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    Senior IT Manager | Saudi Networkers Services (SNS Group)

    Employment: Full Time

    • Directs technological research by studying organization goals, strategies, practices• Maintains the organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans• Security architecture design and implementation of security solutions.• Technical problem detection and solving.• Security and network Incident response procedures• Business development and practice management skills.• Good knowledge of SAMA IT regulations• Good understanding of SAMA e-trust system

    • At least 8-10 years of working experience with the same field. At least 5 years IT team management experience• Good knowledge of intranet, internet & web technologies, and application traffic.• Good experience in multi-vendor firewalls, routers, and switches installation and configuration• Good knowledge in Virtual Private Network VPN, VLAN, and MPLS.

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.
    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.
    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

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    IFS – IT – Network & Infrastructure – Manager | PricewaterhouseCoopers

    Employment: Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Information Technology (IT)Management LevelManagerJob Description & SummaryEstablished in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates. We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region.One Firm: Transforming our region.Our purpose is to build trust in society and solve important problems.In an increasingly complex world, we help intricate systems function, adapt and evolve so they can benefit communities and society – whether they are capital markets, tax systems or the economic systems within which business and society exist. We help our clients to make informed decisions and operate effectively within them.A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients.You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Technical Infrastructure and Transformation team assists PwC with information technology transformation efforts, helping us to improve our business value through optimizing our information technology capabilities. You’ll help PwC understand, plan for, and realize strategic businessopportunities in information technology.The role required a dynamic IT professional with extensive experience in managing planning, budgeting, patching, updating, monitoring, maintaining and support IT Operations / infrastructure and data centers) related services / software and equipment.Primary duties and responsibilitiesResponsibilities:- Implement, and ensure delivery of all current and future infrastructure and data centers projects, and business cases.- Implement and manage current and future infrastructure and data centers related projects, and ensure delivery of project deliverables and milestones, with agreed on time and quality.- Identify, implement and manage infrastructure and data centers projects changes, issues and risks, and escalate them as necessary.- Reporting as necessary for business and IT Infrastructure leads on projects / solutions implementation progress.- Monitor performance of Data centers components and manage / escalate issues and risks to the management as necessary.- Design, configure and deploy infrastructure solutions, in addition to develop associated solutions cost to build, operate and maintain.- Plan, implement and ensure delivery of infrastructure and data centers configuration, changes, releases, incidents and updates.- Plan and ensure that the capacity of technology infrastructure including backups can deliver the agreed- on service level in a cost effective and timely manner.- Monitor and supervise the daily operations of the core infrastructure, Backup management, procurement management, data centers patching and equipment management.- Ensure that all Operations, infrastructure and data centers services are available and meet the agreed-on service level.- Response and implement the requests for changes to the Infrastructure production environment to minimize the risks of service disruptions, in addition to manage and control the implementation of approved changes.- Build and maintain continuous dialogue with business partners and other technology functions to support effective collaboration and team coordination.- Coordinate with other technology functions, to deliver the projects agreed on requirements and services.- Contribute in developing of function processes and ensure of implementation of related processes and standards.- Plan and execute in depth technical activity, influencing the direction of activities/plans and providing technical insight and guidance to others.- Investigate and help resolve issues on customer’s network and IT estates using agreed troubleshooting methodologies.- Manage support cases to enable fast resolution that exceeds our customers’ expectations.- Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes.- Maintaining the records and using the central document repository, to ensure knowledge sharing across the team and enable best practice.- Coordination with regional and global technology teams in operational and project-based tasks.- Ability to communicate effectively and build relationships to understand client requirements.- Ability to deliver against deadlines and agreed targets.- Coordination with the vendors and ISPs.Knowledge, skills, and abilities Requirements:- The candidate will be achievement oriented with the ability to be flexible and adaptive on a daily basis.  He will be able to work independently and as part of a team with a fast pace and a high energy that will translate into a high-quality output.- A solid understanding of networking and core Internet protocols.- Deep understanding of Network Fundamentals: OSI & TCP/IP models, TCP/UDP, IPv4/IPv6, Network Components (Router, Switch, Bridge, WAP/WLC), Network Design and Cabling standards.- Deep understanding and hands-on experience with Cisco Switching Technologies.- Deep understanding and hands-on experience with Cisco Routing Technologies.- Deep understanding and hands-on experience with monitoring, network diagnostic and network analytics tools. SolarWinds is preferred.- Deep understanding and hands-on experience with Cisco Catalyst and Nexus Switches.- Deep understanding and hands-on experience with Cisco Technologies (VSS, VPC, SWV, HSRP).- Hands-on experience with Cisco Switches and Routers recoveries and upgrades.- Good understanding of Cloud technologies like SD- WAN, FWaaS, PaaS, SaaS is preferred.- Good understanding of VPN, IPSec, Firewalls, Radius Authentication, ISE Authentication.- Experience with Cisco Meraki Cloud and Cisco Wireless Solution is preferred.- Strong ability to troubleshoot complex network environments.- Experience of using ticketing systems and use of monitoring and management tools.- Supporting and taking ownership of ad-hoc projects.- IT Infrastructure design, implementation, management and support.- Data center operations.- Configuration, management and support (Active Directory, DNS, DHCP, GPO…etc.)- Backup operation implementation and support.- Windows Server 2012/2016 management and support.- 7+ years of relevant experience in Data Centers, IT infrastructure, and IT Operations implementation, and support with direct interaction with business users, preferably within a professional services environment.- 5+ years if relent experience in Enterprise Network Technologies- Knowledge in (Project Management methodologies).- Excellent organizational skills, having the ability to priorities workload whilst being resilient and being able to cope well under pressure and meeting tight deadlines- Customer Obsession- Education: Bachelor’s degree or equivalent in relevant subject areas such as Information Technology.

    Qualifications: The following qualification(s) are required / preferable and beneficial for the candidate to perform the role:- MCSE – Required- CCNA – Required- CCNP/CCIE – Preferred- AWS/Azure certifications – Preferred- Language Skills: Excellent communication skills (verbal and written).  – Fluent in English but multilingual Arabic speaker preferable.- The ability and willingness to re-locate within the Middle East where the role dictates.

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Consulting – Digital Health – Senior UX/UI Designer | PricewaterhouseCoopers

    Employment: Full Time

    Line of ServiceAdvisoryIndustry/SectorHealth ServicesSpecialismOperations StrategyManagement LevelManagerJob Description & SummaryAt PwC Digital Health, the design team is a crucial group of creatives, that helps clients understand what their patients, healthcare workers and caregivers truly need, whilst leveraging technology to enable it. We believe in creating patient experiences that seamlessly integrate into a persons life, so they can focus on things that matter to them. We shape experiences that truly impact millions of humans to live healthier and safer lives.Minimum Qualifications :• 5 – 8 years interaction , visual or hybrid design work experience , with a portfolio having of both app and web experiences• Portfolio of UX – focused work samples for web and mobile applications• Bachelors Degree in Design, HCI , Interaction , and or equivalent practical experience.Preferred Qualifications:Excellent communication skills with the ability to listen, articulate positions, and advocate designs . Experienced at working with a complex product or complex feature at scale Expert in interaction design for mobile , with an adventurous approach to how we marry technology to great user experiences UX portfolio , demonstrating clear insights , problem – solving , and simple solutions . Ability to demonstrate strong UX and Visual Design skills. Previous experience designing solutions within Healthcare. Previous experience in Consulting, Agency or similar.About the role:• Design and user experience (UX ) are at the forefront of everything we do .• The job of a Senior UX Designer is to envision how people experience our products and bring that vision to life in a way that feels inspired, refined and even magical. In a UX Design role , you ‘ ll take on complex tasks and transform them into intuitive , accessible and easy -to – use designs for millions of people around the world – from the first – time user to the sophisticated expert.• Achieving this goal requires collaboration with teams of Designers, Researchers , Engineers and Product Managers throughout the design process – from creating user flows and wireframes to building user interface mockups and prototypes.• At each stage , you will anticipate what our users need , advocate for them and ensure that the final product surprises and delights them.• Digital Health is an impactful business area that enables millions of people over the region to access healthcare.• We ‘ re at the intersection of many changes that make this the perfect time to leap in this space. We are entering a new era of digital experiences in healthcare that encourages users to create, explore, and take action when managing their health.Join the team to help evolve this story and create a vision for the future of Healthcare. Successful candidates will be able to have an impact on an old industry that impacts millions of lives. Within the region, we are pioneering health care experiences that are being recognised around the world from America to Europe. We are leaps ahead on our ambition to make healthcare accessible to all.User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users ‘ needs, behaviours , and emotions to gather insights that inform product strategy and design. Our UX team is growing and we will soon have designers, researchers , content strategists , and engineers who are passionate about quality , usability , and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products ‘ unique capabilities and personalities . Our work touches millions while exemplifying a key principle that is core to our PwC Digital Health philosophy: ” Focus on the user and all else will follow.”

    Responsibilities:• Provide leadership, direction and mentorship for UX projects; lead creative and holistic thinking across diverse product releases , platforms and devices.• Deliver a UX vision, along with a plan for evolutionary , iterative updates , that actualize the larger vision over time.• Build strong relationships and operating rhythms with leaders inside and outside their core Digital Health team to efficiently implement user experiences that are cohesive, inclusive and well -informed.• Set new standards and operational excellence.• Advocate for users in a fast – paced , corporate climate, imparting day – to – day design leadership that fosters a shared understanding of the user – centric intersection between design , content , business and engineering• Great storytelling skills to explain design decisions to build trust with client and business relations.• Work with prototyping tools as a core part of the design process, Strong visual sense, but works with dedicated visual designers and will participate in user experience research and usability studies• Collaborate with, and develop mutual respect and trust with, Product Managers, Engineers, Researchers, and other Designers.• Work cross – functionally and make the UX perspective heard as we bring new and innovative Digital Healthcare experience to our clients and end -user.

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Cyber Security Specialist | Saudi Networkers Services (SNS Group)

    Employment: Full Time

    • Cyber Security Specialist to run our security monitoring operations with the following skill-set to be considered.• Good knowledge on dealing with SIEM and Cyber threat investigations.• Good understating of security controls logs and events life cycle.• Good understand on vulnerability scanning and reporting.

    • University Qualifications: Bachelor Degree in IT / IT Security / CS or related in relevant discipline• Nature and length of previous experience: Should have 1-2 years of hands-on experience as SOC analyst.• Specialist knowledge: Cyber Security / SOC / SIEM and Cyber threat / vulnerability scanning and reporting.• Language Fluency: English, Arabic• Current Location: Saudi Arabia

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.
    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.
    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

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    NOC Manager | Saudi Networkers Services (SNS Group)

    Employment: Full Time

    • Responsible for the day to day operations of the team, providing overall guidance and supervision• Responsible for managing operations for the platforms, OSS/BSS, applications, databases and IT systems.• Act as customer escalation point for faults and problems.• Ensures business alignment between all Parties.• Ensure processes are enhanced and aligned towards achieving committed SLAs and KPIs• Ensures effective implementation of the End to End incident management and fault management processes.• Defines and ensures the implementation of service improvement plans.• TAC support, coordinate with vendors to resolve technical issues.• Through Vendor management, Ensures that the systems and technology are constantly up to date.• Ensures the team development and trainings.• Support the Service Delivery Manager with the proper reporting on IT systems and Operations SLA and KPIs.• Provides capacity analysis, forecasts and recommendations.• Ensure the recovery plans are in place to support the customer’s service continuity plans by maintaining accurate customized solution documents and recovery plans under CMDB database in favor of incident management

    • BSc. degree in IT / Telecom• 7 plus years of experience in customer facing /customer support positions.• Good knowledge of IT and Telecom Access• Good working knowledge of OSS/ BSS systems.• Certified ITIL V3 expert – ITIL V4 Managing Professional• Certifications on Cisco , Microsoft , or Oracle are a plus• PC literate with PowerPoint, Word and Excel• Fluent English – Arabic preferred

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.
    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.
    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

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    IT Administrator | Watermaster

    Employment: Full Time

    • Responsible for Network Design, Implementation, and Support Services.• Data Provision/Delivery and Virtualization.• Manages Windows Servers.• Unified Threat Management Admin• Network Security with various Monitoring Systems.• PABX Installation and Configuration.• Disaster Recovery Plans/ Maintains Backups of Servers and Files.• Biometric Installation and Configuration for Attendance Reports• Software and Hardware maintenance.• Maintains Professional IT Standard Procedures.• Experience in ERP software implementation.

    5 to 8 years of experience in IT SystemsSAP ERP software experience is requiredBachelor degree in computer engineeringAvailable in Qatar with RP and ready to join immediatelyInstallation & MaintenanceMaintenance of equipment

    WATERMASTER is a 40-year-old, market-leading company that specializes in water-related projects encompassing Wellness & Pools, Water Features, and Water/ Waste Water Treatment. With over 6,000 completed projects around the world and three branches in Lebanon, Qatar and UAE, we have the in-house capabilities and resources to undertake and deliver turnkey projects from A to Z in the role of a complex solution provider. More

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    Desktop Support Engineer | Dulsco

    Employment: Full Time

    Operational business demands for 24 x 7 onsite support and deployment services at critical locations, we are looking to retain the services of four skilled Desktop Support Engineers to assist our end-users with computer hardware and software issues.• To analyze reported incidents and provide solutions to the users enabling them to resume their work with minimum disruption as per agreed SLO. To complete IT service requests i.e. installations of PCs and peripherals as per agreed SLO• To update the status of an incident or service request in the tool. To make sure that they hold up to date information before acting on any incident or service request. To ensure that the tool and the relevant team are updated.• To set expectations to the customer based on agreed SLOs (timeframes and format)• To coordinate unresolved/recurring faults and communicate with other IT service providers (internal & external, e.g. SITA, DCA, ARINC, etc.).• To provide quick fixes/workarounds/solutions to be updated in the Known error database to Problem Management Team. To identify recurring problem areas and to articulate trends for root cause analysis. To liaise with problem management to give a more permanent problem resolution. To proactively identify & highlight issues, to reduce the possibility of system downtime for users.• Carry out network infrastructure installation and any other requested services as per procedure provided by the tech teams, including Etisalat Link Lines, WAN links to hosts, backup ISDN lines & UPS systems.

    • Visit visa/Cancelled Visa would be preferred.• The candidate should be available in UAE• UAE Driving License

    The Dulsco story began in 1935 when Mohammed Khan Abdulla Mirza Abdulla, the father of the present Chairman of Dulsco, Abdul Aziz Mohammed Khan Abdulla, appointed some able-bodied men to row their dhows through the Dubai Creek to a British India Steam Navigation Company owned ship at anchor in the Arabian Gulf, and bring ashore its cargo of foodstuff and clothing. Our stevedoring service launched then is still one of the many services that we provide. We consider ourselves the oldest stevedoring company in Dubai.
    By the 1970s and the opening of Port Rashid in Dubai, we were a full-fledged stevedoring company serving the port. We started providing more manpower services by the 80s and became one of the earliest human resource management companies in Dubai.
    In the 90s we began providing manpower outsourcing services and later we added waste management and other services to our portfolio. In 2005, Dulsco became a limited liability company and expanded its services to include all the emirates and neighbouring Gulf countries and today is one of the foremost HR solutions provider and recruitment agencies in Dubai. More

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    Product Director | Al Najma Al Marofah Computer Tr. LLC (Anamtech)

    Employment: Full Time

    Department: QuorumStatus: Full-timePosition Summary:Product Director would be responsible for developing Market and Business for the product across Middle East, Africa, South East Asia and Asian region through channel. Candidate should have prior experience in Cloud Domain (Public and Private Cloud). His/her would be responsible for selecting and signing partnership with Managed Service /Cloud Service Providers across region. Candidate should be able to orchestrate Leadership quality in Managing Team, enabling Channel Partners, Bringing Business Growth and increase brand visibility of the product in focused countries. Consistency in revenue model along with faster business scale up would be the top most priority.Responsibilities:• Originate new products in concert with customer needs and business model.• Selects correct design concepts and fundamental technology used for new products or improvement for existing ones.• Oversees key projects, processes and performance reports, data and analysis• Negotiates contracts with consulting firms to perform research or other applicable studies or support• Plans and formulates aspects of research and development proposals such as objective or purpose of project, applications that can be utilized from findings, costs of project, and equipment and human resource requirements.• Reports to CEOCandidate should have prior experience of carrying and fulfilling minimum GROSS Revenue target of 4-5mn USD.

    • Candidates with experience in the environmental market will be advantaged; must have an understanding of Cloud products and methods.• Having high job value and critical to manage 10 – 15 people.• Relevant cloud experience.• Ability to define problems, collect data, establish facts, and draw valid conclusions• Process orientation; demonstrated ability to develop repeatable processes or improve existing processes in and out of product development;• Project management skills; will have demonstrated the ability to push projects over the finish line with sound planning and persistent execution; will understand how to align resources, seek the input of key constituents, and manage others to achieve desired results;• Open and collaborative style; must be comfortable working in an environment where ideas are shared and challenged;• Energy and enthusiasm; candidates must find the work “fun” and enjoy being accountable and willing to hold others accountable.• Increase the company’s revenue 4x in a year with existing resources.Qualities:• Leadership, Commanding, Communicating.Qualification:• M.B.A: with 10+ years relevant experience & 25+ years overall experience.• Skills: Sales, Business, Finance, Digital Marketing & Marketing• Expertise: Sales, Business Finance, Cloud Experience, IT Experience, Distribution Experience, Channel Experience, Corporate Experience.

    Anamtech is a pan middle East specialist IT distributor with a strong focus on Data management and Edge Computing. We provide cost effective,competitive, and efficient solutions to address the various aspects of Cloud and multi cloud environment. Completing extensive technical and commercial due diligence Anamtech selects the best technologies from around the globe to offer its channel partners.
    Partnership is central to our go-to-market strategy and we are deeply committed to enabling the success of our channel partners. Our aim is to help facilitate your engagement with Anamtech by assisting you in selecting and implementing right solutions for your business opportunities. More