IT – Network Administration

Employment:

Full Time

? Configuring, health check, DR drills and upgrading Seclore . ? Use email/call to plan out the activities. ? Take remote desktop connection to perform the activities.? to explain technical details simply.? To Ensure a minimum downtime and ensure that post upgrade the system is in good health

Essential ? Ability to understand and interpret the deployed architecture of Seclore setup .? Strong knowledge of the webserver, application servers (For e.g. Apache, Tomcat, IIS, WebLogic).? Understanding of basic firewall concepts, DMZ, proxy, reverse proxy? Proactive thinking with a can do” attitude ? A team player with good communication skills, both verbal and written Preferred ? Knowledge in OS (Server OS, Windows 8, 8.1 and 10)? Knowledge of computer security procedures and protocols. ? Have a good understanding and working knowledge of Databases like Oracle/MSSQL, LDAPQualifications : ? Minimum Bachelor Degree in related field like like Computer Science, IT or Software Engineering? Minimum 5 Years Experience .

Etimad Holding is a technology solutions and services company with dedicated focus on security system solutions, system integration, project fulfillment and execution. We are a dynamic company comprising of highly skilled individuals capable of providing solutions in our field as per the user’s requirements/demands. More

Employment:

Full Time

– Determine the scope of the implementation solution and the resources required to successfully complete. – Collaborate with product development regarding customer requirements and product and system modifications.- Reporting project status to the (Management/Client/) stakeholder in the Required Format on weekly basis.- Oversee initial client service during product installation and implementation stages. – Directs coordinates and collaborate work within the implementation team. – Develop implementation plan and other deliverables as required in the client agreement.- Accountable for customer satisfaction, remarkable service, project profitability and employee satisfaction in projects.- Ensure implementation projects are delivered on schedule and on budget per the negotiated contracts with client. Efficiently manages communications with client, local and offshore project teams.- Ensure tracking and reporting costs, expenses, resource utilization, issues and risk on assigned projects. Own timely escalation to management.- Proven experience in delivering programs such as migration of data, Bank Integration and Integration with other ministries like education etc.- Motivating the team member by organizing the performance awarding and organizing the team activity outside the work- Build and Maintain positive relationships with customer, internal stakeholders and 3rd party Vendors- Experienced in using different Project Management tool like MS Project, JIRA and EVM for financial reporting

– Project management Skills.- Familiarity with SAP software and other business management applications- English written and verbal communication skills, – Interpersonal skills- Organizational skillsQualifications :- Minimum a Bachelor’s Degree in IT or related field such as computer information systems, management information systems.- Minimum 5 Years Experience As SAP Project Manager .- Project Management Professional Certification.

Etimad Holding is a technology solutions and services company with dedicated focus on security system solutions, system integration, project fulfillment and execution. We are a dynamic company comprising of highly skilled individuals capable of providing solutions in our field as per the user’s requirements/demands. More

Employment:

Full Time

Our ClientOur client is a government entity in Abu Dhabi in the domain of financial services.The RoleTo ensure support to customers and assisting them with hardware and software problems, via phone or email, so that customers can accomplish business tasks. This includes actively resolving escalated requests within established SLAs. Problem resolution may involve the use of diagnostics and help from service owners.- Role type: OUTSOURCED- Division: Technology and Digital- Section: Infrastructure and Technical Support- Reports to: Manager Infrastructure and Technical SupportKey job responsibilities:? Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email? Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when required? Proactively monitor the Service Desk inboxes? Resolve IT Support issues, aiming to resolve as many calls as possible as first point of contact? Give customers confidence that their issue is understood and being dealt with promptly, keeping them informed of progress, driving issues through to resolution, offering mitigations where applicable? Maintenance of user accounts on various systems? Maintenance of the Firm’s hardware, i.e. mobile devices, laptops, PCs, monitors etc.? Process management such as new joiners, leavers, mobile distribution, laptop loans etc.? Assist with Conference / Meeting Room assistance? Building and installing PCs and mobile devices? Assistance with Project work and implementation? Evaluate documented resolutions and analyse trends for ways to prevent recurring issues.? Alert management and service owners to emerging trends in incidents.? Assist in software releases and rollouts according to Change Management best practices.? Escalate incidents with accurate documentation to service owners, when required.? Record, track and document the Service Desk incident solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.? Use remote tools and diagnostic utilities to aid in troubleshooting.? Test fixes to ensure problem has been adequately resolved.? Assist in providing assistance to colleagues, when request volumes are high.? Perform post-resolution follow ups with colleagues, as required.? Reinforce SLAs to manage customer expectations? Analyse user problems or enquiries and follow through to resolution within agreed service level agreements to provide excellent customer service and to ensure users are able to continue to work? Monitor the local office call queue for incidents ensuring all issues raised are dealt with in an effective & efficient manner, where possible ensuring these incidents do not breach agreed SLA? Support and maintain mobile devices, alongside the associated applications? Test new software and hardware, perform installations and updates for all IT equipment including desktops & laptops? Be aware of the technologies, ITIL & ISO processes and procedures in use within the department

– Bachelors degree in Information Technology, Computer Sciences or relevant discipline. – Must have 6 years of experience in the relevant field in a face paced working environment. – Must be a native Arabic speaker and have professional fluency in English.

ADIV Human Resources Consultancy L.L.C.” is an Abu Dhabi based on-shore company and we operate with high standards and provide value-added services. We understand the volatility of the market and the change in the needs of its clients. Keeping this in mind, we hire only the best of Consultants whose exposure to the market and the region is of the highest standards. “ADIV Human Resources Consultancy L.L.C.” will make the talented people fit into the right place so that they can enhance their skills. We uphold this responsibility to fulfill our commitment as ‘Let’s make the solutions possible for all diversity of people’ More

Employment:

Full Time

IT Helpdesk Engineer for Abu Dhabi Government Entity (Outsourced role)Our ClientOur client is a government entity in Abu Dhabi in the domain of financial services.The RoleTo ensure support to customers and assisting them with hardware and software problems, via phone or email, so that customers can accomplish business tasks. This includes actively resolving escalated requests within established SLAs. • Problem resolution may involve the use of diagnostics and help from service owners.• Role type: Outsourced• Division: Technology and Digital• Section: Infrastructure and Technical Support• Reports to: Manager Infrastructure and Technical SupportKey Job Responsibilities• Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email• Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when required• Proactively monitor the Service Desk inboxes• Resolve IT Support issues, aiming to resolve as many calls as possible as first point of contact• Give customers confidence that their issue is understood and being dealt with promptly, keeping them informed of • progress, driving issues through to resolution, offering mitigations where applicable• Maintenance of user accounts on various systems• Maintenance of the Firm’s hardware, i.e. mobile devices, laptops, PCs, monitors etc.• Process management such as new joiners, leavers, mobile distribution, laptop loans etc.• Assist with Conference / Meeting Room assistance• Building and installing PCs and mobile devices• Assistance with Project work and implementation• Evaluate documented resolutions and analyse trends for ways to prevent recurring issues.• Alert management and service owners to emerging trends in incidents.• Assist in software releases and rollouts according to Change Management best practices.• Escalate incidents with accurate documentation to service owners, when required.• Record, track and document the Service Desk incident solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.• Use remote tools and diagnostic utilities to aid in troubleshooting.• Test fixes to ensure problem has been adequately resolved.• Assist in providing assistance to colleagues, when request volumes are high.• Perform post-resolution follow ups with colleagues, as required.• Reinforce SLAs to manage customer expectations• Analyse user problems or enquiries and follow through to resolution within agreed service level agreements to provide excellent customer service and to ensure users are able to continue to work• Monitor the local office call queue for incidents ensuring all issues raised are dealt with in an effective & efficient manner, where possible ensuring these incidents do not breach agreed SLA• Support and maintain mobile devices, alongside the associated applications• Test new software and hardware, perform installations and updates for all IT equipment including desktops & laptops• Be aware of the technologies, ITIL & ISO processes and procedures in use within the department

• Bachelors degree in Information Technology, Computer Sciences or relevant discipline. • Must have 6 years of experience in the relevant field in a face paced working environment. • Must be a native Arabic speaker and have professional fluency in English.

ADIV Human Resources Consultancy L.L.C.” is an Abu Dhabi based on-shore company and we operate with high standards and provide value-added services. We understand the volatility of the market and the change in the needs of its clients. Keeping this in mind, we hire only the best of Consultants whose exposure to the market and the region is of the highest standards. “ADIV Human Resources Consultancy L.L.C.” will make the talented people fit into the right place so that they can enhance their skills. We uphold this responsibility to fulfill our commitment as ‘Let’s make the solutions possible for all diversity of people’ More

Employment:

Full Time

This role is required to contribute to the best usage of MD365BC and to the right implementation of business processes & practices, whilst provising a level ofm IT operational management The role is expected to perform daily technical support to MD365BC end-users. (including hospitality module and LS Retail)Client DetailsThis client is regional leader in the fields of Retail, Advertising and EducationDescription* The first level of support to the end-users* Collaborates with MD365BC key users and SEVP to define stop timeslots for maintenance or update tasks* Validates the timeslots once they are defined* Informs users and any related teams* Takes ownership of password reset for all users when required and creates new item & validates the same in Master Database.* Regarding the support procedures available to be the single point of contact to open tickets and follow-up issues in connection with Partners Level 1 or 2 or 3 Support.* The first point of contact during incident period to coordinate end-users.* Maintains the list of users authorized to connect to the application, with their privileges. * Depending on how the application works.* Validates or executes requests to create / modify / remove access rights* Responds to Key-users to provide detailed information on practices and tools to illustrate improvement requests (business requirements, reports requirements, testing requirements…)* Measures the need vs available functions, costs, time & decides on going forward or finding alternative effective solutions.Job Offer* Attractive Salary with options to grow within the business

* A successful candidate for this organisation would ideally be someone of a Retail background with 2-3 years experience with Microsoft Dynamics, with IT Operational Management skills too

Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting
Banking & Financial Services
Procurement
Property & Construction
Engineering & Supply Chain
Oil & Gas Technical and Engineering
Human Resources
Sales
Marketing
Technology
Secretarial
Executive Search
Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

Employment:

Full Time

About the Role:Think bigger scale. Think higher profile. Think ground-breaking. Join WSP, and you’ll be at the heart of a team of international experts all dedicated to growing and sharing their expertise, and working on projects that transform society for all of us.WSP is looking for an IT Enterprise Architect for our major project in Jeddah.A typical week would include:* Responsible for overseeing, improving and upgrading enterprise services, software and hardware* Work with IT Director and project leaders to develop the most effective, flexible, and scalable architecture to meet the current and future needs of the programme* Responsible for translating strategic business requirements into live working systems* Day-to-day operations of managing the enterprises network – hardware and software deployment and upgrades, network configuration and setup, network and system administration, monitoring, incident resolution, problem management, configuration and change management, and capacity planning.* Maintaining a comprehensive program of software and hardware updates and upgrades* Documenting and maintaining a comprehensive record of hardware refresh programmes along with operating and replacement cost models* Migration of existing networks and platforms over to newly built enterprise solutions* Creating standard operating procedures (SOPs) for key network activities and policies, e.g. network maintenance and downtime* Liaise and collaborate with key role-players, viz. Enterprise Resource Planning (ERP) Specialist, IT Cloud Specialist, Security Specialist, IT Infrastructure Specialist, Project Management Information Specialist and GIS Specialist to ensure the Enterprise Solution integrates effectively with other areas and technologies and caters for their functionality needs* Liaise and collaborate with external providers and resources to keep ahead of best-of-breed new developments, technology and deployments* Ensure there is a clear and updated strategy and roadmap, along with all development stages and requirements, ensuring the network and network capacity is planned and implemented to keep track with organisational and programme requirements* Liaises with external providers / vendors regarding support, functionality, troubleshooting and shaping/mapping of overall network and enterprise solution* Active troubleshooting, testing and support to resolve all network and user issues* Overall responsibility, as IT Enterprise Architect subject matter expert (SME), to ensure a complete fit-for-purpose enterprise solution is designed, implemented and operated at all timesWe’d love to hear from you if you have:* Bachelor’s Degree or equivalent in Computer Science or IT* 10 years’ related IT experience* Strong Architectural Framework knowledge / certification in hand+ TOGAF’s ADM+ Zachman+ Gartner’s Enterprise Architecture Method+ SABSA – Enterprise Security Architecture+ Business Architecture Body of Knowledge (BizBoK)+ NIST Enterprise Architecture Model+ ISO Standard for Enterprise Modelling (ISO 19439)* Strong Enterprise Architecture Certification in hand+ AWS Certified Solution Architect+ Axelos ITIL Master Certification+ CISSP Information Systems Security Architecture Professional (CISSIP-ISSAP)+ Open Group TOGAF 9 Certification* Strong communication, analytical and problem-solving skills* Working experience with SQL, data sourcing, enterprise data management and modeling* Strong experience in cloud computing, system architecture, strategy development and enterprise solutions* Working technical knowledge of current industry systems software, protocols, and standards, including [firewalls, Active Directory…]* Strong system administration (Linux/Unix or Windows) at the command-line level* Experience with running and maintaining scripting [PowerShell, Puppet, Chef, etc.]* Strong knowledge of network administration* Hands-on software and hardware troubleshooting experience* Experience with data management* Experience documenting and maintaining configuration and process information* Knowledge of applicable data privacy practices and laws such as CITC, NCA, NDMO* Virtual private cloud solutions and operations* Public cloud operations, including local cloud providers* Networking in the cloud* Storage and archiving in the cloud* Ability to work under pressure and operate in a high-pressure environment* Ability to work in and as a part of a Specialist Team to ensure an overall ICT Solution for the organization and project* Where applicable, provide training and skills transfer to identified support staff and areas* Thorough working knowledge and subject matter expert (SME) relating to IT Enterprise Solutions – w.r.t design, implementation, customizing, shaping, analytics, troubleshooting and overall solutionWhat if we can?What if we can?What if we can have work-life balance? What if we can be rewarded in ways that support our individual needs? What if we can be accepted for who we are? Here at WSP – we can!WSP recognizes that work is only one part of our lives and making time for the other things in our life is important – be that our families, our friends or ourselves. So, if working from home, working part-time or having flexible start and finish time will help with this let us know as part of your application.As well as rewarding you with competitive pay, WSP offers standard benefits including first class medical cover, generous annual leave, and paid professional subscriptions.Be you, be happy – we strive to have a friendly and inclusive culture which respects and maximizes the contribution individuals can bring to WSP. We recognise the benefits that people with varying backgrounds and experiences can bring.?Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, religion or belief, marital status, pregnancy or maternity/paternity. We will interview all disabled applicants who meet the essential criteria.About us:

WSP is one of the world’s leading engineering professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Property & Buildings, Transportation & Infrastructure, Environment, Industry, Resources (including Mining and Oil & Gas) and Power & Energy sectors as well as project delivery and strategic consulting services. With 36,000 talented people in more than 500 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come. More

Employment:

Full Time

About the Role:Think bigger scale. Think higher profile. Think ground-breaking. Join WSP, and you’ll be at the heart of a team of international experts all dedicated to growing and sharing their expertise, and working on projects that transform society for all of us.WSP is looking for an IT Security Specialist for planning security measures, monitoring systems for security breaches, securing access and infrastructure and responding to any security breaches or related issues on a major programme in Jeddah.A typical week would include:* Responsible for planning, executing and maintaining Information Security and Assurance* Deploy the best practice industry Cybersecurity measures and controls to ensure security, integrity and availability of data and systems at all times* Develop, document, implement and support standard operating procedures (SOPs) and guidelines relating to security of information and access management for systems* Develop training / guidelines to promote a strong culture around Cybersecurity and safety of organisation and project information* Ensure the necessary networking monitoring tools and capabilities in place for the proactive monitoring and security of the network* Day-to-day operations of managing Cybersecurity – system setup, system administration, monitoring, incident resolution, problem management, configuration and change management, security management and live network monitoring, routines and controls* Ensure the network is secure after any vulnerability is detected or discovered* Ensure proper process, tracking and resolution of security related incidents* Liaise and collaborate with key role-players, viz. Enterprise Resource Planning (ERP) Specialist, Enterprise Architect, IT Cloud Specialist, IT Infrastructure Specialist, Project Management Information Specialist and GIS Specialist to understand information and policy needs and to ensure effective Cybersecurity controls in place* Liaise and collaborate with external providers and resources to keep ahead of best-of-breed new Cybersecurity developments, technology and deployments* Ensure there is a clear and updated strategy and roadmap, along with all development stages and requirements for effective Cybersecurity deployment* Liaises with external providers / vendors regarding support, functionality, troubleshooting and shaping/mapping of overall Cybersecurity solution* Active troubleshooting, testing and support to resolve all system and user issues* Overall responsibility, as Cybersecurity subject matter expert (SME), to ensure a complete fit-for-purpose Cybersecurity solution is designed, implemented and operated at all timesWe’d love to hear from you if you have:* Bachelor’s Degree in Computer Science, Information Technology and specializing in Cybersecurity* Hold one or more of the best industry practice Cybersecurity Certifications* Certified Ethical Hacker (CEH)* Certified Information Security Manager (CISM)* CompTIA Security+* Certified Information Systems Security Professional (CISSP)* GIAC Security Essentials (GSEC)* EC-Council Certified Security Analyst (ECSA)* GIAC Penetration Tester (GPEN)* Systems Security Certified Practitioner (SSCP)* Five years or more experience in designing, implementing and maintaining Cybersecurity solutions* Strong IT skills and knowledge, including hardware, software and networks* Working technical knowledge of network, server, cloud and platform systems and operations* Strong system architecture and troubleshooting working knowledge* Working technical knowledge of current industry systems software, protocols, and standards, including [firewalls, Active Directory…]* Working knowledge of firewalls, system authentication and servers, and how to build these into the network* Strong system and network administration skills and knowledge* Strong reasoning and logical thought processes to identify strengths and weaknesses of IT systems* A forensic approach to challenges and troubleshooting* Ability to work under pressure and operate in a high-pressure environment* Ability to work in and as a part of a Specialist Team to ensure an overall ICT Solution for the organization and project* Where applicable, provide training and skills transfer to identified support staff and areas* Thorough working knowledge and subject matter expert (SME) relating to Cybersecurity – w.r.t design, implementation, customizing, shaping, analytics, troubleshooting and overall solution

What if we can?What if we can have work-life balance? What if we can be rewarded in ways that support our individual needs? What if we can be accepted for who we are? Here at WSP – we can!WSP recognizes that work is only one part of our lives and making time for the other things in our life is important – be that our families, our friends or ourselves. So, if working from home, working part-time or having flexible start and finish time will help with this let us know as part of your application.As well as rewarding you with competitive pay, WSP offers standard benefits including first class medical cover, generous annual leave, and paid professional subscriptions.Be you, be happy – we strive to have a friendly and inclusive culture which respects and maximizes the contribution individuals can bring to WSP. We recognise the benefits that people with varying backgrounds and experiences can bring.?Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, religion or belief, marital status, pregnancy or maternity/paternity. We will interview all disabled applicants who meet the essential criteria.

WSP is one of the world’s leading engineering professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Property & Buildings, Transportation & Infrastructure, Environment, Industry, Resources (including Mining and Oil & Gas) and Power & Energy sectors as well as project delivery and strategic consulting services. With 36,000 talented people in more than 500 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come. More

Employment:

Full Time

PurposeTo efficiently and effectively maintain, develop, troubleshoot and provision enterprise level IT systems. To work within a growing and dynamic global IT team. Provides second and third line support for server issues, primarily resolving issues themselves as the lead escalation engineer, or as escalating (to vendors as required) within the agreed service level agreement.Work Overview • Handles tickets with customers, including escalated Linux and Windows server issues.• Responsible for Hyper-V and VMware clusters (including underlying iSCSI SAN storage).• Proven ability to learn, work in self-sufficient manner, problem solve and apply new concepts.• Writes scripts for Zabbix monitoring systems and Linux/Windows scripts for automation.• Administration of Active Directory (on-premise), Active Directory (Azure AD) and Ubuntu/CentOS/Windows Servers.• Deploys new servers (Linux and Windows, including preparing templates for fast rollout).• Monitors servers (via monitoring system and SNMP alerts).• Proactively maintains and patches servers.• Configures apache, nginx, MySQL, load balancers, clusters and advanced server configurations.• Can perform root cause analysis for slow sites (viewing access logs, cache hit rations etc).• Manages Veeam backup and repositories.• Manages firewall, network switches (including VLANS), routers (including BGP) and VPNs.• Escalates IP Transit issues to vendors.Internal Relationships• Helpdesk Manager, Technical Trainer, Sales Manager, ProcurementExternal Relationships: • Customers, Service Providers, Technology Vendors.

Salary:
AED
8,000 to 10,000
per month inclusive of fixed allowances.

Prerequisites• Must have strong English communication both written and verbal.• Must have knowledge of Windows 7 thru 10, Windows Server, Centos, Ubuntu and Debian.• Must be confident and socially adept.• Expert at nginx, Apache, MySQL, caching and web server optimisation. • Critical thinking and problem-solving ability• Must be a fast and pro-active self-leaner.• Must be able to handle pressure from time to time and always meet deadlines.• Must have excellent time management and organisation skills.

Unified Microsystems is a privately-owned IT Solutions Provider with offices in Dubai, United Arab Emirates and Manila, Philippines. It provides IT solutions for clients in the Middle East, Europe and South East Asia. More