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    Specialist, HR Operations | Commercial Bank of Dubai (CBD)

    Employment:

    Full Time

    Job Purpose:Maintain financial records and information to ensure the timely and accurate preparation of statements and disbursement of payroll, pension, benefits, medical insurance, and other payments.Principal Accountabilities:- Responsible for the preparation, processing and checking of the payroll data, reconciling accounts receivables and payables related to staff benefits under the general direction of the Manager, HR Operations, ensuring timely and accurate disbursement of salaries to all employees through Cost / Profit Centres- Prepare and process pension payments and timely submission to the Pension Authorities for UAE and GCC Nationals. Prepare yearly and monthly schedules for Regulatory Authorities for UAE and GCC nationals. Maintain good relationship with and coordinate with General Pension & Social Security Authority (GPSSA) regarding any inquiries raised- Ensure that Payroll System is maintained according to HR Policies & Financial Accounting systems. Constantly work to improve the functionalities of HRMS and contribute in digitizing HR services and creating a paperless HR service delivery capability. Coordinate and execute projects related to process improvement such as system re-design, process re-engineering, records management, reporting system, etc. Conduct analysis of various HR processes and feedback to recommend changes to improve the effectiveness of its service delivery.- Function as HR database expert for storage of candidates’ data and information. Utilize and analyse various HRMS reports to provide input for generating reports for Management Information purpose. Prepare reports, analysis, management information and annual budget plans. Prepare Terminal Benefits report on a quarterly basis. Report Employees on the move to Financial Control Department thus enabling them to post the Management Benefits through their respective Cost Centers.- Manage end-to-end exit process and ensure that personal files are complete and closed for all exited employees. Maintain policies and procedures up-to-date and ensure that SLAs are met. Ensure that the system is working and manage enhancement whenever required.- Collaborate with all stakeholders during the exit process including settling financial liabilities.- Collaborate with Legal for the open court cases to ensure that the process SLAs are met.- Maintain and apply strict level of confidentiality in all work related matters, to protect the Bank’s employees’ interest.- Respond to staff inquiries and prepare concern letters as required.- Collaborate with the Performance and Reward team as required during the budgeting, annual appraisal, and salary increment and bonus cycles.

    Education and Experience:- Graduate in Accounting / Finance discipline preferred.- Knowledge of Oracle HRMS ( Fusion)- Payroll experience is an advantage- 4 – 5 years of relevant experience.- Good command on English. Must be an Arabic speaker

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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    Senior Specialist Recruiter | Irwin & Dow

    Employment:

    Full Time

    Forming part of the senior Middle East Recruitment team and based in the Riyadh offices, this position requires those with an extensive recruitment background and a highly engaging and proactive approach to sourcing senior candidates from Consultant up to Associate Partner level. Directly targeting both passive and active individuals on a global scale in line with the overall strategic recruitment objectives and diversity targets (such as GCC nationals as per government mandates), this global top tier management consultancy is seeking the highest caliber of recruitment specialist with exceptional interpersonal and communication skills, able to work in a fast paced and highly pressured environment to produce strong results and promote the employer brand across the entire region. You will act as a management consultancy industry specialist and provide direct and headhunting techniques via LinkedIn and digital avenues to map and attract high caliber candidates into the Kingdom of Saudi Arabia and the wider region. Constantly tracking data and the status of candidates you will analyse this information to encourage best practices and improvements for the future, sharing this with the team to develop strong working relationships and encourage a collaborative approach. As you will be screening applicants and utilizing psychometric testing to provide personality traits and insights, you will constantly review these processes and keep up with recruitment and industry trends in this area. Working collaboratively with European, African and Global teams in addition to the Middle East region to ensure consistency and brand conformity with regards to careers and candidate industry event execution, this is a highly collaborative recruitment position across all levels of seniority. Additionally, you will manage all Preferred Supplier Lists (PSL) with the relevant recruitment agencies to ensure consistency and a strong brand position in the employment market. Working alongside those at Partner level to discuss suitable candidates and developing a team of Junior Recruitment Executives you should possess a high level of emotional intelligence and a great deal of relevant industry knowledge to foster an environment of continuous improvement and development of relationships with subordinates, peers, senior individuals and of course candidates on a constant basis. Building a quality pipeline of talent and seeing these individuals through to official offer, you will be a highly visible and interactive individual with all concerned to promote the company’s brand to the highest position possible.

    Excellent communication and a high level of tenacity is required in this senior role and it is expected that you will have a minimum of 4- 5 years of recruitment experience in order to be selected for this position. Degree educated and a consistent recruitment career history where you are engaging with internal and external stakeholders on a daily basis is essential in this role to achieve a high level of success. Those who are already based in Riyadh are exceptionally advantageous, but those residing in the UAE who have ease of travel into Saudi Arabia, or indeed wish to relocate permanently will also be considered.

    Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

    Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

    Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

    Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More

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    Recruitment Coordinator, Saudi National | Irwin & Dow

    Employment:

    Full Time

    With continued business growth in Riyadh, Saudi Arabia our management consultancy client requires additional individuals with recruitment expertise to join their team. This is required to be a Saudi National who is based in the Riyadh area with excellent communication in both Arabic and English and degree educated. Joining the local recruitment team, the Recruitment Coordinator will support both the local and Middle East region with the recruitment of Junior and Associate Consultancy positions from university. Reporting into the Recruiting Manager you will play a significant role in the Saudi campus recruitment activities in building relationships with schools and careers services and attending careers fairs and delivering presentations to represent the company as a future employer, both in person and online when required. The creation of a strong online presence though social media and development of creative ways to enhance the company’s reach with regards to the recruitment of graduates, will also be part of your daily duties. Additionally, you will also assist with the selection of potential candidates and collaborate regularly with the relevant Hiring Managers and wider Recruitment Team, but continue to act as the main point of contact for all candidate relationship management and queries. Scheduling interviews both in person and online and conducting the initial prescreening telephone call, the role of the Recruitment Coordinator will also be to ensure all interviews, campus day and logistics are managed to tight deadlines and with precision and clarity. All information will be uploaded onto the internal database and maintained regularly throughout the candidate tracking process. The uploading of psychometric testing processes and results will also be required and therefore a high attention to detail of highly confidential information is part of the administration required regularly in this role.

    Essentially the Recruitment Coordinator will support the full campus recruitment cycle and therefore, the successful candidate will be an engaging and motivated individual with excellent communication skills in Arabic and English. Taking a proactive approach, you will be a key ambassador for the company and be constantly engaged with candidates and assisting them to move forwards. It is expected that you will be degree educated and have a keen interest in recruitment and HR in order to apply for this role.

    Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

    Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

    Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

    Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates. More

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    Senior HR Associate – Data Analyst | Deloitte & Touche (M.E.)

    Employment:

    Full Time

    When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. You’ll understand that Deloitte is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW). Our region encompasses diverse tax laws and is part of what makes a career in tax with Deloitte & Touche Middle East a truly stimulating experience. With many corporations operating across several borders, your knowledge of tax will be key to making sure our clients stay on the right side of tax laws and minimize their tax costs. Your people skills will also be engaged as you form a close working relationship with clients, while your technical knowledge will be stretched as you develop expertise across the board in consulting, business, finance and law to craft commercially sound solutions. As you gain experience, you will do so with the full support of a firm that believes in helping you grow and providing you with the skills to succeed. Our Purpose Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: Lead the way Serve with integrityTake care of each otherFoster inclusionCollaborate for measurable impactAs an HR Senior Associate Data Analyst, you will play a key role in measuring our progress against a bold and wide Talent agenda and providing the tools and insights needed to meet our Talent and Acquisition target across the region. The role will involve working closely with the Regional Talent team, regular reporting and ad hoc data requests. Your responsibilities will include the below: • To proactively recommend metrics that will enable and support various Talent initiatives including those in the NSE/ME Ambition and Scorecard and Global Talent Experience. • To prepare MI, data analysis and reporting to reflect the above metrics in relation to partners and our people across the Middle East. • To build relationships with key contacts in geographies to facilitate access to the appropriate workforce data on a timely basis. • To design and build tools for data-gathering into efficient reporting templates. • To produce materials to support Exec-level discussions / decisions / meetings across the NSE/ME Talent agenda. • To conduct research which may require data gathering from various teams and secondary sources. • To gather, contextualize and consolidate information and feedback from across the ME Talent as required. • To cross reference data from different systems and develop ways of blending and linking information to reach a conclusion, developing a suite of customized reports. • Act as the principal point of contact for HR Regional Talent teams with regards to workforce insights across the Middle East, raising the profile of the importance of consistent, good quality data in order to meet our Talent priorities.

    Requirements• Analytical thinker and someone who is able to produce high quality quantitative analysis. • Able to work with a broad range of data inputs and organise these effectively. • Exceptional attention to detail. • A problem solver and someone who uses their initiative. • Advanced Excel and PowerPoint skills – knowledge of Power BI/ Tableau would be an advantage. • Strong communicator – someone who is effectively able to navigate a broad range of stakeholders, across the businesses and geographies. • Comfortable working in a fast-paced environment and responding to change. • Able to balance competing priorities. • Confident working with our most senior stakeholders and excited by the opportunity to understand how our firm operates, and with a passion for People & Purpose. • An interest and knowledge of workforce trends. • Collaborative approach and keen to get stuck in and make a difference. • Sensitive to risk and trusted to maintain confidentiality and act with discretion.

    Deloitte is the world’s largest and leading professional services firm, providing audit & assurance, consulting, financial advisory, risk advisory and tax and services to public and private clients spanning multiple industries, whether they are in the energy, communications, oil and gas, financial services, family businesses, healthcare, public or education sectors among others.

    With a globally connected network of member firms in more than 150 countries and territories, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte’s more than 250,000 professionals are committed to becoming the standard of excellence.

    Deloitte & Touche (M.E.) is a member firm of Deloitte globally and is the first Arab professional services firm established in the Middle East region Deloitte & Touche (M.E.) is a member firm of Deloitte Touche Tohmatsu Limited (DTTL) and is a leading professional services firm established in the Middle East region with uninterrupted presence since 1926 with 26 offices in 15 countries to date. What distinguishes Deloitte member firms in the Middle East is the global and regional expertise and know-how offered through specialized and highly knowledgeable talent. Deloitte aims to offer the best services to its clients through a team with more than 3,300 partners, directors and staff in the Middle East which guarantees effective communication with clients and a deeper understanding of their needs. It is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has also received numerous awards in the last few years which include best employer in the Middle East, best consulting firm, the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW), as well as the best CSR integrated organization.

    Deloitte drives progress. Our practices around the Middle East support clients become leaders wherever they choose to compete. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.

    Our Purpose

    Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

    Our shared values guide the way we behave to make a positive, enduring impact:

    Integrity
    Outstanding value to markets and clients
    Commitment to each other
    Strength from cultural diversity More

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    Senior HR Manager – Saudi National | Michael Page

    Employment:

    Full Time

    A global brand is seeking a Senior HR Manager to lead HR operations for the employee population of 1,200+ in the Saudi business.Client DetailsA global brand with a significant footprint in the KingdomDescription* Provide day to day HR operations support to the Saudi employee population* Manage a team of HR professionals to deliver a strong HR service to the Saudi team* Monitor policies and procedures are maintained* Work with the regional HR lead on strategic projects* Develop Saudisation initiatives* Work on employee engagement and retention strategiesJob Offer* Role is based in Riyadh* Salary is max SAR 45,000 per month (total) plus bonus

    * At least 8 years experience in a generalist HR role handling over 1,000 employees* Competent in HR operations and Saudisation initiatives* Proven experience working with a regional HR leadership* Bachelors degree and ideally a CIPD certificate* MUST be a Saudi National

    Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

    The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

    Finance & Accounting
    Banking & Financial Services
    Procurement
    Property & Construction
    Engineering & Supply Chain
    Oil & Gas Technical and Engineering
    Human Resources
    Sales
    Marketing
    Technology
    Secretarial
    Executive Search
    Legal

    The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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    Senior Associate – Learning and Development Lead | PricewaterhouseCoopers

    Employment:

    Full Time

    Senior Associate – Learning and Development Lead – MERC AssuranceLine of ServiceAssuranceSpecialismWorkdayManagement LevelSenior AssociateJob Description & SummaryA career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.Business Unit Overview A career in Learning and Development, within Assurance, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy. Responsibilities:To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:   – Invite and provide evidence-based feedback in a timely and constructive manner. – Share and collaborate effectively with others. – Work with existing processes/systems whilst making constructive suggestions for improvements. – Validate data and analysis for accuracy and relevance. – Follow risk management and compliance procedures. – Keep up-to-date with technical developments for business area. – Communicate confidently in a clear, concise and articulate manner – verbally and in written form. – Seek opportunities to learn about other cultures and other parts of the business across the Network of PwC firms. – Uphold the firm’s code of ethics and business conduct. – Specifically, you will be responsible for coordinating the successful scheduling, communication and implementation of all programmes offered to staff regionally as well as using systems for analysis, reporting, budgeting and forecasting. The position also supports any L&D related projects. Duties and Responsibilities – Plan for training seasons and track the progress of action plan implementation. – Coordinate and communicate all details related to enrollment courses: full ownership of attendee list, updating materials and communication with attendees and instructors. – Create, update and reconcile target audience trackers and ensure all current staff and new joiners are attending and completing their mandatory courses. – Act as hotel/conference room liaison and provide onsite support at internal & external training events, when needed. – Manage  virtual sessions and ensure their efficient and interactive implementation – Consolidate feedback from evaluations and produce relevant reports accordingly, update relevant trackers and share evaluations with instructors. – Create and update completion reports and maintain defaulters’ sheets accordingly. – Review and control data needed for analysis, budgets, and forecasting & assist in creating new budgets where needed. – Document processes and procedures to streamline course coordination for compliance and reporting purposes  – Coordinate the participation of instructors and their train the trainer completion – Coordinate material creation and elearn courses development – Report defaulters who failed to complete mandatory training to leadership – Prepare LPOs and expense reports – Manage and review all Professional Qualifications membership applications and data for students and ensure alignment with LoS PQ policy. – Track progress of Professional Qualifications, book exams, review and approve study leave requests and track results. – Act as a country lead and main point of contact for all LoS related activities. – Support improvements in the L&D department, specifically the increased delivery of standardised services. – Look for areas of continuous improvement across the Learning & Development function. – Promote collaboration, trust and improvement between team members and across the team. – Demonstrate a culture of continuous learning within the Learning & Development team and benchmark against best practices in the L&D industry and country specific – Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.

    Requirements- The candidate will be achievement oriented with the ability to be flexible and adaptive on a daily basis. They will be able to work independently and as part of a team with a fast pace and a high energy that will translate into a high quality output. – Bachelor’s Degree in Human Resource Management, Business Management, Education, Psychology or a related field. – Minimum of 3 years, preferably within a professional services environment. – Familiarity with elearning platforms (Learning Management Systems), content creation tools (Articulate Storyline) and L&D practices – Excellent organisational skills, having the ability to prioritise workload whilst being resilient and being able to cope well under pressure and meeting tight deadlines. – Proficient in MS Office, Google drive & tools – Excellent communication skills (verbal and written).  Fluent in English. Multilingual & Arabic speaking is a plus. – The ability and willingness to travel within the Middle East where the project dictates.

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    People Experience – Associate | PricewaterhouseCoopers

    Employment:

    Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Human Capital (HC)Management LevelAssociateJob Description & SummaryWe are looking to employ an HR Associate with outstanding written, verbal and interpersonal communication skills. An HR Coordinator is expected to have fantastic organizational and time management skills. You will need to have excellent administrative and IT skills with the ability to multitask and adapt in a fast-paced environment.HR AssociateResponsibilities:- Assist with all internal and external HR related inquiries or requests. – Maintain both hard and digital copies of employees’ records. – Perform inductions and update records of new staff. – Assist in issuing employment contracts and keep employee files up to date. – Coordinate with the Hub for HR provided services. – Looking after the business and employee’s needs.  – Do reconciliations in a timely manner and provide accurate reporting. – Follow up on the applicability of leave policy for all office. – Schedule meetings, interviews, HR events and maintain agendas. – Issue all related employment certificates. – Produce and submit reports on general HR activity. – Assist with payroll and ad-hoc HR projects. – Support other assigned functions. – Keep up to date with the latest HR trends and best practices. – Assist in all insurance related process’s, and maintain insurance records.  – Follow up on Medical Claims.  – Assist in HR programs and indicatives as required.

    Requirements:- Bachelor’s degree in Human Resources Administration or related (essential). – 2 -3 years of experience as an HR Specialist , Coordinator or/and HR administrative assistant / HR executive assistant in well-known companies (essential). – Great public relations skills. – Exposure to Labor Law and employment equity regulations. – Effective HR administration and people management skills. – Exposure to payroll practices. – Full understanding of HR functions and best practices. – Excellent written and verbal communication skills. – Works well under pressure and meets tight deadlines.

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Senior Associate – Learning and Development Lead – MERC Assurance | PricewaterhouseCoopers

    Employment:

    Full Time

    Senior Associate – Learning and Development Lead – MERC Assurance – RiyadhLine of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismWorkdayManagement LevelSenior AssociateJob Description & SummaryA career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.Business Unit OverviewA career in Learning and Development, within Assurance, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.Responsibilities:To really stand out and make us ?t for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:• Invite and provide evidence-based feedback in a timely and constructive manner.• Share and collaborate effectively with others.• Work with existing processes/systems whilst making constructive suggestions for improvements.• Validate data and analysis for accuracy and relevance.• Follow risk management and compliance procedures.• Keep up-to-date with technical developments for business area.• Communicate confidently in a clear, concise and articulate manner – verbally and in written form.• Seek opportunities to learn about other cultures and other parts of the business across the Network of PwC firms.• Uphold the firm’s code of ethics and business conduct.Specifically, you will be responsible for coordinating the successful scheduling, communication and implementation of all programmes offered to staff regionally as well as using systems for analysis, reporting, budgeting and forecasting. The position also supports any L&D related projects.Duties and Responsibilities• Plan for training seasons and track the progress of action plan implementation.• Coordinate and communicate all details related to enrollment courses: full ownership of attendee list, updating materials and communication with attendees and instructors.• Create, update and reconcile target audience trackers and ensure all current staff and new joiners are attending and completing their mandatory courses.• Act as hotel/conference room liaison and provide onsite support at internal & external training events, when needed.• Manage virtual sessions and ensure their efficient and interactive implementation• Consolidate feedback from evaluations and produce relevant reports accordingly, update relevant trackers and share evaluations with instructors.• Create and update completion reports and maintain defaulters’ sheets accordingly.• Review and control data needed for analysis, budgets, and forecasting & assist in creating new budgets where needed.• Document processes and procedures to streamline course coordination for compliance and reporting purposes • Coordinate the participation of instructors and their train the trainer completion• Coordinate material creation and elearn courses development• Report defaulters who failed to complete mandatory training to leadership• Prepare LPOs and expense reports• Manage and review all Professional Qualifications membership applications and data for students and ensure alignment with LoS PQ policy.• Track progress of Professional Qualifications, book exams, review and approve study leave requests and track results.• Act as a country lead and main point of contact for all LoS related activities.• Support improvements in the L&D department, specifically the increased delivery of standardised services.• Look for areas of continuous improvement across the Learning & Development function.• Promote collaboration, trust and improvement between team members and across the team.• Demonstrate a culture of continuous learning within the Learning & Development team and benchmark against best practices in the L&D industry and country specific• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.

    Requirements:• The candidate will be achievement oriented with the ability to be flexible and adaptive on a daily basis. They will be able to work independently and as part of a team with a fast pace and a high energy that will translate into a high quality output.• Bachelor’s Degree in Human Resource Management, Business Management, Education, Psychology or a related field.• Minimum of 3 years, preferably within a professional services environment.• Familiarity with elearning platforms (Learning Management Systems), content creation tools (Articulate Storyline) and L&D practices• Excellent organisational skills, having the ability to prioritise workload whilst being resilient and being able to cope well under pressure and meeting tight deadlines.• Proficient in MS Office, Google drive & tools• Excellent communication skills (verbal and written). Fluent in English. Multilingual & Arabic speaking is a plus.• The ability and willingness to travel within the Middle East where the project dictates.Travel Requirements0%Available for Work Visa Sponsorship?NoGovernment Clearance Required?No

    PwC firms help organizations and individuals to create the value they’re looking for.

    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More