More stories

  • in

    Data Analyst | A Leading Educational Organization in UAE

    Employment:

    Part Time

    Job Description:Please note that this position requires working at our company premises in a part-time role.Working with sales and other data from multiple sources, both static and dynamic, you will be required perform operations to clean data sources, create a variety of reports accessible using a reporting dashboard, present data in a visual format using Tableau/BI or other data visualization tools.Kindly note that we only accept applicants through the Gulf Talent portal. Please refrain from contacting us directly for this application.

    Requirements:Data Analysis TrainingDomain Knowledge and good communication SkillsGood Knowledge in at least a few programming languagesMinimum 1 year experience working as a Data AnalystAdvanced Excel SkillsSelf-starterAvailable in UAE

    A leading educational organization in UAE. More

  • in

    Command Center Monitor | Kitopi

    Employment:

    Full Time

    What You’ll Do• Execute all aspects of the day to day functions of the Command Center• Reporting and notifications; using multi-channel communications; providing real-time support during critical and non-critical emergency events from detection to resolution and reporting. In addition, providing constant information updates wherever applicable in an effort to ensure situations, events, and incidents are resolved in an efficient and appropriate manner• Receive and respond to emergency and non-emergency calls from employees, outside vendors, via telephone, alarm, and online systems• Customer service; liaise with all stakeholders; ensure that all forms of communication (email, phone conversation, etc) are all done in a courteous and professional manner; serving as an emergency information HUB system for all stakeholders• Closely monitor local events and identify those that can affect the company to notify relevant stakeholders• Experience in building and designing a ticketing system according to the company’s needs and streamline the requests to it (preferable experience with Jira. OpsGenie).• Quite simply, do whatever it takes to make sure our operations are smooth — some days, this may mean analyzing data through monitoring dashboards and other days, it may mean coordinating with multiple teams.

    What Are We Looking For?• 2+ years of direct, hands-on management of all functions involved in tech support experience, service Desk / Command Center specialist• Proven experience with process improvement with examples to demonstrate success• Experience in working with SaaS business models and products.• Excellent problem-solving skills (ability to diagnose and troubleshoot basic technical issues). • Demonstrated ability to work well in a fast-paced, team-oriented environment and thrive on challenges.• Attention to detail.• Logical, lateral and innovative thinking is a must.• Expert governance and stakeholder management skills.• Interpersonal skills are needed for communication with colleagues and teams.• The ability to prioritize your workload.• The capacity to clearly explain a technical problem to a dedicated team.• Outstanding listening and questioning skills.

    We are the world’s leading managed cloud kitchen platform. Founded in January 2018, we are on a mission to satisfy the world’s appetite by delivering exceptional food on your terms.

    We do this by partnering with F&B brands and restaurants all around the world and helping them expand beyond borders, in as little as 14 days.

    Once a F&B brand decides to work with us, we take care of all the operations – from the sourcing of ingredients and cooking with care to packaging and safe delivery. We also look after the entire customer experience, making sure customers are always happy. We do this with our smart kitchen operating system (SKOS) – technology that we’ve built in house, to ensure speed and efficiency, in all our operations, across the business.

    We currently partner with over 200 brands, across 5 countries, operating 60+ kitchens.

    In April 2020, we launched our groceries vertical called Shop Kitopi – a one-stop-shop for essentials and other food items, that delivers anywhere in Dubai, in 60 minutes or less. More

  • in

    Data Scientist – AI Application | Michael Page

    Employment:

    Full Time

    As the Data Scientist, you would be responsible for developing core AI algorithms for real-world problems, building robust and scalable AI solutions for the Energy sector in the UAE.Client DetailsAn organisation that has significantly advanced in the field of artificial intelligence, leveraging this space to offer solutions to numerous operational and business problems within the Energy sector.Description* Develop next generation AI-enabled software products for relevant current operational or business problems for entities in the Energy sector.* Apply state-of-the-art AI techniques to improve existing solutions and evaluate proposed AI solutions with respect to the project objectives.* In collaboration with other data scientists, engineers, and SME’s, contribute to the solution design.* Develop data-driven algorithms and prototypes for classification, regression, anomaly detection, failure prediction and optimization* Contribute to the data and computational science community and continuously look to solve problems leveraging AI.Job Offer* Opportunity to work for an organization that is known to be a pioneer in leveraging AI within the Energy sector. * Attractive salary and family benefits.

    * PhD. in Computer Science, Applied Mathematics, Statistics, or any AI-related field.* At least 3 years of experience demonstrating depth and breadth in state-of-the-art machine-learning, deep-learning, computer-vision, natural language processing, signal processing, or other AI technologies.* Demonstrated experience in developing core AI algorithms in industry or for real-world problems.

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

  • in

    IT Officer | A Leading Healthcare Entity In The UAE

    Employment:

    Full Time

    1. Installing and configuring computer hardware operating systems and applications.2. Monitoring and maintaining computer systems and networks.3. Provide support over the telephone or in live environment to help set up systems or resolve issues.4. Troubleshooting system and network problems, diagnosing, and solving hardware or software faults.5. Configuring Switches, VLans, Wireless access points. Good Knowledge on structured cablings.6. Supporting the roll-out of new applications.7. Setting up new users’ accounts and profiles and dealing with password issues.8. Responding within agreed time limits to call-outs.9. Working continuously on a task until completion (or referral to third parties, if appropriate).10. Prioritizing and managing many open cases at one time.11. Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers.12. Testing and evaluating new applications.13. Patient billing invoice cancellation (it should be done by Insurance or finance team).14. Testing the software’s and report bugs to the software provider.15. New requirements addition in Clinical Application from doctors and others.16. Coordination with the Site on ELV system.17. Good Knowledge on Microsoft 365 domain18. Configuring DHCP, DNS, Network protocols, Firewall, File share, SharePoint sites19. Troubleshooting of Multifunctional Devices like printers scanners20. Configuring Active Directory, Windows 2012 R2 Server, Hyper V installation

    21. Experience working on Storage and SANs22. Experience working on PACs and DICOM applications23. Perform other duties activities as directed.24. Review CCTV Footage25. Data Archival Backup & Review26. Restoration Test27. Risk Assessment review and update28. I.T Assets Review29. Review Access logs30. Review cabinet and network diagrams31. Review of Attendance Machine Users and rights32. Review of EMR access rights and users33. Patch Management34. Generic Accounts password changing35. Passwords Changing for Network appliances.36. Backup Logs Review2 to 3 years of experience in healthcare environmentBachelor/Master

    A leading healthcare entity in the UAE. More

  • in

    Cybersecurity Defense Director | Saudi Networkers Services (SNS Group)

    Employment:

    Full Time

    • Cybersecurity Defense Director has responsibility in making sure of complete security visibility of various security Solutions and controls as well as the entire infrastructure in both IT/OT environments to align with cybersecurity strategy and road map.• Make sure of responding to attacks in proper, continuous and timely manner covering 24/7/365.• Drive a complete journey of threat hunting program development for entire organizations OT/IT.• Cybersecurity Defense Director will work closely with functional technology and operational technology groups to ensure the efficiency and effectiveness of the Incident handling and remediation processes that don’t affect our business resilience. It is also expected that he will deliver complete alignment with Cybersecurity Department goals and objectives. • Build the capabilities needed to run complete cyber security defense center especially the active defense part of it.• Cybersecurity Incident Monitoring Activities• Cyber Security Digital Forensic and Incident Response Activities • Cybersecurity Threat Intelligence and Hunting • Policies, Processes & Procedures • Information Security & Privacy

    • Cybersecurity Monitoring: Proven Experience in Managing Cybersecurity Monitoring function with a previous Technical skill in same field that allows detailed explanation for the entire process of security monitoring, shifts, incident categorization and so on. • Cybersecurity Digital Forensic and Incident Handling DFIR: Proven Experience in managing DFIR people, process and technologies. • Cybersecurity Threat Intelligence and Hunting TIH: Strong understanding of building and developing TIH capabilities and have integrated and orchestrated within the organization.• 10+ years of experience in working with the activities described in the position description • Mixed IT and Industrial sectors experience in Cybersecurity field is mandatory for this position. • Previous hands-on experience is must in same field. • Experience in developing Threat hunting program as well as complete integrated threat intelligence platform. • Industrial Cybersecurity Certifications is plus for this position. • 10+ People Management experience is mandatory. • Understanding of common security standards and regulations of both IT/OT like (e.g., NCA ECC, NCA CSCC, NCA OTCC, IEC-62443-3-3, IEC-62443-3-2, NIST 800-82 rev2, NERC CIP V.5, etc.)

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

  • in

    Cybersecurity Design and Implementation Director | Saudi Networkers Services (SNS Group)

    Employment:

    Full Time

    1. Security Design and Implementation Director has responsibility in making sure of smooth implementation of various security projects and initiatives as indicated by the Cybersecurity strategy and roadmap. He will also make sure of placing the proper cybersecurity design for all security controls to fulfil cybersecurity requirements that suits organization’s needs. 2. Drive several high-profile projects associated with one of the corporation’s highest profile initiatives. Cybersecurity Design and Implementation Director will work closely with functional technology groups to ensure the efficiency and effectiveness of solutions deployed in support of Cybersecurity Department goals and objectives. He is also expected to plan for red teaming exercise across the corporate elements and practice vulnerability management for organization’s assets.3. Cybersecurity Solutions Design Activities4. Cyber Security Solutions Implementation Activities5. Cybersecurity Vulnerability Management Activities6. Cybersecurity Red Teaming and Penetration Testing Activities7. Cybersecurity S-SDLC Activities8. Policies, Processes & Procedures9. Information Security & Privacy

    1. Design and Implementation: Proven Experience in Managing Cybersecurity Design and Implementation department with a previous Technical skill in same field. 2. Project Management: Proven Experience in project management. 3. Assurance: Proven Experience in Cybersecurity Assurance (Red teaming, PT, VA). 4. Technical Proposal: Proven experience in managing and building technical RFPs.5. Bachelor’s degree in IT, or related field of study preferred; MS degree is a plus.6. 10+ years of experience in working with the activities described in the position description7. Mixed Industrial and IT sectors experience in Cybersecurity field is mandatory for this position.8. Previous hands-on experience is must in same field. 9. Experience in Cybersecurity digital transformation especially in IT/OT infrastructure. 10. Information Security Certifications is plus for this position.11. Project Management Certification is mandatory.12. 10+ People Management experience is mandatory.13. Understanding of common security standards and regulations (e.g., NCA ECC, NCA CSCC, NCA OTCC, ISO2700x, IEC-62443-3-3, IEC-62443-3-2, NIST 800-82 rev2, NERC CIP V.5, etc.)

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

  • in

    IT Service Manager (French Speaking) | Charterhouse

    Employment:

    Full Time

    Charterhouse are undertaking a search for an internationally recognised British company, which specialises in the tobacco industry. The organisations MENA office is located in Dubai, and covers Turkey, Morocco, the GCC and Iraq. The IT Service Manager will be part of a newly formed team, who can offer high quality technical support, combined with high quality customer experience.This role will manage the performance of level 1 and remote level 2 services, to ensure the service levels and customers’ expectations are achieved. This managerial role, will work with third party vendors that provide application support (L1-2) for assigned applications, guaranteeing high-levels of performance. Simultaneously, The IT Service Manager will work with other Service Managers to maintain best practice across SLA’s and KPI’s for the departments. In conjunction, this role will prepare and present management dashboards of service performance at weekly operations meetings and business review meetings, considering any small changes which may potentially be made into the global service desk. You will proactively monitor customer satisfaction and put in place improvement plans in place, where needed, ensuring all complaints and queries are handled in a professional, timely manner.

    Our client will look to hire a Senior IT Service Manager, whom is able to demonstrate a sustained track record (10 years minimum), within an international organisation, offering IT Service solutions, specific to Level 1 and Level 2 services. The successful candidate will also be able to demonstrate working with external vendors and effectively managing these relationships, with a keen eye for detail, offering continuous improvement and best practice. Heavily user focused, the ideal person will be able to communicate complex IT issues to non-IT literate employees in a friendly, effective manner. Experience of Core Microsoft Technologies is essential, specifically in a customer facing organisations. Given the companies North African coverage, fluency in French would be advantageous.

    The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

    Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

  • in

    Software Consultant – SAS | Saudi Networkers Services (SNS Group)

    Employment:

    Full Time

    Please forward your CVs online.• Enhancing MI reports via Tableau software system with below detailed scope• Review all SAS codes/MI reports in COO area.• Group / categorize reports to identify common fields/data source.

    • Identify reports which can move to Tableau.• Gather any other reporting requirement from departments.• Implement IT change requirements for moving current MI reports to Tableau.• Implement changes required to ensure report and Data related to reports can be archived for reports moved to Tableau.• Potential solution implementation for interface with Teradata as well live system data for Tableau reports.• Some Technical requirements• Same data sources that being used for SAS should be on Teradata without any filters.• Convert SAS scripts to pure SQL scripts.• Grant access to users they were using same report before it moved to Tableau.

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More