IT – Network Administration

Employment:

Full Time

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismManagement LevelSenior ManagerJob Description & SummaryThe Technology Consulting team is shaping the Digital and IT market in the GCC. Working with Public and private sector clients to help them improve overall value delivered to their customers and employees by formulating digital strategies and help them in the implementation. We are helping clients unlock the potential of digital by increasing their customer engagement, providing their employees with powerful tools, and helping them optimize and digitize their operations.We are a growing team and looking for dynamic, flexible, proactive and hardworking consultants who have a passion for shaping cyber security positively in the GCC over the coming years. We have a strong pipeline of large, transformational opportunities with our clients which will provide great opportunities for all our people to step up and player significant and rewarding roles in an entrepreneurial and innovation driven environment.Responsibilities: – Work under the supervision of cyber security leadership within the Technology Consulting practice.- Oversee the development of cyber security programs in different domains including the development of strategy, GRC, architecture, identity and access management and cyber security solutions based on leading practices such as NIST, CIS, ISO27 and others.- Oversee the design of target technical security architecture for clients with deep understanding and analysis of emerging cyber security solutions including, but not limited to, threat intelligence, anti-advanced persistent threats, DLP, SIEM, GRC, security analytics, Identity and access management, incident response and others.- Good understanding of either of ISMS, NIST, NCA regulations or/and good understanding of security architecture and relevant technologies.- Ability to have independent cyber security conversations with clients and develop opportunities.- Good understanding of latest cyber security trends and business expectations from cyber security teams.- Develop RFPs, evaluate different technologies and conduct vendor evaluation and selection.- Communicate effectively (both verbal and writing) with both IT personnel, executives and user communities.- Coordinate, facilitate and make presentations.- Support in business development activities by developing technical and financial proposals and being proactive in selling.- Work with colleagues across all Middle Eastern offices on client engagements and internal initiatives as well as with international teams.- Conduct research on emerging cyber security technologies and disseminate knowledge to Technology consultants and clients where required.- Assist in developing new service offering for the Technology business unit in the domains of cyber security.- Whilst working in the Cyber team you will further build on your understanding of the key themes in the market and in the region.- Work collaboratively with other cyber security experts to shape the future of our clients and to bring about positive change.- You will have access to all of the latest training and development tools and the support of the wider PwC network.

Requirements: – Years of experience: 9-11 years of experience in cyber security including development of cyber security strategies, end to end cyber security transformation programs, security architecture and extensive knowledge of latest cyber security technologies and standards.- Education: B.A/ B.Sc. in Computer Engineering or related field.- Experience in government, banking, telco and/or utilities sectors is a plus.- M.Sc. in Computer Engineering or related field is preferred.- Certification in cyber security(e.g., CISSP, CISM, SANS) will be relevant.- Strong understanding of emerging cyber security technologies and standards.- Familiarity with the Middle East region is important- Special experience in identity and access management, GRC, SIEM/SOC and DLP is a plus.- Achievement oriented with the ability to be flexible and adaptive on a daily basis.- Excellent organisational skills, having the ability to prioritise workload whilst being resilient and able to cope well under pressure and meet tight deadlines.- Excellent problem solving skills with a structured thinking process.- Strong connections and relationships with clients in Saudi Arabia and the UAE is a plus.- Strong time-management and organizational skills.- Ability to learn new concepts and carry out technical research.- Proven IT skills in Microsoft Office and G-suite applications.- Language Skills: Excellent communication skills (verbal and written) in English (Arabic is a plus).- The ability and willingness to travel within the Middle East is a MUST.

At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

Employment:

Full Time

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismManagement LevelManagerJob Description & SummaryThe Technology Consulting team is shaping the Digital and IT market in the GCC. Working with Public and private sector clients to help them improve overall value delivered to their customers and employees by formulating digital strategies and help them in the implementation. We are helping clients unlock the potential of digital by increasing their customer engagement, providing their employees with powerful tools, and helping them optimize and digitize their operations.We are a growing team and looking for dynamic, flexible, proactive and hardworking consultants who have a passion for shaping cyber security positively in the GCC over the coming years. We have a strong pipeline of large, transformational opportunities with our clients which will provide great opportunities for all our people to step up and player significant and rewarding roles in an entrepreneurial and innovation driven environment.Responsibilities: – Work under the supervision of cyber security leadership within the Technology Consulting practice.- Manage the development of cyber security programs in different domains including the development of strategy, GRC, architecture, identity and access management and cyber security solutions based on leading practices such as NIST, CIS, ISO27 and others.- Manage the design of target technical security architecture for clients with deep understanding and analysis of emerging cyber security solutions including, but not limited to, threat intelligence, anti-advanced persistent threats, DLP, SIEM, GRC, security analytics, Identity and access management, incident response and others.- Good understanding of either of ISMS, NIST, NCA regulations or/and good understanding of security architecture and relevant technologies.- Ability to deliver complex projects to client expectations without any major supervision.- Ability to mitigate project risks, overruns along with project team well-being- Develop RFPs, evaluate different technologies and conduct vendor evaluation and selection.- Design end to end security operations center with the required facility, processes, technologies and people.- Communicate effectively (both verbal and writing) with both IT personnel, executives and user communities.- Coordinate, facilitate and make presentations.- Support in business development activities by developing technical and financial proposals and being proactive in selling.- Work with colleagues across all Middle Eastern offices on client engagements and internal initiatives as well as with international teams.- Conduct research on emerging cyber security technologies and disseminate knowledge to Technology consultants and clients where required.- Assist in developing new service offering for the Technology business unit in the domains of cyber security.- Whilst working in the Cyber team you will further build on your understanding of the key themes in the market and in the region.- Work collaboratively with other cyber security experts to shape the future of our clients and to bring about positive change.- You will have access to all of the latest training and development tools and the support of the wider PwC network.

Requirements: – Years of experience: 6-8 years of experience in cyber security including development of cyber security strategies, end to end cyber security transformation programs, security architecture and extensive knowledge of latest cyber security technologies and standards.- Education: B.A/ B.Sc. in Computer Engineering or related field.- Experience in banking, telco and/or government sectors is a plus.- M.Sc. in Computer Engineering or related field is preferred.- Certification in cyber security (e.g., CISSP, CISM, SANS) is required.- Strong understanding of emerging cyber security technologies and standards.- Good understanding of emerging cyber security technologies and standards.- Familiarity with the Middle East region is a plus- Special experience in identity and access management, GRC, SIEM/SOC and DLP is a plus.- Achievement oriented with the ability to be flexible and adaptive on a daily basis.- Excellent organisational skills, having the ability to prioritise workload whilst being resilient and able to cope well under pressure and meet tight deadlines.- Excellent problem solving skills with a structured thinking process.- Strong connections and relationships with clients in Saudi Arabia and the UAE is a plus.- Strong time-management and organizational skills.- Ability to learn new concepts and carry out technical research.- Proven IT skills in Microsoft Office and G-suite applications.- Language Skills: Excellent communication skills (verbal and written) in English (Arabic is a plus).- The ability and willingness to travel within the Middle East is a MUST.

At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

Employment:

Full Time

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory – OtherManagement LevelSenior AssociateJob Description & SummaryThe Technology Consulting team is shaping the Digital and IT market in the GCC. Working with Public and private sector clients to help them improve overall value delivered to their customers and employees by formulating digital strategies and help them in the implementation. We are helping clients unlock the potential of digital by increasing their customer engagement, providing their employees with powerful tools, and helping them optimize and digitize their operations.We are a growing team and looking for dynamic, flexible, proactive and hardworking consultants who have a passion for shaping cyber security positively in the GCC over the coming years. We have a strong pipeline of large, transformational opportunities with our clients which will provide great opportunities for all our people to step up and player significant and rewarding roles in an entrepreneurial and innovation driven environment.Responsibilities: – Work under the supervision of cyber security leadership within the Technology Consulting practice.- Support in the design and development of cyber security programs in different domains including the development of strategy, GRC, architecture, identity and access management and cyber security solutions based on leading practices such as NIST, CIS, ISO27 and others.- Assist in the design of target technical security architecture for clients with deep understanding and analysis of emerging cyber security solutions including, but not limited to, threat intelligence, anti-advanced persistent threats, DLP, SIEM, GRC, security analytics, Identity and access management, incident response and others.- Team player – Ability to deliver complex projects along with team to client expectations- Multi-tasked, can contribute on multiple projects at a given time- Support in the implementation of cyber security solutions at client premises and be able to work closely with security vendors and system integrators.- Communicate effectively (both verbal and writing) with IT personnel, executives, and user communities.- Support in coordinating, facilitating, and making presentations.- Support in business development activities by developing technical and financial proposals- Work with colleagues across all Middle Eastern offices on client engagements and internal initiatives as well as with international teams.- Conduct research on emerging cyber security technologies and disseminate knowledge to Technology consultants and clients where required.- Assist in developing new service offering for the Technology business unit in the domains of cyber security.- Whilst working in the Cyber team you will further build on your understanding of the key themes in the market and in the region.- Work collaboratively with other cyber security experts to shape the future of our clients and to bring about positive change.- You will have access to all of the latest training and development tools and the support of the wider PwC network.

Requirements: – Years of experience: 3-5 years of experience in cyber security including development of cyber security strategies, end to end cyber security transformation programs, security architecture and extensive knowledge of latest cyber security technologies and standards.- Education: B.A/ B.Sc. in Computer Engineering, Cyber Security, or related fields.- Experience in banking, telco and/or government sectors is a plus.- M.Sc. in Computer Engineering, cyber security or related fields is preferred.- Certification in cyber security (e.g., CISSP, CISM, SANS) is a plus.- Strong understanding of emerging cyber security technologies and standards.- Special experience in identity and access management, GRC, SIEM/SOC and DLP is a plus.- Achievement oriented with the ability to be flexible and adaptive on a daily basis.- Excellent organisational skills, having the ability to prioritise workload whilst being resilient and able to cope well under pressure and meet tight deadlines.- Excellent problem solving skills with a structured thinking process.- Strong time-management and organizational skills.- Ability to learn new concepts and carry out technical research.- Proven IT skills in Microsoft Office and G-suite applications.- Language Skills: Excellent communication skills (verbal and written) in English (Arabic is a plus).- The ability and willingness to travel within the Middle East is a MUST.

At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More

Employment:

Full Time

The Company: Fast Telco Subsidiary of Ooredoo The Role: Provide superior customer service by handling and resolving technical customer complaints / issues that have been escalated to them by the Customer Care Inbound team, FT Hotline, by management, by Retail Store staff, by Sales and dealers, Provide 1st level support and technical assistance for incoming queries and issues related to B2C FT customers. Key Accountabilities & Activities: – Handle and resolve customer complaints and technical problems experienced by customers across the range of Company products and services, by efficiently following set procedures and maintaining a high level of excellent customer service. – Receive calls from the 121 Hotline from Retail Stores and dealers. – Handle and resolve customer complaints and technical problems across the range of Company products and services, experienced by customers who have been directed to the F2F Help Desk from Retail Store staff. – Handle and resolve complaints by visiting customer premises and performing trouble shooting activities and collect payments where applicable. – Respond to email complaints, information for promotions, invitations and other key events from Retail Stores, dealers, other departments within Ooredoo and direct from customers. – Receive Trouble Ticket requests through the Call Centre, through the F2F Help Desk, and from the Sales Support team. Handle payment transactions from customers who wish to pay their bills and top up credit on mobile phone. – Describe and escalate problems through the Customer Care systems. – Investigate complaints through the various relevant internal systems and applications (BSCS/CRM/ Funtech service, MPOS, VAD and others) – Liaise between Technology and the customer when an issue needs to be escalated for investigation and resolution. – Providing training for BSCS, CRM, WMNET provision for new and existing Retail Store, Customer Care and Sales staff. – Gather customer information from various areas within the Company, such as Technology, Call Monitoring, and Finance etc.) as required and investigate the facts, under supervision from the Team Leader, when there is a customer complaint and/or a legal issue concerning customers and the Customer’s Call Centre services and liaise with the Legal Department accordingly. – Follow up on escalated TT’s with other departments like tech, finance, marketing, sales, CC. – Provide efficient support for B2C customers over the phone with to first call resolution KPI. – Escalate non-resolved cases to concerned departments as per Interaction Center procedures. – Follow-up on progress of complaints settlement with departments involved, and ensure regular information is shared with customers. – Identify and escalate situations requiring urgent attention to shift leader or supervisor. – Get the customer confirmation before closing any trouble ticket and provide proper conclusion on remedy system. – Adhere to Interaction Center KPIs and defined service levels sat on employee yearly objectives. – Respond to email messages for customers seeking help and contact them if required. – Step-by-Step configuration for customer devices. – Troubleshooting customer last mile and access equipment related to DSL and GPON subscriptions. – Troubleshooting Wi-Fi issues of customers CPEs. – Ensure customers subscribed speeds are matching service subscription defined in Company CRM. – Execute additional configuration as per customer request within customer subscription bundle and eligibility. – Detect and report issues that appear to impact large numbers of customers in early stages. – Complete daily reports, that reflects the number and type of received complains. – Act as a source for technical assistant and as a reference for other team members when needed. – Prepare various reports daily and as required including the Reconciliation Report (Daily income payment report), Agent Daily Activity Performance Report and Investigation Report and make recommendations as part of the CIP. – Proactively take responsibility for self-improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise. – Other duties as directed by supervisor or other superiors.

Requirements: – Network Experience covering basic routing and switching knowledge. – Experience with Wi-Fi networks configuration and Troubleshooting. – Proficiency in both English and Arabic languages. – Knowledge and experience of customer service practices and call Center processes. – Experience with DSL media troubleshooting and configuration. – Experience with GPON media troubleshooting and configuration Qualification: – Diploma/Bachelor degree in computer science, engineering or a related field. – Fresh graduated or have relevant experience. – A+ , MCSE , CCNA certificate (Preferred) Note: you will be required to attach the following: – Resume / cv

We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.

Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More

Employment:

Full Time

DESCRIPTION We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can achieve amazing results and put smiles on people’s faces, this could be the role for you.As a Security & Loss Prevention Coordinator (SLP), your duties are to provide security services, investigation and asset protection in designated area of responsibility, assist in mitigating product loss, and maintain customer satisfaction in accordance with EMEA Security and Loss Prevention guidelines and policies. The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions. SLP coordinator’s day-to-day activities involve planning, organizing, coordinating, implementing and executing process and procedures laid down by the organization and the SLP function. Identify the shrink aspects at AMZL delivery network including delivery partners. Identify the potential pilferage opportunities and organized fraud and work closely with the concerned stakeholders to mitigate the causes of losses. Optimum utilization of the resources to ensure and maintain high quality and timely support to Business teams. Conduct risk assessment and process audit for the respective sites and work in accordance with the security policies and guidelines.This is a varied, complex role and every day is different!YOU WILL• Perform risk assessments of site & operation model and frame mitigation measures• Manage physical security of sites through guarding service & monitor optimum functioning of electronic surveillance devices• Conduct detailed investigations within the policy framework, identify root cause & write report, develop management action plan for process formulation/ compliance/ improvement.• Drive corrective and preventive process changes that could impact shrink reduction matrix positively.• Build effective working relationship within team & manage stakeholders to drive closure of optimization trackers/ management action plan.• Effectively manage security services vendor for SLA adherence and conduct training for guarding force on SLP processes.• Manage preventative maintenance of physical devices and train staff on emergency response• Coordinate with Government agencies at site level

BASIC QUALIFICATIONS • Experience in investigative or loss prevention field, preferably in a retail, e-commerce, Warehouse and manufacturing industry.• Strong analytical and problem solving skills• Advanced level of computer literacy including proficiency in MS office package• Basic knowledge of verbal & written English/ vernacular language.• Demonstrated ability to deal with business tools & understand business metrics• Demonstrated ability to perform in pressured environment with adherence to timelinesPREFERRED QUALIFICATIONS • Experience in the military or law enforcement is preferred, as well as retail or logistics security management experience.• Strong communication skills & basic knowledge of verbal & written Urdu, Hindi, Malayalam, Tamil & Tagalog language. Industry licensed (e.g. SIRA, SIA etc.)• Strong business ethics, integrity and discretion• Strong interpersonal skills & proven experience in managing stakeholders and vendorsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.

Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae. More

Employment:

Full Time

Cyber Strategy Consultant, Senior Consultant to Senior Manager, Jordan Resource HubAt EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity EY is on the lookout for Cyber Security Consultants – Strategy/Transformation (Senior Consultant, Assistant Manager, Manager, Senior Manager). This role will be based in our Jordan Resource Hub (Amman) and will require extensive travel to our MENA and GCC offices for client engagements. The role plays a key part in execution of strategic initiatives under Cybersecurity (CS) Priorities. The role executes (plan, design/development and deploy) strategic, complex cross-functional initiatives across the business. Expectation would be to develop execution plans, drive actions, resolve issues, identify dependencies, and manage stakeholders to produce intended results on initiatives and programs. Your key responsibilities – Lead, manage and execute large, strategic initiatives under CS Priorities portfolio, working with Leadership stakeholders. – Foster, develop and build high-impact relationships with decision makers/influencers within EY organization and with user stakeholders by understanding their evolving needs, expectations, perceptions, and key business imperatives. – Collaborate with reporting/business analytics function to evaluate business KPIs and generate insightful approaches to progress successful implementation of programs and initiatives. Support the business leader in understanding the program KPIs and user stakeholder KPIs. – Will be involved in developing business portfolio of strategic opportunities in the account-including identifying and closing new business to promote growth and boost revenue. – Guide and support various workstream leaders in developing respective workstream approaches, implementation plans and key success measures – Work with a diverse set of functional teams (Finance, IT, Risk, Communications, Talent etc..) – Navigate the program by coordinating various other business teams (service delivery teams) ensuring alignment with overall program objectives – Learn various systems (technological and others) within EY, and create expertise in the understanding of business so that execution can be effective and efficient – Provide strategic and impactful solutions to problems and challenges that may arise time to time

Skills and attributes for success – Flair for troubleshooting operational issues and finding creative solutions to drive the program forward. – Excellent analytical skills to evaluate business issues/challenges with a view to supporting the right decision-making process. – Ability to use a strategic, solution-oriented approach to creating interest in the proposed program value proposition with senior level executives. – Should be able to conceptualize/visualize business solution and deliver customized presentation, business collaterals articulating progressive value proposition to the executive level audiences and follow up with the leaders. – Strategic thinker; ability to look at the bigger picture and who can partner with key stakeholders to drive the direction of the business. – Strong relationship management and team orientation skills; ability to lead, execute gravitas and influence others in a cross-functional environment. – Must possess excellent listening, oral, written, presentation, communication and negotiating skills. – Strong project management skills facilitating culturally diverse teams across service lines and functions. – Ability to function in a rapidly changing, heavily matrixed and often virtual environment. – Ability to prioritize, drive and adapt to change quickly in a fast-paced environment. – Culturally sensitive, capable of handling interactions with a global mindset. – A future thinking professional with the ability to lead strategic initiatives leveraging consulting skills, enabled by expertise in Project and Change Management. Qualifications – MBA, degree in computer science, computer engineer or cybersecurity relevant advanced degree from a top educational institution Experience- 3-5+ years for Senior Consultant/Assistant Manager – 5-7+ years for Manager – 10+ years for Senior Manager – Certification Requirements: CISA, CISM, CRISC, NIST, CISSP or equivalent What we look for – Ability to work and deliver as part of a world class team, and flexibility to take on impactful roles in multiple initiatives What we offer We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer: – Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. – Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. – Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. – Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It’s yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

Employment:

Full Time

Looking for a smart, young candidate with excellent communication skills as this candidate will have to communicate in other regions as well.Below is the job description : this is the immediate requirement.• Work location : Dubai, UAE. ( HO)• Age : from 25 years to 30 years• Gender : Sorry seeking for Male candidates only due to the nature of work, and at times they need to sit late hours, pulling cables for fixing systems etc. • Also, consider the freshers that got IT knowledge and zeal to learn to shape their career in IT.• Work Experience – 2 to 3 years UAE experience in the similar field• Degree: Above Metric or any Diploma in IT • Nationality: Any • Period: 6 to 12 months can be extended based on the performance.• Very good communication • Relevant experience as per the job description• 60% onsite job & 40% IT administration job.This position reports to Sr. IT Coordinator, responsible to be the part of part of a global shared service organization, and works in close cooperation with all IT teams.Main tasks • End User Training – identify needs, arrange trainings, and liaise with IT Communication and Training manager through online and physical training courses• Local Contracts – follow up with local vendor, identify needs and renewal cycle. • Ensure local support to applications, network management, server management, order fulfilment, IT governance and security• Local Deskside Support• Assist 1st Line support team if or when required, identify recurring issues/ problems and automation opportunities and report to IT Support Delivery Manager• Monitor user satisfaction scores, identify improvement potential• Ensure all incident and request registered in global helpdesk system is handled according to IT agreement, principles and guidelines• Advice on IT investment Budget• Provide accurate reporting as required• Act within the corporate governance policyAccountabilities • Order and secure facilities, equipment & supplies required to provide services. • Resolution of Incidents reported to 2nd Line support. • Follow up & conclusion of Incidents escalated to 2nd Line and 3rd Line. • Follow up and report on business unit request task and IT project status • Area IT support and operations according to Service Level Agreements • IT infrastructure in accordance with company IT policies and guidelines. • Area end user satisfaction of helpdesk services • Annual Operations Plan/policy deliveries related to IT Compliance with company IT policies and guidelines Mandatory requirements • Excellent written and spoken English skills and ability to understand & convey complex IT scenarios • Experience with Intune Microsoft tool (platform to manage the remote system)• University level degree in IT or Business Administration or relevant industry experience • Service minded attitude and ability to communicate with all levels within the business Excellent Communication Skills

Salary:
AED
3,000 to 7,000
per month inclusive of fixed allowances.

Looking for a smart, young candidate with excellent communication skills as this candidate will have to communicate in other regions as well.Below is the job description : this is the immediate requirement.• Work location : Dubai, UAE. ( HO)• Age : from 25 years to 30 years• Gender : Sorry seeking for Male candidates only due to the nature of work, and at times they need to sit late hours, pulling cables for fixing systems etc. • Salary : AED 6K and can negotiable on current experience.• Also, consider the freshers that got IT knowledge and zeal to learn to shape their career in IT.• Work Experience – 2 to 3 years UAE experience in the similar field• Degree: Above Metric or any Diploma in IT • Nationality: Any • Period: 6 to 12 months can be extended based on the performance.• Very good communication • Relevant experience as per the job description• 60% onsite job & 40% IT administration job.This position reports to Sr. IT Coordinator, responsible to be the part of part of a global shared service organization, and works in close cooperation with all IT teams.Main tasks • End User Training – identify needs, arrange trainings, and liaise with IT Communication and Training manager through online and physical training courses• Local Contracts – follow up with local vendor, identify needs and renewal cycle. • Ensure local support to applications, network management, server management, order fulfilment, IT governance and security• Local Deskside Support• Assist 1st Line support team if or when required, identify recurring issues/ problems and automation opportunities and report to IT Support Delivery Manager• Monitor user satisfaction scores, identify improvement potential• Ensure all incident and request registered in global helpdesk system is handled according to IT agreement, principles and guidelines• Advice on IT investment Budget• Provide accurate reporting as required• Act within the corporate governance policyAccountabilities • Order and secure facilities, equipment & supplies required to provide services. • Resolution of Incidents reported to 2nd Line support. • Follow up & conclusion of Incidents escalated to 2nd Line and 3rd Line. • Follow up and report on business unit request task and IT project status • Area IT support and operations according to Service Level Agreements • IT infrastructure in accordance with company IT policies and guidelines. • Area end user satisfaction of helpdesk services • Annual Operations Plan/policy deliveries related to IT Compliance with company IT policies and guidelines Mandatory requirements • Excellent written and spoken English skills and ability to understand & convey complex IT scenarios • Experience with Intune Microsoft tool (platform to manage the remote system)• University level degree in IT or Business Administration or relevant industry experience • Service minded attitude and ability to communicate with all levels within the business

Excelsior is a bespoke HR and recruitment consultancy, specialising in the Security, Facilities Management, Education and Automotive sectors. Excelsior provides a high quality, reliable and affordable solution to companies in these sectors.

Exciting opportunities and market insights will be regularly posted on this page. If you are a talented individual looking for a change, then our highly experienced Consultants are ready to match you with an exciting new career opportunity. More

Employment:

Full Time

About the Client: A highly recognized international group handling Information Technology & Services located in KSA.Job Description:? Administration and configuration and day to day operation of following security devices:? Palo Alto NextGen firewall? Juniper SRX firewall? Cisco ASA site to site and remote VPN? Bluecoat Reverse proxy? Tenable security center? Veracode Application scanner? Palo Alto traps endpoint security? Digital certificates? Perform penetration testing.? Plan, implement and upgrade security measures and controls? Manage intrusion detection and prevention systems? Manage web filtering solution? Configuration of security policies and network address translation.

Position Title: Information Security SpecialistEmployment Type: Full Time Salary: up to 25K SAR, all-inclusive depending on experience and qualifications plus family benefitsJob Location: Jeddah, KSAQualifications: ? Open to Arabic nationals? 50 years old and below? Degree in computer, network or Information Security related fields? At least 6 years of in-depth experience in information security systems and network security domain? Must have two or more of certifications – Certified Ethical Hacker (CEH), Certified Information Systems Security Professional (CISSP), or Cisco Certified Internetwork Expert – (CCIE Security)

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More