Finance, Business Analysis & Consulting

Employment:

Full Time

Tax – Tax Digital Services – Senior Business Analyst – RiyadhLine of ServiceTaxIndustry/SectorNot ApplicableSpecialismGeneral Tax ConsultingManagement LevelSenior AssociateJob Description & SummaryA career within Tax Technology services, will provide you with the opportunity to work directly with senior Information Technology professionals within PwC, as well as with our clients, in order to provide specialised assistance to troubleshoot and resolve issues surrounding the technical application aspects of our tax technology solutions.Our team is responsible for acting as the direct liaison with information technology professionals at PwC and our clients by providing specialised assistance to troubleshoot and resolve issues with our tax technology solutions. You’ll focus on utilising proprietary web applications and managing technology support.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Use feedback and reflection to develop self awareness, personal strengths and address development areas.- Delegate to others to provide stretch opportunities and coach to help deliver results.- Develop new ideas and propose innovative solutions to problems.- Use a broad range of tools and techniques to extract insights from current trends in the business area.- Review your work and that of others for quality, accuracy and relevance.- Able to read situations and modify behavior to build quality, diverse relationships. – Uphold the firm’s code of ethics and business conduct.

Requirements: – Holding Management Information System Bachelor’s or an equivalent.- English fluency is a must.- 2.5 – 3+ years of experience.- ERP Oracle or SAP, Alteryx, PowerBI, Google Technologies, Tableau, Python, SQL , or Uipath. – PMP, PMI-ACP, PSM or an equivalent certification is a plus. – Knowledge of VAT practice in KSA is a plus.

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Line of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismAssuranceManagement LevelManagerJob Description & SummaryResponsibility and accountability for his area of the business (Finance, IFRS, CMA & CFA Training Programmes), ensuring that the financial targets are met through the contribution of attendance at client meetings, proposal input, new product innovation, input into marketing collateral, website text, quality monitoring and innovation to provide the business generation team with conversation openers.- Work closely with the resourcing team to build a pool of trusted SMEs who can deliver within his areas of expertise and train them to ensure consistency of quality delivered to clients in accordance with PwC Academy Training Methodology and Gamified Learning Strategy.- Deliver appropriate training sessions related to areas of expertise (open & corporate) to reduce sourcing external trainers.- Develop/review course content in accordance with agreed course objectives- Oversee and direct seminars, workshops, individual training sessions, and lectures.- Prepare hard copy training materials such as module summaries, handouts, worksheets, videos, and presentations.- Train and guide new trainers within his expertise.- Attend client meetings & catch ups when necessaryConduct evaluations to identify areas of improvement within the Finance, IFRS programmes offered

– Bilingual Arabic and English is preferred- Experience in providing professional training in his area of expertise for at least 3-5 years- Practical experience in Finance/IFRS implementation- Should have relevant professional qualification/certification/credentials based on his field (e.g. CMA/CFA/CPA)- Experience in the KSA market and public sector would be a plus- High level of technical proficiency and computer literacy particularly with Powerpoint, Excel and Word- Excellent spoken and written English skills- Excellent communication and presentation skills- Flexibility in working hours (evenings and weekends)- Pleasant, dynamic and proactive individual with ability to take ownership- Ability to develop and manage good relations with internal and external stakeholders- Ability to work well in a team as well as independentlyTravel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?YesGovernment Clearance Required?No

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Assurance – Risk Assurance – Experienced & Senior Associates – AmmanManagement LevelSenior AssociateJob Description & SummaryPwC Global OverviewWith offices in 155 countries and more than 284,000 people, we are among the leading professional services networks in the world. We help organisations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services. PwC Middle East OverviewEstablished in the region for over 40 years, PwC Middle East employs over 6,000 people across 12 countries: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Qatar, Saudi Arabia, Palestine and the United Arab Emirates. Complementing our depth of industry expertise and breadth of skills is our sound knowledge of local business environments across the Middle East region. Our tailored solutions help our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.Line of Service OverviewOur Middle East Assurance practice includes nearly 1,600 people based in 12 countries across the region and is part of PwC’s global network of over 91,000 assurance professionals operating from 157 countries worldwide.  We’ve delivered audit and assurance services in the region for over 40 years.  Our people are aligned to different industry teams, so our clients can be confident that they will receive advice which is tailored around the unique challenges and opportunities that they encounter.Business Unit OverviewOrganisations are constantly being exposed to new and evolving strategic, technical, talent and reputation risks, particularly in the Middle East region where they face significant geopolitical and macroeconomic challenges. To survive and thrive in this uncertainty, we understand that strong enterprise risk processes are crucial as these drive business controls. Instead of tackling Enterprise Risk and Business Controls in silos, we approach them as a whole to derive the most value from alignment and consistency.Due to the rapid growth of our Business Controls Risk team, we currently have an opportunity for an ambitious and highly motivated experienced candidate.  You will be an integral part of the team responsible for the management and delivery of projects across a range of sectors. You will have access to all of the latest training and development tools and the support of the wider PwC network.What you’ll create and do:As a member of the Risk Assurance team, you will be working on managing projects in the fields of internal audit, governance, risk management, and compliance.  This will entail client facing and engaging in discussions with executives and reporting the results. Therefore, you will be required to possess strong internal audit, governance, risk management, and compliance skills alongside project management.   – Your role will be to work with clients to deliver internal audit, governance, risk management, and compliance projects. This will entail identifying relevant risk, controls, processes and frameworks and recommend improvements in business processes and controls. – Demonstrating extensive project management skills related to projects, including developing project plans, budgets, and deliverables schedules. – Demonstrating strong leadership skills, and keeping leadership informed of progress. – Coaching and transferring knowledge to subordinates.   – Working on regional projects with colleagues in all Middle Eastern offices on client audits and internal initiatives as well as with international teams where appropriate. – Collaborating with the engagement leader and manager of teams for agreeing budgets, communication of results and their impact on the overall project and making contributions to the final reporting.

What you’ll bring to this role:- Bachelor’s Degree (at minimum) from a recognised university, in the fields of accounting, finance, risk management, governance industrial engineer, or related discipline. – Ability to work independently and as part of a team with a fast pace and a high energy that will translate into a high quality output. – Any of the following professional qualifications is highly preferred to hold: – Certified Internal Auditor (CIA) – Chartered Public Accountant (CPA) – Certification in Risk Management Assurance (CRMA) – Certified Fraud Examiner (CFE) – Certified GRC Professional (CGRCP) – Project Management Professional Certification (PMP) – CMA (Certified Management Accountant) – Any other relevant certifications – Years of Experience: 1-4 years of relevant experience. – Excellent organisational skills, having the ability to prioritise workload whilst being resilient and being able to cope well under pressure and meeting tight deadlines. – Language Skills: Strong English and Arabic communication skills (verbal and written). – The ability and willingness to travel frequently within the Middle East and worldwide where the project dictates. Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?NoGovernment Clearance Required?Yes

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Academy – Senior Finance Associate – AmmanLine of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismAssuranceManagement LevelSenior AssociateJob Description & SummaryPwC’s Academy is looking for a candidate who is organised and capable of handling all financial tasks assigned to them. This is a great opportunity for a junior accountant looking to develop their skills and make a valuable contribution within the finance function. The role offers the opportunity to develop their digital skills whilst helping the business to monitor performance.Main responsibilities:- Preparation of Management Information including Engagement Profitability Analysis- Preparation of month end accruals schedules for all engagements inline with month end deadlines- Tracking actual spend per engagement vs. plan- Monitoring and ensuring compliance of wider Academy team with finance engagement trackers and controls- WIP management, and ensuring timely billing of corporate Engagement- Billing & cash allocation of Academy open courses inline with Salesforce CRM- Ensuring open course sales compliance with credit control policies- Reconciliation of Academy open course CRM to iPower billing- Ensuring open course sales compliance with credit control policies- Review & process of Vendor invoices including ensuring VAT compliance- General engagement management, job code creation, final billing and closure- Raising inter-territory bill’s between- Liaising with Central Finance teams to ensure processing deadlines are met- Maintenance of finance records and other adhoc tasks – (preparation of reports/schedules)

Preferred skills- High level of technical proficiency and computer literacy particularly with Excel, Word, and Powerpoint (equivalent Google applications)- Desirable: Experience using digital visualisation tools such as PowerBI or TableauMinimum years experience required- 5 years previous experience in a finance roleAdditional application instructions- Excellent spoken and written English skills- Excellent business writing skills- Well-developed administrative skills in order to set up and maintain systems so as to provide efficient service- Professional yet approachable manner- Meticulous and accurate approach with high attention to detail- Ability to work effectively under pressure- Ability to work well in a team as well as independently- Flexibility in working hours (evenings, weekends as and when required)Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?YesGovernment Clearance Required?No

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Human Capital Associate (5 Months Fixed Term) – QatarLine of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – Human Capital (HC)Management LevelAssociateJob Description & SummaryWe are looking to employ an HR Associate with outstanding written, verbal and interpersonal communication skills. An HR Coordinator is expected to have fantastic organizational and time management skills. You will need to have excellent administrative and IT skills with the ability to multitask and adapt in a fast-paced environment.Responsibilities:- Assist with all internal and external HR related inquiries or requests. – Maintain both hard and digital copies of employees’ records. – Perform orientations and update records of new staff. – Assist in issuing employment contracts. – Coordinate with the main office in HR related matters. – Looking after the business and employee’s needs.  – Schedule meetings, interviews, HR events and maintain agendas. – Perform orientations and update records of new staff. – Produce and submit reports on general HR activity. – Assist with payroll and ad-hoc HR projects. – Support other assigned functions. – Keep up to date with the latest HR trends and best practices. – Assist in HR programs and indicatives as required.

Requirements:- Bachelor’s degree in Human Resources Administration or related (essential). – 2 -3 years of experience as an HR Specialist, Coordinator or/and HR administrative assistant / HR executive assistant in well-known companies (essential). – Great public relations skills. – Exposure to Labor Law and employment equity regulations. – Effective HR administration and people management skills. – Exposure to payroll practices. – Full understanding of HR functions and best practices. – Excellent written and verbal communication skills. – Works well under pressure and meets tight deadlines. – Highly computer literate with capability in email, tracking system, reporting, analytics, Google apps, creative google slides use, MS Office and related business and communication tools. – Strong organizational and time management skills. – Meticulous, attentive to detail. Travel Requirements0%Available for Work Visa Sponsorship?YesGovernment Clearance Required?No

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Tax & Legal Services – Tax – Translation Associate – AmmanLine of ServiceTaxIndustry/SectorNot ApplicableSpecialismInternational Tax ServicesManagement LevelAssociateJob Description & SummaryDue to the rapid growth of our regional Tax & Legal Services (TLS), we currently have opportunities for ambitious and motivated professionals who are able to communicate comfortably in English and Arabic as part of virtual teams. Translators are required for our in-house translation centre based in Jordan. We support the mainstream Tax departments and work on a huge range of clients across the region. We pursue developing our capabilities in all lines of service to embed our PwC verbal identify in Arabic. In this business area we utilise SDL Trados to assist in the translation of financial statements, proposals, reports, letters and various other types of documents needed in a professional services firm. We offer full time employment in a modern office environment.What you will be doing: – You will be required to possess strong project management skills to execute the process work flow from the beginning to its final review stage, thereby working with people of different level of experience in the business area. – Developing yourself personally, taking a keen interest in the translation services and learning the skills needed to execute them to a high level of quality in an efficient way. – Based on request requirements the candidates will provide the service against agreed deadlines and monitors the time spent which is recorded on a timesheet system daily. – Working with colleagues in all Middle Eastern offices on client work and internal initiatives. – Keeping up to date with current trends from the region and from across the world in PwC’s service delivery centres. – As Translators in the TLS team, the role includes wider practice communication responsibilities which relate to the execution of the individual work request.

Qualifications: – Education: Bachelor’s degree or equivalent in relevant subject areas such as English and Arabic language. – Years of Experience: 0 – 2 .- The candidate will be achievement oriented with the ability to be flexible and adaptive on a daily basis. They will be able to work independently and as part of a team with a fast pace and a high energy that will translate into a high quality output. – Language Skills: Must have excellent communication (written and verbal) skills in English, native level of Arabic with ability to localisation in Middle East region. – Prior translation / proofreading experience in financial/accountancy/tax/consulting and related fields and acute attention to detail, spelling and grammar are reflected in our evaluation of your skills. – Successful candidates who grow in this role aim for certifications in their field. – Ability to learn in a culture where one takes responsibility for their personal growth and development. – Experience to work under pressure and meeting multiple deadlines a day while maintain a positive attitude and exemplary customer service. – Strong interest and passion for attention to detail in a multi-cultural working environment. – Excellent organisational skills, having the ability to prioritise work load whilst being resilient and being able to cope well under pressure and meeting tight deadlines. – Proven IT skills in the following programmes MS Office: word, excel and power point; SDL Trados. – The ability and willingness to travel within the Middle East where the project dictates might be required. – Ability to collaborate with colleagues across different countries in the region on the translation project to ensure it is conducted in accordance with the expectation of the client lead, not breaching PwC brand guidance (verbal and visual). Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?NoGovernment Clearance Required?Yes

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Line of ServiceAssuranceIndustry/SectorNot ApplicableSpecialismAssuranceManagement LevelSenior AssociateJob Description & SummaryResponsibility and accountability for his area of the business (Finance, IFRS, CMA & CFA Training Programmes), ensuring that the financial targets are met through the contribution of attendance at client meetings, proposal input, new product innovation, input into marketing collateral, website text, quality monitoring and innovation to provide the business generation team with conversation openers.- Work closely with the resourcing team to build a pool of trusted SMEs who can deliver within his areas of expertise and train them to ensure consistency of quality delivered to clients in accordance with PwC Academy Training Methodology and Gamified Learning Strategy.- Deliver appropriate training sessions related to areas of expertise (open & corporate) to reduce sourcing external trainers.- Develop/review course content in accordance with agreed course objectives- Oversee and direct seminars, workshops, individual training sessions, and lectures.- Prepare hard copy training materials such as module summaries, handouts, worksheets, videos, and presentations.- Train and guide new trainers within his expertise.- Attend client meetings & catch ups when necessary- Conduct evaluations to identify areas of improvement within the Finance, IFRS programmes offered

– Bilingual Arabic and English is preferred- Experience in providing professional training in his area of expertise for at least 3-5 years- Practical experience in Finance/IFRS implementation- Should have relevant professional qualification/certification/credentials based on his field (e.g. CMA/CFA/CPA)- Experience in the KSA market and public sector would be a plus- High level of technical proficiency and computer literacy particularly with Powerpoint, Excel and Word- Excellent spoken and written English skills- Excellent communication and presentation skills- Flexibility in working hours (evenings and weekends)- Pleasant, dynamic and proactive individual with ability to take ownership- Ability to develop and manage good relations with internal and external stakeholders- Ability to work well in a team as well as independentlyTravel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?YesGovernment Clearance Required?No

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Job Purpose:Responsible for preforming all Card Account ( Debit Card , Credit Card , Pre-Paid Card) Maintenance , Courier Management , Vendor Settlements , Plastic & Stationary Inventory Management , Return Card Handing & Captured card management related functions, of Card Operations unit within Retail Operations through an end-to-end ownership, including all activities handled by Off-shore Partners to process maintenance of cardholder data , vendor settlement are carried out with maximum efficiency & control in accordance with established procedures and that quality service is provided to Bank in accordance with agreed service standards.Principal Accountabilities:- Responsible for managing day to day functions related to new card account on-boarding, card maintenance , vendor settlements performed by offshore team, including custody & reconciliation of blank security plastics, returned undelivered cards, captured cards, courier management , plastic & stationary inventory management , archival of daily files & documents handled at onshore.- Responsible for handling operations functions related to card projects, involving in BRD reviews, preparation of UAT scripts, validating UAT results, whilst ensuring that these activities are carried out with maximum efficiency, security and control in accordance with established procedures and agreed service standards- Maintain stringent security over destruction of returned plastic / managing captured cards in line with the defined policies and procedures.- Deliver efficient and quality services to both internal and external customers that meet or exceed agreed service standards.- Responsible to take the End to End ownership of assigned activities in New Accounts Onboarding, Card Maintenance, Courier management, Vendor settlements and Card inventory management functions and to ensure customer satisfaction at all times.- Resolution of all customer issues / enquiries relating to new accounts, account maintenance, returned undelivered cards, captured cards , vendor payments etc., and channel feedback into process improvements.- Ensure to learn and gain general awareness about the function specific processes and procedures to build up capabilities and ensure preparedness to discharge assigned responsibilities.- Ensure that both internal & external customer complaints / queries are handled promptly and escalate unresolved issues to superiors.- Keep Assistant Manager / Manager, Card Operations advised of material operational / process weakness and non-compliance with controls in the unit.- Advise Assistant Manager / Manager, Card Operations with any process improvements to enhance the efficiency and controls in the unit.- Take active interest to build skills and develop self to hold higher responsibilities- Work closely with Off-shore team to ensure that all operational processes related to card on-boarding, card maintenance are performed in accordance with agreed SLA’s.

Education and Qualification:- Higher Secondary education / University degree or equivalent qualification- 1-2 years’ experience in Payment Card Domain / Card Operations.

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More