Finance, Business Analysis & Consulting

Employment:

Full Time

Line of ServiceAdvisoryIndustry/SectorTMT X-SectorSpecialismManagement LevelSenior ManagerJob Description & SummaryA career in our Transformation Management practice, within Project Portfolio Management services, will provide you with the opportunity to help organisations balance long term strategies and short term imperatives to optimise their investments and strategic activity required to achieve the organisation’s business objectives. We help enhance organisations project and programme performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programmes from the outset, responding quickly and effectively to crisis situations, and extracting value from agile programme delivery.As part of our team, you’ll help our clients understand what makes business transformation programmes successful, from programme delivery structures and business engagement models to key technical issues and ongoing learning and improvement. We share knowledge and experience to complement our clients existing capabilities which propels them to the next level of Portfolio delivery.Summary: A career in our Transformation Management practice will provide you with the opportunity to help organizations optimize their investments, reach their business objectives and achieve the impact of their strategies.  We help enhance organizations’ project and program performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programs from the outset, responding quickly and effectively to crisis situations, and extracting value from agile program delivery.  As part of our team, you’ll help our clients understand what makes business transformation programs successful, from program delivery structures and business engagement models to key technical issues and ongoing learning and improvement. We share knowledge and experience to complement our clients existing capabilities which propels them to the next level of Portfolio delivery.  Responsibilities:- Manage and run programs and projects in the areas/industries specified below; – Perform daily program management activities throughout the program life cycle; – Develop program/project business cases and other program management documents; – Assess how program’s objectives will impact the department; – Oversee the projects’ needs to reach targeted desired goals; – Identify program main elements and define all its projects to be implemented;      – Identify program /project objectives, policies, procedures and performance standards;  – Assist the business in the scoping exercise of programs/projects by using technical background in the field and flagging risks and opportunities in order to reach comprehensive program /project scope; – Manage the dependencies and prioritization among the projects;      – Manage the program /project  changes, risks, issues and escalation processes;      – Monitor the availability of required human and financial resources and their efficient utilization     ; – Develop and implement/activate the program governance effectively and involvement of the defined stakeholders     ;      – Manage and maintain stakeholders’ communication; – Document any business requirements for specific initiatives/projects;      – Organize the activities of specific program/project areas;      – Monitor program/project budgets and prepare regular status reports;  – Evaluate program /project outcomes in terms of quality, consistency, accuracy, overall value, completion dates and provider performance;      – Ensure that recording and maintaining a project database containing all related information, (data, documents, reports etc.) takes place;      – Lead Project Managers and team, build and share knowledge      using knowledge management methodologies, techniques, and processes;      – Coordinate with others to utilize learning and development tools and techniques to analyze, identify and communicate requirements for change.

Requirements: – The ideal candidate will have the ability to manage multiple projects and leadership skills to engage with diverse stakeholders; – 12-17 years of experience in a similar role, out of which a minimum of 7-10 years of experience in a Program/Project Management capacity, preferably within the Engineering & Construction Sector; – Familiar with best practices in (E)PMO structures and operating models; – Strong experience in delivering program s/projects using Waterfall and Agile methodologies; – Be passionate about client service; – Self-motivated, confident and a strong work ethic; – Successful performance within team environments, enjoy being part of a team; – Excellent organizational skills, having the ability to prioritize workload whilst being resilient and being able to cope well under pressure and meeting tight deadlines; – Experience in overseeing and reporting progress of large-scale programs/projects; – Knowledge/understanding of the Middle East Engineering & Construction Sector including a deep understanding of global trends in the Engineering & Construction Sector; – Experience in driving large-scale change; – Sector exposure and experience of different labor reforms ; – Planning (e.g. Microsoft Project, Primavera) and reporting tools (MS office, Power BI dashboard, etc..); – Excellent communication skills in English in Arabic (verbal and written). Areas/industries of expertise:- Civil works / Public works – Building works – Design & Architecture – Mega and large scale developments – Facilities management – Construction management – Overall Experience (number of years): 12-17 Years, – Program and Project Management Experience: 7-10 Years – Certifications: PMP, PgMP, Prince2, Green Project Management – Education background: A Bachelor or higher (Master preferred) degree in Engineering & Construction related fields. – Languages: English, Arabic – Certifications:Global: Project Management Professional (PMP) Credential – Project Management Institute (preferred)Desired LanguagesArabic, EnglishTravel RequirementsUp to 60%Available for Work Visa Sponsorship?YesGovernment Clearance Required?No

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Consulting – Government – S&T Education – Senior Manager (Dubai)Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismOperations StrategyManagement LevelSenior ManagerJob Description & SummaryA career within Education Consulting, will enable you to contribute and be a part of a unique team of sector specialists. We work across the government and private sectors to transform education across the region, delivering strategic and operational projects which make a difference. Our clients include policy makers, regulators, education and training providers, sector bodies and investors who come to us to provide best in class advice and support to achieve their objectives.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.The Middle East Education Practice is looking for a Senior Manager to support the expansion of our practice across the Middle East.  As a Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Responsibilities: – Building a capable Education team, under the guidance and oversight of the Middle East Education leadership. – Establishing effective client relationships with key client organizations, across both the government and industrial markets. – Identifying and shaping opportunities for projects in the Middle East Education practice. – Delivering quality solutions to clients across the Education environment in KSA. – Upholding the firm’s code of ethics and business conduct.

Requirements: – Proven track record in the delivery of Education and skills projects- The ability and willingness to travel within the Middle East or where the project requirements dictate.- Experience in working with government entities, schools, universities and professional organizations.- Previous (current preferable) experience working in the Middle East, with proven capability of building relationships and teams in the Middle East cultural environment.- Excellent communications skills in Arabic (preferable) and English.- Big 4 or leading strategy house experience with proven sales capability.- Proven leadership capabilities for both direct reporting personnel and wider project teams.- Proven experience of building teams, with ability to develop and implement market expansion strategies.Qualifications/Educational background- Masters or MBA Years of Experience- 8-12 years of experience in management consulting environmentTravel RequirementsUp to 60%Available for Work Visa Sponsorship?YesGovernment Clearance Required?No

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Op Transformation – Consulting – Multiple LevelsBusiness Ops Transformation – Consultant to Director Available: – Focusing on Business Operational Transformation in either the Financial Services or Public sector industries this role will require ability to identify and transform opportunities into solutions that drive business value for clients- Delivering Target Operating Model Change- Engaging with global network of Subject Matter Experts to deliver insight into clients

– An undergraduate degree in Economics, Business Administration, Finance or Industrial Engineering, MBA or a relevant Master degree or certificate is a plus- At least 6 to 8 years of experience in FSI industry and /or Management Consulting Firm. – Experience in big four companies is a plus- Proficiency in Arabic and English and preferably Arabic (written and spoken).

At Carter Knight we simplify and elevate the recruitment process by ensuring we connect clients with the highest quality candidates at speed.

We develop long-term partnerships with our candidates and clients by offering a dynamic personalised service.

Our network of global industry practitioners pre-screen prospective applicants to ensure clients can focus on those who will add the most value to their teams. More

Employment:

Full Time

Line of ServiceAdvisoryIndustry/SectorTMT X-SectorSpecialismManagement LevelSenior ManagerJob Description & SummaryA career in our Transformation Management practice, within Project Portfolio Management services, will provide you with the opportunity to help organisations balance long term strategies and short term imperatives to optimise their investments and strategic activity required to achieve the organisation’s business objectives. We help enhance organisations project and programme performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programmes from the outset, responding quickly and effectively to crisis situations, and extracting value from agile programme delivery.As part of our team, you’ll help our clients understand what makes business transformation programmes successful, from programme delivery structures and business engagement models to key technical issues and ongoing learning and improvement. We share knowledge and experience to complement our clients existing capabilities which propels them to the next level of Portfolio delivery.Summary: A career in our Transformation Management practice will provide you with the opportunity to help organizations optimize their investments, reach their business objectives and achieve the impact of their strategies. We help enhance organizations’ project and program performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programs from the outset, responding quickly and effectively to crisis situations, and extracting value from agile program delivery. As part of our team, you’ll help our clients understand what makes business transformation programs successful, from program delivery structures and business engagement models to key technical issues and ongoing learning and improvement. We share knowledge and experience to complement our clients existing capabilities which propels them to the next level of Portfolio delivery. Responsibilities:- Manage and run programs and projects in the areas/industries specified below; – Perform daily program management activities throughout the program life cycle; – Develop program/project business cases and other program management documents; – Assess how program’s objectives will impact the department; – Oversee the projects’ needs to reach targeted desired goals; – Identify program main elements and define all its projects to be implemented; – Identify program /project objectives, policies, procedures and performance standards; – Assist the business in the scoping exercise of programs/projects by using technical background in the field and flagging risks and opportunities in order to reach comprehensive program /project scope; – Manage the dependencies and prioritization among the projects; – Manage the program /project changes, risks, issues and escalation processes; – Monitor the availability of required human and financial resources and their efficient utilization ; – Develop and implement/activate the program governance effectively and involvement of the defined stakeholders ; – Manage and maintain stakeholders’ communication; – Document any business requirements for specific initiatives/projects; – Organize the activities of specific program/project areas; – Monitor program/project budgets and prepare regular status reports; – Evaluate program /project outcomes in terms of quality, consistency, accuracy, overall value, completion dates and provider performance; – Ensure that recording and maintaining a project database containing all related information, (data, documents, reports etc.) takes place; – Lead Project Managers and team, build and share knowledge using knowledge management methodologies, techniques, and processes; – Coordinate with others to utilize learning and development tools and techniques to analyze, identify and communicate requirements for change.

Requirements: – The ideal candidate will have the ability to manage multiple projects and leadership skills to engage with diverse stakeholders; – 10-14 years of experience in a similar role, out of which a minimum of 5-7 years of experience in a Program/Project Management capacity, preferably within the Media Sector; – Familiar with best practices in (E)PMO structures and operating models; – Strong experience in delivering program s/projects using Waterfall and Agile methodologies; – Be passionate about client service; – Self-motivated, confident and a strong work ethic; – Successful performance within team environments, enjoy being part of a team; – Excellent organizational skills, having the ability to prioritize workload whilst being resilient and being able to cope well under pressure and meeting tight deadlines; – Experience in overseeing and reporting progress of large-scale program s/projects; – Knowledge/understanding of the Middle East Media Sector including a deep understanding of global trends in the Media Sector; – Experience in driving large-scale change; – Sector exposure and experience of different labor reforms ; – Planning (e.g. Microsoft Project, Primavera) and reporting tools (MS office, Power BI dashboard, etc..); – Excellent communication skills in English and in Arabic (verbal and written). Areas/industries of expertise:- Media – TV – Broadcast – Digital – Marketing – Press / Printed Media – Social Media – Overall Experience (number of years): 10-14 Years. – Program and Project Management Experience: 5-7 Years – Certifications: PMP, PgMP, Prince2, Green Project Management – Education background: A Bachelor or higher (Master preferred) degree in Media and Marketing and related fields. – Languages: English, Arabic Certifications (if blank, certifications not specified) Global: Project Management Professional (PMP) Credential – Project Management Institute (preferred)Desired Languages Arabic, EnglishTravel RequirementsUp to 60%Available for Work Visa Sponsorship?YesGovernment Clearance Required?No

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Consulting – Manager/Senior Manager – TMU (Real Estate) – RiyadhLine of ServiceAdvisoryIndustry/SectorSpecialismManagement LevelManagerJob Description & SummaryA career in our Programme Management practice, within Project Portfolio Management services, will provide you with the opportunity to help organisations balance long term strategies and short term imperatives to optimise their investments and strategic activity required to achieve the organisation’s business objectives. We help enhance organisations project and programme performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programmes from the outset, responding quickly and effectively to crisis situations, and extracting value from agile programme delivery.As part of our team, you’ll help our clients with optimising their project and programme performance, while consistently aligning programmes with corporate strategy.Summary: A career in our Transformation Management practice will provide you with the opportunity to help organizations optimize their investments, reach their business objectives and achieve the impact of their strategies. We help enhance organizations’ project and program performance by identifying alternative project approaches, consistently aligning projects with corporate strategy, setting the tone and pace of programs from the outset, responding quickly and effectively to crisis situations, and extracting value from agile program delivery.    As part of our team, you’ll help our clients understand what makes business transformation programs successful, from program delivery structures and business engagement models to key technical issues and ongoing learning and improvement. We share knowledge and experience to complement our clients existing capabilities which propels them to the next level of Portfolio delivery.          Responsibilities:- Manage and run Strategic initiatives, programs and projects in the areas/industries specified below;- Perform daily portfolio and program management activities throughout the program life cycle.- Develop initiative/program/project business cases and other program management documents;- Assess how initiatives’ objectives will impact the department.- Oversee the projects’ needs to reach targeted desired goals;- Identify program/initiatives main elements and define all its projects to be implemented;    – Identify initiatives/program/project objectives, policies, procedures and performance standards;- Assist the business in the scoping exercise of programs/projects by using technical background in the field and flagging risks and opportunities in order to reach comprehensive initiative /program /project scope;- Manage the dependencies and prioritization among the initiatives and projects;    – Manage the program/project changes, risks, issues and escalation processes;    – Monitor the availability of required human and financial resources and their efficient utilization     ;- Develop and implement/activate the program governance effectively and involvement of the defined stakeholders     ;    – Manage and maintain stakeholders’ communication.- Identify any business requirements for specific initiatives/projects;    – Plan the activities of specific program/project areas;    – Monitor program/project budgets and prepare regular status reports;- Evaluate program /project outcomes in terms of quality, consistency, accuracy, overall value, completion dates and provider performance;    – Ensure that recording and maintaining a project database containing all related information, (data, documents, reports etc.) takes place;    – Lead Project Managers and team, build and share knowledge      using knowledge management methodologies, techniques, and processes;    – Coordinate with others to utilize learning and development tools and techniques to analyze, identify and communicate requirements for change.- Identify risk and challenges facing different programs and projects, advise suitable solutions and response plans based on your expertise in the sector and develop action plans to tackle them

Requirements: – The ideal candidate will have the ability to manage multiple projects and leadership skills to engage with diverse stakeholders; – 11-15 years of experience in a similar role, out of which a minimum of 5-7 years of experience in a Program/Project Management capacity within the Real Estate, Municipal, Housing and Transport Sectors; – Familiar with best practices in (E)PMO and Strategy Execution Offices structures and operating models;- Strong experience in delivering programs/projects using Waterfall and Agile methodologies;- Be passionate about client service; – Self-motivated, confident and a strong work ethic; – Successful performance within team environments, enjoy being part of a team; – Excellent organizational skills, having the ability to prioritize workload whilst being resilient and being able to cope well under pressure and meeting tight deadlines; – Experience in overseeing and reporting progress of large-scale programs/projects; – Knowledge/ Deep understanding and expertise of the Middle East Real Estate, Housing, Municipal and Transport Sectors including a deep understanding of global trends in the Real Estate, Housing, Municipal and Transport Sectors; – Experience in driving large-scale change;- Sector exposure and experience of different labor reforms;- Planning (e.g. Microsoft Project, Primavera) and reporting tools (MS office, Power BI dashboard, etc..);- Excellent communication skills in English and Arabic (verbal and written). Areas/industries of expertise:- Real Estate- Mega Strategic and National Projects- Housing – Municipalities- Transport- Overall Experience (number of years): 11-15 Years- Program and Project Management Experience: 5-7 Years- Certifications: PMP, PfMP, PgMP, Prince2, Green Project Management – Education background: A Bachelor or higher (Master preferred) degree in Real Estate / Engineering – Languages: English, ArabicEducation (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified) Global: Project Management Professional (PMP) Credential – Project Management Institute (preferred)Desired Languages (If blank, desired languages not specified) EnglishTravel RequirementsUp to 60%Available for Work Visa Sponsorship?YesGovernment Clearance Required?No

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Consulting, CIPS P&O – Senior Manager – RiyadhLine of ServiceAdvisoryIndustry/SectorEnergySpecialismAdvisory – People and OrganisationManagement LevelSenior ManagerJob Description & SummaryA career within People and Organisation services, will provide you with the opportunity to help our clients reset their talent strategies and deliver extraordinary business results through their people. We focus on evaluating and managing their unique challenges so our clients can maximise their return on the overall investment in human capital. You’ll gain a tremendous depth of expertise in all aspects of human capital, including creating sustainable value through people culture and change, designing compensation and retirement strategies, and improving human capital operations.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.- Deal effectively with ambiguous and unstructured problems and situations.- Initiate open and candid coaching conversations at all levels.- Move easily between big picture thinking and managing relevant detail.- Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.- Contribute technical knowledge in area of specialism.- Contribute to an environment where people and technology thrive together to accomplish more than they could apart.- Navigate the complexities of cross-border and/or diverse teams and engagements.- Initiate and lead open conversations with teams, clients and stakeholders to build trust.- Uphold the firm’s code of ethics and business conduct.

Travel RequirementsUp to 60%Available for Work Visa Sponsorship?YesGovernment Clearance Required?No

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

Job Purpose:Responsible for preforming all Card Account ( Debit Card , Credit Card , Pre-Paid Card) Maintenance , Courier Management , Vendor Settlements , Plastic & Stationary Inventory Management , Return Card Handing & Captured card management related functions, of Card Operations unit within Retail Operations through an end-to-end ownership, including all activities handled by Off-shore Partners to process maintenance of cardholder data , vendor settlement are carried out with maximum efficiency & control in accordance with established procedures and that quality service is provided to Bank in accordance with agreed service standards.Principal Accountabilities:- Responsible for managing day to day functions related to new card account on-boarding, card maintenance , vendor settlements performed by offshore team, including custody & reconciliation of blank security plastics, returned undelivered cards, captured cards, courier management , plastic & stationary inventory management , archival of daily files & documents handled at onshore.- Responsible for handling operations functions related to card projects, involving in BRD reviews, preparation of UAT scripts, validating UAT results, whilst ensuring that these activities are carried out with maximum efficiency, security and control in accordance with established procedures and agreed service standards- Maintain stringent security over destruction of returned plastic / managing captured cards in line with the defined policies and procedures.- Deliver efficient and quality services to both internal and external customers that meet or exceed agreed service standards.- Responsible to take the End to End ownership of assigned activities in New Accounts Onboarding, Card Maintenance, Courier management, Vendor settlements and Card inventory management functions and to ensure customer satisfaction at all times.- Resolution of all customer issues / enquiries relating to new accounts, account maintenance, returned undelivered cards, captured cards , vendor payments etc., and channel feedback into process improvements.- Ensure to learn and gain general awareness about the function specific processes and procedures to build up capabilities and ensure preparedness to discharge assigned responsibilities.- Ensure that both internal & external customer complaints / queries are handled promptly and escalate unresolved issues to superiors.- Keep Assistant Manager / Manager, Card Operations advised of material operational / process weakness and non-compliance with controls in the unit.- Advise Assistant Manager / Manager, Card Operations with any process improvements to enhance the efficiency and controls in the unit.- Take active interest to build skills and develop self to hold higher responsibilities- Work closely with Off-shore team to ensure that all operational processes related to card on-boarding, card maintenance are performed in accordance with agreed SLA’s.

Education and Qualification:- Higher Secondary education / University degree or equivalent qualification- 1-2 years’ experience in Payment Card Domain / Card Operations.

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

Employment:

Full Time

EY (Jordan) PAS – People Advisory Services (PAS) Graduate ProgramAt EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all. EY (Jordan) Tax – People Advisory Services (PAS) Graduate Program Location: Jordan, Amman What if your career could have a lasting impact on you, and on the world? Here at EY, you’ll have the chance to build a truly exceptional experience. We’ll empower you with the latest technology, surround you with high-performing teams, and provide the global scale and diverse and inclusive culture you need to discover your full potential. Through our coaching and training programs, you’ll develop the skillsets you need to stay relevant today and in the future – all while building a network of colleagues, mentors, and leaders who will be on the journey with you at EY and beyond. The exceptional EY experience. It’s yours to build. The opportunity: your next adventure awaits You will be working with one of the most trusted, respected and influential teams in the industry. In Tax, we equip clients to make better business decisions by bringing insights to the forefront. We help companies understand the tax policies and tax laws of governments around the world to plan and comply accordingly. Our teams leverage transformative technologies to deliver strategy and execution, from tax and regulatory obligations to operations and workforce management, to reduce risk and drive sustainable value. Click here to learn more about the Tax service line . The opportunity is specifically in the People Advisory Services (PAS) sub-service line under Tax. The world continues to change as a result of developments in globalization, demographics, technology and regulation. These disruptive forces require organizations and their people to change rapidly. At the same time it’s getting harder to source, manage, motivate and retain talent while controlling costs. PAS helps our clients harness their people agenda – the right people, with the right capabilities, in the right place, for the right cost, doing the right things. We help our clients gain a competitive advantage, working with them to cultivate impactful people, human resource and organizational alignment across all critical business crossroads. Click here to learn more about the People Advisory Services sub-service line . If you have graduated from university, or will do soon, the EY Graduate Program could be just the job for you. You will be part of a team working with interesting clients, while earning a salary. We will help you develop the things you are naturally good at and learn new skills for your career too. What we look for – You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world. – You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world. – You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust. Qualifications: – Bachelor’s or master’s degree in HR/Management/Business Administration/Industrial Engineering/Psychology/Social Sciences or related field of study with strong academic credentials. – Bachelor’s degree: completed within the past 18 months of applying to the graduate program – Master’s Programs/Master’s Degree: completed within the past 18 months with no relevant work experience for more than 6 months – Excellent written and verbal communication skills in Arabic and English – Willingness to travel across the Middle East and North Africa (MENA) – Jordanian nationals only will be considered

What’s in it for you – Accelerate your technical capabilities and transformative leadership skills with future-focused courses and development programs. – Broaden your horizons by working on highly integrated teams across the globe and collaborate with people of diverse backgrounds – both professionally and culturally. – Bring out the best in yourself with continuous investment in your personal well-being and career development. – Develop your own personal purpose and help us create a positive ripple effect on our teams, our business, clients and society – building a better working world, together. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Join us in building a better working world.

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More