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    Network and IT Support Engineer | Jumeira University

    Employment:

    Full Time

    Role SummaryMaintain a reliable, secure and efficient data communications network. Deploy, configure, maintain and monitor all active network equipment in order to ensure smooth network operation. System Administrator, with deep knowledge in servers, backup procedures and security to maintain an operational environment which is secure and efficient. Provides end to end support to the users. Key Responsibilities• Administers the day-to-day operations of computers by monitoring system performance, configuration, maintenance and repair. • Ensures that records of system downtime and equipment inventory are properly maintained. • Applies revisions to host system firmware and software. • Establishes, maintains and manages users Active Directory accounts and mange and provide support for JU e-mails and users.• Installs, modifies and maintains systems and utility software on server computer systems. Provides server support related to other software.• Responsible for backup and restoration of host operating systems and host-based applications such as Exchange Server, Active Directory, Web Services etc…• Manages the data center and computer host systems including hardware, software and coordinate with Campus Services team for the equipment such as air-conditioning system, UPS (uninterrupted power system) and fire protection system.• Primary management of corporate network infrastructure including corporate firewalls, routers and switches and telephone system.• Responsible for the operation and maintenance of auditorium and class room systems, projectors, sound systems, and computers.• Perform daily system monitoring, verifying the integrity and availability of all hardware, software resources, systems and key processes, reviewing system and backups.• Provide support per request from various constituencies. • Investigate and troubleshoot issues.• Repair and recover from hardware or software failures. • Ensure network security by installing and maintenance of anti-virus software across JU network.• Provide required solutions and support to help desk inquiry related to network, infrastructure, computing devices, e-mails and printers and scanners.• Provide technical support to JU phone system.

    Required Education and/or Experience: • Bachelor degree in Computer science or a related filed.• Minimum of 4 – 6 years of relevant experience.• Hands on experience in networking, routing and switching.• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired.

    JUMEIRA University, a private higher education institute, prepares students for professional careers in Business, Education, Health science, Islamic and Arabic Studies. Our core learning values are founded on Educational Excellence, Equal Learning Opportunities and preserving the traditions of our community. We provide cutting edge technology facilities, option to study in English and Arabic and provide separate teaching and recreational facilities for both male and female students. We offer accredited bachelor programs in Business and Islamic Studies. Our bachelor programs in Health Science, Education and Arabic studies are under accreditation. More

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    Office 365 migration support engineer | Propel Consult

    Employment:

    Full Time

    – Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience- 2-3 years’ experience in an office 365 mail migration support role- ITIL v3 Foundation Certification- Familiarity with network architecture, LAN network protocols and client-server business applications- Exchange experience

    – Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience- 2-3 years’ experience in an office 365 mail migration support role- ITIL v3 Foundation Certification- Familiarity with network architecture, LAN network protocols and client-server business applications- Exchange experience

    Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.
    We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.
    Concentrating our resources has created 5 distinct specialist divisions:

    Banking & Finance
    Human Resources
    Oil & Gas
    Construction
    Architecture & Engineering More

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    IT Supervisor | Louzan Fashion

    Employment:

    Full Time

    NO JOB DESCRIPTION1 Oversee efficient working of all IT personnel and maintain knowledge on all job functions and administer all business requirements and ensure achievement of all business objectives and evaluate all IT systems.2 Installs and maintains hardware and software, including server and desktop computers, tablets, databases, Operating systems, cloud services, network cabling and equipment, and other communications equipment at required work area.3 Responsible for all aspects of the operations of an IT department including supervision of all technology inventory.4 Monitor information about upgrades to specific systems and schedule upgrades as needed.5 Analyzing existing computer systems and making recommendations for upgrades and improvements.6 Developing and overseeing the installation of systems, which include software and hardware.7 Performing tests and troubleshooting, as well as quality assurance; including implementing safety procedures and data recovery plans.8 Responsible for creating a disaster recovery plan for company data and systems. IT Supervisors also assess data risk factors.9 Ensure security through access controls, backups and firewalls; Upgrade systems with new releases and models.10 Provides recommendations to the IT Manager during the development of the technology budget.11 Staying up-to-date with field advancements and ensuring the team receives refresher training as well

    REQUIREMENTS 1 Problem solver and critical thinker2 Analytical mind and research orientation3 Excellent verbal and writing skills4 Project and time management skills5 Outstanding communication, interpersonal and leadership skills6 Microsoft Systems Administration/certification will be an asset

    Louzan Fashion is a luxury Ladies Abaya and Sheila brand for the contemporary Arabian lady.

    Crafted tailoring that is individual and elegant for everyday, formal and special occasions.

    A considered collection of fabrics, stitching and finishes are combined together to deliver truly bespoke fashion that blends edgy styles with traditional cuts.

    Starting with a single outlet in Al Ain during 2003, Louzan has now added to its name 16 more outlets spread over Al Ain, Abu Dhabi, Dubai, Muscat, Sohar, Salalah, Doha. The supply of innovative modern designs of Abayas and Sheilas are done at the manufacturing arm (88,000 sqft) of the Group in Al Ain Industrial Area. Other than supplying to the retail outlets the Group also exports to countries across the GCC and Egypt. The Group optimistically contributes to the blooming industry of Abaya and Sheila, and special care is being taken to synchronize the highly creative and experienced team to innovate new distinct designs in each and every product. More

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    L1 Desktop Support Engineer | Unified Microsystems

    Employment:

    Full Time

    Provides first-line support to customers, resolving issues or escalating (to 2nd line support) within the agreed service level agreement• Address user tickets regarding hardware, software, and networking• Traveling to the client’s location or connecting via a remote link• First response for desktop and cabling issues.• Install and inspect cabling system infrastructure.• Research and identify solutions to software and hardware issues• Troubleshoot O365 related issues• Hands-on experience in networking, routing, and switching• Diagnose and troubleshoot technical issues, including account setup and network configuration• Works with servers and telephone systems.• Refer to internal database or external resources to provide accurate tech solutions• Ensure all issues are accurately logged• Prioritize and manage several open issues at one time• Follow up with clients to ensure their IT systems are fully functional after troubleshooting• Troubleshoots independently aiming for first time resolution every time, knowing when to escalate when required to ensure consistent work velocity.• Provides detailed information on steps taken on all escalations.

    • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.• Excellent problem-solving and communication skills.• Hands-on experience with Windows 7 thru 10, Windows Server and Mac operating systems.• Knowledge of network security practices• Ability to provide step-by-step technical help, both written and verbal• Must be confident and socially adept.• Experience with Microsoft Office Suite• Must be a fast and pro-active self-leaner.• Must have a positive and helpful attitude towards other colleagues and work in general.• Must be able to handle pressure from time to time and always meet deadlines.• Ability to travel, work shifts and after hours when necessary• Must have excellent time management, prioritisation, scheduling and organisation skills.• Degree in Electronic and Computer Engineering or Computer Science.Desirable• Hold a valid UAE Driving License• Certifications in Microsoft, Linux, Fortinet, Cisco or similar technologies is a plus

    Unified Microsystems is a privately-owned IT Solutions Provider with offices in Dubai, United Arab Emirates and Manila, Philippines. It provides IT solutions for clients in the Middle East, Europe and South East Asia. More

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    IT Support for Payments & Operations – Bank Manager | Michael Page

    Employment:

    Full Time

    IT Support for Payments & Operations – Bank ManagerTop Banking client in Saudi searching for an Executive Manager for their Payments division. This hire will be in charge of Managing the Operations and Support of all payments applications and the payments ecosystem.Client DetailsOur client, a regional leader in the Banking domain is currently seeking a Executive Manager for their Payments division. This hire will be in charge of Managing the Operations and Support of all payments applications and the payments ecosystem. This will include supporting the ATM, Switch, Visa, Mastercard & Mada applications.Description* This role will be in charge of the direction to regional leads and their teams. * To develop a support governance processes, which will include: Incident and Request Management, Major Incident Management, Problem Management, Monitoring, Shift coverage and handover, Capacity Management, Resiliency, End of vendor Support and End of Life component remediation, Production Access Control, Manual Touch Point reduction, Batch efficiency and success rate, and Operating Fundamentals maturity improvement.This is a permanent role, based in Riyadh, Paying competitively + Bonus.Job Offer* Tax Free salary * Basic, benefits* Bonus every Year * Team of 2 to start with * Growth plans and career opportunities

    * Consults with the primary clients of the application in conjunction with development managers in order to understand the strategic objectives of users.* Requires awareness of audit and compliance related issues.* Contributes to formulation of strategies for apps support and other functional areas.* Ability to handle incidents, problems and change at a global enterprise level. Calm and analytical when faced with major incidents on critical systems.Essential Skills You will be responsible for driving the payments strategy for the bank and should have an understanding of the technical Payments applications used within banking.* IT operations and Payments experience* Familiar with Payments Applications within Banking* Experienced within IT operations* Leadership capabilities* In depth knowledge of electronic fund transfer systems Beneficial * Base24-ATM, Base24-POS, FHM, Level Four /Clear2pay ATM Simulator, Ascert Simulator* Astrex Simulator, Clear2pay PSH* You should also have a demonstrated ability to think strategically and analytically about support

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    IT Manager | Streit Group

    Employment:

    Full Time

    JOB BRIEFWe are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs, and timelines. You will supervise the implementation and maintenance of our company’s computing needs. The successful candidate will have improved skills, a proven professional experience, and a detailed knowledge of industry’s best practice processes.RESPONSIBILITIES • Manage information technology and computer systems.• Plan, organize, control, and evaluate IT and electronic data operations.• Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.• Design, develop, implement, and coordinate systems, policies, and procedures.• Ensure security of data, network access and backup systems.• Act in alignment with user needs and system functionality to contribute to organizational policy.• Identify problematic areas and implement strategic solutions in time.• Audit systems and assess their outcomes.• Preserve assets, information security and control structures.• Handle annual budget and ensure cost effectiveness.

    • Proven working experience as an IT Manager or relevant experience.• Excellent knowledge of technical management, information analysis and of computer hardware/software systems• Expertise in data centre management and data governance• Hands-on experience with computer networks, network administration and network installation• Ability to manage personnel.• Essential Knowledge: Server 2016 and 2019. Active Directory, DHCP and DNS. Routing and Switching, Strong ICT Helpdesk experience (5 years minimum)• CCNA (current with Cisco Student ID) MCITP ITIL an advantage• BS in Computer Science, MIS, or similar field

    Established in Canada in 1992 – STREIT Group is one of the world’s leading, privately owned armored vehicles manufacturers with 12 state-of-the-art production facilities and 25 offices worldwide. More than twenty three years of war zone experience made STREIT Group one of the most trusted and reliable suppliers of armored vehicles.

    We produce a large variety of Armored Personnel Carriers, Cash-in-Transit, Luxury and Security vehicles which are designed to provide effective protection in high-risk situations. All our vehicles undergo internationally recognized ballistics and impact tests, with STANAG 3 certification for military tactical vehicles and VPAM BRV 2009 VR7 for luxury and special purpose vehicles.

    We are a leading supplier of armored vehicles with 100% safety record; our vehicles are deployed by armed forces all over the world. We take no chances when it comes to saving lives. More

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    Network/Security Engineer | KNZ Solutions

    Employment:

    Full Time

    Duties and Responsibilities include the following: Other duties may be assigned• Develop operational configuration• Develop runbooks• Develop processes and procedures based on best practices for threat prevention • Perform remote troubleshooting through proven diagnostic techniques• Analyze and resolve network and wireless performance, connectivity and related issues• Manage and perform equipment builds, deploy software patches & upgrades• Create and maintain accurate documentation for internal knowledge base• Root Cause Analysis and Problem Resolution• Actively work to identify and solve repeat issues, improving on existing services or processes where necessary• Demonstrates complete proficiency in problem managementProvide exceptional customer service: • Provide client direction, knowledge and efforts to prevent client technical issues • Maintain client relationships with the company through multiple forms of electronic interactions• Present solutions to technology issues and problems in user-friendly language• Provide clear communication with customers to ensure resolution of all open issues

    Requirements:Cisco Wireless experience Cisco Route & Switch experiencePalo Alto/Panorama Admin experience is a plusMeraki Admin experience is a plus Cisco ISE and FirePower is a plusAbility to document processes/playbooks/runbooks/configurationsKnowledgeable of ITIL processesEducation/Experience:5+ years of network engineering /implementation / support / troubleshooting experience3+ years of experience in Palo Alto/Cisco /Firewall designs and implementation in medium to large environmentsExperience demonstrating analytical and problem-solving skillsCCNP Wireless certifiedCCNP R&S certifiedCCIE is a plusPCNSE is a plus

    KNZ is a global IT consulting company. KNZ strength is built on the knowledge, extensive hands on experience, capabilities and competency level of its team. In addition, to its project delivery approach and project management discipline, our consultants are leading business and technical advisors, each possessing particular knowledge and experience, which adds value to the work provided to our clients.

    Our client-focused strategy works through both the planning and execution phases with our clients’ core business objectives. KNZ specializes in solving complex IT challenges using our industry research, service-offering expertise and technology potential, we identify trends and develop solutions to help our clients.

    We work closely with our clients to identify, then quantify the organizational high-level goals, and create a road map on how to get there. We cover all functional levels from long-term strategic planning to day-to-day operations. More

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    IT Engineer | RTC-1 Employment Services

    Employment:

    Full Time

    Position Title: IT EngineerEmployment Type: Full-timeSalary: up to 13K AED all-inclusive depending on experience and qualifications Job Location: Dubai, UAEAbout the Client: A stand-alone café restaurant based in Dubai, known all over social media for its awesome signature food items and funky, energetic interior vibe.

    Job Description: ? Act as administrator for private networks on cloud – Azure and AWS; and software such as – MS SQL server, MySQL, Oracle IIS, FTP, SSH and Apache Tomcat? Support local or remote users on technical issues, software updates, solve tickets for incidents and provide technical support to business users regarding market software tools and custom developed systems in the organization? Define and implement data protection, back up and security measures to protect the data and information of the company in case of contingency or unauthorized access attempts? Ensure the availability and performance of internet access, servers, corporate applications, network and printing services, and desktop applications for eligible employees? Test, debug and document software applications developed both internally and by third partiesQualifications:? Open to Arabic nationals? Male, 40 years old and below? Bachelor’s degree in IT or Computer Science? Minimum 2 years of experience as IT support to both local and remote users

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More