Customer Service

Employment:

Full Time

Creative Zone Group is growing and we have opportunity for a highly organised Sales Coordinator to join our Group entity based in Sharjah. The Sales Coordinator is responsible for providing the necessary support to the sales team and will be the point of reference for colleagues and customers alike, by keeping schedules, providing feedback, documentation and information. It is the Sales Coordinator’s responsibility to help customers and increase sales by displaying excellent customer service, being responsive and highly organized. The primary function of a Sales Coordinator is to collaborate with the sales team and other departments thereby ensuring smooth integration of sales, operations and marketing activities.

To join our team you will be have:• Bachelor’s degree in any related discipline• 2-3 years Sales or Client Relations experience with an emphasis on telephone support• Experience using CRM systems is essential, ZOHO CRM will be an advantage• Excellent spoken English, Arabic and other languages will be an advantage • Strong IT Skills ( Excel, Powerpoint and Outlook) • Passion for delivering an exceptional customer service. • Currently based in UAE and available for an immediate start

Welcome to CREATIVE ZONE!

We are a team of company registration professionals who are passionate about bringing the dreams of aspiring entrepreneurs and SME’s to life.

We believe in providing you not only with your company’s documentation, but also equipping you with the necessary tools to promote, develop and grow your business.

We are a business setup company with a difference – our work doesn’t end with the issuance of your trade license & residency visa – it starts there! More

Employment:

Full Time

Position Title: CashierEmployment Type: Full Time Salary: up to 4K AED all-inclusive, depending on experience and qualifications Job Location: Sharjah, UAEAbout the Client: A well-established business formation group, based in Sharjah with proven track records on successful, streamlined process of businesses structure that suits different client needs within UAE.Job Description: • Take payments in the form of card, cash vouchers etc,, from visitors who have taken the medical• Issue receipt or print statements if needed for online payments• Manage day to day cash flow and report to accounts by end of day• Operate POS and update online system to show real time update on multiple business unit and keep track of transactions

Qualifications:• Open to Asian nationals • Female, 35 years old and below• Must have experience in general accounts and admin handling cash registry for a B2B or Corporate offices

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

Employment:

Full Time

We are currently hiring for Operations Coordinator – Consumer (Medical, Life, and Motor Insurance) who will liaise between clients, business development teams, managers and insurance companies to come up with best insurance options.

– Has been in the UAE insurance industry ( insurance company, Broker , TPA) for minimum 5 years.- Ensure that accurate quotes are produced that are competitive to the clients, also should be able to analyze Loss Reports and Utilizations reports.- Must have a complete knowledge of Medical Underwriting process and health insurance regulations.- Local contacts with insurance companies and awareness of pricing structure.- Should be able to identify gaps and risk exposures.

WFC Holding was born out of a market need for specialist shared services support functions in the UAE.

WFC Holding has rapidly expanded its service offering, capability, and client base to become an integrated business process outsourcing company. More

Employment:

Full Time

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS – AdministrationManagement LevelAssociateJob Description & SummaryA career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As an Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Invite and give in the moment feedback in a constructive manner.- Share and collaborate effectively with others.- Identify and make suggestions for improvements when problems and/or opportunities arise.- Handle, manipulate and analyse data and information responsibly.- Follow risk management and compliance procedures.- Keep up-to-date with developments in area of specialism.- Communicate confidently in a clear, concise and articulate manner – verbally and in the materials I produce.- Build and maintain an internal and external network.- Seek opportunities to learn about how PwC works as a global network of firms.- Uphold the firm’s code of ethics and business conduct.

Applicants should be:- UAE Nationals holding a – Family Book   – A recent graduate (graduated within the last 18 months) and holding a Bachelor’s or Master’s degree

PwC firms help organizations and individuals to create the value they’re looking for.

We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.

In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.

We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.

PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.

PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

Employment:

Full Time

• Knowledge of the organization’s operations, products and services.• Keeping abreast of the industry, competition, its people and products.• Takes Initiative and drives process proactively.• Open to feedback and eager to grow and learn.• Self-disciplined, self-motivated – requires minimum supervision, well organized with good follow-up skills.• Stay on top of the local and national economy and financial markets activity.• Highly Proactive, responsive, enjoys working as a team.• Enjoys working with details, high level of attention to detail.

Salary:
AED
2,000 to 4,000
per month inclusive of fixed allowances.

Skills• Knowledge of and established relationships within the financial services field.• A deep understanding of the industry’s issues, a vision for its growth and a commitment to advance • Fluency in other languages than English is a plus.Job Location• Dubai, United Arab EmiratesCompany Industry• Financial ServicesJob Role• SalesEmployment Type• Full Time EmployeeMonthly Salary Range• UnspecifiedNumber of Vacancies• 5Career Level• Entry LevelYears of Experience• Min: 1Residence Location• Dubai,United Arab Emirates

AAG Markets is the fastest-growing, global CFD trading company. We have expanded to serve retail and institutional clients in 173 countries, with a year-on-year growth of 300%.

As a strong proponent of security and transparency, we enforce the highest standards of safety (i.e. bank grade encryption and protection) for our client’s funds.

AAG Markets specializes in crypto, FX, indices, and commodities trading – all with zero fees and zero commission.

Wherever you are, our dedicated team of account managers will work 24/7 to provide you with exceptional support. More

Employment:

Full Time

Job Purpose:• Professional management & maintenance of client relations, growing the book for CBD. Work done in coordination with team Head and Assistant Relationship Mangers / Relationship Officer.Principal Accountabilities:• Manage, maintain and expend a portfolio of Dubai Region. Ensure risk intake is properly managed, optimizing returns, cross-sell and relationships are cultivated to maximize contributions to CBD in support of the team’s growth targets.• Identify, solicit and acquire new New to Bank clients in line with approved Institutional strategies for Assets, Liabilities, Trade and Financial products to meet given sales targets.• Negotiate appropriate credit lines in conformity with the Bank’s underwriting standards and risk adjusted targets after thorough analysis of information necessary for the preparation of a detailed credit proposal, and execution for all kinds of securities (Asset, Shares and Bonds).• Seek credit-mitigating solutions to mitigate risk or improve RoE on client / transaction basis where applicable and have the ability to structure and arrange structured transactions.• Making regular visits to clients for both monitoring and business generation purposes. Such visits to be recorded by way of call reports which are to include all pertinent information in a timely manner.• Conduct account planning with Client Service Team Members & cross selling other products & services including introduction of investment portfolios to Institutional clients to ensure multi-product relationship and greater Share of wallet. Facilitating other lines of business in exploiting business opportunities through referrals.• Establish effective & professional communication (both internal and external) to ensure turnaround time within designated parameters and higher client satisfaction levels.• Ensure timely and accurate credit administrations through timely completion of annual reviews and regular monitoring of financials, financial covenants and other parameters within the review cycle.• Manage a team of Relationship Officers, set, agree and measure annual targets, provide professional advice, guidance, training & motivation to enhance their potential & capabilities to hold higher responsibilities, and conduct their performance reviews.• Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of uniformity and consistency across the Bank. • Comply with and adhere to all relevant regulatory and Central Bank requirements and uphold the highest professional standards.• Keep abreast of developments in the local and regional business environment to spot business opportunities. Contribute to the planning process in order to develop Institutional business strategies.• Develop a strong level of contacts with the relevant target business and financial institutions community.

RequirementsEducation and Experience• Minimum Bachelor Degree in Economics or Finance or Business Management • 8 – 12 years of experience in Large Corporate / Institutional banking with 4-5 years of exposure to Institutional Banking in the UAE. • Commercial acumen and ability to prepare plans and strategies are essential.• The ability to forge close relationships with external constituents as a senior representative of the bank.

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

Employment:

Full Time

Job Purpose:• Grow wallet share of CBD issued e-Dirham cards in the market via centre distribution modelPrincipal Accountabilities:Channel Reach & Penetration• Conduct market research to identify channel expansion and selling opportunities• Actively seek out new sales prospects through cold calling and networking• Set up meetings with potential centres and deliver the pitch for CBD eDirham cards and top up proposition • Prepare and deliver appropriate presentations on products and services• Create frequent reviews and reports with sales, channel and productivity data• Negotiate, close deals and handle centre complaints or objections• Collaborate with cross functional team members to achieve efficiency• Gather feedback from centres or prospects and share with the internal teams• Performing cost-benefit analyses of existing and potential customers• Maintaining positive business relationships to ensure future sales• Cross sell Bank products and services through the right channel• Be the first point of contact for all centre query(s)Customer Experience• Deliver superior customer experience to the centres • Issues (if any) to be resolved on priority by coordinating with internal stakeholders• Responsible for providing an overall positive experience and association with CBDRelationship Management• Maintain cordial professional equation with the centres• Manifest self as a problem solver• Coordinate with the centres to grow business originating from this channel• Be the face of the Bank to onboard and grow centre penetration

RequirementsEducation and Experience:• Bachelor Degree• Minimum 3 years in a relationship management role• Understanding of banking products and customer focused

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

Employment:

Full Time

•The Visa and Immigration Consultant must oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly.•The Visa and Immigration Consultant must interview all clients and deal with all applications face to face and by post to ensure that the client is suitable.•You must oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government.•The Visa and Immigration Consultant must ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.

•You will ‘ideally’ be educated to degree level and may also be required to hold any other qualifications relevant to Visa and Immigration Consultancy.•You must be fluent in English and have experience in Immigration procedures and OISC accreditation.•For a Visa and Immigration Consultant, experience in lobbying is desirable, and depending upon the role, you may also be required to be bi-lingual.•The Visa and Immigration Consultant must be motivated, energetic and able to work as a part of a team.•The Visa and Immigration Consultant must have strong communication and negotiation skills as the job is centred on communication with the client, colleagues and authorities.•The Visa and Immigration Consultant must be able to work to tight deadlines even when under pressure, whilst still being able to provide a high level of customer service.

Canopee HR provides extraordinary HR Services (HR Outsourcing, Global Recruiting & Overseas Manpower Services)in an efficient methodology to the employers. Canopee has been in operation since 2009 with the objective of being the leading service provider in the MENA region.

We also have our associate offices in India, Pakistan, Russia, Singapore, Indonesia, South Africa, UK and other countries. We’re quickly emerging as one of UAE’s leading commercial HR Service Provider and our reputation for strategic HR services and effective recruitment solutions means we’re constantly getting bigger (and better).

The key drivers to our success are highest standards of quality, integrity, trust and commitment, whereby providing top quality professional services. Needless to say, we keep client interest foremost on our roster and client satisfaction is our forte. More