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    Local Support Services | Saudi Intelligent Solutions (SiS)

    Employment:

    Full Time

    • Will work as a local support engineer for employees, helping in the process and ordering it.• Local contact for remote support team.• Local hands and eyes for the remote NOC and operations team. • Lead a team, lead troubleshooting calls.• Outage calls with remote team.

    • Must have BSc in Computer related degree (not diploma or technician)• Basic networking skills – windows troubleshooting – office troubleshooting – applications handling• Install Windows • Knows Server rooms setup passive and active components, cooling, ups, and power …etc. • Local hands and eyes for the remote NOC and operations team • Install and rack hardware, backup tapes, patch cabling • Server room checks• Programming skills (specially Microsoft SharePoint) and automation• Power Automation and Power Bi, Forms, macros, and scripts• Automating email requests to SharePoint • Lead a team, lead troubleshooting calls• Outage calls with remote team• Troubleshooting calls with remote team • Problem solver• Self-driven good communication skills• English Language and Presentable.

    Founded in 2007 with 1 employee and an aim to provide telecom services and HR consultancy, Saudi Intelligent Solutions has come a long way in the last decade. SIS has gone from strength to strength, surviving tough economic times and an ever-changing legal environment SIS is today one of the top human resource solution providers.

    SIS has diversified its interests over the years. We have become first movers in the digital marketing and social media management industry and our success in the eCommerce market has seen us develop B2B portals in cooperation with industry giants such as HP and Apple.

    Even while diversifying we have never lost our focus on our flagship product line, HR solutions. Our newly re-branded HR Solutions Division, Idarat HR, is today trusted by some of the biggest names in Saudi Arabia to deliver zero-hassle employment services. Our hundreds of contracted employees drive some of the biggest prestige projects in the Kingdom.

    2018 promises to be another milestone year for the SIS group. As the Kingdom heads towards its Vision 2030 objectives, SIS is committed to supporting this vision and remaining effective and competitive throughout. More

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    OT Engineer | WFC Holding

    Employment:

    Full Time

    Job PurposeThe OT Engineer is responsible for the performance of Facilities and Assets Operational Technology (OT) systems and contracted services in relation to OT, and to provide the technical expertise and advice on the OT Systems to deliver seamless service, enhance customer efficiencies and satisfaction, through facilities management and building technologies. Principal Accountabilities- OT Systems – Understand the current OT systems technology deployed- Provide strategic directions for OT system requirements and arrangements that align with business objectives- Ensure OT systems adhere to the ADAC IT governance for change management and IT Security technical expertise. – Provide insight on innovation and applicable AFM technologies and design solutions to integrate them in alignment with the current architecture- Provide the technical expertise and advice on the OT Systems, to the client and service providers for technology initiatives, innovation, improvements and system configurations- Study and examine existing FM technology systems and recommend / implement improvements- Oversight of all transformation services, working with the Facility Manager, department managers to ensure that service delivery levels and performance are aligned with agreed strategy. – Research, evaluate and recommend emerging relevant technologies- Identify the Gaps and Recommend efficiencies through new or improved technology- Recommend practices for continuous improvement of technologies delivered- Implement hardware and software system solutions by defining and analysing system problems- Study and examine existing facilities technology systems and business models and recommend / implement improvements- Prepare business cases for the above with sound benefits to ADAC- Support in developing the Technology road map for OT systems- Lead the practices for continuous improvement of OT technologies – Prepare business cases for the above with sound benefits to ADAC- Work closely with ADAC IT and be the technical stakeholder during any projects relating to FM covering all 5 Airports operated by ADAC- Ensure regular information IT security testing and ensure optimum security levels in compliance with ADAC IT security policies and procedures- Ensure constant communication and coordination within the Facilities Manager Company and the Client to determine and satisfy OT systems and applications requirements- Oversee requirements gathering, design, development, testing and implementation of new AFM technology systems and applications- Manage the training for both in-house developed and off the shelf AFM technology systems and applications- Supervise of all transformation services, working with the client and department managers to ensure that service delivery levels and performance are aligned with agreed strategy. – Prepare cost benefits and analysis reports for systems upgrades- Work with Data Analytics team to manage day to day technology operations to support ADAC’s achievement of SLAs- Work with Tech & Data Analytics team to develop algorithmic capabilities that augment AFM operations. This may include Artificial Intelligence (“AI”), Machine Learning (“ML”) and cognitive automation- Prepare a Business Continuity Plan for OT systems- Any other work assigned by Reporting Manager or Director

    QualificationsEducation/ Qualification- Bachelor Degree Level (minimum) – Technology Management, Asset Management, Business Management, Contract Management.Work Experience- Min 5 years’ experience in experience ,with increasing levels of responsibility.- Proven track record in in developing, implementing and managing asset information systems, CMMS / CAFM. Knowledge- FM systems –BMS, SCADA, etc.- Airport systems/ Large complex Facility- Software Development Lifecycle- Innovation and Improvement- IT Network System- IT Security- Benchmarking – Asset Management (ITC) / ITIL- Document / Data control- Multiple user / system operationSkills- Change Management- Strong planning skills- Client Management- Ability to translate ICT technical language to non-ICT technical people- Ability to manage expectations and explain technical detail- Take ownership, and accountability for self and team- Able & willing to listen to others and encourages dialogue- Ability to Operate in fast paced 24/7/365 environment- Able to work as a team member and encourage team collaboration.

    WFC Holding was born out of a market need for specialist shared services support functions in the UAE.

    WFC Holding has rapidly expanded its service offering, capability, and client base to become an integrated business process outsourcing company. More

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    IT Manager | Charterhouse

    Employment:

    Full Time

    Charterhouse are undertaking a search for an award winning Regional Law Firm, which specialises in regional and local law. The firm is headquartered in Dubai, and has offices across the GCC. The IT Manager will be part of a newly formed team, who can offer high quality technical support to all of its offices. This role will review and unify the IT policies and ensure they are implemented across all the GCC offices. This managerial role, will maintain access records for all IT systems and related logs, whilst perform function audits, on a semi-yearly basis, updating IT systems when required. Simultaneously, the IT Manager, will focus on digitization initiatives which can be rolled out across all GCC offices, proposing replacement systems in line with new updates in the market. In conjunction, this role will support staff on IT training and integration, guaranteeing all offices are using the best and cost efficient systems. You will proactively seek out methods to improve the IT awareness, from a business perspective to Partners and Stakeholders.

    Our client will look to hire a Senior IT Manager, whom is able to demonstrate a sustained track record (10 years minimum), for a regional or international Law Firm within a similar Managerial IT position. The successful candidate will have experience implementing IT policies for multiple international offices, whilst considering best practices and costing. Additionally, the candidate will have experience dealing with Time Sheets and Billing systems, specific to the legal industry.

    The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

    Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney. More

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    Security Operations Engineer – Level 1 | Saudi Networkers Services (SNS Group)

    Employment:

    Full Time

    Please send your CVs directly to jobs@saudinetworkers.com • Good understanding of relevant security technologies, such as Firewall, DDoS, malware management, Anti-Virus, Flow analysis, IDS/IPS, etc.• Manage and maintain uptime, configuration & policies for the security technologies (i.e. Firewall, SSL VPN, IPS, WAF, Proxy, DDoS, Antivirus, IAM, etc)• Enhance and document firewall policies that shall be implemented after customer approval• Perrorm L1 changes and service requestes and communicate to the stakeholders.• Experience in maintaining documentation of Security processes and controls operations and effectiveness.

    • Out of the box support for managing user access rights and passwords on applications• Provisioning and Deprovisioning of users, password sync, self service management, User Life cycle management, etc • Enhance the current Endpoint Security policies and controls • Performs & Participates in investigative processed and request relating to Security incidents• Identify and analyse problems independently and understand escalation procedure.• Remediate security events reported from the SOC; escalate to Level 2 as appropriate to perform further investigation and resolution.• Strong knowledge in ITIL processes with excellent Written and Oral Communication• Maintain detailed documentation of security environment• Ready to Work on rotational Shift

    Saudi Networkers is one of the largest consultancies providing services to ICT, Oil & Energy, Technology, Engineering, Banking, Finance and Healthcare arena across Middle East & Africa, covered by teams, specialized in their assigned industry sector.

    Saudi Networkers founded in 2001 and has excelled ever since in providing cost effective solutions to the biggest multinational companies in MEA region with very high standards of quality whilst adhering business ethics and meeting our clients expectations.

    Today, SNS Group is one of the leading consultancies, with more than 1700+ employees worldwide, ISO 9001:2008 certified and is highly regarded. More

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    Network Administrator | GroupL

    Employment:

    Full Time

    Responsibilities: Network administrators are responsible for maintaining computer networks and solving any problems that may occur with them. • Designing and planning the network • Setting up the network • Maintaining the network • Expanding the network

    Salary:
    AED
    10,000 to 14,000
    per month inclusive of fixed allowances.

    Required Skills: • Ensure network security and connectivity • Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses • Resolve problems reported by end user • Define network policies and procedures • Specify network requirements and design solutions • Research and make recommendations on server system administration • Hands on experience in networking, routing and switching • Excellent knowledge of best practices around management, control, and monitoring of network infrastructure • Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution • Daily management and maintenance tasks for infrastructure datacenter environment consisting of Cisco routers, Cisco • switches, Cisco wireless AP, Cisco UCS blade server, and SAN – NAS systems, Brocade Core Network, Aerohive wireless, CISCI IP Communication, Avaya Video Conference and SOPHOS firewalls • Monitor network traffic and related systems performance. • Troubleshoot, resolve, update and maintain all documentation of network and server systems. • Maintain disaster recovery procedures for datacenter servers and network systems. • Conduct periodic audits, testing, and remediation in accordance with IT, and FDF policies.

    Since its inception, our singular focus has been to enable people to earn a better livelihood by bridging the gap between the immense talent from our 32 recruiting countries and placing them in meaningful positions in the thriving markets across Europe and the Middle East.

    Established in 1973, with a legacy now spanning over four decades, GroupL has always maintained the best-in-class standards of training and placement. We started as an ethical workforce recruiter selecting, training, and placing labor for the Middle East. We have expanded over the past 8 years to a 360-degree recruitment agency working across several job roles, sectors, and countries.

    For workforce recruitment, we take special pride in our training modules that are customizable to suit the unique requirements of the sector and the business.

    Our global collaborations with various technical institutes enable us to train and assess the candidates’ technical and language skills before their selection.

    For white-collar talent acquisition, we bring in our decades of experience to map capability to company culture and enable the right fitment of talent to the industry keeping in mind the requirements of the specific organization.

    Our talent recruitment network spans 32 countries including Bhutan, Bangladesh, Cameroon, India, Nepal, Pakistan, Ghana, Philippines, Serbia, Sri Lanka, Uganda, United Arab Emirates, and Vietnam. More

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    IT Field Support Associate | Azadea Group

    Employment:

    Full Time

    – Initiate systems and network troubleshooting and monitoring, and replace defective components as needed- Support in the opening, closing and renovation phases of stores- Ensures technical equipment is running and being maintained properly- Install and configure specified software packages such as operating systems, business applications and other office tools- Inspect personal computer equipment, install hardware and peripheral components such as monitors, keyboards, printers and disk drivers on user’s premises- Provide the necessary support for the shops POS systems including any issues during the POS daily closing – Support and maintain the inventory machines in terms of software and hardware, and ensure proper connectivity with the servers- Log all the incidents and requests in the Service Desk system

    Qualifications- Bachelor’s Degree or Technical Degree in computer science- 0-2 years of experience in a similar role- Fluency in English- Attention to details: level 2- Cultural Awareness: level 1- Communication Skills: level 2- Customer Focus: level 1- Driving and Achieving results: level 2- Analytical Thinking: level 1- Teamwork: level 2

    Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates. More

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    Security Presales Architect | IBM Middle East

    Employment:

    Full Time

    Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities The Security Solutions Architect is responsible for working with clients, directly or as part of a broader solutioning team, on developing security solutions, services and proposals, for projects and managed services opportunities. They work closely with sales teams to create winning security solutions that deliver client value, are technically viable and profitable . They are responsible for bringing together a combination of offerings, services, labour, assets, cloud solutions, hardware, and software to meet client security requirements. This role represents an exciting opportunity to be part the company, a start-up company born from the spin off of IBM’s Global Technology Infrastructure Services business, as it builds out its security leadership and delivery capabilities in the market. The Security Solutions Architect will work with internal delivery organisations, alongside a wide-ranging partner portfolio of security organisations and technologies. A client-facing role which will work remotely, travelling for client or internal workshops and meetings as required. The Security Solutions Architect drives out the detailed security solution and plans across complex, multi-competency and/or international proposals, with a focus on our ability to execute. They leverage solution orchestration, technical, project, contracting, and delivery experience to manage risk and drive successful outcomes for the client and our business. They take account of broader product and account plans to anticipate, develop and define innovative services solutions which match the client’s strategic requirements. They collaborate with multi-national, multi-disciplined teams of subject matter experts and partners, and establish the foundation of our security solution. They heavily influence sales, human resources, and contract and delivery strategies for the engagement. They frequently orchestrate the development of complex, multi-year, custom solutions and associated cost cases. They support the development of colleagues and pro-actively share their experience, reusable reference material and assets. They act as part of a team at all levels within the company, taking responsibility for helping to expand the capabilities of our rapidly growing security organisation. Thereby, enabling business growth beyond their immediate work on individual security opportunities. The Security Solutions Architect will, amongst other responsibilities: – Review bid documentation for requirements, engaging with clients to clarify and understand – Support baseline collection for Security & Risk/Regulations Governance – Work to validate architecture design and translate into solution requirements – Create & deliver the technical solution element of security proposals – Develop / participate in client Due Diligence – Ensure all elements of cost are accurately reflected in the solution – Work with Risk Assessment and GDPR teams – Invoke additional Security Solutions support if required from internal or Partner organisations – Be responsible for putting in place agreements with Partners as part of the engagement cycle – Assist sales with responding to requests for proposals and plan the strategy for a given client – Integrate all Security Services within a solution for a client – Support contract development

    Required Technical and Professional Expertise – Awareness and understanding of broad IT security solutions and services – Knowledge of security regulations and cyber security standards such as ISO 27001/2, NIST, PCI DSS, etc – Knowledge of security technologies and platforms – Knowledge of Identity and access management processes, services and technologies – Possess client-facing communication, presentation and communications skills – Experience working across diverse teams to facilitate solutions – Ability to shape client security expectations – Solution Design and Assurance Skills – Experience in project management, technical cost estimating, and review – Ability to creatively solve complex client problems Preferred Technical and Professional Expertise – Security policy, compliance, audit and governance awareness and experience – Experience with services costing, pricing and associated tools – Pre-sales/bid preparation experience – Experience of IT security architecture design and implementation – Presentation skills for C-Level clients – Track record of delivering against challenging time frames either alone or as part of a team – A recognised certification in security appropriate to the role for example: CISSP, CISMP, CompTIA Security +, ITIL qualification etc.

    For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

    Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

    Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

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    IT Manager | TGC Middle East

    Employment:

    Full Time

    This opportunity is with a large group into diversified businesses. • Lead large IT projects, including the design and deployment of new IT systems and services• Working with Cloud SAS based applications like Microsoft Cloud Office 365 running Exchange online in Hybrid mode with SharePoint Online, One Drive, Microsoft Teams, Office 365 suite of applications & Microsoft Azure Server Management & Administration with Azure-based VPN to various branches• Managing and maintaining the backup & disaster recovery operations using On-premises or Cloud-based backup applications• Oversee the full administration & maintenance of Cloud or on-premises Email & Web security solutions• Hands-on knowledge in administering the various network components like Firewalls with VPN Access , Routers, Wi-Fi access points etc. and in managing the overall security parameters for each of these devices• Oversee provisioning of end-user technical support services for the Group and should have experience in managing Helpdesk ticketing system• Liaise with the ISPs in provisioning and maintaining stable internet connectivity and bandwidth usage• ERP & Business Applications• Vendor Management• Devising and establishing IT policies and systems to support the implementation of strategies set by upper management• Keeping abreast of existing and emerging core systems & network technologies to support next-generation IT solutions for the Group

    To be successful, you will possess at least 10+ years of experience at a managerial levelBachelor’s degree in IT or related field is a mustPrevious background in working with Cloud SAS based applicationsKnowledge of technological trends to build strategy, ability to conduct technological analyses and research, leadership and organizational abilities, strategic thinking, strong analytical and problem-solving skills.

    TGC is an Executive search and human capital firm with our office based in Dubai, UAE. We focus on providing exceptional talent across a number of skilled experts to meet your professional and technical talent requirements throughout Middle East.

    The competition for qualified senior management is severe and the best candidates are passive job seekers or are based outside the Middle East region. Our researchers have access worldwide, across industries and geographies. Our success is driven by our access, experience and judgment. We differentiate ourselves by our completion rates and the positive experiences clients and candidates have working with TGC.

    We have an excellent understanding of the local market, with a combined experience of over 20 years of a highly skilled team,we provide organizations the highest talent to ease the recruitment process and create significant opportunities for individuals. More