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    IFS – HC – Regional Recruitment Senior Associate | PricewaterhouseCoopers

    Employment: Full Time

    Line of ServiceIndustry/SectorSpecialismManagement LevelSenior AssociateJob Description & SummaryA career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.It takes talented people to support the largest professional services organisation in the world. Our Recruiting team works to identify and attract talent for PwC. You’ll focus on engaging the most qualified experienced candidates by building relationships with job seekers and candidates, while understanding the dynamic hiring needs of each business. Our team actively recruits for full time employees at all levels, from experienced to executive, as well as fixed term, contingent, and flexible talent and supports the internal movement process between roles.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.Responsibilities include:Financial- Reports recruitment information & statistics to key internal clients, for purpose of tracking cost, time & source of hire and to keep them informed of progress on recruitment- Ensures that cost efficient options are explored for interviewing candidatesCustomer- Finalises job descriptions with Partners and Directors- Sources experienced candidates from multiple sources, liaising with PwC Recruitment teams in other locations to share information and minimize duplication of effortInternal process- Develops and promotes the PwC people value proposition within recruitment; Interview and test candidates using the standard competency based recruitment model and employing psychometric testing within selection- Manages the end to end recruitment process in line with Global PwC standards and metrics- Collects data for recruitment reporting needs in a timely mannerLearning and Growth- Supports improvements in the HC Operating model, specifically the increased delivery of standardised services.- Looks for areas of continuous improvement across the Recruitment & Global Mobility function- Promotes collaboration, trust and improvement between team members and across the People Team- Works on specific projects related to HR initiatives as assigned

    Requirements:Education- Bachelor’s Degree in Human Resources, Psychology or Business Management is an advantage- Professional Human Resources certification or Recruitment qualifications is an advantage (i.e CIPD, Level A/B Psychometric Testing)Language- Proficiency in spoken and written English and ArabicOverall Experience- 5+ years of recruitment experience essential- Professional Services and / or Big 4 expertise and knowledge is ideal (otherwise work for a large international business)- Knowledge and experience of the Middle East Region is required- Experience sourcing candidates with professional services experience, internationally as well as across the Middle East is essentialKnowledge and Skills- Experience and proficiency in recruitment technology is essential- Experience and expertise of selection techniques including competency based interviewing and running assessment centres is essential- Excellent interpersonal and communication skills- Strong customer service orientation with ability to use patience and diplomacy to handle issues

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Compensation and Benefits Officer | A Leading Financial Organization in Qatar

    Employment: Full Time

    JOB SUMMARYThe Compensation & Benefits Officer manages the compensation and benefits for all employees, outsourced workers and consultants of the Company and subsidiaries by completing the monthly payroll, forecasting and bonus payments are appropriately managed. The Officer also maintains employee data and ensures it is up to date in order to ensure all benefits are administered accurately as per approved HR Policies.KEY ACCOUNTABILITIES• Completes the monthly salary payroll (including relevant benefits) for the Company and subsidiaries by compiling all required information and verifying documents legitimacy and approvals, working closely with Finance in accordance with the payroll procedure and guidelines to ensure payments are made on time and are error free prior to payroll processing.• Reviews employee’s data such as grade, status and other personal details to ensure the employee receives the appropriate entitlements based on pre-determined eligibility criteria and HR Policies.• Verifies and enters of all transactions related to the change in compensation and benefits’ arising from promotions and/or merit increases in accordance with approved guidelines and budgets as well as any required reimbursements relating to allowances and benefits.• Validates time sheets for the (outsourced staff) and accordingly processes payroll in coordination with Finance after ratification by the HR Director.• Reviews and processes education assistance applications, annual leave and air ticket applications for eligible dependent and employees final settlement packages including End of Service benefits in accordance with the Qatari Employment Laws and company policies.• Maintains all updated employee information and other workforce related MIS on the employee database including recording new employees personal details, remuneration entitlements and eligibility, bank details, and pre-employment history in the HRMS.• Enrolls employees in the medical and life insurance programs.• Liaises with the HR team to update any relevant information and start specific HR processes such as bonus payment and salary increments or changes as approved by the HR Director.• Prepares and administers agreements/contracts for employees, outsourced workers, consultants and secondees in accordance with HR policies.• Prepares and issues employee letters upon request, to include salary certificates, etc.• Completes purchase requisitions (PR) for outsourced workers and other requisitions relevant to HR operations in a timely manner so that they are reviewed and processed by Finance and Procurement as required.• Provides support in completing the Year-End Appraisal – Performance Management by ensuring accurate employee data and final ratings and percentages are in accordance with the bonus rates guidelines.• Prepares reports for the HR Director relevant to manpower planning and budgeting by liaising with the Head of HR Strategy in order to support management decision-making.• Works closely with Legal Department to ensure that the HR procedures relevant to compensation and benefits, contracts and agreements are carried out in accordance to Qatari Employment Laws, and company policies.• Provides advice and guidance to employees regarding issues related to compensation and benefits, leave management, expense claims and payroll.

    QUALIFICATIONS, EXPERIENCE AND SKILLS• Minimum Qualifications: Bachelor’s degree in Business Administration, Commerce, Accounting or other related discipline.• Minimum Experience: Minimum 5 years’ experience as a payroll officer, compensation officer or accountant.JOB SPECIFIC SKILLS• Understanding of Qatar Labour Law, HR principles and life cycle and general understanding of the application of HR policies and procedures• Experience of key HR payroll software packages (e.g. Oracle, AX, etc) / processing and matters related to cash flow and payroll including employee related concerns e.g. submission of statutory contributions, final and leave settlements• Knowledge of accounting and tax related matters (Income Tax, GST, PIC Claim and other tax issues)• Experience in employment contract renewals, employment and work permit pass applications / renewals and foreign worker matters• Experience in the Middle East focusing on HR matters• Analytical skills, problem solving and good judgment (logical) to ensure appropriate action is taken• Excellent communication and interpersonal skills with a customer centric focus• Ability to multi-task and ensure attention to detail• Strong command of MS products in particular Excel• Ethical conduct, ability to hold confidential information and act with integrity

    A leading Financial Organization in Qatar. More

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    HR Associate | Irwin & Dow

    Employment: Full Time

    The role of HR Associate will join one of our global professional services clients based in Dubai. It is essential that you have highly effective communications and interpersonal skills, and there is also a preference for those that are able to work both autonomously and alongside the wider HR team. Therefore candidates are required to bring proven exposure to the full employee life cycle including attraction and engagement, learning and development, performance management and retention, alongside supporting the HR function with all associated administration and queries.Reporting to the Manager for HR & Talent across the Middle East, you will be highly engaged with driving training and development forwards across all levels of seniority and you will also liaise with the global training teams to ensure full company synergy in line with the overall strategy. Performance management administration and support with the coordination of personal development programmes, mentorship, peer group and buddy programmes, alongside review cycles is also expected. Therefore you will be part of the results and impact planning and instrumental in the management and collection of this data.

    Candidates are required to hold a relevant degree in HR and/or CIPD equivalent accreditation with a minimum of 4 years’ experience. This should be within the full employee lifecycle and preferably from a professional services environment. Your administrative skills should also be of a high standard including PowerPoint, excel and the use of internal databases and application tracking ERPs. You will also possess sound judgment and have the capability to manage multiple deadlines, manage peers and senior’s expectations and be able to remain calm under pressure, resourceful and resilient.

    Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.
    Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.
    Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.
    Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More

  • IFS HR – Global Mobility – CW | PricewaterhouseCoopers

    Employment: Full Time

    ME IFS HR – Global Mobility – CWLine of ServiceInternal Firm ServicesSpecialismIFS – Human Capital (HC)Management LevelAssociateJob Description & SummaryIntern – IFS / HR – Global MobilityPwC Global Overview At PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a network of firms in 157 countries with more than 208,000 people who are committed to delivering world-class capabilities and quality in assurance, tax and advisory services. PwC Middle East OverviewEstablished in the region for over 40 years, PwC Middle East employs over 4,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.Our Internal Global Mobility team provides support for PwC’s international assignment programmes. As part of our team, you’ll help with all human resource related aspects of international assignments including tax, immigration, mobility consulting, and expatriate compensation and benefits.Job Description SummaryA career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll help our local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.Our Internal Global Mobility team provides support for PwC’s international assignment programmes. As part of our team, you’ll help with all human resource related aspects of international assignments and Talent mobility.Job DescriptionTo really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As an Intern / Trainee, you’ll work as part of the ME Global Mobility Team, helping to deliver the best client experience to all GM Assignees.Digitization and technology are at the top of the strategic HC agenda. We see HC technology as a condition for adapting ourselves to the changing environment. In addition, we also find it important to offer personal contact and a high service level to our employees. The GM new system is providing full GM services for all assignees and stakeholders.You are required to work with the GM leadership to facilitate MyMobility HQ Launch and implementation in the ME region. By updating and reviewing employee profiles, testing the system task flow, improving and developing reports, dashboards, etc. and working together with colleagues from all over the world to keep GM processes and communication effective. You also play a role with the project management and change management activities related to MyMobility HQ. Furthermore, checking systems for operation and accessibility.ResponsibilitiesPwC Professional skills and responsibilities for this level include but are not limited to:• Review, update, amend employee profiles in MyMobility HQ.• Testing MyMobility HQ system access and workflow.• Help in the project management and change management activities of MyMobility HQ.• Comprehensive guidance and assistance relating to the preparation and submission of International Assignment Applications (Outbound).• Monitor the process of Onboarding for global mobility assignees.• A regional or global coordination of GM assignees meters where needed.• Uphold the firm’s code of ethics and business conduct.• Assist in other ad hoc matters.

    Requirements• The candidate will be achievement oriented with the ability to be flexible and adaptive on a daily basis.• They will be able to work independently and as part of a team with a fast pace and a high energy that will translate into a high quality output.Education:• Bachelor’s degree or equivalent in relevant subject areas.• Strong interest and passion for HR• Excellent organisational skills, having the ability to prioritise workload whilst being resilient and being able to cope well under pressure and meeting tight deadlines.• Proven IT skillsLanguage Skills• Excellent communication skills (verbal and written).

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

  • Experienced Hire Recruiter – Saudi National | Ernst & Young

    Employment: Full Time

    As a large, sophisticated professional services organization, everything we do comes down to having the right people with the right skills in the right place This is a fantastic opportunity to join the in-house recruitment team at EY, finding future talent that will enable EY to deliver our strategyThe opportunityWorking as a valued member of the MENA Experienced Hire recruitment team, you have the opportunity to deliver a best in class candidate experience while supporting the growth of a specific business or businesses. We’re looking for someone like you who has the autonomy to become a key business partner to your stakeholders, offering advice on best practice, defining a sourcing strategy to deliver end-to-end recruitment processes across your portfolio.Your key responsibilitiesAs a Senior Recruiter you will manage the end-to-end recruitment processes for a defined business or businesses. You will be responsible for ensuring candidates have an exceptional candidate experience and while delivering a quality service to business stakeholders.- Increasing engagement of key business stakeholders by building and developing networks and relationships is essential, as is developing recruitment plans, innovative sourcing strategies for specialist skill sets and quality candidate shortlists or pipelines.- Engaging with business stakeholders to drive their involvement in the selection process is paramount.- Regularly evaluating sourcing channels will support your success as well as using data and analytics to support your strategy and drive hiring decisions.- Building relationships with external agencies and developing networks to support candidate identification will be an important part of this role, as well as managing offer discussions with relevant stakeholders and closing candidates.

    Skills and attributes for success- Adding value by demonstrating a thorough understanding of recruitment trends and market knowledge- Planning, organising and delivering appropriate recruitment plans based on a thorough understanding of recruitment methods and concepts working with minimal supervision- Demonstrating an understanding of assessment methods e.g. competency-based interviewing, psychometric testing, technical testing and assessment centres- Collaboration with regional and functional leads (campus recruitment, experienced hire recruitment, mobility, talent Sourcing and employer branding)To qualify for the role, you must have- Approximately five years of recruitment experience, preferably with a professional services company- A degree in Human Resources or a related discipline- In-depth knowledge and experience of recruiting end to end, attracting candidates up to Director level from a variety of sources including internal recruitment systems, internal networks, headhunting and referrals- Proven track record of managing and executing specialist or complex recruitment briefs, including senior hires, with minimal guidanceIdeally, you’ll also have- Ability to quickly pick up full account management of key recruitment areas and able to establish their self as a valued and trusted recruitment business partner- Ability to work independently but able to readily identify when to share information with immediate team (for knowledge or best practise) or when to escalate significant issuesWhat we look forYou will be an experienced Senior Recruitment Advisor with a passion for direct sourcing and desire to provide an exceptional candidate experience. You will also work closely with Partners and Directors across the business so the ability to build strong and effective relationships, delivering at times difficult messages, will also be key.What working at EY offersWe offer a competitive compensation package where you will be rewarded based on your performance and recognised for the value you bring to the business. We also offer:- Support and coaching from some of the most engaging colleagues around- Opportunities to develop new skills and progress your career- The freedom and flexibility to handle your role in a way that’s right for youAbout EYAs a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Build your legacy with us.Apply now.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.
    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

  • People Advisory Services Manager | Ernst & Young

    Employment: Full Time

    People Advisory Services Manager -Jordanian NationalAs the world continues to be impacted by globalization, demographics, technology, innovation and regulation, organizations are under pressure to adapt quickly and build agile people cultures that respond to these disruptive forces. EY People Advisory Services believes a better working world is helping our clients harness their People Agenda – the right people, with the right capabilities, in the right place, for the right cost, doing the right things.We work globally and collaborate to bring you professional teams to address complex issues relating to organization transformation, end-to-end employee lifecycles, effective talent deployment and mobility, gaining value from evolving and virtual workforces, and the changing role of HR in support of business strategy. Our EY professionals ask better questions and work with clients to create holistic, innovative answers that deliver quality results.The better the question. The better the answer. The better the world works.The opportunityTo manage change effectively, businesses must establish people and organizational strategies that allow them to respond flexibly to market forces. As a people and organizational change advisor, you will work with clients in delivering their HR and workforce transformation and organisational agendas and providing change management support with large scale Business Transformation. We require people who can build our service offerings, understand client needs, grow our internal capability and connect effectively across our global PAS and wider EY service lines to maximize our global knowledge and experience in supporting our client’s people-related business challenges.Your key responsibilities- You will be responsible for directing, designing and implementing major change and people transformation programs across MENA related to large-scale business/ IT transformations.- You will also develop people and change management strategies and business cases with measurable objectives.In this role, you will work in diverse project teams, together with colleagues from different service lines to address client’s most complex issues and deliver full cycle large business transformation projects.In addition to the above, you are going to proactively manage senior client stakeholders, including delivering difficult messages and managing performance issues, up to Senior Management & create value for the client by demonstrating thought leadership, bringing new insights and delivering service excellenceIn this key role, you will also demonstrate the ability to identify new business and develop existing engagements and contribute to client pursuit efforts by preparing proposals and delivering presentations to potential clients and lead teams of consultants to execute engagementsSkills and attributes for success- You can succeed in this role if you are professional, quickly establishing personal credibility and demonstrating expertise as well as having a strong personal impact and resilience & the ability to influence and persuade clients and stakeholders to gain support for major changes and key decisions.- Taking a practical approach to solving issues and gaining client agreement as well as being able to analyse complex problems and deliver insightful, practical and sustainable solutions is a skill you are expected to have for this role.Furthermore, being skilled in facilitating and encouraging collaboration amongst team members, motivating teams to maximise performance while demonstrating confidence and effectiveness in recognising and managing potential issues during client assignments will contribute to your success for this opportunity.

    To qualify for the role you must have- A Bachelor’s degree in a relevant field (Business Administration or HR); Masters preferred- About 5-10 years’ work experience with proven track record of delivering large complex business/ HR transformation / change management/ culture change projects Specifically as a Manager, you should be a subject matter expert in one or more of the following HR Transformation, organization design, talent management, performance management, rewards, people aspects of change whether this be operational transformation, cultural change or technology driven change- Strong interpersonal and communication skills (Both Arabic and English written and verbal communication is a must)- A proven track record of proactively managing teams and client stakeholders, including providing constructive challenge, influencing decisions, providing robust advice, delivering difficult messages and managing performance issues, at your commensurate levelIdeally, you’ll also have- Work experience within a professional services firm, global consultancy firm and/or large private and/or public sector organisations- Sector specialisation: strong insight into Government and Public Sector, Power & Utility, Technology & Communications, Financial Services is desirable- Direct experience working within a large, complex, multinational organisation is desirable- Willingness to travel frequentlyWhat we look forWe’re interested in versatile people with the ability to take on new responsibilities and listen to clients to get things done. We’re not just looking for technical knowledge experience – we’re after genuinely interesting people with the ability to build relationships, and think in unique and creative news ways.We are working with some of the biggest names across MENA and therefore we are looking for individuals who can demonstrate real impact within various areas of PAS for our clients; people who can build our service offerings, understand client needs, grow our internal capability and connect effectively across our MENA and Global PAS to maximise our global knowledge and experience in supporting clients to achieve their transformation objectives.If you’re a confident leader/ aspiring leader with a curious mind and the ability to solve complex issues, this role will interest you.What working at EY offersEY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:Support and coaching from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for youAbout EYAs a global leader in assurance, tax, strategy, transaction and consulting services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Build your legacy with us.Apply now

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.
    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

  • IFS – HC – Regional Talent and Impact Lead – Senior Manager | PricewaterhouseCoopers

    Employment: Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Human Capital (HC)Management LevelSenior ManagerJob Description & SummaryA career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll help our local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.Our Talent and Performance team helps identify key talent value drivers specific to our business and focus on metrics based assessments of our talent management and talent drivers and identifying skills, roles, and people required to deliver our business strategy. You’ll focus on enhancing performance management within PwC to offer benefits that are critically appealing to our employees which include career paths with a variety of opportunities, differentiated reward and recognition outcomes, and a culture of high performance and real-time feedback.The Regional Talent & Impact Lead develops, defines and implements the Talent and Performance strategy and agenda for the Middle East firm. As the leader of the Talent & Impact Centre of Excellence (COE) within HC, the role includes leadership and responsibility for: Talent Strategy (excluding talent acquisition), Talent Management, Succession Planning, Performance Management, GCC Nationalisation Strategy and Global Mobility. All of which are aligned to and contribute towards the driving and delivery of the firmwide People Strategy.Primary duties and ResponsibilitiesFinancial- Works with the HC Leader to plan and budget for all Talent and Impact practices across the region and is responsible for managing budgets accordingly- Provides analysis and leadership reporting of return on investment and value/impact evaluation of all Talent & Impact processes, programmes and initiatives.Customer- Lead all Talent Programmes (end to end) including participant identification and nominations, design, implementation and evaluation/ROI- Lead the performance cycle end to end, including management of relevant systems and reporting- Create, manage and maintain strong relationships with regional and global counterparts / stakeholders- Look for synergies within the business to ensure that our programmes support the business in its future growth and encourage x-los working- Act as a trusted advisor and SME in career progression and people related matters- Conduct training sessions to both, appraisers and appraisees to ensure transparency of the process and high quality assessment write ups- Main point of contact and lead for any performance related activities – liaising with HC Business Leads to ensure consistency and alignment- Lead communication on all activities/initiatives related to Talent and Impact- Lead on process improvements Internal Process- Lead the Performance process for the staff in the region from initial stages up to completion- Explore, assess and build strong relationships with top tier training external vendors and certified coaches in line with internal needs- Maintain high quality standards in the assessment write ups review/quality checks and provides relevant feedback to appraisers to ensure enhancements- Manage the pre and post reporting processes to ensure timely and accurate input to inform decisions- Oversee the upskilling of Career Coaches e.g training, briefings to ensure they are effective in their role- Main point of contact on talent and performance for HC Business leads and stakeholders- Keep track of any changes, feedback and gaps and highlighting them to the HC Leader- Oversee the management of performance-related systems, tools and applications- Work closely with Head of Reward to align where required, performance strategy/processes to reward and recognitionLearning and Growth- Lead the assessment and development of different ways to improve and enhance the quality of current Talent and Impact offerings and drive forward changes to deliver improvements- Develop and maintain transparent HR policies and practices that build a positive work environment promoting an organization culture that supports the business strategy and company values- Create a friendly work environment that promotes a culture of trust, knowledge sharing and growth of all team members- Ensure the team has the necessary resources to perform autonomously while encouraging decision making and problem solving skills- Develop members on the team from a technical standpoint- Support internal knowledge management best practices, creating communities of practice both within own team and across wider function- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed- Establish a healthy work environment for employees on the team

    Knowledge, skills and abilities.Education- Bachelor’s Degree in Human Resources, Psychology or Business Management- Master’s Degree in Business Administration is preferred- Professional Certification in Human Resources is preferredLanguage- Fluency in spoken and written English, proficiency in Arabic is an advantageOverall Experience- Ideally 10+ years of relevant experience, with at least 4 years in a Human Resources management/leadership position within a leading regional organization and experience across all employee lifecycle activities such as L&D, operations, performance management, talent and development programmes is preferredSpecific Experience- Significant experience in Talent and Performance Management, preferably in an international professional services environment- Experience of managing multiple senior stakeholders in a complex matrix organisation is preferred- In depth knowledge of human resource management best practices- Has experience of leading and/or building a team or Centre of ExcellenceKnowledge and Skills- Knowledge of talent management processes, including succession planning, performance management, talent development programmes, mentoring and sponsorship programmes- Ability to gather and analyse complex business requirements and advise on creative optimal solutions- Excellent knowledge of latest market developments, best practices and trends in the Talent and Performance domain- Knowledge of nationalisation, diversity and inclusion strategy and related talent initiatives- Excellent interpersonal and communication skills- Excellent team building and relationship building capabilities- Ability to draw information from several areas and transfer requests and solutions to Specialised Teams, Resource Hubs and Local Teams within the HC Team- Excellent project management and change management skills- Strong customer service orientation with ability to use patience and diplomacy to handle issues- Strong analytical skills- Ability to gather and analyse complex business requirements and advise on creative optimal solutions from an HR perspective- Solid presentation/facilitation skills- Ability to influence Partners of LoS, Function Leads to meet the HC support needs of the business, while maintaining a strong working relationship with managers across the organization- Excellent analytical and problem solving skills- A successful track record in leading and managing people- Excellent interpersonal skills and approachability- Strong conflict resolution/management skills

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

  • IFS – HC – Recruitment Manager | PricewaterhouseCoopers

    Employment: Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Human Capital (HC)Management LevelManagerJob Description & SummaryA career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.It takes talented people to support the largest professional services organisation in the world. Our Recruiting team works to identify and attract talent for PwC. You’ll focus on engaging the most qualified candidates by building relationships with job seekers and candidates, while understanding the dynamic hiring needs of each business. Our team actively recruits for full time employees at all levels, from experienced to executive, as well as fixed term, contingent, and flexible talent and supports the internal movement process between roles.The Regional Recruitment Manager is responsible for supporting the recruitment of experienced hires across all business units.  They provide a quality in-house recruitment service to stakeholders and a quality candidate experience and ensuring that our employer branding is positively promoted at all times.Financial- Reports recruitment information & statistics to key internal clients, for the purpose of tracking cost, time & source of hire and to keep them informed of progress on recruitment- Ensures that cost efficient options are explored for interviewing candidatesCustomer- Finalise and create job descriptions/profiles with Partners and Directors- Develop and promote the PwC people value proposition within recruitment- Keep up to date with any changes in business needs and change in market conditions – Support firmwide strategy to continuously increase diversity through improved recruitment practices across the region- Build and maintain strong and sustainable business relationships and networksInternal Process- Source experienced candidates from multiple sources, manage and maximise talent pipelines liaising with PwC Recruitment teams in other locations to share information and minimize duplication of effort- Interview and test candidates using the standard competency based recruitment model and employing psychometric testing within selection- Manage the end to end recruitment process in line with Global PwC standards and metrics- Collects data for recruitment reporting needs in a timely mannerLearning and Growth- Support improvements in the HC Operating model, specifically the increased delivery of standardised services. Looks for areas of continuous improvement across the Recruitment & Global Mobility function- Identifying external trends in D&I, integrating into a recruitment strategy and recognising best practice which will increase diversity among the workforce – Promote collaboration, trust and improvement between team members and across the People Team – Work on specific projects related to HR initiatives as assigned

    Education- Bachelor’s Degree in Human Resources, Psychology or Business Management is an advantage- Professional Human Resources certification or Recruitment qualifications is an advantage (i.e CIPD, Level A/B Psychometric Testing)Language- Fluency  in spoken and written English, proficiency in Arabic is an advantageOverall Experience- 8+ years of recruitment experience- Professional Services and / or Big 4 expertise and knowledge is essential- Experience sourcing candidates within professional services experience, internationally as well as across the Middle East is essential- Experience and proficiency in recruitment technology is essentialSpecific Experience- Prior work experience in a professional Services and/ or Big 4 firm – Knowledge and experience of the Middle East Region is an advantageKnowledge and Skills- Experience and expertise of selection techniques including competency based interviewing and designing and running assessment centres is essential- Excellent interpersonal and communication skills- Strong customer service orientation with ability to use patience and diplomacy to handle issues

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More