More stories

  • in

    New Research Reveals Priorities for Recruiters Amid the “Great Resignation”

    Recruiters are confronting a dramatic shift from one year prior when the world was facing job losses, layoffs, and staffing reductions. Today, the country is seeing a return to early 2020 employment numbers, with the economic recovery allowing many companies to increase staffing levels rapidly.
    According to Jobvite’s 2021 Recruiter Nation Report, 39% of recruiters said their organizations are increasing staffing levels and hiring rapidly – an increase of 13% since 2020. However, priorities and expectations in the workplace have shifted. Companies are experiencing a new kind of worker revolution where candidates and employees feel empowered to choose a job where they feel supported and valued. As workers’ confidence continues its upward trajectory, recruiters face new challenges to win over top talent.
    Companies are Struggling to Find Talent
    While there are millions of jobs available, recruiters are finding it incredibly hard to place job seekers. Jobvite’s new report found that 59% of recruiters say their organizations have experienced increased turnover since the onset of the pandemic. The lack of qualified/skilled candidates is also the number one challenge that recruiters face right now. As a result, organizations are under enormous pressure to rethink hiring processes and adapt to labor market trends.
    What Workers Want
    In the past year, 54% of recruiters have seen candidates turn down an interview or job offer due to a lack of flexibility and remote work options in the workplace.
    2020 showed many companies that employees can be productive while working remotely and do not need to stick to a rigid schedule, which is being brought into the job search. Fifty-seven percent of recruiters believe the lack of flexible or work-from-home policies makes it harder to attract potential candidates. In contrast, 60% believe organizations will lose employees if they do not transition to a hybrid, fully remote, or remote-first culture.
    Workers also want to be part of a welcoming work environment where they feel like they belong, and this year’s report reaffirms that companies must prioritize Diversity & Inclusion (D&I) initiatives to succeed. Nearly half of recruiters say that job seekers are inquiring about D&I initiatives more than they did in the previous year – up 16 percentage points from 2020.
    And while most organizations are putting more emphasis on building a diverse workforce than the previous year, 20% of organizations still have no D&I goals. This could lead to challenges for attracting talent, as 44% of recruiters surveyed said candidates have turned down an interview or job offer due to a lack of diversity.
    How to Adapt
    The best hiring teams have adapted to this new labor market by adopting an agile recruiting strategy. Agility in recruiting allows teams to remain flexible and adjust as the market changes. Seventy-eight percent of recruiters reported that their priorities shifted over the last year – and agility helps teams quickly adjust.
    But agility is not just about being flexible and shifting priorities. It’s about executing a well-rounded recruiting strategy. According to the Recruiter Nation report, here are some ways that organizations are reimagining recruiting processes to hire top talent more effectively:

    40% said recruiting budgets have increased, while an impressive 64% of recruiters reported that they expect budgets to increase over the next 6-12 months.
    35% of recruiters are outsourcing more jobs to freelancers, while 54% of organizations plan to outsource even more jobs moving forward.
    40% are making more internal hires to meet hiring needs better, and nearly half are seeing higher participation in employee referral programs in 2021.
    Previous job experience and cultural fit have diminished in importance, proving that more recruiters are taking chances on different types of candidates to adapt to the labor shortage.
    54% plan to increase their use of texting in recruiting processes in the next year, and half also plan to incorporate more chatbots in the recruiting process.

    Social media and employer branding are more vital in an organization’s recruitment marketing efforts, as TA teams see success in sourcing and engaging candidates on social media. According to the report, today’s recruiters use social sites to post job openings (66%), reach passive talent (47%), build an employer brand (57%), and learn about candidates (30%).
    Finally, companies are paying workers more, with three out of four recruiters reporting an increase in candidates and current employees negotiating higher wages – 20% higher than the previous year.
    In Conclusion
    Companies are competing for top talent – and those that do not adapt to this ever-evolving workforce will continue to have trouble attracting the right candidates. The pressure is on for organizations to respond to these challenges by being agile and strategic while also embracing initiatives that align with candidates’ values and priorities.
    By: Jaylan Fisher, Talent Business Partner at Jobvite.
    Share this post: More

  • in

    How European Companies Can Kickstart Employee Engagement

    Gallup’s State of the Global Workplace: 2021 Report found that European countries were remarkably resilient to the effects of the pandemic in 2020, but their longer-term track record of employee engagement still raised significant concern. European employees are among the least engaged in the world. However, while the scale of the issue is continental, the solution could be relatively straightforward.
    Flatlining employee engagement
    While there is considerable variation in the level of employee engagement from country to country, Europe as a whole has experienced a long-term stagnation in its engagement levels. Less than 20% of the continent’s workforce is engaged by their daily experience of work, and the situation has failed to improve for some time.
    Europe’s flatlining engagement looks even starker in light of the slow but steady increase in engagement levels across the globe: 20% in 2020 compared to 12% in 2009. In the US, for example, engagement has risen from 28% to 36% since the turn of the century. Compare this to Germany, for instance, where engagement has remained rooted to the level it was at in 2001 (see below), and it is clear that even Europe’s economic powerhouse has been caught in the doldrums.

    What makes an engaged employee?
    Employee engagement is about more than just satisfaction, though that is obviously a key component. Gallup’s State of the Global Workplace Report measures engagement using 12 metrics, each of which has a proven link to performance outcomes. Engaged employees know, for example, what is expected of them at work and how their day-to-day activities contribute to the purpose of their organization.
    Organizations which perform well against these emotional workplace needs are more likely to enjoy positive outcomes, such as high retention rates among staff as well as increased productivity and profitability. Moreover, employee engagement becomes an even stronger predictor of organizational performance during difficult economic periods – an extremely important finding as the impact of the pandemic continues to be felt throughout the global economy.
    Engagement also has strong links with workers’ wellbeing. This may not be surprising; people who feel more heard at work, praised and appreciated for their contributions, or feel that they are playing to their strengths tend to feel better about their lives overall. On the other hand, the majority of actively disengaged employees in Europe reported feeling stressed during the previous working day. As organizations gain a greater appreciation of the need to support workers’ mental and physical health in the wake of the pandemic, recognizing this link between engagement and wellbeing could be crucial for improving the employee experience.
    Raising the bar
    Despite a decade of stagnation, Europe’s comparatively low engagement levels are by no means doomed to continue. Returning to Germany, when Gallup asked employees whether they would continue working even if they inherited enough money to live comfortably without doing so, 74% said they would still work. Some signs are promising, therefore, that European engagement can rise again.
    A simple solution is for organizations to look at the success stories and try to emulate what goes on there. Gallup’s research has found that employees have the same basic emotional needs across the globe, so European workers should close the gap on their extra-European counterparts once employers commit to fulfilling these needs. Indeed, organizations working with Gallup in which engagement is a strategic area of focus achieved engagement scores of 44%, as compared to the European average of 16% – showing that improvement is possible.
    European organizations, therefore, need to recognize that employees want more from their jobs than just a paycheque. A sense of purpose and development is equally important.
    Management matters
    Ensuring that organizations meet the needs of their employees is the responsibility of the leadership team. Analyzing organizations that have driven engagement levels up from below-average to 70% or more, the commitment of leaders to long-term change is consistently the decisive factor.
    Accounting for 70% of the variance in engagement levels, the manager is the single greatest influence on employee engagement. Organizations should therefore concentrate attention and resources on providing more comprehensive management training, which will equip managers to effectively deliver on the emotional workplace needs of their employees.
    Moreover, while 97% of managers feel that they do a good job of managing their teams, more than two-thirds of employees report the direct experience of bad management in their careers. This, of course, does not add up – and organizational performance is suffering as a result of this managerial blind spot.
    When it comes to improving employee engagement, therefore, European companies have to start from the top. Investing more in the quality of leadership is by far the most effective way to improve engagement levels, which in turn will impact positively on performance. What may at first seem like an intangible concept of ‘engagement’, is actually very quantifiable and, more importantly, incredibly valuable to European organizations.
    By: Pa Sinyan, Managing Partner for Europe, Gallup; & Marco Nink, Regional Lead in Research and Analytics, EMEA, Gallup.
    Share this post: More

  • in

    How Remote Work Can Foster Inclusion and Psychological Safety

    People success platform leader Glint, part of LinkedIn, has published results on workplace culture that show that remote work is creating more inclusive and psychologically safe workplace experiences. The company’s Head of EMEA People Science tells us more.
    Our global pandemic-initiated shift to remote work has had many consequences, but one that isn’t called out as much as it should be is equality. In many ways, remote work has equalized opportunities for employees to be heard and seen. In a virtual work environment, every meeting looks the same, and each person takes up the same space on the screen, from the CEO to the intern.
    Virtual work bolsters inclusivity
    Glint has tracked a range of metrics about our changing workplace over the past year. Their latest trends report notes that employers that have committed to supporting remote work appear to be creating more inclusive and psychologically safe work experiences as a result. In companies that support remote working, workers feel freer to speak their minds and see their companies as valuing diversity.
    The analysis used a number of measures to derive its conclusions, including how many remote work-permitted job postings an employer puts on LinkedIn (over 275,000 adverts were surveyed from 375 organizations). Millions of Glint survey responses from over 600 organizations were also fed into the model. The analysis shows that employees at remote work-friendly firms were 14% more likely to feel safe speaking their minds. 9% are more likely to report that their leaders value different perspectives, compared to their peers in less remote work-friendly brands.
    The study shows that virtual work creates many features that can bolster employees’ feelings of inclusivity. Virtual work can provide flexibility to people with caregiving responsibilities, bypass location bias, and reduce the amount of time and energy required to conform to potentially unhelpful ‘professionalism’ standards, for instance.
    As organizations re-examine how to foster diversity, inclusion, and belonging in the new world of work, early signs indicate they’d do well to build on virtual work and expand habits, programs, and tools that help people bring their authentic selves to work.
    Culture in the new world of work
    This matters, as the survey also highlights the fact that what team members see as defining a great work culture has changed dramatically over the first year of the Covid pandemic—50% of the top 10 drivers in 2020 were not in the top 10 in 2019. Opportunities to learn and grow have emerged as the strongest drivers of work culture, shooting up eight positions.
    In the first half of 2020, employees’ sense of belonging also started to impact employee happiness, increasing by 12% to become the second most important characteristic people look for to describe a great work culture. That’s one of the ways in which work culture has changed drastically in 2020. Work culture was once shaped heavily by in-person interactions—coffee breaks, shared meals, team retreats, and the like. But when the pandemic not only stripped away physical interaction but also threatened our safety, the less tangible drivers of work culture—growth opportunities, belonging, and values—became more important to employees.
    There’s also a positive uplift here for recruitment and retention, as the research shows that employees at organizations with highly rated cultures are 31% more likely to recommend working there to peers and contacts, and 15% more likely to report being happy working there.
    Employees want more from their employers now than just a pay packet. They want to be challenged, and they want to work in a space where they can bring their whole selves.
    By Steven Buck, Head of EMEA People Science at Glint.
    Share this post: More

  • in

    How Recruiters Can Adapt to Major Shifts in Candidate Attitudes

    This past year has greatly altered the dynamics of the U.S. labor market, including job seekers’ expectations of employers, according to a new 2021 Job Seeker Nation Report from Jobvite. It is predicted that many of the changes experienced will be here to stay, bringing about what many believe to be the rise of the optimized workforce. As a result, talent leaders and recruiters must understand how to adjust efforts for the job market today and into the future.
    Remote work & company culture.
    The pandemic has created profound changes in workplace preferences for job seekers, including the desire for remote work. Per the Job Seeker Nation Report, 35% have declined or would decline a job offer that required them to work full time on location, in an office, or at a worksite, and 100% remote work is preferred by 33% of workers.
    Despite an increasing number of employees working remotely, the importance of company culture in applying for a job has continued to rebound. Nearly half of workers believe company culture is very important in their decision to accept or reject a job – a 21% increase since 2019.
    Employers need to implement a hybrid and culture-centric work environment to lure top-quality talent. Likewise, talent leaders must incorporate these company values into the hiring process. This can be accomplished by implementing a cohesive recruitment marketing strategy that includes social media, as more than 33% of job seekers use social media networks to learn about an employer’s culture.
    Diversity hiring is vital.
    With this year prompting many Americans to reflect on what is important to them, it is fitting that those beliefs and priorities are being brought into the job search. This year’s report found a significant number of workers (42%) would turn down a job if the company lacked diversity in its workforce or had no clear goals for improving diversity in hiring.
    Separately, 49% have inquired about employer’s goals and efforts around improving diversity in the workplace during interviews. Based on these results, it’s evident that recruiters need to embrace diversity initiatives, as it significantly influences workers’ decisions to apply, accept, or even reject a job.
    To do this, recruiters must create employment opportunities for all regardless of race, religion, color, gender, identity, age, ability, location, or creed by mitigating challenges in the job-seeking process due to unconscious bias. This can manifest itself in how a job description is written, how a job opening is marketed, what schools an organization recruits candidates from, how a candidate is interviewed, and much more.
    Balance in today’s always-on workforce.
    The majority of surveyed workers report increased stress levels since the onset of the pandemic. In today’s world of competing priorities and unexpected distractions, remote workers are also struggling to transition between “work time” and “home life.” In 2021, 42% of surveyed workers said they are working longer hours compared to the year before.
    Employers must deliver a more thoughtful approach to helping employees achieve a more balanced life based on workers’ individual needs. Talent leaders can then highlight how the company supports its employees through these practices, both now and into the future. This can be delivered through information and videos on the employer’s career site, which continues to be one of the most powerful recruiting assets.
    Interviewing tactics & preferences.
    Here’s the good news for recruiters. Over the past year, an overwhelming majority of surveyed workers consider their most recent candidate experience to be primarily positive. Excellent communication from recruiters, ease of scheduling, and easy job application process were the top reasons for positive candidate experiences.
    A preference for texting is also on the rise. This year’s report found that a majority of job seekers prefer texting for scheduling interviews in comparison to email or phone. This is especially true for workers with children, as 30% are comfortable participating in an interview via texting. Like consumer behavior, candidates have renewed expectations of their job-seeking experience, especially while on a mobile device.
    However, lack of access to adequate technology or Wi-Fi has negatively impacted 35% of job seekers’ ability to participate in a video interview. Recruiters need to consider how this may affect a candidate’s participation and outline strategies to overcome this challenge, as virtual interviews continue to be leveraged in the recruiting process.
    The Rise of the Optimized Workforce.
    The expectations of job seekers and employees have changed forever. As a result, recruiters need a complete understanding of how to adjust efforts to meet the demands of varied realities for today’s workers. To do this, talent leaders must equip themselves with the right skills, knowledge, and strategies to effectively navigate the current reality and engage high-quality talent.
    Kurt Jones is a Senior Manager of Product Marketing at Jobvite, a leading end-to-end talent acquisition suite provider that serves thousands of customers across a wide range of industries.
    Share this post: More

  • in

    How the Pandemic Has Dramatically Shifted Candidate Attitudes

    New research by Jobvite suggests uncertainty, unemployment, and financial challenges will drive profound changes in the employer-candidate relationship. Unlike previous editions, the 2020 Job Seeker Nation Report draws from two survey sets: one in February 2020 consisting of 1,514 employed adults and job seekers in the U.S., and one in April 2020 after the unprecedented […] More