More stories

  • in

    IT Coordinator | Hyatt

    Employment: Full Time

    You will be responsible to assist with the efficient running of the department in line with Hyatt International’s Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Information Systems Coordinator is responsible to assist in the smooth and efficient running of the Information Systems Department.

    Ideally with a university degree or diploma in Information Systems and/or Computer Programming. Networking experience would be an advantage. Minimum 2 years work experience as Information Systems Coordinator in an operation with advanced technology.Good problem solving, administrative and interpersonal skills are a must.

    Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation. More

  • in

    SOC L2 Analyst | A Leading Telecom And Information Technology Company In UAE

    Employment: Full Time

    Are you passionate about being in the front lines of Cyberdefense?Do you enjoy compacting attacks, analyzing and investigating incidents Then, we are looking for you!SOC Level 2 Analyst Job Responsibilities:- 24×7 Real-Time Monitoring, Detection, Analysis & Response for security events.- Participate in incident handling efforts in response to a detected security incident.- Monitor the Security Information and Event Management System (SIEM) and follow up all related security incidents and events.- Perform supervisory/leadership responsibilities- Report to SOC Management any major problems or issues that need to be addressed.- Perform forensic analysis and data recovery, and penetration testing.- Configuration and administration of security systems and tools.- Perform network/system/application/log intrusion detection analysis and trending.- Maintain/ Update SOC Ticketing & Knowledgebase systems.

    – 3-5 years previous Security Operations Centre Experience in conducting security investigations- Demonstrated skills in digital investigations including: computer forensics, network forensics, malware analysis and memory analysis- Ability to analyze data, such as logs or packets captures, from various sources within the enterprise and draw conclusions regarding past and future security incidents. Be a self-starter.- Detail oriented with strong organizational and analytical skills- Strong written communication skills and presentation skills- Strong knowledge of IT including multiple operating systems and system administration- Strong understanding of security incident management, malware management and vulnerability management processes A Bachelor’s Degree / Diploma in a relevant area of study with a preference for Information Security, Computer Science or Computer Engineering

    A leading telecom and information technology company in UAE. More

  • in

    IT Coordinator Park Support | Dubai Parks and Resorts

    Employment: Full Time

    Building FunIn a never before seen experience, Dubai Parks and Resorts hosts MOTIONGATE Dubai – a destination that brings visitors in direct contact with their favorite characters and stories. We are inviting everyone to play a part and as a team member of MOTIONGATE Dubai, you’ll enjoy all the fun that comes with an exciting career. You’ll work with a cast of amazingly talented and inspiring people in a job that’s so immersive it hardly feels like work. Come and work with an exciting team where we all play a vital part in the story – whether you choose a role serving the delicious food, to maintaining equipment, performing in costume or operating a ride. Whatever your chosen vocation you will help tell compelling, enduring stories and create memories for our guests that will last a lifetime.Play Your PartAn excellent career opportunity has now arisen under Motiongate Dubai, IT Department as IT Coordinator Park Support. In this role you are responsible to deliver excellent IT support and service delivery to Motiongate Park. You are responsible to maintain IT systems and networks and to execute technical and administrative tasks and maintain the computers and networking systems working to their maximum capacity with greatest efficiency.Main Duties:- Institute protocols for the use of IT across departments and projects- Delivering IT support services to all business operations such as Park Operation, Retail, F&B business and end users- Act as link between end users and higher level support- Able to trouble shoot systems, network problems and diagnosing and solving hardware or software faults- Ensure all incidents and requests are recorded in Service Desk and actioned upon quickly- Manage daily support issues on site, and escalating to proper channels as and when necessary- Deploy & maintain IT equipment and software on site across the park- Install and configure software and hardware (printers, network cards etc.)- Oversee, track and measure system and network performance- Perform troubleshooting, repairs and data restoration- Design, plan and execute training on the use of systems and networks- Collaborate with other professionals to maintain park standards and functionality- Support the park in various operation roles during busy days- Any other duties as may be reasonably requested by the management team

    – Minimum a Diploma in Information Technology /Computer Science and/or relevant field- Microsoft Certified Professional (MCP), Microsoft Certified Desktop Support Technician (MCSDT)- Minimum 2-3 years of IT support role experiences in hospitality industries such as Parks, F&B, Retail operations or hotels- Previous experience in handling Point of Sales (“POS”), other retail or F&B systems- Understanding of TCP/IP protocols and LAN/WAN configuration- Solid knowledge of IT systems and applications- Able to communicate with business users at all levels.- Strong troubleshooting skills in software problem or technical issues.- Comprehensive knowledge of computer hardware & software concepts.- Able to work in an outdoor, fast pace and dynamic hospitality environment.- Work on a rotating shift including weekends and public holidaysDesirable:- Certification (CompTIA Network+, CompTIA Security+ etc.) is a plus- Minimum 5+ years of IT support role experiences in Theme Park, F&B, Retail operations- Previous experience in handling different park systems (i.e. Point of Sales (“POS”), VGS System, Omnico System, Digital Signage, ERP Support, NI Payment Gateways, Turnstile Support, Rides System Support)- Excellent skills in excels and power points- Strong understanding of hospitality IT support and services- Have involved in pre-opening of attractions/parks, Rides, F&B and Retail operations or hotels- Have some support experience in supporting ticketing system & turnstiles.- Able and quick learner to learn about the retail, ticketing and F&B business processes.The Best Part of The StoryWe offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances.We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.

    Dubai Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai Parks and Resorts articulates the Dubai leadership’s vision of positioning the emirate as a compelling global tourist destination.
    The first phase of Dubai Parks and Resorts will comprise three theme parks: motiongate™ Dubai, Bollywood Parks™ Dubai, and LEGOLAND® Dubai. The development will also feature Riverland – a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014 More

  • in

    Junior IT Field Support Specialist | Azadea Group

    Employment: Full Time

    The Junior IT Field Support Specialist is responsible for installing , maintaining and providing technical support to corporate usersKey Accountabilities- Inspect personal computer equipment, install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on user’s premises- Install and configure specified software packages such as operating systems, business applications and other office tools- Initiate systems and network troubleshooting and monitoring, and replace defective components as needed- Attend unit meetings as required by the hierarchy in order to get informed of new policies and other services related issues- Place support calls to network solution providers and other IT support companies as requested by the hierarchy- Communicate with suppliers as requested in order to get the necessary support regarding Brand- Communication interface and files- Assist the IT team in the pre-opening phase of new stores

    Qualifications, Experience, Knowledge- Bachelor’s Degree or Technical Degree in computer science- 1-2 years of experience in a similar role- Fluency in English

    Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates. More

  • in

    IT Administrator – Native Arabic Speaker | Black Pearl

    The Role
    We are currently hiring an IT Administrator for a large semi-government client who is based in Al Ain. The role is to be in-charge of configuration, maintenance and operation of network, servers, desktop, and storage infrastructure. Key responsibilities will include, but will not be limited to: – Installs, c… More

  • in

    IT Administrator – UAE Nationals only | Black Pearl

    Employment: Full Time

    Our client, a well known financial institution in Abu Dhabi, is currently looking for an IT Administrator – Emirati national. Reporting to the Head of the Department, this role will primarily be responsible for providing daily IT support to the business.Other responsibilities will include:?Monitoring and maintaining networks and servers.Upgrading, installing, and configuring new hardware and software to meet company objectives.Implementing security protocols and procedures to prevent potential threats.Creating user accounts and performing access control.Performing diagnostic tests and debugging procedures to optimize computer systems.Documenting processes, as well as backing up and archiving data.Developing data retrieval and recovery procedures.Designing and implementing efficient end-user feedback and error reporting systems.Supervising and mentoring IT department employees, as well as providing IT support.Keeping up to date with advancements and best practices in IT administration.

    To be considered for this role, you need to meet the following criteria:Bachelor degree in information technologyPreferably with MCSE or other related Microsoft applicationKnowledgeable in implementing IT projectsWith 3 to 5 5 years of general IT experienceExtensive experience with IT systems, networks, and related technologies.Solid knowledge of best practices in IT administration and system security.Exceptional leadership, organizational, and time management skills.Strong analytical and problem-solving skills.Excellent interpersonal and communication skills.Fluent in English and Arabic languageWith family book and Emirati passportWilling to be based and work in Abu DhabiTo view other vacancies we have, please visit our website – www.blackpearlconsult.comDisclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website – www.blackpearlconsult.com.

    Black Pearl is a progressive, dynamic and well structured HR solution provider that offers permanent recruitment services, HR consultancy, psychometric assessments, coaching and also professional training services for clients from different corporate sectors in the Middle East.
    Like a rare and unique black pearl, we consider our partnership with our clients and job seekers as a fine, precious and valuable encounter that needs to be affirmed, developed and supported with a strong commitment to deliver not only the right services but the best in the industry.
    Our aim is to meet and exceed the expectations of our clients, strategically offering Black Pearl services that are customized to the unique requirements of our clients and job seekers alike, resulting in effectively achieving goals and all that is required in this ever evolving and competitive market. More

  • in

    Group IT Manager – ERP Implementation | Black Pearl

    Employment: Full Time

    Our client, a large entity in Abu Dhabi, is currently looking for an IT Manager who will report directly to the Chief Commercial Officer. This role will be heavily involved in the implementation of BEAMS ERP system, manage a team of 4 IT staff who will look after the day to day IT operation of their Abu Dhabi and Dubai office.Other responsibilities will include but not limited to:Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardwareOwn projects, solutions, and key responsibilities within a larger business initiativeHandle business-critical IT tasks and systems administrationResearch and evaluate emerging technologies, hardware, and softwareTrack and maintain hardware and software inventoryAnalyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisionsEnsure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutionsContinuously analyze current process, technologies, and vendors to identify areas of improvementPrepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needsTrain employees on both software and hardware, troubleshoot, and provide technical support when neededDevelop and execute disaster procedures, and maintain data backups

    To be considered for this role, you need to meet the following criteria:Bachelor degree in Information Technology or related courseWith relevant IT certificationIdeally with project management certification or proven experience in the implementation of various IT projectsHave minimum 3 years of management experience and a minimum of 7 years of total experience in general IT experienceMust have experience in the implementation of ERP projects, preferably BEAMS platformWilling to travel between offices – Dubai and Abu DhabiTo view other vacancies we have, please visit our website – www.blackpearlconsult.comDisclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website – www.blackpearlconsult.com.

    Black Pearl is a progressive, dynamic and well structured HR solution provider that offers permanent recruitment services, HR consultancy, psychometric assessments, coaching and also professional training services for clients from different corporate sectors in the Middle East.
    Like a rare and unique black pearl, we consider our partnership with our clients and job seekers as a fine, precious and valuable encounter that needs to be affirmed, developed and supported with a strong commitment to deliver not only the right services but the best in the industry.
    Our aim is to meet and exceed the expectations of our clients, strategically offering Black Pearl services that are customized to the unique requirements of our clients and job seekers alike, resulting in effectively achieving goals and all that is required in this ever evolving and competitive market. More

  • in

    IT Administrator – UAE National | Black Pearl

    Employment: Full Time

    Our client, a well known financial institution in Abu Dhabi, is currently looking for an IT Administrator – Emirati national. Reporting to the Head of the Department, this role will primarily be responsible for providing daily IT support to the business.Other responsibilities will include:• Monitoring and maintaining networks and servers.• Upgrading, installing, and configuring new hardware and software to meet company objectives.• Implementing security protocols and procedures to prevent potential threats.• Creating user accounts and performing access control.• Performing diagnostic tests and debugging procedures to optimize computer systems.• Documenting processes, as well as backing up and archiving data.• Developing data retrieval and recovery procedures.• Designing and implementing efficient end-user feedback and error reporting systems.• Supervising and mentoring IT department employees, as well as providing IT support.• Keeping up to date with advancements and best practices in IT administration.

    To be considered for this role, you need to meet the following criteria:• Bachelor degree in information technology• Preferably with MCSE or other related Microsoft application• Knowledgeable in implementing IT projects• With 3 to 5 years of general IT experience• Extensive experience with IT systems, networks, and related technologies.• Solid knowledge of best practices in IT administration and system security.• Exceptional leadership, organizational, and time management skills.• Strong analytical and problem-solving skills.• Excellent interpersonal and communication skills.• Fluent in English and Arabic language• With family book and Emirati passport• Willing to be based and work in Abu DhabiDisclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do reach us.

    Black Pearl is a progressive, dynamic and well structured HR solution provider that offers permanent recruitment services, HR consultancy, psychometric assessments, coaching and also professional training services for clients from different corporate sectors in the Middle East.
    Like a rare and unique black pearl, we consider our partnership with our clients and job seekers as a fine, precious and valuable encounter that needs to be affirmed, developed and supported with a strong commitment to deliver not only the right services but the best in the industry.
    Our aim is to meet and exceed the expectations of our clients, strategically offering Black Pearl services that are customized to the unique requirements of our clients and job seekers alike, resulting in effectively achieving goals and all that is required in this ever evolving and competitive market. More