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    Linux Infrastructure Operations Manager | Michael Page

    Employment:

    Full Time

    As the Linux Infrastructure Operations Manager, you will be working with the IT Operations team in managing and leading the operational delivery of the Linux and Middleware infrastructure segment for the organisation, ensuring business availability.Client DetailsA leading organisation in Dubai going through exciting developments and investing heavily in technology.Description* Ensure the team provide 24 x 7 management of the infrastructure operational and integration services across the group.* Asses and Manage service provider performance within your portfolio. Accountable for managing service provider delivery of operational outcomes commensurate with the requirements of the service.* Meet agreed performance service levels; contribute to the development of SLA’s and OLA’s that support the requirements of the Group and its customers.* Ensure 24X7 infrastructure service availability for Tier1 and Tier2 Applications.* Working in partnership with external providers as needed to deliver operational outcomes; governing performance, costs, risk and relationships to ensure seamless integration with service customers.* Involvement in any risk reviews and audits of the services within your control, and managing subsequent follow up activities through to completion.* Develop team leadership skills and performance including team motivation / engagement, coaching and performance management.Job Offer* In addition to a fantastic leadership opportunity with a top organisation, this role will pay an attractive salary and offer relocation benefits.

    * Bachelor’s Degree in Information Technology or related disciplines.* Red Hat Certified Architect or Equivalent certifications is a must have.* Must have over 10 years of overall experience with hands on automation knowledge and experience managing large teams.* In-depth knowledge in Linux internals (Preferable RHEL / Ubuntu).* Excellent hands on experience in configuration management, orchestration and IaC tools (Ansible, Jenkins, Terraform).* Strong understanding of Virtualization Technologies (KVM / Libvirt / oVirt / KubeVirt. OVM).* Strong understanding of Repository and Artifact management Tools (Red Hat Satellite, Spacewalk).* Strong understanding of Container Technologies (Docker, Kubernetes, Openshift).* Must have worked in the banking industry.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    System Integration Operations Manager | Michael Page

    Employment:

    Full Time

    As the System Integration Operations Manager, you will be responsible for leading the System Integration tier for the organisation and ensuring business service availability.Client DetailsA leading bank in Dubai going through exciting developments and investing heavily in technology.Description* Ensure your team of internal and technology partner resources provide 24 x 7 delivery to ensure service availability and performance.* Assess the efficiency of current processes and systems, including service provider efficiency, to maintain performance, resilience and recoverability.* Understand and contribute to OLAs and SLAs for the Group; ensure your team meets required performance levels under the agreements.* Working towards seamless integration with internal and external providers.* Delivering excellent operational outcomes vis-à-vis performance, cost, risks and resilience.* Build relationships with key stakeholders and collaborate on problem-solving.Job Offer* Opportunity to work in a large, leading organisation in the UAE. * Substantial potential for growth and personal development.* Competitive compensation package.

    * Bachelor’s Degree in IT/Software Engineering or equivalent work experience required.* Minimum 10 years of experience in a large organisation, managing teams within complex environments.* In-depth understanding of Enterprise Java.* Strong understanding of Microservice Architecture and Container Technologies.* Excellent knowledge of API Gateways.* Must have experience in banking.* Experience with TIBCO Messaging, IBM MQ.* Experience in Data Flow Automation – Apache NiFi.* Experience with Workflow orchestration and Job Scheduling.* Experience with IBM APPN Host 2 Host Channel Integration.* Excellent soft skills in people management, leadership, communication and teamwork.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    Senior Technical Support Engineer | Flex Tech Solutions

    Employment:

    Full Time

    JOB DESCRIPTION• Maintain, upgrade and manage the software, hardware and networks at client site• Resolve technical and application issuesRESPONSIBILITIES• Installing and configuring computer hardware, software, systems, networks, printers and scanners at our office and client site as well• Manage network servers and technology tools• Set up accounts and workstations• Troubleshoot issues and outages• Develop expertise to train staff on new technologies• Responding in a timely manner to service issues and requests• Providing Field support across the clients (this may be in person or over the phone)• Logs relevant incident/service request details per help desk procedures • Repairing and replacing equipment as necessary• Testing new technology• Prepare accurate and timely reports• Document technical knowledge in the form of notes and manuals• Maintain jovial relationships with clients

    Salary:
    AED
    3,500 to 6,000
    per month inclusive of fixed allowances.

    SKILLS• Excellent communication skills• Quick Learning• Able to work independently• Windows OS/Server• Sound knowledge in SQL• Server Virtualization (VMWare)• LAN/WAN/ Routers/ Switches/ Storage• Sound knowledge of networking• HTML, .NET • Application Support, implementation, integration & configurationQUALIFICATION• Bachelors in IT or related field• MCSE or/and CCNA preferred

    FLEX Tech Solutions –Flex TS established in Year 2012 as a system integrator and services company; provide innovative IT solutions and technology. Help boost process efficiency covering different industries such as, Banking, Retail, Education, Government and others, High levels of quality Solutions for cost-efficient operation of IT systems.

    Our greatest strengths are its Business experience, project development and technical support for CEM (Customer Experience Management), Retail, and EFT Solutions. This allows FLEX Solutions to fulfill client needs in the process of migration until its successful project completion. More

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    IT Specialist | RTC-1 Employment Services

    Employment:

    Full Time

    Position Title: IT SpecialistEmployment Type: Full Time Salary: Up to 7.5K AED all-inclusive depending on experience and qualificationsJob Location: Sharjah, UAEAbout the Client: The hiring company is a startup medical center based in Sharjah catering to basic and special patients need from infants to elderlyJob Role: – Manages daily IT tickets and solving technical issues of level 1 and 2 related to desktop support, network management, server support, network security, printer issues, windows and mac issues- Installs and configuring windows server (2016/2012/2008/10/8. 1/8/7/XP), computer hardware, software, systems, networks, printers, scanners, firewall for LAN & WAN and virtual machines through VMWare – Manages medical equipment software for x-ray machine and troubleshooting kiosks, Q management, visitor management software etc.- Administers office 365, G-Suite, cisco server, cisco telephony exchange & switches, attendance machine, CCTV, zoho crm, zendesk and easy-Q front desk ticketing system- Solves errors and issues of users such as e-mail flow, autoreply, email forwarding, distribution group, making internal and external signatures- Manages API integration with various other government websites and applications- Oversees IT procurement for the company and coordinating with vendors- Manages storage and backup solutions (Google Drive, OneDrive)

    Requirements: – Open to Indian or Arabic national- Male, 35 years old and below- Bachelor’s degree in Computer Science / IT or any equivalent- At least 5 years of experience in the same role in a medical company background is an advantage- Any relevant certification will be preferred- Speaking or understanding Arabic language will be an added advantage- Excellent communication skills- Candidates who can start immediately will be prioritized

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

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    Service Desk Engineer/Analyst | Propel Consult

    Employment:

    Full Time

    Our client is seeking a Service Desk Engineer to provide technical support to internal staff, dedicated consultants, and business partners.In this role you will be responsible for :• Ensuring that all incidents are accurately recorded, assigned and managed using the Service Desk Tool (SDT)• Ensuring that requests from end users via either in-person or remote (telephone or email) are dealt with in a professional and courteous manner and resolved upon first contact where possible• Supporting and troubleshooting of wireless access and connectivity • Supporting and troubleshooting of iPhone, iPad, Android, and other tablet devices• Comms Room Tasks – Port configuration and troubleshooting; understanding of how firewall rules impact connectivity; wiring comms room equipment; understanding of how UPS and AC’s works • Managing and scheduling local vendors for comms room equipment maintenance and support• Supporting all desktop related operations, including the installation of software packages and administration of OS• Administration and support of Microsoft technologies as it relates to Operating System, Intune MDM, SharePoint, and network services • Conducting end-to-end service ensuring that there is follow-up until resolution of incidents. Conduct IT-Walkthroughs to ensure that non-reported incidents are addressed • Creating and managing user accounts, groups, and distribution lists, and perform password resets.

    To be considered for this role you must have the following skills and experience:• 5 + years experience as Service Desk Analyst/Engineer• Experience in working with applications and systems to undertake analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues.• Must be able to work in a high-pressure environment to help provide consistently high-quality service and support to end users with excellent communication skills and telephone manner• Highly organized and effective in managing multiple tasks while maintaining high levels of user satisfaction • Excellent organizational skills and experience managing incidents, business expectations, and communication• Strong knowledge of Microsoft-based systems• Working knowledge of AV and Video setup • BA/BS degree (required) • Computer software and hardware troubleshooting knowledge and experience• Software and hardware courses and/or certifications a plusPreferred Qualifications • ServiceNow experience or certification• Service Desk Institute Analyst certification • Microsoft certification o Windows 7/10 and other MS technologies • Practical VMWare (Vsphere and/or Horizon View) experience• Comp TIA A+• ITIL certification is a plus • Cisco telephony, AV and video conferencing skills, Teams/Webex/Zoom• MS, Cisco, VMware technical training and/or certifications are a plus Education

    Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.
    We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.
    Concentrating our resources has created 5 distinct specialist divisions:

    Banking & Finance
    Human Resources
    Oil & Gas
    Construction
    Architecture & Engineering More

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    IT Manager | AccorHotels

    Employment:

    Full Time

    What’s in it for you: – Employee benefit card offering discounted rates in Accor worldwide- Learning programs through our Academies- Opportunity to develop your talent and grow within your property and across the world!- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.Main Duties: – Communicate, plan and manage the implementation of Information Technology to the hotel in accordance with corporate Information Technology standards, strategies and priorities.- Ensure annual initiatives are on schedule and clear ownership is in place at the hotel.- Measure Information Technology costs, benefits and performance at the hotel and provide information to hotel management and Regional Director of Information Technology.- Ensure business continuity and disaster plans are in place and tested with the hotel.- Ensure corporate Information Technology standards and best practices are communicated, implemented and measured at the hotel.- Work with Business Management to expedite access and better utilization of information.- Ensure guest IT queries are managed to defined standards with minimal risks.- Ensure the hotel adopts and maintains brand standards for guest and business services in relation to Information Technology services and offerings.- Consistently promote the brand and encourage the use of the brand by Information Technology suppliers.- Identify and ensure all hotel data has ownership and accountability within the organization.- Assist end-user problems for all departments.- Manage and monitor local vendors and/or local representatives of global/area vendors.- Supervise and monitor all IT related hardware and software installations.- Ensure that critical hotel data is secured and in line with stated corporate standards and best practices.- Ensure access control is in line with stated corporate standards and best practices.- Performs other duties assigned by Director of Finance & Business Support.- Assist/support Finance Department with requested reports and data analysis.- Ensure that critical hotel data is backed up on daily basis.- Manage the local process for issue management, enhancements and application fixes.- Plan, coordinate and implement periodical preventive maintenance schedule for all IT related hardware and software.- Control, review and monitor operating statements & expenses and solve discrepancies in technology charges.- Follow up and maintain IT inventory.- Manage and control the life-cycle of technology based software and hardware assets and ensure them updated and maintained in specific periods.- Ensure and control secure server environment according to corporate Information Technology policy and standards.- Prepare annual FF&E and Information Technology operating budgets based on hotel operations and departmental needs and requirements- Follow up and control hotel systems compliance according to corporate Information Technology standards/policies and PCI information security standard and take action to determine and solve deficiencies- Perform and monitor daily critical hotel data backups and routine hardware & software maintenances- Follow up all IT related vendor and third party outsourcing & maintenance SLA contracts.

    Qualifications: – A true desire to satisfy the needs of others in a fast paced environment- Refined verbal and written communication skills- A minimum of 5 years of hotel technology experience preferred- Strong analytical, organizational and interpersonal skills- Capable of handling fast paced, multi-project assignments- Exceptional attention to detail- Maintain a work environment that is comfortable, user-friendly, and organized- Ability to adapt to new demands, reprioritize workload and address urgent demands quickly- Ability to communicate effectively and respectfully to all colleagues and all internal/external resources- Eagerness and ability to learn new skills, technologies and business processes quickly- Must be adaptable to changing business environmentYour team and working environment: – In a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

    We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

    From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More

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    Network Planning & Scheduling Manager | RATP Dev

    Employment:

    Full Time

    Job title Network Planning & Scheduling Manager M/FAbout the company RATP Dev, in the Middle East and across the world, is committed to developing and optimising public transportation systems. Everywhere, we operate to boost the local economy and quality of life of our passengers. Everywhere, we are driven by excellence, passion and determination in welcoming challenge.RATP Dev Middle East is the regional head office which operates and maintains urban transportation systems in multiple countries, on four continents, carrying more than 1.5 billion annual passengers on its networks. Headquartered in Dubai, RATP Dev Middle East has become a leading, innovative and sustainable mobility player in the Middle East and North Africa (MENA) region.?In the wider MENA region, RATP Dev Mobility Cairo (RDMC) will soon be in charge of the operations and maintenance of Cairo Line 3 and its future extensions therefore we are actively sourcing quality talent for this new and exciting venture in Egypt.About the job – Assists the Operations & Engineering Manager in his duties.- Develops the transport offer is delivered in accordance with transport manager, maintenance, customer services and HR directions.- Is responsible for setting up processes, methods, and organisation for operations & engineering, such as :* Running of line 3 and futures extensions of line 3 (Phase 4) ensuring the adapted transport offers,* Providing the timetables planning of train services, overseeing the roster of all operations staff,* Increase passengers revenue incomes.- Ensures relations with the various services (maintenance, operations, customer service, quality and HR teams).- Defines medium- and long-term strategies for operations for the line(s) he manages.- Manages the scheduling and rostering database.- Prepares, validates and deploys corrective action plans following performance analyses (including service reability analysis, performance, service regulation calculation, planning staff, roster scheduling and timetables preparation).- Informs the different calendar tools on time for operations (for instance : OGT or equivalent, MMS, …) and ensures the link with planners and dispatching officers.- Analyzes the traffic and the revenues analysis in other to prepare adjusted timetables and the training to be prepared and managed.- Explores the different ways for timetable improvement and makes proposals.- Guarantees operational KPI targets of the line are met.- Interviews and validates new staff after the HR process.Personnel, who manage, perform and verify work affecting quality, railway safety, workplace safety (OH&S) and impacting on the environment shall:- Ensures staffs under their control are aware of their responsibilities relating to the company’s Rail Safety Manual, Health & Safety Manual and current Policies & Procedures.- Initiates actions to prevent the occurrence of non-conformance relating to the company’s Rail Safety Manual, Health & Safety Manual and current Policies & Procedures.- Identifies and record problems relating to the company’s Rail Safety Manual, Health & Safety Manual and current Policies & Procedures.- Initiates, recommend or provide solutions to issues relating to the company’s Rail Safety Manual, Health & Safety Manual and current Policies & Procedures.

    Requirements Qualifications:- Diploma / Degree in Engineering or any related discipline.Knowledge:- Good English drafting skills for preparing the modules/procedures.- Working knowledge of computers.- Experience of training- English language and the local language- Defining medium and long term strategies for Operation of the lines- Drafting operation rules & procedures- Drafting training documentation- Management skills- Communication skills (Oral and Written)Experience:- 5-7 years’ experience of extensive proven gained in a public transportation / Aviation or similar environment.Other requirements for the role We offer a competitive remuneration package. If your qualifications, experience and skills fit our requirements, please click on the “Apply” button above and we will review your application.

    We operate and maintain urban and intercity transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on our networks.

    Our parent company, RATP, is the transportation operator for Paris and the surrounding region. It ensures 12 million trips a day on one of the world’s densest and most multi-modal transportation network.

    As the world’s fifth-largest transportation company, RATP Group runs and maintains tens of thousands of kilometers of subway, bus, tram, and urban or intercity rail lines around the globe.

    Every day we innovate for smarter, more sustainable cities by designing, operating and maintaining networks for the well-being of our passengers. Our key words: passion and determination. More

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    Cyber Security Manager | RATP Dev

    Employment:

    Full Time

    Job title Cyber Security ManagerAbout the company RATP Dev, in the Middle East and across the world, is committed to developing and optimising public transportation systems. Everywhere, we operate to boost the local economy and quality of life of our passengers. Everywhere, we are driven by excellence, passion and determination in welcoming challenge. RATP Dev Middle East is the regional head office which operates and maintains urban transportation systems in multiple countries, on four continents, carrying more than 1.5 billion annual passengers on its networks. Headquartered in Dubai, RATP Dev Middle East has become a leading, innovative and sustainable mobility player in the Middle East and North Africa (MENA) region.?In the wider MENA region, RATP Dev Mobility Cairo (RDMC) will soon be in charge of the operations and maintenance of the new Light Railway Transit line and the Cairo Metro Line 3 plus its future extensions therefore we are actively sourcing quality talent for our new and exciting venture in Egypt. About the job JOB PURPOSE: The role will require in-depth understanding of information security, technology architecture and business security. Successful candidates will be expected to demonstrate relevant experience working in a dynamic environment dealing with complex challenges, and communicating to all levels of the business.Business coninuty management by fully implement and testing the disaster recovery process & business continuity plan.RESPONSIBILITIES/DUTIES Supervision – Supervise information security policy exceptions & change management requests assessments.- Develop a culture of in-depth understanding as to why security testing is required at both business and internal team level and external with technology partners and client.- Analysis of information protection technologies and processes to identify technology security weaknesses.- Lead ongoing assessments of data processing systems to confirm the design of logical controls are effective and meet regulatory and legal requirements; and Provide quality reports to summarize test activities, including objectives, planning, methodology, results, analysis, and recommendations to both technical and non-technical audiences. From the output of the reports provide suggested approaches to enhance further.- Take the ownership and ensure Governance, Policy and Procedures in relation to Management of Information.Operations- Provide information protection reports to summarize test activities, including objectives, planning, methodology, results, analysis, and recommendations to both technical and non-technical audiences. From the output of the reports provide suggested approaches to enhance further.- Coordinate with Infrastructure and business systems Teams to implement identified controls, policies, and procedures.Continuous Improvement- To lead the identification of opportunities for continuous improvement of systems, processes and practices considering ‘National / international best practice’, improvement of business processes, cost reduction and productivity improvement- Meetings or workshops or participating in professional organizations or conferences. Reporting- To prepare reports timely and accurately to meet department requirements, policies, and standardsHealth, Safety & Environment- To monitor the adherence to all relevant safety and environmental management procedures and controls to guarantee employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitudeRelated Assignments- To perform other related duties or assignments as directed- To participate in any enhancement project to ensure company infrastructure reliability

    Requirements ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE- Broad knowledge of a wide range of Information Technology systems and a deep understanding of the inherent security risks associated with these technologies.- Information security principles and best practice (e.g., ISO27001)- Strong technical abilities, combined with business acumen.- Ability to present security topics to a non-technical audience and presenting the business value of security.- A good understanding of IT networking and access management concepts.- Ability to understand and assess technology systems and applications from both a technical and business function perspective.- Ability to communicate business and technical risk to all levels of audience.- Excellent interpersonal skills with the ability to build and influence teams; and self-motivated

    We operate and maintain urban and intercity transportation systems in 12 countries, on four continents, carrying more than 1.5 billion annual passengers on our networks.

    Our parent company, RATP, is the transportation operator for Paris and the surrounding region. It ensures 12 million trips a day on one of the world’s densest and most multi-modal transportation network.

    As the world’s fifth-largest transportation company, RATP Group runs and maintains tens of thousands of kilometers of subway, bus, tram, and urban or intercity rail lines around the globe.

    Every day we innovate for smarter, more sustainable cities by designing, operating and maintaining networks for the well-being of our passengers. Our key words: passion and determination. More