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  • Technical Support | Qatar Financial Centre Authority (QFC Authority)

    Employment: Contract

    Key Responsibilities:• Assist in identification and resolution for a problem involving a program, machine, data or system software.• Installation of new pc’s, Tablet pc’s, configure smart phones for users, install software and configure QFCA specific soft wares.• Assist with problem resolution and coordinating problem solving with staff• To proactively provide information to users on progress of outstanding support calls.• Liaise with colleagues in the ITC team to ensure continuity of service for all users.• Respond to common enquiries or complaints from customers, management, or members of the ITC team according to design policies and procedures.• Provide Weekly reports to the Management on the status of the calls/work completed and reason for any pending calls• Responsible for end user workstation relocation• Assist in new setup and making sure their IT needs are fulfilled as per the agreed SLA• Asset Tracking and Inventory registerOperating Environment, Framework and Boundaries:• Operates within a structured environment reporting to IT Manager or his designated staff.• Works according to established policies, procedures and ITC guidelines.• Completed assignments or reports are generally reviewed by manager/supervisor.• Works and Operates as part of the ITC team within a multinational, multicultural environment having a high level of positive interaction with clients and employees of a wide variety of backgrounds.• Operates within objectives and internal policies to achieve goals and targets.• Handles safeguards private/ confidential information.Communications and Working Relationships:• Frequent communication with IT manager or his designated staff to discuss work objectives.• Frequent communication with IT Dept. employees to follow up on work deliverables.• Communicate with vendors or 3rd party support for calls assigned by the head of line managerProblem Solving/Complexity:• Performs assigned duties in accordance with defined standards, policies and procedures given the flexibility to define own working methods and procedures.• Strong problem solving and research skills.• Ease users by offering them alternate solutions until a permanent fix is agreed with the second level supportDecision Making, Authority and Responsibility:• Works under supervision and direction from manager. In accordance with defined standards, policies and procedures; however, excepted to use initiative under certain circumstances;• Strong organizational skills, Ability to establish and maintain effective working relationships with managers and employees.

    Education, Knowledge/Skills and Experience:• Degree in IT related field.• Should have 5+ years of experience working with Government Bodies, Multinational and multicultural organizations in the same manner• 7+ years of proven experience in IT operations which must include MS office products, operating system environment, printers and different help desk software’s• Excellent verbal and written communication skills.• Entry level Knowledge of MS CRM 365• Gain skill and confidence in thinking quickly under pressure.• Enjoy the thrill of multi-tasking.• Microsoft Certifications recommended• Basic Knowledge of Active directory• Sound knowledge of Laptop encryption and securityWorking Hours:• Normal Operational Hours Sunday-Thursday 8:00am – 5:00pm

    We are your platform for growth.
    As a fully onshore global business and financial centre located in Doha, Qatar, we offer your business the ideal platform for firms to expand East to West and West to East.
    Enjoy 100% foreign ownership, 100% profit repatriation, 10% corporate tax on locally-sourced profits only, and a legal environment based on English common law.
    Expand your business today through our quick and easy set-up. More

  • Technical Support | A Leading Financial Organization in Qatar

    Employment: Full Time

    Key Responsibilites:• Assist in identification and resolution for a problem involving a program, machine, data or system software.• Installation of new pc’s, Tablet pc’s, configure smart phones for users, install software and configure QFCA specific soft wares.• Assist with problem resolution and coordinating problem solving with staff• To proactively provide information to users on progress of outstanding support calls.• Liaise with colleagues in the ITC team to ensure continuity of service for all users.• Respond to common enquiries or complaints from customers, management, or members of the ITC team according to design policies and procedures.• Provide Weekly reports to the Management on the status of the calls/work completed and reason for any pending calls• Responsible for end user workstation relocation• Assist in new setup and making sure their IT needs are fulfilled as per the agreed SLA• Asset Tracking and Inventory registerOperating Environment, Framework and Boundaries:• Operates within a structured environment reporting to IT Manager or his designated staff.• Works according to established policies, procedures and ITC guidelines.• Completed assignments or reports are generally reviewed by manager/supervisor.• Works and Operates as part of the ITC team within a multinational, multicultural environment having a high level of positive interaction with clients and employees of a wide variety of backgrounds.• Operates within objectives and internal policies to achieve goals and targets.• Handles safeguards private/ confidential information.Communications and Working Relationships:• Frequent communication with IT manager or his designated staff to discuss work objectives.• Frequent communication with IT Dept. employees to follow up on work deliverables.• Communicate with vendors or 3rd party support for calls assigned by the head of line managerProblem Solving/Complexity:• Performs assigned duties in accordance with defined standards, policies and procedures given the flexibility to define own working methods and procedures.• Strong problem solving and research skills.• Ease users by offering them alternate solutions until a permanent fix is agreed with the second level supportDecision Making, Authority and Responsibility:• Works under supervision and direction from manager. In accordance with defined standards, policies and procedures; however, excepted to use initiative under certain circumstances;• Strong organizational skills, Ability to establish and maintain effective working relationships with managers and employees.

    Education, Knowledge/Skills and Experience:• Degree in IT related field.• Should have 5+ years of experience working with Government Bodies, Multinational and multicultural organizations in the same manner• 7+ years of proven experience in IT operations which must include MS office products, operating system environment, printers and different help desk software’s• Excellent verbal and written communication skills.• Entry level Knowledge of MS CRM 365• Gain skill and confidence in thinking quickly under pressure.• Enjoy the thrill of multi-tasking.• Microsoft Certifications recommended• Basic Knowledge of Active directory• Sound knowledge of Laptop encryption and securityWorking Hours:• Normal Operational Hours Sunday-Thursday 8:00am – 5:00pm

    A leading Financial Organization in Qatar. More

  • SME/Senior Network Security Consultant | Halian

    Employment: Full Time

    The Senior Network Security Consultant role duties involve Presales activities & Post Sales activities on a high technical and outstanding quality level. Presales Activities cover solution presentation and proof of concept. Post Sales Activities include design audit, implementation, integration and review of network and security solutions. The primary targets are customer-satisfaction, professionalism, accuracy and outstanding high quality in the work.Responsibilities• Execution of technical security projects for clients• Act as a subject matter expert for information security services to clients• Interaction and communication with vendor support organizations and engineers• Designing security architectures for our clients.• Researching innovative solutions for client needs• Deliver a successful proof of concept for our clients• Maintain a healthy project status• Able to handle the customer demands and requests• Provide the support for other team members

    • Deep understanding of technical relations in a complex environment• Experience and the highest certifications of one/all the following:• REQUIRED: F5, Palo Alto and Fortinet• DESIRED: Infoblox, BlueCoat and IXIA• Strong background and experience in TCP/IP networking of large-scale organizations including routing and switching• Proper and structured documentation and diagramming• Excellent and accent-free communication skills in English (Arabic would be an advantage)• Excellent organizational skills in enterprise support• Understanding of information security concepts and related technology• Flexible work approach, based on the job requirements• Being able to identify new work areas and to set new goals for themselves• Excellent communication, presentation and training skills• Outstanding customer handling, friendly and goal-oriented• Being able to understand complex business processes and activities

    Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.
    The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.
    We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.
    Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

  • DevOps Engineer | Deriv

    Employment: Full Time

    Our Team:We are the DevOps team. We collaborate with various teams to ensure successful code deployment, component testing, process re-engineering, and quality improvement. With a holistic view of our technical environment, we provide the best solutions that benefit the company and our clients.Your Role:As a DevOps Engineer at Deriv.com, you will be deeply involved in every stage of the software lifecycle. You will work closely with developers and testers to facilitate the smooth execution of the continuous integration (CI) process. You must be passionate about connecting software development to day-to-day operations and improving the quality of our products and services.What You’ll Do:- Maintain and extend our service monitoring. We use tools such as Datadog to detect and react to issues. We’ll need you to be proactive and find issues before they happen.- Keep things running. Systems do break from time to time. When they break, your job will be to make it work again. Once it works, walk the developers through the failure so they can prevent it from breaking again.- Keep our systems secure. We have a dedicated security team, but you’ll also need to be ready to fight off intrusions. Defeat any attempts at breaking into our systems.- Help us improve continuously. If you have suggestions for making things better, we’d love to hear about it.

    What You Have:- Expertise in cloud solutions and virtualization infrastructure, including AWS, Google Cloud Platform, and KVM- Familiarity with Linux and open-source applications such as rsyslog, DHCP, iptables, Postfix, NGINX, and initialization systems such as systemd and SysVinit- Extensive experience in TCP/IP networking, firewalls, and VPNs- Knowledge of hardware and software firewalls, intrusion detection methods, security systems, and DDoS protection- Thorough knowledge of bash scripting- Knowledge of Chef, Ansible, SaltStack, or similar configuration management toolsExperience in:- Site reliability engineering (SRE)- Managing round-the-clock operations for incident resolution, including alerts, rotations, and escalations- Designing and working with high-availability web service architecture- Application containerization (preferably Docker)- Database administration (preferably PostgresSQL)What’s Good To Have:- Extensive knowledge of information security and data protection- Experience with Terraform and Kubernetes- Familiarity with Perl, Python, and other scripting languages- Knowledge of industry-accepted IS standardsExperience in:- Hardening Linux systems- CI tools such as Travis-CI, CircleCI, Jenkins etc.- Documentation of processes and incidents- Version Control software (Git)- Windows Server Administration (IIS, MS-SQL)

    The story of Deriv starts in 1999. Regent Markets Group, the founding company, was established with a mission to make online trading accessible to the masses. The Group has since rebranded and evolved, but its founding mission remains unchanged.
    Our evolution is powered by over 20 years of customer focus and innovation. More

  • System Administrator | Deriv

    Employment: Full Time

    Our Team:We are the IT Administration team, providing support and solutions for the core system and IT infrastructure of our rapidly growing company. We install, repair, and upgrade our networks, servers, and security systems. Our digital expertise and vigilance ensure a solid IT groundwork for the entire company.Your Role:As a System Administrator at Deriv.com, you will make sure that our IT infrastructure is working smoothly and securely. You will enjoy the challenges that this job offers as opportunities to use your talent and enhance your experience. With your technical expertise, you will build and operate a reliable and low-latency digital foundation that will help us deliver the excellent service our customers deserve.What You’ll Do:- Configure, monitor, and maintain our IT infrastructure to make sure it is running smoothly.- Install new software and upgrade computer systems across the company.- Test our IT systems regularly to prevent downtime and other threats.- Perform company-wide software and hardware troubleshooting.- Make sure that the data is backed up regularly and efficiently.- Implement firewalls and educate employees on how to increase their digital security.- Choose secure, scalable systems from what vendors offer.- Talk to users and vendors to find the best solution for a system problem.- Predict future capacity requirements by analysing user needs.- Be the point-of-contact for the employees with problems related to the network or the system.

    What You Have:- A diploma or degree in computer science or information technology or relevant experience in the field of IT operations/administration- Experience in troubleshooting computer software, hardware, and internet applications and networks- Experience in firewall appliances such as Fortigate or similar devices (e.g. Cisco, Pfsense)- Knowledge of Mac or Linux technologies and associated security features- Firm grasp of VPN concepts and experience in setting up site-to-site networks- Excellent spoken and written English communication skillsWhat’s Good To Have:Experience in one or more of the following:- +DRAC- ARUBA or similar enterprise WiFi AP management- End-user device security audit and policy implementation

    The story of Deriv starts in 1999. Regent Markets Group, the founding company, was established with a mission to make online trading accessible to the masses. The Group has since rebranded and evolved, but its founding mission remains unchanged.
    Our evolution is powered by over 20 years of customer focus and innovation. More

  • SOC Manager | Halian

    Employment: Full Time

    This leading organisation is actively seeking a SOC Manager to join their company working on an initial 12-month extendable contract which will be based in Abu Dhabi.Company Information:Our client a global Cyber Security Leader based in Abu Dhabi with interviews happening this week. These positions will be working in an exciting new Managed SOC team and the client will provide multiple training courses with career progression opportunities.• These positions are initial 12-month contracts with a likely extension.• We can offer an competitive tax free salary + Visa + Medical Insurance.Roles and responsibilities• Lead and manage the Security Operations Center• Primarily responsible for security event monitoring, management and response• Ensure incident identification, assessment, quantification, reporting, communication, mitigation and monitoring• Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives• Revise and develop processes to strengthen the current Security Operations Framework, Review policies and highlight the challenges in managing SLAs• Responsible for team and vendor management, overall use of resources and initiation of corrective action where required for Security Operations Center• Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring

    We are looking for candidates with ideally the below skills/experience:• Proficient in Incident Management, Detection and Response• Experience in security device management and SIEM• In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management etc.• Experience in threat management• Knowledge of various operating system flavors including but not limited to Windows, Linux, MacOS• Experience in performing vendor management• Experience in team management, SOC effectiveness and efficiency assessment, metrics, service management• Proficient in preparation of reports, dashboards and documentation• Experience in IT environment and understanding industrial operations requirements• Additional certifications and training preferred in the following areas: CEH, GCIH, GCIA, GCFE, GCFA, GCNA, CISSP, other certifications will be consideredTo Apply:If you are interested in this role of SOC Manager, please hit the apply button. Alternatively, if you know anyone who is looking, feel free to get them in touch, referral fees paid!

    Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.
    The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.
    We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.
    Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

  • Network Administrator | Ooredoo Group

    Employment: Full Time

    About Us:Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!About the Business Unit:The Technology Unit within Ooredoo is the backbone of the organization providing all technology services which enable Ooredoo to deliver its services to its customers across all technology platforms, 24/7/365. In other words, it’s responsible for the management of all Ooredoo networks, technology infrastructure/ platforms and processes to achieve fast time-to-market, high operational efficiency, and support product/ service innovation, and ultimately drive the financial performance of Ooredoo. The department acts as the single point of contact for Customer Call Center to receive all customer complaints and redirect tickets to the right island, track tickets, ensure coordination and ownership. Responsible to also provide high level monitoring of performance dashboards and real time performance monitoring of each Network, IT, IaaS & ICT KPI, and perform fault management and Oversee change management and SOC tool management.About the Role:- This role is responsible for supporting the management of the SLA Service Monitoring and support end to end.

    Minimum Experience, Essential Knowledge & Skills:- 5 years’ experience in a similar role.- Experience in a Service monitoring preferably in the Telecommunications industry.Minimum Entry Qualifications:- Bachelor’s Degree in Telecom or Computer & Communications or Electrical & Electronics EngineeringPreferred Certifications / Other QualificationsNote: you will be required to attach the following:Resume / cv

    We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.
    Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More

  • SQL Server DBA – KSA National | Michael Page

    Employment: Full Time

    As the Database Administrator, you will be responsible for the day to day support and administration of all areas of SQL environments, database and query performance tuning and optimisation.You will be experienced with SQL Server and Oracle, and once ODS and EDW (Enterprise Data Warehouse) are up and running you will:Client DetailsA leading, prestigious financial services business with exceptionally high turnover globally who pride themselves on their corporate sophistication and forward-thinking approach.Description• Manage SQL Server database (SQL 2008R & 2012 – 2016) through product life cycle environments, from development to production systems.• Data cleansing and data correction work, Performance tuning, capacity planning.• Assisting developers, implementation, and support staff with putting together complex database queries and stored procedures.• Contributing to product improvements, ease of use, reliability and reducing support levels.• Flexibility with working hours and workload including being part of the 24*7 support.• Day to day support and administration of all areas of SQL environments, backups and refresh databases.• Coordination with Development Team for performance related issues.Job Offer• Opportunity to join a leading Middle East organisation in their field.• Exciting role with strong involvement across a range of business-critical projects.• Generous tax-free salary.• Relocation and family benefits.

    • Bachelor’s degree in computer science with a minimum of 4 years relevant experience.• Hands on SQL patching upgrades of all environment (SQL 2008R2201220142016).• Act as the single point of contact for various internal stakeholders in regards to any data related issues.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.
    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:
    Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal
    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More