their first IVR to ensure smooth sailing during the interview process. 

    CX helps bridge the gap between candidates and employers to create a streamlined process. For instance, if a candidate has not heard back from a company, CX can work with the organization’s account manager to get them back in touch with the candidate. The team advocates for transparency on both ends and encourages jobseekers to maintain clear communication with potential employers too.

    If candidates receive an offer, CX checks in again to congratulate them of course, and see if they can provide further support. This could be advice for an offer negotiation or to act as a sounding board to weigh opportunities. From coaching to even some much-needed encouragement (the job search is tough!), CX is here for candidates. 

    Here to help every candidate have a great experience

    First, the Candidate Experience Team is a resource for you. They’re here to help and they work hard behind the scenes too, constantly collaborating with every team across Hired to find ways to improve the candidate experience and help you land your dream job. 

    Second, are you subscribed to The Hired Download email newsletter? They’re the folks sending it! Third, have you attended a How Hired Helps: Ask Me Anything Webinar to get your job search questions answered? They help make those events happen too! 

    Speaking of Hired resources for candidates, we asked team members to share their favorite items to support jobseekers. Here’s what they recommend: 

    “My experience with Hired was great! I landed a job interview offer almost immediately and at the end of the day managed to land a new job via Hired! I also had some great assistance in both the form of website popups as well as regular emails from the team. I would be happy to use Hired again if I need to change my job.”

    Mykola Y., Hired User

    5 of the CX Team’s top tips to find new tech & sales roles on Hired

    Respond to interview requests quickly! Even if you aren’t available to interview for several weeks, you can always accept the interview request and schedule the interview in advance. Being responsive shows you’re interested and proactive. Employers respond well to quick communication.Be courteous when interviewing. Likewise, send thank you notes after interviews and follow up if you haven’t heard back from a company. Displaying a genuine interest in the opportunity and putting your best foot forward in the interview process is as important as any other skill you bring to the table!Be transparent and keep your profile and resume up-to-date. Include all relevant experience and make sure the information on your resume aligns with your profile and LinkedIn – employers check for consistency.Make sure to polish your profile so employers have all the information they need – any extra information is always a bonus! Use the “Must-Have,” “Nice To Have,” & “Do not Want” sections of your profile. Employers also love it when they’re able to get a glimpse of your personality through your profile. It helps them understand if you like working in specific environments, like pair programming. It also helps them personalize their IVRs to you if something in your profile (even interests and hobbies!) aligns with their team. Another reason is if they feel certain benefits or projects would resonate with you.Focus on hard skills when completing the “Primary Area of Expertise” section. Using skills as keywords helps us match you for available roles. Plus, most recruiters search this way using keywords as filters.

    Related: Get more guidance in this blog featuring a video presentation: Want More Interviews and Better Matches? 5 Key Tips! 

    Why the Candidate Experience Team loves what they do

    We’ve shared lots of reasons for you to love the CX Team so let’s wrap up with what the team loves about working with jobseekers: 

    “The CX role is a rewarding one. Navigating a candidate to a destination ‘dream job’ is what we do best!”“It’s an extremely rewarding experience helping people get jobs they’re excited about! A lot goes into the interview process and it can be tiring, so seeing candidates overcome that tall task to get a role they love makes it all worth it!”“It’s brilliant speaking to candidates daily to ensure they’re doing well on the platform and helping them where they need it. I think it really helps to have someone on the platform solely to support them and to assist where needed! It’s a great moment (and truly rewarding) when they secure a role and are thrilled about their new venture. That’s what Hired is all about: connecting great candidates to great employers!”

    A note from the team: We welcome feedback about our candidates’ experiences using Hired. That includes what works and what doesn’t. We encourage you to share your experience with us! We appreciate it and use it to continuously improve the platform.

    Get personalized job search support

    To conclude, the CX Team is ready to partner with you, so use them to navigate the job search process. In addition, Hired partners with organizations to support jobseekers with resume enhancement, technical interview prep, upskilling, and more. Discover organizations to fit your career advancement needs. Plus, many offer discounts on their services to Hired platform candidates!

    The Hired Summit

    Lastly, mark your calendar for April 26th, 2023, for Hired’s Summit. It’s a free one-day virtual event to share job search tips and tricks and connect top talent to companies. The Summit offers tech and sales talent a variety of workshops, panel discussions, networking rooms, and so much more. 

    Discover upcoming events to get job search guidance and connect with top employers. More

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    Thinking About a Career Transition? General Assembly’s 4 Immersive Tech Programs to Help You Pivot

    Have you ever considered a career change? Perhaps, you’ve daydreamed about making a transition into a field entirely different from what you do now. 

    The idea is not so far out of reach and making a bold shift in profession is more common than you may think. Last year, nearly 53% of employed Americans who quit their job switched to a different occupation or field of work. 

    If you are ready to take a leap into tech but feel unprepared, General Assembly specializes in equipping professionals with the in-demand skills they need to pursue a job they truly love. Your career transformation starts here. Keep reading for insights into programs to help you pivot into Software Engineering, Data Science/Analytics, or UI/UX Design. 

    What is General Assembly?

    General Assembly (GA) is a reskilling provider helping professionals at any experience level transition to or upskill in technical roles, enabling them to pursue a path toward higher paying salaries and more engaging work. 

    GA is a sister company of Hired, meaning both companies fall under The Adecco Group – the world’s leading HR solutions company. General Assembly and Hired partnered to create a mutually beneficial relationship supporting graduates of the Immersive Programs and the clients looking to hire them. Since the start of GA and Hired’s partnership, employers on Hired have sent more than 800 interview requests to GA grads.

    GA offers courses to suit the needs of any schedule. The full-time courses, referred to as the “Immersive Programs” or “bootcamps,” are 10-13 week learning experiences. Think of these as a comprehensive career transformation. For part-time professionals looking to learn in-demand skills in their spare time, GA provides evening, weekend, and 1-week accelerated courses. Remote individuals can participate in GA’s full-time and part-time online classes. 

    In this blog, we will take a deeper dive into GA’s Immersive Programs. Since 2011, the digital education pioneer has helped more than 670,000 learners gain the skills they need to be successful in today’s digital economy. It’s safe to say you’d be in good company!

    About GA Immersive Programs 

    General Assembly’s 12-week Immersive programs, built and taught by industry experts, are designed to equip students with job-ready tech skills in UX Design, Software Engineering, and Data. All Immersive programs include career coaching for extra guidance and support. Participants also have access to the expansive alumni network for opportunities to build and grow their own professional networking circles.  

    Now, let’s dig into why thousands of students trust General Assembly and Hired to help them make their next big career move. We’ll explore what students can expect from the different Immersive programs and how Hired supports students in finding their dream job.

    Why should jobseekers participate in a GA program?

    Immersive Programs are a great way to show employers you’ve got what it takes. These programs condense comprehensive learning into 12 to 24 weeks of study. Each course costs $15,950 USD with financing options available. 

    While they are a bigger investment, they take less time than traditional degree programs and come at a lesser cost. They are more hands-on than what you would have access to in school and have the outcomes and career support to help career changers land their first jobs in tech. 

    To ensure job-readiness, GA has systems in place to enroll students who are 100% committed to the challenge of transitioning their careers into the tech sector. The admissions process is thorough as GA produces the most graduates that go to household name tech companies. Although somewhat competitive, GA encourages applicants from non-traditional backgrounds and experiences. The admissions process includes:

    Phone Interview: Once your application is reviewed, the admissions team will interview you to understand your career goals and motivations, and assess course fit.Technical Assessment: You will complete a technical task-based assessment to ensure aptitude. Behavioral Interview: The admissions producer will review your technical project and interview you to further assess your motivation, commitment, and willingness to practice. Pre-Work Assignment: You will receive a pre-work assignment to ensure you are prepared for the Immersive course you choose. 

    All Immersives include:

    Exploration into new concepts and tools through expert-led lectures and discussions.A deep dive into topics and techniques via independent, pair, and group projectsIndividualized feedback and support from your expert instructional team.The opportunity to apply what you’ve learned to homework assignments and unit projects, building out a professional portfolio to show off job-ready skills.

    Let’s review General Assembly’s four Immersive Programs: Software Engineering, Data Analytics, Data Science, and UI/UX Design. 

    The Software Engineering Immersive

    Get a solid base of fundamental programming and computer science knowledge, as well as experience with languages, frameworks, and libraries employers demand.

    Throughout the course you’ll learn to: 

    Explore programming and computer science fundamentals, as well as software engineering best practices.  Create a front-end web application with modern JavaScript frameworks such as Angular or React. Develop and deploy full-stack applications with in-demand technologies such as Ruby on Rails, Python with Django, and Express with Node.js. Build secure full-stack applications by leveraging common design and architectural patterns like model–view–controller (MVC) and Representational State Transfer (REST). Practice version control and collaborative software development with Git and GitHub.Safely model and store data in SQL and NoSQL databases. Consume and integrate third-party application programming interfaces (APIs) in an application. 

    Curious about the student experience? Hear from a General Assembly grad who soon landed a role using Hired after completing the Software Engineering Immersive: 

    “GA was a chance to make a career change. Although [the course] was a lot to take on, it allowed me to learn so much in a short time frame. [GA] really helped prepare me for my current position, giving me the confidence to learn quickly and efficiently.” 

    As for the job search, “Hired was very easy to navigate and use. I particularly enjoyed how it alleviated the grind of sending out many applications. I could see my profile getting views and soon I was invited to interview for several companies… Hired gave us the platform to communicate and made the experience so simple. This process was also relatively quick for me — I got a job offer within two months of finishing the course!”

    The Data Science & Data Analytics Immersives

    Be poised to succeed in a variety of data science and advanced analytics roles, creating predictive models that drive decision-making and strategy throughout organizations of all kinds.

    Throughout the courses you’ll learn to: 

    Collect, extract, query, clean, and aggregate data for analysis. Gather, store and organize data using SQL and Git. Perform visual and statistical analysis on data using Python and its associated libraries and tools. Craft and share compelling narratives through data visualization. Build and implement appropriate machine learning models and algorithms to evaluate data science problems spanning finance, public policy, and more.Compile clear stakeholder reports to communicate the nuances of your analyses. Apply question, modeling, and validation problem-solving processes to data sets from various industries to provide insight into real-world problems and solutions. 

    The UI/UX Design Immersive

    Learn to approach problems with creative and technical acumen and design the next generation of successful apps, websites, and digital products.

    Throughout the course you’ll learn to: 

    Identify and implement the most effective methods of user research to gain a deeper understanding of what users want and need. Use interaction and visual design techniques to craft a dynamic digital product that brings delight and function to users. Conduct usability testing to make product experiences more accessible for diverse user populations and environments. Learn best practices for working within a product team, employing product management techniques and evaluating technical constraints to better collaborate with developers. Produce polished design documentation, including wireframes and prototypes, to articulate design decisions to clients and stakeholders. Touch on the basics of hot topics like service design, design operations, and design leadership. Engage in real client work to execute the UX design process from start to finish with sketches, user research, and prototypes.

    Where does Hired come in? 

    Simplifying the sourcing process

    When a graduate finishes the program, Hired and General Assembly have a specific process to connect companies with talent in the respective Immersive sectors. Here is insight from Outcomes Partnerships Manager, Lupe Colangelo, on the process:

    “When a student is close to graduating, their Career Coach outlines the Hired platform to the class and shares the signup process using materials GA and Hired have collaborated on to make the process easy!

    GA and Hired have created onboarding materials to make the signup process seamless for students. We communicate closely when students have questions and have held quarterly Ask Me Anythings where we walk through the Hired platform and have the Hired team join to answer student questions live.

    We recommend that all of our graduates sign up for Hired so they can take advantage of the platform and showcase their skills in this way.”

    Connecting employers to non-traditional talent

    At Hired, we encourage organizations on our platform to search for and connect with General Assembly graduates. Employers can do this easily by searching, “General Assembly Immersive” in the keyword search. GA students get interview requests from top organizations and these employers take advantage of focusing on skills-based hiring and diversifying their teams with non-traditional talent.

    Caroline Sequeira, HR Coordinator from OpenAsset was impressed by high-quality candidates with unconventional backgrounds:

    “I was blown away by how prepared Nell was overall. Because she comes from a non-traditional background as a former nurse, I was very impressed with her ability to walk me through some of her projects she worked on at GA, the way she talked about different technical skills that she learned at GA and how she used them in her projects. Overall I was impressed by her ability to incorporate her skills and experience in the healthcare industry into being a successful Support Engineer on our team at OpenAsset.

    She came prepared to discuss her background and did a great job talking about her experience as a nurse and her experience at GA, and how both of those experiences have led her to where she is today.

    Nell has been an absolute pleasure to work with and we are very happy to have her. For future opportunities, it is a no brainer I will be reaching out to GA grads on Hired. I really enjoy using the Hired platform – it’s straightforward, organized, and sends reminders for scheduling interviews. Plus, there are definitely a lot of highly intentional candidates on the platform – just like Nell!”

    Empowering companies to build their teams

    Marc Fischer, CEO of Dogtown Media, and General Assembly go way back. He considers access to General Assembly grads on Hired a fundamental part of building his business: 

    “General Assembly has been a fantastic partner since the early days of founding our mobile tech studio, Dogtown Media. In fact our first UX design hire was a graduate of GA’s first ever UX Immersive cohort. We’ve found GA’s emphasis on training UX designers, product, and engineering talent to address real world problems via user-centric technology has been a huge contributor to our team’s success in the mobile app development space. Whenever we have talent needs, our partners at Hired and GA have been there to support us and I’d recommend them to any company looking to supercharge their growth.”  

    Ready to make your career transition?

    As an Immersive student, you’ll receive dedicated support from career coaches who will help you set goals, make a roadmap for success, and stay on track with your job search.

    With a GA course, you’ll:

    Get an inside look at the industry through day-in-the-life talks, hiring panel discussions, guest speakers, and more.Cultivate a competitive candidate mindset, learning to assess your skill set against job descriptions, track progress, and recognize opportunities.Develop your professional brand: Polish your online and in-person presence, and build confidence to set yourself apart in interviews.Tap into an exclusive global network of experts, influencers, and peers, plus learn strategies for leveraging your existing connections, in person and online.Become an active contributor to the General Assembly alumni community.After graduation, you’ll also gain access to resources to help fuel a lifetime of learning. Dive into new topics or continue honing your new skills with discounts on a suite of tools, passes, and packages to premier events, and more.

    Regardless of where you are in your career right now, this is your reminder that it’s not too late to make a change to do the work you love. The Hired and General Assembly partnership was designed to guide professionals like you toward their dream job.

    See a GA Immersive Program you’re interested in? Get more information and see if you’re eligible for a discount. More

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    Tech Candidate Spotlight – Phillip Chan, Senior Software Engineer

    Can you share a little bit about your educational background and what has made the biggest impact on your tech career?

    I have a traditional degree from UC-Berkeley. However, it’s not in Computer Science, but Applied Mathematics and Statistics. Later, I got an online Master’s degree in Computer Science to support my career from Georgia Tech.

    I don’t think my educational opportunities made as measurable of an impact on my career compared to industry experience. That is what has been really valuable for launching my tech career.

    What would you like to learn more about?

    I want to learn more about tech-related topics to enhance my career and understand industry trends. For non-tech topics, I’m interested in topics related to general career growth.

    Related: Check our blog for insights into tech career growth.

    What led you to pursue a career in tech?

    Compensation! Compared to any high compensation jobs, Software Engineering was easier for me to get into. [I think] there is no [better] way to make a good compensation than Software Engineering.

    Related: Use our Salary Calculator to see how companies value your experience.

    How has your skillset evolved over the course of your career?

    I studied a lot of different Software Engineering courses for my Master’s Computer Science degree. I don’t think the knowledge from those  courses evolved my skillset by very much but it laid a foundation for my understanding of the basic concepts.

    What is the one area you would specialize in?

    I would pick Machine Learning. It’s something I am interested in and should polish my skills in more!

    Related: How to Become a Machine Learning Engineer: Tech Career Guide (Video) 

    Is your new role different from previous ones? 

    Yes, I’m now in an entirely different industry. I went from a banking and ATM services company to an advertisement technology company.

    What excites you about this new role?

    I feel most excited about the new team I get to work with. It’s a great workplace atmosphere and the projects they are working on are top-notch in the industry! Also, the employee benefits they have are great perks.

    What was your job search experience like before you joined Hired?

    Before joining Hired, I got LinkedIn messages or emails from different recruiters. I think the difference between joining Hired and messages from different recruiters, Hired has a central place for me to schedule everything.

    So it was more efficient and organized for you – great! What’s your best advice for jobseekers registered on the Hired platform? 

    Get ready for interview requests from recruiters in advance. I recommend starting to prepare on the first day you register on the Hired platform. I received at least four interview requests within just a few hours. However, I was not well prepared for them [yet]. Don’t make that same mistake!

    Related: Resources for interview preparation: 

    What would you tell someone who’s curious about Hired?

    It’s easy to use, and it’s REAL. I got many interview requests and ultimately a job offer using Hired.

    Congrats on the job, Phillip! Interested in landing a great Engineering role like Phillip did? Complete your free profile on Hired today!

    About LiveRamp

    LiveRamp is data enablement platform helping companies and their partners better connect, control, and activate data to transform customer experiences. Founded in 2012, LiveRamp has between 1,001-1,500 employees and is headquartered in San Francisco.

    Tech Stack

    Java, Go, Ruby, Hadoop, Kafka, Kubernetes, Google Cloud Platform, React, Ruby on Rails, Scala

    Benefits

    Life/health/dental/vision/disability insurance, 401k matching, work-from-home flexibility, unlimited time off, remote first, tuition reimbursement, management training, and more. More

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    How to Build Leverage in a Volatile Job Market (VIDEO)

    Check out a sneak peek of our recent webinar (now on-demand!) to learn how to feel confident entering the job search in an uncertain market. Based on Hired’s 2022 State of Tech Salaries data report, expert panelists discuss salary trends and the impacts of remote work and a volatile economy, share strategies to build confidence and leverage in a salary negotiation, and offer an inside look at the employer side of compensation packages.

    You’ll hear from:

    Talk Talent to Me Host, Rob StevensonFounder & CEO of Ladies Get Paid, Claire WassermanCareer Expert, CPCC, & CPRW at TopResume, Amanda AugustineDirector of Global Talent Acquisition at Glassdoor, Amy Farrar 

    Read the beginning of the conversation here and scroll down to access the full webinar. 

    Hello, everyone out there in Webinar Land. My name is Rob Stevenson. Welcome to the 2022 State of Tech Salaries Webinar, How to Build Leverage in a Volatile Job Market. We’ve assembled a fantastic panel to help you out and to discuss the report to send you off into the world with some great advice for how you can adjust your resume, position yourself, and understand more about what’s going on on the other side of the interview table. 

    I’m going to give you a quick background on this report in a minute but at a very high level: all you need to know is every year Hired releases this report based on the data we have on the Hired platform of hundreds of thousands of job offers made and accepted. It includes everything from the time it takes to salary and title information. We have an understanding on what candidates are ranking really highly in their own job search, and how companies are balancing that and making sure they can remain competitive. 

    We’re going to go through the report and key takeaways. Then, we’ll have our panel unpack the report and put it into terms that you can use in your own career hunt. 

    Now, let’s meet our awesome panel. Again, I’m Rob Stevenson, your humble host. Under normal circumstances, I host and produce Hired’s podcast, Talk Talent to Me, but desperate content calls from desperate measures. Today I am helping this webinar along its merry way and I couldn’t be happier to do so. Also here on the panel with us is the Co-Founder of Ladies Get Paid, Claire Wasserman. Claire, welcome to the webinar and would you mind sharing a little bit about your background and company?

    Claire Wasserman

    I started Ladies Get Paid in 2016 out of extreme frustration and anger around the wage gap and the leadership gap. Before I started Ladies Get Paid, I wasn’t a recruiter but I worked in the recruitment space. I was Director of Marketing for a company that connected talent in advertising, tech, and design. Ladies Get Paid is all about education so we do webinars, conferences, and summits – anything to bring women the tools to make more money and live better. 

    We also have a global community because there’s a lot of power in peer-to-peer sharing, just as much as there are experts sharing. I’m deeply motivated to get women, specifically, into positions of power and I think it begins with asking for more. Negotiating is a way we can at least have agency over our own wage gaps. 

    It really can change not only your life and this year’s paycheck, but generations to come, families, and communities. There’s so much power in speaking up, standing up, and asking for more…  More

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    Tech Candidate Spotlight – Miranda Waters, Software Engineer

    Hi Miranda! Can you start by sharing a little bit about your educational background?

    I have my Bachelors degree in Nutritional Sciences. About 7 years after college, in 2019, I attended a 6-month full stack web development bootcamp. Before attending the bootcamp, I had no previous web development experience or knowledge.

    The bootcamp I attended, which was hosted through my alma mater, had a huge impact on my career. I took the course on a whim, thinking at the very least it would help me land some sort of tech-related job in sales or customer service. I ended up realizing software engineering was something I really enjoyed!

    Related: Coding Bootcamps & Non-Traditional Education for Tech Talent

    What would you like to learn more about?

    I’d like to learn more about cybersecurity. I did some training in my previous job, and it was so interesting to see the common ways systems (and people) are taken advantage of.

    I’ve also been meaning to learn how to play the guitar that’s been gathering dust in my office…I’ll get there eventually!

    What led you to pursue a career in tech?

    I’ve always wanted a career helping people, but I didn’t know where to start. At the same time, I wanted to be challenged and leverage my creative problem solving skills. I realized a career in tech would allow me to potentially change lives on a large scale and offer plenty of room for growth.

    How has your skillset evolved over the course of your career?

    I’m still pretty new to the field, so everyday I’m excited and proud about the things I know today that I didn’t know yesterday. Dev ops/systems architecture is where my skill set has evolved the most, but I still have so much to learn. Coding is only a small part of web development!

    Related: Curious about a Career in DevOps? How to Prep for Strong Interviews

    Do you specialize in any specific area?

    I haven’t chosen to specialize in a specific area yet. Right now, I’m focused on becoming a solid full-stack developer and seeing where that takes me.

    Is your new role different from previous ones and what are you most excited about?

    My new job is in a completely different industry (I moved from FinTech to Travel & Leisure). While my role is the same, and the tech stack I’m working in is very similar, the two positions have their own unique challenges!

    At my new company, Engineers are much more involved in what’s going on in different departments (Customer Service, Design, Marketing, etc.). Looking at problems through these different lenses will really help me grow as an Engineer and hone my leadership skills.

    What was your job search experience like before you joined Hired?

    Not fun. There were so many different places to keep track of job postings and where I applied. Plus, all the cover letters…ick!

    There was also a lot of wasted time. I would write up a whole application for a job, go through a few interviews, only to learn their salary offering was way lower than I was looking for or we weren’t on the same page for some reason.

    What’s your best advice for job seekers registered on the Hired platform? 

    Be specific about what you’re looking for and don’t be shy to ask for it! To me, Hired is about transparency and honesty from both sides. No need to keep all your cards to yourself.

    Also, take advantage of the coding challenges they offer. It’s great practice for interviews!

    Related: Discover upcoming coding challenges and events tailored to help jobseekers

    What would you tell someone who’s curious about Hired?

    Joining Hired is like having your own personal assistant/interview advocate. They’ve thought of everything! I got multiple interview requests in the first couple days after signing up. The whole process was so smooth and enjoyable. I would absolutely recommend Hired to anybody looking for a job in tech.

    Any general advice you’d like to give other tech professionals?

    My new company told me they like to hire people who should have an ego but don’t. I think a lot of companies share this motto in one way or another. Obviously, your knowledge and skills are important but it’s just as important to show vulnerability, ask questions, and be curious.

    About Harvest Hosts

    Harvest Hosts is a membership program for RVers offering unique overnight stays and over 3,000 community locations all over North America. Harvest Hosts aims to help millions of people live happier lives through road travel, while supporting wonderful small businesses and communities along the way. Founded in 2018, Clio has 51-200 employees and is headquartered in Colorado.

    Tech Stack

    React, React Native, TypeScript, Redux, AWS, Laravel, Jest, Cypress

    Benefits

    Health/dental/vision insurance, 401K plan, performance bonus, paid time off, employee discount programs, career growth, and more. More

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    How VMware Attracts and Retains Tech Talent

    Long before COVID-19 made working from home the norm, this software company was experimenting with remote work and exploring its impact on employer brand. This unsung hero of the B2B technology space was powering some of the busiest and most visible brands of the early months of the pandemic, all while supporting a globally distributed workforce.
    Keeping a watchful eye on these experiments was Global Employment Brand Manager Price Peacock, whose team is responsible for showcasing that employee experience to the public.
    Embracing Remote Work
    Embracing the distributed team model benefits businesses in several ways. Chiefly: It allows hiring managers to recruit from a larger pool, and it makes you a more attractive employer to the staggering number of workers who now prefer telecommuting.
    The move to a distributed team helped VMware address its top talent challenge: standing out in the competitive local tech talent market in Palo Alto, California, where VMware’s headquarters sit. “From a talent perspective, we’re enabling our recruiters, sourcers, and hiring managers to look for people in areas not near VMware offices. That’s allowing us to remove some of those challenges that we historically faced and hire more diverse talent,” Peacock says.
    Prioritizing the “Why”
    Every year, Peacock’s employer brand team sits down for a “gut check.” They reevaluate their priorities and check their efforts against their larger relevance to the company. “It’s allowed us to be nimble, learn, and evolve our employer brand strategy,” Peacock says.
    VMware’s internal EVP reflects this commitment to employees’ development: Own your future. Its employer brand team also maintains a close relationship with the corporate brand team to ensure the message they promote internally stays aligned with the values VMware professes externally.
    Centering the Employee Perspective
    One of the most direct, meaningful ways to keep your employer brand messaging aligned with employee perspectives is to center those perspectives in your content. “Employee referrals today are our number one source of hire. Knowing that, we recognize the importance of our people’s perspectives and voices,” Peacock says. “We actively partner with the 33,000+ employees that work at VMware to create, share, and participate in the content and experiences we’re creating for prospective employees.”
    In foregrounding employee storytelling, Peacock is allowing VMware’s culture to speak for itself. “VMware’s brand is the sum of the emotions and attitudes that people have with us, whether it be our employees, our customers, or the broader community,” she says.

    To follow Price Peacock’s work in employer brand, connect with her on LinkedIn. For help identifying the values and culture you want to create in your company, get in touch.
    Share this post: More

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    6 Common FAQs from Jobseekers: Answers to Help You Prepare for & Dive Into the Job Search

    How Hired Helps: Ask Me Anything: Pathrise

    Jobseekers asked and we answered! Hired teamed up with partner, Pathrise, an online program for tech professionals, to bring jobseekers an AMA-style discussion that addressed their FAQs about the job search. Hired’s Sophia Koehl from the Partnerships Team and Nate Becker from the Candidate Experience Team joined Morgan Beatty, a Pathrise Career Mentor to share their expert advice. 

    Keep reading for answers to questions you may have as a jobseeker. Scroll down to watch the full discussion. 

    FAQ #1: When is the best time to look for a new job opportunity?

    Nate

    If you have a Hired account, submit your profile and go live to companies approximately 30 days before your desired start date. This is quite optimistic but it is an ideal scenario. Following this, make sure your resume and LinkedIn profile are uploaded and up-to-date. 

    FAQ #2: How do I get started networking on LinkedIn? Do I need to be more active before starting? 

    Morgan

    While you don’t have to be very active before starting, we recommend you have at least 100 connections. You want to give the impression that you know people. If you’re looking for people to connect with, start with your university, previous employers, and family and friends. They will be able to help you in your network and your search before you start posting. 

    Is it good to be active? Most definitely. Do you have to start from scratch and write your own post? No, you can simply re-share articles relevant to your industry. This will showcase your passion for joining that industry. Don’t forget to follow companies you admire so you can keep up with the content you’re interested in. 

    Nate

    You can also set your profile status to “open to work” to show you are actively exploring opportunities.

    Connect your LinkedIn to your Hired profile to show you are intentionally looking and are ready to start a new role. This also makes it easier for companies to corroborate your experience. They love to do that! 

    Note: The Hired platform is a closed, curated marketplace in contrast to a public platform like LinkedIn. On Hired you cannot browse roles, search companies, or apply to positions. We work the other way around. Once your Hired profile goes live, we match you to available roles and suggest you for good fits. Then, our companies reach out to you to request an interview. From here, you can accept or decline based on your feelings toward the company, location, pay, etc.

    FAQ #4: How do I know if I’m taking the right approach for the role I am seeking?

    Nate

    Be mindful of the role you are seeking. Lay out a story of yourself you can frame on paper. If you are a Software Engineer, highlight your hard skills, technical skills, and tech stack as opposed to the soft skills. Keep a finger on the pulse of where your industry is going by considering:

    What are the hot skills? What are the trends?What are you seeing when you look at job descriptions?What can you add to your skillset to be more competitive? What certifications would benefit you? What skills do others in the industry have? 

    Related: Discover the latest trends and most in-demand skills for Software Engineers in Hired’s State of Software Engineers report.

    Morgan

    Remember, don’t just chase skills because they are popular. Cross reference it with what you have a genuine interest in. Find the sweet spot and then upskill based on that. Your skills are not just for show — it is far more meaningful to develop what you need. 

    FAQ #5: Should I apply for a job when I only meet part of the requirements listed? 

    Morgan

    We’ve probably all asked ourselves this as jobseekers, right? Millennials, especially, face imposter syndrome but don’t let it hit you here. If you meet at least 50% of the requirements, apply!

    When you reach the interview phase, the hiring manager wants to see if you can do the work. If you can get your skills and stories connected to that, who’s to say they would not hire you? Don’t doubt yourself. This is an especially important question to address because great candidates often don’t apply because of self doubt. 

    Nate

    If there are requirements you don’t meet, you can address them and point to transferable skills. You can say, “I accomplished this in the past and that would work here” or “I also do this —  have you considered how that could be beneficial to the role?” 

    This is also an opportunity to upskill again. If the requirements you don’t meet involve something you are interested in, explore ways to get certified or trained in those areas. At Hired, we have partnerships with organizations that specialize in helping jobseekers upskill and develop hard skills. Take advantage of these resources to broaden expertise, especially when you repeatedly come across a job skill in your search. That’s your cue to take action and look to our partners for some help.

    Related: 

    FAQ #6: Should I wait until I’m in the country I want to work in to apply to positions in my field?

    Morgan

    The most important aspect when thinking about location is being prepared to speak about the sponsorship. This includes knowing what you need to live and work in that country. Know specifically what you need before you begin your application process. Then, you will know what to say when a recruiter or hiring manager calls you. 

    Nate

    If you are prepared to speak on this, it’s crucial to act quickly — don’t wait. On your Hired profile, you can indicate your current location in addition to cities you’re interested in working in. 

    Even if you are seeking remote work, you would list your current location but be able to indicate you are searching for remote work in a particular time zone. With this, you can target companies looking to hire remote workers in another country and time zone. When we match you on the platform, companies are aware of this.

    Go in understanding you will probably receive less interest than you would after you relocating. It’s important to not wait just in case you’re missing out on a great company that can support your needs and can work with you before you move. 

    Sophia

    The Hired platform is effective for getting candidates hired both locally and globally. Take advantage of the features that allow you to list out (in order) the cities you are willing to relocate to, and your preferred working hours and time zone.

    Related: Should I Stay or Should I Go? Workers Explore Relocation to Improve Quality of Life, Pay

    How to increase the chances of getting your Hired profile approved and showcasing your skills to employers

    Nate

    On Hired we see mid-level and senior-level talent achieving the most success based on the demand right now, as opposed to entry-level candidates. The platform caters to what active employers are looking for, meaning a smaller pool of skill sets are in demand on Hired as opposed to a public platform like LinkedIn. You’ll notice a more curated list of career path options to select from when you create your Hired profile. 

    When a particular area is not listed there and you find yourself having to click “other,” you will not go live on the platform. This means we currently don’t offer that skill set.

    We are focused on Software Engineers, Product Managers, DevOps, and QA as we see high demand for these areas. Be mindful that Software Engineering has the highest demand — it is like our bread and butter. 

    If you didn’t go live and you selected Data Analytics or QA, for example, there may simply be less demand for those skill sets at the moment. Resubmit your profile every 2 to 3 months to check if demand increased.

    A helpful tip is to focus your profile. We see a lot of folks list any employment they have ever had. However, if you’re targeting a specific field, keep it exclusive to full-time roles in that skillset. Hired does not support hybrid profiles so tailor your profile around a specific focus.

    For entry-level job seekers, you may fall below the two-year threshold that the platform accommodates. Make sure to keep your profile up-to-date with new opportunities or explore one of our partnerships, like a General Assembly to develop your experience. General Assembly graduates do go live on the Hired platform with less experience but still earn attention from employers.

    Related: Want More Interviews and Better Matches? 5 Key Tips!

    Watch the full discussion here.  More

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    How the Automotive Technology Space Is Attracting New Talent

    Big changes in the automotive technology space have inspired a renewed focus on attracting tech talent and workplace diversity for this company’s employer brand leadership.
    That focus is just one of the creative challenges Joanna Babiarz faces as Aptiv’s Global Employer Branding Director.
    Your Candidate Messaging Should Evolve with Your Industry
    Recent and rapid tech innovation is rendering certain skill groups obsolete while placing others in high demand. This is especially true of the automotive industry, which now courts very different talent pools than it did a decade ago, according to Babiarz.
    At first, Aptiv’s employer brand messaging wasn’t focused on tech. However, after clocking the industry shift toward being a tech-centric space, Babiarz and her team reshaped their candidate messaging to grab the attention of tech talent and position Aptiv as a competitive employer to this sought-after demographic. Today, roughly one-third of Aptiv’s engineers are software developers and ship over 40 billion lines of code each day.
    To Achieve Workplace Diversity, Start Early
    Refurbishing your employer brand is an ideal time to ensure your messaging reflects your values. During a recent rebrand, Babiarz and her team realized they had an opportunity to disrupt an automotive industry trend with Aptiv’s employer branding: its male-dominated workforce.
    Aptiv employs a diverse team of workers from many backgrounds, but like most other companies in the space, it still struggles to reach women and other demographics underrepresented in STEM. “We are trying to change this ratio. We are trying to show that this space is a fantastic opportunity for growth for anyone, regardless of gender or ethnicity,” Babiarz says.
    What Candidates Really Want
    Today’s candidates don’t just want to collect a paycheck; they want their work to hold meaning. Babiarz observed this when talking to Aptiv employees who’ve stayed at the company for five years or more, as well as those who returned after leaving for a different job.
    She noticed a theme among employee responses: “They have a purpose here. It’s not that they’re working on another software app; they’re helping save lives and mitigate the risks of accidents. They offer solutions that reduce emissions.”
    No matter the nature and scale of the shifts occurring in your industry, Babiarz’s advice to employer brand leaders is the same: Ask your employees about what needs to change. “It’s not always about the market trends or what the stakeholders expect from you,” she says. “You have to talk to your employees!”

    To follow Joanna Babiarz’s work in employer brand, connect with her on LinkedIn. For help gathering data and insights you can act on to improve your company, get in touch.
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