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  • IT Service Desk Analyst – UAE National | MENA Recruit

    Employment: Full Time

    Our client, a top tier corporate law firm in the UAE, is looking for an IT Service Desk Analyst to work in their law firm in Dubai. The successful candidate will have at least 4 years of experience in working for law firms/management consultancy firms, MNCs and IT consulting firms.Responsibilities:• Addressing user tickets regarding hardware software applications and networking• To perform the system changes adhered to organizational policies• Conduct remote desktop troubleshoot field support to end users along with documentation ticket maintenance• Installing and maintaining hardware and computer peripherals• Installing and upgrading operating systems and computer hardware/software• Troubleshooting networking and connection issues• Construct install and test customized configurations based on various platforms and operating systems• Collaborate with Technology team members to ensure efficient operation of the organizations desktop computing environment• If necessary liaise with third-party support and PC equipment vendorsOur client is very generous and will offer a competitive market rate based on experience.

    • Must be a UAE national• At least 4 years of experience in IT Service Desk/Technical Support/ Desktop Support• Experience with Service Desk support in a business or customer-focused operation• Experience in working for law firms/management consultancy firms, MNCs and IT consulting firms.• Service Delivery certification, Microsoft certification or other industry related certifications preferred.

    MENA Recruit is a boutique Executive Search and Recruitment firm focused on meeting recruitment needs from Business Services through to Partner and General Counsel level within the legal sector. This extends to in-house and private practice in multiple industries covering the United Arab Emirates, Qatar, Saudi Arabia, Bahrain, Oman, Kuwait and Egypt along with a select group of tier one international firms in Australia.
    With over 20 years’ recruitment experience in London and Dubai, we have developed strong international ties in the UK, USA and APAC and have an extensive local Middle East network to draw from. We are committed to providing a bespoke service to clients and candidates. More

  • Information Security Manager | SSH International

    Employment: Full Time

    Are you a talented IT Professional looking to join a cutting-edge team in a multidisciplinary Architectural & Engineering organisation?Based in our Kuwait office, this individual will contribute to the success of the company by providing technological leadership in planning, developing and implementations towards effectiveness of the organisation.Our portfolio of live projects includes cultural, healthcare, hospitality and retail projects across the Middle East and North Africa.SSH is one of the leading master planning, infrastructure, building design, construction supervision and project management firms in the Middle East, with a reputation for design integrity and a portfolio of landmark projects throughout the region.

    What we are looking for?SSH are looking for talented Information Security Manager to join our team in Kuwait / Dubai. The Information Security Manager must demonstrate a minimum of 10 yrs. experience working as a Information Security Manager in the Middle East.What will my responsibilities look like in this role?Information technology risk registerInformation security auditsAccreditation activities to retain ISO certification.Business, Enterprise Continuity and DR Plans.Align with IT to implement solutionsDocument best practice and recommendationsDevelop and deliver security awareness trainingSecurity incidents, conduct root cause analysis and recommending solutionsOwn Information security problems, vulnerabilities and coordinate to mitigate risk.Develop, plan and implement IS projects, implementation activities to achieve the final outcome.What do I need to apply?• Minimum 10 years’ relevant experience in similar roles• Minimum 5 years’ experience in Middle East.• Experience with renowned International Consultancy firms.• Detail Oriented• Good Communication Skills• Team leadership abilitiesEducationBachelor and or Masters in Information Technology or related discipline

    Having been in business for 50 years, we have accumulated unparalled knowledge, skill, and creativity. We use our expertise to develop a truly tailored innovative and creative solution that is in line with our clients’ specific requirements. We don’t sell a “house style” – that’s not our style.
    The firm has its headquarters in Kuwait and has completed a wide range of projects locally and throughout the Middle East. A recent survey conducted by the World Architecture Magazine shows that SSH is currently ranked as number fifty two in the world.
    We treat our employees as valued members of the team. We believe in the power of every single person who works here and the individual expertise they bring to a project. We reinforce the worth of every individual by giving them the room to excel.
    SSH is registered in Kuwait with the Ministry of Planning, Ministry of Public Works, Ministry of Commerce and Industry, Ministry of Defense, the Kuwait Municipality and many private enterprises.
    The Firm is registered with international and bi-lateral agencies such as the United Nations Development Programme, the International Road Federation, the Arab Fund for Social and Economic Development, the Kuwait Fund for Arab Economic Development, the Committee for Reconstruction and Development in Lebanon. More

  • Cyber Security Advisor | Charterhouse

    Employment: Full Time

    Our client is an international advisory firm who is looking to hire a driven and commercially minded Cyber Security Advisor who will lead the successful delivery of a portfolio of client engagements and the continuous development of business opportunities within the Cyber Security Consulting Practice.This is an exciting and challenging role where you will be accountable for but not limited to leading and monitoring all Cyber Security projects and initiatives, business development including pitches, presentations and working directly with clients attending all meetings to generate clients and business opportunities. The role requires strong Stakeholder management and leadership skills which will enable you to effectively act as a role model and support the development and training of junior team members whilst further developing and expanding the Cyber Security Practice ensuring continued business opportunities and profitability.

    To be considered for the role you should have experience working with Government entities in Qatar within an Advisory Firm. You will have a Degree in either Computer Science, Information Systems or Engineering along with a Cyber Security Qualification such as CISSP, CISA, CISM and ISO, with a strong background in the Information and Cyber Security Domain. You should have a minimum of 12-15 years’ experience in a lead role delivering Cyber Security projects and initiatives within an advisory firm along with a successful proven track record of business development. The successful candidate will be a commercially astute leader, who has a hands on approach, strong interpersonal and influencing skills. Our client is looking to hire candidates currently based in Qatar. Preference will be given to candidates fluent in Arabic.

    The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.
    Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

  • Systems Administrator (Azure) | Quest Search & Selection

    Employment: Full Time

    Job DescriptionAs the Systems Administrator, you must perform the following duties:* Install and configure software and hardware* Manage Azure Account including SQL Database and technology tools* Set up accounts and workstations* Troubleshoot issues and outages* Ensure security through access controls, backups and firewalls* Upgrade systems with new releases and models* Develop expertise to train staff on new technologies* Build an internal wiki with technical documentation, manuals and IT policies* Provide GitHub management for developersWe request that candidates send their CV as a Microsoft Word document where possible.Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

    Requirements for an Ideal Candidate [Systems Administrator]* Proven experience as a System Administrator, Network Administrator or similar role* Experience with database management, networks (LAN, WAN) and patch management* Implementation experience of system security (e.g. intrusion detection & access controls) and data backup/recovery* Ability to create scripts in appropriate languages* Knowledge of GitHub mechanisms* Familiarity with various operating systems and platforms including Azure, Windows & Linux* Resourcefulness and problem-solving aptitude* Excellent communication skills* BSc/BA in Information Technology, Computer Science or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plusThe BenefitsThis is a great opportunity for someone to come on board and lead the business to grow. You will be exposed to several parts of the business and have the opportunity to grow and develop your own career.Please note suitable candidates with the relevant experience will be contacted.If you feel you have the skills and experience, please reply with an up to date CV today!We request that candidates send their CV as a Microsoft Word document.

    Quest Search & Selection is a specialist recruitment consultancy with over 20 years’ experience in sourcing the world’s best candidates for the global Retail, FMCG and Hospitality sectors.
    With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:
    Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.
    We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants’ skill, knowledge and passion for their sectors. More

  • IFS – IT – Local Support Associate | PricewaterhouseCoopers

    Employment: Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Information Technology (IT)Management LevelAssociateJob Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.Our Operations Support team monitors the overall quality of our service. As a part of the team, you’ll be the primary contact for ensuring the quality of our services is maintained while also considering better ways to provide the same service in a more cost efficient manner and keeping customer satisfaction with our services high.Primary duties and responsibilitiesFinancial- Abide by the budget set for the department.- Manage the local IT purchases and maintain a log file of all expenditures.Customer- LAN: responsible for maintaining the operational effectiveness of infrastructure, account management, moves/adds/changes, troubleshooting, and ongoing enhancements to the LAN.- WAN: maintain the connection between the office and the WAN, coordinates actions with both local and global teams.- Assist in the management of Electronic Mail: manages user accounts and performs basic troubleshooting.- Software distribution/support: distribute firm supported software packages and upgrades to staff as necessary, and provides ongoing support in alignment with firm policies.- Hardware support: may perform repairs but mainly facilitates repair with outsource-vendor and manufacturer.- Voice mail/video conferencing: support operations of systems, performs troubleshooting, and makes changes to each system.- Corporate roll outs: coordinates, support, and/or distributes new firm supported products.- Service Desk: Manages and resolves tickets delegated or escalated by IT Service Desk (Remote Support) Responsible for tracking the reported problem and resolution, and escalates to L2 support as appropriate.- Manage and perform service requests Set-up end user’s devices.- Serve as point of contact for staff for computer technology information and standards guidance.Internal Process- Responsible for delivery of Technology Support in line with the approved technology processes, procedures and support scripts.- Flags issues for which appropriate script solutions are not available to End User Experience Specialist.- Coordinate with other team members in the completion of assigned project.- Assist client staff in formal and informal sessions on the use of current products.- Manage, resolve and escalate IT incidents as required.- Setup and operate local data centers and other IT infrastructure.- Conduct IT Inductions Sessions.Learning and Growth- Act as a key resource and liaison to other functional areas of the business, building cross functional relationships as needed.

    Knowledge, skills, and abilitiesEducation- Bachelor’s Degree in Computer Science or equivalent.Language- Fluency in spoken and written English; Arabic is an advantage.Overall Experience- 4+ years of relevant work experience in the technical environment.Knowledge & Skills- Sound diagnostic and analytical skills.- Ability to work under pressure with limited supervision.- Self-motivated.- Ability to work in a team environment.

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

  • SOA Architect with Functional and Development Background | Oracle

    Employment: Full Time

    ACS (Advanced Customer Services) is looking for Engineers skilled and with real experience on Fusion Middleware technology, mainly on SOA and related products and architectures. These engineers will join the Fusion Middleware Expertise Center, a team which centrally delivers proactive and reactive services for any country across the globe.Advanced Customer Support Services (ACS) is an organization providing tailored mission critical support services for the full Oracle Product Stack. Advanced Customer Support Services understands the customers’ needs and helps them to increase availability, improve performance, mitigate risk and save cost.ACS Engineers have the mission to develop and manage the technical relationship with a designated account(s) in order to maximize the value of Advanced Customer Services to the customer, to develop and maintain trusted relationships with the other Oracle contacts within designated account(s) and relevant third parties, to act as the technical primary point of contact for Oracle Support and to safeguard customer satisfaction, and renewal, through quality delivery and value-add.RESPONSIBILITIES:- Delivering high quality technical results to ACS Customers- Ensuring adherence to internal methodology, tools and quality standards- Identifying required/recommended actions on Customer systems as main output of service delivery, based on own knowledge and experience- Understanding customer requirements and based on own skills and experience, being able to design the proper architecture using the most appropriate products and design a technical plan to integrate them and implement the technical solution.- Analyzing, troubleshooting and solving whenever feasible, the issues the customer may face using Oracle products.- Escalating at the right time customer issues to Technical Account Manager where relevant- Active participation on Services development;- Active collaboration with other engineers in the team or in other teams, to share knowledge, experiences and others, which can benefit ACS Business results.

    SKILLS & EXPERIENCE:- We are looking for people experienced in installation and configuration in highly available environments, patching, administration and monitoring, troubleshooting, and also in the design of SOA and BPM based solutions which cover requirements transmitted by a customer.- Functional and Development background will be considered a plus.- About products where candidates must demonstrate knowledge, below you have the listOracle Service Bus (OSB) B2B Adapters Business Rules BPEL; CEP; Web Services Manager Business Process Management Suite (BPM Process Composer; Process Spaces; Workspace) BAM Related Products WebLogic Server Coherence WebTier (Oracle HTTP Server, Oracle WebCache)REQUIREMENTS:- University Degree; Fluent English (French; Spanish and German will be also valued)- Availability to travel and work onsite at customers Availability to work 24×7

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.
    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

  • Project Manager (Saudi National) | Halian

    Employment: Full Time

    Halian is an IT services company providing integrated Managed Services, Resourcing, & Professional Services for corporate enterprises across the UK, Europe and the Emerging Markets of the Middle East & Africa. Established in 1996 and now employing over 450 staff, our company vision is “To unite the best people expertise and information technology and to deliver valued services for our customers”.- We are looking for Project Manager with extensive experience in Digital Transformation Projects to be based in Riyadh, KSA.

    Requirements:- Must have 5-7 years of experience as Project Manager- Extensive experience in Digital or Transformation Project- Project Management certifications is a plus- Must be based in Saudi Arabia now

    Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.
    The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.
    We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.
    Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

  • Data Solution Architect | Michael Page

    Employment: Full Time

    As the Data Solutions Architect, you will be responsible for spearheading and driving the organisation’s Data Analytics and Artificial Intelligence solutions and delivery.You will be responsible for outlining and presenting the Data Analytics and AI vision, strategy, and product roadmap to the internal and external stakeholders of the business.Client DetailsA leading tech-solutions provider in the Middle East with incredibly exciting plans to grow and develop into a region-wide leader in their field.Description* Work closely with engineering and technical teams to ensure implementation of solutions.* Maintain technical and business knowledge of Data analytics and AI applications, industry direction, and trends.* Assist with financial and infrastructure data collection and creation of customer ROI/TCO report* Understand business requirements and create solution designs accordingly with appropriate products/platforms, managed and professional services* Extend knowledge and leadership to the remaining Data Engineering and Analytics teams.Job OfferIn addition to a fantastic Data Solutions Architect opportunity working with varied projects, this role will pay an attractive salary and offer occasional travel.

    * Bachelor’s degree in a relevant field with at least 7 years’ experience as a Data Solutions Architect.* Demonstrated ability to design, develop and validate complex solutions within the GCC.* Advanced understanding of the data landscape and its architecture and non-functional aspects like Performance, Scalability, Reliability, Availability, etc.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
    Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More