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    IT Support Associate | Ernst & Young

    Employment: Full Time

    In a business where support in the IT field is crucial to ensure daily operations are not interrupted and professionalism is demonstrated to the highest standard. As the OSS Technology Specialist, you will provide technical support, guidance and consultation associated with products supported and services provided by OSS/IT ServicesThe opportunityYou will provide meaningful contributions to team efforts to enhance departmental effectiveness; acts creatively to prioritize tasks; interprets information; and applies technical knowledge to satisfy end user and firm objectives. You will also anticipate technology support issues, and create solutions with appropriate consultation.Your key responsibilitiesAssisting with the deployment of hardware and software to end users (including the installation, configuration and testing of more complex firm hardware)Assisting with or coordinating the repair of end user hardware and the reinstallation of software as necessary to resolve incidentsResolving complex incidents associated with firm standard end user software and hardware, including mobile/hand-held technologies Identify sources and trends of technical incidents to prevent future occurrences.You will act as a lead to less experienced specialistsProvide after-hours service for escalated issues from the Service Desk or supervisorPerform asset management activities (procurement, receipt, inventory, tracking, distribution, etc) in accordance with firm policy and IT Service processOperate as “remote hands” for other IT functions, such as Telecommunications and HostingAnticipate technology support issues, and acts creatively to prioritize tasks, interpret information, and apply technical knowledge to facilitate the development and implementation of technical and business solutions to complex end user technology needs and issuesYou will work independently on small projects.Assess the special needs of local area offices and engagements, and respond appropriatelyDocument and track the status of inquiries, coordinate appropriate responses, and follow up to ensure end user satisfactionMaintain a thorough understanding of IT Services organization and service offerings in order to identify how best to address end user technology needs and incidentsUnderstand the Firm’s business and organization sufficiently to anticipate and resolve end user technology issues that affect productivity of Firm personnelPerform technical induction for new joiners and Trainings for business and internal team

    Skills and attributes for successThe ability to be able to identify, assess and advise on technical issuesNetworking with team members and other support teams to achieve the best resultsBeing responsive and accountable for all thingsTo qualify you must haveBachelor’s degree (Technical) – Computer Engineering or Computer Science1– 3 Years’ ExperienceThe ability to work on multiple projects simultaneously in a fast-paced, high-energy environmentExceptional interpersonal, communication, organizational, and project management skillsExcellent customer service attitudeStrong analytical skills are required to address end-user incidents escalated from the service desk or offered by end user on walk-up issuesUnder supervision addresses issues affecting users within the supported geography.Ideally, you will also haveExperience working in an end user environment for a professional organizationWhat we look forWe are looking for people who can combine, great listening skills, collaboration, influencing and commercial acumen. Being able thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality and show passion for your work will set you up for success.What working for EY offersWe offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. We also offer:Exposure to some of the greatest colleagues and clients in the industrySupport, feedback and coaching in a culture that values operational excellenceCareer potential to grow both within the MENA region and globallyA culture that will encourage you to grow you skills and strengths for your own betterment as well as that or EY

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.
    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    IAM Consultant (Sailpoint) | Halian

    Employment: Contract

    Halian is an IT services company providing integrated Managed Services, Resourcing, & Professional Services for corporate enterprises across the UK, Europe and the Emerging Markets of the Middle East & Africa. Established in 1996 and now employing over 450 staff, our company vision is “To unite the best people expertise and information technology and to deliver valued services for our customers”.We are looking for an experience IAM Consultant (Sailpoint) to be based in UAE for 6 months extendable contract.

    – Must have 8+ years of experience of relevant experience.- Excellent technical knowledge in Security Concepts and Toolset (Sailpoint, Keycloak, Hashicorp Vault, CyberArk, Ping, ADFS, Nessus, Bitlocker, ATP, MS Defender, Symantec DLP, Opwswat, Proofpoint).- Certifications such as CISSP, CISA,CISM is desirable.

    Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.
    The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.
    We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.
    Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service. More

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    FX Dealer | Mayfair Partners

    Employment: Full Time

    Our client is an established foreign exchange and international payment broker, that require an experienced dealer to work with the sales team to proactively manage and retain their corporate clients, by quoting and executing spot and forward contracts.Quoting and covering in foreign exchange spot, forwards and swaps markets.Form views on currency movements and advises customers.Run multiple positions and to monitor the movements in various currencies simultaneously.Handle high volume forex transactions in volatile markets.Have a clear understanding of FX markets and ability to manage the FX operations within the various risk and regulatory limits. Have the ability to quickly spot and make use of income earning opportunities in various markets within the risk limits.Have the leadership qualities to guide others in the dealing room to achieve individual as well as group targets.Be prepared to accept higher responsibilities as and when required.Job’s Duties and Responsibilities• Ensure that Compliance / Regulatory and Company parameters are upheld• Ensure that the Sales and Dealing time have an aligned approach to customer retention and profit generation.
    Salary:AED 8,000 to 10,000 per month inclusive of fixed allowances.Additional benefits: commission, flight, medical, holiday, visa

    Degree/Post Graduate Degree from a recognized universityMinimum 3-5 years experience in banking/brokerage firmCurrently in UAEShould have prior experience working in a dealing deskShould have a good understanding on Vanilla products (Spots, Forwards etc)

    Mayfair Partners are an International Executive Search and Recruitment Solutions consultancy based in Downtown Dubai. We are passionate about providing a superior service to clients. We service both established businesses and also advise those that are looking to set up a business in this region.
    Mayfair Partners was founded by three partners with combined recruitment experience of over 20 years. More

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    Analyst – Strategy | TP Global

    Employment: Full Time

    Analyst required for Tier 1 American Headquartered Strategy Company looking to make an impact in Frontier Markets.Candidate will require 2 years experience minimum ideally with a leading strategy FirmArabic Speaking and local knowledge of Iraq or Kurdish markets will be advantageous.Analytical/Decision Making Responsibilities:Strong analytical skills, including data analysis and problem solvingSupports the development of a point of view on the current state of the practice by overseeing and conducting research, interviews and fact-based quantitative analysisSupports identification of key market dynamics that will impact the business over the agreed upon planning horizonDetermine appropriate decision making processes to answer critical questions

    University/Bachelor’s degree in a related subject – e.g. Finance, Economics, etc.Advanced degree preferred, not required.Experience:Experience in a professional services firm with strategy consulting experience preferred.Exposure to a wide range of data and analytical concepts and methodologies, including:Market sizingCompetitive analysisCustomer needs analysis / primary researchFinancial modeling and valuationPortfolio review (e.g. where to invest, where to divest)Forecasting / econometrics

    TP Global is the leading recruitment provider of technical professionals to the energy sector. Covering the full project life cycle TP Global offer a full 360 degree man power solution, providing unparalleled levels of delivery to clients and applicants worldwide.
    With a sole dedication to the energy market TP Global has a true global network allowing interment knowledge of individual market environments and geographical locations. This focus has created opportunity to partner with the most talented technical professionals and top tier clients across our core market geographies of Middle East, Africa, Asia Pacific and Europe. More

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    Sales Manager – Payments Industry | Mayfair Partners

    Employment: Full Time

    We are recruiting for a Sales Manager for a corporate payments / Fx company – Our client are an established company and growing their UAE operations. They require a professional an highly experienced sales manager who has managed a team of 10+ of outbound sales executives.To manage the performance of the sales team to ensure monetary, personnel and company objectives are met monthly/annually whilst managing and training and improving the team.Job’s Duties and Responsibilities• To deliver the KPIs and targets on daily/weekly/monthly/quarterly/yearly basis.• Enable the team to identify, qualify and then prospect and develop a productive sales pipeline.• Hold weekly sales pipe-line meetings with the individuals and team to monitor and assess KPIs and Month End performance.• To support the team in the whole sales process from regular training sessions to demonstrating the full sales cycle. Constant monitoring of cold calls made by the team to provide EFFECTIVE feedback, suggestions, and techniques to improve their skills.• Implement weekly training sessions to improve and reinforce techniquesFor Example: Active listening, identifying buying signals, objection handling, building value, price discovery, closing techiniques, and understanding what and how clients buy.• To headhunt suitable candidates and be involved in the recruitment process with HR Department.• Collaborate with HR to create and implement successful 90 Days induction plan for new recruits.• Training of new joiners from orientation to understand the FX market and FX services which could be provided to businesses to sustain-risk averse currency management strategies.• Work with and motivate the team to successfully convert prospects to their final stages to ensure KPI’s are achieved.• Integrate the sales team and the dealing team in a pro-active way to ensure maximum wallet share is being obtained from each client.• Training and development of team members on how to conduct and close prospects via face to face meetings.• Preparing market update roster and hold live market sessions/commentary with the team, always providing feedback.• Attending regular sales meetings with prospects to convert them as clients to maximize new business profit and provide constructive feedback to the salesman.• Reporting weekly to the CEO regarding the performance and smart actions for each member of the team.• Constantly searching and acting on opportunities to increase the outreach of the company.• Ensure that Compliance / Regulatory and Company parameters are upheld so as to NOT expose the company to unnecessary risk.• Ensure that the Sales and Dealing time have an aligned approach to customer retention and profit generation.
    Salary:AED 25000 per month inclusive of fixed allowances.Additional benefits: commission, flight, medical, holiday

    • Minimum 5 years of experience in Sales Management.• Successful previous experience as a sales sales manager, managing teams of 10+ ideally, and consistently meeting or exceeding targets.• Preferably working in the payments, FX, merchant acquiring or banking space• Leadership & Management skills.• Must be a problem solver.• Solid knowledge of sales techniques and principles.• Excellent verbal and written communication skills.• Knowledge of current practices in foreign markets.• Demonstrated strong customer service orientation with high attention to detail.• Strong ethics and a high level of personal and professional integrity.• Excellent consultative and analytical skills.

    Mayfair Partners are an International Executive Search and Recruitment Solutions consultancy based in Downtown Dubai. We are passionate about providing a superior service to clients. We service both established businesses and also advise those that are looking to set up a business in this region.
    Mayfair Partners was founded by three partners with combined recruitment experience of over 20 years. More

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    Product Manager, E-Dirham | Commercial Bank of Dubai (CBD)

    Employment: Full Time

    Job Purpose:• The role holder will be responsible for driving the e-dirham usage, acceptance and profitability across government non-government fees in a secure manner across POS and payment gateways.Principal Accountabilities:• Ensure business stability, growth, strategic alignment and enhanced profitability for E-Dirham.• Act as an industry expert as well as being the primary contact for all internal stakeholders on E-Dirham.• Develop product opportunity studies highlighting benefits, costs & risks. In addition, preparing business cases and strategy for new / enhanced products roll-out.• Establish strategic priorities, sales objectives, and revenue goals for products and the relevant distribution channels to maintain and accelerate revenue growth.• Manage and document changes to policies and procedures that arise during any on-boarding process to improve future client experience, bank’s operational and local regulatory experience.• Adhere to policies including escalation and compliance requirements and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations.• Develop business requirements for building E-Dirham capabilities, and work with IT department, audit , risk, compliance, operations and other stakeholders to formulate the project plan, delivery schedules testing and implementation.• Monitor the project progress in all aspects from requirements conceptualization to implementation.• Analyse, plan and execute Pilots and Proof of Concepts for product innovation in the E-Dirham space.• Understand banks infrastructure to ensure that operations and systems are able to support the products launched and work with technology and Operations to ensure that the functionalities are as per required specifications.• Communicate new product updates and enhancements, market trends to sales and implementation teams and assist in monitoring product performance in terms of volumes, value and revenue. Work with concerned units to ensure product MIS is in place for accurate management reports.• Drive the E-Dirham digital roadmap across both the Fixed Value Card & the Government Client Cards.

    Requirements:Education & Experience:• Bachelor’s degree or equivalent• Minimum overall 8-10 years of experience gained from cards, merchant acquiring, wallets, digital banking, point of sale terminals, or product management in the financial services arena

    In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.
    By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.
    Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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    Tax Officer | M&M Marketing Management

    Employment: Full Time

    • Minimum experience of 2 years in a financial accounting role, involving reconciliations, interrogation of MIS;• Some certification in accounting is preferred;• Proficiency in MS Excel is mandatory;• Good level of English comprehension, writing and oral;• Positive work attitude and attention to detail is mandatory.

    • Must be a Bachelors degree in Commerce or Any• MS Excel expertise• Accounting experience within UAE required• Number of vacancies: 2• Must be available immediately• Applicant in Abu Dhabi preferred or willing to be relocated

    M&M Marketing Management LLC is incorporated in UAE with 3 offices in Dubai located in ideal locations. The staff consists of 100+ highly experienced employees whose skills and experience collectively cover a very broad segment of the market area.
    M&M provides Back Office and Outsourcing Services such as Operations, Credit Control, Sales, Collections etc. for major Banks and Financial Institutions in the UAE. More

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    IT Engineer (Male) | M.Gheewala Global HR Consultants

    Employment: Full Time

    URGENTLY REQUIRED FOR IT SERVICES PROVIDING COMPANY IN UAECANDIDATES FROM BANGALORE REGION CAN APPLYPosition: IT Engineer (Male)•.Net Developer designs modifies, develops, writes and implements software programming applications and components. Supports and/or installs software applications and components.Interested candidates can send their updated CV, Passport Copy, Qualifications & Experience Certificates by email with the position applied in the subject line.

    • B.E. in Information Technology/Computer Engineering• Candidates should have 2-3 years experience in IT Field.• Knowledge of SQL Server and .NET• The SQL Server DBA conducts troubleshooting and bug fixing on databases and applications, resolving issues without excessive downtime or data loss. They may need to validate data and perform extensive testing to ensure that the database systems and access programs meet the end user’s requirements.Job Location: Sharjah, UAE

    Linking fine talents of candidates with great opportunities available within an organization is matchmaking at its best. At M.Gheewala Global HR Consultants, we transform this into an art worth emulating. Blending the needs of recruiters with the aspirations of job seekers, M.Gheewala Global provides a platform where both sides come close, identify each other’s requirements and make informed decisions.
    M.Gheewala Global HR Consultants, an ISO Certified 9001: 2008, Government of India Approved & Recognized Overseas Recruitment Agency, was founded by Mr. Mehmood M.Gheewala, who is also the Managing Director of the Company. M.Gheewala, a promising young go-getter, honed his skills by working with one of India’s best-known recruitment companies and gained an unparalleled understanding of the distinct recruitment needs of organizations in the Middle East. It goes without saying that the MD applied the same high principles and values at the time of starting M.Gheewala Global.
    At M.Gheewala Global clients and candidates can benefit from the four-decade strong recruitment track record of an experienced team that strictly follows a ‘Zero-Compromise’ approach in every aspect of the recruitment procedure.
    Under M.Gheewala’s able leadership and experienced team’s support, M.Gheewala Global has evolved into a result-driven organization focusing on fulfilling the distinct needs of business establishments that approach the organization for its services.
    No wonder M.Gheewala Global has emerged as a preferred Human Resources Consultant for organizations in the Middle East and across the globe. More