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    Account Manager | Trust Insurance Brokers (TIB)

    Employment:

    Full Time

    Main tasks and duties• Handling all marine and general insurance claims which include:• Receiving and reviewing claims documents from and to clients• Receiving and reviewing claims documents from and to insurance companies• Meeting with clients, insurance companies and loss adjusters to discuss and treat claims- Preparing and updating claims files (manually and through the customer service system)• The work includes travel to other cities and company branches to process claims as directed by the direct manager• Issuing marine insurance certificates and sending them to clients• Meeting with clients and explaining to them the coverage and exclusions of different general insurance policies• Carrying out any work assigned to him by the direct manager that is related to the nature of the work

    Basic requirements for the job• The applicant must have obtained a minimum of Cert CII• The best of no less than in a similar job• Fluency in written and spoken English• Tact in speaking and managing conversations

    Founded in 1999, Trust Insurance Brokers (TIB) is an independent insurance broker and one of the first in Saudi Arabia to receive SAMA (Saudi Arabian Monetary Authority) licensing under the new cooperative insurance law and regulations of 2008.

    Currently, TIB manages a large reputable client base across various industries with a substantial collective insurance portfolio. TIB conducts business with all the leading insurance companies in Saudi Arabia, and operates through offices in Jeddah, Riyadh, and Khobar. Our goal is to expand our presence throughout the kingdom with plans currently underway to open additional offices in cities overseeing economic momentum.

    TIB employs 48 professionally qualified insurance personnel who provide our clients with the required expertise and knowledge to support them in making informed decisions on comprehensive insurance solutions that best meet their organizational needs.

    At Trust Insurance Brokers, we strive to deliver the highest levels of customer service and product excellence. We pride ourselves on having a solid track record in delivering value to our clients throughout Saudi Arabia. Not only do we save our clients money, but we also help them in making better and faster decisions about their insurance requirements due to our in-depth product knowledge, customized insurance programs, strong affiliations with all leading insurance companies within KSA, and experience in negotiating with the local insurance community. More

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    Operations Manager | Irwin & Dow

    Employment:

    Full Time

    We are currently seeking suitable candidates for a new Operations Manager position and our client requires those from the professional services sector, with a strong preference of global management consultancy exposure. Continuing to grow and based in the DIFC, the company is a highly discreet investment firm which prides itself on a first-class service to its clients and a highly collaborative team approach. Therefore, this role will support the entire operations of the business and its investment projects and will report directly into the female Chief Operations Officer, who has been well established in the organisation for many years. Working in this fast-paced and exceptionally busy environment you will liaise with all departments including investments, finance, HR and administration to bring together project timelines and expectations to enable all involved to progress efficiently. Therefore, a strong attention to detail and an analytical approach is required to track project development, finances, resources required, project milestones and final outcomes. You will provide up to the minute reports via excel, PowerPoint presentations, internal and external communication and often go above and beyond expectations in order to be exceptionally forward thinking and anticipate the needs of the business and any potential issues before they arise. You will be flexible in your approach to take on any additional workload required from the Chief Operations Officer to ensure no task is left unattended. This role is both hands on and strategic to ensure complete business continuity, minimal risk in all areas and that planned resources are in place and each project is within the budget constraints. You will also be involved in potential new business opportunities and client development as part of your Operations Manager role and again support the COO and Senior Team with relevant research, commercial and competitor awareness and industry insight. Managing highly confidential documents and interacting with all levels of seniority, including those at a C-suite level, no task should be too menial or large and you will possess excellent relationship and communication skills to understand all aspects of the business and provide proactive solutions. The team here is exceptionally focused and hardworking and all have the ability to multitask with exemplary time management and this role will be no exception.

    Strong inter-personal skills including social competency and high energy levels, with the ability to be engaged both inside and outside of normal business hours on occasion are required to be successful. Applicants must also have a strong proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook) and high attention to detail with the motivation to produce a collaborative team approach. It is expected that you will be a university graduate and it is essential that you have a professional services background in a similar highly operational position. Those who are multilingual in English and Arabic from a management consultancy are high on the desirable list for this challenging and rewarding role.

    Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

    Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

    Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

    Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More

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    Group Business Incubator | Royal Sky

    Employment:

    Full Time

    – Building strategic analyses or feasibility studies for potential new projects and partnerships, to provide educated GO/NOGO recommendations, and clear priorities between approved projects- Business planning: Set high level goals, strategies and needed structure, other enablers and associated costs and timelines – Plan execution: Executing the plan, managing or co-managing (depending of ownership structure and agreement) the approved new projects at start, with proper processes and reporting in alignment with our Group standards- Project handover: Handing over the project to a full time Project Manager (if junior profile) or General Manager (if experienced)

    Salary:
    AED
    20,000 to 25,000
    per month inclusive of fixed allowances.

    Bachelor degree in: (or/and)- Business Administration- Equivalent- Master (Desirable)Experience:- Project Management- Experience in Sales- Experience in MNC: processes, work culture- Work in a multi-cultural team- Minimum 2 years’ experience in managing a teamSkills/Abilities:- Presentation- Communication – Negotiation – Management – Sales- Organization – Planning- Team Player- ReliabilityKnowledge:- Feasibility study- Business plan- Sales & Marketing- Managing a Project, including planning – Basic finance knowledge: P&L, cash flow- Basic legal contract structure knowledge

    Royal Sky Group was founded and is owned by Mr. Ammar Omar, a successful Entrepreneur also well-known as an internationally recognized Business Coach.

    The Group is primarily based in the UAE, where the first company was created, and has now branches in other countries in the Gulf and beyond.

    Royal Sky Group is active in a wide variety of fields, among which Real estate, Construction, Interior Design, Hospitality Consulting & Franchise, Food and Beverage, Business Consulting & Trainings, Marketing and Advertising, IT development & Digitalisation. More

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    Group Business Incubator Manager | Royal Sky

    Employment:

    Full Time

    – Build strategic analyses or feasibility studies for potential new projects and partnerships, to provide educated GO/NOGO recommendations, and clear priorities between approved projects- Business planning: Set high level goals, strategies and needed structure, other enablers and associated costs and timelines – Plan execution: Executing the plan, managing / co-managing the approved new projects at start, with proper processes and reporting in alignment with our Group standards – Project handover: Handing over to Project Team

    Salary:
    AED
    20,000 to 25,000
    per month inclusive of fixed allowances.

    Education- Bachelor’s degree in business administration or equivalent- MBA (Desirable)Experience:- Experience in Startup/MNC environment, preferably, real-estate- Minimum 2 years’ experience in managing a multi-cultural teamKnowledge:- Feasibility study- Business planning- Sales & Marketing- Project Management- Basic finance knowledge: P&L, cash flow- Basic legal contract structure knowledgeSkills- Native Arabic Speaker- Presentation- Communication – Negotiation – Team Management – Organization – Planning

    Royal Sky Group was founded and is owned by Mr. Ammar Omar, a successful Entrepreneur also well-known as an internationally recognized Business Coach.

    The Group is primarily based in the UAE, where the first company was created, and has now branches in other countries in the Gulf and beyond.

    Royal Sky Group is active in a wide variety of fields, among which Real estate, Construction, Interior Design, Hospitality Consulting & Franchise, Food and Beverage, Business Consulting & Trainings, Marketing and Advertising, IT development & Digitalisation. More

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    Immigration Projects Manager | The Wheel of Fate

    Employment:

    Full Time

    1. Lead and manage the sales team to develop immigration business, complete team goals, and enhance team collaboration.2. According to the requirements of immigration policy, analyze and evaluate the client’s background, and design immigration and overseas investment plans tailored.3.Cooperate in formulating and participating in immigration market promotion activities, tap and accumulate customer resources through multiple channels.4.Provide customers with investment immigration consulting services in various countries, explain investment policies and related requirements. 5.Analyze the background of customers according to immigration policy requirements Evaluation, tailor-designed immigration and overseas investment plans. 6.Responsible for the daily management of the department and the management, guidance, training and evaluation of department employees qualifications. 7.Recognize the corporate culture, be honest and trustworthy, have a sense of professionalism and responsibility.

    Qualifications Required: 1. Bachelor degree or above, more than 3 years of work experience;2. Excellent expression skills, good communication, focus on sharing and collaboration;3. Strong learning ability, able to withstand strong work pressure.4. For high-end services and consulting Industry interested.5. Mandarin Speaker preferred for the job role, however are still open for other biligual or trilingual language experts.

    The Wheel of Fate was established in 2021 in DIFC (Dubai International Financial Centre), which is a wholly-owned subsidiary of the WOF Holding Group. Its global headquarters is set up on the 114th floor of Burj Khalifa in Dubai, United Arab Emirates, and there are a number of branches around the world.

    The Wheel of Fate is an international large-scale comprehensive enterprise group, taking equity investment as the core, relying on asset operation for development, taking asset management as capital advantage , and focusing on production, financing and investment for development. It is mainly engaged in real estate, finance, jewelry, trade, catering, clubs, car rental, and other industries. “Create Innovative Enterprise” has become the development mission of the company, and it strives to build a comprehensive industrial financial group. More

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    General Manager for Immigration Consultancy Company | The Wheel of Fate

    Employment:

    Full Time

    Job Responsibilities & Duties: 1.Responsible for the daily management of the immigration company center, can effectively decompose business goals, and lead the team to complete the business signing tasks.2.Ability to give feedback on the immigration market information in a timely manner, and make effective handling and guidance. 3.According to VIP Customize immigration plans, receive face-to-face interviews with VIP customers, and VIP customers sign contracts, promote customers’ second order completion and referrals. 4.Real-time supervision and supervision of the performance of each consultant, and effective guidance and solutions shall be given. 5 , Review the contract signed by each consultant and other information, strictly abide by and implement the company’s mechanism. 5.Connect the work of various related departments, and give effective suggestions and opinions. 6.Familiarity and able various projects and overseas related knowledge. 7.Assist in handling everything All client-related matters related to the advisory department.8.Do a good job of feedback on market customer information.9.Provide reasonable suggestions and opinions on work job requirements.

    Required Qualifications:1. Bachelor degree or above, work experience more than 6 years.2. More than 4 years in investment immigration industry or related industry market channels Work first. 3. Have an overall view and have a very accurate sensitivity to the business and the market;4. Have the resources of immigrant clients from countries such as the United States/Canada/Turkey/Europe. 5. Have certain speech skills and skills. 6. Good at learning, communication, strong adaptability, responsible for work, proactive and sensitive.7. Mandarin Speaker preferred for the job role, however are still open for other biligual or trilingual language experts.

    The Wheel of Fate was established in 2021 in DIFC (Dubai International Financial Centre), which is a wholly-owned subsidiary of the WOF Holding Group. Its global headquarters is set up on the 114th floor of Burj Khalifa in Dubai, United Arab Emirates, and there are a number of branches around the world.

    The Wheel of Fate is an international large-scale comprehensive enterprise group, taking equity investment as the core, relying on asset operation for development, taking asset management as capital advantage , and focusing on production, financing and investment for development. It is mainly engaged in real estate, finance, jewelry, trade, catering, clubs, car rental, and other industries. “Create Innovative Enterprise” has become the development mission of the company, and it strives to build a comprehensive industrial financial group. More

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    Manager, Card Operations | Commercial Bank of Dubai (CBD)

    Employment:

    Full Time

    Job Purpose:Responsible for managing performance & entire operational activities of Card Operations function within Retail Operations through an end-to-end ownership by ensuring that all Operational procedures (On-shore & Off-shore) conform to the Bank’s Controls, Compliance framework, Delegation of Authority, Visa / MasterCard / UAE CB / E-Dirham Operating Regulations and Card Projects are carried out with maximum efficiency, security & control, and that customer satisfaction is provided in accordance with agreed service standards and by managing costs / risks through operational efficienciesPrincipal Accountabilities:- Responsible for managing day to day functions within Card Operations performed at on-shore involving, custody & reconciliation of blank security plastics, updating Operations Risk Database, returned undelivered cards, captured cards, archival of daily files & documents, Card Projects involving preparation & defining of BRD, updating RCSA, writing SOP, liaising with Payment Schemes for operational activities, setting up the required Business parameters in payment scheme portals, defining UAT scripts, validating UAT results, whilst ensuring that these activities are carried out with maximum efficiency, security and control in accordance with established procedures and agreed service standards.- Responsible for developing, maintaining and constantly improving operational health of Card Operations activities through efficiency of operations and existence of adequate controls in accordance with Bank’s standards. – Responsible to take the End to End ownership of Card Operations functions and ensure customer satisfaction is provided at all times.- Manage Acquiring Operation functions covering Merchant Onboarding, Maintenance and Settlement including any new enhancements implemented on a time to time.- Responsible for managing performance of off-shore team through the daily EOD MIS, error rate, daily reconciliation & monthly dashboard and channel feedback on exceptions with corrective measures.- Ensure that all operational procedures conform to Bank’s standard of quality, operational efficiency & controls and stand the test of audit.- Responsible for establishing and monitoring operational performance standards, service standards, and service level agreements (both internal within the bank and external with service providers) for all aspects of operational performance / service delivery within Card Operations to ensure a very high level of customer satisfaction.- Ensure that all facilities within Card Operations are always maintained in good condition in order to eliminate possible downtime.- Work closely with Client Engagement functions and ensure effective complaint management & handle customer complaints when escalated and channel feedback into process improvements.- Responsible for building a control conscious environment, by making reporting staff aware of the key risk / controls / procedures of the operations and letting them “own” their processes.- Responsible to plan and review staffing requirements, in accordance with business plans & volumes. – Responsible to constantly monitor the performance of Card Operations unit staff and counsel, mentor, motivate, guide and train them to ensure that performance is optimized through a high level of staff morale/initiative/development and smart KPIs.

    Education and Qualification:- University degree or equivalent qualification- At least 5 years of experience in managing Card Operations, with thorough knowledge of Card Operations functions, in EMV, Tokenization, Digital Wallet, Interchange Settlement, Chargeback Functions including Visa / MasterCard / E-Dirham Operating regulations and technical workflow of Card Management System.

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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    Risk and Quality Manager | PricewaterhouseCoopers

    Employment:

    Full Time

    Risk and Quality – Middle East Employment Counsel – ManagerLine of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Risk & Quality (R&Q)Management LevelManagerJob Description & SummaryThe Office of the General Counsel (OGC) of the PwC Middle East network advises partners and staff on legal matters arising in the internal and external business of PwC. The team provides legal support to the business throughout the Middle East region.We are looking to hire an in-house lawyer to handle a range of employment matters, including advising on employment laws and regulations in the Middle East region, drafting and reviewing employment contracts and letters, assisting the Human Capital department and Business Units in relation to employment queries, advising on ad-hoc matters relating to staff’s employment, and generally advising on any labour issues affecting the firm in the region. The applicant will be involved in assessing the legal risks of taking certain decisions in relation to employees of the firm. The lawyer will also be asked to assist in other general matters handled by OGC, including internal workplace investigations, regulatory and litigation matters, and corporate work. Of equal importance are excellent communication skills, the ability to build relationships and the capability to determine strategy and influence negotiations in an innovative business environment.

    This is a demanding role and the likely candidate will have at least 6-8 years’ experience of employment law in the Middle East, with knowledge of general corporate law and an ability to work in the region and travel when necessary. Experience at a law firm, with a regulator, or in-house in the GCC is preferable. The role is based in Dubai.

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More