Assistant Relationship Manager, SME Banking | Commercial Bank of Dubai (CBD)
Employment:
Full Time
Job Purpose:• Establish and maintain good relationships with key business banking clients• Monitor and develop these into successful, ongoing business relationships in order to manage risk, increase share of wallet and incremental liability and Assets.Principal Accountabilities:• Maintain & manage an assigned portfolio to retain & grow their banking relationships in a profitable manner and in line with assigned business growth targets. • Besides managing his/her own portfolio, the ARM will support the Business Area Manager on day to day activities.• Making regular visits to clients for both monitoring (risk management) and business generation purposes. • Such visits to be recorded by way of call reports which are to include all pertinent information in a timely manner.• Conduct account planning with respective Business Relationship Managers on clients within self-portfolio to cross sell other products & services and ensure multi-product relationship with greater share of wallet.• Coordinate with Retail Collection (Recovery) in connection with irregular accounts related to Business Banking segment.• Establish effective & professional communication (both internal and external) to ensure turnaround time within designated parameters and higher client satisfaction levels.• Ensure timely and accurate credit administrations through timely completion of annual reviews and regular monitoring of financials, covenants and other parameters within the review cycle.• Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank.• Proficient dealing with customer queries to provide appropriate solutions to enhance the customer satisfaction levels. • Keep abreast of developments in the local business environment to spot business opportunities. • Contribute to the planning process in order to develop Business Banking strategies.
RequirementsEducation and Experience:• Bachelor’s degree, preferably in commercially oriented discipline or Higher Secondary education with recognized diploma in Banking.• 2 – 4 years of experience in Business Banking / Commercial Banking with 1 year of exposure to Business Banking in the UAE. • Should be excellent in writing Credit Proposal and handling day to day clients transaction
In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.
By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.
Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More