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      Senior Specialist IT Support | Dubai Parks and Resorts

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      Employment: Full Time

      Building FunIn a never before seen experience, Dubai Parks and Resorts hosts MOTIONGATE Dubai – a destination that brings visitors in direct contact with their favorite characters and stories. We are inviting everyone to play a part and as a team member of MOTIONGATE Dubai, you’ll enjoy all the fun that comes with an exciting career. You’ll work with a cast of amazingly talented and inspiring people in a job that’s so immersive it hardly feels like work. Come and work with an exciting team where we all play a vital part in the story – whether you choose a role serving the delicious food, to maintaining equipment, performing in costume or operating a ride. Whatever your chosen vocation you will help tell compelling, enduring stories and create memories for our guests that will last a lifetime.Play Your PartAn excellent career opportunity has now arisen under Motiongate Dubai, IT Department as Senior Specialist Park IT Support. In this role you are going to lead the IT functions and responsible to deliver Amazing IT support and service delivery activities for Motiongate Dubai. Primarily responsible for ensuring IT SLA’s [Service Level Agreements] with the business areas are met. Ensures, through timely service review meetings, that contractors and vendors are performing within the agreed service levels and/or OLA’s [Operation Level Agreements] as laid out in DPR’s underpinning contracts. You are required to provide application and technical support to the various business operations & stakeholders across the park such as park operation, retail and F&B and others. Subject matters expert on park systems, applications and hardware.Main Duties- Delivering IT support services to all various business operations such as Park Operation, Retail and F&B business.- Work and coordinate with IT team and service desk team to develop and improve IT services delivered to business operations.- Able to resolve technical issues on any hardware and peripherals and software implemented within the parks.- Single point of ownership for effective provision of systems and services to customers.- Proactively improve the service delivery.- Managing third party vendor relationships, where applicable.- Willing to train, educate and mentor other IT team members.- Able to trouble shoot systems, network problems and diagnosing and solving hardware or software faults.- Providing support, including procedural documentation and relevant reports.- Supporting the roll-out of new applications and systems.- Offering business users appropriate support and advice.- Managing crisis situations on site, with assistance of other IT teams, which may involve complex technical hardware or software problems.- Support the park in various operation roles during busy days.- Able to mentor and educate team members on technical matters.- Any other duties as may be reasonably requested by the management team.

      Are You a Star?In order to be qualified for this role you should possess the below criteria:Essential:- Minimum a Bachelor Degree in Information Technology / Computer Science and/or relevant field.- Min 5 years of IT experiences, in IT implementation systems or IT support role in hospitality industries such as theme parks, F&B, Retail operations or hotels.- Strong understanding of hospitality IT support and services.- Monitor and maintaining good customer services standards.- Able to mentor team members.- Excellent skills in excels and power points.- Strong understanding of hospitality IT support and services.Desirable:- IT Service Management (ITIL) qualifications and certification- Microsoft and / or other industry certification (MCSE, CCNA etc)- Professional Certification – project management (PMI/PRINCE2).- Excellent skills in excels and power points.- Strong understanding of hospitality IT support and services.- Strong troubleshooting skills in software problem or technical issues.- Have implemented hospitality systems IT implementation and strong IT support roles.- Have involved in pre-opening of attractions/parks, F&B, retail operations or hotels.- Have done daily IT support of F&B operation, retail operations, hotels or any other parks.The Best Part of The StoryWe offer a competitive salary and benefits package which includes; housing allowance, comprehensive medical coverage, life and accident insurance and other generous allowances.We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.

      Dubai Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai Parks and Resorts articulates the Dubai leadership’s vision of positioning the emirate as a compelling global tourist destination.
      The first phase of Dubai Parks and Resorts will comprise three theme parks: motiongate™ Dubai, Bollywood Parks™ Dubai, and LEGOLAND® Dubai. The development will also feature Riverland – a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014 More

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      in Job Posting

      IT Support Engineer | Convilguous

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      Employment: Full Time

      • Monitor and maintain customer computer systems, install and configure hardware and software, diagnose and troubleshoot technical problems/networking issues• Accountable for the smooth running of the hardware and software computer peripherals and ensuring that all the technical issues or/and changes required is attended in a highly efficient and qualitative manner remotely.• Ensure network security through access controls, backups & firewalls

      • Must have strong skills in troubleshooting system, network problems, diagnosing and solving hardware or software faults.• Ability to work well with people and the in-house systems• In depth understanding of Operating Systems, Computer Networks, hardware, Systems Software, applications software and all configurations• Proficient in English• Arabic, French, Dutch or German are a plus

      If you need full control over your IT infrastructure as well as the cost of it we are the perfect partner. Our all-in maintenance contract has a fixed price based on the number of machines and the complexity of your setup.
      A virus or cryptolocker destroyed your data? An accidental deletion of important files? Problem in receiving or sending mail? Forgot the WiFi password? Working late and need help?
      Whatever it is: We’ve got you covered all for the fixed monthly subscription.
      No need to restrict the number of calls by employees, we actually prefer they call us directly, that way we have a better overview of the problems and you don’t need to have an employee (or yourself) wasting time in collecting and filtering requests.
      This combined with our monitoring system that monitors all machines (not the users!) including desktops and laptops gives us an X-Ray vision of your system.
      The result? A healthy internal network that rarely fails and helps you gain productivity.
      Call us or check our website to find out what you would be paying while getting rid of all the headaches and those irritating variable IT invoices. More

    • 50 Shares129 Views

      SharePoint | Horizon Group

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      Employment: Full Time

      Technical SkillsGood design, development and communication skills.Experience of working on SharePoint 2010, 2013 & Online.Applicant should be well-versed with SharePoint custom development, designing & branding.Experience in developing applications on SharePoint as platform using JQuery, JSOM, C#, CSOM, PowerShell.Working exposure on C#, JavaScript, JQuery, SQL database..Net Application with CSS3, HTML, JavaScript, InfoPath, Workflows is essential.Familiarity with MVC.Net, Angular JS & SPFX is an added advantage.Experience in O365 Power Platform is added advantage.Experience of SharePoint migration & Sharegate tool is added advantage.Additional SkillsFlexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change.Ability to work and team with a multitude of different people to balance demands as well as understanding and integrating cultural differences and motives.Ability to work independently in a global organization within the context of a virtual team.

      • Proven experience as SharePoint minimum 3 years.• Bachelor’s degree in Computer Science or related field.• Be Familiar with SharePoint Designer• Good in Arabic and English Language.To apply please send your CV to the email below and mention the job in the subject.*Note; we won’t check any email without subjectjob1@horizon.sa

      Horizon Contracting Company is one of the National Companies which has played a great role in the field of buildings & constructions in the Kingdom of Saudi Arabia and it is still playing this role which is a source of pride for the interest of development and national economy.
      Horizon Contracting established in 1399 AH (1979 AD) as it carried out several large projects which has witnessed the rapid of continuous development for the welfare of the Kingdom in the field of construction and for serving several government and private sectors as well as individuals.
      Horizon Contracting assumes the execution of giant projects utilizing and adopting the latest techniques and financial and administrative execution approaches as well as the state-of-art computer programs and applications. Moreover, Horizon Contracting applies the latest quality control systems which enables it to carry out the project’s technical specifications at its best execution. In Horizon Contracting execution of projects does not only mean execution quality, but it also means enriching both the aesthetic and architectural aspects of the projects. Horizon’s projects have been supervised by the most trusted consultancy & engineering offices and entities. Horizon Contracting Company is keen to promote the engineering work and always endeavor to adopt modern policies & systems for the management and execution of projects and look beyond plans, programs, and time schedules for to spot the execution real problems and take the appropriate decision.
      Horizon Contracting Company always ensure that the required materials for the projects are available on both the right time and the right place. Horizon with the cumulative knowledge and experience seeks to minimize the execution time after a deep study as it knows how and where the reduction shall lie and it knows the immediate impact on the project’s cost. More

    • 125 Shares149 Views

      Senior IT Network and Security Specialist | Big Fish Recruitment

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      Employment: Full Time

      • Responsible for designing computer networks, including local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems.• Creates, tests, and evaluates networks along with ensuring the security of software, through to selecting and/or constructing and deploying broader network security systems.• Responsibility will be the performance, integrity and security of all network and security systems.• Will be involved in the planning and development of the network systems, as well as in troubleshooting any issues.

      • Bachelor’s degree in Computer Engineering or computer science• Level 3 Support Resource; preferably who has worked with Cisco Technical Team or has been hands-on support resource with 10+ years’ experience• CCIE Certification Mandatory (Security/ Enterprise Infrastructure)• MNC Background• Arabic Language desirable

      Service
      Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs.
      Knowledge
      Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term.
      Care
      At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that’s why Big Fish support initiatives that promote human welfare, environmental protection and sustainability. More

    • 113 Shares99 Views

      Advanced Customer Support Engineer – Apps DBA | Oracle

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      Employment: Full Time

      Description:A highly experienced Senior Oracle Applications DBA with deep technical expertise in installing, configuring, upgrading, migrating and managing large production builds of Oracle Applications and EBS Suite of Products. Ideally should have 6-10 years of hands-on experience as an Apps DBA managing production environments. Strong in Oracle Applications performance tuning and troubleshooting middleware stack components.Responsibilities:• Works at customer site in the implementation, configuration, maintenance, troubleshooting and Upgrade of Oracle Applications R12, Oracle MW components (Web Logic, OID, etc..)• Works with support to resolve Customers SRs.• Conduct knowledge transfer sessions both within the Oracle team and to end users.• Work closely with the functional team and delivery leaders to provide engagements work estimates and drive excellence in functional work.• Ensures that new services are appropriately captured and put in ACS corporate repository• Proactively maintains knowledge of Oracle’s current and future products/solutions offerings for the specified Supply Chain area.

      Technical Qualifications:• Highly experienced in the implementation, configuration, maintenance, troubleshooting and Upgrade of Oracle Applications R12.• Proven exposure of installation of Oracle Application R12.1 & R12.2 on Enterprise Linux production environments.• Experienced in installation and managing middleware components like Oracle WebLogic server, OID etc.• Good Conceptual knowledge of Oracle RDBMS internals, Backup & Recovery using RMAN, performance tuning, logical and physical design of database.• Experience working in an enterprise environment and supporting critical production databases and applications.• Experience in installing, configuring, upgrading and administering different versions of Oracle Database.• Strong experience working as an Oracle Applications DBA in 12.x versions.• Solid understanding of the product architecture and ability to analyze and solve issues across multiple layers of the stack.• Exposure to RAC and ASM Administration.• Must have the ability to upgrade and migrate databases from one platform to another using various tools like Oracle Data Pump, RMAN and TTS/XTTX and execute migrations using such tools.• Hands-on experience with Oracle Enterprise Manager.• Must be familiar with day-to-day operations such as monitoring, performance tuning and making recommendations after generating AWR and ADDR reports.• Troubleshooting memory related errors with Oracle 12c and Patching with RAC and Non RAC.• Provide support for Oracle database environments that include problem identification, reporting, tracking, analysis, and resolution.• Strong shell scripting knowledge.• Good knowledge of PL/SQL.• Experience in working with Oracle Applications & Databases running on Oracle Cloud platform.• Experience in migrating on premise databases to Oracle Cloud.• Basic software networking skills.Other Qualifications:• Strong English written/verbal communications• Self-motivated individual who works well in a team environment.• Willingness to work in shifts & weekends as required.• Willingness to travel in the region (MEA) and work out of client locations.• Willingness to provide on-call support on a 24/7 basis when needed.• Experience in working as part of Global/ Matrixed/ Remote teams.• Self-driven, ability to work under minimal supervision.• Excellent Analytical skills.Experience:• 6 years+ of overall experience in relevant technical roles.

      Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.
      Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
      More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

    • 150 Shares129 Views

      Principal Advanced Support Engineer, ACS Global Delivery – Core Database | Oracle

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      Employment: Full Time

      Preferred QualificationsAdvanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications.Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies.Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies.Core Activities and Responsibilities:- Delivering high quality technical services to ACS customers.- Ensuring adherence to internal methodology, tools and quality standards.- Proactively foresee existing customer needs and activities to provide better support and remain engaged with customer focused activities- Work with other Oracle LOBs and Partners to ensure that knowledge is transferred both into and out of ACS, and act as technical Subject Matter Experts where required- Be focused on innovation and technology and understand how these can be used to benefit both customers and ACS- Manage and resolve Customer Requests according to product main strategy and model.- Respond and resolve customer issues within Key Performance Indicator targets.- Maintain an up-to-date and in-depth knowledge of new products.- Ensure the timely completion of planned proactive tasks and Customer Requests.- Owning and resolving problems and managing customer expectations throughout the life cycle in accordance with global standards.- Working towards, adopting and contributing to new processes and tools (ODC, diagnostic methodology, health checks, scripting tools, etc.

      Related Work Experience- The candidate should have MIN 5-8 years of experience in using and administrating Oracle database server with strong knowledge of UNIX, Linux and/or Windows.- Experience in RAC, DB Performance, or Backup/Recovery is a Must.Formal Education or Equivalent- The candidates should have a degree in Computer science or similar.- Oracle Certified Professional (OCP) is a must/ (OCM) is a plus in Oracle platform products including database, Cloud certified is preferred.Skills- Strong knowledge of UNIX, Linux and/or Windows.- Strong Experience on SuperCluster, Exadata machines.- Experience in RAC, DB Performance, DB patching/DB upgrades or Backup/Recovery is a must.- Experience in one or more of the following technical areas is a plus:- Oracle Security Products, Oracle Data Guard, Oracle Golden Gate, SQL Tuning, Corruption, Exadata , Super Cluster, ZFS, ZDLRA.- Having excellent written and spoken English is a must with strong Communication skills.- Candidate should have Customer focus, working globally, team working and results orientation skills.Others (Mandatory)Candidate should be- Willing to travel for long tasks or high frequency.- Willing to work on 24×7 and flexible hours (Out of hours and weekends

      Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.
      Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
      More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

    • 163 Shares169 Views

      Principal Advanced Support Engineer, ACS Global Delivery – Core Database DBA | Oracle

      by

      Employment: Full Time

      Preferred Qualifications• Advanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements.• We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications.• Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments.• ASEs do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies.Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies.Core Activities and Responsibilities:• Delivering high quality technical services to ACS customers.• Ensuring adherence to internal methodology, tools and quality standards.• Proactively foresee existing customer needs and activities to provide better support and remain engaged with customer focused activities• Work with other Oracle LOBs and Partners to ensure that knowledge is transferred both into and out of ACS, and act as technical Subject Matter Experts where required• Be focused on innovation and technology and understand how these can be used to benefit both customers and ACS• Manage and resolve Customer Requests according to product main strategy and model.• Respond and resolve customer issues within Key Performance Indicator targets.• Maintain an up-to-date and in-depth knowledge of new products.• Ensure the timely completion of planned proactive tasks and Customer Requests.• Owning and resolving problems and managing customer expectations throughout the life cycle in accordance with global standards.• Working towards, adopting and contributing to new processes and tools (ODC, diagnostic methodology, health checks, scripting tools, etc.Related Work Experience• The candidate should have MIN 5-8 years of experience in using and administrating Oracle database server with strong knowledge of UNIX, Linux and/or Windows.• Experience in RAC, DB Performance, or Backup/Recovery is a Must.Formal Education or Equivalent:• The candidates should have a degree in Computer science or similar. Oracle Certified Professional (OCP) is a must/ (OCM) is a plus in Oracle platform products including database, Cloud certified is preferred.

      Skills• Strong knowledge of UNIX, Linux and/or Windows.• Strong Experience on SuperCluster, Exadata machines.• Experience in RAC, DB Performance, DB patching/DB upgrades or Backup/Recovery is a must.• Experience in one or more of the following technical areas is a plus:• Oracle Security Products, Oracle Data Guard, Oracle Golden Gate, SQL Tuning, Corruption, Exadata , Super Cluster, ZFS, ZDLRA.• Having excellent written and spoken English is a must with strong Communication skills.• Candidate should have Customer focus, working globally, team working and results orientation skills.Others (Mandatory):Candidate should be:• Willing to travel for long tasks or high frequency.• Willing to work on 24×7 and flexible hours (Out of hours and weekends)• Detailed Description and Job Requirements

      Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.
      Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
      More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

    • 125 Shares119 Views

      Principal Advanced Support Engineer – Core Database Expert | Oracle

      by

      Employment: Full Time

      Preferred QualificationsAdvanced Customer Services is a global organization within Oracle, providing tailored mission-critical support services to customers with complex IT requirements. We provide customized, proactive solutions for all Oracle applications and technologies: Sun Servers and Storage, Database, Middleware and Applications.Advanced Services Engineers (ASE) provides support in the continuous operational improvement of Oracle environments. ASEs do this by leveraging Oracle’s support-based intellectual property and customers’ experiences throughout their involvement with Oracle’s technologies.Our goal is for every customer to gain ever-more value from their Oracle Solutions by helping them make well informed decisions regarding the implementation; management and use of Oracle technologies.Core Activities and Responsibilities- Delivering high quality technical services to ACS customers.- Ensuring adherence to internal methodology, tools and quality standards.- Proactively foresee existing customer needs and activities to provide better support and remain engaged with customer focused activities- Work with other Oracle LOBs and Partners to ensure that knowledge is transferred both into and out of ACS, and act as technical Subject Matter Experts where required- Be focused on innovation and technology and understand how these can be used to benefit both customers and ACS- Manage and resolve Customer Requests according to product main strategy and model.- Respond and resolve customer issues within Key Performance Indicator targets.- Maintain an up-to-date and in-depth knowledge of new products.- Ensure the timely completion of planned proactive tasks and Customer Requests.- Owning and resolving problems and managing customer expectations throughout the life cycle in accordance with global standards.- Working towards, adopting and contributing to new processes and tools (ODC, diagnostic methodology, health checks, scripting tools, etc.

      Related Work Experience- The candidate should have MIN 5-8 years of experience in using and administrating Oracle database server with strong knowledge of UNIX, Linux and/or Windows.- Experience in RAC, DB Performance, or Backup/Recovery is a Must.Formal Education or Equivalent- The candidates should have a degree in Computer science or similar.- Oracle Certified Professional (OCP) is a must/ (OCM) is a plus in Oracle platform products including database, Cloud certified is preferred.Skills- Strong knowledge of UNIX, Linux and/or Windows.- Strong Experience on SuperCluster, Exadata machines.- Experience in RAC, DB Performance, DB patching/DB upgrades or Backup/Recovery is a must.- Experience in one or more of the following technical areas is a plus:- Oracle Security Products, Oracle Data Guard, Oracle Golden Gate, SQL Tuning, Corruption, Exadata , Super Cluster, ZFS, ZDLRA.- Having excellent written and spoken English is a must with strong Communication skills.- Candidate should have Customer focus, working globally, team working and results orientation skills.Others (Mandatory)Candidate should be- Willing to travel for long tasks or high frequency.- Willing to work on 24×7 and flexible hours (Out of hours and weekends)

      Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.
      Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.
      More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More