More stories

  • in

    Specialist Cards & Wallets | Ooredoo Group

    Employment:

    Full Time

    About Us: Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of! About the Business Unit: Ooredoo’s Consumer business unit is a critical part of the company’s first line customer facing activities for all consumer product offerings and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. Digital Payments is an integral part of the Mobile Financial Service, as it plays a vital role in facilitating digital payments for improving the Financial inclusion of the Qatar About the Role: This role is responsible for developing, managing and owning the Digital Wallet Products and Cards products in Mobile Financial Services domain and ensuring achievement of sales and revenue targets.

    About You: – 8 years’ out of which 3 to 4 years should be with cards or wallets business with bank or payment service provider – Experience in multiple markets for MFS (optional) – Clear understanding of wallets and cards business – Good knowledge of telecoms products and services – Excellent knowledge of MFS Platform and technologies – A strong commercial and technical background – A strong understanding of technologies and mobile industry trends Minimum Qualifications: Bachelor’s degree in Marketing or Computer Sciences or Project Management or Engineering or similar

    We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

    Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More

  • in

    Specialist Payments | Ooredoo Group

    Employment:

    Full Time

    About Us: Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of! About the Business Unit: Ooredoo’s Consumer business unit is a critical part of the company’s first line customer facing activities for all consumer product offerings and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans. Digital Payments is an integral part of the Mobile Financial Service, as it plays a vital role in facilitating digital payments for improving the Financial inclusion of the Qatar About the Role: This role is responsible for developing, managing and owning the Digital Payments Product in Mobile Financial Services domain and ensuring achievement of sales and revenue targets.

    About You: – 8 years’ out of which 3 to 4 years should be with payments business with bank or payment service provider – Experience in multiple markets for MFS (optional) – Clear understanding of payments business – Good knowledge of telecoms products and services – Excellent knowledge of MFS Platform and technologies – A strong commercial and technical background – A strong understanding of technologies and mobile industry trends Minimum Qualifications: Bachelor’s degree in Marketing or Computer Sciences or Project Management or Engineering or similar.

    We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

    Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More

  • in

    Data Management Officer | Azadea Group

    Employment:

    Full Time

    – The Data Management Officer is responsible of ensuring the data is processed correctly and integrated among applications as designed. – He/ She is responsible of communicating with concerned parties to fix anomalies.- Validate the quality of data and report to related party in case of any anomalies to take the proper action – Monitor internal and external data sources and ensure they meet the data quality standards. – Follow up on the daily log reports and identify the reason of transaction’s failure – Gather related information of business data, and ensure it is processed correctly in the related applications – Troubleshoot the cases of failure in the data creation, data integrations or interchange and find the proper solution – Communicate and follow-up with supplier and/or other business functions in case of failure in electronic files, integration, platform, application or given data and recommend the needed solution and ensure its properly executed in the related systems – Ensure customer service is delivered and the related KPIs and SLAs are properly met

    Qualifications- Bachelor’s Degree in Information Systems or equivalent Technical Degree – 2-3 years of experience in Data Management or related field; Retail experience is a plus – Proficiency in MS Office – Fluency in English- Attention to details 2- Customer Focus 2- Communication Skills 2 – Culture Awareness 2 – Planning and organizing 2 – Driving and Achieving results 2- Teamwork 2

    Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates. More

  • in

    Performance Marketing Executive (Dubai) | Deriv DMCC

    Employment:

    Full Time

    Performance Marketing Executive (Dubai)Your roleAs a Performance Marketing Executive at Deriv, you’ll build effective multi-channel marketing strategies and manage marketing campaigns for our web and mobile platforms. You’ll be responsible for the organisation’s digital accounts and the campaigns (paid and otherwise) running on social media, display, and programmatic channels. You’ll infuse life into new campaigns, drive their planning to execution, and be focused on the campaign results to ensure they meet the targeted key performance metrics. We expect you to be the brand custodian, ensuring increased trust and recognition in the fintech industry. Your insights into performance marketing in the online marketing ecosystem will be crucial for client acquisition and customer revenue. Your challenges-Steer paid media campaigns from scratch — strategise, create and manage marketing campaigns, tackle concerns with solutions, and measure the engagement metrics on our website, mobile applications, and social channels. -Handle budgets and recommend modifications to ad spendings to effectively utilise the organisation’s resources.-Implement and measure the effectiveness of paid advertising on our mobile app to drive installs and engagement.-Collaborate with content and design teams to optimise marketing content.-Implement new digital marketing trends and technologies in our marketing efforts (webinars, webcasts) to generate leads and promote our products and services.-Create reports for key performance metrics, goals and revenue tracking, and other paid search efforts.

    What you have-University degree in marketing, communications, business, or equivalent work experience -3+ years of experience in handling performance of digital accounts across websites, social media, and mobile applications-Familiarity with search engine optimisation (SEO), pay-per-click advertising, the customer user journey and user account lifecycle, lead generation and customer retention principles, and social media marketing-Good knowledge of Google Analytics, mobile app marketing and attribution tools such as Adjust, Appsflyer, or Annie, and marketing automation tools such as Customer.io.-Excellent understanding of conversion rate optimization for banners, landing pages and the customer activation funnel.Strong analytical and communication skills-Current country of residence: UAE-Excellent spoken and written English communication skillsWhat’s good to have-Experience in using Google Tag Manager (GTM)-Work experience in the fintech or e-commerce industryWhat we’ll give you-Exciting work challenges-Collaborative work environment-Career advancement opportunities-Market-based salary-Annual performance bonus-Medical insurance-Housing and transportation allowance-Casual dress code-Work permit -Training sessions and webinars to help you advance your career-Intensive and interesting onboarding programme for newcomers -State-of-the-art tech stack-Inspiring work environment and creative freedom

    We’re Deriv. We’re all about trading. We’re the geeky upstarts who pioneered an industry. That was more than 20 years ago, and we’re still going strong. Today, we work across continents and serve over a million traders from around the globe. Join us. Grow with us. More

  • in

    D365 F&O Senior / Analyst Programmer | Charterhouse

    Employment:

    Full Time

    Charterhouse is working exclusively with a software company which is part of a well-known Multinational group who are looking to hire a D365 F&O Senior/Analyst Programmer to join their growing team.You will be responsible for technical realisation of tasks based on functional designs in Microsoft Dynamics 365 Finance and Operations in particular building and testing new and existing functionalities. You will work alongside Solution and Senior / Technical Architects and implement technical solutions for customer requirements in D365FO.

    The successful candidate should have a minimum 3 years of experience working with Microsoft Dynamics 365 F&O in all stages of development and a university Degree within a computing or business discipline. Good knowledge on X++ and best practices including code management, unit testing methodologies and build processes. Experience in using Azure Devops and understands Devops principles. You must hold either a Microsoft Dynamics 365 F&O Core or Technical Certification.

    The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

    Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

  • in

    Dynamics CRM Techno-Functional / Customer Engagement Consultant | Charterhouse

    Employment:

    Full Time

    Charterhouse is working exclusively with a software company which is part of a well-known Multinational group who are looking to hire a Dynamics CRM Techno-Functional/Customer Engagement Consultant to join their growing team.You will be implementing various modules of Dynamics CRM working closely with the client teams and business stakeholders. You will be involved in the business processes and solution design and will be hands on configuring and customising the implementation of Dynamics CE Solutions working with both onshore and offshore development teams.

    The successful candidate must hold a Degree within a computing or business discipline with a minimum of 6+ years’ experience in end to end implementation of Dynamics CRM configuration, customization, standard or customized workflows, dashboards, forms, views, integration, plugin development, report development for medium/large customers. You will also have strong functional knowledge of Microsoft dynamics CRM across various industries and sectors and understanding of areas of customer engagement including sales, marketing etc., Microsoft Dynamics CRM Certifications (2016, D365) are desirable.

    The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

    Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

  • in

    Manager, Fraud Risk | Commercial Bank of Dubai (CBD)

    Employment:

    Full Time

    JOB PURPOSEThe purpose of this job is to establish an enterprise fraud governance and control framework for the bank including the testing of existing fraud controls.Principal Accountabilities – Develop an enterprise fraud risk controls framework, fraud risk assessment standards, RCSA and KRI working in conjunction with the Head of Fraud Risk Management- Knowledge of banking products, operations and systems- Risk assess business and operations activity to identify fraud risks and implement mitigating controls- Assess the design and effectiveness of the banks fraud prevention program- Provide the required support and guidance to the business to embed and implement fraud policy requirements and control measures within their business areas- On a risk based approach undertake fraud risk control assessment to test the effectiveness of existing controls- Develop fraud detection rule strategy to be implemented in the fraud detection system- Analyze rule performance on an ongoing basis and manage the exercise to fine tune rules on an ongoing basis to improve detection rates- Assess risks associated with launch of new products and services to ensure appropriate controls are there in place to mitigate fraud risks- Understand business strategy and fraud risk priorities and work closely with the business units to implement best practice guidelines and controls to enable proactive detection and prevention of fraud- Plan and undertake annual fraud risk assessment partnering with audit, operational risk and other control functions as applicable- Prepare management dashboard for Operational Risk Committee meetings and periodic reporting to management- Provide oversight on the monthly fraud cases investigated – Review investigations reports prepared by the investigators to ensure the reports are clear and concise- Maintain internal blacklist of confirmed fraud cases- Develop content for fraud awareness training and campaigns- Manage the roll-out and completion of fraud awareness training program across the bank- Prepare monthly fraud reports for Head of Fraud Risk and Head of Operational Risk- Support the Head of Fraud Risk to track, manage and minimize fraud losses across all products, segments and service lines- Develop and maintain strong working relationship with internal stakeholders and act as a point of contact for subject matter expertise on topics related to fraud prevention

    RequirementsQUALIFICATIONS- A Bachelor’s Degree, MBA or Master’s degree in business accounting or legal- Certified Fraud Examiner- PreferablyEXPERIENCE- 10+years of experience in a fraud governance and control role within the banking industry or big 4 consulting firm as Manager. – Experience in developing and enhancing fraud prevention programs- Sound knowledge of undertaking fraud risk assessment, developing and implementing control frameworks and best practice guidelines. – Experience interacting with functional heads, internal control, audit and senior management within the bankSKILLS- Excellent verbal and written communication skills- Strategy development- Leadership skills- Strong partnering skills across functions- High emotional intelligence and interpersonal skills- Ability to acquire, build and inspire a high performance team- Advanced knowledge of SQL and Structured Coding- Working knowledge of credit card, core banking and customer facing channel- Risk assessment of new products, digital channels and servicesCOMPETENCIES- Strategy development- Cross functional team work- Analytical thinking and problem solving- Project and change management- Capability development and team building- Result oriented and execution skills

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

  • in

    Recruitment Senior Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceAdvisorySpecialismDealsManagement LevelSenior AssociateJob Description & SummaryEstablished in the region for 40 years, PwC has more than 6,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.We have an unparalleled range of expert capabilities from Strategy, through Advisory and Consulting to Legal, Tax and Assurance Services, underpinned by the standout digital platform in the region.One Firm : Transforming our region.Our purpose is to build trust in society and solve important problems.In an increasingly complex world, we help intricate systems function, adapt and evolve so they can benefit communities and society – whether they are capital markets, tax systems or the economic systems within which business and society exist. We help our clients to make informed decisions and operate effectively within them.Creating value through diversity. Be yourself. Be different.At PwC, we respect and value differences. We know that when people from different backgrounds and with different points of view work together, we create the most value – for our clients, our people and society.A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm-wide values by working with the core competencies that measure and drive individual and Firm-wide success in the marketplace.As a Recruitment Senior Associate, you will be working closely with the wider Deals recruitment team to support key business units with their resourcing needs. This involves data management, candidate sourcing and evaluation. In addition to daily recruitment activities, you will be exposed to strategic Deals projects to enhance and streamline current onboarding and recruitment processes. The ideal candidate will be thorough and accurate when completing tasks, consistently delivering the highest quality of work. In high pressure situations, achieving ‘quick wins’ and meeting short deadlines will be required.  Recruitment Process: – Recruiting high volume roles; understanding the needs of the business and managing multiple deadlines and candidate profiles, while utilizing multiple sources to build strong pipelines (referrals, online portals, internal system). – Conducting introductory calls and HR interviews with shortlisted candidates and preparing summaries to be shared with the recruiting manager. – Developing and promoting the PwC people value proposition within recruitment. – Interviewing and testing candidates using the standard competency based  – Ensuring candidate information is up to date on the internal system throughout the process and managing the interview feedback process for interviewers on the system – Strategic Projects: working closely with the regional recruiting team to work on initiatives related to new processes, stakeholder management, team upskilling etc. Project assignment is usually decided by the team lead, based on recruiter bandwidth and competency, however ideas are always welcome! Data management:Updating requisitions and candidate information on team trackers and the internal applicant tracking system ensuring they are fit for daily stakeholder updates.  Financial:- Reports recruitment information & statistics to key internal clients, for purpose of tracking cost, time & source of hire and to keep them informed of progress on recruitment. –  Ensures that cost efficient options are explored for interviewing candidates. Customer: – Finalises job descriptions with Partners and Directors  – Sources experienced candidates from multiple channels. – Liaise with PwC Recruitment teams in other locations to share information and minimize duplication of effort. Internal process:- Develops and promotes the PwC people value proposition within recruitment. – Interview and test candidates using the standard competency based recruitment model and employing psychometric testing within selection. – Manages the end to end recruitment process in line with Global PwC standards and metrics. – Collects data for recruitment reporting needs in a timely manner. Learning and Growth:- Supports improvements in the HR Operating model, specifically the increased delivery of standardised services.  – Looks for areas of continuous improvement across the Recruitment & Global Mobility function  Promotes collaboration, trust and improvement between team members and across the People Team  Works on specific projects related to HR initiatives as assigned. Customer Service Focus:- Naturally driven to deliver great customer service, sees through the lens of customers and tries to meet their needs. – Strong customer service orientation with ability to use patience and diplomacy to handle issues. Organiser:- Takes a structured approach to managing their workload, able to manage an active task load, prioritises effectively with the ability to multitask. Conscientious:- Understands the need to follow process and policy, thorough, works to high standards, good attention to detail. Communication Skills:- Excellent ability to listen to and explain to others, very strong English language skills. Data Analytics: – Updating and maintaining large files of candidate information while maintaining the highest form of confidentiality.  Creative Thinking:- Always using a creative lense and recommending strategic changes in and outside of the team. Learning internal processes and using technical capabilities with global best practices to fill in gaps or bring about change.

    Requirements- 5+ years of recruitment experience essential  – Knowledge of HR best practices and processes. –  Professional Services and / or Big 4 expertise and knowledge is essential. – Experience sourcing candidates with professional services experience, internationally as well as across the Middle East is essential.  – Previous HR generalist experience with understanding of the employee lifecycle, including recruitment and onboarding would be preferable. – Knowledge of labor laws is preferred. – Experience and proficiency in recruitment technology is essential  – Experience and expertise of selection techniques including competency based interviewing and running assessment centres is essential. – Excellent interpersonal and communication skills  Strong customer service orientation with ability to use patience and diplomacy to handle issues. – Bachelor’s Degree in Human Resources or Business Administration. – Fluency in spoken and written English, Arabic is an advantage.

    At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

    We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

    PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

    We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

    If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More