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    Support Engineer (Level 2) | Brightware

    Employment: Full Time

    As a Support Engineer, you are responsible for providing support for troubleshooting requirements in the Engineering, Infrastructure service or Product/Package Implementation.You are expected to apply know-how with minimal or broad supervision and be involved in implementation, integrated testing, debugging and documentation and on-call support or in shifts. Also, you will handle day-to-day End User Support operations and provide second level support to resolve reported technical problems. maintaining and monitoring request logs to follow up on the requests received, and assuring alignment with defined service level agreements (SLAs).

    • System installation and time to time maintenance.• IT Support for existing middleware’s & Products. with involvement in supporting system implementation.• Answering calls and providing necessary support over phone/ email / physical visit.• Should be available for support during client’s operational hours – 8:00 AM to 5:00 PM, and during weekend in case urgent support required.• Ability to communicate and clarify technology solutions in business terms.• Good planning and time management skills.• Perform planned activities in order to deliver enhancements to the company’s infrastructure.• Experienced in APIs and Web-services implementation and development.• Experienced in .NET development and Software engineering.

    BrightWare provides IT Solutions and Services for clients in Saudi Arabia, starting from identifying requirements to implementing the appropriate solution with infusing this cycle with integrity and work ethics.
    Galvanized by its intensity, BrightWare is committed to provide high quality IT Solutions and Services. Most importantly, we strive to be the employer of choice in this industry.
    Brightware, inspired by its leaders, is founded to turn clients, employees and communities dreams into reality.
    Vision: To provide our clients in the region with sustainable innovative solutions and services for Software and IT Management.
    Mission: – Through technology, turning visions into reality for our clients, employees and communities. – Be the employer of choice More

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    Program Manager | Michael Page

    Employment:

    Full Time

    As the Program Manager, you will be working with one of the verticals of their diverse portfolio of products to provide support and facilitate program planning and delivery. You will be working with a high performance multi-disciplinary and will be responsible for the project execution including cost performance, scheduling, risk management, technical execution and problem solving.Client DetailsA global technology solutions provider supporting organisations in the digital and marketing space through the development of innovative, revenue generating, diverse in-house products.Description* Accomplish strategic objectives by overseeing multiple project activities.* Achieve operational objectives by contributing information and recommendations to strategic plans and reviews and preparing and completing action plans.* Implement production, productivity, quality, and customer-service standards by resolving problems, completing audits, identifying trends, determining system improvements, and implementing change.* Meet financial objectives by preparing an annual budget, scheduling expenditures, analysing variances, and initiating corrective actions.* Enhances department and organisation reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.Job Offer* Attractive tax-free salary and family benefits.* Diverse working culture with a great scope for growth.* Opportunity to join one of the fastest growing organisations in the Middle East.

    * 5-8 years of overall work experience with start-ups or mid-sized organisation.* Extensive experience in program management.* Excellent written and verbal communication and presentation skills.* Proven stakeholder management skills.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    Senior FICO Consultant – Permanent Contract | Michael Page

    Employment:

    Full Time

    As the Senior FICO Consultant, you will be designing and defining the chart of accounts structure within SAP by transforming business requirements into system specifications to meet current and future requirements.Client DetailsA leading organisation based in Abu Dhabi.Description* Understanding the business requirement of the organisation.* Preparation of blue print for implementing the project.* Implementation of the project.* Validate the reports requirements.* Provide training to end-user.* Sort out day to day queries of end users.* Enhancement of the SAP for end user based on requirement.Job Offer* Dynamic & stable work environment* Opportunity to work for a leading organisation

    * 8+ years of experience in SAP, with at least 4 end-to-end implementation projects.* At least 2+ life cycle implementations of SAP S/4 HANA (1609 or above.* Required Skills: FI New GL with Profit Center Accounting, New Fixed assets & AM, Bank accounting interfaces – AR & AP, CO CIP program, AR including credit control (integration with SD), AP, GL, AM, TR (Cash Management), Profit Center Accounting, Cost Center Accounting, IO, COPA, Product Costing and Material Ledger, intercompany processes.* Understanding of cross module integration with other SAP modules i.e. HCM/SD/MM/PP/PM/PS.* Must be able to start in a month’s time.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    Project Implementation Specialist | Cloudscape Technologies

    Employment:

    Full Time

    Your role as a Software Implementation specialist is to be an active participant within the projects team at Cloudscape. As part of this team, you will in charge of software implementation & roll out as well as the software training process for active project, so that you can help our retail & hospitality clients achieve their business goals.As a member of this team, the Software Implementation specialist will add value throughout the post-sales & implementation process by understanding the project brief, required software solution to be implemented and follow the implementation process that is laid out.You’re expected to • Meet with customers and understand the requirements.• Take ownership of the solutions and work collaboratively in the transition, implementation, and delivery of the POS and inventory management solution.• Provide training and coaching to clients on the chosen technology solution.• Implement on-site hardware as needed by the project.• Implementation of cloud-based systems especially focused on Point of Sale systems & Inventory management systems.• Provide training sessions via in-person or online sessions to our clients• Following up with the customer part of the after-sales & support cycle.

    Salary:
    AED
    5,000 to 7,500
    per month inclusive of fixed allowances.

    • We are looking for a person that enjoys working in a small, but young & fun team. • We expect that you have previous experience in implementing POS and Inventory Management / ERP systems. • The person should be fluent with technical jargon and understand connected applications such as accounting, e-commerce and have working knowledge of these systems.

    Cloudscape Technologies is a leading cloud integration and advisory firm servicing businesses across Retail, Wholesale and Hospitality industries. With strong experience and backgrounds in retail and technology, Cloudscape strives to help business owners increase business efficiency and profitability by leveraging the best-in-breed cloud-based business applications across POS, CRM, Inventory Management and Accounting.

    With clients across the Middle East, we use a consultative process to assist with data migration, implementation, on-site training and support services. More

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    QA Tester | Global Hotel Alliance (GHA)

    Employment:

    Full Time

    The QA Tester will be responsible for designing and implementing test plans to improve the usability of GHA systems. While the majority of the time the future hire will be focused on the testing related tasks, there is a need to support our Online Content Management team in the times of high-load/leave absence.Reports to: Director of E-commerce ApplicationsKey interactions: CMS Support team, Central Systems team, Marketing team,3 rd party vendorsMain tasks:• While majority of the time future hire will be focused on the testing related tasks, there is a need to support our Online Content Management team in the times of high-load/leave absence.Testing related (70%)• Support and sometimes lead all testing activities throughout software development lifecycle with the main focus on UAT• Work with bug tracking system to record, trace and drive to resolution defects and issues discovered• Participate in task planning, risks evaluation, estimation processes• Learn products, processes, technology, and apply that knowledge in a productive manner to ensure quality testing of new software releases and support in diagnostics of web and mobile app issues;• Execute test cases and update test documentation;• Create effective test reports and traceability matrix;Content Management/Web Support (30%)• To support our Content Management System team by uploading new content, updating and maintaining user manuals, assisting with B2B user requests, building landing pages;• Assisting with reviewing, writing, editing and maintaining web content and digital assets.

    Requirements – technical skills:• At least 1 year of experience in web and mobile (iOS and Android) testing;• Experience in functional and non-functional testing;• Good understanding of testing approaches and practices;• Experience in creating and maintaining test documentation/specification;• Experience in Web UI/UX testing, cross browsers and cross platforms testing.It Will be a plus:• API testing experience (Postman);• Being familiar with Agile, Scrum• Basic knowledge of HTML/CSS;• Experience with Atlassian product family (Jira, Confluence).Requirements – Soft skills:• Attention to details;• Strong work ethic and a get-the-job-done attitude;• Active and willing team player with an ability to work independently (important);• Ability to handle multiple projects in a fast-paced, deadline-driven environment.

    Global Hotel Alliance (GHA) is the world’s largest alliance of independent hotel brands, bringing together more than 30 brands with over 550 hotels in 75 countries. GHA uses a shared technology platform to drive incremental revenues and create cost savings for its member brands. GHA’s award-winning loyalty programme, DISCOVERY, provides 15 million members exclusive opportunities to immerse themselves in local culture wherever they travel. More

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    Senior Software Engineer | Amazon.ae

    Employment:

    Full Time

    DESCRIPTIONCome join Amazon’s “Emerging Countries Customer Fulfillment” org (ECCF), at Amazon’s development center in Amman, Jordan. We are searching for a smart, energetic, curious, and self-disciplined Software Development Engineer to define and deliver our efforts for our current and future Customers.Amazon strives to be Earth’s most customer centric company, ECCF “Emerging Countries Customer Fulfillment” focuses on the new markets where Amazon have a potential to invest and scale the customer base. As these are small and nascent operations, the challenges and opportunities are different compared to mature countries. Here the technology has an important role to play in creating differentiated experiences for customers in those regions. As a new market and with evolving customer expectations there are opportunities to invent on behalf of the customers and export those models to more established geographies. The team will focus on creating a deep partnerships with WW technology teams and works on projects on a new set of innovative features which will add great value to those countries.We look for experienced software engineering leaders who possess a wide variety of skills. As the successful applicant for this role, you will solve varied complex problems across Amazon (including business prioritization, technical challenges in optimization, large-scale computing, distributed systems, web applications, scalability, security, and algorithms), you will drive multiple programs in parallel, you will work with business stakeholders and partner technical teams across MENA, India, Brazil, and the USA, and you will support the growth and development of a high-performing software engineering team.

    BASIC QUALIFICATIONS• Bachelor’s Degree in Computer Science or related field• 8+ years of software development experience• Object-Oriented Programming (OOP) and/or Design (OOD) best practices and principles.• Computer Science fundamentals in data structures, algorithms, problem solving, distributed systems, and complexity analysis• Knowledge of professional software engineering practices and best practices for the full software development life cycle (SDLC), including coding standards, code reviews, source control management, build processes, testing, and operations• Self-directed an capable of working effectively in a highly innovative and fast-paced environment• Experience with Agile software development in a UNIX/Linux environmentPREFERRED QUALIFICATIONS• Master’s Degree in Computer Science or related field.• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.• Experience with distributed computing and enterprise-wide systems• Strong problem solving, communication, presentation and interpersonal skills.• Architecture skills, knowledge of design patterns, and strong fundamentals.• Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy.• Experience developing RESTful web services and complex software systems that have been successfully delivered.• Experience working with cloud architecture, web services, and web sites• Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces, data stores, cloud technologies, and back-end systems.• Experience mentoring junior software engineers to improve their skills, and make them more effective, product software engineers.• Experience influencing software engineers best practices within your team.• You are the type of person that quickly wins the respect of peers, and jumps at the chance to share knowledge and mentor.

    Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae. More

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    Data Quality & Governance Lead – Manager (12 Months Fixed Term) | PricewaterhouseCoopers

    Employment: Full Time

    IFS – IT – Data Quality & Governance Lead – Manager (12 Months Fixed Term) – JordanLine of ServiceInternal Firm ServicesSpecialismIFS – Information Technology (IT)Management LevelManagerJob Description & SummaryA career in our Enterprise Data Analytics practice will provide you with the opportunity to help organizations uncover enterprise insights and drive business results using smarter data analytics.We focus on a collection of organizational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organizations in order to keep up with the changing nature of customers and technology. You’ll make impactful decisions by mixing mind and machine to leverage data, understand and navigate risk, and help our clients gain a competitive edge.Our team helps clients navigate various analytics applications to get the most value out of their technology investment and foster confidence in their business intelligence. As part of our team, you’ll help our clients implement enterprise content and data management applications that improve operational effectiveness and provide impactful data analytics and insights.Responsibilities will include:- Proactively champions the value of useful information as a strategic business asset and revenue generator by providing the organization, guidance, and oversight for establishing and maintaining principles, role definitions, responsibilities, standards, procedures and accountability for information(data) stewardship.- Owns and drives various mass data cleansing projects that would involve correcting inaccurate data, filling missing data, merging duplicates and building account hierarchy relationships.- Actively seeks new technologies to streamline and automate manual data management processes; reviews current technology solutions and makes recommendations based on fit with the organization & strategic vision.- Leads development and execution of multi-year business plans that address current and emerging information demands, collaborating with other capability owners to drive maturity.- Engages with cross functional business stakeholders to establish adoption of data governance definitions, policies and procedures to ensure continual alignment around the development, maintenance, access, use, security, retention and retirement of information (data) assets.- Defines and implements a collaborative approach for proactive monitoring, detecting, assessing and cleansing data quality issues to ensure fitness for intended uses and sustained quality.- Builds the strategy, develops the roadmap, and manages the backlog and end-user support for the application platforms for data governance, data quality monitoring, and master data management capabilities.- Monitors the cost of collecting, managing, and sharing data while increasing the value of the data to the organization.- Ensures benefits realization and lessons learned are documented and embedded into subsequent planning cycles and activities.- Develops, designs and implements metrics/dashboard reporting for key management initiatives- Partners with business analysts, systems analysts, and engineers in requirements gathering and reviews.- Responsible for analyzing and translating business, information and technical requirements into a strategy that outlines solutions to achieve business objectives.

    – Bachelors degree or equivalent- 5+ years experience in information lifecycle management including experience with data governance, data quality, master data management and business intelligence- 4+ years management experience- Ability to assemble, analyze, and evaluate data and to be able to make appropriate and well-reasoned recommendations and decisions to the business stakeholders and project team- Strong leader who can work with multiple stakeholders, develop and execute information strategy while being able to manage day-to-day tactical activities- Experience with Data Quality Tools (E.g. Informatica).- Experience with Microsoft BI and other business intelligence tools. Experience with MDM and PIM solutions Skilled in being a strong team player, i. e.; flexible, collegial, and enthusiastic- Experience with implementation of global master data projects- Experience with data analysis tools and data lineage/metadata tools- Thrives in a fast-paced environment with multiple project assignments; ability to effectively execute tasks while under pressure- Ability to work independently with minimum supervision- Excellent analytical and creative problem-solving skills- Strong verbal, written, and interpersonal communication skills- Possesses strong organizational skillsTravel Requirements0%Available for Work Visa Sponsorship?YesGovernment Clearance Required?No

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Director of Technical Delivery | NSI & Bluefin Talent

    Employment: Full Time

    Director of Technical Delivery – QatarA renowned IT Services provider is looking to hire a Director of Technical Delivery for their Doha office. The successful candidate will be responsible for the technical delivery (internal and external partners) of development both for standards and quality issues. Introducing new methods and approaches that are aligned with global trends for solutions and custom application delivery is one of the primary responsibilities.Ideal candidate has managed and delivered large complex programs from a technical delivery perspective and has been involved in both technical design and implementation of solutions.Key Expectations:• A business acumen with a strategic ability• Proven experience as Sr. delivery professional and other managerial positions with thorough understanding of implementation, integration and software development cycles, techniques, and methods.• You should have excellent knowledge of performance evaluation techniques, key metrics, SLAs, data analysis, reporting and budgeting.• You are required to identify and assess complex problems and creates competent solutions basis on analysis, in-depth knowledge of organizational objectives & vision.• Your interaction and management of stakeholders is with Board Members, C suite, Ministry Officials, Senior Leadership including Functional/Department Heads levels at a client and/or within the firm, involving negotiating or influencing on significant matters.• Strong communication, negotiation, and escalation skills

    • Need to have mandatory prior experience in managing multi-faceted, large, and complex technical delivery teams.• University degree in Computer Science, IT, Business Administration with specialization in Information Technology from a recognized university. Professional Certification in IT Service Delivery, Development Management is preferable• Overall, 10 to 15+ years of relevant experience with a Digital, Technology delivery / Solutions provider or System Integrators• Minimum of 5-6+ years of experience leading and/or managing large multiyear complex technical delivery and Integration Management.• Should have managed largely to medium size teams’ resources providing architecture & design, implementations, applications development.• Preferable experience in program delivery that incorporates at least 2 or more emerging technology namely Cloud, IoT, Big Data Analytics, Automation, etc.

    New Sourcing International (NSI) / Bluefin Talent have partnered so to offer a specialized recruitment solution within the Consulting and Financial services domains.
    Working together as a specialist search and selection agency, we concentrate on blue chip financial services and strategy / technology consulting organizations across Europe and the Middle East; focusing exclusively on Financial Services, IT and Risk. Being niche allows us to offer a premium search service, tailored to overcome the technically challenging nature of recruitment for the specialist functions that we work.
    We are dedicated to representing best of breed candidates in the region in our dedicated fields of employment. As such we are a leading outfit for placing ex-pats and internationally educated students in the region.
    Our biggest unique selling point, is that we are steered by a dedicated team of ex-financial services and industry professionals. This allows us to offer a level of candidate pre-screening for roles, which is largely anomalous to the recruitment profession. Our ability to bridge the technical knowledge gap typical recruiters encounter, coupled with a thorough delivery process allows us to drive consistently superior results for our clients sourcing requirements. Designed to provide a fast and efficient turnaround, we minimize the use of internal resources our clients spend vetting inadequate profiles, allowing them to quickly get back to focusing on their strategic goals.
    Our strength lies not only in the specialist nature of our firm, but also in the commitment we show towards our clients and candidates. We endeavour to build long-term relationships and recognise the crucial nature of communication throughout the recruitment process. Excellence, integrity, respect and transparency are cornerstone to the culture we promote. More