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    IFS – IT Project Manager | PricewaterhouseCoopers

    Employment: Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Information Technology (IT)Management LevelManagerJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Information Technology Project Management team collaborates with PwC practice leaders to develop and deliver technology solutions. We provide project management oversight and collaborate with various project resources and vendors to ensure the appropriate methodology is followed, deliverable quality is high, and satisfaction is achieved. Simply put, you’ll solve business problems using technology, work with multiple teams concurrently, and be able to take pride in end to end ownership of a project.The Project Manager is a key role within the Technology team and will be responsible for leading and delivering key projects and managing the PMO activities. They will oversee the end to end delivery of projects from idea to post implementation review and benefit realisation, working in close alignment with key Technology business stakeholders across the Middle east region, Finance and central other IT Leads, cross LoS and globally as required. Projects will vary, such as: new and enhanced technology solutions aligned to the firms RiD, TT and I&G strategic pillars, establishing key BAU capabilities to enhance Tech Operations, and leading a programme of continuous improvement within the Tech PMO. The role holder will also work with the Agile Tech PMO Lead to establish and then run the PMO for Technology that will include developing the framework for project initiatives, prepare packs for the key Governance meetings, create and maintain the Tech capacity plan, defining and tracking WIP limits across the Tech teams, supporting the Business Relationship Managers and overall promoting and embedding a culture of agility and trust of Tech PMO delivery within the firm.Key Responsibilities- Manage assigned projects following the agile project framework- Ensure assigned projects are fully scoped, have a robust Business Case and key stakeholders are identified- Work closely with the IT Leads and Business Relationship Managers, Tech Comms Lead  to ensure all Business Readiness, Communications and People changes are identified, planned and delivered- Ensure required business and technical architecture assessments and analysis is undertaken for each project so there is a clear vision for the future state and the change actions required- With the Agile Tech PMO Lead, establish the PMO and the necessary governance framework and cadence- Lead on PMO activities and play a key role in the Tech enabled delivery tracking and ensuring that the construct of the projects are set up to delivery iterative value throughout the lifecycle

    Experience & personal attributes- 3 – 5 years Project Management experience having lead a diverse portfolio of people, process and technology changes- Experience of working within Transformation as either a Project Manager or PMO Manager would be highly advantageous- Previous experience of PMO set-up and PMO delivery- An adaptable individual who can comfortably take on a varied portfolio of change- Interpersonal skills and strong stakeholder engagement skills are mandatory

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Associate Partner Infrastructure Solutions & Services | IBM Middle East

    Employment: Full Time

    IntroductionAt IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and ResponsibilitiesOver the past 100 years, IBMers all over the globe have helped make the world work better and smarter. In this new era of Cognitive Business, IBM is helping to reshape industries by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things: Changing how we create, collaborate, analyze and engage. From transforming healthcare to improving the retail shopping experience – it’s what IBMers do. As we tackle the world’s biggest challenges, our company continues to grow, we’re looking for talented professionals to join us in this new era.Join us and be part of a diverse and global team of thinkers and doers – people who want to make an impact, cultivate their expertise and collaborate with some of the world’s top business and technology professionals.Associate Partner- You will work with sales teams to provide direction to drive deals for high-value services- As an Associate Partner you will demonstrate credential in core cloud domains and and represent overall PBS services and capabilities- Work closely with sales teams in developing client presentations and SoW- You will be accountable for driving signings, revenue and profit- As and AP you will help organize project approaches and teams for client delivery- Participate in project delivery to varying degrees depending on project complexity- You will establish strong relationships in key accounts to help progress the PBS portfolio- Help establish and grow practitioner capability and skills across PBSRequired Technical and Professional Expertise- Hands on experience in demonstrating though leadership, sales leadership and delivery leadership in one or more cloud domains and technologies:- Public cloud (AWS, Azure, IBM), private cloud (OpenShift, OpenStack, ICP etc.)- Virtualization (VMWare)- Have sound knowledge in the following topics- Data center technologies and operations- IT governance and IT service management- IT value management- IT-Business alignment- Financial analysis (TCO, RoI etc.)- Know-how and experience in the following topics would be preferred- (Cyber) resiliency- Understanding of Enterprise Architecture Management aspects such as business model of IT, application and technology landscape, and IT operating model- Familiar with industry standards and best-practices (COBIT, ITIL, ISO)- Excellent analytical, organizational, problem solving, collaboration and communication skills- Presentation preparation and interpersonal skiils- Thorough and analytical, with capability to apply logic to solve problems

    Preferred Technical and Professional Expertise- At least 10 years of experience as IT consultant- Strong industry knowledge, understanding of hybrid cloud technologies, capabilities and knowledge of upcoming trends to work with our clients in order to develop roadmaps, create business case and RoI- Experience in IT strategy assessment and design including planning and leading complex transformation programs- Experience in capturing and analyzing clients’ IT landscape including definition of clients future cloud strategyAbout Business UnitAt Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It’s a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, “What else is possible?” GTS is the place for you!Your Life at IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Being You at IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Integration Support Engineer | Amazon.ae

    Employment: Full Time

    DESCRIPTIONAmazon Payment Services is a regional expert in payment processing technology and solutions across major markets in the GCC, operating in the UAE, Saudi Arabia, Egypt, Lebanon, Jordan, Oman, Kuwait, and Qatar. We design and develop our services to make it as easy as possible to make online payments for businesses with our simple, secure, and innovative payment services.We seek a dynamic, ambitious, and customer-obsessed Integration Support Engineer who is passionate about providing technical solutions to our merchants. Integration Support engineers are part of the Integration team, which owns merchants onboarding and offers technical support for all our existing and new merchants in our roadmap.This team’s overarching goal is consistently improving merchant experience and driving operational excellence according to Amazon’s Customer obsession philosophy. Their primary focus is to integrate a maximum number of merchants with our payment gateway in the least possible turnaround time while achieving the highest merchant satisfaction and quality results.JOB DESCRIPTION AND RESPONSIBILITIES:· He/she provides dedicated integration support for all types of merchants.· Develops subject matter expertise in one or more payment services and handles escalations related to those services.· He/she manages high severity incidents till resolution.· He/she can deal with ambiguity associated with the technical requirements. (e.g., custom system integrations, token migrations, embedded customer experience).· He/she understands platform architecture (at a high-level), API documentation, and troubleshooting techniques.· He/she understand the risk/opportunities with various implementations and help our merchants make the right trade-offs (e.g., creation of downstream bottlenecks, managed vs. unmanaged services, etc.).· He/she understand the problem, defines severity, and proposes a workaround solution during crisis times to recover transactions while still working on the end-to-end solution.· He/she works very closely with Infosec and Tech team to mitigate risks and vulnerabilities.· They actively execute mandates from our Infosec and tech teams to ensure we meet the payment security bar.· He/she performs deep dive and conducts detailed application analysis to identify the root causes of the merchant issues and works with the internal stakeholders and external partners to resolve them.· Investigates transaction-related technical issues and promptly escalates concerns to the senior integration engineers.· Must be able to interact with external parties comfortably, exhibiting an understanding of Amazon Payment services’ offerings, processes, and technology.· Participates in on-call duties, based on a rotational schedule, to manage incident/sev1-2 related support by coordinating with different stakeholders to unblock issues.

    BASIC QUALIFICATIONS· B.E/B.Tech in Computer Science, Engineering, or equivalent experience.· 2+ years overall development or technical support experience.· Knowledge of XML/SOAP, web services, web application development, and industry-standard commerce systems.· Knowledge of Java-based technologies· Experience with popular e-commerce shopping carts (Magento, WooCommerce, OpenCart, etc.).· Effective organizational skills to maintain a consistently high standard of operations in a busy environment· Proven track record in working on enterprise-level large scale n-tier applications.· Effective prioritization and time management confidence to drive and manage large conference calls· Excellent written and oral communication, ability to express thoughts logically and succinctly.· Fluency in English and Arabic.· Energy, enthusiasm, and passion for making our merchants successfulPREFERRED QUALIFICATIONS· Development skills in C/Java or open source-based technologies.· Knowledge of he mobile development common languages (Android, Swift).· Basic understanding of DevOps and Agile.Amazon is equal opportunity employer, we believe passionately that employing a diverse workforce is central of our success and we make recruiting decisions based on your experience and skills.We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief.

    Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae. More

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    IT Release & Change Manager | Saudi Networkers Services (SNS Group)

    Employment: Full Time

    • Accepts, prioritizes, and categorizes change requests.• Rejects outright any change request that is completely out of scope or out of policy for Change Management.• Chairs the Change Advisory Board (CAB) and Emergency Change Advisory Board (ECAB) meetings.• Ensures that all preparations have been made for a CAB meeting, including creating of agenda, circulation of change requests to be considered, and inviting of participants.• Has the ability to review all planned changes.• Obtains authorization for submitted change requests from the Change Authority.• Ensures post review of exception changes to evaluate if the change addressed a real or a perceived exception condition.• Utilizes the Change Management reporting system to monitor and track changes.• Negotiates end-user down time for change implementation.• Creates consolidated change schedule and resolves any scheduling conflicts.• Identifies change requests that have not been acted upon in a timely manner and takes appropriate action.

    • A solid understanding of how people go through a change and the change process.• Experience and knowledge of change management principles, methodologies and tools.• Exceptional communication skills, both written and verbal.• Ability to establish and maintain strong relationships.• Acute business acumen and understanding of organizational issues and challenges.• Change management certification or designation desired.

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.
    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.
    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

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    Network and Security Engineer | Michael Page

    Employment: Full Time

    As a Network and Security Engineer, you will responsible for the provisioning, deployment, configuration, and administration of many different pieces of network and security-related hardware and software.Client DetailsA leading organisation based in Abu Dhabi.Description* Management / changes in Network & Security policies in post deployment & run phase of network infrastructure projects.* Provide solution scope details of project to internal or external teams.* Provide updates reports for ongoing projects to IT management.* Configure routing and switching equipment, hosted IP voice services and firewalls.* Install and maintain network services, equipment, and various devices.* Undertake capacity management and audit of IP addressing and hosted devices within data centers.* Upgrade network equipment and services to the latest stable releases.* Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with IT team on network optimisation.* Secure network systems by establishing and enforcing policies and defining and monitoring access.* Support and administer firewall environments in line with IT security policy.* Report network and security operational status by gathering and prioritising information and managing projects.* Provide remote support to on-site engineers and end users during installation.* Provide remote/on-site troubleshooting and fault finding.* Create/update accurate network diagrams and documentation for design and planning network communication systems.* Enterprise EPP & EDR and DLP solutions support, administration and L2 troubleshooting.* Responsible for L1/L2 Technical Support for group of companies and multiple sites, Service Improvements, reporting, root cause analysis, incident management and developments for all services related IT Networking and security including On-premises as well cloud infrastructure.Job Offer* Dynamic work environment* Attractive salary* Opportunity to work for a leading organisation

    * Bachelor’s Degree in Computer Science or equivalent.* Should have 4-6 years of experience in IT field with at least 1-2 years’ experience in Network Security.* Implementation / service provider background is preferable.* Valid driver’s license as there will be travel involved to other sites.* CCNA, CCNP, CND or CCSP certifications would be preferable.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
    Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    IFS – IT – Cloud Service Delivery Manager | PricewaterhouseCoopers

    Employment: Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Information Technology (IT)Management LevelManagerJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Information Technology Development team helps develop and supports internal information technology systems and applications for use by all staff levels. You’ll help our team develop programmes and applications that cater to PwC’s strategic technology needs using your knowledge of technical domains of application.In this role, the successful candidate will:This role will manage the overall delivery of managed cloud services for PwC internal customers. In this role, you will be working in collaboration with a wide range of customer teams to onboard cloud services. You will act as the liaison between the end customer and managed cloud services technical staff and management. This is a fast-paced, highly-collaborative role where you will be interacting with a variety of internal teams to support our customers. In additionto the management of services, you will be leading the change in culture and practice of the teams to embrace Agile and Continuous Delivery practices.You will be providing thought leadership to develop and implement a new operating model for the services moving to the cloud. You will lead the delivery teams in embracing the digital transformation and enabling PwC to foster a more collaborative and agile way of working both internally and with the service providers.Requirements- You will manage the services delivered as they are migrated to Azure.- As a key stakeholder in the program, you will work closely with the teams implementing the program, providing service input, but also coaching in their move to Agile practices.- As a leader in the team, you will define new operating models and processes.- Working in a team, you will help identify and then implement the necessary structures, roles & responsibilities required within the teams.- Your role will define the cloud centric measures and performance metrics which will track the effectiveness of the services we deliver to our customers- You will work with our operational teams across the IT organization to get the best out of our range of skills.- As an agent for change, you will positively influence the culture of the teams, helping them embrace new technologies and ways of working.

    QualificationsYou have experience in the following areas:- Working in a customer facing in a service based role- Leading teams delivering services migrating to and based on the Cloud- Good technical understanding and ability to keep up to date with rapidly changing market trends- Track record in managing P&Ls and financial forecasting- Producing great documentation including target operating models, service designs, service descriptions, processes & procedures- Experience of managing DevOps teams and of Continuous Delivery- Use of the SAFe Agile framework- Cloud ArchitecturePreferred Qualifications- Technical Program or Project Management experience.- Excellent written and oral English communication skills to successfully engage with customers and colleagues.- This role will require the creation of content such as presentations, project plans and other written deliverables.- Track record of ramping up quickly in an evolving and challenging role.- Well-honed troubleshooting skills at various levels of complexity.- Experience managing multi-tier application stacks from the OS up through custom applications.- Experience with Azure service offerings.- Experience in Service Level Reviews, Reporting and Management.- Ability to manage multiple tasks and projects in a fast- moving environment.- Presentation skills; high degree of comfort with both large and small audiences.- High level of comfort communicating effectively across internal and external organizationsEducation- Bachelor Degree in Computer Science or Computer Engineering, or relevant experience.- Certifications in AWS, Azure and GCPLanguage- Fluency in spoken and written English; Arabic is an advantageOverall Experience- 6+ years of experience working in a customer facing service delivery/technical account management role with a high level of accountability.- 6+ years of experience in a customer facing technical role (design/implementation/ consulting) at a cloud services provider, managed services provider or managed hosting provider.

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Mobile Architect | Stanley James

    Employment: Full Time

    We are recruiting a Mobile Architect on behalf of a leading UAE headquartered organisation who are recognised as a leader within their industry. This is an excellent opportunity to join a once in a generation project and have a significant hand in shaping a strong brand.

    Applications are sought from those with 10 years of experience which will include hands on development and conceptual & architectural design on an enterprise scale of both iOS and Android mobile applications. You will be educated to degree level and have an excellent command of written & spoken English.

    Stanley James is a privately owned recruitment business with offices in both Dubai and Cape Town allowing us to have global reach and a strong presence across EMEA and APAC. We have an expert team of recruitment specialists that are people centric, knowledgeable and driven to connect talent across all corporate functions. We are the partner of choice for SMEs, niche industry specialists and enterprises across the Technology, Financial Services, Management Consultancy, Legal, Construction & Engineering and Energy & Oil Gas sectors.
    We typically recruit a wide range of skillsets across all corporate services, front/back office functions and commercial leadership teams. This includes Finance, Information Technology, Legal, Sales & Marketing, Engineering, C-Level/Leadership, Business Change, Operations, Special Projects and Business Support Services. More

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    Microsoft System Engineer | Michael Page

    Employment: Full Time

    As a Microsoft System Engineer, you will responsible for planning and implementing new systems, troubleshoot and correct software errors and deficiencies as well as improve existing systems.Client DetailsA leading organisation based in Abu Dhabi.Description* Microsoft 365 with focus on Exchange Online, MS Teams, Azure Active Directory, Intune, Azure AD Connect, Yammer Enterprise, Delegate 365, Delve, Sway, Office Online, OneDrive for Business and Office Pro-Plus.* Provide solution scope details of project to internal or external teams.* Provide updates reports for ongoing projects to IT management.* On-prime Windows server technologies support and administration.* Microsoft 365 and Azure support, maintenance, and administration (account provisioning, migration to M 365, distribution group creation, license activation). Strong skills with using the Admin Portals.* Troubleshooting Microsoft 365 account, startup issues and ActiveSync configurations for Mobile Messaging Services.* Microsoft 365 Reporting, Health Status and Upcoming Evergreen changes with* Technical support with our Service Desk/ Engineering Teams.* Assist with configurations, PowerShell scripts, baseline policies and backup/DR processes.* Provide technical guidance for migration, configuration and deployment of Microsoft 365, Windows 10, Azure AD, Azure AD Connect, AD Federation and E&MS services across the organisation.* Create user guides and instructional documents for end-users and service desk teams.* Update, contribute, and maintain Microsoft SharePoint online team sites as procedures/ documentation change.* Responsible for L1/L2 Technical Support for group of companies and multiple sites, Service Improvements, reporting, root cause analysis, incident management, automation, and developments for all Microsoft 365 services or cloud infrastructure.Job Offer* Dynamic work environment* Attractive salary* Opportunity to work for a leading organisation

    * 5 to 10 years in Microsoft systems administration.* Implementation / service provider background is preferable.* Valid driver’s license as there will be travel involved to other sites.Certifications desired:* Microsoft 365 Certified: Enterprise Administrator Expert* Microsoft 365 (Messaging or Security)* IT Service Management ITIL Foundation Certificate in IT Service Management

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
    Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More