Customer Service

Relationship Management * Generates target market prospects through a number of innovative and sustainable channels.* Converts target market prospects into clients* Grow customer portfolio size by deepening existing customer relationships* Retain existing high value clients; grow wallet share with the bank through focused relationship management activities* Cross-sell SCB products & services to existing clients* Be […] More

Line of ServiceInternal Firm Services SpecialismIFS – Information Technology (IT) Management LevelAssociate Job Description & SummaryA career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to […] More

The CitiPhone Officer is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross sell opportunities. Responsibilities:– Assist in responding to Client phone inquiries– Assist retail […] More