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    OpenShift Engineer | IBM Middle East

    Employment:

    Full Time

    Introduction Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.Your Role and Responsibilities The IBM Technology Support Services (TSS) Open Source support mission is in the third wave of “start-up mode”. Join us in what promises to be an incredible journey in helping customers transform their businesses using community Open Source Software. IBM’s Global Open Source team is looking for IT experts experienced with implementing Open Source software for clients in coordination with Open Source Architects. Role and Responsibilities – Experience in OpenShift or OpenStack Component services in Compute, Storage, Networking and monitoring of applications. – Experience with Unix/Linux/Windows server, shell/bash scripting, server management – Experience in Kubernetes Docker, CRIO. – Experience in performing Infrastructure as code provisioning. – Applies knowledge of Storage, Compute, Security Services. – Able to perform administration of hybrid cloud environment, Configuration of HA/DR. – Create knowledge via articles, blogs and remote training. – Ongoing Skills Development

    Required Technical and Professional Expertise – At least 5 years of previous experience implementing Open Source technical software solutions. – Technical working knowledge of core Open Source products (at least one or two of the following: OpenShift, OpenStack, Ansible, Istio, Kubernetes, Docker, CRIO, Rancher, etcd). – Excellent written and verbal communication skills – Previous Customer Facing role Preferred Technical and Professional Expertise – Skills to develop software solutions using cloud native technologies utilizing languages such as Python, Java or Golang via DevOps best practices – Previous experience in migrating to Open Source solutions – Existing contributions to an Open Source community or a desire to do so – Building cloud native solutions – You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies – Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work – Intuitive individual with an ability to manage change and proven time management – Proven interpersonal skills while contributing to team effort by accomplishing related results as needed – Up-to-date technical knowledge by attending educational workshops, reviewing publications

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Triage Support Specialist | IBM Middle East

    Employment:

    Full Time

    Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities Join IBM TSS team and help our clients all over the world, we are looking for an enthusiastic & technical savvy person to work with us to help solve our clients technical puzzles, if you have strong client management and communication skills along with experience in the support field then this could be the role for you. We work with a wide variety of customers providing triage services for different products, you will be involved in supporting our clients by taking ownership of their cases and ensuring that the cases are triaged correctly and progressed in timely fashion

    Required Technical and Professional Expertise – Language: Must be fluent in English – Strong communication skills – Strong soft-skills and customer management techniques – 2-4 years’ experience in customer support field Preferred Technical and Professional Expertise – Strong knowledge in Oracle products – Project management skills

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Open Source Engineer | IBM Middle East

    Employment:

    Full Time

    Introduction Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today – planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of.Your Role and Responsibilities The IBM Global Technology Services remote open source applications support mission is in the third wave of “start-up mode”. Join us in what promises to be an incredible journey in helping customers transform their businesses onto open source projects. IBM’s Open Source Services team is looking for hands-on technical experts with deep admin and operations experience. Your Role and Responsibilities – Solution construction, implementation, and systems integration – Translate requirements into the design and development of customized systems – Conduct health check and recommend improvements in architecture or configuration – Troubleshoot and resolve design and configuration issues in the customer’s environment.

    Required Technical and Professional Expertise – Five years of implementation experience on one or more of these open source projects: Apache Kafka, OpenJDK, Spring Framework, Java, Apache ActiveMQ, MongoDB, PostgreSQL, Apache Hadoop, Apache Hbase, Apache Spark – Excellent written and verbal communication skills – Previous Customer Facing Role Preferred Technical and Professional Expertise – Skills to develop software solutions using cloud native technologies utilizing languages such as Python, Java or Golang via DevOps best practices – Existing contributions to an Open Source community or a desire to do so – An understanding of what it takes to migrate from proprietary to Open Source platforms – Experience with event driven architecture and messaging – Cloud integration experience – You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies – Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work – Intuitive individual with an ability to manage change and proven time management – Proven interpersonal skills while contributing to team effort by accomplishing related results as needed – Up-to-date technical knowledge by attending educational workshops, reviewing publications

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Open Source Software Architect | IBM Middle East

    Employment:

    Full Time

    Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities The IBM Technology Support Services (TSS) Open Source support mission is in the third wave of “start-up mode”. Join us in what promises to be an incredible journey in helping customers transform their businesses using community Open Source Software. IBM’s Global Open Source team is looking for software architects experienced leading clients through digital transformations. Your Role and Responsibilities – Act as the IBM transformation focal point and work with clients to understand their Open Source strategy, vision, and governance models. Advise how to organize and effectively run Open Source projects that deliver business value. – Development of high-performing solutions that deliver business value to the client, utilizing design methodologies, repeatable approaches, and best practices. – Mentor advisors working with clients in the field. – Act as technical resource and point of escalation for team members. – Create knowledge via articles, blogs and remote training.

    Required Technical and Professional Expertise – At least 3 years of previous experience as a client-facing technical software consultant designing technical software solutions against client requirements. – Ability to lead workshops, presentations, and other events for clients, articulating complex technical solutions. – Technical working knowledge of core Open Source products (at least one or two of the following: OpenShift, OpenStack, Ansible, Apache Kafka, PostgreSQL, MongoDB, ELK, Prometheus). – Excellent written and verbal communication skills Preferred Technical and Professional Expertise – Skills to develop software solutions using cloud native technologies utilizing languages such as Python, Java or Golang via DevOps best practices – Previous experience in migrating to Open Source solutions – An understanding of architecture frameworks such as Open Group TOGAF or Zachman and approaches such as Design Thinking – Existing contributions to an Open Source community or a desire to do so – Building cloud native solutions – Leadership or mentoring experience

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Linux Support Engineer | IBM Middle East

    Employment:

    Full Time

    Introduction Join IBM TSS team and help our clients all over the world, we are looking for an enthusiastic & technical savvy person to work with us in solving our clients technical puzzles, if you have strong technical, troubleshooting and communication skills along with experience in the support field then this could be the role for you. We work with a wide variety of customers providing technical support for Linux products, you will be involved in supporting our clients’ IT infrastructure for configuration queries and break/fix scenario.Your Role and Responsibilities Remote Technical Support for SAP Appliances (Total Solution Support) will be primary contact for customers for incidents on the complete infrastructure stack for SAP BWA and HANA systems this includes Power/Intel server hardware, virtualization layer, Linux operating system and attached storage as well. Job Responsibilities- Work as a direct interface to the customer for the problem determination up to the comprehensive identification of the cause and solution of the technical problem. – Carry out proactive tasks like: proactive reports, proactive System maintenance, release management checks, proactive systems health checks of the complete infrastructure layers for SAP HANA. – Will work with an international team and the higher support levels up to and including the laboratory. – Structured complex problem determination tasks: – To collect the required information from the customer, – Coordinate the involved support teams, – To promote the root cause analysis in a structured manner according to defined methods, – To create suitable and coordinated action plans – To advise the customer comprehensively up to the final solution of the problem. – Clear communication and clarify conflicts in case of an escalation

    Required Technical and Professional Expertise – Language: Must be fluent in English – Strong knowledge in the different Linux distributions – Strong communication skills – Strong soft-skills and customer management techniques – Strong troubleshooting skills – 3-5 years’ experience in the support field Preferred Technical and Professional Expertise – Bachelor’s degree in Computer Science or equivalent – Certified RHCSA/RHCE – Knowledge in Virtualization – Location : Smart Village – Working Hours : Shift based

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Cloud Go to Market Leader | IBM Middle East

    Employment:

    Full Time

    The Cloud GTM Leader typically develops a long term business relationship with one strategic or several important clients, providing total solutions to the client’s business needs.• The Cloud GTM Leader is the lead sales person on a strategic outsourcing engagement and is responsible for the overall sales effort. • The Cloud GTM Leader is responsible for the development and closing of highly complex information technology solutions to senior client executives, which can include the CEO, CFO, CHRO, COO, CMO, CIO, Board of Directors and evaluation committees.• They are required to have an in-depth understanding of the client’s business, goals, strategies and industry trends and directions. • The CSE in his/her role will be facilitating / assisting in the development of or a shift in the strategic direction of an organization. • Consultative selling experience with C suite buyers is a key skill to be able to successfully convert opportunities.• The opportunities may lead with Consulting Service offerings and/or be coordinated with the consulting service offerings, as appropriate, to ensure the potential of aggregating the sale of all IBM offerings (including other offerings like Software and IGF to name a few) around those service opportunities. • Develops organizational, business and professional skills and supports efforts to bring the appropriate business solution offering to closure. • Takes direction from the IBM IOT Service leaders, and drives IBM’s efforts to become the premier solutions provider.• The Cloud GTM Leader is responsible for leading small and large, multi-disciplined teams, and integrating products and services required to meet business needs. • They may lead multiple opportunities concurrently although typically in different sales stages and have assigned signing’s and customer satisfaction targets for the service line they support.• Assumes additional responsibilities as assigned. The role carries hard signings target for assigned geography.Ability to• Work with client’s key Business and IT stakeholders as well as C-level executives to demonstrate IBM’s Journey to Cloud proposition• Understand client’s business and technology strategy, and translate that into a client specific Cloud PoV• Articulate cloud solutions, cloud advisory, modernization and migration strategies for our clients.• Lead creation and execution of services pipeline• Develop compelling solutions, campaigns and proposals that differentiate IBM methodology and architecture and positions IBM as the multi-cloud partner• Navigate solutioning cycle between multiple Lines of Business to create integrated proposals.• Identify and deliver proof of concept or minimum viable product to create immediate client impact• Work with a global/virtual teams to collaborate and deliver the best in class products to our clients• Build relationships with Microsoft, AWS and Red Hat organizations and collaborate with our partners to position IBM as their premier system integration partner.

    Required Technical and Professional Expertise • 10+ years ‘experience of successful sales execution in complex environments• 3+ years sales experience of multi-cloud services and platforms• Proven deep relationship management skills with key accounts at a strategic level• Deep understanding of cloud technologies across Cloud Advisory, Cloud Native Build, Cloud Modernization/Migration and Cloud Management spectrumPreferred Technical and Professional Expertise • Deep knowledge and understanding of Azure/AWS PaaS and IaaS features• Hands on experience on designing and developing services on Azure/AWS/Red Hat (Web Apps, Mobile Apps, APIs, Microservices)• Experience in securing the applications on Azure/AWS (PaaS, IaaS etc.)• Experience of migrating workload to Azure/AWS/Red Hat from private cloud, other clouds or on-prem infrastructure of customers• Certified in Azure, AWS or Red Hat in the architecture domain

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Software Technical Support Internship | IBM Middle East

    Employment:

    Full Time

    Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities IBM seeks to hire a Technical Support Internship. A person interested in this role will have the opportunity to grow their technical skills in the field of technical support and acquire the knowledge that would facilitate a technical support career progression. We are looking for analytical puzzle solvers who thrive in a driven enterprise customer support environment. You will work as part of a motivated worldwide team to assist IBM customers to perform problem determination on different HW and SW products. We are seeking demonstrated problem solvers with proven communication skills. In this position, debugging and analysis are performed via the telephone as well as electronically. Candidates must have the desire to wow customers, articulate solutions, and options, and take the opportunity to interact with the end users, as well as the developers and sales teams to be a well-rounded contributor. The challenge in this internship is to able to interpret complex software problems that span across multiple client and server platforms. If you are self-motivated and collaborative, join us and prepare to learn. – Responding to client queries and providing remote technical software support in a timely manner. – Maintaining highest client satisfaction and relationships even in severe and pressurized situations. – Interacting with client and IBM functions consistently until problem solution.- Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business. – Employing IBM’s standard support delivery methodologies and tools. – Following established processes for effective management of support incidents. – Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction. – Demonstrate excellent English oral and written communication skills. – Adhere to the set working schedule, supporting 24—7 shift operations.This is a 6 month contract, internship. – Required Technical and Professional Expertise – Language skills: Fluency in English; written and oral. 2nd European Language preferred. – Technical skills: Basic knowledge of Operating Systems (UNIX and Linux);- Bachelors Degree; Computer Science or Software Engineering preferred

    Personal skills:- Excellent communication skills (both verbal and written)- Excellent organizational skills- Good analytical and problem solving skills- Ability to work within a team- Strong customer driven focus- Good presentation skills- Ability to listen to clients and understand both situational and technical issues- Focused & Results orientated- Accuracy and attention to detailsPreferred Technical and Professional Expertise Language skills: – Fluency in French, German, Italian or SpanishTechnical skills:- C and UNIX / Linux shell script programming;- AIX operating system; AIX (or UNIX / Linux) networking, file systems, security and administration;- Working knowledge of common administration and debugging tools;- Additional consideration for existing knowledge of IP Security (IP);- Additional consideration for existing knowledge of IBM support tools and processes

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Solution Architect | Infoline LLC

    Employment:

    Full Time

    • Experience in Telecom domain in any roles like – Architecture, Pre-Sales, Delivery and Operations• Have experience in any BSS and OSS Platforms, Enterprise Integration Platforms, Activation and Provisioning, Mediation and Billing, Service Assurance platforms• Theoretical knowledge of eTOM, SID and NGOSS Framework• Desirable experience in Enterprise and Data Architecture, Solution Engineering • Having relevant Certifications is a big plus• Knowledgeable about Latest Tech Trends• Have experience in SOA and Micro-services architecture• Possess Infrastructure Knowledge / Deployment architecture & Network knowledge• Adept with Integration techniques• Must have Basic knowledge in Security architecture / such as Authentication and Authorization techniques• Knowledge of Design Thinking approach, Excellent Oral and Written Communications and Presentation Skills• Must be self-motivated, analytical, detail oriented, organized and pursue excellence on all tasks• Good to have Knowledge of Telecom industry best practices, future trends and design patterns• Ability to solve problems using a creative and logical mind set• Ability to articulate the value of technical capabilities

    • Exp Level: 5 to 8 years in Telecom domain like Architecture, pre-Sales, Delivery and Operations• Nationality: Omani preferred• Gender: Male or Female• Education: Diploma or Bachelor• Good communication and flexible to learn

    Established in the year 2003, Infoline LLC is one of the foremost IT enabled service (ITES) providers with specialization in business process outsourcing & IT solutions and services in Oman. Since inception, it has grown steadily to become a major IT Service provider in the Sultanate of Oman. More