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    IT System Administrator | Easy World Automation

    Employment:

    Full Time

    Job Purpose:IT System Administrator oversees organisations IT Infrastructure, Laptops/computers systems, maintain information systems, network, servers, storage upgrades, installs new hardware and software and performs trouble shooting. Position is responsible for overall company data back up and ensures manage network security, fire walls and cloud services. Also ensures that problems related to IT infrastructure, Servers, Storages and Cyber Security is resolved and queries / issues with computers and server systems to limit work disruptions within the company.Duties/Responsibilities:• Monitoring and maintaining networks and servers.• Administering and maintaining organization’s email systems • Upgrading, installing and configuring new hardware and software to meet company objectives.• Implementing security protocols and procedures to prevent potential threats.• Creating user accounts and performing access control.• Supports in workflow evaluation and improvement on CRM.• Lead desktop and helpdesk support efforts, making sure all desktops’ applications, workstations, and related equipment problems are resolved in timely manner with limited disruptions.• Performing diagnostic tests and debugging procedures to optimize computer systems.• Documenting processes, as well as backing up and archiving data.• Developing data retrieval and recovery procedures.• Designing and implementing efficient end-user feedback and error reporting systems.• Supervising and mentoring employees on new systems and its usage, as well as providing IT support.• Keeping up to date with advancements and best practices in IT administration.• Assist administration team in system setups, conferences, meetings with zero delays.• SAGE ERP and CRM application support.• Handle RMA cases (Return Merchandise Authorisation) for our products of MOXA, NEXCOM, ISON and PROXIM radio devices. Supervisory Responsibilities: • Guides and support employees on resolving system issues, implementing new processes and technology updates.• Monitors and supervises all activities processed by employees on day-to-day basis across company infrastructure, systems, servers, cloud services.

    Required Skills/Abilities: • Tech Savvy Individual being eager to learn and keep regular updates on technology advancement.• Exceptional leadership, organizational, and time management skills.• Strong analytical and problem-solving skills.• Excellent interpersonal and communication skills.Education and Experience:• Master’s / Bachelor’s Degree in Computer science, Information Technology, Information Systems, or similar.• Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.• At least five (5) years’ experience in Industrial Automation Industry or System Integrator or Value Added Distributor or in a similar role / Industry.• Extensive experience with IT systems, networks, and related technologies.• Solid knowledge of best practices in IT administration and system security.

    Easy World Group Companies (eWorld) is a leading Value Added distributor and solution provider of data communication, Industrial automation and Telecommunication products in Middle East region.

    Established in 2002, eWorld is a specialized distributor of leading edge mission critical, enterprise data, voice, security, and industrial networking as well as telecommunications products and solutions across the Middle East. We offer industry leading Networking and automation products backed up by our professional and experienced team to our valuable customers.

    eWorld has a proven track record in providing end to end solutions for our diverse customer base and support our clients with a range of core competencies and value added services to ensure that our customers are returned best value for their investment and obtain products that meet their requirements perfectly. More

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    IT Support Technician | AAF International

    Employment:

    Full Time

    – Provide End-User support for hardware and software issues.- Provide End-User support for remote access to business systems.- Perform IT System status monitoring and reporting.- Perform PC hardware & software installations.- Study and recommend techniques to improve existing systems.- Provide input and assistance for project proposals.- Assist with the investigation related to requests for new IT hardware, software, systems and IT dependent facilities and the proposal of workable solutions and action plans.- Assist with the implementation of approved projects within established budgets and schedules.- Assist with the administration and monitoring of helpdesk tasks.- Assist with the procurement of IT hardware and software.- Assist with monthly Hardware & Software Audit management.- Assist with external audits.- Assist with the implementation and governance of IT policies and procedures.- Assist with the implementation and administration security and threat protection systems.- Produce and maintain I.T statistics, reports, checklists, and other documentation as necessary.

    Essential• 2-3 Years IT department experience.• Microsoft Windows 10 desktop & application support.• Active Directory administration.Desirable• Microsoft Office 365 administration.• Maintaining and configuring network switch infrastructure.• Presenting & training others.• Experience managing company mobile phones. • Experience maintaining & configuring hardware/software audit systems.• Experience maintaining & configuring storage area network (SAN) systems

    AAF International traces its roots to Bill Reed, a skilled engineer and clever entrepreneur who recognized in 1921 that cleaning the air was critical to the growth of society, the development of technology, and the protection of human health. He developed the Reed Air Filter which represented the initial step in building an international company that globally dominates the air filtration industry – AAF International.

    Today, selling under the AAF and AmericanAirFilter brand names, AAF clean air products and systems offer the most comprehensive clean air solutions available in the world. Our products are the industry benchmarks for quality and performance, from simple roughing filters, to air pollution control, to gas containment removal, to the highest efficiency filters used in the most stringent clean environments. More

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    Project Manager | Michael Page

    Employment:

    Full Time

    You’ll be responsible for fast paced delivery of large scale projects including digital dashboards and projection models for government and international organisations.Client DetailsYou’ll join a Strategy & Policy firm who advises the highest level of governments and key departments in international organisations on their strategic options.DescriptionLead projects and develop a team which provides fast paced delivery of digital projects Work to fixed costs and timelines meeting all milestones while creating value Deliver new digital products to stakeholders within traditional industries/environmentsJob OfferAttractive, tax-free salary Joining a highly regarded practice that will open future opportunities in your career Work with forward thinking technology

    Project Manager with experience building digital solutions Strong interpersonal communication skills Worked in both Agile and Waterfall working environments Proven track record of delivering a digital product within a traditional environment

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    VP Technology Transformation | Michael Page

    Employment:

    Full Time

    You’ll drive the continuous improvement of systems and platforms for B2B digital products. You’ll closely with the CTO and partner with leadership to establish technology needs. You’ll build external technology partner relationships with customer experience at the forefront of every interactionClient DetailsYou’ll join a leading intelligence and research group. You’ll work with hundreds of powerful brands offering intelligence to help them grow. You’ll offer innovative digital market services for B2B suppliers and buyers.DescriptionProvide transformation through tech-enabled customer experiences Build and develop a team of Tech Platform Leaders Identify and select technology solutions to optimise the customer’s journeyJob OfferAttractive, tax-free salary Joining a highly regarded group that will open future opportunities in your career Work with forward thinking technology

    Technology Transformation experience with a global B2B environment Strong interpersonal communication skills Partner relationships management Proven track record of delivering customer experience improvements

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    QA Lead | Michael Page

    Employment:

    Full Time

    You’ll be responsible for building an efficient and process driven QA team, with a strong focus around time management and effective QA. The team will be responsible for both automatic and manual testing.Client DetailsYou’ll join a Strategy & Policy firm who advises the highest level of governments and key departments in international organisations on their strategic options.DescriptionBuild and recruit an efficient QA team Implement process and define the QA standard within the business Complete automatic and manual testingJob OfferAttractive, tax-free salary Joining a highly regarded practice that will open future opportunities in your career Work with forward thinking technology

    6-10 years relevant experience as QA Lead Strong interpersonal communication skills Familiar with IT testing tools and practises Project management qualifications and experience

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    Senior Supervisor – IT | Dubai Parks and Resorts

    Employment:

    Full Time

    Building Fun Join the team of the first LEGOLAND® Park in the Middle East and help us create amazing experiences for families from around the world. At LEGOLAND® Dubai we rely everyday on our Model Citizens (employees) in meeting our ultimate goal of bringing the LEGO® values of creativity, imagination, learning, quality and fun to life and deliver truly memorable experiences to our guests.With over 40 interactive rides, live shows and attractions you will be able to find a diverse range of career opportunities in one of the most unique and stimulating work environments you could imagine.Come and work where work is PLAY. At LEGOLAND® we make every child a HERO!Play Your Part To operate as part of the IT team to provide first class IT support and service delivery to LEGOLAND Dubai Resort i.e. theme park, water park, hotel and their back offices. Take ownership of incidents and requests and to act as an escalation point for other members of the IT department. Provide technical coaching and guidance to other IT staff. Develop new and improve existing work processes as required by business.Main Duties: – Delivering IT support services to all staff across the LEGOLAND Resort i.e. theme park, water park, hotel and their back offices. – Work with the local IT team, service desk teams, the Merlin IT Director EMEA to develop and improve the IT Service delivered to LEGOLAND Dubai Resort. – Champion and promote service improvement on an on-going basis to continually improve quality and user satisfaction with IT services. – Single point of ownership for effective provision of systems and services to customers. – Ensure appropriate SLAs are met in all IT services. – Act as point of escalation within the LEGOLAND Dubai IT team- Provide excellent technical leadership. – Deliver positive and proactive customer service in-line with the IT Service culture and mission. – Enable and champion the IT service culture. – Co-ordinate inter-process changes with IT process owners. – Communicating with other members of the IT Support Team and the Director of Finance, and with the DPR IT service desk, DPR infrastructure and application support teams including 3rd party support teams for the specialized hotel systems – Opera PMS, Opentec AssureID, Visionline Access Management, Tiger TMS, Imagicle Call Manager, etc. – Managing major events and/or P1 issues on site, with the assistance of other DPR IT teams. – Proactively improve the service delivery. – Managing third party vendor relationships, where applicable. – Assist other IT Team staff with communication style/content. – Act as mentor & role model to other IT Team staff. – Assist in IT budget preparation. – Any other tasks as delegated by the immediate supervisor. Health & Safety:- Managers/Supervisors are responsible for all aspects of Health, Safety & Security within their department, in line with the Group Policy (HS001). They must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees under their management are aware of the Group Health, Safety and Security Policy and their obligations under it. – They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. – Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated

    Are You a Star? In order to be qualified for this role you should possess the below criteria:Required Qualifications: – Preferably a Bachelor’s degree in Information Technology and/or relevant field. – 3-5 years in Helpdesk/Analyst role Required Experience: – 1-2 years in Supervisory roleJob-Specific Skills: – Utilizing technical skills – Demonstrable experience in autonomous support and proactivity in improving a Service and Support function- Following ITIL best practice where appropriate.- Knowledge & experience of industry best practice in IT service delivery.- Strong technical understanding of the key technologies we use.- Organize team tasks and projects.- Experienced Mentor.- Strong Server Skills.- Excellent trouble shooting skills and ability to work autonomously.- Team Training.- Incident Management process.- Participate in the development and improvement of the service, support, processes and procedures (ITIL).- Ensure incident queues are kept up to date e.g. customers regularly informed of progress.- Monitoring and maintaining service desk performance and systems to a high quality and standard.- Mentor, coach and assist members of the team.The Best Part of The Story We offer a competitive salary and benefits package which includes; housing allowance, annual flight allowance, comprehensive medical coverage, life and accident insurance and other generous allowances.We also care about your career development supported by Learning opportunities for those seeking a long-term future in the Company.

    Dubai Parks and Resorts offers new heights in experiential entertainment through an inspired concept that brings the best of the east and the west in the entertainment industry. Conceived and developed by Meraas Holding, Dubai Parks and Resorts articulates the Dubai leadership’s vision of positioning the emirate as a compelling global tourist destination.

    The first phase of Dubai Parks and Resorts will comprise three theme parks: motiongate™ Dubai, Bollywood Parks™ Dubai, and LEGOLAND® Dubai. The development will also feature Riverland – a grand entrance plaza and Lapita, a family themed hotel. The first phase is scheduled for completion in 2016. Ground work commenced on site in February 2014 More

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    Director of Information Technology | AccorHotels

    Employment:

    Full Time

    Director of Information Technology If you are a knowledgeable talent in software, hardware and networks. A critical thinkers and problem-solvers with great attention to details, an excellent communicator and Hospitality oriented person. Then, we have the job for you! , you will lead the IT capacity in Pullman Zamzam Makkah Hotel where you will manage the implementation and maintenance of information systems, data processing systems and procedures. Being a Pullman employee means embodying and conveying the brand and the company mindset through our Heartist service culture. What is in it for you? – ALL Heartist benefit card offering discounted rates in Accor worldwide – Learning programs through our Academies and the opportunity to earn qualifications while you work – Opportunity to develop your talent and grow within your property and across the world! – Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21 What you will be doing: – Oversee all technology operations (e.g. network security, efficiency and sufficiency) and evaluate them according to established goals. – Devise and establish IT policies and systems to support the implementation of strategies set by upper management – Analyze the business requirements of all departments to determine their technology needs. – Ensure WiFi coverage and quality at all times – Maintain Hotel business intelligence soft wares & hard wares at full functionality to enable all hotel team to smoothly undertake their duties – Purchase efficient and cost effective technological equipment and software. – Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive IT solutions and updates – Proposing strategic solutions and Identify the need for upgrades, configurations or new systems and report to upper management. – Cascade IT Plans & Tasks to IT Team and provide guidance. – Control budget and report on expenditure. – Building and maintaining relationships with external advisors and vendors. – Keep close coordination with Head quarter support team to comply with company procedures & standards. – Ensure that all Software Licenses and laws are adhered to. – Train employees on both software and hardware, troubleshoot, and provide technical support when needed. – Follow all Regional office and industry standard guidelines and requirements e.g. PCI, IT Audit, GDPR etc. Implement policy and procedures to guarantee data and assets availability, integrity and security as per the company standards and ensure business continuity

    Experience and skills include: – Bachelor’s degree in IT Field – Minimum of 6 years’ experience in a similar role. – In-depth knowledge of IT trouble shooting, Trends and best practices. – Excellent interpersonal, communication, problem solving and organizational skills – Strong attention to detail, Highly responsible, organized & reliable – Ability to multi-task and work well under pressure

    A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

    We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.

    From luxury to economy and in every corner of the globe, AccorHotels’​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services. More

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    Data Center Specialist Consultant | RTC-1 Employment Services

    Employment:

    Full Time

    Position Title: Data Center Specialist ConsultantEmployment Type: Full-time Salary: 23K SAR all-inclusive, depending on experience and qualifications Job Location: Jeddah, KSAA highly recognized international group handling Information Technology & Services located in KSA.Job Description: • Assess current facility and revalidate assumptions• Obtain estimates from manufacturers/vendors for the various requirements• Evaluate the proposals and make sure they meet the requirements and also comply with industry standards such as TIA-942, etc. • Review the designs submitted by the engineering and design firm and make sure it meets the requirements• Coordinate with various stakeholders and involve them as and when required in the various stages of the project• Assist in the preparation of tender documents

    Qualifications:• Open for Asian and Arabic nationals• Male/Female, 45 years old and below• Bachelor’s Degree in IT, Electrical Engineering, or any related course• At least 6 years of IT experience with at least 5 years in building, upgrading, and/or migrating Data Centers along with operation and management experience• Fundamental knowledge in Operating Systems such as Linux, Windows and Solaris including virtualization using VMWare and Hyper-V• Knowledgeable in Data Center cooling, Data Center power, Dynamic/Rotary UPS Systems, BMS, Products and technologies from APC, Emerson/Liebert, Chloride, and Airedale, Water leak detection systems, and Data Cable management• Data center experience in the HPC field is a plus including working knowledge in servers, interconnects, cabling, and cooling techniques

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More