IT – Network Administration

Employment:

Full Time

Supporting all employees with any IT issues across multiple locations in the region, the IT Help Desk Associate will provide all equipment coordination, basic troubleshooting and act as the first point of contact for all queries from the Dubai office. Our client is a management services professional organisation with offices across the world and a fantastic reputation as one of the leading consultancy firms. Therefore, there are strong opportunities for growth and development for IT graduates within this fast paced environment. We are seeking a well presented, customer centric and professional individual who creates a great first impression. You will be organised and pro-active in providing a 1st class service and support to regional employees, representing the IT team as an efficient and approachable problem solver. There will also be an opportunity for the successful individual to assist with ongoing projects such as regular asset upgrades and new technology testing and integration. You will also assist in the organisation of off-site repairs, the creation of user accounts, permissions and with the installation of audio-visual equipment, such as video conference units and projectors for both internal and external meetings at the Dubai location.

The ideal candidate will have exceptional English language skills (Arabic fluency is also highly desirable) and be pro-active and resourceful in their day-to-day tasks. You should be able to work both independently and within a team to ensure all deadlines are met and provide consistent communication with all involved in the process, raising any important issues with your IT Manager. To be successful in this position you will hold an IT related degree, alongside excellent communication skills and a calm and proactive approach. You will utilise you study knowledge and relevant work experience to diagnose basic IT issues and escalate the more serious problems to the relevant team member. You will posses a minimum of 1 years work experience and a keen interest and aptitude in technology and technical issues including basic LAN and IP network knowledge and be accustomed to Windows 10, MAC OS, MS Office and Cloud file sharing.

Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More

Employment:

Full Time

– Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience- 2-3 years’ experience in an office 365 mail migration support role- ITIL v3 Foundation Certification- Familiarity with network architecture, LAN network protocols and client-server business applications- Exchange experience

– Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience- 2-3 years’ experience in an office 365 mail migration support role- ITIL v3 Foundation Certification- Familiarity with network architecture, LAN network protocols and client-server business applications- Exchange experience

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.
We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.
Concentrating our resources has created 5 distinct specialist divisions:

Banking & Finance
Human Resources
Oil & Gas
Construction
Architecture & Engineering More

Employment:

Full Time

NO JOB DESCRIPTION1 Oversee efficient working of all IT personnel and maintain knowledge on all job functions and administer all business requirements and ensure achievement of all business objectives and evaluate all IT systems.2 Installs and maintains hardware and software, including server and desktop computers, tablets, databases, Operating systems, cloud services, network cabling and equipment, and other communications equipment at required work area.3 Responsible for all aspects of the operations of an IT department including supervision of all technology inventory.4 Monitor information about upgrades to specific systems and schedule upgrades as needed.5 Analyzing existing computer systems and making recommendations for upgrades and improvements.6 Developing and overseeing the installation of systems, which include software and hardware.7 Performing tests and troubleshooting, as well as quality assurance; including implementing safety procedures and data recovery plans.8 Responsible for creating a disaster recovery plan for company data and systems. IT Supervisors also assess data risk factors.9 Ensure security through access controls, backups and firewalls; Upgrade systems with new releases and models.10 Provides recommendations to the IT Manager during the development of the technology budget.11 Staying up-to-date with field advancements and ensuring the team receives refresher training as well

REQUIREMENTS 1 Problem solver and critical thinker2 Analytical mind and research orientation3 Excellent verbal and writing skills4 Project and time management skills5 Outstanding communication, interpersonal and leadership skills6 Microsoft Systems Administration/certification will be an asset

Louzan Fashion is a luxury Ladies Abaya and Sheila brand for the contemporary Arabian lady.

Crafted tailoring that is individual and elegant for everyday, formal and special occasions.

A considered collection of fabrics, stitching and finishes are combined together to deliver truly bespoke fashion that blends edgy styles with traditional cuts.

Starting with a single outlet in Al Ain during 2003, Louzan has now added to its name 16 more outlets spread over Al Ain, Abu Dhabi, Dubai, Muscat, Sohar, Salalah, Doha. The supply of innovative modern designs of Abayas and Sheilas are done at the manufacturing arm (88,000 sqft) of the Group in Al Ain Industrial Area. Other than supplying to the retail outlets the Group also exports to countries across the GCC and Egypt. The Group optimistically contributes to the blooming industry of Abaya and Sheila, and special care is being taken to synchronize the highly creative and experienced team to innovate new distinct designs in each and every product. More

Employment:

Full Time

Provides first-line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement• Address user tickets regarding hardware, software, and networking• Traveling to the client’s location or connecting via a remote link• First response for desktop and cabling issues.• Install and inspect cabling system infrastructure.• Research and identify solutions to software and hardware issues• Troubleshoot O365 related issues• Hands-on experience in networking, routing, and switching• Diagnose and troubleshoot technical issues, including account setup and network configuration• Works with servers and telephone systems.• Refer to internal database or external resources to provide accurate tech solutions• Ensure all issues are accurately logged• Prioritize and manage several open issues at one time• Follow up with clients to ensure their IT systems are fully functional after troubleshooting• Troubleshoots independently aiming for first time resolution every time, knowing when to escalate when required to ensure consistent work velocity.• Provides detailed information on steps taken on all escalations.

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.• Excellent problem-solving and communication skills.• Hands-on experience with Windows 7 thru 10, Windows Server and Mac operating systems.• Knowledge of network security practices• Ability to provide step-by-step technical help, both written and verbal• Must be confident and socially adept.• Experience with Microsoft Office Suite• Must be a fast and pro-active self-leaner.• Must have a positive and helpful attitude towards other colleagues and work in general.• Must be able to handle pressure from time to time and always meet deadlines.• Ability to travel, work shifts and after hours when necessary• Must have excellent time management, prioritisation, scheduling and organisation skills.• Degree in Electronic and Computer Engineering or Computer Science.Desirable• Hold a valid UAE Driving License• Certifications in Microsoft, Linux, Fortinet, Cisco or similar technologies is a plus

Unified Microsystems is a privately-owned IT Solutions Provider with offices in Dubai, United Arab Emirates and Manila, Philippines. It provides IT solutions for clients in the Middle East, Europe and South East Asia. More

Employment:

Full Time

IT Support for Payments & Operations – Bank ManagerTop Banking client in Saudi searching for an Executive Manager for their Payments division. This hire will be in charge of Managing the Operations and Support of all payments applications and the payments ecosystem.Client DetailsOur client, a regional leader in the Banking domain is currently seeking a Executive Manager for their Payments division. This hire will be in charge of Managing the Operations and Support of all payments applications and the payments ecosystem. This will include supporting the ATM, Switch, Visa, Mastercard & Mada applications.Description* This role will be in charge of the direction to regional leads and their teams. * To develop a support governance processes, which will include: Incident and Request Management, Major Incident Management, Problem Management, Monitoring, Shift coverage and handover, Capacity Management, Resiliency, End of vendor Support and End of Life component remediation, Production Access Control, Manual Touch Point reduction, Batch efficiency and success rate, and Operating Fundamentals maturity improvement.This is a permanent role, based in Riyadh, Paying competitively + Bonus.Job Offer* Tax Free salary * Basic, benefits* Bonus every Year * Team of 2 to start with * Growth plans and career opportunities

* Consults with the primary clients of the application in conjunction with development managers in order to understand the strategic objectives of users.* Requires awareness of audit and compliance related issues.* Contributes to formulation of strategies for apps support and other functional areas.* Ability to handle incidents, problems and change at a global enterprise level. Calm and analytical when faced with major incidents on critical systems.Essential Skills You will be responsible for driving the payments strategy for the bank and should have an understanding of the technical Payments applications used within banking.* IT operations and Payments experience* Familiar with Payments Applications within Banking* Experienced within IT operations* Leadership capabilities* In depth knowledge of electronic fund transfer systems Beneficial * Base24-ATM, Base24-POS, FHM, Level Four /Clear2pay ATM Simulator, Ascert Simulator* Astrex Simulator, Clear2pay PSH* You should also have a demonstrated ability to think strategically and analytically about support

Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting
Banking & Financial Services
Procurement
Property & Construction
Engineering & Supply Chain
Oil & Gas Technical and Engineering
Human Resources
Sales
Marketing
Technology
Secretarial
Executive Search
Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

Employment:

Full Time

JOB BRIEFWe are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs, and timelines. You will supervise the implementation and maintenance of our company’s computing needs. The successful candidate will have improved skills, a proven professional experience, and a detailed knowledge of industry’s best practice processes.RESPONSIBILITIES • Manage information technology and computer systems.• Plan, organize, control, and evaluate IT and electronic data operations.• Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.• Design, develop, implement, and coordinate systems, policies, and procedures.• Ensure security of data, network access and backup systems.• Act in alignment with user needs and system functionality to contribute to organizational policy.• Identify problematic areas and implement strategic solutions in time.• Audit systems and assess their outcomes.• Preserve assets, information security and control structures.• Handle annual budget and ensure cost effectiveness.

• Proven working experience as an IT Manager or relevant experience.• Excellent knowledge of technical management, information analysis and of computer hardware/software systems• Expertise in data centre management and data governance• Hands-on experience with computer networks, network administration and network installation• Ability to manage personnel.• Essential Knowledge: Server 2016 and 2019. Active Directory, DHCP and DNS. Routing and Switching, Strong ICT Helpdesk experience (5 years minimum)• CCNA (current with Cisco Student ID) MCITP ITIL an advantage• BS in Computer Science, MIS, or similar field

Established in Canada in 1992 – STREIT Group is one of the world’s leading, privately owned armored vehicles manufacturers with 12 state-of-the-art production facilities and 25 offices worldwide. More than twenty three years of war zone experience made STREIT Group one of the most trusted and reliable suppliers of armored vehicles.

We produce a large variety of Armored Personnel Carriers, Cash-in-Transit, Luxury and Security vehicles which are designed to provide effective protection in high-risk situations. All our vehicles undergo internationally recognized ballistics and impact tests, with STANAG 3 certification for military tactical vehicles and VPAM BRV 2009 VR7 for luxury and special purpose vehicles.

We are a leading supplier of armored vehicles with 100% safety record; our vehicles are deployed by armed forces all over the world. We take no chances when it comes to saving lives. More

Employment:

Full Time

Duties and Responsibilities include the following: Other duties may be assigned• Develop operational configuration• Develop runbooks• Develop processes and procedures based on best practices for threat prevention • Perform remote troubleshooting through proven diagnostic techniques• Analyze and resolve network and wireless performance, connectivity and related issues• Manage and perform equipment builds, deploy software patches & upgrades• Create and maintain accurate documentation for internal knowledge base• Root Cause Analysis and Problem Resolution• Actively work to identify and solve repeat issues, improving on existing services or processes where necessary• Demonstrates complete proficiency in problem managementProvide exceptional customer service: • Provide client direction, knowledge and efforts to prevent client technical issues • Maintain client relationships with the company through multiple forms of electronic interactions• Present solutions to technology issues and problems in user-friendly language• Provide clear communication with customers to ensure resolution of all open issues

Requirements:Cisco Wireless experience Cisco Route & Switch experiencePalo Alto/Panorama Admin experience is a plusMeraki Admin experience is a plus Cisco ISE and FirePower is a plusAbility to document processes/playbooks/runbooks/configurationsKnowledgeable of ITIL processesEducation/Experience:5+ years of network engineering /implementation / support / troubleshooting experience3+ years of experience in Palo Alto/Cisco /Firewall designs and implementation in medium to large environmentsExperience demonstrating analytical and problem-solving skillsCCNP Wireless certifiedCCNP R&S certifiedCCIE is a plusPCNSE is a plus

KNZ is a global IT consulting company. KNZ strength is built on the knowledge, extensive hands on experience, capabilities and competency level of its team. In addition, to its project delivery approach and project management discipline, our consultants are leading business and technical advisors, each possessing particular knowledge and experience, which adds value to the work provided to our clients.

Our client-focused strategy works through both the planning and execution phases with our clients’ core business objectives. KNZ specializes in solving complex IT challenges using our industry research, service-offering expertise and technology potential, we identify trends and develop solutions to help our clients.

We work closely with our clients to identify, then quantify the organizational high-level goals, and create a road map on how to get there. We cover all functional levels from long-term strategic planning to day-to-day operations. More

Employment:

Full Time

Position Title: IT EngineerEmployment Type: Full-timeSalary: up to 13K AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAEAbout the Client: A stand-alone café restaurant based in Dubai, known all over social media for its awesome signature food items and funky, energetic interior vibe.

Job Description: ? Act as administrator for private networks on cloud – Azure and AWS; and software such as – MS SQL server, MySQL, Oracle IIS, FTP, SSH and Apache Tomcat? Support local or remote users on technical issues, software updates, solve tickets for incidents and provide technical support to business users regarding market software tools and custom developed systems in the organization? Define and implement data protection, back up and security measures to protect the data and information of the company in case of contingency or unauthorized access attempts? Ensure the availability and performance of internet access, servers, corporate applications, network and printing services, and desktop applications for eligible employees? Test, debug and document software applications developed both internally and by third partiesQualifications:? Open to Arabic nationals? Male, 40 years old and below? Bachelor’s degree in IT or Computer Science? Minimum 2 years of experience as IT support to both local and remote users

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More