IT – Software & Web Development

Employment: Full Time

Chalhoub is the leading luxury retailer in the Middle East. With more than 600 stores, 300 brands, and 60 years of experience in the region, they are the premiere destination for luxury goods. To fuel the next stage of the organisation’s growth we are looking to build a world team. From physical retail through to supply chain and customer loyalty, we aim to use data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey.Our CRM Data Specialist is responsible for creating and supervising the data flow from and to the CRM Platform to guarantee a successful execution and development. The job holder is also responsible for SalesForce administration in terms of supporting and training other users on the platform.The Data Specialist is a problem-solver with experience in collecting, modeling, analyzing and interpreting big data sets to propose solutions to business challenges.What you’ll do:- Work with stakeholders within the Beauty Division to identify opportunities for leveraging on each Brands’ data to drive business solutions- Propose and design the adoption of new capabilities given the needs of the business- Communicate system requirements to the Group IT team, software developers, and/or the CRM Platform vendor- Support in the implementation of the CRM platform and the development of its logics, and capabilities- Schedule, test (for errors, bugs, system issues and improvement areas) and execute the implementation of all updates, new modules, and additional capabilities of the CRM platform to ensure a smooth deployment- Develop and implement A/B testing frameworks to evaluate model quality, performance, data accuracy and outcomes- Deploy a variety of machine learning techniques such as clustering, decision tree learning, etc. within the CRM platform- Mine and analyze information from Brands’ databases to drive optimization and improvements in different areas: including product development/purchase, channel development, and business strategies- Ensure database records accuracy by developing verification processes and analyzing the database for irregularities and normalizing as needed- Asses the accuracy and efficiency of data sources and data gathering techniques- Perform predictive modelling to gather insights and provide recommendations to enhance customer experiences, revenue generation, and other business metrics- Perform advanced statistical and data mining techniques using available data set to provide Brands with relevant customer and business insights

What we are looking for:- University Degree in Computer Sciences, Computer Engineering, Information Management Systems, Statistics or Economics- A minimum of 4 years of relevant experience- Strong understanding of CRM and CRM databases- Salesforce experience is preferred or another statistical computer language (R, Python, SLQ, etc.)- Retail experience preferred

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group’s success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group’s competitive edge in today’s market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce. More

Employment: Full Time

IntroductionAt IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities-Responsible for installing and configuring WebSphere Application Server (WAS).- Responsible for installing and configuring WebSphere Plugin.- Responsible for installing and configuring WebSphere HTTP Server.- Administering WebSphere.- Deploying applications.- Perform L2 problem determination and problem resolution on in scope software- Perform root cause analysis of in scope software outages- Responsible for security and certificates management and updates across multiple servers- Administering WebSphere Portal.- Troubleshooting WAS and WAS Portal issues.- Researching and implementation of IBM Lotus Connections installation in stand-alone and clustered environments.- Involved in implementation of WI LDAP on clustered environments.- Perform in scope product log file rotation, pruning, and archiving- Execute changes off-hours.- Maintain Operational Procedures documentation for middleware operations.Linux Systems Administrator- Responsible for user/access management.- NFS setup across multiple servers.- Responsible for network firewall, Apache security, IPTables, configuration and troubleshooting, ..etc Linux (RHEL) OS on traditional and virtualized environment.- Responsible for developing/debugging Shell scripts and SSH Key RSA Login (Authentication).- zLinux servers/application tuning and automation.Key Job Details- Country: EG- State: AL QAHIRAH- City: Cairo- Category: Technical Specialist- Required Education: Bachelor’s Degree- Position Type: Professional- Employment Type: Full-Time- Contract Type: Regular- Company: (0040) IBM World Trade Corp – Egypt Branch- Req ID: 326968BR- Location: Cairo, AL QAHIRAH EG

About Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life at IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You at IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

Employment: Full Time

IntroductionAt IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you!Your Role and Responsibilities- Support Program Manager in creation and maintenance of project plans, resource plans, schedules and other project documentation.- Work with commercial client and IBM internal stakeholders, collaborate closely with the client’s program management office- Identify and track risks, issues and actions; escalate risks and issues to IBM management when appropriate and necessary- Conduct project status meetings- Communicate with project stakeholders and management, including IBM executives and external clients- Lead Program Management Office activities- Maintain document record/retention of the project and drive process improvement- Manage the contractual change management process- Manage the sign-off of project deliverables, follow up with client signatories and escalate delays as required- Support the timely issuance of invoices to the clientKey Job Details- Country: AE- State: ABU DHABI- City: Abu Dhabi- Category: Project Management- Required Education: Bachelor’s Degree- Position Type: Professional- Employment Type: Full-Time- Contract Type: Fixed Term – Long Term- Company: (0143) IBM Middle East FZ-LLC- Req ID: 326559BR- Location: Abu Dhabi, ABU DHABI AE

Required Technical and Professional Expertise- Advanced English skills- Arabic skills preferable- Excellent presentation & communication skills- IT experience- Project Management experience, preferably with major international system integratorAbout Business UnitIBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world’s economy. IBM Services partners with the world’s leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.Your Life at IBMWhat matters to you when you’re looking for your next career challenge?Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.Impact. Inclusion. Infinite Experiences. Do your best work ever.About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.Location StatementFor additional information about location requirements, please discuss with the recruiter following submission of your application.Being You at IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.
Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.
Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

Employment: Full Time

On behalf of our client we are looking for a seasoned Marketplace & E-Commerce customer success & support Lead for managing the E2E flows with the ability to interface with clients and suppliers to ensure a high level of satisfaction by resolving any arising issues.Scope:- Manage aspects of the user experience including better optimising for site content, setting up and executing promotions, and continuously optimising site merchandising,- Ensure the accuracy of merchandising, product information, promotions and assets on the production site, consistently monitoring and checking everything is running smoothly,- Working closely with merchants for maintaining the accuracy and running smooth orders, collections and ensure the merchant cycle completed successfully,- Maintain updates and resolve issues regarding site experience,- Work closely with developer, designer and business development team for ensuring assisting new features, capabilities, design for improving overall experience,- Working closely with customer care lead for evaluating users’ issues, comments, feedback and implement a close loop resolution technique for delivering solutions and improve the overall experience,- Assist in executing an ongoing strategy for e-Commerce, inclusive of both sales and marketing plans.- Continuously seek new ways of understanding and fulfilling the needs of our customers, improving customer satisfaction in the shopping funnel and journey.- Work closely with technology and brand teams to identify and drive opportunities to optimize navigation and usability to maximize conversion.- Ensure all products are placed in their respective merchandise division online, which will be beautifully and strategically merchandised across the site, and represented in the category listing pages and trend shops,- Data analysis on competitive products and competitors to adjust category strategy based upon assessment of the competition and analyse and report on emerging online trends,- Daily monitoring of incoming products to ensure the product listings are maintained and updated,- Support and contribute to the creation and execution of all e-commerce promotional activities,- Maintain and optimise our website navigation including sorting/filtering options to provide an optimised shopping experience online,- Responsible for increasing onsite search conversion and sales through continuous optimisation,- Working closely with our sales & marketing team to transparently transfer problems to the adequate team member, document success stories and how to implement processes to continuously deliver better customer experience,- Recommend web site improvements and develop budgets to support recommendations,- Utilise customer and site visitor analytics to make data-driven decisions and derive insightful hypotheses that will optimise the shopping and navigational experience,- Work collaboratively across Business Development, Marketing, and Operations to ensure site business objectives and KPIs are consistently achieved,- Work with the Manager to develop Ecommerce assortments for the site – help identify any specific product development needed to drive business results,- Work closely on the social feed within the platform to ensure high satisfaction for our clients, suppliers and develop techniques for maintaining the success for such feeds,- Continuous focus with the team on driving conversion and revenue,- Work closely with our fulfilment teams to ensure smooth product shipment to clients,- Ensuring product delivery with no issues,- Consistently monitor the Refund and Return queries triggered by clients for ensuring smooth policy implementation, working closely to understand reasons and work on avoiding them in future,- Consistently monitor the finance aspects of the orders and/or Refund/Return queries and ensure that all invoices, receipts and orders are in organised and processed smoothly, correct and fix issues that might occur or those reported by the clients, fulfilment suppliers etc,- Work closely with the admin team to ensure all requests are dealt with and clients are provided a high quality of service to fix any issues that might occur or be reported.

– E-commerce & Marketplace Website Support Experience: 3-5 Years- Education; Bachelor’s degrees (BS) in computer science or equivalent- E-Commerce: +4 years (Preferred)- SEO: +1 year (Preferred)- Amazon & Shopify: +2 years (Preferred)- Demonstrated success in E-com market and CRM- Proficient in latest and most effective SEO/SEM tactics- Experienced with PPC and other performance-based marketing strategies- Deep expertise in digital analytics and consumer insights- Proficiency in web analytics (preferably Adobe Analytics)- Experience with Photoshop, basic HTML and CSS an asset- Experience with SEO and A/B testing preferred- Excellent written and verbal communication skills- Strong project management skills with proven track record of delivering high quality work under tight timelines- Experience participating in strategy creation as well as tactical implementation. Previous success in managing high volume campaign executions.

BAC Middle East – the longest established professional recruitment consultancy in the UAE. Established in 1979, we have been at the forefront of the region’s recruitment industry for 40 years and were the first firm of our type in the world to achieve ISO9001 certification: a reflection of our constant emphasis on quality and customer satisfaction.
With our well-developed infrastructure and staff strength, we are able to assist you with recruitment needs ranging from junior professionals through to middle and senior management, whatever your industry sector.
BAC’s proven regional experience and resources can help ensure that you recruit the best available candidates and enjoy the many advantages of a managed recruitment process. More

Employment: Full Time

From our Dubai office, we are currently looking for Enterprise Software Sales Executive for an international software company in Dubai.You will carry your own sales quota within the regional sales team. Based on your quota you will set objectives and plan accordingly to achieve targets.

– Minimum 8 years of demonstrable enterprise sales experience- Fluent in Arabic & English- Strong background in software licenses sales in FS domain- Digitally fluent, goal driven and detail oriented- Familiar with the business practices in the region

New Sourcing International (NSI) / Bluefin Talent have partnered so to offer a specialized recruitment solution within the Consulting and Financial services domains.
Working together as a specialist search and selection agency, we concentrate on blue chip financial services and strategy / technology consulting organizations across Europe and the Middle East; focusing exclusively on Financial Services, IT and Risk. Being niche allows us to offer a premium search service, tailored to overcome the technically challenging nature of recruitment for the specialist functions that we work.
We are dedicated to representing best of breed candidates in the region in our dedicated fields of employment. As such we are a leading outfit for placing ex-pats and internationally educated students in the region.
Our biggest unique selling point, is that we are steered by a dedicated team of ex-financial services and industry professionals. This allows us to offer a level of candidate pre-screening for roles, which is largely anomalous to the recruitment profession. Our ability to bridge the technical knowledge gap typical recruiters encounter, coupled with a thorough delivery process allows us to drive consistently superior results for our clients sourcing requirements. Designed to provide a fast and efficient turnaround, we minimize the use of internal resources our clients spend vetting inadequate profiles, allowing them to quickly get back to focusing on their strategic goals.
Our strength lies not only in the specialist nature of our firm, but also in the commitment we show towards our clients and candidates. We endeavour to build long-term relationships and recognise the crucial nature of communication throughout the recruitment process. Excellence, integrity, respect and transparency are cornerstone to the culture we promote. More

Employment: Full Time

You will lead the department designated to prototype AI and Advanced Analytics use cases and solutions that address strategic opportunities and/or challenges. These solutions will employ state of the art and use sophisticated AI and analytics techniques and tools to discover deeper insights, make predictions, or generate recommendations.Client DetailsA leading KSA-based organisation who are investing significantly in the collection and utilisation of data and have a strong desire to vastly exceed all competition in the Kingdom with the sophistication of their analytics and AI solutions. They are looking to solicit the use of AI and Analytics techniques with business/support units and adopt new techniques for the future.Description* Solicit and scope internally and externally proposed AI & Analytics use cases in coordination with the business/support teams* Manage pipeline, prioritisation and delivery of AI and Analytics solutions* Perform prototyping and deliver AI & Analytics solutions* Investigate Next-Generation AI/Analytics methodologies, technologies and framework* Set value realisation KPIs in alignment with the business stakeholders* Monitor the ROI and reports value realisation KPIs during pilot and post production solutions* Coordinate with the delivery team for the deployment of prototyped solutionsJob Offer* Exciting hands on role with an opportunity to work with the latest technologies and data related strategies* Opportunity to devise, design and deliver some of the most exciting, forward-thinking analytics solutions in KSA* Diverse working culture with a great scope for growth

* A minimum of 10 years experience in data analytics within complex environments* Myst be an established executive leader (Head or Director level for at least 3 years)* Banking / Financial Services experience is strongly preferred* Data-rich, consumer-focussed industries can also be considered if candidate possesses exceptional track record of designing and delivering advanced analytics and AI solutions with tangible results* Must have lengthy experience building business cases and driving engagement and adoption across complex environments.

Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

Employment: Full Time

RATP Dev, a subsidiary of the RATP Group, ensures the operation and maintenance of urban and interurban transport networks in 12 countries through over 110 subsidiaries. With over 18,000 employees and the expertise and backing of a global leader in public transportation, our subsidiaries provide performance, dynamism and reliability to our customers and passengers to their networks.Reporting to the RATP Dev IT Director Middle East (based in Dubai), this role is to develop, oversee and coordinate all IT Projects in RATP Dev Middle East whilst ensuring resource availability and allocation and delivering every IT project on time, within budget and scope. The role will work with IT Project Managers in RATP Dev Middle East’s subsidiaries and Head Office in Paris.RESPONSIBILITIESMain Responsibilities- Coordinate internal resources and third parties/vendors for the flawless execution of projects- Ensure that all projects are delivered on-time, within scope and within budget- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility- Ensure resource availability and allocation- Develop a detailed project and program plans to track progress- Use appropriate verification techniques to manage changes in project scope, schedule and costs- Measure project performance using appropriate systems, tools and techniques- Report and escalate to management as needed- Manage the relationship with the client and all stakeholders- Perform risk management to minimize project risks- Establish and maintain relationships with third parties/vendors- Create and maintain comprehensive project documentationBid Preparation- Participate in the response to RFP’s- Work with external vendors and RATP Dev Head Office architects to assist in the IT solution design for new businesses andRFP’s- Perform and carry out duties as instructed/ directed/ agreed with the Middle East IT Director.Knowledge and Skills- Underlying understanding of IT infrastructure/Systems service delivery- Demonstrable knowledge of IT and software system assurance including Cyber Security, Software Licenses, Disaster recovery and IT Security.- Managing Client, Vendors and Stakeholders- Hardware/Software procurement- Subcontractor installations supervision- SLA management- Capability to understand and deliver user requirements of both (Internal & External stakeholders)Budget and costs- Progressively monitor and forecast project budgets- Assist the RATP Dev Middle East IT Director in preparing and monitoring annual budgets- Assist the RATP Dev Middle East IT Director in preparing IT budgets as part of RFP responses.

– Bachelor degree within a relevant field from a reputable educational institution- At least 5 years of progressive experience in IT/IS Project Management- Experience with deploying IT/IS projects – ERP, HRMS, Time and Attendance, Maximo/Asset Management, BI and Data Analytics, O365- Excellent written and verbal communication skills- Solid organizational skills including attention to detail and multi-tasking skills- Strong working knowledge of Microsoft Office- Ability to meet deadlines- Technical documents writing- Fluency in English. Arabic and French are a plus;- Knowledge of ITIL processes- Managing Client, Vendors and Stakeholders- Technical documents writing- Demonstrates analytical skills and the ability to be both structured and flexible- Strong interpersonal skills

We operate and maintain urban and intercity transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on our networks.
Our parent company, RATP, is the transportation operator for Paris and the surrounding region. It ensures 12 million trips a day on one of the world’s densest and most multi-modal transportation network.
As the world’s fifth-largest transportation company, RATP Group runs and maintains tens of thousands of kilometers of subway, bus, tram, and urban or intercity rail lines around the globe.
Every day we innovate for smarter, more sustainable cities by designing, operating and maintaining networks for the well-being of our passengers. Our key words: passion and determination. More

Employment: Full Time

The Project Manager will play a key role in the deployment of software, apps and overall vision and strategy. You will be in charge of developing, implementing and managing project plans for various software implementations and product releases.Client DetailsA well funded tech startup disrupting an $11.9 trillion industry. This organisation are market leaders in the UAE and have huge plans to grow internationally.Description* Defining project requirements, accountabilities and best practices* Launching new tools and processes* Incorporating internal and external feedback into product plans* Managing the project plan for software implementations* Help define and deliver software vision and strategyJob OfferThis position will offer a competitive salary, role autonomy and an opportunity to work directly with the founders of a successful and growing startup.

* Proven track record of successfully managing software implementation projects* Previous experience with software project deployment from a project management perspective* Ability to adapt and comfortable in a startup environment* University degree in Computer Science, Business Administration, Strategy or Data Analytics* Fluent English language skills (written and oral), Arabic is a plus

Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More