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    Senior Business Analyst | Saudi Networkers Services (SNS Group)

    Employment:

    Full Time

    • Prepare high quality design based on BRD and SRS• Implement systems and content that leverages the capabilities of existing systems • Contribute to decisions on product, tool and method selection, providing input on industry trends • Ensures accuracy of finished product design, reviewing for completeness, conflict avoidance, and ensuring clients objectives are being met throughout life cycle • Participate on projects during design, bidding and construction administration • Ensures all production adheres to quality Company Standards • Collect business requirements and needs from external and internal stakeholders • Participate in meetings with Engineering and Operations functions in order to enhance the process of business requirements collection • Develop high level business systems requirements specification document (BRDSRS) to enable the development of high/low level designs for building products and solutions • Support the identification of potential products and solutions to be developed while approving new systems and platforms requested to be incorporated in the enterprise architecture blueprint and framework • Mentor a team of systems Analysts to produce high quality SRS

    • Understand department’s Strategical vision and follow the plan and suggest improvements to the plan• Understand and follow Demand and Technical Management Department’s policies, procedures and controls. • Provide suggestion on improvement of Demand and Technical Management Department’s systems • Conduct day-to-day activities to in compliance with stipulated policies and procedures • Follow defined Service Level Agreements (SLAs) with other functions and constantly work on its improvement• Guide, mentor and develop the Business Support team as part of their continuous improvement of the quality of deliverables • Search and support recruitment of talent for Business Support group• Provide effort for the tasks wherever requested to support the budgeting process

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

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    Senior Systems Administrator | Saudi Networkers Services (SNS Group)

    Employment:

    Full Time

    Provides technical and operational systems administration. Installs, maintains, develops, and implements policies and procedures for ensuring the security, availability and integrity of the systems, applications and infrastructure which managed by SE. • Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.• Troubleshoot systems and application errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues • Deploy developed systems and application on targeted environments. • Work with other technical departments (security, computing, networking, and enterprise architecture) to ensure fulfilment of infrastructures and application development related activities. • Managing and support multiple environments (development, testing, staging and production). • Creating and managing system permissions and user accounts. • To respond to service incidents within the times specified in any Service Level Agreement (SLA). • Collaborate with various managers and other SE personnel to improve existing processes, increase automation and meet SE operational goals.• Installing upgrades and patches to existing systems and environments. • Setting up and maintain required documentation and standards. • Mentorship and tutoring for newcomers and/or junior team members. • Be available for on-call support as needed.

    • Experience in managing both Linux (RHEL, Centos) and Windows Servers.• Experience in Server logs management and troubleshooting.• Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP• Expert skill level executing high-availability technologies (replication, mirroring, failover clusters, etc.).• Familiarity with VMWare and SAN management and concepts.• Knowledge in network related concepts (IP networks, subnets, routing)• Experience in security and Firewall configuration and management.• Working knowledge of virtualization, VMWare, or equivalent.• Experience in configuring systems and application environments.• Experience in High Availability and performance requirements (Load Balancer, Clustering)• Understanding of XML, JSON, XSLT, SOAP, XML Schemas, WSDL concepts, and RESTful web services.• Experience in JBoss / Tomcat Application Servers , Version Control Systems (SVN/GIT) and JMS Queues or RabbitMQ.• Knowledge Security protocols (Open id connect , Oath2 , JWT)• Experience in automation and DevOps tools is preferred (Docker, Ansible, Kubernetes).• Scripting language experience (i.e., Shell, Perl, python).• Familiarity with programming languages API.• Knowledge with on-prem and public cloud technologies (AWS, Azure)• Great interpersonal and communication skills.

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

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    ERP Solution Engineer | Oracle

    Employment:

    Full Time

    Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell. As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.

    Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors. Demonstrated project management skills. Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed. A/BS degree or equivalent, advanced degree highly desirable.As part of Oracle’s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    Technical Software Support Engineer – French/German/Spanish Speaker | IBM Middle East

    Employment:

    Full Time

    Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities IBM seeks to hire a Technical Support Professional. We are looking for analytical puzzle solvers who thrive in a driven enterprise customer support environment. You can work both individually and as part of a motivated worldwide team to assist IBM customers to perform problem determination on the IBM Spectrum Protect (aka Tivoli Storage Manager) product. We are seeking demonstrated problem solvers with proven communication skills. In this position, debugging and analysis are performed via the telephone as well as electronically. Candidates must have the desire to wow customers, articulate solutions and options, and take the opportunity to interact with the end users, as well as the developers and sales teams to be a well rounded contributor. The challenge in this position is to able to interpret complex software problems that span across multiple client and server platforms including UNIX, Linux, Advanced Interactive Executive (AIX), and Windows. Knowledge of cloud, Storage Area Networks (SAN), network protocols, and storage devices is preferred. Hands on experience with storage virtualization is a plus. Multilingual capabilities are an asset. Candidates must be flexible in schedule and availability. If you are self motivated and collaborative, join us and prepare to learn.IBM’s client Software Support Specialists are required to deliver post sales Remote Technical Software Support Services in English- Responding to client queries and providing remote technical software support in a timely manner.- Maintaining highest client satisfaction and relationships even in severe and pressurized situations.- Interacting with client and IBM functions consistently until problem solution.- Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business.- Employing IBM’s standard support delivery methodologies and tools.- Logging all related activities for each customer query and handling client data securely.- Performing in international software support delivery processes and environments.- Review diagnostic information to assist in isolation of a problem cause (which could include, assistance interpreting traces and dumps).- Identify known defects and fixes to resolve problems.- Provide assistance on supported product known defects for which available corrective service information and program fixes are available.- Identify suspected defects and engage development teams to assist in resolution.- Provide assistance with questions regarding product documentation related to the supported products- Interpret online manuals regarding IBM code and application interfaces.- Collaborate with other support centers and business units to provide seamless problem resolution.- Demonstrate proficiency in the software platform supported by maintaining applicable technical certifications.- Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction.- Demonstrate excellent French or German or Italian or Spanish Language’s oral and written communication skills, is a must.

    Required Technical and Professional Expertise – Fluency in English; written and oral- Fluency in French or German or Italian or Spanish is a must.- Bachelors Degree; Computer Science or Software Engineering preferred- Basic knowledge of Operating Systems (UNIX, Linux, Windows); Experienced/Advanced usage preferred but not required.- Basic knowledge of storage devices and peripherals; Experienced/Advanced usage preferred but not required.- Basic knowledge of databases ex: DB2 ..etc

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Technical Software Support Engineer – (Fluent English Speaker) | IBM Middle East

    Employment:

    Full Time

    At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities IBM seeks to hire a Technical Support Professional. We are looking for analytical puzzle solvers who thrive in a driven enterprise customer support environment. You can work both individually and as part of a motivated worldwide team to assist IBM customers to perform problem determination on the IBM Spectrum Protect (aka Tivoli Storage Manager) product. We are seeking demonstrated problem solvers with proven communication skills. In this position, debugging and analysis are performed via the telephone as well as electronically. Candidates must have the desire to wow customers, articulate solutions and options, and take the opportunity to interact with the end users, as well as the developers and sales teams to be a well rounded contributor. The challenge in this position is to able to interpret complex software problems that span across multiple client and server platforms including UNIX, Linux, Advanced Interactive Executive (AIX), and Windows. Knowledge of cloud, Storage Area Networks (SAN), network protocols, and storage devices is preferred. Hands on experience with storage virtualization is a plus. Multilingual capabilities are an asset. Candidates must be flexible in schedule and availability. If you are self motivated and collaborative, join us and prepare to learn.IBM’s client Software Support Specialists are required to deliver post sales Remote Technical Software Support Services in English- Responding to client queries and providing remote technical software support in a timely manner.- Maintaining highest client satisfaction and relationships even in severe and pressurized situations.- Interacting with client and IBM functions consistently until problem solution.- Performing problem management and end-to-end problem ownership by analyzing problems/situations and understanding problem impact on client business.- Employing IBM’s standard support delivery methodologies and tools.- Logging all related activities for each customer query and handling client data securely.- Performing in international software support delivery processes and environments.- Review diagnostic information to assist in isolation of a problem cause (which could include, assistance interpreting traces and dumps).- Identify known defects and fixes to resolve problems.- Provide assistance on supported product known defects for which available corrective service information and program fixes are available.- Identify suspected defects and engage development teams to assist in resolution.- Provide assistance with questions regarding product documentation related to the supported products- Interpret online manuals regarding IBM code and application interfaces.- Collaborate with other support centers and business units to provide seamless problem resolution.- Demonstrate proficiency in the software platform supported by maintaining applicable technical certifications.- Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client satisfaction.- Demonstrate excellent English oral and written communication skills.

    This is a shift work position. The resource will work in US time zone shifts in our Egypt office which is based in Smart Village. Required Technical and Professional Expertise – Fluency in English; written and oral- Bachelors Degree; Computer Science or Software Engineering preferred- Basic knowledge of Operating Systems (UNIX, Linux, Windows); Experienced/Advanced usage preferred but not required.- Basic knowledge of storage devices and peripherals; Experienced/Advanced usage preferred but not required.- Basic knowledge of databases ex: DB2 ..etc- Flexibility to work in Shifts (US time zone shift)

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    Chief Technology Officer (CTO) | Michael Page

    Employment:

    Full Time

    As the CTO, you will have a greenfield opportunity to create a technology platform to support ambitious growth plans facilitating the launch and growth of an application and website. You will work closely with the CEO to design and implement technology business strategies, plans and procedures.Description* Oversee all aspects of engineering, including technical strategy, technology blueprint and best practices & technology stacks.* Define the company’s technical architecture and ensure technical standards, security, and regulatory best practices are met.* Develop and implement a technology strategy that supports our business strategies.* Create and manage timelines for the development and deployment of all technological services.* Discover and implement new technologies that yield competitive advantage.* Build a team who can further help with launching the product.Job Offer* Opportunity to lead the technology for greenfield product in your own vision to transform an industry.* Equity options of the business.* Freedom to work with your selected technology.

    * We need someone that can collaborate closely with founders and take ownership of the entire tech portfolio of the startup, growing it to a robust, scalable and efficient platform (application and website).* Overall of over 10-12 years of experience, with at least 2-3 years’ leadership experience in engineering, including hands-on leadership and people management.* Experience in building and managing a product from scratch.* Familiarity with software development best practices, including security, testing, source control and deployment.* Hands on knowledge with a diverse set of full-stack technologies.* Comfortable working in uncertain and unstructured start-up environments.* Leadership experience in a Fintech environment would be an ideal background.* Experience with Blockchain would also be an added advantage since the startup is exploring ways to incorporate a public ledger in their product.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    Junior Full Stack Developer | Charterhouse

    Employment:

    Full Time

    Charterhouse are sourcing a Junior Full-Stack Developer for a local start-up, who specialise in the E-Commerce space. Competing with some of the largest online platforms in the region, our client is looking for a young, enthusiastic candidate who can support their continued growth in the UAE. This Junior Role will be responsible for the full-stack development (front-end and back-end) writing, testing efficient code, using best software practices for their clients E-Commerce websites. The selected candidate will develop appropriate code structures to solve specific tasks, while assisting and supporting in the upkeep of the websites. You will closely work with external providers such as graphic designers, to ensure all developments are within the brands guidelines.

    The successful candidate will have 1-3 years (maximum) Full-Stack Developer experience, developing for E-Commerce clients, within an internal or agency environment. Competent knowledge of PHP (Hypertext Preprocessor) for backend on Symfony Framework, and VueJS & React for frontend, is essential. Experience of working with a Scraper is also essential. This role is based in Abu Dhabi on a full-time basis. Remote working can be considered.

    The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

    Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

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    eCom Optimization Specialist | Chalhoub Group

    Employment:

    Full Time

    Who we are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together. What you’ll be doing Utilize sales, customer analytics, content and SEO strategies to decide how products should be displayed online to maximize traffic and conversion rates; this includes:- Guarantee optimum brand presentation in homepages, landing pages and product description – Product assortment by best sellers, unsung heroes and new launches to optimize sales – Build and create pages on the website using HTML – Homepage banners and content update to guide customers to our current promotions, newness, product recommendations and best sellers – Use of SEO strategies to drive traffic to the website and help conversion rates – Optimizing product pages including; product imagery, monitoring reviews, cross-sells/upsell and product page ‘special offer’ banners – Optimize the catalogue to increase conversion rates – Analyse website performance, traffic, conversion and other KPIs across regions and countries – Monitor google analytics on a daily basis to create actionable recommendations – Systematically organize, upload, and manage digital content (copy, images, video) for multiple beauty brands – Update & enrich existing product content on Faces.com, while adding new products where applicable – Coordinate with internal team & brands to ensure product content is accurate, correctly nested, and properly uploaded

    What you’ll need to succeed – Good product management and liaison with wider teams – Perfect bilingual in Arabic & English is fundamental: Faces wants to be Arabic-first – Perfectionist attitude will be required, they will need to spot and correct any mistake in our catalog – Proficient in (SEO) writing : the job is not only uploading and updating but also enriching product content, SEO skills are a plus but not required – Understanding of the beauty industry is key as the person will need to write about beauty products – Proactive mentality & passionate to become part of a fast-growing e-commerce business – Merchandising on Site: Commercial awareness to drive conversion rates onsite – Knowledge and expertise on HTML to be able to build web pages – Ability to deliver presentations and reports to senior staff – Stellar communication What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

    The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

    By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

    With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

    By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More