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    Field Support/Data Center Technician | Oracle

    Employment:

    Full Time

    Responsible for providing the first line of on-site field system support that includes hardware, software, software applications, and networking to customers and field personnel on-site at customers or remotely. Provides a high level of customer satisfaction through the effective delivery of technical support and service programs. Customer support specifications may include product performance / maintenance, product installation, project management, site planning and professional services. Pro-actively coordinates resources, problem resolution, problem escalation, and the use of system level diagnostics. Understands service processes and options that are linked with the customers specifications. Able to identify and solve a wide range of problems. Needs a 24-hour commitment to support customer specifications which may also be fulfilled by participation in the regional standby rotation. Works primarily at customer sites.

    Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 2 years relevant experience and BA/BS degree preferred.As part of Oracle’s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

    Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

    Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

    More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

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    Technical Support (Saudi National) | AccorHotels

    Employment:

    Full Time

    Technical Support (Saudi National) Summary of Responsibilities: Reporting to the Hotel system Manager, responsibilities and essential job functions include but are not limited to the following: Responsibilities• Answer staff questions in person and via phone on all Property supported applications and IT Assets • Troubleshoot computer problems. • Determine source of computer problems (hardware, software, user access, etc.). • Advise staff on appropriate action. • Support on site problems solving. • Serve as liaison between staff and the technology department to resolve issues. • Provide support to users on all company supported applications. • Troubleshoot computer problems and determine source, and advice on appropriate action. • Work one-on-one with staff on application projects. • Support HSIA application. • Document resolutions for future reference. • Perform hardware and software installations. • Perform a variety of network problem analysis and monitoring tasks for the Office of Information Technology • Provide on-the-job training to new department staff members. • Provide computer orientation to new company staff. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

    Qualifications: • Graduate in Computer science / Information technology • Fresh Graduate or experienced 1- 2 years. • Excellent in English. • CCNA • Microsoft Certified Software Engineer • Understanding of hotel applications is an asset • Good verbal & written communication skills • Good interpersonal skills • Self-starter with a strong sense of commitment

    A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

    We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

    From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More

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    Network/Infrastructure Administrator | Propel Consult

    Employment:

    Full Time

    CompanyA leading multi discipline architectural planning and design firm within the Middle East that provides high quality architecture and engineering services, boasting a diverse portfolio of institutional, commercial, residential, healthcare, hospitality and urban design projects.They are currently looking for a Network/Infrastructure Administrator to be based in Cairo, Egypt.Duties & Responsibilities: • Manage Infrastructure LAN & WAN Including (Routers, Switches, Microtik Server, Printers, Routers).• Installing, Configuring, Backup, Updates and Troubleshooting Network.• Documents Network Problems and Resolution for Future Reference.• Troubleshooting Network devices And Servers Such as (DHCP, DNS, E-mail and Print).• Support end Users Include Install & Configure Network, Applications and Updates.• Infrastructure for Smalls Projects in the Wireless, which Includes an Access Point, Antenna and Amplifier.• Install and Configure IP Phones.• Design, implementation and maintaining VoIP solutions.• Responsible for design, staging, configuration, implementation, and support for VoIP installations

    Qualification & Requirements:• Must have a Bachelor Degree in Computer Sciences• Cisco Certified Network Professional Certification or any relevant certifications• Strong interpersonal, written, and oral communication skills• Proven analytical and problem-solving abilities

    Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.
    We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.
    Concentrating our resources has created 5 distinct specialist divisions:

    Banking & Finance
    Human Resources
    Oil & Gas
    Construction
    Architecture & Engineering More

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    IP Core Engineer | Ooredoo Group

    Employment:

    Full Time

    Roles Summary: Perform all Packet network Operation and maintenance activities , which includes the following nodes: SGSN, GGSN, Radius ,DNS servers, VMware, HPE Duties & Responsibilities: – Performing Packet core network operation and maintenance activities. – Performing routine backups. – Performing all planned and unplanned activities. – Maintaining the KPI’s as agreed with the vendors. – Performing all the required acceptance tests. – Implementing signaling network according to the design. – Implementing and maintaining proper routing according to the plans. – Preparing Data fill and implementing PS nodes. – Implementing of global title translation. – Performing Integration of PS with Core, VAS, IN and billing. – Activation and deactivation of PS software features. – Coordinating with the FO for all O&M activities. – Reporting all O&M activities to the PS Team Leader. – Configuring PS core for data roaming and troubleshooting problems with roaming partners – Implementing of any modifications on the plan as a required from planning. – Performing maintenance and preventive maintenance activities. – Performing the daily, weekly, and monthly routine health check. – Do what is required according to the performance report. – Providing support for billing and customer care departments. – Insuring the quality of work delivered. – Coordinating with other departments as needed. – Securing GSN nodes from all associated risks.

    Work Experience & Qualifications:- Good understanding of GSM abbreviations. – Good knowledge in UNIX based systems. – CCNA certification is a plus. – VMWarecloud services certification is a plus. – Knowledge of Radius and DNS services is a plus. – Flexibility, doesn’t mind being 24/7/365 on call. – Creative and flexible approach to project based activity. – Good Communication skills. – Organization commitment. – Highly motivated team player. – Ability to work under pressure. – Bachelor degree Telecom EngineeringComputer Engineering or equivalent. – Proficiency in Arabic and English (oral and written). – Computer Literacy knowledge (Microsoft). Note: you will be required to attach the following: – Resume / cv- Professional Personal Photo

    We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

    Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More

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    Machine Learning /Artificial Intelligence Business Enterprise Consultant | Najma Consultancy

    Employment:

    Full Time

    We are looking for Machine Learning /Artificial Intelligence Business Enterprise Consultant in Dubai.- Collaborating with development teams and departments, as well as incorporating user feedback – Able to provide Guidance on Business Enterprise. – Able to provide Training for Business Enterprise on AI and machine Learning – Expertise in Artificial Intelligence and Machine Learning – Managing support teams and evaluating performance metrics.

    – Ensuring that products and services are delivered on time and within budget. – Managing software and hardware installations and upgrades. – Maintaining computer network infrastructure and ensuring network security. – Plan, facilitate, and conduct requirements elicitation sessions, meetings, and presentations. – Lead review sessions for completed business/functional requirements with key business users focused on gaining consensus and final business approval. – Arabic Speaking

    Najma Human Resources and Training Consultancy, is committed to professional service in Human Resource and Training.

    Najma, has been operating successfully since 1997 and has been offering consultancy service to a number of reputed organizations in the Middle East, Eastern Europe and Africa. More

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    System Admin | Quest Search & Selection

    Employment:

    Full Time

    Quest is working in partnership with a leading company in the IT sector, who are looking for System Admin role to be based in Dubai, UAE. You will be working alongside a very qualified and professional team and will have several opportunities to learn and grow. Minimum Requirements:Candidates with 8+ years of experience in the same or similar role.Good knowledge and work experience of 0365 , Windows Servers , Hyper V , Sophos , Azure , Backup, and recovery & scripting ( Bash , PowerShell)Apply quickly through the job link provided Key performance area 1: Business Performance* Install, configure, and maintain hardware such as Servers, clusters, backup library etc.* Install, configure, and maintain applications such as Office 365, Exchange online, SharePoint Online.* Install, configure, maintain, and troubleshoot Sophos End point and server security.* Monitor logs, analyze, notify, and guide company admin on alert resolution.* Participate in security related activities and upgrades.* Provide escalation support for Office 365 , Active Directory and Endpoint Security* Coordinate with the group IT administrators and vendors related to implementation and support.* Complete the assigned tasks independently if required, coordinate with other team members/ vendors/ customers to complete the task.* Support the security administrator in implementing the security policies and procedures within the currently assigned projects.* Daily, weekly, monthly monitoring of logs generated by the servers and cloud applications.* Report security incidents and ensure effective resolution is provided in a timely manner.* Maintain accuracy and regularity of completion of internal process documentation.* Ensure systems are patched and updates are applied in a systemic and consistent manner by using relevant patch management solutions.* Comply with company policies and procedures and maintain up to date documentation of all system configurations, approvals, user manuals etc.* Shall work on newly areas officially designated by the Assistant Manager – Application and System Development or Group Head – IT.Conduct frequent end user training to boost productivity and security awareness within the organization.Key performance area 2: Customers and Partner Relations* To coordinate provision of excellence customer service to all business application users while maintaining professional standards* To coordinate activities to respond promptly to internal customers request for support* To ensure an open and effecting working relationship with the Process Champions within the group companies for the specific Industry* To maintain effective working relationships and interaction with users to ensure alignment of Group IT and Business Objectives* To identify and implement various initiatives to improve user satisfaction and overall usage of SAP throughout the Industry* To collect user feedback to improve service levels and to meet commitments to internal customers* To resolve helpdesk issues as per the SLA’s* To collect end user training requirements from the different companies within the industry and coordinate internal and external training sessionsKey performance area 3: People Development* Should be team orientated, generating a strong sense of team spirit amongst the colleagues and other supporting departments for working towards a shared vision.* Establish and maintain a participative and supportive team culture amongst all team members.* Communicate clear performance objectives and individual performance targets to all team members.* Assist the team in developing measurement tools to give real time information on operational performance.* Contribute to building a positive team spirit by empathizing the team’s commitment to the goals and objectives.* Manage, motivate colleagues, train, develop the knowledge and skills of the team and ensure that procedures related to performance appraisals and employee compliance is followed.* Advise all levels of management on their responsibilities and accountabilities in relation to IT and ERP related topics.Minimum Qualifications:* Bachelor’s degree in Computer Science, Information Technology ( or equivalent)* Windows Server and Office 365 Certification Mandatory* CCNA DesirableExperience:* Minimum 8 years’ experience in the same or similar role* Good knowledge and work experience of 0365 , Windows Servers , Hyper V , Sophos , Azure , Backup, and recovery & scripting ( Bash , PowerShell)* Hands on experience with Sophos Endpoint protection.* Excellent trouble shooting and triaging skills.* Industry Specific Implementation Experience is a must* Exposure to SharePoint is a major plusWe request that candidates send their CV as a Microsoft Word document where possible.Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

    Minimum Qualifications:* Bachelor’s degree in Computer Science, Information Technology ( or equivalent)* Windows Server and Office 365 Certification Mandatory* CCNA DesirableExperience:* Minimum 8 years’ experience in the same or similar role* Good knowledge and work experience of 0365 , Windows Servers , Hyper V , Sophos , Azure , Backup, and recovery & scripting ( Bash , PowerShell)* Hands on experience with Sophos Endpoint protection.* Excellent trouble shooting and triaging skills.* Industry Specific Implementation Experience is a must* Exposure to SharePoint is a major plus

    Quest Search & Selection is a specialist recruitment consultancy with over 20 years’ experience in sourcing the world’s best candidates for the global Retail, FMCG and Hospitality sectors.

    With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

    Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

    We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants’ skill, knowledge and passion for their sectors. More

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    Senior Security Specialist | SAP Middle East & North Africa

    Employment:

    Full Time

    Work Area: AdministrationExpected Travel: 0 – 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCOMPANY DESCRIPTION SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.The Country Security Manager (Egypt) will manage and execute day to day operations to ensure the physical safety and security of SAP employees, buildings and assets, which may have a very high level of regulatory, compliance, financial, and brand impact and/or a very high complexity of work and life safety. They will manage day to day customer engagement, knowledge management, quality assurance and organizational learning. And they will seek to foster programs to transfer the relevant knowledge across organizational boundaries, as directed by their line manager. The Country Security Manager (Egypt) will maintain the highest level of professionalism in all activities to represent the organization internally and externally, while serving as a trusted advisor and ambassador for SAP and affiliated companies.Job Description:- Provide overall physical security support and direction to multiple SAP business locations. Maintain a site-by-site overview of budgeting/spend, existing conditions, contact data, and location specific information.- Conduct physical building security risk assessments, surveys, and physical penetration testing.- Manage contract security services (Guarding/Watchman), to include the development/implementation of Building Security Operations Manual at all sites.- Manage electronic security systems and vendors, to include electronic access control, badging, visitor management, security video, intrusion detection systems, and control center operations.- Execute the planning, design, bid, construction and commissioning activities for multiple concurrent projects, and oversee all aspects of physical security related to these projects. Projects include new construction and renovation (driven by Global Real Estate & Facilities), or system replacements and/or additions.- Assess and implement personnel protection programs, consisting of Travel Safety & Security, Events, Close Protection, Workplace Violence, and Kidnap Preparedness.- Provide training and employee security awareness programs.- Conduct internal investigations as needed.- Oversee physical security incident reporting and resolution.- Conduct presentation of physical security services when necessary.- Partner/support SAP Health and Safety programs and ensure emergency responses are established.- Report on physical security strategy and metrics (KPIs).- Maintain close relationship with law enforcement and emergency responders.- Work as directed by manager.Competencies and Skills:- Manage detailed programs related to the efficiency of the financial, operational and overall compliance of the organization. Seek to highlight ways to improve the effectiveness of the organization and its processes. – Possess a good working knowledge and understanding of their industry and identify and collect key market information/trends and apply to the organization/processes. – Manage and execute day to day delivery of multiple projects up and down the organization. – Manage relationships often with global, regional and local senior management plus outside service providers and business partners. – Manager of processes and interfaces across organizational boundaries inside and outside of Global Physical Security management that relate to area of responsibility (Country). – Seek to drive operational excellence and quality assurance by providing best practices, problem solving, and guidance within his / her area of responsibility. – Area of responsibility will be Egypt-wide, with a focus on all Egypt SAP operations.- Serve as liaison to executive management / provide reports / champion internal goals and manage KPI’s.- Conduct performance reviews and people management, where appropriate.- Senior Security Specialist would be on a management level of 5 and above and have country/multiple country responsibility.- The Senior Security Specialist (Country Security Manager Egypt) is typically accountable for a significant number of indirect reports.- Area 1 Manage and implement main strategy for organization on a country/multiple country level – Area 2 Manage and be accountable for organizational budget on a country/multiple country (operation + capital) – Area 3 Manage the day to day tactical and operational side of the business on a country/multiple country level

    Experience, Education, and Certifications:- 8 years’ experience in physical security industry or equivalent (military, law enforcement, etc.) or 3 years’ minimum experience in corporate physical security – 3 years of direct experience in the majority of “Job Description” and “Competencies and Skills” above. – A degree in related field (desirable). – Ability to pass background verification. – Foreign language skills desirable; comprehensive AOR language skills (Egyptian Arabic/Masri) and clear (C1 and above) English language written and spoken a must.WHAT YOU GET FROM US Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now . SAP’S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities.

    Headquartered in Walldorf, Germany, SAP is the world’s largest business software company with more than 51,500 employees at sales and development locations in more than 50 countries worldwide.

    Our global development approach focuses on distributing development across the world in strategically important markets. A global network of SAP Labs spanning Bulgaria, Canada, China, Germany, Hungary, India, Israel, and the United States, enables SAP to operate locally, yet organize globally.

    As the global technology research unit of SAP, SAP Research significantly contributes to SAP’s product portfolio and extends SAP’s leading position by identifying and shaping emerging IT trends through applied research and corporate venturing. SAP Research has highly skilled teams in 11 research centers worldwide. More

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    E-Commerce IT Executive | Quest Search & Selection

    Employment:

    Full Time

    Quest is working in partnership with a world-renowned multinational electronics manufacturing corporation who is looking for an E-Commerce IT Executive to be based in Dubai. You will be working alongside a very qualified and professional team.Apply quickly through the job link provided or send your CVs As an E-Commerce IT Executive, you will:* Accelerating ongoing projects like E-Commerce and Customer Relationship Management (CRM) system development with involving both internal and external stakeholders.* Managing e-Commerce, Customer Relationship Management, web applications & Wordpress websites.* Hands on work to Analyze, design, code, debug, test, document & deploy applications* Participate in project & deployment planning.* Stabilizing and managing day-to-day operation of the above system once it goes live.* Providing daily IT support to internal and external users involved with the above systems.* ERP – Implementing, maintaining and troubleshooting of ERP-business application system-for accounting, order processing, logistics operations and so on.* Renewal / replacement / addition of the ERP systems.* General IT support – IT support to individual employees for those who both in the office and working from home.Desirable skills and background:* Total 3-5 Years in Industry* Extensive experience in writing codes in PHP and Python languages.* Excellent command in managing MySQL / PostgreSQL server running on Linux environment.* Hands on experience on customization on Magento 2, CMS and JavaScript frameworks.* Exposure on ERP and CRM applications.* Demonstrable knowledge of XML, XHTML, CSS, Modules i.e. API integration, Payment Gateways, XML with a focus on standards.* Demonstrable source control experience.* Basic knowledge on networking.* E-Commerce / Customer Relationship Management system set up and maintenance* ERP Implementation and managementIf you are interested apply with your updated CV today.We request that candidates send their CV as a Microsoft Word document where possible.Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

    Desirable skills and background:* Total 3-5 Years in Industry* Extensive experience in writing codes in PHP and Python languages.* Excellent command in managing MySQL / PostgreSQL server running on Linux environment.* Hands on experience on customization on Magento 2, CMS and JavaScript frameworks.* Exposure on ERP and CRM applications.* Demonstrable knowledge of XML, XHTML, CSS, Modules i.e. API integration, Payment Gateways, XML with a focus on standards.* Demonstrable source control experience.* Basic knowledge on networking.* E-Commerce / Customer Relationship Management system set up and maintenance* ERP Implementation and management

    Quest Search & Selection is a specialist recruitment consultancy with over 20 years’ experience in sourcing the world’s best candidates for the global Retail, FMCG and Hospitality sectors.

    With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

    Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

    We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants’ skill, knowledge and passion for their sectors. More