Subterms
The Role
• To validate and assess the business requirements, development of high level solution architecture and detailed technical designs that align to business requirements, lead cost and work effort estimation activities, conduct impact analysis for changes made to existing solution in liaison with infrastructu… More
The Role
• Performs the design, testing, release and improvement of database platforms. • Work to ensure that the associated hardware resources allocated to the databases and to ensure high resilience and performance tuning. • To proactively monitor the database systems to ensure secure services with minimum do… More
The Role
• To perform design, testing, release and roll out of IPTV Systems. • Handle the day to day configurations of the IPTV systems software and related application. • The IPTV Systems Administrator will interface with the technical teams to successfully rollout projects and Perform other job related duties… More
Employment: Full Time
• Execute the design, installation, configuration, testing and maintenance of a variety of technical security components and other custom integrated systems. (Smart Home solutions, Smart Office Solutions, CCTV, ELV, Alarm devices, Access Control System and other related solutions)• Complete Project Management and implementation from design to project close-out• Conduct site surveys and prepare BOQs and cost estimates• Prepare Technical Proposals• Develop and obtain new business and/or market opportunities for security system and other related solutions• Maintain current product knowledge of security and control systems while proactively staying on top of industry trends and technologies
• Open to Filipino and Indian Nationals• Male, 40 years old and below• Diploma / Bachelor’s degree in Information Technology or any related field• At least 5 years of experience in the design and installation of CCTV, access controls, Smart home solutions, alarm systems and other related solutions• At least 2 years of experience in the UAE• Candidates holding SIRA Security Systems Engineer certification is preferred• Knowledge with Zigbees is an advantage• Excellent communication and strong interpersonal skills• Candidates who can join immediately will be preferred• Must have valid UAE Driver’s License
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More
Employment: Full Time
Reporting to the IT Manager, this role is to ensure robust computer operations so that end users can accomplish their daily tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at desktop level.RESPONSIBILITIES AND DUTIES:- Resolve assigned customer technical issues (diagnosis, intervention, alert)- Escalate as required, within a proper time frame- Meet SLA’s- Communicate to customers clearly, effectively and professionally- Participate in On-Call/After Hours Rotation- Manage materials resources- Managing and supporting computers, applications, and accessories.
QUALIFICATIONS & EXPERIENCE:- 2-5 years’ experience as an IT Specialist- Understanding of IT technologies including but not limited to Windows Operating Systems, O365 Suite of Applications, Computer hardware and accessories.- Familiarization with software/Applications including but not limited to ERP systems, SharePoint, Maximo, MS O365.- Demonstrable knowledge of IT and software system assurance including Cyber Security, Software Licenses, Disaster recovery and IT Security.- SLA management- Demonstrates a high degree of analytical skills and the ability to be both structured and flexible.- Demonstrated ability to actively listen to technical problems conveying commitment toward finding a timely resolution of the situation- Demonstrated ability to read, analyze and interpret technical documents, work orders, invoices, instruction sheets.- Fluency in English and Arabic essential and French is a plus.
We operate and maintain urban and intercity transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on our networks.
Our parent company, RATP, is the transportation operator for Paris and the surrounding region. It ensures 12 million trips a day on one of the world’s densest and most multi-modal transportation network.
As the world’s fifth-largest transportation company, RATP Group runs and maintains tens of thousands of kilometers of subway, bus, tram, and urban or intercity rail lines around the globe.
Every day we innovate for smarter, more sustainable cities by designing, operating and maintaining networks for the well-being of our passengers. Our key words: passion and determination. More
Employment: Full Time
Job Purpose:• To manage the performance of IT infrastructure services to customer, ensure that approved service levels agreement are achieved in line with contracts and that customers’ expectations are met.• To develop detailed project plans, ensuring resource availability and allocation and delivering every IT project on time, within budget and scope.Job profile location:Local private cloud, Attabaa Technical room, depot, stations & HO RESPONSIBILITIES/DUTIES: Supervision of Subordinates.• To organize and supervise the activities and work of subordinates to ensure that all work within a specific area of the IT infrastructure activity is carried out in an efficient manner which is consistent with operating procedures and policy.• To responsible to manage the IT services desk / Technician staff with all their daily operations and be able to give guidance when necessary to complete what is missing in their technical experience. IT Infrastructure Project Management:• To coordinate internal resources and third parties/vendors for the flawless execution of projects• To ensure that all projects are delivered on-time, within scope and within budget• To developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility• To ensure resource availability and allocation• To develop a detailed project plan to track progress• To use appropriate verification techniques to manage changes in project scope, schedule and costs• To measure project performance using appropriate systems, tools and techniques• To manage the relationship with the client and all stakeholders• To perform risk management to minimize project risks• To establish and maintain relationships with third parties/vendors• To create and maintain comprehensive project documentation• Report and escalate to management as needed Policies, Systems, Processes & Procedures:• To ensure that practices and processes exist and are standardized and repeatable. Ensure that these ones are continually improving and produce business cases to support team activities• To implement approved departmental policies, processes, procedures, and instructions to subordinates and monitor their adherence so that work is carried out in a controlled manner. Day- to-day Operations:• To supervise the workstation services desk & technician team.• To keep IT assets tracked & up to date.• To review and update all IT related documentation (H/W, S/W inventories, network diagrams (physical, logical), vendors list, server configurations, IPs, Ports)• To provides monitoring and reports of the operational status of network environment.• To responds to requests via the helpdesk in the most expedient manner possible.• To build a monitoring system or dashboard for WIFI up time, internet uptime, internet up/down speeds, VOIP PBX uptime, servers & storage uptime, 1st response time & fix time
Essential Qualifications, Knowledge & Experience:• 5 years of progressive experience in IT/IS Project Management• Experience with deploying complex projects – Data Center, Cloud, Hyper conversion, virtualization, VSAN storage, SDWAN, Azure Active Director , Microsoft O 365, Teams, Sharepoint etc.• Network LAN, WAN design & configuration.• Delivering Results & Meeting Customers’ Expectations.• Learning & Researching.• Coping with Pressures & Setbacks.• Achieving personal work goals & objectives.• Creating & Innovating• Working with people• Adhering to principles & values• Following instructions and procedures.• Excellent client-facing and internal communication skills• Excellent written and verbal communication skills• Solid organizational skills including attention to detail and multi-tasking skills• Strong working knowledge of Microsoft Office• Ability to meet deadlines• Ability to manage conflict situations• Writing Technical documents. Desired Behaviors & Experiences:• Degree qualification in related field computer sciences / Telecommunication engineer.• PMP/PMI/Prince2 Certification is mandatory• Microsoft AZ-100 & AZ-101 certifications is mandatory• 3 + years of experience in Microsoft outlook 365 products• VMware Certified Associate – Data Center Virtualization (VCA-DCV) is mandatory• Data Center Virtualization (VCP-DCV) is a plus• ITIL Certification is a plus
We operate and maintain urban and intercity transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on our networks.
Our parent company, RATP, is the transportation operator for Paris and the surrounding region. It ensures 12 million trips a day on one of the world’s densest and most multi-modal transportation network.
As the world’s fifth-largest transportation company, RATP Group runs and maintains tens of thousands of kilometers of subway, bus, tram, and urban or intercity rail lines around the globe.
Every day we innovate for smarter, more sustainable cities by designing, operating and maintaining networks for the well-being of our passengers. Our key words: passion and determination. More
Employment: Full Time
My Client is an International consultancy who are expanding and searching a Support Engineer for a long term project in Kuwait. The Support Engineer will be required to have experience in Corporate Portfolio Management systems and supporting large teams. The Support Engineer will be responsible gor providing solutions to all employees in the company and rectify any faults in the system in accordance with Service Levels specified in the contract. They will be responsible for all Desktop, Server, Network and Security upgrades.The Support Engineer will be required to:• Provide support for the application and users• Provide timely responses to issues• Perform minor upgrades• Assist users on day to day activities• Conduct hands on training on the usage of software’s and applications when required• Visit remote sites to support user team• Create weekly reports on issues and solutions• Ensure all backups are up to date• Diagnose and resolve applications issues• Ensure Database and applications are configured and backed up regularly• Create and update analysis templates
The Support Engineer must service:• Integrate Capex and Opex Data entries• Integrate AAP and Program Economics capability• Seamless data entry from PetroVR and IPSM Asset modelsIf you are looking for a long term residential based contract and have the above experience, please feel free to applyTo help Leap29 find you that perfect job, we need to store and process your personal information.That means that your details will be entered into Leap29’s database and our consultants may contact you from time to time with relevant job opportunities.By applying you’re confirming you’re happy for us to do that!
Leap29 is a Global Recruitment Business established in 2000. In line with our success and vision we have grown organically to our current size, where we source professional applicants for clients around the globe in Oil & Gas, Construction & Engineering, Power, Mining, Legal & Finance and Pharmaceuticals. With new offices recently established in Australia, Canada, the Netherlands, Switzerland, USA and Malaysia we are now even better placed to service our clients & candidates around the world. Organisations in 89 countries have used Leap29’s quality controlled and audited service to source candidates which they were unable to access through their own network. As an organisation, we strive to deliver a highly professional and effective search solution to all our customers. We achieve our greatest success through our highly evolved referral network of senior professionals and our ability to source expatriate, repatriate or local candidates. Tailored Business solutions are offered to our partners depending on their specific need. These are predominantly retained, contingency & interim services. Leap29 continues to successfully deliver to large multinationals and small SME niche businesses alike. More
Employment: Full Time
Company DescriptionRAWABI Holding CompanyOperating in Saudi Arabia and the Middle East for over 30 years as one of the leading industrial players in the region and has activities in construction & engineering, oil & gas, petrochemical, utilities, power & electrical, telecommunication & IT, trading, and manufacturing. RAWABI Holding Company comprises various subsidiaries and several associated companies.Job Description- Works with other desktop support technicians to install, configure, and troubleshoot computers and other related peripherals and software as directed by the Professional Services Unit Head.- Supports in the rollout of new hardware and software across the organization.- Performs hardware upgrade, new installation, de-installation, moves, addition and changes.- Use diagnostic tools to troubleshoot basic hardware problem(s) and PC network connectivity problems.- Prioritizes and ensures all user requests are resolved according to the departmental guidelines, using available tools, and ensures the Help Desktop System data is kept up to date and is accurate.- Manage replacement parts inventories to meet service level agreements with vendors.- Assesses functional needs to determine specifications for future purchases.- Interact with numerous computer platforms in a multi-layered client server environment to ensure desktop/laptop computers interconnect seamlessly with diverse systems including file servers, email servers, application servers, and network administrative systems.- Write technical documents and procedures when necessary.- Update assigned tickets on a daily basis so everyone within the IT team knows of the progress.- Performs miscellaneous tasks as assigned by his/her direct manager
Qualifications- University Degree or 2-3 years Diploma in IT technical related field.- Microsoft Certified Desktop Support Technician (MCDST) is a must – MCSE is a Plus.- Minimum 2 to 4 years of experience in an IT support function.- Hardware configurations and setup expertise.- Very good configuration knowledge of Windows XP, Vista, Windows 7.- Very good knowledge of Microsoft Applications Suite, especially Outlook, Word, Excel, and PowerPoint.- Experience installing software, patches, updates on Desktops, Laptops.- General Antivirus applications knowledge.- Experience troubleshooting basic network, software, printing problems, scanners, faxes, copiers.- Must be able to lift up to 25Kgs.- Must be willing to accept being re-assigned to other company’s locations (Other business units), whether temporarily or permanently.- Self-starter, ability to multitask, with little direct supervision, in a team environment.- High level of commitment and positive attitude on achieving both departmental and business objectives.- Fluent in English – Arabic language fluency preferred.- Experience in the GCC is a plus (preferably in Saudi Arabia)
Rawabi Holding, through its fully owned subsidiaries, joint ventures and partnerships with international market leaders, focuses on four core sectors:
Oilfield Services, Contracting & Industrial Services, Offshore Services and Retail. Through these divisions, we provide a diversified range of products and services to a variety of industries: oil, gas and petrochemicals; marine; engineering and construction; power, telecom and IT; corrosion and industrial services; logistics; and consumer products. Although varied and distinct, all our offerings share the same commitment to quality, service and excellence that make them part of the Rawabi Holding family.
Rawabi Holding is a purpose-driven company that exists not only to generate profit, but also to improve everyone and everything we can. From customer projects and employee development to our impact on the communities in which we work, Rawabi Holding is propelled by an unwavering energy to make everything we touch better. No matter how great the challenge or how complex the problem, we face it head-on to deliver proven results. More
