IT – Network Administration

Employment:

Full Time

? Receiving and storing devices according to the specifications and conditions specified in purchase orders and agreements.? Periodic inspection of the software and hardware used, and the information stored in the institution’s internal and external sites.? Determining the employees’ needs for training processes on the hardware and software used in cooperation with the Human Resources Unit and informing the line manager out.? Determining the hardware requirements of different spare parts.? Install the equipment used to serve the information systems and computers in the entity and ensure their functioning

Position Title: Technical SupportEmployment Type: Full Time Salary: up to 18.7K AED all-inclusive, depending on experience and qualificationsJob Location: Dubai, UAEAbout the Client: An independent federal entity responsible of enhancing the efficiency of the UAE’s public education sectorJob Description: ? Receiving and storing devices according to the specifications and conditions specified in purchase orders and agreements.? Periodic inspection of the software and hardware used, and the information stored in the institution’s internal and external sites.? Determining the employees’ needs for training processes on the hardware and software used in cooperation with the Human Resources Unit and informing the line manager out.? Determining the hardware requirements of different spare parts.? Install the equipment used to serve the information systems and computers in the entity and ensure their functioningQualifications:? Open to Emirati nationals ? Male/Female, 30 years old and below ? Masters/Bachelor’s degree in Information Technology? Minimum 2 years of experience on the same field

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

Employment:

Full Time

Introduction At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so, lets talk.Your Role and Responsibilities – Provides advanced level of hardware remote technical support, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for IBM/Lenovo Servers and Storages – Diagnosing, troubleshooting, and developing new solutions for technical issues escalated from L1 support team. – Identifies out of scope technical issues, provides resolutions to a diverse range of complex technical issues, mentors others in providing validated technical information, support process instructions and special support requirements. – Ability to Learn new products quickly and effectively, when given access to our knowledge base to be able to develop a layered understanding of how the product works end-to-end. – Contributes to a centralized problem identification and resolution database – Develops and implements resolutions to identified problems and follow standard practices and procedures. – Identifies records and works with management to pro-actively revise current procedures and tools to improve customer satisfaction – Develops broad knowledge of the organization’s mission and strategy and relates it to day-to-day issues. – Challenges existing processes based on industry best practices, enhances these for the benefit of all.

Required Technical and Professional Expertise – B.Sc. in Electronics/Communication/Computer Engineering or Computer science – 1-3 years of experience in technical support, IT infrastructure or related. – Excellent customer communication and problem-solving skills – Turkish and English Languages fluency are a must. – Demonstrate proficiency in the hardware platform supported by maintaining applicable technical certifications. – Strong Hardware server’s knowledge is a must – Microsoft windows server and Linux knowledge – MCSE or other IT industry certifications is a plus – Ability to work during eastern time zone and 24*7 rotational shifts basis – Experience in working within global teams

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

Employment:

Full Time

We are currently looking for an Executive to join our fabulous IT team in Oman. This role is to provide support in the areas of hardware, IT security & network maintenance, office application support & installation, reporting and analysis.The key performance indicators are:- Resolving system issues in a timely manner- Ability to handle complex situations independently- Maintain established standards related to maintenance of IT infrastructure, networking and system administrationPrinciple accountabilities:- To ensure implementations and maintenance of the IT infrastructure, networking, system administration and cyber security- Installation of OS, applications on servers and IT systems for users and retail stores- Provide ServiceDesk support and resolution of hardware, networking and system administration related issues- All system administration functions like user access control, backup and restoration, system updates, virus management, spam management, footfall, T&A- Implementation of all security related policies and procedures as per ISO 27001 standards- IT asset management- Ensure LAN / WAN connectivity across all branch offices and shops across the country and with the HO IT Data Center- Support business applications team members- Support all retail stores for system administration, hardware and networking related issues- To execute Standard Operating Processes and Policies of the Division- To be actively involved in the training of new staff in IT

– The ideal candidate for this role will have a graduate degree in computer applications or a related degree. – They will also have excellent communication skills, problem solving capability, high attention to detail and thoroughness.Please note that this position is based in Oman. Candidates that are currently living in Oman or that are willing to relocate to Oman will be considered for this opportunity.

Damas Jewellery LLC, a U.A.E based company, has grown and expanded over the years, from a company with a humble beginning into an internationally based fashion jewellery network. The key to its success has been a visionary creativity, an inspirational leadership, a dedicated workforce and a lot of sincere hard work.

Today, Damas has a trade network that spans far and wide around the world. Outlets can be found in the U.S.A, Lebanon, Qatar, Jordan, Maldives, Bahrain, Kuwait, India, the Sultanate of Oman, and throughout all the GCC countries. Its contemporary image and superb infrastructure, have allowed it to house a magnificent array of internationally acclaimed jewellery brands, such as Carrera Y Carrera, Laurentia, Baraka, Mikimoto, Fope, Chimento, Faberge, Pomellato, Roberto Coin, Scavia, and many more. Damas also houses some of the most distinguished brands in the watch arena, such as Chanel, Chaumet, Bell & Ross, Barthelay, Omega, Waltham, Montega, Bedat & Co., Vacheron Constantin, Marina B, and many more.

We offer unrivalled progression with a broad range of exciting careers. To support the rapidly increasing demands in local and overseas markets we are looking for enthusiastic, energetic, flexible team players who will enjoy the excitement and challenges of working for a very successful and rapidly expanding organization. As a customer focused company, we also look for people with a passion for delivering excellent customer service to our customers. More

Employment:

Full Time

• Lead the development of Digital & Learning Resources policies in coordination with the Operational Policies & Governance section, as well as the development of processes and procedures in coordination with the Organizational Excellence section in line with leading practices and relevant regulations.• Work closely with the Ministry, the Learning Delivery department and the Assessment Design, Coordination & Evaluation department to understand changes in the learning curriculum as well as understand the needs and requirements across schools to assess the impact on learning resources.• Lead the development of standards and guidelines for learning resources including assessment resources and learning delivery resources and ensure they are properly communicated to Education Sectors.• Lead the identification and assessment of opportunities to leverage technology and increase efficiency and effectiveness in the delivery and assessment of the curriculum and coordinate with the Information Technology department for implementation. • Maintain close relationships with the Information Technology department function to ensure right learning infrastructure is provided across institutions and that adequate support is provided to technological learning resources across institutions

• Open to Emirati nationals• 50 years old and below• Must have at least 2 years of experience in the same role preferably Learning Resources /Education Technology /or School Operations• Immediate joiners will be prioritize

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

Employment:

Full Time

As part of the team, you will be responsible for supporting critical applications and ensure the stability of the applications byperforming proactive maintenance activities, performing the code deployment in Production and Client testing environment, engage in automation activities, do root cause analysis and remediation. The role requires working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures, Code Debugging and such. The role will also demand the ability to write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations.

Candidates should have Knowledge on Java and L2 operations support.Candidates should have 2-4 years of experience in Operations & Support with a background of Web Services, API and Java, Spring.Candidates should have excellent communications skills and have a positive attitude to learn new skills.Candidates should have to work in shifts on 24*7 model including night shift. Basic knowledge on operations support processes/tools like JIRA, Release Management process.Basic knowledge on SOAPUI and Postman.Basic knowledge on Unix and Shell scripts and commands.Candidates should have a Java background and can do code analysis.Candidates should have experience in analysing Thread dump & Heap Dump

Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africa’s first and leading low-cost carrier flying to over 100 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco, Egypt and Jordan. Over the past thirteen years, Air Arabia, through continuous market research and customer feedback, provides a range of value added services to millions of passengers who chose to fly with Air Arabia’s fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since. More

Employment:

Full Time

IT Intern(3 months fixed term) Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Information Technology (IT)Management LevelAssociateJob Description & SummaryResponsible for resolving local end user technology issues related to applications, infrastructure and network. Performing a range of technical/user issue management, and acts as a direct point of contact for service issues delegated / escalated from IT Service Desk. Provides local L1 desk side support for technology issuesPrimary duties and responsibilities Financial • Abide by the budget set for the department. • Manage the local IT purchases and maintain a log file of all expenditures. Customer • LAN: responsible for maintaining the operational effectiveness of infrastructure, account management, moves/adds/changes, troubleshooting, and ongoing enhancements to the LAN. • WAN: maintain the connection between the office and the WAN, coordinates actions with both local and global teams. • Assist in the management of Electronic Mail: manages user accounts and performs basic troubleshooting. • Software distribution/support: distribute firm supported software packages and upgrades to staff as necessary, and provides ongoing support in alignment with firm policies. • Hardware support: may perform repairs but mainly facilitates repair with outsource-vendor and manufacturer. • Voice mail/video conferencing: support operations of systems, performs troubleshooting, and makes changes to each system. • Corporate roll outs: coordinates, support, and/or distributes new firm supported products. • Service Desk: Manages and resolves tickets delegated or escalated by IT Service Desk (Remote Support) Responsible for tracking the reported problem and resolution, and escalates to L2 support as appropriate. • Manage and perform service requests Set-up end user’s devices. • Serve as point of contact for staff for computer technology information and standards guidance. Internal Process • Responsible for delivery of Technology Support in line with the approved technology processes, procedures and support scripts. • Flags issues for which appropriate script solutions are not available to End User Experience Specialist. • Coordinate with other team members in the completion of assigned project. • Assist client staff in formal and informal sessions on the use of current products. • Manage, resolve and escalate IT incidents as required. • Setup and operate local data centers and other IT infrastructure. • Conduct IT Inductions Sessions. Learning and Growth • Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.

Education • Bachelor’s Degree in Computer Science or equivalent. Language • Fluency in spoken and written English; Arabic is an advantage. Overall Experience • 4+ years of relevant work experience in the technical environment. Knowledge & Skills • Sound diagnostic and analytical skills. • Ability to work under pressure with limited supervision. • Self-motivated. • Ability to work in a team environment.

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Company:Our client is one of the leading digital assets companies that provide secure financial services across the GCC. They are currently looking for a CRM Specialist to be based in Bahrain.Duties & Responsibilities: • Propose, design, and launch CRM campaigns and workflows in collaboration with Product, User Acquisition, Marketing, and Tech teams• Map user journeys and optimize campaigns for funnel conversion• Drive platform retention, loyalty, engagement, and usage metrics for company products and services (e.g. DAU/MAU, purchases)• Support analysis and enhancement of CRM campaigns• Execute A/B tests and own analysis of results to ensure maximum impact and effectiveness• Devise ways to improve the usage of the CRM platform by automatic basic, everyday tasks• Pulling reports from the CRM platform into data visualization tools• Meeting with other stakeholders and teams to analyze industry trends and tailor CRM campaigns to meet business objectives• Assess and plan data points to integrate with the CRM platform

Qualification & Requirements:• BA/BS degree in Business Administration, Mathematics, Statistics, Information System, Computer Science, Business Analytics, Data Science or relevant field• Minimum of 3 years’ experience in e-commerce business• Expertise and proven experience in CRM software (e.g. Braze, Hubspot, Salesforce, Marketo)• Ability to integrate CRM platform with internal data visualization platforms and customer data• platforms (CDPs)• Strong experience with Google Analytics and Google Tag Manager, including analytics, tag implementation, a conversion tracking• Excellent skills in MS Office suite of programs• Excellent command of English, both written and verbally• Proficiency in building email templates via HTML• Proficiency in SQL or Python and other programming languages• Experience in copywriting and/or design is a plus

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.
We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.
Concentrating our resources has created 5 distinct specialist divisions:

Banking & Finance
Human Resources
Oil & Gas
Construction
Architecture & Engineering More

Employment:

Full Time

• Lead the IT function to develop and implement a forward-looking strategic plan focused on delivering technology solutions that align and solve for the business needs. • Overall responsibility and accountability for the people, processes, and technology that make up IT infrastructure, applications, data security and cybersecurity • Ensure technology infrastructure is reliable, maintainable, scalable, flexible, and secure• Define, execute, and deploy the technical strategic roadmap for new technologies and architectures including end-to-end implementations to increase automation and improve efficiencies throughout the organization.• Evaluate key industry and technology trends and provide thought leadership to the enterprise on the use of emerging technologies; ensure the IT team is engaged on current trends and developments.• Lead the strategic planning and implementation of a data management and governance program.• Identify and manage strategic vendor and partner relationships with a focus on cost savings options that reduce overlap or redundancy.• Develop and maintain a continuous 3-5 year data and information strategy including data architecture and data democratization tools and policies.• Oversee the strategic direction of the enterprise infrastructure organization including data centers/hosting, networks and telecommunications, desktop and devices, helpdesk, service delivery, information security, and shared applications.• Drive technology infrastructure and production services towards an efficient, responsive and reliable internal delivery organization focused on service and cost while aligned to business segment priorities and requirements.• Oversee the development of enterprise standards and technology architecture, technology evaluation, and the IT governance process.• Lead the planning and project management for the migration and replacement of technology hardware, operating systems, and networking platforms, as needed.• Apply advanced technology knowledge and skills in assessing technical requirements and develop solutions to problems of unusual complexity.• Monitor best practices to ensure the company is externally competitive and aligned with its internal business needs.• Develop and oversee effective disaster recovery policies and standards to align with enterprise business continuity program goals. Coordinate the development of implementation plans and procedures to ensure that business-critical services are recovered in the event of a security event.• Model the highest standards of business professionalism; lead the training and development of team members through coaching, motivating, and mentoring on company culture, business goals, fiscal responsibility, and sound business judgment.• Lead the recruitment and retention of a diverse team of IT professionals; create accountability and ownership among team members through communication of clear expectations, supervision, and timely performance feedback.

• 20+ years of multi-discipline IT experience, with an emphasis on, applications, cyber security and infrastructure in a multi-state or geographically dispersed environment; a minimum of 10 years leading a team to achieve performance results.• Proven experience building a service-oriented organization. Demonstrated experience planning and directing IT efforts to improve operational efficiency, service delivery, and information management across multiple business lines and technology platforms.• Experience with contract and vendor negotiations, and an expertise in negotiating complex contracts and managing vendors, including design and tracking of Service Level Agreements (SLAs).• Proven success managing multiple high-priority projects simultaneously with demonstrated ability to appropriately allocate resources and adjust to changing circumstances; ability to balance long-term assignments against daily responsibilities.• Proven success analyzing key business issues and identifying the root cause of business challenges.• Demonstrated ability to translate complex technical concepts into impactful statements for a variety of audiences and levels of sophistication.• Demonstrated ability to interact with individuals of diverse backgrounds and at all levels of the organization, including effective conflict resolution.

For over 15 years Omni International Consultants has supplied high caliber personnel to the global Construction, Aviation, Banking, Logistics, IT, Hospitality, Healthcare, Oil/Gas & Manufacturing sectors.

We specialize in recruiting the highest quality, right-fit professional and have helped many candidates find their ideal opportunity.

Our Head Office is located in Bangkok, Thailand and we have 6 liaison offices located in the UK, Australia, UAE, India (Mumbai & Delhi) and Rayong, Thailand. More