IT – Software & Web Development

Employment:

Full Time

Who we are We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere. This is a fantastic opportunity for a Scrum Master to join a leading retail group in the middle east, working as part of the Technology team. The candidate will work in the Mulesoft integration engineering team to guide the development of Mulesoft services for products in the team which include Salesforce, OMS, WMS, ERP and any other technology platforms in the enterprise. This role includes working with senior stakeholders within the business to understand customer requirements and plan the portfolio of delivery accordingly. What you will be doing – Partner with the delivery teams to create lead and inspire their products – Work closely with stakeholders and project owners to collect business objectives and requirements to clearly define, document and scope products, projects and initiatives – Establish project timelines and matrices, determine assignments and follow up to ensure that obstacles are mitigated, and progress is on-going – Ensure that planning meetings, daily updates, customer reviews and retrospective meetings are held consistently and are run effectively – Facilitate internal team coordination, mitigating blocks and achieving results from other teams and vendors – Work to overcome obstacles to success and build collaborative relationships with other teams – Create backlogs in Jira, functional specifications, workflows and document requirement changes – Work across departments to ensure that all stakeholders have input into the final product – Lead project status meetings and provide project status updates – Assist the Technical Lead Architect in determining best practices for team resource planning and utilization – Triage related production support incidents and implement solutions to common issues. – Build and maintain detailed documentation for the services and processes – Modify/update documentation prepared by others – Be able to function under tight deadlines – Work with 3rd parties and offshore development teams to deliver changes to the services and products

What you’ll need to succeed – Experience in Scrum agile methodology is a must – Experience in Mulesoft is preferred – 3+ years of experience in Agile project management overseeing the management and implementation of customer facing solutions such as web sites, mobile, web applications, or enterprise software – 2+ years in analyst or technical writer role writing requirements, managing changes to requirements, creating user guides and training materials as well as release notes – Detail-oriented with excellent organization, communication and follow-up skills – Demonstrated experience in working with vendor/professional services engagements – Excellent presentation and communication skills and ability to speak to senior level clients – Knowledge of the entire SDLC process is required and Agile methodologies – Critical thinking and multi-tasking skills are a must – Must be proficient in English for reading/writing and conversation – Experience in the development of process and procedure documentation, user guides and training materials – Expert knowledge of Jira or alternative Agile tooling – Experience in a fast-paced Agile environment – Ability to be self-driven and execute projects with minimal management oversight – Certificate in Agile Scrum Master a plus What we can offer you With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

Employment:

Full Time

Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities Account Technical Leader works hand-in-hand with the client to build and execute an IBM Client Technical Strategy (CTS) that is based on the client’s business and technical challenges, strategies, and priorities. The Account Technical Leader is responsible for showcasing IBM and IBM Technology to the client. They have a deep and strong POV and are the leading advocate for the Technology Decision Points. Through the Client Technical Strategy and the Technology Decision Points, they land and expand the IBM Sales Plays in support of winning Hybrid Cloud Platform. They are the leader of the technical POV and technical engagement with the client. – Direct leadership and ownership of the client experience of IBM Technology. – Defining client use cases from their CTS, engaging the customer on co-creation, defining the architecture, and engaging IBM Client Engineering and CSM directly with the client for Workshops, MVPs, and deployment – Direct engagement with IBM Labs and Research to showcase innovation, technology roadmaps, product feedback, etc. – Fostering direct relationships with developers, researchers, support resources with our clients- Strategic Innovation; Influences the client’s innovation agenda, bringing an outside-in perspective and recommending disruptive technologies and approaches to scale new value capture- Industry and technology Expertise; Deep understanding of the industry trends and industry architectures and stays current on IBM technology, strategy and offerings in the industry

Required Technical and Professional Expertise – Strong Software Architecture Skills with a POV on Technology Decision Points – Commands respect through current technique skills (e.g., Garage method, DevOps, Design Thinking) – Consultative selling skills – Deep skills in Data, AI, Automation, Security etc solutions – Strong inter-personal, networking and relationship building skills for deep client relationships with key IT influencers – Industry knowledge sufficient to translate the client strategy into IBM initiatives – Understand how to lead, coordinate, and leverage Technical resources: – Technical pre-sales to drive demand and deal progression – Client Engineering to drive demand – CSMs to drive deployment and consumption Preferred Technical and Professional Expertise – TOGAF certification – MNC experience

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

Employment:

Full Time

echnology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.EY Technology supports our technology needs through three business units:Client Technology – focuses on developing new technology for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidlyEnterprise Technology (ET) – ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience.Information Security (Info Sec) – Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.The opportunity As part of Enterprise Technology, the On-site Technology Support’s mission is to help our customers fulfil their purposes and contribute to building a better working world by providing a fit for purpose support service.The On-site Technology Support Specialist provides this support to customers within the country or site by performing multiple technology support activities. This professional demonstrates ability to prioritize tasks, working with multiple software and hardware technologies, in a fast-paced environment.Your key responsibilities – Facilitate and support the deployment of hardware and software to end users (including the installation, configuration and testing of more complex firm hardware). – Facilitate and support the provisioning and deprovisioning processing, including setting up of hardware/software for new hires, and receiving hardware from separating employees. – Assist with (or coordinate) the repair of end user hardware and the reinstallation of software as necessary to resolve end user incidents. – Resolve incidents associated with firm-standard end user software and hardware, including mobile/hand-held technologies. Identify sources and trends of technical problems to prevent future occurrences. – Under minimal supervision, provide after-hours service for escalated issues and tasks from the Service Desk or supervisor. – Perform asset management activities (procurement, receipt, inventory, tracking, distribution, etc.) as assigned and in accordance with firm policy and EY Technology process. – Assist with off-site technology support for firm sponsored functions/meetings. – Assist with IT tasks related to office moves, buildouts and relocations. – Work effectively as “remote hands” for other EY Technology functions, such as Telecommunications and Hosting. – Maintain a thorough understanding of EY Technology’s organization and service offerings in order to identify how best to address end user technology needs and incidents. – Understand the Firm’s business and organization sufficiently to anticipate and resolve end user technology issues that affect productivity of Firm personnel – The role receives direct oversight from a supervisor with regular contact to assign and monitor activities

Skills and attributes for success – Effective analytical skills are required to address end-user incidents escalated from the service desk or offered by end user on walk-up issues. – Decision making responsibilities are generally limited to addressing a single end-user issue; ability to be able to prioritize incidents being worked on and communicate those priorities to end users as necessary. – A Bachelor’s degree or equivalent work experience is desirable To qualify for the role you must have – Excellent communication, interpersonal, organizational, and time management skills. – Excellent customer service attitude. – Ability to liaise and work effectively with all levels of end users and IT personnel. – Ability to communicate effectively with supervisor and peers. – Approximately 2-4 years of experience in end user technology support What working at EY offers We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:- Support, coaching and feedback from some of the most engaging colleagues around – Opportunities to develop new skills and progress your career – The freedom and flexibility to handle your role in a way that’s right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Build your legacy with us. Apply now

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

Employment:

Full Time

IT Application Support Professional (IT Healthcare)A reputed Healthcare IT Company in Dubai is Looking for IT Application Support professional having experience 3rd party Application Support and Analysis:Responsibilities- Serving as the first point of contact for IT support within the organization- Installing, configuring and maintaining software and hardware components of computer and network systems- Diagnosing and troubleshooting software and hardware issues- Repairing and replacing damaged computer and network components- Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software- Supporting people whenever they encounter challenges with computers and network devices- Set up new users’ accounts and profiles and deal with technical issues on Microsoft Teams and other various platforms

Requirements- Previous working experience as IT Healthcare Support for 3-4 years- 3rd Party Application Support and Analysis Experience in Healthcare Industry- Degree in Computer Science, engineering or similar relevant field- Problem solver and attention to details- Excellent communication and interpersonal skills- Outstanding organizational and time-management skills- Hands on experience with diverse computer systems and networks- In depth knowledge of apps and programs typically used in an office environment

Najma Human Resources and Training Consultancy, is committed to professional service in Human Resource and Training.

Najma, has been operating successfully since 1997 and has been offering consultancy service to a number of reputed organizations in the Middle East, Eastern Europe and Africa. More

Employment:

Full Time

Job Duties – Troubleshoot/investigate ArcGIS Platform Problems – Deploy and Configure ESRI ArcGIS Platform Software – Participate in requirements analysis – Responsible for GIS Solutions Architecture – Collaborate with internal teams to produce software design and architecture – Write clean and scalable code – Test and deploy applications and systems – Develop documentation throughout the software development life cycle (SDLC) – Serve as an expert on applications and provide technical support – Integrate third party products to provide fully-fledged solutions that satisfies customers’ requirements

Job Qualifications – Bachelor degree of Computer Science, Computer Engineering or Information technology – Excellent in GIS, Web and Software development – Experience in ESRI ArcGIS software suite – Experience in Schneider Electric ArcFM software suite – Excellent in C#, .Net, HTML5, CSS3, JavaScript, Angular, Python, ESRI ArcGIS, SE ArcFM – Experience in Schneider Electric ArcFM software suite – Proven experience as in .NET Framework and MVC system architectures – Proven experience in client-side Frameworks – Strong background in object oriented development techniques – Excellent knowledge in Solution Design Patterns and Best Practices – Technical Skills and experience in RESTful services – Good Knowledge in Oracle and SQL Server databases – Excellent troubleshooting and communication skills – Understanding of Software Development Life Cycle and Agile methodologies. – Experience with source control (TFS, GIT)

Khatib & Alami, a multidisciplinary urban regional planning, architectural and engineering consulting company, offers clients an integrated approach toward the ever-increasing need for reliable project delivery systems. In-house expertise and the continuous recruitment of bright and innovative professionals enable us to meet the challenges of development with due consideration to environmental protection, social and economic characteristics of society. In close concert with clients, we have been able to consolidate factors that make the resultant project coincide with the client’s vision within the time frame and budget set out for implementation.

K&A started its consulting services in Lebanon and extended the areas of its professional activities in accordance with the growth of its experience, and its human and financial resources. The company operates in various countries including Kingdom of Saudi Arabia, United Arab Emirates, Sultanate of Oman, State of Qatar, State of Kuwait, Kingdom of Bahrain, Yemen, Jordan, Palestine, Syria, Iraq, Algeria, Egypt, Morocco, Libya, Sudan, Kazakhstan, Tajikistan, Turkmenistan, Belgium, Gabon and USA. K&A employs around 4,000 professionals and technicians. Since 1984, K&A has continuously ranked among the top 100 International Design firms as published by Engineering News Record (ENR). K&A has also obtained the ISO 9001:2000 certification for its Quality Management System (QMS). More

Employment:

Full Time

Quest is working in partnership with a major retailer who is looking for an IT Manager – Help Desk Infrastructure to be based in Riyadh.As an IT Manager – Help Desk Infrastructure, you will:* Managing and supporting a team of help desk technicians.* Managing outsource support team* Establish best practices through the entire technical support process* Follow up with Business Users to identify areas of improvement* Develop daily, weekly and monthly reports on help desk team’s productivity* Monitoring team performance and developing feedback reports for management.* Communicating with Users and providing in-person and phone support, if required.* Troubleshooting and resolving technical issues.

Desirable skills and background:* Bachelor’s degree in computer science, information technology, or a related field.* At least 5 years of experience as a Help Desk Manager or in a technical support role.* Prior experience in fashion Retail Industry* Ability to work under pressure.* Hands-on experience for supporting Windows Client Operating system* Good analytical, debugging, communication skills and ability to quickly learn new technologies* Support Experience on Fortinet VPN Client, VPN Client, Active Directory* ITIL CertifiedIf you are interested apply with your updated CV today.We request that candidates send their CV as a Microsoft Word document where possible.Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

Quest Search & Selection is a specialist recruitment consultancy with over 20 years’ experience in sourcing the world’s best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants’ skill, knowledge and passion for their sectors. More

Employment:

Full Time

Assurance – Assurance Transformation- RPA Developer -Senior Associate – AmmanLine of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismApplication & Emerging TechnologyManagement LevelSenior AssociateJob Description & SummaryA career within Assurance Transformation will provide you with the opportunity to be part of a team that’s entire purpose is to re-imagine the audit. This will be done through a detailed understanding and redesign of support processes and tools, use of new and emerging technology and through introducing new ways of working from across the PwC Network.

ResponsibilitiesAs a RPA developer you will be working within the development function of the transformation organisation. You will work closely with the business analyst and subject matter experts (SMEs) on how to improve manual processes with the help of automation. – Develop or customize RPA scripts to the need of the Middle east region- Keep up to date on new technologies in general and PwC preferred technologies in particular – Collaborate with other RPA developers in or outside of the ME region – Document all work in a structured manner and assist the solution architect with the documentation of the entire solution – Experience of working in agile teams – Experience from automation tools e.g. Blue Prism or UiPath

At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

Employment:

Full Time

Job Overview:A CRM Analyst/Developer is mainly responsible to support day-to-day CRM activities and queries.Responsibilities:• Grant/remove and maintain user licenses.• Manage and update queues, assignment rules, chatter groups, and public groups.• Create and maintain fields, views, campaigns and other objects and functions.• Create processes to help monitor activities.• Monitor neglected Leads, Opportunities, Accounts, and Contacts as appropriate.• Monitor application storage usage and archive data as needed.• Create and Manager Users, Profiles, Reports and Dashboards.• Login, record access and permission responsibilities.• Resolve Day-to-Day Reports, Dashboard, Access and other User Salesforce tickets.• Submit tickets to Salesforce and FinancialForce and keep follow up.• Develop and maintain report and dashboard folders, communication templates, mass email contacts to improve system usability.• Create new reporting and dashboard capabilities and respond to ad hoc reporting and dashboard requests as needed.• Provide sales and financial data to company executives.• Upload monthly sales targets and make approved changes as needed.• Manage CRM workflows and improve system usability.• Produce weekly / monthly / yearly league tables on business-driven objectives.• Design, code, test, debug, package and deploy quality, scalable and well-documented solutions on the Salesforce platform.• Successfully develop and maintain documentation on field maps, application code, application use, and application flow.• Manage and maintain third-party applications (implementations, upgrades, users, licenses) such as Accounting Software (FinancialForce).• Develop and maintain Salesforce integrations with other applications/systems to ensure efficient flow of and enhancement of critical business transactions and processes.• Manage all Salesforce API connections with third-party vendors.• Designing and creating the underlying data structure and data flows to support the application build.• Designing and building web & mobile interfaces on the Force.com platform using Visualforce, Apex and other available tools.• Undertaking R&D, prototyping and are expected to actively participate in the Salesforce.com community.• Demonstrated experience of unit, integration and end-to-end system testing and performance tuning of application & documenting the same.• Expertise in data modelling, data migration and both API and user interface development principles.• All Production support Activities in Salesforce.• All deployments made or scheduled to Salesforce production.

Desired Skills & Experience:• Sound knowledge of Salesforce.com Sales and Service Clouds and will be responsible for successfully creating custom applications using Force.com and integrating Salesforce.com with other systems.• Experience delivering Portals/Communities on the Force.com platform and/or other cloud-based solutions• Hands-on expertise to develop applications on the Force.com Platform• Expert level Visualforce, Apex, and SOQL knowledge• Experience in building Web Service enabled applications (SOAP and RESTful)• Excellent knowledge of Salesforce APIs and hands-on experience integration with ERP.• Salesforce Administrator Certifications.• Salesforce Certified Platform Developer I.• PHP, HTML and CSS.

Founded in 2009, Virtuzone’s mission is to remove the complexities of company setup in the UAE so that our clients can focus 100% on running their businesses. Whether you are a startup, a small business, or an individual simply requiring your own trade licence, with Virtuzone you won’t have to lose even a night’s sleep worrying about the red tape involved with the UAE free zone and mainland company setup process.

That’s because we do all the heavy lifting for you. While the technical, administrative, and financial aspects of setting up a business in the UAE can seem challenging, with the right support the process is far more straightforward and affordable than you might think.

Virtuzone provides just that type of support, and it’s what has led us to become the leading company setup specialists in Dubai and the UAE. More than 15,000 entrepreneurs have trusted us to set up their companies, and almost 90% of our clients renew their trade licence with us every year going forward. More