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    Manager / Team Leader – Port / Maritime Strategy | NSI & Bluefin Talent

    Employment: Full Time

    Manager / Team Leader – Port / Maritime Strategy – Boutique Consulting FirmA boutique consulting firm specialized in transport, logistics, and infrastructure is looking for a Manager / Team Lead – Maritime Practice who will be based in the Dubai office and travel around the GCC region and globally upon project requirements. The Maritime Practice has a broad portfolio of services that covers, among others, national marine transportation strategy, regulatory frameworks, organizational delinking, marine port master planning, business planning, feasibility analysis, PPP structuring, operational improvements, safety management, etc. From the Dubai office, they offer services to clients in the Middle East, East Africa, and CIS countries. Over the last five years, we have worked in Saudi Arabia, Qatar, Oman, UAE, Egypt, Jordan, Kenya, Madagascar and Mozambique, Russia, Georgia, Azerbaijan, and Kazakhstan.• As a Manager / Team Leader, you will be part of one of the top global transport and infrastructure consulting companies and you will work with the leading transport operators, infrastructure developers, and investors advising them on strategic, commercial, and operational challenges.• You will become part of a global organization offering deep expertise and strategic insights to clients in a multi-disciplinary working environment made up of inspiring people with skills ranging from technical experts to strategic thinkers.• You could become an industry-leading subject matter expert or a trusted advisor to senior client management on a wide range of issues.

    • Bachelor and Master’s Degree in Engineering (Civil or Industrial preferred). MIM or MBA is desirable.• +6 years of experience in Consultancy, ideally the Ports and Maritime industry for both public sector clients (national, regional, municipal governments and multilateral organizations) and for the private sector (terminal operators, shipping lines or investment funds)• Excellent communication skills in English (oral and written). Multi-lingual ability is highly valued.• High customer orientation with the ability to understand client’s needs and translate these into a commercial proposal.• Ability to manage a heavy workload and ability to work to tight deadlines.• Strong commitment to excellence.• High analytical and numerical skills.• Skilled in team management• Full availability to travel.

    New Sourcing International (NSI) / Bluefin Talent have partnered so to offer a specialized recruitment solution within the Consulting and Financial services domains.
    Working together as a specialist search and selection agency, we concentrate on blue chip financial services and strategy / technology consulting organizations across Europe and the Middle East; focusing exclusively on Financial Services, IT and Risk. Being niche allows us to offer a premium search service, tailored to overcome the technically challenging nature of recruitment for the specialist functions that we work.
    We are dedicated to representing best of breed candidates in the region in our dedicated fields of employment. As such we are a leading outfit for placing ex-pats and internationally educated students in the region.
    Our biggest unique selling point, is that we are steered by a dedicated team of ex-financial services and industry professionals. This allows us to offer a level of candidate pre-screening for roles, which is largely anomalous to the recruitment profession. Our ability to bridge the technical knowledge gap typical recruiters encounter, coupled with a thorough delivery process allows us to drive consistently superior results for our clients sourcing requirements. Designed to provide a fast and efficient turnaround, we minimize the use of internal resources our clients spend vetting inadequate profiles, allowing them to quickly get back to focusing on their strategic goals.
    Our strength lies not only in the specialist nature of our firm, but also in the commitment we show towards our clients and candidates. We endeavour to build long-term relationships and recognise the crucial nature of communication throughout the recruitment process. Excellence, integrity, respect and transparency are cornerstone to the culture we promote. More

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    Director – Transaction Diligence | Ernst & Young

    Employment: Full Time

    We help large and demanding corporate and financial clients to meet their strategic goals, whether they are acquiring, divesting or raising finance. Although our work is fast-paced, high profile and high pressure and often operates within demanding deadlines, you will find it to be extremely rewarding.Our core work is due diligence, assessing a target company’s finances and business projections, identifying opportunities, risks, sensitivities and potential mitigations, and reporting on these to our clients, their banks, investors and other parties.You will also have the ability to work across different sub-service lines within our Strategy & Transactions business to expand your horizons. In addition, you will have the ability to travel around the MENA region and beyond as part of your role.The opportunityYou will analyse the financial and operational results of companies targeted for sale by reviewing financial information and participating in interviews with management. You’ll work effectively as a team member by demonstrating your commitment to quality, sharing responsibility, providing support, maintaining communication and updating senior team members on progress. You’ll also help to create a positive learning culture for junior team members and support their development. And as part of your role in the wider team, you’ll have a role to play in other team initiatives – for example, account management and recruitment.Your key responsibilities- As a Director within the Transaction Support team, you will lead on client liaison activities with some of our most prestigious clients, manage project teams and work closely with all members as well as forming strong internal links within transaction support and other departments in EY. You will understand the key business drivers, co-developing our approach with the client, agreeing value measurements with the client, providing value to the client through insights, factual conclusions and advice.- You will plan, prepare and review deliverables in various forms including excel data books, written reports, presentations and discussions with the client.- You will understand the capabilities of the firm and look for opportunities to sell additional services to our clients.- You will play a key role in business plan initiatives (e.g. key accounts, recruitment, and client service framework).- You will take the responsibility for own learning and development, provide coaching to others, and participate in upward feedback

    Skills and attributes for success- Individuals with strong client liaison and analytical skills will flourish in this environment as you will regularly assist in researching technical accounting issues to evaluate implications on transaction valuation and structuring and prepare analyses of financial information to assess trends and fluctuations.- Good communication skills will also be a key attribute for success within this role as you will be required to assist in preparing reports and schedules that will be delivered to clients and develop and maintain productive working relationships with clients.To qualify for the role you must have- Chartered Accountant or equivalent qualified- Ability to coach, develop and train your teams in the due diligence skills required- 10-15 years of experience in leading Transaction Support or due diligence engagements- Buy and sell-side experience and exposure to IPOs, rights issues and broader M&A processes- Able to analyse financial and non-financial information to formulate views and conclusions- Experience in coordinating and executing large complex cross border transactions with cross functional and cross border teams- Strong analytical, presentation and report writing skills- Excellent command of spoken and written English (Arabic language a positive but not a mandatory requirement)- Good command of transaction analytics toolsIdeally, you’ll also have- Experience of liaising internationally within a big4 consulting environment- Strong client relationship development skills- PE/SWF transaction support experience- A good understanding of the big4 quality and risk management protocolsWhat we look forHighly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.What working at EY offer’s- Competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business- Range of programs and benefits designed to support your physical, financial and social well-being- Support, coaching and feedback from some of the most recognized and engaging leaders in the profession- Opportunities to develop new skills and progress your career- The freedom and flexibility to handle your role in a way that’s right for youAbout EYAs a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.If you can confidently demonstrate that you meet the criteria above, please apply online.Building a better working world.Apply now

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.
    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    Tax & Legal Services – Accounting & Payroll – Client Administrator | PricewaterhouseCoopers

    Employment: Full Time

    Tax & Legal Services – Tax – Accounting & Payroll – Client AdministratorLine of ServiceTaxSpecialismGeneral Tax ConsultingManagement LevelAdministrativeJob Description & SummaryA career in our Tax Accounting practice, within Tax services, will provide you with the opportunity to help our clients meet and manage their tax obligations across unique but ever changing tax specialties. You’ll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to business analysis, managing indirect taxes, dispute resolution, and global enterprise tax solutions.Our team provides our clients with customised tax solutions and tax accounting advice based on their niche and business need. You’ll support the team with deferred tax validation projects, remediation and restatement, tax basis balance sheets and financial statement carve out preparation.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

    At the Administrative level, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:- Conduct self in a professional manner and take responsibility for work and commitments.- Flex approach to meet the changing needs of teams and clients.- Identify and make suggestions for improvements when problems and/or opportunities arise.- Learn about business needs are changing and consider the impact on services provided.- Take action to stay current with new and evolving technology.- Handle, manipulate and analyse data and information responsibly.- Communicate with empathy and adapt communication style to meet the needs of the situation and audience.- Anticipate the needs of others and take appropriate action.- Embrace different points of view and welcome opposing and conflicting ideas.- Uphold the firm’s code of ethics and business conduct.

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    IFS – Risk & Quality – Deals R&Q Manager | PricewaterhouseCoopers

    Employment: Full Time

    Line of ServiceInternal Firm ServicesSpecialismIFS – Risk & Quality (R&Q)Management LevelManagerJob Description & SummaryA career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and conduct by PwC professionals throughout our organisation. You’ll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC’s regulatory, litigation, and reputational risk.Our Projects and Change Management team helps PwC deliver sustainable change by getting people to accept, adopt, and drive change. We drive, develop, and communicate plans that enables our people to execute and embrace lasting transformation by empowering them to change their behaviour focusing on critical things that drive successful results.Opportunity:Deals R&Q are looking for a Manager candidate to join the Deals Risk and Quality (“R&Q”) team based in Dubai. This individual will be supporting the Deals R&Q team to drive the risk and quality agenda across Deals.About the Team:The Deals business is comprised of Infrastructure and Government, Business Recovery Services, Corporate Finance, Forensics Services and Transaction Services. The Deals R&Q team is a dynamic team that operates in the Deals fast-paced and exciting transaction-oriented business environment. The Deals R&Q team’s primary purpose is to provide trusted advisor risk and quality advice to the Deals business in order to help client-facing teams effectively manage and mitigate legal, regulatory and reputational risk.This role will have a broad range of activities including:- Supporting the Deals R&Q team in queries from client facing staff and providing pragmatic advice and solutions to their R&Q queries.- Building trusted relationships across Deals and other support teams, acting as a dedicated business advisor to Partners and Directors.- Proactively providing support to teams pursuing larger, or more complex opportunities (e.g. cross-border working).- Negotiating with clients on contracting challenges, with support from Office of the General Counsel and senior stakeholders in the business.- Delivering training to partners and staff across Deals, including one-to-one sessions and seminar-based training.- This wide exposure to the Deals business will support the selected individual’s personal development and enable ongoing progression.- To support you, you will work under the guidance / supervision of the Deals R&Q team.- There is a great opportunity for the right candidate to learn and develop in this role.The role will provide the successful candidate with:- The opportunity to work closely with Deals partners across the business.- An opportunity to get involved with some of the high profile, complex and risky engagements Deals are delivering.- An ability to help Deals to deliver against strategy.- The opportunity to work in a fast paced, mentally stimulating, dynamic environment where no two days are the same.- An opportunity to develop a solid Risk Management technical base.- A stable working location.

    What you need:- Ability to communicate clearly with strong presentation skills and provide firm and concise advice.- Clear understanding of commercial / client-facing issues and associated risk procedures.- An understanding of technological offerings is an advantage.- Ability to interact with others demands providing support and/or influencing, with the flexibility to change behavior where necessary.- Intellectual capacity to make decisions with strong analytical, organisational and project management skills.- A conscientious, ambitious team player, with good self-management skills and an ability to take initiative.Knowledge, skills and abilities:- The selected individual will be a Manager with client facing experience in working with a Financial Advisory firm or in an internal Risk & Quality role in a Big 4.- The individual must be proficient in English and preferably an Arabic speaker.ContextDelivering distinctive quality is core to the PwC brand and managing risk is an important and integral component of ensuring that whatever we do is sustainable and enhances our brand. Differentiating ourselves from our competitors is fundamental to winning new engagements and building lasting relationships with clients. This encompasses all aspects of the engagement life cycle from the initial decision on which opportunities to pursue through to proposal submission and successful delivery. Deals continues to grow across the region and there are increasingly complex quality and risk aspects that need to be addressed to support our continued success.

    PwC firms help organizations and individuals to create the value they’re looking for.
    We’re a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services. PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services. Together, these firms form the global PwC network.
    In our 3 key areas of business or Lines of Service Assurance, Tax, and Advisory we work with our clients from business start ups to the worlds leading organizations to measure, protect and enhance the things that matter most to them.
    We help our own people to learn, discover, develop and make a real difference all the way through their working lives. And we have big ambitions to grow.
    PwC Middle East Region is part of what we call the Central Cluster and includes the UK, Europe and Africa as well as the Middle East. The region consists of 12 markets – UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman, Jordan, Lebanon, Egypt, Libya, Iraq and Palestine.
    PwC has been established in the region for over 40 years, we already employ over 4500 people and we are on course to become the Middle East number one professional service firm. More

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    Web Developer / Web Master | Black Pearl

    Employment: Full Time

    A new opportunity has come up with a fast-growing media company in the UAE. Our client is urgently looking for a Web Developer cum Webmaster.In this role, you will have the following responsibilities but not limited to:* Maintaining and updating the content for the website* Proposing designs and feature enhancements as needed* Creating a website and microsite as needed (in house and other clients)* Managing emailers, newsletter, and other digital requirements which will require minimal coding

    To be considered for this role, you will need to meet the following criteria:* Minimum of 2 years of proven work experience working as a web developer.* Strong understanding of UI, cross-browser compatibility, and general web functions & standards.* Acquires hands-on experience with web applications and programming languages such as HTML, CSS, JavaScript, jQuery, and APIs.* Must be able to communicate in English* Willing to work outside office hours when requiredThe working hours of the role will be from 9 AM to 7 PM, Sunday to Thursday.Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do contact us.

    Black Pearl is a progressive, dynamic and well structured HR solution provider that offers permanent recruitment services, HR consultancy, psychometric assessments, coaching and also professional training services for clients from different corporate sectors in the Middle East.
    Like a rare and unique black pearl, we consider our partnership with our clients and job seekers as a fine, precious and valuable encounter that needs to be affirmed, developed and supported with a strong commitment to deliver not only the right services but the best in the industry.
    Our aim is to meet and exceed the expectations of our clients, strategically offering Black Pearl services that are customized to the unique requirements of our clients and job seekers alike, resulting in effectively achieving goals and all that is required in this ever evolving and competitive market. More

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    Senior Product Manager, Prepaid Cards | Commercial Bank of Dubai (CBD)

    Employment: Full Time

    Job Purpose:The Senior Product Manager Prepaid Cards is responsible for preparing and executing the strategy for all CBD prepaid including eDirham cards distribution. The role involves product development /management and execution of partnerships with various distributors in the UAE, for prepaid cards. This role requires working with WBG and PBG Product Managers to define customer needs in line with CBD’s vision to go default digital.Principal Accountabilities:- Design / Develop and manage all prepaid cards including card designs, CVP, Pricing, defining end to end processes for both issuing as well as top ups / redemptions- Direct the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives.- Present, promote and sell products/services using solid arguments to existing and prospective customers.- Achieve agreed upon sales targets and outcomes within schedule.- Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.- Partner with external vendor for distribution of cards across UAE.- Work closely with sales and distribution team (Retail, SME and WBG) to define bank’s strategy for prepaid cards distribution.- Determine price schedules and discount rates, in line with competition in the market.- Direct and coordinate activities involving sales of cards for both WBG and PBG customers.- Create the Go-to-market strategy for increasing CBD’s market capitalization in the country.- Confer or consult with department heads to plan marketing campaign to capture new to bank customers for CBD.- Define opportunities to enhance our customer experience and improve channels required for customer to request and top-up their cards.- Perform UAT on system enhancements and work closely with IT to deliver solutions that meet customer requirements.- Consolidating a weekly report on reasons for ticket escalations, patterns with any type of system or process failure affecting customers, and number of inquiries during on/off/peak hours.- Communicate feature requests to Head of Public Sector Payments using data from Helpdesk tickets and customer feedback.

    Requirements:Education and Experience:- Bachelor’s degree; Masters preferred- Relevant experience in Cards & Payments domain- Minimum 12 years of experience at a middle management level- Proven work experience in creating cards distribution strategy and concluding partnerships with vendors

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.
    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.
    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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    SQL BI / Power BI Developer | Alpha Data

    Employment: Full Time

    • Over 5 years of experience in developing BI applications utilizing SQL/PLSQL, BI stack, Power BI or Tableau.• Proficient in using MS Power BI to design and create dashboards and reports• Involved in Business Analysis of the OLTP and OLAP data and in decision support. Extensive database programming.• Experienced in Building SSAS Cubes and Dimensions with different Architectures and Data Sources for Business Intelligence and writing MDX Scripts• Experience in writing T-SQL Stored procedures, Triggers, Constraints, and Indexes using various DDL and DML commands.• Developed T-SQL scripts for performing automation tasks, Performed and fine-tuned Stored• Procedures and SQL Queries and User Defined Functions.• Strong knowledge of Data Warehousing methodologies and including star schemas, snowflakes concepts.• Used N-tier architecture for presentation layer, the business and the data access layers and were coded using C#, worked with agile methodology for application development.• Generated ad-hoc reports in Excel Power Pivot and sheared them using Power BI to the decision makers for strategic planning.• Proficient in Creating, configuring workflows designed in MS SQL Server Integration Services (SSIS).• Experience in Reporting Services, Power BI (Dashboard Reports), Crystal Reports, SSRS using MS SQL Server and in supporting services MDX technology of the analysis services• Proficient in designing and scheduling complex SSIS Packages for transferring data from multiple data sources and integrates data based on business logic and to load it in data warehouse.• Designed ETL using SSIS Packages to reprocess any date data at any time using Reprocess Logic.• Developing C# scripts in SSIS and automating tasks using C#.• Maintaining the Log and Audit information in SQL tables, experienced in providing Logging, Error• Handling by using Event Handler for SSIS Packages.• Having knowledge in Dimensional Data Modelling, Cube development and manipulations in SQL Server Analysis Services (SSAS).• Designing current Oracle database by adding tables, relationships, creating stored procedures, views and performance tuning of SQL queries and stored procedures• Developed SQL queries /scripts to validate the data such as checking duplicates, null values, truncated values and ensuring correct data aggregations.• Performed data quality analysis using advanced SQL skills. Performed Count Validation, Dimensional Analysis, Statistical Analysis and Data Quality Validation in Data Migration.• Extensive SQL querying on Staging, Data warehouse and Data Mart.• Explored data in a variety of ways and across multiple visualizations using Power BI.• Strategic expertise in design of experiments, data collection, analysis and visualization• Designed Power BI data visualization utilizing cross tabs, maps, scatter plots, pie, bar and density charts.• Involved designing SSAS 2012 Cubes and building attribute relationships for optimal MDX query performance of Hierarchies and Fact Dimensions.• Implemented Power BI gateway different source to matching analysis criteria and further modeling for Power Pivot and Power View• Experienced in designing and developing SSRS reports using data from ETL Loads, SSAS Cubes and various heterogeneous data sources.• Have knowledge of Big Data Technologies like Hadoop, Cosmos etc.• Excellent analytical, communication and interpersonal skills.• Proficient in technical writing and presentations and a good team player.• Strong investigative and troubleshooting skills.

    SKILLS• Programming Languages – Java, C#, C, HTML• Databases – Oracle 11G, SQL Server, MYSQL• Operating Systems – Windows, Linux• Tools and Software – JIRA, GIT, Oracle, TOAD, SQL Server Integration Services (SSIS), Microsoft SQL Server data tools, SQL server BID Studio 2008, SQLServer Management Studio 2012/2008, Performance Point Server 2010, Power BI

    Alpha Data, is the leading system integrator with over 30 years track record. Founded in 1981, Alpha Data has grown from two employees to a 700-strong workforce building ICT infrastructure solutions for thousands of organizations.
    Alpha Data works with its clients though a combination of deep-level business and technical expertise, an extensive knowledge of today’s technologies, and a mature, highly capable delivery and services infrastructure. Alpha Data’s offerings help our customers improve processes, reduce data centre and infrastructure costs, manage risk and governance and enhance top-line revenue. Our business approach is based on establishing long-term partnerships that encourage success through mutual benefit.
    Alpha Data has established strong industry ties, with the highest level of accreditation achieved with HP, Microsoft, Avaya, Cisco, Belden and Juniper in addition to an eco-system of complementary vendors. This enables Alpha Data to deliver a breadth of best-of-breed solutions to its customers through our teams of pre-sales, post sales, project implementation and support experts. Alpha Data has won the Systems Integrator of the Year Award at two of the region’s leading technology awards – CPI’s Reseller Middle East Partner Excellence Awards and ITP’s Network Middle East Innovation Awards, respectively and has always maintained a top position in the list of system integrators in UAE. More

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    Network Quality & Service Monitoring Engineer (Omani or GCC National) | Ooredoo Group

    Employment: Full Time

    Department Purpose:- Ensure the quality and performance of network nodes and services.- Define the OSS strategy in terms of service monitoring (SQM/CEM)- Define E2E KPIs, objectives and guidelines for network quality and service monitoring and to truck those elements.- Provide trends analysis, intelligent reports and consensus action plans to management and concerned stakeholders.- Testing and evaluating the new CPEs.Role Purpose:- The Network Quality & Service monitoring team works on defining the main KPIs for network and service quality and tracking those KPIs provide trends analysis and action plans to management.- This covers different services in voice and Data technologies like 2G/3G/4G TDD&FDD ,5G radio, CS Core, PS Core, transmission, VAS, IGW etc monitor End to End network elements and services.- Defining End to End service KPIs to be monitored from network and customer perception (For both Mobile& Fix) to support management with high level network/services status

    The Person:Education Level ( Minimum / Preferred):- Bachelor Degree in Telecommunications/Data Analyst engineer/Data Science or related fieldsRequired Experience and Knowledge to be able to do the job ( Minimum / Preferred):- Good Background in Mobile and Fixed technologies and related topologies and interfaces- A strong understanding of mobile industry trends and services- Business sense to make cost vs. technology trade-offsProfessional Qualification / Certification requirements:- Valid driver’s license and good driving skills.- Network certificationJob specific technical skills- Sound knowledge in conducting test analysis and defining business key performance indicators (KPIs)- Demonstrates flexibility and creativity to adopt processes to meet changing business needs- Ability to look at things through a wide lens, and a strong initiative to take the lead in removing road blocks- Team Work & Co-operation- Demonstrate positive attitude and high level of energy- Ability to think creatively and solve problems- Excellent interpersonal, analytical, written and verbal communication, and presentation skills- Organizational CommitmentBehavioral skills- Communicating Effectively- Attention to Detail- Planning & Organizing- Results Orientation- Knowledge of latest technologies and trends in Telecommunications industryKPI:Benchmarking- Supporting the Sr. Engineer to benchmark the KPIs with key operators specially in Ooredoo Group on Network and services quality and ensure methodology are reviewed frequently taken into account best practices and company objectivesValidating- Validate network quality & capacity and produce assessment in any deviation on them.- Study impact of pro motion and change to capacity KPI.Strategy Support- Understanding and Supporting the organization’s business objectives and long term strategy.- It involves analysing row data which is supplied by operation to update and highlight any change in network performance (CS, PS, VAS, RAN, & PSTN) to planning and other teams.- In addition, recommend to planning and marketing what is required to increase company’s profit based on customer’s behaviours.Monitoring Tools- Utilizing the tools to have full visibilities as End to End and producing professional reportsTechnical know-how- Learning and developing technical skills covering End to End Monitoring for Mobile& Fix to improve customer perception quality and service reportingProject planning- Participate in project teams to address problems that are having an immediate and negative impact on the organizationVendor- Dealing with different vendors to evaluate and acquire new tools from third parties.Note: you will be required to attach the following:- Resume / cv- Passport-size photograph

    We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.
    Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More