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    Oracle CX Fusion B2C Service Cloud Techno-Functional Consultant / Technical Lead | Oracle

    Employment:

    Full Time

    Oracle CX Fusion B2C Service Cloud Techno-Functional Consultant / Technical Leader ( 50% Functional and 50% Technical) Experience in short: • Should have worked on Oracle B2C Service Cloud (Rightnow) and should have expert skills in Configurations, Workflow/Workspace Management, Business Rules, CPM ,Profile Configurations • Should be able to understand and debug issues in customizations. • Strong experience in knowledge Base and Analytics. • Understanding of the integration concepts is essential and • Mandatory skills: Candidate should possess expert skills PHP, HTML5, CSS3 and Java Scripts and should have worked in Development and Support • .Net is added advantage • Must have good issue debugging skills in CX and must know Oracle cloud support processes. • Knowledge on Oracle cloud quarterly upgrades and will be able to work with Oracle Cloud Support • Preferred working experience of 5 – 10 years in Oracle Fusion B2C Service Cloud(RightNow/CX) • Worked in at least 2 implementation projects and should have experience with Post and Pre-Production support • Good Understanding of Business Flows and processes • Excellent Analytical and Debugging skills on problem Solving skills• Good Communications and a Team Player • Willing to work in shifts and operations support • English language skills required!

    Qualification: • Should be a BEB-TecMBAMCA or any such professional qualification.

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    Junior Developer | Outsourced Payroll Solutions (OPS)

    Employment:

    Full Time

    Joining our Dubai team as a developer, with main responsibilities to acquire the functional and technical knowledge on our main product gulfHR (Enterprise HR & Payroll System), working actively as part of our OPS team to address the tickets raised by the payroll specialists, and make sure to deliver high quality resolutions for the reported issues. In addition to being able to develop modules, automate processes, create reports, assist the migration to Fusion as well as implementation and training of staff. • Design, develop, and unit test applications in accordance with established standards• Test, and maintain web and desktop-based business applications;• Package and support deployment of product releases• Working with the team in the migration of older instances to latest release. • Analysing and resolving technical and application problems. • Adhering to high-quality development principles • Assist with the migration to MVP.• Staff training.• Implementation of new customers onto the gulfHR payroll system.

    Salary:
    AED
    5,000 to 6,000
    per month inclusive of fixed allowances.

    • Bachelor’s degree in Computer Science, Information Technology, or any related field. • Knowledge of customer service practices• Excellent communication skills. • Experience & Strong knowledge in MS SQL structure and T-SQL coding principles• Knowledge in latest Web development technologies.

    Outsourced Payroll Solutions was founded in 2008 when Diana Geldenhuys realised that although payroll wasn’t the most exciting aspect of HR, it was still mission critical, and companies were struggling to deliver grade A payroll each month. Our ethos comes from us being the strategic partner needed in businesses in relation to Payroll and HR. We come alongside clients as their partner, to advise and execute mission-critical functions that are customised to each businesses individual needs. Since then, we have helped hundreds of companies improve their payroll through processes and software innovation to deliver timely, accurate payrolls each month. More

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    Digital Transformation Project Manager | Halian

    Employment:

    Full Time

    Our ClientA leading UAE based dealer of heavy machinery to the construction sectorYour ResponsibilitiesResponsible for ensuring the set objectives of the digital projects are achieved through providing specific project deliverables and reporting in-progress on regular basis to stakeholders and steering committeesDevelop the overall digital projects program including project charters, plans, budgets, structure, schedule and resources requirements necessary to execute the project deliveryUses methodological practice across the entire project delivery life cycle including developing a customized project management frameworkOversee the execution of the deliverables, often coordinating the efforts of IT resources, third party vendors and business to provide the results agreed upon the signed of project proposal or contractApply rigorous project Change Management processes to control scope and timing and budgetKeep abreast of new developments and systems, seeking ways to apply them to business needs and seek approval based on comprehensive business caseProtect the interests of the company through establishing transparent & professional relationships with digital solution providers pertaining to solution evaluation, selection, acquisition and implementation as well as post implementation supportDevelop and sustain effective relationship with all business units seeking how IT can add significant business values and meet the business challenges through providing cost effective, timely and high quality digital servicesInitiate and manage contract implementation and execution activities (financial or asset tracking, procurement and enablementAssist with negotiations and decision making on contracts, Master Agreements, and/or Statements of WorkCoordinate financial business approval activities including business case development, tracking and governanceEnsure contract legal compliance for documented terms and conditionsIdentify and implement cost optimization opportunitiesOperate and deliver results in a highly matrixed, integrated team environmentUndertake additional duties as requested by IT managementEstablish and manage the plan, including the development of schedules, resource requirements and coordination/integration requirements with third party vendors and business representativesActs as the primary liaison with the business users, including holding status updates, incorporating business-directed changes into the plan, and obtaining final sign-off on the deliverablesMotivates, directs and coaches project team and others, including such responsibilities as including such responsibilities as the structuring of work priorities and assignments, developing detailed project plans, managing deliverables-related staff performance, and directing deliverables-related training and development activitiesEnsures that deliverables are implemented in a cost-effective manner, achieving results and time commitments within budgeted parametersProvides on-going feedback to team members on their performance and contributes to their performance reviewsShares knowledge and experience with team members in a manner that enhances the overall performance of the team

    Salary:
    AED
    34000
    per month inclusive of fixed allowances.
    Additional benefits: Family medical and air ticket and schooling

    Bachelor’s degree in Computer Science or Engineering.Over 10 years of practical project management experience with track record of achievements of successful delivery of digital projects of high business impactSuccessful implementation of digital solution projects (IoT, BI, eCommerce, digital marketing & Channels, Artificial Intelligence, social media, etc.)Strong experience of Salesforce projects implementation (Sales, Service, Field Service, Marketing & eCommerce clouds and CPQ)Preferred auto dealership business expertiseIn depth knowledge of Project management methodologies, such as PMI or Prince II and deeply involved in developing in-house corporate project methodology

    Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

    The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

    We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

    Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

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    Salesforce Commerce Cloud Specialist | Halian

    Employment:

    Full Time

    Our ClientA leading dealer of heavy machinery to the construction sectorYour ResponsibilitiesProvide Salesforce Commerce Cloud (SFCC) technology expertise for solution design and technical implementationSupport campaigns to increase digital and online salesDevelops and maintains comprehensive understanding of the business processes that drive E-Commerce user experience and conversionDevelop and implement user interface components using JavaScript, Ajax, CSS, HTML, JQuery, JSONUnderstand interaction with back-end framework and web servicesResponsible for identifying opportunities to enhance technology and innovation that will improve effectiveness and efficiencies, by staying on top of recommendationsMaintain up-to-date knowledge and understanding of common security vulnerabilities; develops applications based on secure coding techniques ensuring secure operationDebug and unit test all work prior to peer code review and user acceptance testingProvide solution support, including technical problem resolution, bug fixes and after-hours support; able to assess and improve upon end-user E-Commerce experienceParticipate in the development of conceptual and logical architecturesLead large-scale eCommerce implementations, utilizing Salesforce Commerce Cloud B2C, providing both oversight and hands on contributions to the software design ,development, and integration1Design, code, unit test, and code review iterative improvements to platformEnsure adherence to enterprise architectureDrive technical process improvements to release strategyTranslate business and marketing challenges into well-designed solutionsCollaborate cross functional team to determine best path for Salesforce platform implementationStay in tune with latest Salesforce technology updates, changes, community, and roadmap(s)Maintain and document processes/procedures and provide seamless hand-off to business users to utilise

    Salary:
    AED
    19,000 to 22,000
    per month inclusive of fixed allowances.

    Bachelor’s degree in related field of IT or Business Administration and IntelligenceSound knowledge and experience on Salesforce Commerce Cloud (Demandware) Sitegenesis/SFRA framework and standard platform capabilitiesKnowledge on System/Custom objects, creating cartridges to integrate with 3rd party APIs and Services.In-depth knowledge of digital advertising tools and advertising technology landscape such as digital media buying platforms, advertising optimization platform, ad servers technology and networks mobile advertising solutions, social advertising tools is requiredProgramming best practices like collective code ownership and test driven development is a plusAdvanced experience of HTML5, XHTML, CSS, JavaScript Cross-browser compatibility and W3C compatibilityFamiliarity with code repository systems (Bit bucket, Git)Responsive design experience (or similar mobile and tablet work)Experience converting and/or slicing PSDs to CSS (or similar)Experience with standard JavaScript Frameworks/APIs such as Angular/jQuery/React is a plusAbility to establish, communicate and achieve agreed upon goals with limited supervisionAble to handle timely requests from several business lines, and to deliver quality work product in a fast-paced environmentPreferably good experience in middleware integration and BI solutions (e.g. Mulesoft & Tableau)3Good experience in SQL and other programming languages (Java & .net) preferably Force.comExcellent interpersonal skills; a confident, professional manner that will come across easily and effectively with the organization’s most senior employees and staffAbility to effectively handle multiple tasks simultaneouslyStrong analytical and problem solving skillsSalesforce related certifications and training in the application Administration

    Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

    The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

    We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

    Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

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    Process Specialist | Michael Page

    Employment:

    Full Time

    As the Process Specialist, you will work quite closely with executives of the company and play an integral part in the development of strategic projects in various verticals of the business.Client DetailsA leading tech organisation investing heavily in technology and talent to strengthen their internal processes.Description* Establish a process landscape across all above areas and/or business functions in accordance with Top Management priority.* Perform reviews, description and mapping of existing processes.* Review relevant business reporting to identify urgent process reviews to improve business performance.* Prepare and maintain various process related documentation (process flow diagram, responsibility assignment matrix, SOP…).* Draft corporate materials related to processes such as Order-to-Cash, Procure-to-Pay, etc.* Summarize management brainstorming session and draft relevant communication.Job Offer* Dynamic work environment.* Opportunity to work on exciting projects with exposure to top executives.

    * Bachelors/Master’s degree in a leading Business or Engineering School.* Previous role as a Process Specialist / Analyst in an international strategy consulting firm or in a complex large organisation.* Strong analytical skills, including data analysis and problem solving.* Strong written and oral communication skills (including presentations) as well as listening and interpretation skills.* Previous International Trade and Supply Chain industry experience preferred.* Native speaker in English. Fluency in French is a plus.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    IBM BPM Software Engineer | RTC-1 Employment Services

    Employment:

    Full Time

    Position Title: IBM BPM Software EngineerEmployment Type: Full Time Salary: up to 20K AED all inclusive depending on experience and qualificationsJob Location: Dubai, UAEAbout the Client: A highly recognized international technologies group handling Information Technology and Services located in UAEJob Description: • Develops and directs software system validation and testing methods.• Directs our software programming initiatives• Oversees the development of documentation.• Works closely with clients and cross-functional departments to communicate project statuses and proposals.• Analyzes data to effectively coordinate the installation of new systems or the modification of existing systems.• Manages the software development lifecycle

    Qualifications:• Open to Indian and Pakistani nationals• 45 years old and below• Bachelor’s Degree in Information Technology, Computer Science or any related IT courses• Minimum 5 years of experience in IBM BPM development• With expertise in developing complex processes and developing end to end solution• Good experience on consuming REST API’s• Open to immediate joiners

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

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    Data Scientist | RTC-1 Employment Services

    Employment:

    Full Time

    Position Title: Data ScientistEmployment Type: Full Time Salary: up to 20K AED all-inclusive depending on experience and qualificationsJob Location: 1 – remotely from India or Pakistan and 1 onsite in Dubai, UAEAbout the Client: A highly recognized international technologies group handling Information Technology & Services located in UAE.Job Description:• Implement scalable machine learning and optimization algorithms that will be used in production on big data.• Evaluate the performance of the data science projects• Should be able to deploy the production ready solution in MLOps frameworks

    Qualifications: • Open to India and Pakistan nationals• 45 years old and below• Bachelor’s degree in Physics, Statistics, Mathematics, Engineering, Computer Science or any relevant quantitative discipline • Must have at least 3 years experience in data mining, predictive modeling, time series analysis, machine learning, big data methodologies, transformation, and cleaning of both structured and unstructured data• Must have strong problem solving and coding skills (Python or R)• Experience in applied Deep Learning is a plus

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

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    Application Developer – IBM Cloud Integration | IBM Middle East

    Employment:

    Full Time

    Introduction As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an agile environment. The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact!

    Your Role and Responsibilities Develops and supports Integration applications for Cloud migrations and support. Experienced on cloud integration/ containerization on App Connect Enterprise, API Connect, APIGEE, Kafka, Aspera, and CP4I.

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More