IT – Network Administration

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      Network Quality & Service Monitoring Engineer (Omani or GCC National) | Ooredoo Group

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      Employment: Full Time

      Department Purpose:- Ensure the quality and performance of network nodes and services.- Define the OSS strategy in terms of service monitoring (SQM/CEM)- Define E2E KPIs, objectives and guidelines for network quality and service monitoring and to truck those elements.- Provide trends analysis, intelligent reports and consensus action plans to management and concerned stakeholders.- Testing and evaluating the new CPEs.Role Purpose:- The Network Quality & Service monitoring team works on defining the main KPIs for network and service quality and tracking those KPIs provide trends analysis and action plans to management.- This covers different services in voice and Data technologies like 2G/3G/4G TDD&FDD ,5G radio, CS Core, PS Core, transmission, VAS, IGW etc monitor End to End network elements and services.- Defining End to End service KPIs to be monitored from network and customer perception (For both Mobile& Fix) to support management with high level network/services status

      The Person:Education Level ( Minimum / Preferred):- Bachelor Degree in Telecommunications/Data Analyst engineer/Data Science or related fieldsRequired Experience and Knowledge to be able to do the job ( Minimum / Preferred):- Good Background in Mobile and Fixed technologies and related topologies and interfaces- A strong understanding of mobile industry trends and services- Business sense to make cost vs. technology trade-offsProfessional Qualification / Certification requirements:- Valid driver’s license and good driving skills.- Network certificationJob specific technical skills- Sound knowledge in conducting test analysis and defining business key performance indicators (KPIs)- Demonstrates flexibility and creativity to adopt processes to meet changing business needs- Ability to look at things through a wide lens, and a strong initiative to take the lead in removing road blocks- Team Work & Co-operation- Demonstrate positive attitude and high level of energy- Ability to think creatively and solve problems- Excellent interpersonal, analytical, written and verbal communication, and presentation skills- Organizational CommitmentBehavioral skills- Communicating Effectively- Attention to Detail- Planning & Organizing- Results Orientation- Knowledge of latest technologies and trends in Telecommunications industryKPI:Benchmarking- Supporting the Sr. Engineer to benchmark the KPIs with key operators specially in Ooredoo Group on Network and services quality and ensure methodology are reviewed frequently taken into account best practices and company objectivesValidating- Validate network quality & capacity and produce assessment in any deviation on them.- Study impact of pro motion and change to capacity KPI.Strategy Support- Understanding and Supporting the organization’s business objectives and long term strategy.- It involves analysing row data which is supplied by operation to update and highlight any change in network performance (CS, PS, VAS, RAN, & PSTN) to planning and other teams.- In addition, recommend to planning and marketing what is required to increase company’s profit based on customer’s behaviours.Monitoring Tools- Utilizing the tools to have full visibilities as End to End and producing professional reportsTechnical know-how- Learning and developing technical skills covering End to End Monitoring for Mobile& Fix to improve customer perception quality and service reportingProject planning- Participate in project teams to address problems that are having an immediate and negative impact on the organizationVendor- Dealing with different vendors to evaluate and acquire new tools from third parties.Note: you will be required to attach the following:- Resume / cv- Passport-size photograph

      We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.
      Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More

    • 63 Shares189 Views

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      IT Support Engineer | Convilguous

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      Employment: Full Time

      • Monitor and maintain customer computer systems, install and configure hardware and software, diagnose and troubleshoot technical problems/networking issues• Accountable for the smooth running of the hardware and software computer peripherals and ensuring that all the technical issues or/and changes required is attended in a highly efficient and qualitative manner remotely.• Ensure network security through access controls, backups & firewalls

      • Must have strong skills in troubleshooting system, network problems, diagnosing and solving hardware or software faults.• Ability to work well with people and the in-house systems• In depth understanding of Operating Systems, Computer Networks, hardware, Systems Software, applications software and all configurations• Proficient in English• Arabic, French, Dutch or German are a plus

      If you need full control over your IT infrastructure as well as the cost of it we are the perfect partner. Our all-in maintenance contract has a fixed price based on the number of machines and the complexity of your setup.
      A virus or cryptolocker destroyed your data? An accidental deletion of important files? Problem in receiving or sending mail? Forgot the WiFi password? Working late and need help?
      Whatever it is: We’ve got you covered all for the fixed monthly subscription.
      No need to restrict the number of calls by employees, we actually prefer they call us directly, that way we have a better overview of the problems and you don’t need to have an employee (or yourself) wasting time in collecting and filtering requests.
      This combined with our monitoring system that monitors all machines (not the users!) including desktops and laptops gives us an X-Ray vision of your system.
      The result? A healthy internal network that rarely fails and helps you gain productivity.
      Call us or check our website to find out what you would be paying while getting rid of all the headaches and those irritating variable IT invoices. More

    • 50 Shares129 Views

      SharePoint | Horizon Group

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      Employment: Full Time

      Technical SkillsGood design, development and communication skills.Experience of working on SharePoint 2010, 2013 & Online.Applicant should be well-versed with SharePoint custom development, designing & branding.Experience in developing applications on SharePoint as platform using JQuery, JSOM, C#, CSOM, PowerShell.Working exposure on C#, JavaScript, JQuery, SQL database..Net Application with CSS3, HTML, JavaScript, InfoPath, Workflows is essential.Familiarity with MVC.Net, Angular JS & SPFX is an added advantage.Experience in O365 Power Platform is added advantage.Experience of SharePoint migration & Sharegate tool is added advantage.Additional SkillsFlexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change.Ability to work and team with a multitude of different people to balance demands as well as understanding and integrating cultural differences and motives.Ability to work independently in a global organization within the context of a virtual team.

      • Proven experience as SharePoint minimum 3 years.• Bachelor’s degree in Computer Science or related field.• Be Familiar with SharePoint Designer• Good in Arabic and English Language.To apply please send your CV to the email below and mention the job in the subject.*Note; we won’t check any email without subjectjob1@horizon.sa

      Horizon Contracting Company is one of the National Companies which has played a great role in the field of buildings & constructions in the Kingdom of Saudi Arabia and it is still playing this role which is a source of pride for the interest of development and national economy.
      Horizon Contracting established in 1399 AH (1979 AD) as it carried out several large projects which has witnessed the rapid of continuous development for the welfare of the Kingdom in the field of construction and for serving several government and private sectors as well as individuals.
      Horizon Contracting assumes the execution of giant projects utilizing and adopting the latest techniques and financial and administrative execution approaches as well as the state-of-art computer programs and applications. Moreover, Horizon Contracting applies the latest quality control systems which enables it to carry out the project’s technical specifications at its best execution. In Horizon Contracting execution of projects does not only mean execution quality, but it also means enriching both the aesthetic and architectural aspects of the projects. Horizon’s projects have been supervised by the most trusted consultancy & engineering offices and entities. Horizon Contracting Company is keen to promote the engineering work and always endeavor to adopt modern policies & systems for the management and execution of projects and look beyond plans, programs, and time schedules for to spot the execution real problems and take the appropriate decision.
      Horizon Contracting Company always ensure that the required materials for the projects are available on both the right time and the right place. Horizon with the cumulative knowledge and experience seeks to minimize the execution time after a deep study as it knows how and where the reduction shall lie and it knows the immediate impact on the project’s cost. More

    • 125 Shares149 Views

      Senior IT Network and Security Specialist | Big Fish Recruitment

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      Employment: Full Time

      • Responsible for designing computer networks, including local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems.• Creates, tests, and evaluates networks along with ensuring the security of software, through to selecting and/or constructing and deploying broader network security systems.• Responsibility will be the performance, integrity and security of all network and security systems.• Will be involved in the planning and development of the network systems, as well as in troubleshooting any issues.

      • Bachelor’s degree in Computer Engineering or computer science• Level 3 Support Resource; preferably who has worked with Cisco Technical Team or has been hands-on support resource with 10+ years’ experience• CCIE Certification Mandatory (Security/ Enterprise Infrastructure)• MNC Background• Arabic Language desirable

      Service
      Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs.
      Knowledge
      Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term.
      Care
      At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that’s why Big Fish support initiatives that promote human welfare, environmental protection and sustainability. More

    • 113 Shares99 Views

      Advanced Customer Support Engineer – Apps DBA | Oracle

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      Employment: Full Time

      Description:A highly experienced Senior Oracle Applications DBA with deep technical expertise in installing, configuring, upgrading, migrating and managing large production builds of Oracle Applications and EBS Suite of Products. Ideally should have 6-10 years of hands-on experience as an Apps DBA managing production environments. Strong in Oracle Applications performance tuning and troubleshooting middleware stack components.Responsibilities:• Works at customer site in the implementation, configuration, maintenance, troubleshooting and Upgrade of Oracle Applications R12, Oracle MW components (Web Logic, OID, etc..)• Works with support to resolve Customers SRs.• Conduct knowledge transfer sessions both within the Oracle team and to end users.• Work closely with the functional team and delivery leaders to provide engagements work estimates and drive excellence in functional work.• Ensures that new services are appropriately captured and put in ACS corporate repository• Proactively maintains knowledge of Oracle’s current and future products/solutions offerings for the specified Supply Chain area.

      Technical Qualifications:• Highly experienced in the implementation, configuration, maintenance, troubleshooting and Upgrade of Oracle Applications R12.• Proven exposure of installation of Oracle Application R12.1 & R12.2 on Enterprise Linux production environments.• Experienced in installation and managing middleware components like Oracle WebLogic server, OID etc.• Good Conceptual knowledge of Oracle RDBMS internals, Backup & Recovery using RMAN, performance tuning, logical and physical design of database.• Experience working in an enterprise environment and supporting critical production databases and applications.• Experience in installing, configuring, upgrading and administering different versions of Oracle Database.• Strong experience working as an Oracle Applications DBA in 12.x versions.• Solid understanding of the product architecture and ability to analyze and solve issues across multiple layers of the stack.• Exposure to RAC and ASM Administration.• Must have the ability to upgrade and migrate databases from one platform to another using various tools like Oracle Data Pump, RMAN and TTS/XTTX and execute migrations using such tools.• Hands-on experience with Oracle Enterprise Manager.• Must be familiar with day-to-day operations such as monitoring, performance tuning and making recommendations after generating AWR and ADDR reports.• Troubleshooting memory related errors with Oracle 12c and Patching with RAC and Non RAC.• Provide support for Oracle database environments that include problem identification, reporting, tracking, analysis, and resolution.• Strong shell scripting knowledge.• Good knowledge of PL/SQL.• Experience in working with Oracle Applications & Databases running on Oracle Cloud platform.• Experience in migrating on premise databases to Oracle Cloud.• Basic software networking skills.Other Qualifications:• Strong English written/verbal communications• Self-motivated individual who works well in a team environment.• Willingness to work in shifts & weekends as required.• Willingness to travel in the region (MEA) and work out of client locations.• Willingness to provide on-call support on a 24/7 basis when needed.• Experience in working as part of Global/ Matrixed/ Remote teams.• Self-driven, ability to work under minimal supervision.• Excellent Analytical skills.Experience:• 6 years+ of overall experience in relevant technical roles.

      Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.
      Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
      More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

    • 150 Shares129 Views

      Principal Advanced Support Engineer, ACS Global Delivery – Core Database | Oracle

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      Employment: Full Time

      Preferred QualificationsAdvanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications.Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies.Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies.Core Activities and Responsibilities:- Delivering high quality technical services to ACS customers.- Ensuring adherence to internal methodology, tools and quality standards.- Proactively foresee existing customer needs and activities to provide better support and remain engaged with customer focused activities- Work with other Oracle LOBs and Partners to ensure that knowledge is transferred both into and out of ACS, and act as technical Subject Matter Experts where required- Be focused on innovation and technology and understand how these can be used to benefit both customers and ACS- Manage and resolve Customer Requests according to product main strategy and model.- Respond and resolve customer issues within Key Performance Indicator targets.- Maintain an up-to-date and in-depth knowledge of new products.- Ensure the timely completion of planned proactive tasks and Customer Requests.- Owning and resolving problems and managing customer expectations throughout the life cycle in accordance with global standards.- Working towards, adopting and contributing to new processes and tools (ODC, diagnostic methodology, health checks, scripting tools, etc.

      Related Work Experience- The candidate should have MIN 5-8 years of experience in using and administrating Oracle database server with strong knowledge of UNIX, Linux and/or Windows.- Experience in RAC, DB Performance, or Backup/Recovery is a Must.Formal Education or Equivalent- The candidates should have a degree in Computer science or similar.- Oracle Certified Professional (OCP) is a must/ (OCM) is a plus in Oracle platform products including database, Cloud certified is preferred.Skills- Strong knowledge of UNIX, Linux and/or Windows.- Strong Experience on SuperCluster, Exadata machines.- Experience in RAC, DB Performance, DB patching/DB upgrades or Backup/Recovery is a must.- Experience in one or more of the following technical areas is a plus:- Oracle Security Products, Oracle Data Guard, Oracle Golden Gate, SQL Tuning, Corruption, Exadata , Super Cluster, ZFS, ZDLRA.- Having excellent written and spoken English is a must with strong Communication skills.- Candidate should have Customer focus, working globally, team working and results orientation skills.Others (Mandatory)Candidate should be- Willing to travel for long tasks or high frequency.- Willing to work on 24×7 and flexible hours (Out of hours and weekends

      Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.
      Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
      More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

    • 163 Shares169 Views

      Principal Advanced Support Engineer, ACS Global Delivery – Core Database DBA | Oracle

      by

      Employment: Full Time

      Preferred Qualifications• Advanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements.• We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications.• Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments.• ASEs do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies.Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies.Core Activities and Responsibilities:• Delivering high quality technical services to ACS customers.• Ensuring adherence to internal methodology, tools and quality standards.• Proactively foresee existing customer needs and activities to provide better support and remain engaged with customer focused activities• Work with other Oracle LOBs and Partners to ensure that knowledge is transferred both into and out of ACS, and act as technical Subject Matter Experts where required• Be focused on innovation and technology and understand how these can be used to benefit both customers and ACS• Manage and resolve Customer Requests according to product main strategy and model.• Respond and resolve customer issues within Key Performance Indicator targets.• Maintain an up-to-date and in-depth knowledge of new products.• Ensure the timely completion of planned proactive tasks and Customer Requests.• Owning and resolving problems and managing customer expectations throughout the life cycle in accordance with global standards.• Working towards, adopting and contributing to new processes and tools (ODC, diagnostic methodology, health checks, scripting tools, etc.Related Work Experience• The candidate should have MIN 5-8 years of experience in using and administrating Oracle database server with strong knowledge of UNIX, Linux and/or Windows.• Experience in RAC, DB Performance, or Backup/Recovery is a Must.Formal Education or Equivalent:• The candidates should have a degree in Computer science or similar. Oracle Certified Professional (OCP) is a must/ (OCM) is a plus in Oracle platform products including database, Cloud certified is preferred.

      Skills• Strong knowledge of UNIX, Linux and/or Windows.• Strong Experience on SuperCluster, Exadata machines.• Experience in RAC, DB Performance, DB patching/DB upgrades or Backup/Recovery is a must.• Experience in one or more of the following technical areas is a plus:• Oracle Security Products, Oracle Data Guard, Oracle Golden Gate, SQL Tuning, Corruption, Exadata , Super Cluster, ZFS, ZDLRA.• Having excellent written and spoken English is a must with strong Communication skills.• Candidate should have Customer focus, working globally, team working and results orientation skills.Others (Mandatory):Candidate should be:• Willing to travel for long tasks or high frequency.• Willing to work on 24×7 and flexible hours (Out of hours and weekends)• Detailed Description and Job Requirements

      Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.
      Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
      More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

    • 125 Shares119 Views

      Principal Advanced Support Engineer – Core Database Expert | Oracle

      by

      Employment: Full Time

      Preferred QualificationsAdvanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications.Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies.Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies.Core Activities and Responsibilities- Delivering high quality technical services to ACS customers.- Ensuring adherence to internal methodology, tools and quality standards.- Proactively foresee existing customer needs and activities to provide better support and remain engaged with customer focused activities- Work with other Oracle LOBs and Partners to ensure that knowledge is transferred both into and out of ACS, and act as technical Subject Matter Experts where required- Be focused on innovation and technology and understand how these can be used to benefit both customers and ACS- Manage and resolve Customer Requests according to product main strategy and model.- Respond and resolve customer issues within Key Performance Indicator targets.- Maintain an up-to-date and in-depth knowledge of new products.- Ensure the timely completion of planned proactive tasks and Customer Requests.- Owning and resolving problems and managing customer expectations throughout the life cycle in accordance with global standards.- Working towards, adopting and contributing to new processes and tools (ODC, diagnostic methodology, health checks, scripting tools, etc.

      Related Work Experience- The candidate should have MIN 5-8 years of experience in using and administrating Oracle database server with strong knowledge of UNIX, Linux and/or Windows.- Experience in RAC, DB Performance, or Backup/Recovery is a Must.Formal Education or Equivalent- The candidates should have a degree in Computer science or similar.- Oracle Certified Professional (OCP) is a must/ (OCM) is a plus in Oracle platform products including database, Cloud certified is preferred.Skills- Strong knowledge of UNIX, Linux and/or Windows.- Strong Experience on SuperCluster, Exadata machines.- Experience in RAC, DB Performance, DB patching/DB upgrades or Backup/Recovery is a must.- Experience in one or more of the following technical areas is a plus:- Oracle Security Products, Oracle Data Guard, Oracle Golden Gate, SQL Tuning, Corruption, Exadata , Super Cluster, ZFS, ZDLRA.- Having excellent written and spoken English is a must with strong Communication skills.- Candidate should have Customer focus, working globally, team working and results orientation skills.Others (Mandatory)Candidate should be- Willing to travel for long tasks or high frequency.- Willing to work on 24×7 and flexible hours (Out of hours and weekends)

      Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.
      Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
      More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More