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    Crisis and Incident Management Manager | Halian

    Employment:

    Full Time

    Our ClientLarge scale real state development companyYour Responsibilities• Develop and implement the Crisis Management Framework across company• Support development and implementation of the Incident Management Framework across company• Develop crisis management plans, reflecting global “best practices” and from other crisis management agencies• Perform regular reviews and updates to the Crisis Management Framework and Incident Management Framework• Review and provide feedback on plans prepared by businesses under the Framework• Maximize deployment of communication tools- Crisis Control• Develop and rollout training and awareness of Crisis Management Framework and Incident Management Framework including crisis simulation exercises• Conduct testing exercises to validate implementation effectiveness of respective plans• Ensure Crisis Management and Incident Response plans provide an adequate level of assurance• Liaise with key stakeholders in Physical Security, Environment, Risk and Cyber and other nominated departments to develop effective working relationships• Support in the development of the organizations crisis management capabilities by testing a multi-party crisis management structure to enhance the Crisis Management Framework• Provide periodic updates to management on the design and roll out of Crisis Management and Incident Frameworks• Budget management for the design and implementation of the Frameworks• Analyze the resources, equipment, and staff need and requirements to respond to incidents / crises / emergencies.

    Your Qualifications• A minimum of Eight (8) years’ experience in Crisis Management and Incident Management and Business Continuity.• Ability to understand and document workflows with demonstrated ability to handle departmental budgets, resources, processes, projects, and relationships.• Excellent Problem-solving skills with ability to make quick decisions to resolve challenges as they arise.• Demonstrate ability to handle multiple and conflicting priorities, and work under stress with critical thinking skills and high standards of integrity and ethical practices.• Ability to plan work assignments, prioritize tasks and deliver deadlines accurately.• Should be an effective communicator with the ability to handle both internal and external communication.• Must have excellent written and verbal communication skills.

    Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

    The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

    We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

    Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

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    Manager IT Controls | Halian

    Employment:

    Full Time

    Our ClientLarge scale real state development companyYour Responsibilities• Assist with the design of financial controls framework, including related, non-financial IT entity-level controls and processes.• Coordinate implementation and operation of Financial Controls Framework, including self assessment, monitoring, testing and reporting (e.g. by senior management into Disclosure Review Committee).• Assist the Director Financial Controls in developing the IT controls governance methodology to be embedded as part of the Financial Controls Framework.• Perform data mining and data analytics as part of IT controls testing or IT controls optimization activities.• Analyze data obtained for evidence of IT deficiencies in controls, fraud, or lack of compliance with or improvements in management policies and procedures.• Assist the Director Financial Controls in the maintenance and reporting on compliance with Financial Controls Framework, as well as other relevant IT governance standards and regulations.• Implement and maintain target operating model for automation of financial control systems linked to wider GRC technologies.• Program manage financial controls improvement initiatives, including management of 3rd party advisors and consultants.• Alongside other internal departments, introduce appropriate automation to streamline management, visibility, and reporting.• Regularly interact and communicate with functional and sector management (including subsidiaries) subject to the Financial Controls Framework to discuss and provide advice in respect of implementing or remediating IT controls.• Identify and drive innovative IT governance initiatives to strengthen Financial Controls Framework in order to ensure sustainability and scalability aligned to the Kingdoms 2030 vision.• Complete 100% of all tasks requested by the Director Financial Controls in the allocated time and within the specified budget.• Assist with other special projects and various administration tasks as they may arise.• Stay abreast with latest IT governance standards and regulatory pronouncements / updates and with local government’s relevant IT related regulations.

    Your Qualifications• Minimum a Bachelor’s degree in Computer Science, Computer Engineering, Business Administration, Auditing, Accountancy or similar from an accredited university. A postgraduate degree would be an advantage.• Must have at least one of the following internationally recognized professional qualifications: CISA, CRISC, CISSP, CGEIT, or CPA-IT.• Additional internationally recognized relevant professional certifications such as CRMA, CIA, or CPA/ACCA/ACA are highly desirable.• Membership in a professional body such as the Information Systems and Control Association (ISACA) is preferred.

    Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

    The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

    We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

    Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

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    Oracle Cloud ERP Administrator | Vistas Global

    Employment:

    Full Time

    Oracle Cloud ERP AdministratorTo provide Oracle fusion ERP administration support & Management.Role:• Provide system design, system updates, system monitoring, maintenance, development, administration, security and troubleshooting of Oracle Fusion• Configure, maintain administrate Oracle Fusion environments• Support end users with enterprise applications issues• Perform top-level troubleshooting of technical issues related to Fusion functionality. • Track and follow issues through to resolution, including communications to all stakeholders.• Identify and consider both the business and the technical needs of customers with the goal of providing quality solutions that meet user needs. • Configure, execute, test, and implement the solution. • Ensure that solutions implemented to align with mission Develop documentation related to design, configuration, processes/workflow, integration/interface requirements, and training for the Fusion instances.• Develop and maintain troubleshooting and solution process and procedure documentation to build and enhance the knowledge base• Manage Fusion updates and configurations projects of simple to moderate complexity, which may include sub-components of larger scale projects as directed by Management. • Support enterprise applications not limited to databases, middleware, and servers. • This includes installing new software releases and system upgrades, evaluating, and installing application patches, and conducting application migrations, refreshes, and restores. • Function as Fusion enterprise system administrator and provide functional support Provide architecture recommendations and system landscape design strategy during Fusion implementation or upgrade projects. • Plan and deploy application servers, database servers and web servers in a multi-tier landscape environment. • Implement and maintain the architecture as necessary for integration with other application systems using OIA.• Function as the technical support on Fusion implementation or upgrade projects to architect, implement, or enhance the applications to meet dynamic academic requirements. • Performs complex technical configuration, change management, and testing activities to support a service-oriented architecture and integration between all applications.• Perform troubleshooting and resolve Fusion complex technical problems which include applications, databases, and server problems. • Collaborate and work with IT support analysts and technical staff to identify and resolve critical system issues.• Evaluate and ensure the performance and reliability of the applications by monitoring these systems for high availability, load balancing, and satisfactory response time using third-party tools.• Plan, create, and maintain the appropriate documentation, inventory assessments, and procedures related to administration of the Fusion,• Participate in disaster recovery planning and testing, including assisting with delivering fault tolerance application environments as well as producing/maintaining disaster recovery plaqs and procedures.

    Experience:• 7+ years of experience in a similar role

    Vistas Global is a diversified group of businesses with interests in technology (Vistas Global WLL, Momenta WLL), human capital, media (Vistas Media ME-FZ LLC), digital, food & beverage (Nushi, Haagen Dazs, Caliburger, Kamats), engineering (Vistas Security, Vistas Engineering) and real estate.

    The group was founded by Suraj Thampi, an entrepreneur who pioneered the business process outsourcing concept in the Middle East in 1998. Having successfully built and sold three companies previously, Vistas is now his fourth venture in the region. In a short period of time, Vistas has emerged as one of the largest professional service companies in the region, employing over 1,300 people across 5 continents, 8 Offices and 5 Time Zones. More

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    IT Technology Associate – Saudi National | Ernst & Young

    Employment:

    Full Time

    IT Technology Associate – Riyadh – Saudi NationalTechnology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.EY Technology supports our technology needs through three business units:Client Technology – focuses on developing new technology for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidlyEnterprise Technology (ET) – ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience.Information Security (Info Sec) – Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.The opportunity As part of Enterprise Technology, the On-site Technology Support’s mission is to help our customers fulfil their purposes and contribute to building a better working world by providing a fit for purpose support service.The On-site Technology Support Specialist provides this support to customers within the country or site by performing multiple technology support activities. This professional demonstrates ability to prioritize tasks, working with multiple software and hardware technologies, in a fast-paced environment.Your key responsibilities – Facilitate and support the deployment of hardware and software to end users (including the installation, configuration and testing of more complex firm hardware). – Facilitate and support the provisioning and deprovisioning processing, including setting up of hardware/software for new hires, and receiving hardware from separating employees. – Assist with (or coordinate) the repair of end user hardware and the reinstallation of software as necessary to resolve end user incidents. – Resolve incidents associated with firm-standard end user software and hardware, including mobile/hand-held technologies. Identify sources and trends of technical problems to prevent future occurrences. – Under minimal supervision, provide after-hours service for escalated issues and tasks from the Service Desk or supervisor. – Perform asset management activities (procurement, receipt, inventory, tracking, distribution, etc.) as assigned and in accordance with firm policy and EY Technology process. – Assist with off-site technology support for firm sponsored functions/meetings. – Assist with IT tasks related to office moves, buildouts and relocations. – Work effectively as “remote hands” for other EY Technology functions, such as Telecommunications and Hosting. – Maintain a thorough understanding of EY Technology’s organization and service offerings in order to identify how best to address end user technology needs and incidents. – Understand the Firm’s business and organization sufficiently to anticipate and resolve end user technology issues that affect productivity of Firm personnel – The role receives direct oversight from a supervisor with regular contact to assign and monitor activities

    Skills and attributes for success – Effective analytical skills are required to address end-user incidents escalated from the service desk or offered by end user on walk-up issues. – Decision making responsibilities are generally limited to addressing a single end-user issue; ability to be able to prioritize incidents being worked on and communicate those priorities to end users as necessary. – A Bachelor’s degree or equivalent work experience is desirable To qualify for the role you must have – Excellent communication, interpersonal, organizational, and time management skills. – Excellent customer service attitude. – Ability to liaise and work effectively with all levels of end users and IT personnel. – Ability to communicate effectively with supervisor and peers. – Approximately 2-4 years of experience in end user technology support What working at EY offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:- Support, coaching and feedback from some of the most engaging colleagues around – Opportunities to develop new skills and progress your career – The freedom and flexibility to handle your role in a way that’s right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Build your legacy with us. Apply now.EY, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    Process Automation Specialist | Nestle Middle East

    Employment:

    Full Time

    Position Snapshot Location: Cairo, Egypt Company: Nestl é Business Services Full-time Computer Science, Engineering, Mathematics, Information Systems, or similar experience in process automation modeling and development ideally in DevOps/Agile Teams Position Summary Joining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future A day in the life of… – Analyzes automation requirements, ensures scoping, planning and designing end-to-end solutions. – Design business scenarios and use cases, configures, tests, deploys and maintains Robotic Process Automation (RPA) scripts and frameworks with acknowledged RPA technologies, e.g., BluePrism, Automation Anywhere etc.This includes testing and deployment. – Identifies gaps in existing functionalities, options for improvement and opportunities for process automation. – Evaluates technologies and establishes their relevance and feasibility. – Ensures that applications are built or assembled in line with continual delivery/continual integration standards, adherences to release methodology and technical change management procedures for all changes in adherence to Industry and Nestle Security Standards to deliver Security, Compliance & Privacy by design. – Collaborates with colleagues from different disciplines in a cross-functional team to deliver against iteration targets.

    What will make you successful – Development experience ideally in DevOps/agile teams applying RPA or other automation technologies such as BluePrism, Automation Anywhere etc. – Broad experience in translating business and functional requirements into technical specifications and developing the code to create the solutions in cross-functional environment. – Experience in process automation modeling and robotic process automation with VBA/ VB.NET, Python, UI Automation, Power Automate, OCR would be a big competitive advantage. – Educational background in a field requiring strong analytical and quantitative skills, such as Computer Science, Engineering, Mathematics, Information Systems, or similar is an advantage. – Strong communication skills at different levels in the organization and in English. – Readiness to work in a global environment and with virtual teams.

    Nestle with headquarters in Vevey, Switzerland was founded in 1866 by Henri Nestle and is today the world’s biggest food and beverage company. Sales for 2006 were CHF 98.5 bn, with a net profit of CHF 9 bn. We employ around 265,000 people and have factories or operations in almost every country in the world.

    The Company’s strategy is guided by several fundamental principles. Nestle’s existing products grow through innovation and renovation while maintaining a balance in geographic activities and product lines. Long-term potential is never sacrificed for short-term performance. The Company’s priority is to bring the best and most relevant products to people, wherever they are, whatever their needs, throughout their lives. More

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    Salesforce Marketing Cloud Developer | Tiger Recruitment

    Employment:

    Part Time

    Our client is looking for a Salesforce Marketing Cloud Developer.Brief Summary Of RoleThe Marketing Cloud Developer will be part of the Consumer marketing agile team and will be responsible for delivering technology solutions using the Marketing cloud platform. The candidate will be responsible for creating journeys, Automation scripts, Email templates etc in Marketing Cloud.

    – Seasoned developer with skills in cloud development specially Marketing Cloud.- Experience with Marketing cloud administration, especially Content Builder, Automation Studio, AMP Scripts and personalization is preferred.- Proficient in agile methodology.- Good team player with effective communication skills.Salary AED 18,000 – 23,000

    We specialise in matching exceptional support staff to top businesses and private individuals.

    We recruit for a range of positions around the world, including personal assistants, executive assistants, administrative assistants and many more.

    Our expert consultants only work with high-calibre individuals who offer outstanding business and private support. This is what makes us one of the market-leading permanent and temp recruitment agencies in London. More

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    IT Director | Michael Page

    Employment:

    Full Time

    IT Director for established Middle Eastern retailer that operates globally. Helping activate digital transformation across whole businessClient DetailsAn established retailer, with strong e-commerce platform going through an extensive digital transformation across entire business.Description* Activate Digital Transformation in the group in all departmental aspects* Support online business and sales with logistics support* Ensure that the digital transformation strategy is aligned and supports the holding’s development strategy* Increase organizational profitability through automation and digital transformation* Connect all group businesses together (both international and local)* Activate the ERP system through the whole group and its subsidiaries* Support business development department with new initiativesJob OfferTransformative IT leadership role with a broad remit, within an organisation that is a leading retailer in the products they sell.

    * Bachelor in Computer Science, Information Systems, or any relative field* At least 8-15 years of experience in managerial level* ERP systems implementation background* Background in programming, Customized system development, and implementation* Point of Sales, e-commerce, and* Experience in all IT functions such as networking, support, digital transformation, etc.* Experience in Data Centers and Data analysis

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    Salesforce B2B Commerce Cloud Developer | Tiger Recruitment

    Employment:

    Full Time

    Our client is looking for a Salesforce B2B Commerce Cloud Developer to be based in the UAE. Responsibilities- Hands on development of custom solutions on the Force.com platform- Declarative configuration of the Salesforce platform, including objects, workflow, processes, layouts, etc- Configuring the Lightning Experience User Interface- Ability to build complex solutions using Apex and Lightning Components- Working with Agile methodologies- Building Salesforce integration solutions- Design and Development of new features and customizations – Assist in the identification and analysis of errors – Experience in Apex, SALESFORCE LIGHTNING components, Forcecom – Experience in JS, CSS 5 Work with leads to clearly understand the scope of assigned work – Perform Development as per specifications- Perform Unit testing

    You should have a real passion for Salesforce technology, showing drive to keep up to date with the latest functionality. You will work with the Technical Lead and take on development tasks to build in the Salesforce B2B Commerce platform. You should have strong technical knowledge on the Commerce Cloud B2B architecture, web tools and Salesforce integration (SOAP/REST APIs) as well as knowledge of typical integration platforms, such as Mulesoft.

    We specialise in matching exceptional support staff to top businesses and private individuals.

    We recruit for a range of positions around the world, including personal assistants, executive assistants, administrative assistants and many more.

    Our expert consultants only work with high-calibre individuals who offer outstanding business and private support. This is what makes us one of the market-leading permanent and temp recruitment agencies in London. More