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      Service Desk Analyst | Saudi Networkers Services (SNS Group)

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      Employment: Full Time

      • Provide First-Level Support, support User and solve problem.• Escalate Complicated Problems, escalate it to tier two or tier three support teams.• Follow Up with current team.• Provide daily support to users of various computer systems.• Install and maintain IVR software Ability to Work on Ticketing System.• Establishing Command Center & Circulating Related Notification Emails.• Follow Update from current team.• Send the email as per the schedule timeline.

      • Generate & Update Reports.• Ability to work in 3 Different Shifts.• Handle inbound – outbound calls and tasks, ensuring a prompt and efficient service and identifying needs.• Support the management team on the roll-out of any agreed processes.• Proactively act in a manner that supports a healthy and safe work environment through effective management.• Ensure commitment to ethical principles and sustainable development are achieved and maintained.

      Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.
      Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.
      Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

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      Network Security Administrator | RTC-1 Employment Services

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      Employment: Full Time

      Position Title: Network Security AdministratorEmployment Type: Full-timeSalary: 18,000 AED, all-inclusive depending on experience and qualificationsJob location: Dubai, UAEAbout the Client:The hiring company is one of the well-known financial institutions in the UAE that mainly provides services such as money transfer, currency exchange, and various payment solutions.Job Role:• Responsible for managing the network security, compliance, and integrity of all systems, working in conjunction with IT Infrastructure and IT Support Teams• Deploy security standards, network security designs, manage security operations, establish best practices, and support operational challenges and critical issues within the timelines and SLA’s• Conduct periodic network security and configuration reviews and remediate to ensure closure/risk acceptance of all gaps• Manage outsourced security operations team, dashboards, reports and ensure all identified risks are mitigated and corrected• Manage firewalls, IPS/IDS, Web Firewall, VPN, web security gateway, vulnerability management, network monitoring, SIEM, Endpoint Security, NAC, and email security solutions• Guide other IT teams for internal and external audits, periodic VA/PT and new solutions• Initiate, facilitate, and promote cybersecurity within the organization and monitor adherence to cybersecurity policies, standards, and controls

      Requirements:• Bachelor’s degree in Information Technology, Computer Science, or any related field• At least 5 years of work experience in network security administration and security operations in financial institutions; and preferably an ISO 27001 certified PCI environments• Must have a professional certifications CCNA, CCIE, CCSA, CCSE, CISSP, SSCP, ITIL, Cobit, PCI-DSS• Strong background in Firewalls such as Checkpoint, Palo Alto, Cisco ASA, Web Application Firewalls, F5 and Imperva• Hands-on experience with network monitoring and troubleshooting using Wireshark, SolarWinds and Riverbed• In-depth knowledge in enterprise network design and implementation, routing, and switching concepts• Excellent written and oral communication skills in English; preferably a multilingual• Candidates who can join immediately will be prioritized

      RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

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      Team Leader – Project Management | Saudi Networkers Services (SNS Group)

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      Employment: Full Time

      • Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.• Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.• Liaise with project stakeholders on an ongoing basis.• Plan, schedule & track project milestones & deliverables using appropriate tools.• Track project success criteria and disseminate them to involved parties throughout project life cycle.• Conduct project post mortems to identify successful and unsuccessful project elements.• Develop best practices and tools for project execution and management.

      • Direct and manage T&M resource.• Identify and resolve issues and conflicts within the team.• Develop and deliver progress reports, proposals, requirements documentation, and presentations.• Proactively manage changes in stakeholder requests, identify potential crises, and devise contingency plans.• Build, develop, and grow any business relationships vital to the success of the company.

      Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.
      Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.
      Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

    • 63 Shares189 Views

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      Mobile Architect | Stanley James

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      Employment: Full Time

      We are recruiting a Mobile Architect on behalf of a leading UAE headquartered organisation who are recognised as a leader within their industry. This is an excellent opportunity to join a once in a generation project and have a significant hand in shaping a strong brand.

      Applications are sought from those with 10 years of experience which will include hands on development and conceptual & architectural design on an enterprise scale of both iOS and Android mobile applications. You will be educated to degree level and have an excellent command of written & spoken English.

      Stanley James is a privately owned recruitment business with offices in both Dubai and Cape Town allowing us to have global reach and a strong presence across EMEA and APAC. We have an expert team of recruitment specialists that are people centric, knowledgeable and driven to connect talent across all corporate functions. We are the partner of choice for SMEs, niche industry specialists and enterprises across the Technology, Financial Services, Management Consultancy, Legal, Construction & Engineering and Energy & Oil Gas sectors.
      We typically recruit a wide range of skillsets across all corporate services, front/back office functions and commercial leadership teams. This includes Finance, Information Technology, Legal, Sales & Marketing, Engineering, C-Level/Leadership, Business Change, Operations, Special Projects and Business Support Services. More

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      Microsoft System Engineer | Michael Page

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      Employment: Full Time

      As a Microsoft System Engineer, you will responsible for planning and implementing new systems, troubleshoot and correct software errors and deficiencies as well as improve existing systems.Client DetailsA leading organisation based in Abu Dhabi.Description* Microsoft 365 with focus on Exchange Online, MS Teams, Azure Active Directory, Intune, Azure AD Connect, Yammer Enterprise, Delegate 365, Delve, Sway, Office Online, OneDrive for Business and Office Pro-Plus.* Provide solution scope details of project to internal or external teams.* Provide updates reports for ongoing projects to IT management.* On-prime Windows server technologies support and administration.* Microsoft 365 and Azure support, maintenance, and administration (account provisioning, migration to M 365, distribution group creation, license activation). Strong skills with using the Admin Portals.* Troubleshooting Microsoft 365 account, startup issues and ActiveSync configurations for Mobile Messaging Services.* Microsoft 365 Reporting, Health Status and Upcoming Evergreen changes with* Technical support with our Service Desk/ Engineering Teams.* Assist with configurations, PowerShell scripts, baseline policies and backup/DR processes.* Provide technical guidance for migration, configuration and deployment of Microsoft 365, Windows 10, Azure AD, Azure AD Connect, AD Federation and E&MS services across the organisation.* Create user guides and instructional documents for end-users and service desk teams.* Update, contribute, and maintain Microsoft SharePoint online team sites as procedures/ documentation change.* Responsible for L1/L2 Technical Support for group of companies and multiple sites, Service Improvements, reporting, root cause analysis, incident management, automation, and developments for all Microsoft 365 services or cloud infrastructure.Job Offer* Dynamic work environment* Attractive salary* Opportunity to work for a leading organisation

      * 5 to 10 years in Microsoft systems administration.* Implementation / service provider background is preferable.* Valid driver’s license as there will be travel involved to other sites.Certifications desired:* Microsoft 365 Certified: Enterprise Administrator Expert* Microsoft 365 (Messaging or Security)* IT Service Management ITIL Foundation Certificate in IT Service Management

      Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
      The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
      Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
      The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

    • 88 Shares119 Views

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      Network and Security Engineer | Michael Page

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      Employment: Full Time

      As a Network and Security Engineer, you will responsible for the provisioning, deployment, configuration, and administration of many different pieces of network and security-related hardware and software.Client DetailsA leading organisation based in Abu Dhabi.Description* Management / changes in Network & Security policies in post deployment & run phase of network infrastructure projects.* Provide solution scope details of project to internal or external teams.* Provide updates reports for ongoing projects to IT management.* Configure routing and switching equipment, hosted IP voice services and firewalls.* Install and maintain network services, equipment, and various devices.* Undertake capacity management and audit of IP addressing and hosted devices within data centers.* Upgrade network equipment and services to the latest stable releases.* Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with IT team on network optimisation.* Secure network systems by establishing and enforcing policies and defining and monitoring access.* Support and administer firewall environments in line with IT security policy.* Report network and security operational status by gathering and prioritising information and managing projects.* Provide remote support to on-site engineers and end users during installation.* Provide remote/on-site troubleshooting and fault finding.* Create/update accurate network diagrams and documentation for design and planning network communication systems.* Enterprise EPP & EDR and DLP solutions support, administration and L2 troubleshooting.* Responsible for L1/L2 Technical Support for group of companies and multiple sites, Service Improvements, reporting, root cause analysis, incident management and developments for all services related IT Networking and security including On-premises as well cloud infrastructure.Job Offer* Dynamic work environment* Attractive salary* Opportunity to work for a leading organisation

      * Bachelor’s Degree in Computer Science or equivalent.* Should have 4-6 years of experience in IT field with at least 1-2 years’ experience in Network Security.* Implementation / service provider background is preferable.* Valid driver’s license as there will be travel involved to other sites.* CCNA, CCNP, CND or CCSP certifications would be preferable.

      Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
      The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
      Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
      The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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      IFS – IT – Cloud Service Delivery Manager | PricewaterhouseCoopers

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      Employment: Full Time

      Line of ServiceInternal Firm ServicesSpecialismIFS – Information Technology (IT)Management LevelManagerJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Information Technology Development team helps develop and supports internal information technology systems and applications for use by all staff levels. You’ll help our team develop programmes and applications that cater to PwC’s strategic technology needs using your knowledge of technical domains of application.In this role, the successful candidate will:This role will manage the overall delivery of managed cloud services for PwC internal customers. In this role, you will be working in collaboration with a wide range of customer teams to onboard cloud services. You will act as the liaison between the end customer and managed cloud services technical staff and management. This is a fast-paced, highly-collaborative role where you will be interacting with a variety of internal teams to support our customers. In additionto the management of services, you will be leading the change in culture and practice of the teams to embrace Agile and Continuous Delivery practices.You will be providing thought leadership to develop and implement a new operating model for the services moving to the cloud. You will lead the delivery teams in embracing the digital transformation and enabling PwC to foster a more collaborative and agile way of working both internally and with the service providers.Requirements- You will manage the services delivered as they are migrated to Azure.- As a key stakeholder in the program, you will work closely with the teams implementing the program, providing service input, but also coaching in their move to Agile practices.- As a leader in the team, you will define new operating models and processes.- Working in a team, you will help identify and then implement the necessary structures, roles & responsibilities required within the teams.- Your role will define the cloud centric measures and performance metrics which will track the effectiveness of the services we deliver to our customers- You will work with our operational teams across the IT organization to get the best out of our range of skills.- As an agent for change, you will positively influence the culture of the teams, helping them embrace new technologies and ways of working.

      QualificationsYou have experience in the following areas:- Working in a customer facing in a service based role- Leading teams delivering services migrating to and based on the Cloud- Good technical understanding and ability to keep up to date with rapidly changing market trends- Track record in managing P&Ls and financial forecasting- Producing great documentation including target operating models, service designs, service descriptions, processes & procedures- Experience of managing DevOps teams and of Continuous Delivery- Use of the SAFe Agile framework- Cloud ArchitecturePreferred Qualifications- Technical Program or Project Management experience.- Excellent written and oral English communication skills to successfully engage with customers and colleagues.- This role will require the creation of content such as presentations, project plans and other written deliverables.- Track record of ramping up quickly in an evolving and challenging role.- Well-honed troubleshooting skills at various levels of complexity.- Experience managing multi-tier application stacks from the OS up through custom applications.- Experience with Azure service offerings.- Experience in Service Level Reviews, Reporting and Management.- Ability to manage multiple tasks and projects in a fast- moving environment.- Presentation skills; high degree of comfort with both large and small audiences.- High level of comfort communicating effectively across internal and external organizationsEducation- Bachelor Degree in Computer Science or Computer Engineering, or relevant experience.- Certifications in AWS, Azure and GCPLanguage- Fluency in spoken and written English; Arabic is an advantageOverall Experience- 6+ years of experience working in a customer facing service delivery/technical account management role with a high level of accountability.- 6+ years of experience in a customer facing technical role (design/implementation/ consulting) at a cloud services provider, managed services provider or managed hosting provider.

      PwC firms help organizations and individuals to create the value they’re looking for.
      We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
      In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
      We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
      PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
      PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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      Relationship Manager, Corporate Banking | Commercial Bank of Dubai (CBD)

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      Employment: Full Time

      Job Purpose• Professional management & maintenance of Corporate banking relations, in coordination with Corporate Area Manager & Head of Corporate Banking.Principal Accountabilities:Work Management• Maintain & manage an assigned portfolio with existing Corporate clients to retain & grow their banking relationships in a profitable manner and in line with assigned business growth targets.• Identify, solicit and acquire new Corporate clients in line with approved corporate strategies for Assets, Liabilities, Trade and Treasury Sales.• Negotiate appropriate credit lines in conformity with the Bank’s underwriting standards and risk adjusted targets after thorough analysis of information necessary for the preparation of a detailed credit proposal.• Making regular visits to clients for both monitoring and business generation purposes.• Such visits to be recorded by way of call reports which are to include all pertinent information in a timely manner.• Conduct account planning with Client Service Team Members & cross selling other products & services to Corporate clients to ensure multi-product relationship and greater Share of wallet.• Facilitating other lines of business in exploiting business opportunities through referrals to Wealth/Consumer Banking.• Establish effective & professional communication (both internal and external) to ensure turnaround time within designated parameters and higher client satisfaction levels.• Ensure timely and accurate credit administrations through timely completion of annual reviews and regular monitoring of financials, covenants and other parameters within the review cycle.• Manage a team of Support Officers, set, agree and measure annual targets, provide professional advice, guidance, training & motivation to enhance their potential & capabilities to hold higher responsibilities, and conduct their performance reviews.• Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank• Keep abreast of developments in the local business environment to spot business opportunities.• Contribute to the planning process in order to develop corporate business strategies.• Develop a strong level of local contacts with the local business and financial institutions community.

      Requirements• Education and Experience:• Degree in Economics or Finance or Business Management• 4 – 6 years of experience in Corporate banking with 2-3 years of exposure to Corporate Banking in the UAE with existing Corporate Portfolio. Ideally incumbent should have had exposure to one or more emerging markets.• Corporate acumen and ability to prepare plans and strategies are essential.• The ability to forge close relationships with external constituents as a senior representative of the bank.

      In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.
      By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.
      Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More