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    Client Renewal Advisor | RTC-1 Employment Services

    Employment: Full Time

    Position Title: Client Renewal AdvisorEmployment Type: Full TimeSalary: up to 8,000 AED all-inclusive, depending on experience and qualificationJob location: Sharjah, UAEAbout the Client:The hiring company is a prominent Business Set Up consultancy in Sharjah handling all type of licenses for businesses in the regionJob Role:Generating and managing renewal inquiries from different sources like phone calls, emails, chats, walk-in clientsFollowing up with existing clients and updating status on the CRM (ZOHO)Educating clients with information related to amendments, activities, eligibilities, free zones rules, terms and conditionsFollowing up all renewal clients by phone call and emailsKeeping in touch with Channel Partners to make sure that the relationship with the Free zone is goodAchieving monthly renewal targetsProviding a monthly report on the number of renewals vs opportunitiesCoordinating between Compliance team and the Operations Team to facilitate clients’ requirementsMaintaining high conversion ratesProviding straight forward, transparent and accurate information related to the requirements of the clientPreparing reports as required and/or requested by the line manager

    Requirements:Male/Female, 35 years old and belowOpen to Arabic and European nationalsBachelor’s degree in any relevant fieldMinimum 3 years of experience in client relationsBackground in customer service; industry knowledge is a plusProficient in MS Office, with working knowledge of CRM platformsProven track record of meeting and exceeding targetsExcellent communication and negotiation skills

    RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa. More

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    Broker Relationship Manager | Smyth and Bradshaw

    Employment: Full Time

    Client: Public Shareholding Insurance CompanyJob Title: Broker Relationship ManagerLocation: Dubai, UAEJob Responsibilities1. Identify and develop new business opportunities for the direct sales.2. Manage direct sales, individual, corporate and broker sales.3. Responsible for profitable growth of business – all lines; achieving pre-assigned targets.4. Develop marketing activity to achieve the sales targets in line with company’s underwriting guidelines and R/I Treaty Limits.5. Interact on a regular basis with the reporting line manager on areas for improvement and implementation of action plans to drive broking sales and increase services performance.6. Proactively provide market feedback to the underwriters on trends and on changing requirements of clients/brokers.7. Manage and renew existing direct business and collection of premium from time to time.8. Assist finance/Accounting Dept. in collection of outstanding premiums whenever needed.9. Enhancing co’s image in the market by providing an excellent level of service and maintaining excellent working relationships with assigned brokers.10. Responsible for achievement of agreed upon yearly sales target figures & performance goals / objective.11. Maintain & develop s portfolio of existing and new, client accounts to ensure renewals and maximize profitability through daily account management.12. Interact on regular basis with reporting line manager as well as underwriters on areas for improvement and implementation of action plans to drive direct sales and increase service performance level13. Delivering good customer service by responding swiftly to queries and concerns from clients. working to amend policies where necessary in order to meet client demand14. Collection of all premiums from clients within the agreed / approved credit period.

    Requirement1) Experience: Min 8+ years’ work experience2) Must have more than 5 years experience in Insurance Industry & specifically Dubai Market3) Education: Bachelors Degree4) Proven Sales track record

    Smyth and Bradshaw offers a unique and innovative approach to the search process.
    With an unwavering passion for people and commitment to unparalleled service, Smyth and Bradshaw has successfully been matching people to jobs for the past 20 years.
    In 2014 Smyth and Bradshaw arrived to Dubai with the goal of serving as an intermediary between clients and candidates to help both parties better meet their needs. More

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    Director – Business Consulting – Finance | Ernst & Young

    Employment: Full Time

    As market and technology rapidly change and develop, finance functions must demonstrate real added value to their business. As a finance advisor, you’ll use your experience and knowledge in Finance, industry and technology to help deliver greater insight – delivering functional efficiencies as well as transforming the role of finance in our clients’ businesses. You’ll be developing innovative, sustainable ways to improve the management of people, processes and systems, working alongside other finance professionals in high-performing teams.And as you deliver exceptional client service, you’ll have the opportunity to address some of the biggest issues facing client organizations today – supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivaled experience. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.The opportunityWe are looking for sharp and intelligent Senior Manager / Director to join our team at the start of an exciting growth curve in the MENA region, and need people with ambition and potential to grow with us.Your key responsibilitiesAs one of our performance improvement consultants, you’ll help the world’s leading organizations to improve their performance in a rapidly changing environment with adequate enablement of finance technologies. You’ll be part of multidisciplinary teams, bringing diverse perspectives to every challenge. You will also take the lead in developing and growing our business and client network, building relationships with our clients’ key stakeholders and contributing to the overall revenue generation efforts of the performance improvement and advisory wide organization.

    Skills and Attributes for successYou should have experience at one or more of the following technical competencies:Finance TransformationUtilizing technology to transform financeBusiness insights into leading practice in accounting, management reporting and planning processGood understanding and experience in digital enablers in financeCommunication and presentation skillsExperience in implementing leading finance practices and benchmarkingFinance Performance ManagementProject and Program ManagementPeople Management and Leadership skillsCommercial orientedTo qualify for the role, you must have10-12 years of working experience, of which about 5 to 7 years of Consulting Experience in finance technology implementationMENA based experienceAbility to generate business deals and make business proposalsDevelop and maintain relationship at c-suite levelMandatory Arabic language skills – speaking, reading and writingAny sector knowledge is an advantageIdeally, you’ll also haveA bachelor’s degree qualificationA Master’s Degree and above is preferredRelevant professional qualification certificates are preferred.What we look forHighly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.What working at EY offersEY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to be an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:Support, coaching and feedback from some of the most engaging colleagues aroundOpportunities to develop new skills and progress your careerThe freedom and flexibility to handle your role in a way that’s right for youAbout EYAs a global leader in assurance, tax, strategy, transaction and consulting services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Join us in building a better working world. Apply now.

    EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
    EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.
    The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region More

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    IT Administrator | Watermaster

    Employment: Full Time

    • Responsible for Network Design, Implementation, and Support Services.• Data Provision/Delivery and Virtualization.• Manages Windows Servers.• Unified Threat Management Admin• Network Security with various Monitoring Systems.• PABX Installation and Configuration.• Disaster Recovery Plans/ Maintains Backups of Servers and Files.• Biometric Installation and Configuration for Attendance Reports• Software and Hardware maintenance.• Maintains Professional IT Standard Procedures.• Experience in ERP software implementation.

    5 to 8 years of experience in IT SystemsSAP ERP software experience is requiredBachelor degree in computer engineeringAvailable in Qatar with RP and ready to join immediatelyInstallation & MaintenanceMaintenance of equipment

    WATERMASTER is a 40-year-old, market-leading company that specializes in water-related projects encompassing Wellness & Pools, Water Features, and Water/ Waste Water Treatment. With over 6,000 completed projects around the world and three branches in Lebanon, Qatar and UAE, we have the in-house capabilities and resources to undertake and deliver turnkey projects from A to Z in the role of a complex solution provider. More

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    Account Manager | Zyclyx Consulting Services

    Employment: Full Time

    Technical Skills Mandatory Skills:? Bachelor ‘s /Master’s degree in Information Technology or Computer Science.? Having 4+ years’ experience as Accounts Manager.? Excellent communication skills including high proficiency in the presentation.? Strong oral-written skills. ? High energy and proactive with the ability to operate in an independent environment under pressure.? Should have good experience on handling multiple teams, Client management and project management. Key Responsibilities.? Develops new business by analyzing account potential; initiating, developing, and closing sales; recommending new applications and sales strategies.? Exposure to BFSI clients.? Drive effective account planning & management process by leading the development and implementation of account plan with a cross functional team approach? Participate in necessary training, selling techniques methods and product capability workshops, With Effective MRI Data/Report? Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.? Forecast and track key account metrics? Contributes information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer reactions.? Responsible for working with the Sales team to onboard and integrate new clients and? developing existing client relationships? Operate as the lead point of contact for any and all matters specific to customers? Build and maintain strong, long-lasting customer relationships? Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors? Ensure the timely and successful delivery of our solutions according to customer needs and objectives• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders• Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas? Collaborate with Customer marketing, category merchants, and buyers to create value driven initiatives with target customers? Drive effective account planning & management process by leading the development and implementation of account plan with a cross functional team approach? Exposure/information on banking trending applications by preparing specifications; conferring with product engineering.? Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.? Makes sure clients receive requested products and services in a timely fashion? Identifies opportunities to grow business with existing clients? Service multiple clients concurrently, often meeting deadlines? Keep records of client transactions? Coordinate with various teams so that the customer’s expectations are met.? Assist all teams to meet financial targets and growth objectives.? Help management with company-wide strategic planning.? Client Augmentation – ( Banking And Technology Sectors )? IT – Procurement / Business Partner ? Global Sales – IT Management Exposure ( handling clients on finance and information and Technologies )? Exposure on – People Management – Team Management? Setting Up Business Modules – Strategy Execution and Delivery.? Having Global client Connects – (Banking And Technology Sectors will be an added value ) ? Client Centricity and Emphasizing excellence.Experience 4 – 7+ YearsQualification B.Tech (EEE,ECE,CSE)/ M.sc/ MCA/M.TechNotice Period ImmediateContact details: hr.operations@zyclyx.comWhatsapp: 9849638420

    Bachelor ‘s /Master’s degree in Information Technology or Computer Science.? Having 4+ years’ experience as Accounts Manager.? Excellent communication skills including high proficiency in the presentation.? Strong oral-written skills. ? High energy and proactive with the ability to operate in an independent environment under pressure.

    ZYCLYX is the world’s leading automated IT solution provider with a diverse range of solutions aimed to enhance your operating performance. Our expertise includes Robotic Process Automation, AI, OCR, Network Security, Cyber Security, and other services.
    In 2018, we were established to share our innovative solutions and core technology expertise to optimize the customer experience. The team at ZYCLYX provides efficient integrated systems after meticulous evaluation of risks and opportunities which address both short and long term challenges.
    In collaboration with internationally recognized IT solution providers, we have catered to some of the leading brands in industries like Banking, Finance, Telecom, and more. We provide complete project management support right from conceptualization to implementation and assessment. More

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    MIS Analyst | Zyclyx Consulting Services

    Employment: Full Time

    Carry out analysis and assessment on the organization/clients existing software and database management systems, and information technology need to identify the shortcomings and proffer solutions to meet clients’ needs within time and cost constraints• Responsible for the design and development of software and computer systems to meet the project needs within time and cost constraints• Responsible for the development and maintenance of documentation and metrics to improve operational efficiency• Responsible for troubleshooting system hardware, software, networks, and operating systems• Responsible for creating an all-inclusive strategy for operation of a business’s information management systemsRequirements:• 2+ years of experience in MIS Analysis.• Strong Experience on MS Office, Excel, PowerPoint, etc.,• Strong Experience in Reporting• Flexible to convert Raw Data to a Management Readable format• Exposure to Middle East markets would be an added advantage• MIS Analyst needs to document reporting requirements to meet business needs• Pay attention to detail and highlight all significant details to maintain accuracy• Explain about our products, understand the client’s requirements provide immediate solutions• Self-motivated, very eager to learn, with strong logical reasoning skills• Notice Period : immediate• Mail to hr.operations@zyclyx.comWhatsapp:9849638420

    2+ years of experience in MIS Analysis.• Strong Experience on MS Office, Excel, PowerPoint, etc.,• Strong Experience in Reporting• Flexible to convert Raw Data to a Management Readable format• Exposure to Middle East markets would be an added advantage• MIS Analyst needs to document reporting requirements to meet business needs• Pay attention to detail and highlight all significant details to maintain accuracy• Explain about our products, understand the client’s requirements provide immediate solutions• Self-motivated, very eager to learn, with strong logical reasoning skills

    ZYCLYX is the world’s leading automated IT solution provider with a diverse range of solutions aimed to enhance your operating performance. Our expertise includes Robotic Process Automation, AI, OCR, Network Security, Cyber Security, and other services.
    In 2018, we were established to share our innovative solutions and core technology expertise to optimize the customer experience. The team at ZYCLYX provides efficient integrated systems after meticulous evaluation of risks and opportunities which address both short and long term challenges.
    In collaboration with internationally recognized IT solution providers, we have catered to some of the leading brands in industries like Banking, Finance, Telecom, and more. We provide complete project management support right from conceptualization to implementation and assessment. More

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    Marketing Data Scientist | Succession Research

    The Role
    A leading management consulting firm requires a Marketing Data Scientist with strong Customer Analytics skills to join their Experience Intelligence team. You will lead and manage projects in customer analytics to enhance customer experiences and drive revenue growth. You’ll be supporting the transformation … More

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    Senior Manager, Infrastructure Planning | Ooredoo Group

    Employment: Full Time

    The Company:Ooredoo is an organisation on the move. Thanks to our dedicated employees, we continue to move closer towards our vision to be among the top 20 telecommunications companies in the world by 2020.We are a dynamic global telecommunications player operating in 17 countries across the Middle East, North Africa (MENA) and Asia. We cover a population of more than half a billion people and serve more than 68 million customers.In Kuwait, we employ approximately 1,000 talented people, all of whom are driving Ooredoo to be the number one choice for world-class communications services in Kuwait. In the face of intensifying competition, increasingly sophisticated technology and rising customer expectations, nothing is more important to our success than our team – and it’s a team that you can be part of.Ooredoo’s future is bright, and you can be part of our ongoing success.The Role:This role will work across all ICT division in re-evaluating Ooredoo ‘s ICT Infrastructure by enhancing flexibility, responsiveness, agility, and by creating a dynamic ICT infrastructure that is easier and less expensive to manage, upgrade and run.This role will primary focus in contributing to ICT infrastructure evolution towards convergence, best practices advancement, next generation IT Infrastructure trends and alignment of IT investments plus infrastructure design with the business goals of the enterprise.In addition, this function will work on improving systems availability and disasters endurance, from a design perspective.The role is responsible for deploying Caching servers and managing the ISP capacity and to deliver the best network latencyThis role will work closely with technology divisions, sharing expertise and sponsoring the ICT Infrastructure convergence and modernization program.Key Accountabilities & Activities:- Developing an ICT Infrastructure transformation, optimization and convergence roadmap employing worldwide service providers IT trends, to enable agility & enhance business responsiveness.- Analyze business value and delivers business case development for optimization projects as well as new delivery environments such as cloud computing- Speedily incorporates emerging technologies into the existing infrastructure like cloud computing, software defined data centers and networks virtualization- Work closely with B2B team in designing, introducing and implementing innovative new B2B customer services such as, but not limited to, cloud computing.- Enhance Infrastructure service delivery quality and process by introducing “provisioning automation”- Lower cost of ownership through infrastructure optimization- Facilitates the reinvestment of cost savings into IT-enabled innovation- Load balancers planning- ISP capacity management and design- Filtering solutions to meet the regulatory requirements- Participate in ICT infrastructure maturity elevation- Long-term responsibility for the company’s ICT Infrastructure- Recommending appropriate capabilities, tools and sequencing of infrastructure projects for utmost business value- Providing the necessary skills to help successfully execute the infrastructure transformation and convergence strategy- Work with stakeholders, both management level and SME level across the organization and within ICT division to contribute in building the holistic view of the organization’s strategy, processes, and link this to the ICT department strategy.- Capture Infrastructure inefficiencies, highlights them to senior management and setup action plans and implementations- Promotion of shared infrastructure and applications to reduce costs and improve information flows.- Setup short and long term strategies, designs and executions for disaster recovery and business continuity solutions.- Work closely with ICT Architect in converging ICT infrastructure to host Core network virtualization in ICT private cloud- Improve design aspects of existing systems, Products and services and formulate respective design documents.- Interact with commercial team to understand the business requirements and translate it to technical solutions.- Drive, design and implement documentation and progress reviews for all key infrastructure deployments and report to the Senior management at regular management meetings- Incorporate Enterprise Architecture and IT security best practices in ICT infrastructure solutions and designs- Work closely with Service assurance team assuring ICT infrastructure meets availability and performance KPI’s- Align Ooredoo Kuwait ICT to Group-wide Infrastructure maturity levels and target KPI’s- Align Ooredoo Kuwait Technology roadmap with the group technology roadmap- Participating & Execute OOREDOO group strategies and competency centers covering strategy drafting, product catalogue updates, group wide RFI’s drafting/evaluation and knowledge sharing across Ooredoo OPCO’s- Assess new Infrastructure Solutions market trends and map them to the Company Infrastructure environment to leverage their benefits.- Proactively manage and motivate the team to be highly professional and results oriented.- Providing the necessary leadership and skills to help successfully execute the ICT Infrastructure transformation and convergence strategy- Work to improve employee performance through personal coaching and identifying training and development needs.- Recruit reporting staff as required.- Conduct annual performance appraisals (Performance Management System) and ensure objectives set are monitored and achieved.- Proactively take responsibility for self improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.- Participate in seminars and conferences for gathering global insight into telecom technological and business strategies and utilize the gathered information for Ooredoo Telecom’s benefit.- Other duties as directed by supervisor or other superiors.

    Requirements:- 8+ years Knowledge of key mobile telecom systems, platforms and technologies, mainly focusing on Hardware and virtualization technologies- Robust Knowledge in new infrastructure trends like, but not limited to: cloud computing architecture, networks convergence and virtualization, software defined data centers- Ability to explain key aspects of technology innovation, information systems, and networks to key people- Comprehensive knowledge of hardware, software, application, and systems in information and telecommunication domain.- High degree of conceptual and strategic thinking analytical and organized- Strong interpersonal and communication skills and the ability to work effectively with a wide range of cultures in a diverse community- Mature ability to work collaboratively with management teams throughout the organization and to be seen as a valuable expert resource to be sought out- Excellent command of both written and verbal English, Arabic would be an advantage.- Strong Analytical skills- Strong Project Management skill- Strong Technical skills- Strong interpersonal communication skillsQualification:- Bachelor degree in Computer Science/ Telecoms / Communications / Electronics Engineering or related discipline and appropriate registration with a recognized professional instituteNote: you will be required to attach the following:- Resume / cv

    We are a leading international communications company delivering mobile, fixed, broadband internet, and corporate managed services tailored to the needs of consumers and businesses across markets in the Middle East, North Africa and Southeast Asia. As a community-focused company, we are guided by our vision of enriching peoples lives and our belief that we can stimulate human growth by leveraging communications to help people achieve their full potential.
    Formerly known as Qtel Group, we have a customer base of 92.9 million and reported revenues of USD 9.3 billion in 2012. More