IT – Network Administration

Employment:

Full Time

Job Purpose:To implement and support Cisco based IP Telephony & VOIP solutions and to ensure that operating requirements are met in line with the needs and mission of the Qatar Rail.• Takes active responsibility for installation, configuration and administration of CUCM, Unity Connection, Presence and IPCC versions 7,8 & 9 and Call Manager Express• Handles TFTP, TOMCAT Service, Monitoring, File Management, Certificate Management, Feature service administration.• Follows up for back-up and restore procedure.• Provides daily support for IPT.• Mentors, trains & develop juniors and coordinate their tasks.

Degree graduate ideally in Electronics /Communication Technology/ IT or similar.Skills:• Call Manager (Server, NTP, Region and Device pool, LDAP Integration, SRST• Enterprise and Service parameter, License reporting.• Call Routing (Route pattern/route list/route group, Hunt pattern/hunt list/hunt group, Partition, Calling Search Space, Application/SIP Dial rules, Forced Authorization Codes, Call Park/ Call Pickup/Pickup group, Meet me configuration• Dial plan/route plan administration, Translation Patterns, Transformation pattern/profile.)• Media Resources (Conference Bridge, Transcoder, Music on hold, Media resource list/Media resource group, Voice Mail, VPN.)• Devices (CTI Route points, Gateways (H.323 and MGCP), Trunks (SIP Trunk), Remote Destination and Remote Destination Profile, Phone Button, Soft key, Phone services, SIP Profiles, Feature control policy, Recording Profile, IP Phones (9971,7975,7945,7937,7942,7911,7925 and Soft Phones)• End User Administration (End user administration, Application user ,User role assignment, Bulk adding/removing/updating, Voicemail configuration, Enabling voice recording, CSS, ,Single Number reach, Call forwarding, Shared Line, Simultaneous ring.• Telepresence Appliances and Applications, Video Communication Server, Expressway series Server, Telepresence Management Suite, Mobile and Remote Access, Endpoints C-series, EX-series, SX10/20, Profile Series, CTS 3010, CTS 3210 etc.• Cisco UCS Servers: BE7M, C-240 and C-220, CIMC configuration and troubleshooting hardware issues• Gateways (H.323 ) (ISR CLI Configuration, IOS up gradation, Serial/Ethernet/Controller Interface configuration Serial/Ethernet/Controller Interface configuration, Voice service configuration (Security, fax protocol), Codec configuration, Dial-peer VoIP, Dial-peer pots ,Translation Patterns, IVR Application configuration, Debugging.• Unity and Presence (Exchange Integration, Single Inbox, Port Configuration, Auto Attendant, PIN Management, Capabilities assignment, Soft Phone (Jabber and Personal Communicator).• Contact Center (Script Management, Application management, IVR• Resource Management, Desk Flow Configuration, Contact Centre Agent/Group Configuration, Music on hold, Desktop Agent, Scheduler (Working hours/Closed/Holidays),Database Integration.• Zoom Call Recording and Right Fax (Recording Profile, Recording Pattern, User Creation, Restoration, Partition/Route Pattern Configuration)Professional Training: • CCNP – Voice

Qatar Project Management (QPM) is an independent subsidiary of Barwa Real Estate Development Company that provides expertise in Project Management, Design Management, Construction Management, and Contract Administration together with other associated Project Management functions. Established in 2008, QPM is centralized platform for provision of Project Management services to Barwa and Qatari Diar as well as local and international markets. QPM provides these services through an in-house team of highly-skilled, motivated, and qualified professionals supported by state-of-the-art information technology and highly-effective Project Management systems. More

Employment:

Full Time

To manage and develop the Managed Cloud Services (MCS) relationship with designated account(s) throughout the engagement against the contractual deliverables & commercials. To work at a senior level within the customer, become the trusted advisor for the customer, in order to help the customer to maximize their investment in Oracle and represent them across the wider Oracle organization. To drive a high degree of satisfaction and reference ability, to protect and enhance Advances Customer Services (ACS) revenue streamsJob DescriptionRESPONSIBILITIES:- Deliver high levels of customer satisfaction- Establishing the account(s) as a referenceable customer- Manage the customer in accordance with the contract- Manage the delivery engagement as defined by MCS processes & tools, including creating and maintaining accurate service documentation- Coordinate the resources required to deliver the service to the allocated customer(s)- Assuring and improving high quality of MCS service.- Manage the contractual commercials, ensuring that the margin is maintained & developing plans to improve margin where appropriate- Manage commercial aspects of the contract such as rebates, storage costs, work packages, etc.- Assisting in the renewal of MCS contracts and contributing to pre-sales activities- Develop strategic relationships with senior members i.e. CIO, CTO of the customer management team.- Represent the customer within Oracle and act as their advocate- Developing cross-team or 3rd party relationships, and working with these teams in delivering a comprehensive service to the customer- Developing and maintaining relationships with senior management across Oracle lines of business within the designated account(s)- Advising the account on the most effective and efficient way to use Oracle services and products- Establishing and communicating the Oracle service spectrum within the account(s) and identifying potential sales opportunities- Identifying additional opportunities for customers to engage with Oracle, such as Special Interest Group (SIG), Oracle Customer Advisory Board (OCAB) plus other technical and business events.- Generate a Project Plan for each project which fully reflects MCS requirements- Communicate the plan and gain customer and third party buy-in and agreement- Drive the implementation of the Project Plan- Monitor and report the progress against the Project PlanACCOUNTABILITIES:- Customer satisfaction and reference ability for the MCS service/contract- Commercial aspects of the MCS contract, particularly margin- Monitor support service effort and report against agreed budget(s)- Delivery of the MCS service components and supporting documentation, particularly 52-week plans, account reviews- Create and maintain accurate customer information using Customer Intelligence tools- Produce Project Scope Objectives and Approach that outline the Project Management processes- Generate & manage work plan, key deliverables, resources required, roles and responsibilities, risks, issues, and dependencies according to MCS standards- Produce regular and accurate progress reports- Work with other Oracle lines of business to create and maintain the Account Plan for each relevant account(s)- Operate in line with Oracle’s business processes and procedures

QUALIFICATIONS:- Proven and significant experience in the IT industry- Preferable previous Outsourcing/MCS delivery or implementation experience- Proven track record of building strategic relationships and delivering high levels of customer service- Proven day-to-day service delivery experience, this should be in current role- Previous experience of working in a virtual team, and taking the lead role for that team

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models – including public, on-premises, and hybrid clouds – to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation. More

Employment:

Full Time

CompanyOur client has grown to become the world’s No. 1-ranked engineering design firm – delivering integrated, sustainable solutions that help clients and communities in every region of the world create and unlock new opportunities. They operate in 7 continents, have over 87,000 employees, and are in 150+ countries and turnover in excess of $17.4Billion per annum. They are currently looking for a Supervisor / “digital solutions” affiliates to be based in Saudi Arabia.Duties & Responsibilities: • Support the development and handover of strategic projects• Conduct researches, plans and reports regarding high priority strategic initiatives• Coordination with concerned stakeholders to deal with planning and handover efforts.• Provide inputs for statistical, financial and operational reports and studies• Support the development of customer journeys to influence and grab interest among key customer segments.• Escalate problems, to be aware of the developments in the field and to measure customer satisfaction.• Comply with instructions, advice and guidance on strategic initiatives to achieve the deputyship goals and act independently.• Identify and escalate new or emerging issues or issues affecting initiatives with the department.• Prepare project deliverables/ strategic initiatives • Participation in operations planning and development• Support the development of digital products.• Support implementation of technology products, policies, procedures, and operations.• Submit reports on digital products performance against KPIs and objectives on a regular basis.• Propose improvements and efficiencies in line with initiatives and KPIs.• Liaise with stakeholders from third parties to follow up on required accomplishments.Initiatives • Establish and activate digital products department• Launch work license portal• Develop “Nosoq” platform and improve user experience (Utility companies)• Activate and develop Audit and Compliance “Representatives” track• Establish City Monitor Center

• Previous Experience: Minimum 3 years in similar field with a proven record in strategic initiatives implementation support. Qualifications: • Bachelor’s degree from an accredited college or university with a major in information technology, digital products development, or a related field. • Prior government related consultancy work would be recommended.

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties.
We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more.
Concentrating our resources has created 5 distinct specialist divisions:

Banking & Finance
Human Resources
Oil & Gas
Construction
Architecture & Engineering More

Employment:

Full Time

AVP – Information Security – NYC Working HoursReporting to the Head of Security, you will be a hands-on security professional responsible to monitor security controls continually and lead operational security control implementations. You will also assist in developing a security program and security projects that address identified risks and business security requirements.Client DetailsA leading multi-national organisation looking to grow their existing security team.Description* Coordinate measure and report on the technical aspects of security management.* Providing operational support across the core platforms including testing, improving and maintaining new and existing systems, and working closely with all the technology teams to ensure system consistency. * Ensure integrity and availability of information systems assets, analyse and identify Cyber Security gaps as well as providing advice and remediation.* Rapidly resolving incidents and problems in compliance with the firm’s incident management process.* Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend treatment plans and communicate information about residual risk.* Recommend and coordinate the implementation of technical controls to support and enforce defined security policies.* Serve as an active and consistent participant in the information security governance process.* Work with the enterprise architecture team to ensure that there is a convergence of business, technical and security requirements; liaise with IT management to align existing technical installed base and skills with future architectural requirements.* Manage the process of gathering, analysing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment.* Develop security budget projections based on short- and long-term goals and objectives.* Monitor and report on compliance with security policies, as well as the enforcement of policies within the IT department.* Leading technical security implementations to fulfil key security control requirements.* Propose changes to existing policies and procedures to ensure operating efficiency and regulatory compliance.Job OfferIn addition to a fantastic opportunity working with varied global projects, this role will pay an attractive salary and benefits.

* A degree in computer science or equivalent with a minimum of 8-10 years’ overall experience in security.* Proficiency and hands on experience in information security domains, including policies and standards, risk and control assessments, access controls, regulatory compliance, risk and control governance and metrics, incident management, secure systems development life-cycle, vulnerability management, and data protection.* Must be willing to relocate to Bahrain and work New York hours.

Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting
Banking & Financial Services
Procurement
Property & Construction
Engineering & Supply Chain
Oil & Gas Technical and Engineering
Human Resources
Sales
Marketing
Technology
Secretarial
Executive Search
Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

Employment:

Full Time

Position Title: IT Admin OfficerEmployment Type: Full Time Salary: all-inclusive depending on experience and qualifications Job Location: Dubai, UAEAbout the Client: An international shipping company based in Dubai servicing Africa and EuropeJob Description: ? Assist the IT Manager in all IT related matters? Provide technical support related to both hardware and software among different departments? Install, configure, and maintain computer network systems for the company? Take the lead as a Project Owner on IT optimization solutions and responsible for IT system implementation? Assist with general tasks as admin staff

Qualifications: ? 40 years old and below? Bachelor’s degree in IT or relevant field? At least 3 years of work experience on the same role preferably in an international environment ? Logistics experience is a plus? Immediately available candidates will be prioritized

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

Employment:

Full Time

Conditions of Work: – Normal administrative office and hotel working conditions – Required to work according to a 7 day 24 hour rotating roster. Role Overview Purpose: – To provide excellent IT support service to both internal and external customers within limits of established Accor policies and procedures Communication: Internal – Colleagues within the department and other service departments. – IT peers in other hotels External – Guests Main Duties: – Ensure that all users are provided with the necessary support during their day to day activities to enhance productivity – Respond to guest and colleagues’ queries in a friendly and efficient manner to ensure user satisfaction – Maintain all hotel data in accordance with company security standards – Monitor the performance of Networks, Servers, Workstations and peripherals and informs the Director of IT of any abnormalities to ensure that high performance standards are maintained – Keep up to date with IT knowledge and trends to enable continuous improvement to the services offered to users – Ensure standards are maintained and well communicated to colleagues to maximise efficiency – Create user accounts and allocate necessary access to enable users to access appropriate folders and sites – Ensure that all requests to the IT Department are logged in the defined manner to ensure accurate records are kept and analyse recurring themes – Any other duties as may reasonably be requested by the management

Role Specifications Qualifications Essential – Diploma in IT – Attendance of MCSE track or CCNA track Desirable – Degree in IT – MCSE or CCNA certification Experience Essential – At least 1-year experience in an environment which requires practical usage of technical skills or in a network company Desirable – Experience working in Middle East – Should have worked with an IT company or a hotel Skills Essential – Minimum one-year experience on Servers hardware and software – Good knowledge of RAID. – Hands on experience on AD and Exchange – Hands on experience on basic Networking using network components Desirable – Core Switching – Cluster building

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More

Employment:

Full Time

Introduction Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client’s business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!Your Role and Responsibilities IBM is looking for a Technical Sales specialist who will be responsible for developing and maintaining trusted client relationships at all levels within a client’s organization. As a deep Technical Subject Matter Expert and Strategic Thinker, you will help customers, IBM account teams and Business Partners to create and develop cloud strategies, roadmaps and technical plans (focused around Integration) to enable the strategic goals of your clients.- You will be responsible for gathering and understanding the client’s business requirements, technical requirements and/or competitive landscape. – From this you will provide technical sales support which may include collaborating with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions; delivering Proof of Concepts and/or MVPs; developing and delivering technical education to colleagues, Customers and Partners; supporting critical situations; designing solutions; and answering technical questions. When engaged for a specific opportunity or project, you are responsible for the technical accuracy and fit of the proposed solution.- Other responsibilities may include coordination of presales or (in some cases) delivery activities with internal and external service partners, presentations on marketing and enablement events, leading local developer communities, writing technical papers, blogs etc.

Required Technical and Professional Expertise Essential – 2-3+ years of experience in IT Integration, ideally using IBM Integration product portfolio or competitive counterparts, in complex and demanding projects. – 2-3+ years experience of autonomous development of Integration artefacts (integration flows, APIs etc) for Integration products. – Experience in architecting, designing and implementing Microservices, EAI, SOA, API and Web Services integration solutions. – Experience working with IBM Integration (MQ, IIB, App Connect, Datapower) or other solutions (e.g., MuleSoft, Oracle Fusion, TIBCO, Dell Boomi, etc.) – API Management solution experience (IBM API Connect, WSO2, Mulesoft, Apigee, etc.) – A deep understanding of the concepts of building resilient and reliable integration solutions on IBM or other Middleware. – Experience of designing and building solutions based on Containers/Kubernetes/OpenShift – Good understanding of the following technologies: JSON, Swagger, Web Services, XML, XSLT, Java, Node.js, – Strong analytical and good inter-personal skills. Good organizational and problem solving abilities. – Good knowledge of software development methodologies, tools, standards and procedures. – Proven track record in Tech Sales or similar role. – Excellent verbal communication, written communication, and presentation skills Preferred Technical and Professional Expertise Beneficial to have- Experience in deploying and working with Integration products on Kubernetes and/or OpenShift – Code development in Java, JavaScript or other popular languages and frameworks will be considered a plus. – Knowledge of container offerings: IBM Kubernetes Service (IKS), Azure Kubernetes Services (AKS) Amazon Elastic Container Service for Kubernetes (EKS), Google Kubernetes Service (GKE). – Strong industry experience and background in one of the following industries: Banking, Telco, Public sector (Government). – DevOps tooling and processes, particularly in hybrid cloud architectures – Understanding of IT security frameworks and protocols: Oauth2.0, OIDC, Kerberos, SAML; understanging of security integration architecture for common industry patterns such as e.g. PSD2 solutions in Banking

For more than six decades, IBM Middle East & Pakistan has played a vital role in shaping the information technology landscape of the region. Today, IBM is part of the region’s technological fabric, solving real-world business and societal challenges, through its offices in UAE, Saudi Arabia, Qatar, Kuwait and Pakistan, and also a diversity of centers across the region.

Within the region, IBM currently has groundbreaking initiatives in cloud computing, analytics, mobile, security, as well as nanotechnology, eGovernment, healthcare and many more, collaborating with leading educational institutes and governments. IBM supports hundreds of clients to drive transformation through technology, contributes to regional research & development programs and has an active Corporate Service Corps (CSC) program.

Reinvention is a keyword in the company’s history and, today, IBM is much more than a “hardware, software, services” company. IBM is now emerging as a cognitive solutions and cloud platform company. More

Employment:

Full Time

The RoleThe IT Applications Manager responsibility will mainly be for the support, testing, and development of the companies Applications in accordance with the specified business and architectural requirements.It will be key to proactively collaborate with software vendors, other IT teams and Market Operations, pre-empting problems, and resolving concerns in a timely and efficient mannerKey tasks* Responsible for the implementation of different applications on premise and on cloud.* Liaison with vendor teams and internal teams during implementation.* Completing UAT testing and production launching in collaboration with infrastructure team, market operations, and application vendors.* Responsible for the integration of different applications from different vendors.* Assuring seamless integration through testing and coordinating between the various teams.* Create and maintain process flows, process flow descriptions and data flow diagrams by consulting and liaising with the business, vendors, developers, market operations and IT infra teams.* To provide technical IT support* Support business with their requirements from various applications* Participating in new business system implementation* Support analysis and design phase activities by producing User cases, Activity diagrams, User Interface prototypes, Report templates and Application prototypes.* Setting up all corporate action events in production* Manage user access in production* Clarification of business enquiries* Assure Network security protocols are adhered to in line with network security team.* Responsible for the resolution of all functional related issues including managing defects and coordinating for issues resolution with all stakeholders.

The Candidate* At least 5 years IT experience in the application development with at least 2 years’ experience in a position within a financial institution, brokerage, or bank covering capital markets applications* Excellent communication skills* Project Management skills and ability to priorities tasks and deliver to commitment* BSc Degree in Computer Science or Engineering* Evidence of ongoing personal development and enrichment of IT and business skills* Excellent knowledge with experience in Trading and Post Trading Applications.* Knowledge with data modelling and modern architecture concepts* Workflow and document management experience* Strong functional analysis and design with experience in requirements gathering and definition* Full life-cycle methodology experience* Innovative with strong Analytical skillsSalary and Benefits * Up to 40,000 AED per month + wider company benefits on offerRobert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Pay and salary ranges are dependent upon experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data.

Founded in 1948, Robert Half International Inc. (NYSE symbol: RHI) is the world’s first and largest specialized staffing firm and a member of the S&P 500 index. We are a global leader in professional staffing and consulting services and the parent company of Protiviti, a leading independent internal audit and business and technology risk consulting firm. For 2006, Robert Half International reported revenues of $4 billion and now has staffing and consulting operations in more than 400 locations worldwide. More