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    IT Administrator | Excelsior Group ME

    Employment:

    Full Time

    We have an opening for a IT Administrator with one of our well established Maritime Company located in Dubai. In case if this interest you kindly share a copy of your updated CV with latest photograph on it.The salary bracket starts from AED 6,000 onwards, depends on the candidate’s experience in the IT coordination field & IT administration.Looking for a smart, young candidate with excellent communication skills as this candidate will have to communicate in other regions as well.Below is the job description : this is the immediate requirement.* Work location : Dubai, UAE ( HO)* Age : from 25 years to 30 years* Gender : Male candidates only due to the nature of work, and at times they need to sit late hours, pulling cables for fixing systems etc.* Also, consider the freshers that got IT knowledge and zeal to learn to shape their career in IT.* Work Experience – 2 to 3 years UAE experience in the similar field* Degree: Above Metric or any Diploma in IT* Nationality: Any* Period: 6 to 12 months can be extended based on the performance.* Very good communication* Relevant experience as per the job description* 60% onsite job & 40% IT administration jobThis position reports to Sr. IT Coordinator, responsible to be the part of part of a global shared service organization, and works in close cooperation with all IT teams.Main tasks * End User Training – identify needs, arrange training’s, and liaise with IT Communication and Training manager through online and physical training courses* Local Contracts – follow up with local vendor, identify needs and renewal cycle.* Ensure local support to applications, network management, server management, order fulfilment, IT governance and security* Local Deskside Support* Assist 1st Line support team if or when required, identify recurring issues/ problems and automation opportunities and report to IT Support Delivery Manager* Monitor user satisfaction scores, identify improvement potential* Ensure all incident and request registered in global helpdesk system is handled according to IT agreement, principles and guidelines* Advice on IT investment Budget* Provide accurate reporting as required* Act within the corporate governance policyAccountabilities * Order and secure facilities, equipment & supplies required to provide services.* Resolution of Incidents reported to 2nd Line support.* Follow up & conclusion of Incidents escalated to 2nd Line and 3rd Line.* Follow up and report on business unit request task and IT project status* Area IT support and operations according to Service Level Agreements* IT infrastructure in accordance with company IT policies and guidelines.* Area end user satisfaction of helpdesk services* Annual Operations Plan/policy deliveries related to IT Compliance with company IT policies and guidelines

    Mandatory requirements * Excellent written and spoken English skills and ability to understand & convey complex IT scenarios* University level degree in IT or Business Administration or relevant industry experience* Service minded attitude and ability to communicate with all levels within the businessAdditional preferences : Project managementOur client global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalization. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, take innovation, sustainability and unparalleled customer experiences one step further.

    Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors.

    Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity. More

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    IT Help Desk Support | Emad Trade House

    Employment:

    Full Time

    Installing and configuring computer hardware, software, systems, networks, printers & scannersMonitoring and maintaining computer systems and network Responding in a timely manner to service issues and requestsProviding technical support across the company (this may be in person or over the phone)Setting up accounts / devices for new usersTesting new technology & Apps (Customization) – Mostly Cloud Based applicationsCross-platform experience in application architectureTesting new technologyConducting online & on site training for staff

    – A strong working knowledge of computer systems, hardware, and software- Knowledge of Firewall and Security Apps like Fortinet & Trend Micro – Knowledge of Google will be prefered – A technical, logical thought process- An ability to stick to strict deadlines- An ability to prioritise and delegate- A keen eye for detail- Excellent communication and interpersonal skills.

    We have tried to be a step ahead of time pioneering the way to bring cost effective solutions for the Food, Beverage, Pharma & Cosmetic industry yet maintaining high standards of quality through continuous dedication & innovative ideas. EMAD TRADE HOUSE in the Middle East has overcome a decade of challenges & grown to become one of the leading trading house with warehousing facility in Jebel Ali, Dubai & fully geared to serve the industry JIT basis.

    In this rapidly changing business environment, all our employees are united to achieve the leadership through hard work, & determination in revitalizing Middle East business undertaking. We have a growing team comprising of 50 + talented individuals from South Asia & GCC with competency in Finance, Pharmaceuticals, Product Development, Mechanical Engineering & Sales. More

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    IT Director | Connected Group ME

    Employment:

    Full Time

    This position is based in Riyadh, reports to the group CTO, and the preference is for candidates from Fintech, Edtech or Media.Key Responsibilities and Accountabilities: Business • Provides the vision and leadership for designing, developing, and implementing IT initiatives that create customer and/or business value. • Translates the company vision into IT systems and procedures, articulating this critical link to the company stakeholders including the Executive Team, IT staff and employees. • Ensure the organizational structure is appropriate for supporting the organisation’s current and future business needs. • Translate business needs into system solutions making maximum use of available tools while ensuring longer term supportability of the architecture. • Oversee the development, design, and implementation of new applications and changes to existing computer systems and software packages. • Lead and coordinate selection, installation, operation, support, and maintenance of our information technology infrastructure (operating systems, networks, telecommunications, hardware, and peripherals). • Responsible for the assessment, inventorying, and disposition of hardware and software. • Ensure the continual operation of the IT network including the wireless networks. • Ensure availability of necessary application systems to support business and operation needs. • Maintain security and privacy of the information systems, communication lines and communications equipment, and other IT-related equipment. • Protect the company and its operations against IT risks, including unauthorized access to information, data integrity problems, loss of processing capability, and poor service levels. Develop, review, and certify all backup and disaster recover procedures and plans. • Develop IT policies and procedures to ensure consistency in standards and leveraging of common systems. • Ensure written documentation is created and maintained to include user and system manuals, license agreements, and all documentation relating to modifications and upgrades. People and Relationships • Provide leadership, direction, and development to staff in the IT group, ensuring the team operates in a manner aligned to the organisation’s values. • Be viewed as a critical voice among the Operating Team, driving cross-functional collaboration through the IT team. • Collaborate with the CTO to oversee analysis and evaluation of staffing requirements to fulfil business requirements including evaluation of vendor partners and build vs. buy decisions as they relate to outsourcing vs. in-house provisioning. • Identify and develop strategic partnerships with key IT suppliers, vendors, and consultant organizations. Financial • Ensure the IT infrastructure is reliable, secure, cost efficient, and strategically sound, reflecting business needs and best practice in creating value for the company and the customers. • Establish and measure IT performance relative to cost, value creation and customer satisfaction in the key areas of operating systems, telecommunications, network management, and desktop support. • Forecast and track financial results of the IT group throughout the year to meet budget projections.

    Experience and Qualifications: • Degree in information technology or related fields (computer science; technology management), or equivalent work experience. • 10+ years of total IT experience including computer operations management, multiple roles in systems implementation, supervision of technical personnel, architecture, security/compliance, business-wide strategic planning, and budgetary responsibility. • Experience in managing local networks in Windows environments, web server administration, and hosted environments. • Verifiable track record of effective leadership which includes strong strategic thinking and successful execution with technical and intellectual resources. • Ability to establish immediate credibility at all levels, inside and outside the organization. • Experience with the Agile software development methodology. • Understanding of and experience with Service Level Agreement (SLA) best-practices. • Knowledge of source control management and automated testing concepts. • Proficiency in modern digital platform ecosystems (cloud architecture, CMS, ERP, DAM, MAM) Interpersonal attributes:• A proven track record of delivering creative technology solutions. • Passion to deliver craftsman-quality work both individually and as part of a team • Exemplary communication skills with both technical and non-technical stakeholders • Passionate about digital transformation and opportunities for innovation. • Action-oriented with strong project management skills. • Ability to resolve complex and unfamiliar problems in a timely manner.

    Established in 1997 in Hong Kong, ConnectedGroup is a regional executive recruitment and search consultancy with broad coverage across a full range of functional and industry specialisms, each serviced by dedicated teams. Our strategy is to continue to develop our offering as a ‘big boutique’ where we combine high levels of engagement and accountability with a comprehensive scope of delivery capability.

    Our core services include; Retained Executive Search, Exclusive Contingent Search and Contingent Recruitment services for mid to senior permanent positions as well as Contract Staff and Interim Management services. We also engage with clients to deliver specialised and tailored projects such as volume recruitment and market mapping exercises.

    Our mission is “to be remembered for exceeding expectations”​ which drives us to deliver outstanding levels of service and exceptional outcomes for clients and candidates, as well as meaningful careers for our team. We recruit and measure our employees against the values of being Candid, Creative and Connected which drives our open and transparent culture whilst encouraging new ideas and focuses us on internal communications that leverage greater benefits for our clients. At ConnectedGroup words such as ‘respect’​, ‘integrity’​ and ‘professionalism’​ are not aspirational, they are prerequisite behaviours and are expected in all aspects of our work. More

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    Project Coordinator ( PMP) | Etimad Holding

    Employment:

    Full Time

    ResponsibilitiesCoordinate project management activities, resources, equipment and informationBreak projects into doable actions and set timeframesLiaise with clients to identify and define requirements, scope and objectivesAssign tasks to internal teams and assist with schedule managementMake sure that clients’ needs are met as projects evolveHelp prepare budgetsAnalyze risks and opportunitiesOversee project procurement managementMonitor project progress and handle any issues that ariseAct as the point of contact and communicate project status to all participantsWork with the Project Manager to eliminate blockersUse tools to monitor working hours, plans and expendituresIssue all appropriate legal paperwork (e.g. contracts and terms of agreement)Create and maintain comprehensive project documentation, plans and reportsEnsure standards and requirements are met through conducting quality assurance tests

    Requirements and skills:Proven work experience as a Project Coordinator or similar roleExperience in project management, from conception to deliveryAn ability to prepare and interpret flowcharts, schedules and step-by-step action plansSolid organizational skills, including multitasking and time-managementStrong client-facing and teamwork skillsFamiliarity with risk management and quality assurance controlStrong working knowledge of Microsoft Project and Microsoft PlannerHands-on experience with project management tools (e.g. Basecamp or Trello)- Minimum Bachelor degree in IT or related field- Must PMP certified.

    Etimad Holding is a technology solutions and services company with dedicated focus on security system solutions, system integration, project fulfillment and execution. We are a dynamic company comprising of highly skilled individuals capable of providing solutions in our field as per the user’s requirements/demands. More

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    IT Manager | New East General Trading

    Employment:

    Full Time

    INFRASTRUCTURE• Manage Network and Security.• Servers (on-premises windows server and Cloud-Azure server)• Manage database Backup (on-premises and cloud) • Manage and maintain End user IT support• Providing End user training• Biometric/CCTV/iPABX • Adhere to IT Policies and procedures SOFTWARE:• Assist in implementation of software(s)• Assist in aligning Software with business process SAP Business one (Techno – functional)• Strong knowledge on SQL and HANA db• Background on Di/API• Background on .Net • Responsible for all the aspects related to SAP B1 company’s ecosystem.• Ensures the smooth and uninterrupted operation of ERP system and all the related to it subsystems. • Manage and create Reports and queries• Assist in integration with other applications• Assist in implementation of business process and align with SAP Business One

    Salary:
    AED
    8,000 to 10,000
    per month inclusive of fixed allowances.

    Key Competencies• Communication skills• Understanding the laws related to finance, labour law.• Team work• Customer Service• Ability to work effectively with staff of all levels • Ability to understand business requirements and relate to MIS• Awareness of safety and health risks and controls for risk reduction related to area of work.Qualifications• Bachelor’s Degree • 5+ years’ experience, • Proven working experience • English language skills in verbal and written communication • Familiarity with ERP Software, WMS, Ecommerce, HRMS • Strong Knowledge in Networking • Strong Knowledge in Windows server

    New East has been serving automotive businesses since 1992. We are the largest importer & distributors of aftermarket automotive parts in United Arab Emirates. We are a proud member of Auto Parts Member Group (APMG) an industry-recognized organization that certifies and aims to create a support community for all Auto Parts Merchants in Dubai.

    People are at the heart of everything we do at New East. We continually invest in our highly skilled team,to ensure we progressively advance our organization and meet the future needs of the automotive aftermarket.

    Being the best in our field is the trademark of our company. We consistently strive to achieve zero lost sales and zero late deliveries for each and every customer. More

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    Junior IT Executive | New East General Trading

    Employment:

    Full Time

    • Candidate must have experience with Network & Security (Includes Firewall, Structured Network/ ip)• Manage and Maintain End User IT support• Looking for someone with following hands-on experience on these Skills/Experience• Windows serves• Cloud – Azure server services• Active directory• Structured network • Firewall configuration and management• Maintain CCTV network and related software• Maintain iPabx • Salary Ranging: 3500 AED to 4500 AED.• Serious candidates. If you are not aware of above information, then PLEASE DO NOT APPLY.Urgent Requirement.• Shift wise job Day/Night.• Preferably Male Candidate.• Ability to communicate with various levels within the organization• Strong knowledge to read and write English.

    Salary:
    AED
    3,500 to 4,000
    per month inclusive of fixed allowances.

    Qualifications• Bachelor’s Degree / Degree in Engineering • 3-5 years’ experience, • Proven working experience • English language skills in verbal and written communication • Strong Knowledge in Networking • Strong Knowledge in Windows server Key Competencies• Communication skills• Team work• Customer Service• Ability to work effectively with staff of all levels • Awareness of safety and health risks and controls for risk reduction related to area of work• Willingness to learn and widen the scope of organizational knowledge related to IT

    New East has been serving automotive businesses since 1992. We are the largest importer & distributors of aftermarket automotive parts in United Arab Emirates. We are a proud member of Auto Parts Member Group (APMG) an industry-recognized organization that certifies and aims to create a support community for all Auto Parts Merchants in Dubai.

    People are at the heart of everything we do at New East. We continually invest in our highly skilled team,to ensure we progressively advance our organization and meet the future needs of the automotive aftermarket.

    Being the best in our field is the trademark of our company. We consistently strive to achieve zero lost sales and zero late deliveries for each and every customer. More

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    Senior Infrastructure Engineer (Outsourced – 1 Year) | ADIV Human Resources Consultancy

    Employment:

    Contract

    Senior Infrastructure Engineer (Outsourced – 1 year) for Abu Dhabi entityTHIS IS AN OUTSOURCED ROLE FOR A DURATION OF ONE YEARThe CompanyOur client is an Abu Dhabi Public Joint Stock Company (PJSC) in the capital markets and financial sector – the second largest in the Arab region and part of the region’s largest holding companies. The RoleThe Senior Infrastructure Engineer is responsible for handling the installation and configuration of organization’s infrastructure, including systems, networks, and related components; to enable the business users to transfer information, communicate and operate efficiently and effectively as per defined quality policies and governance frameworks.Key Job Responsibilities include:- Support the installation, setup, maintenance, and operation of organization’s networks and systems.- Develop reports pertaining to the overall performance of the organisation’s networks and telecommunication infrastructure to ensure that all business units receive appropriate and timely support.- Handle the installation and maintenance of the workplace’s main servers, systems and infrastructure applications for all systems, replacement of old servers, and all related operating systems to ensure they are all operating effectively to achieve the organisation’s objectives.- Gather and analyse user requirements to identify, predict, interpret, and determine future system capacity and sizing requirements.- Ensure that an up-to-date enterprise inventory of the organization’s IT infrastructure components is maintained and regularly updated.- Prepare recommendations for current product updates, new products and standards and implement appropriate solutions in consultation with the IT Infrastructure.- Provide the necessary support for assigned business units of the organisation’s IT infrastructure and ensure that sufficient backup support teams are available to take-over as and when required.- Ensure that reliable operating system environments are provided such that organization’s applications are able to meet the required service levels.- Monitor system and network availability, capacity, and sustainability for organization to ensure smooth running of business operations.- Maintain relationship with selected suppliers and subcontractors for networking and telecommunication systems and hardware delivery and maintenance and provide expertise on supplier support contracts and their required service levels

    PL. NOTE: THIS IS AN OUTSOURCED ROLE FOR A DURATION OF ONE YEAR- Bachelor’s degree in IT, Computer Science, Business Information Systems, or any related field.- 6 years of relevant experience in Information Technology with a focus on IT Infrastructure.- Experience with incident ticketing systems, workstation management systems and desktop imaging. – Knowledge of Microsoft Active Directory, Exchange 2010 and SQL Server.- Good knowledge of security as it relates to cloud-based infrastructure.- Experience using automated monitoring tools.- Ability to identify incident trends to elevate incidents in accordance with standard protocols.- Good attention to detail, testing and documentation.- Knowledge of ITIL and industry best practices- Strong virtualization experience using Hyper-V, VM Ware, Citrix Xen App and NetScaler.- Proven ability to work in a cloud based or hosting environment.- Experience working with NetApp storage.- Experience in Microsoft System Centre 2012

    ADIV Human Resources Consultancy L.L.C.” is an Abu Dhabi based on-shore company and we operate with high standards and provide value-added services. We understand the volatility of the market and the change in the needs of its clients. Keeping this in mind, we hire only the best of Consultants whose exposure to the market and the region is of the highest standards. “ADIV Human Resources Consultancy L.L.C.” will make the talented people fit into the right place so that they can enhance their skills. We uphold this responsibility to fulfill our commitment as ‘Let’s make the solutions possible for all diversity of people’ More

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    Senior IT Engineer | Kemipex

    Employment:

    Full Time

    • Support the Chairman, and Teams to maintain standards and functionality.• Installing and configuring computer hardware, software, systems, networks, printers and scanners.• Monitoring and maintaining computer network systems.• Responding in a timely manner to service issues and requests• Providing technical support across the company (this may be in person or over the phone)• Creating new email setting up accounts for new user’s office 365 a local domain and training• Repairing and replacing equipment if necessary.• Coordinating with Admin and Graphic Designer team for Creating Business Card, Letterhead• Magazine, Brochure and Editing some minor changes.• Coordinating with printing team for the quality of company stuff and timely delivered on time.• Perform troubleshooting, repair, and data restoration.• Perform weekly maintenance activities (e.g., Server, Firewall, Network switches, backups upgrade)• Maintain licenses and upgrade schedules.• Coordinate with Etisalat Team for our company monthly bills saved in server and coordinating with accounts team for monthly payment.• Coordinate with Vodaphone Team (INDIA) for company monthly bills saved in server coordinating with accounts team for timely payment.• Coordinate with Microsoft Apps and software for company monthly bills saved in the server.• Downloading Adobe, WebEx, Vimeo, Upwork, Do parser, monthly bills saved in the server and coordinating with accounts team for Credit card payment.• Always checking Microsoft Troubleshoot in generating tickets and follow-ups till issue resolve.• Regularly check the subscription and coordinate with senior for renewal date.• New company Stamp designing and get approval for the same.• Asset management timely update file.• Antivirus upgrading for troubleshoot issue with timely removal of an old employee from License management.• Creating rules in office 365 as per company requirements, email tracing including backup of old employee, PST file saving in Ex-employee, removal of license, and created some custom rules for blocking malware ransomware from office 365.• Timely checking of Acronyms Cloud backup of any failure even restores if any file needed.• CCTV maintenance hardware for troubleshooting a software.• Always coordinate with the vendor for new purchase renewal a replacement. • Promptly coordinate with the Amazon for new purchase replacement refund for the faulty item a repair.• Coordinate with Account manager of Etisalat for new landline, Sim card or any plan upgrade a degrade query.• Coordinating with admin team for cancellation of landline and preparing letter for cancellation of clearance certificate• Preparing and set up the Avaya phone for new configuration of extension adding new landline creating rule as per management (e.g. Call forwarding, ring to multiple extension, tagging for forwarded line)• Ensure Server room maintenance arranges schedule downtime for dressing an upgradation of peripheral.• Organize the Troubleshoot access control creating new employee activation deactivation of door.• Maintaining employee code list for new joiner.• Knowledgeable in Office 365 administration Experience. (Mail Flow rules, MS Exchange, email setup, etc.)• Handling Network Administration (DHCP, VPN, VLAN, Firewall Policies, CCTV, port forwarding, ddns, etc.)

    • Well knowledge of Office 365 administration Experience. (Mail Flow rules, MS Exchange, email setup, etc.)• Micro dynamics knowledge is additional advantage • Can Manage Network Administration (DHCP, VPN, VLAN, Firewall Policies, CCTV, port forwarding, ddns, etc.)• Familiar in System and Server Administration. (Windows Server Setup, File server, VPN server, DHCP, DNS Domain Control, Group Policies, etc.

    Built over a rich legacy of over 50 years in the Chemical Industry, Kemipex is a leading developer and supplier of technologically-advanced and economically-improved chemical products and solutions. Based in the Middle East, we are involved in business operations across the globe. Apart from being key players in several chemical sectors like food, pharma, coatings and advanced construction raw materials, we are primarily a leading market figure in the Lubricant industry. Complying with various industrial specifications, our potent resources and strong technological database help us maximize the reliability, efficiency and lifespan of our customers finished products. More