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      Senior Team Leader, Credit Appraisal (Arabic Speaker) | Commercial Bank of Dubai (CBD)

      by

      Employment:

      Full Time

      Job Purpose:Accountable for handling Appraisal & CPV functions within Retail Operations through end-to-end ownership and ensuring that all operations (On-shore & Off-shore) conform to Bank’s controls and compliance framework and processes in the unit are carried by the team with maximum efficiency, security and control, and that customer satisfaction is provided in accordance with agreed service standards and by managing costs / risks through operational efficiencies and controls & stand the test of audit.Principal Accountabilities:• Accountable for managing day to day operations in Credit Appraisal & CPV, function involving credit appraisal of Personal Loan, Rent Loan, Overdrafts, Auto Loan, Credit Cards application & Credit Limit Increase requests in accordance with PBCC approved Delegation of Authority, UAE FTS, updating Operational Risk Database, AECB billing, CPV calls stationary & documents, whilst ensuring that these activities are carried out with maximum efficiency, security and control in accordance with established procedures & agreed service standards and stand the test of audit.• Accountable for developing, maintaining and constantly improving processes & workflow relating to the unit and updating those processes in the unit’s SOP & ensure that these conform to the Bank’s standard of quality, operational efficiency and controls and include effective internal controls to manage operational risks and stand the test of audit.• Responsible to take the End to End ownership of Credit Appraisal & CPV functions and to ensure customer satisfaction at all times.• Accountable for establishing and monitoring operational performance standards, service standards, and service level agreements (both internal within the bank and external with service providers) for all aspects of operational performance / service delivery within Credit Appraisal & CPV function to ensure a very high level of customer satisfaction.• Responsible for managing performance of off-shore team through the daily EOD MIS, error rate & monthly dashboard and channel feedback on exceptions with corrective measures.• Accountable to have an effective complaint management process and handle customer complaints & enquiries when escalated and channel feedback into process improvements and ensure that efficient and quality services are always provided to customers in accordance with Bank’s agreed service standards.• Accountable for review of procedures in coordination with Head of Retail Operations to ensure that Unit activities are always geared to deliver the requirements of the business especially when new products are launched which significantly impact volumes.• Generate MIS on unit volumes and submit it to Head of Retail Operations, and provide insight to unit trends that can help on capacity planning and business volumes.• Accountable as one of the joint custodians for Retail Operations chubbs to ensure that all custodial items are kept under safe custody.• Accountable for building a control conscious environment, by making reporting staff aware of the key risk / controls / procedures of the operations and letting them “own” their processes.• Accountable to plan and review staffing requirements, in accordance with business plans & volumes.• Ensure that all facilities within Credit Appraisal & CPV functions are always maintained in good condition in order to eliminate possible downtime.• Accountable to constantly monitor performance of reporting staff and counsel, mentor, motivate, guide and train them to ensure that performance is optimized through a high level of staff morale/initiative/development and SMART KPIs.• Accountable to provide regular guidance and direction to the staff within Credit Appraisal & CPV function in order to achieve the business objectives, and to ensure that the various operational procedures and deliverables are well coordinated to maximize business profitability dynamics and customer satisfaction.• Accountable to review and sign Managers Cheques, issued from Retail Operations unit.• Accountable to review Audit Log report generated as part of EOD and channel feedback any findings to TL, PL & CC Disbursals and TL, Mortgage & SME Disbursals.• Accountable for imparting Credit Appraisal & CPV related Induction Training to new recruits.• Accountable to keep Head of Retail Operations advised of any material operational / process weaknesses and non-compliance with controls in Credit Appraisal & CPV and incidents to be updated to Bank’s ORM on all potential and confirmed fraud / risk cases.• Accountable to provide training to both on-shore & off-shore staff on all operational process whenever a new product or new product features or new process is rolled out.• Ensure participation and recommendation of user specifications for system development / enhancement for activities handled within the Unit or on any new product launch.• Work closely with Client Engagement function and ensure effective complaint management & handle customer complaints and enquiries when escalated and channel feedback into process improvements.• Work closely with Sales, Credit, Business & IT functions to ensure that all operational support requirement is addressed whenever a new product or new product features are launched in the market.• Work closely with Head of Retail Operations to ensure that Credit Appraisal & CPV function is always geared to deliver the requirements of the business.

      University degree or equivalent qualification.At least 3 years of experience in managing the team in Credit Appraisal & CPV Operations, with a thorough knowledge of credit policies of loans & cards.

      In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

      By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

      Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years. More

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      Private Chef | Genie

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      Employment:

      Full Time

      Private live-in chefClient is looking for a live-in Chef to reside in his 6 bedroom residence near Mirdif. Client is the Founder of an Investment company with offices across Europe and in Dubai. The Investment company regularly host VIP guests at the villa and so he is looking for someone to provide meals for the guests during their visits.The working days will vary depending on needs…some weeks may require 7 days of work with the next week maybe requiring 2 days of work

      Salary:
      AED
      8,000 to 12,000
      per month inclusive of fixed allowances.
      Additional benefits: accommodation and amenities

      – Must have minimum of 3 years experience as a Chef.- Specialised in creating European dishes including breakfast, lunch and dinners.- Driving license essential.- Ideally having their own visa, if not open to getting their own.

      Genie is a highly specialist recruitment company covering the consumer industry. Born from a pure passion for the sector we work tirelessly to match the right candidates for the role and work in a partnership approach with our clients. We have built up
      years of experience and have a deep understanding of the challenges for both candidates and clients.

      Our specialist areas cover:
      FMCG, Retail, E-Commerce/Apps, Food & Beverage and Hospitality Sectors.

      Regions:
      Middle East, North Africa & Asian Markets. More

    • 113 Shares179 Views

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      Systems & IT Supervisor | Right Calibre Executive Search

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      Employment:

      Full Time

      Job Purpose:The IT Support maintains the networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company ERP systems & Apps.Installs, and configures hardware and software, and solves technical problems.Job Description:(ERP System) • Customize Odoo (ERP) modules as per business and functions needs • Enhance Modules deliverables as per business need• Support functions initiatives by making sure its doable/translatable on the system• Enhance and improve current modules by adding more functionalities• Maintenance of system, modules, and data • Manage and maintain ERP software for multiple instances (markets)• First line support for all the corporate solutions (Odoo System)• Monitor all the different modules to ensure service availability • Fix application related issues • Follow up and supervise all projects implementations• Maintain good relationships with vendors and internal teams across the group• Provide first line support to Users by providing analysis and resolution for routine operational application issues• Provide suitable solutions for any application issue based on the criticality of the issue• Monitor the company solutions to ensure service continuous availability• Record and track incidents, complaints, or requests. Ensure that problem tickets raised in the right channel are clearly documented and articulated.• Support deployment of process enhancements by working with business and data collection and training key users on new functionality.• Provide end user trainings for new changes and required optional enhancements• Add new instances / markets on the platform for new launch markets, and customize as per the market by market requirements• Liaise with external consultants and work together on e-invoicing and similar projects• Full responsibility for designing commercial and financial reports and dashboards (Sales app / interface) • Manage field force sales application for both front & back end configuration • Enhance system deliverables as per business need• Enhance business controls and risk management through system controls• Customize and add new instances / markets on the platform for new launch markets• Ensure smooth end to end integration between ERP and sales app• Ensure smooth end to end integration between sales app and Warehouse management system (WMS)• Ensure smooth end to end integration between eCommerce platforms and sales app• Customize reports to consolidate and preview performance data from the sales app backend• Customize analytical reports to analyze performance based on set criteria(Help Desk) • Installing and configuring computer hardware, software, systems, networks, printers, and scanners• Responding in a timely manner to service issues and requests• Providing technical support across the company (this may extend to the Region)• Setting up accounts for new users• Repairing and replacing equipment as necessary• Testing new technology• Training for staff members when needed

      Job Requirements • Odoo Application Experience is Mandatory• Experience in designing commercial and financial reports is Mandatory • Bachelor’s degree, Computer science is preferred• 8 + Years Experience in ERP coding and configuration

      Right Calibre Executive Search is your partner in recruitment. We firmly believe that Human Resources is the most important and everlasting asset for any organization. We are a young, vibrant and fast growing company with a Head Quarter in UAE. With the number of years in recruitment we have developed a strong network of top professionals. We provide comprehensive search services for clients and candidates on a regional /local and International level for leading organizations across all industries. At Right Calibre Executive Search, we build partnerships with Clients and Candidates based on Trust, Passion, Innovation and Excellence. Our success is our people and our mission is delivering excellence to individuals, businesses and companies.

      Right Calibre is an agency that understands that great employees are the key to business success. We pride ourselves on sourcing high calibre permanent staff in every industry and being the best recruitment agency in the area. Our dedicated consultants have a wealth of experience in recruitment for most industries and are able to source the right candidate for your business, from entry-level to upper management. Right Calibre Executive Search has fast become the agency of choice for employers and employees seeking only the best. More

    • 75 Shares169 Views

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      Cybersecurity Specialist (SOC) | Michael Page

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      Employment:

      Full Time

      You will deliver network, infrastructure, and data security solutions in line with the wider Cybersecurity framework and policy. In addition, this role will also support the maintenance of SOC capability and incident response.Client DetailsA leading organisation in Abu Dhabi building a brand-new security function as part of the groups aim of internalising IT.Description* Plan, implement, manage, monitor, and maintain security measures for the protection of data, systems, and networks per Cybersecurity policy and framework.* Plan security systems by evaluating network and security technologies; develop requirements for applications, local area networks (LANs), wide area networks (WANs), virtual private networks (VPNs), routers, firewalls, public key infrastructures (PKIs) and related security and network devices* Oversee security infrastructure deployment, maintenance, and advanced configuration. (Next Generation Firewalls, web gateways, mail gateways, IPS/IDS, SSL inspection, full packet inspection, network authentication and authorization technologies and management tools)* Manage web proxy, email filtering, anti-malware and mobile devices security solutions to protect sensitive information.* Support data protection solutions (including but not limited to data classification, DLP and data/email encryption solutions)* Assist in conducting periodic external and internal penetration tests/red team exercises and take corrective/mitigation actions when necessary* Contribute towards development of incident and threat response procedures along with execution of assigned activities to ensure a quick, effective, and orderly response to security incident or threat* Support incident investigation using the host forensics, network forensics and/or reverse engineering techniques to analyse mail headers, extract macros from OLE, dissect packet capture and conduct other related analysis* Support SOC maintenance and improvement in terms of technology and troubleshooting the basic issues in the SOAR and SIEM solutions* Assist in periodic Cybersecurity reviews and audits and ensure compliance of the Cybersecurity standards, regulatory requirements, policies, etc.* Continually assess, report on, and make recommendations regarding proposed architectures, strategies, and systems to enhance security of assetsJob Offer* Competitive salary with family benefits such as schooling assistance on offer for the right candidate.

      * Bachelor’s degree in Cybersecurity, Computer Engineering, Computer Science, Enterprise/Information Technology, Information Systems, or related field* Must have at least two of the following certifications: Security+, CCNA/CCNP, CEH, ITIL.* Minimum of 8 years of practical experience in implementing Cyber and Information Security standards or developing Cyber and Information Security processes* Experience in implementing standards and adhering to local regulations (NCEMA, Abu Dhabi Digital Authority (ADDA), Cybersecurity Council)* Experience in implementing one of the following: NIST framework, and ISO27001 Cybersecurity framework* Knowledge on fundamental networking concepts, architecture, and protocols* Experience in the Implementation/ operational management of SIEM, SOAR and incident response* Experience in Data Classification (AIP, Titus etc) and DLP (Symantec, McAfee, ForcePoint)* Experience in working on the following technologies: DarkTrace, Rapid7, Thycotic, Aruba ClearPass, SSL-VPN, Infoblox, Bluecoat, ForceProxy, Juniper , FortiNet

      Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

      The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

      Finance & Accounting
      Banking & Financial Services
      Procurement
      Property & Construction
      Engineering & Supply Chain
      Oil & Gas Technical and Engineering
      Human Resources
      Sales
      Marketing
      Technology
      Secretarial
      Executive Search
      Legal

      The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

    • 75 Shares169 Views

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      Senior GRC Specialist | Michael Page

      by

      Employment:

      Full Time

      You will develop Cybersecurity governance model & Cyber risk and compliance frameworks, conduct periodic and need based Cyber risk assessments, and perform compliance exercises to ensure the effectiveness of required security controls.Client DetailsA leading organisation in Abu Dhabi building a brand-new security function as part of the groups aim of internalising IT.Description* Responsible for developing and managing the governance, risk management and compliance functions.* Develop, maintain, and execute enterprise-wide Cybersecurity policies, standards, guidelines, processes, and frameworks in alignment with relevant regulatory requirements and industry standards.* Develop cybersecurity strategy and manage cybersecurity gap analysis and maturity assessments.* Develop and manage organization wide cybersecurity Training and Awareness Programs to cater audience from multiple domains and varying skillsets.* Support development of Business Continuity policies and plans to ensure Cybersecurity requirements and action plans are fully covered.* Develop Cybersecurity Risk Management framework in coordination with Enterprise Risk Management to ensure Cyber risks are appropriately addressed from mitigation and risk acceptance perspective.* Manage all security risk assessment related activities for existing infrastructure and new projects/initiatives including but not limited to evaluating new threats and vulnerabilities, conducting risk assessments, preparing risk assessment reports and mitigation actions/plans, managing, and maintaining Risk Register.* Conduct and manage periodic Cybersecurity reviews and audits and ensure compliance to the Cybersecurity standards, regulatory requirements, policies, etc.* Manage periodic external and internal penetration tests and ensure corrective actions and mitigations are implemented when necessary.* Reviewing classification schemes, define standards for labelling information assets, identify appropriate controls for each classification and define rules for sharing sensitive information. for proper data and information protectionJob Offer* Competitive salary with family benefits such as schooling assistance on offer for the right candidate.

      * Bachelor’s degree in Cybersecurity, Computer Engineering, Computer Science, Enterprise/Information Technology, Information Systems, or related field* Must have at least one of the following certifications: CISA, CISSP, CRISC, and CISM.* Minimum of 10 years of practical experience in implementing Cyber and Information Security standards or developing Cyber and Information Security processes* Experience in conducting gap and maturity assessments and developing strategies.* Experience in developing Cybersecurity polices, standards, guidelines and operating models.* Experience of Threat Modelling and Impact/Likelihood assessments* Experience of assessment of Threat, Vulnerability management related risks* Experience in compliance assessments* Experience of standard change control processes, risk assessment and transition in a Dev Ops environment.

      Michael Page is one of the world’s leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

      The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

      Finance & Accounting
      Banking & Financial Services
      Procurement
      Property & Construction
      Engineering & Supply Chain
      Oil & Gas Technical and Engineering
      Human Resources
      Sales
      Marketing
      Technology
      Secretarial
      Executive Search
      Legal

      The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide. More

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      IT Project Analyst | Quest Search & Selection

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      Employment:

      Full Time

      Quest is working in partnership with a Retail company who are looking to hire IT Project Analyst to lead small-to medium size cross functional projects.Responsibility:- Support project managers with their daily activity in order to make sure that projects are within time and budget.- Prepare weekly and monthly project status reports- Engage stakeholders and gather project requirements

      Requirement:- Should have previous experience in IT projects Medium to small sizes- Experience in Business Applications, ERP or market sofware based information systems- Experience in project scoping, costing, project schedules and project deadlinesWe request that candidates send their CV as a Microsoft Word document where possible.Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.

      Quest Search & Selection is a specialist recruitment consultancy with over 20 years’ experience in sourcing the world’s best candidates for the global Retail, FMCG and Hospitality sectors.

      With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

      Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

      We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants’ skill, knowledge and passion for their sectors. More

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      Enterprise Sales Account Manager | Qatar Datamation Systems (QDS)

      by

      Employment:

      Full Time

      – Deliver all reporting and on-going measurement requirements on time. Customer database, pipeline & forecast tools are a must- Responsible for/ and actively engaging in selling all company solutions/products and services to clients- Generate and maintain a credible forecast for accounts and provide this information on a regular basis to Senior Management- Builds and orchestrates sales pipeline activity. Ensures active nurturing of deals and movement of opportunities to close. Manages a balanced pipeline representing all of the businesses being pursued- Develop excellent customer and partners ( Suppliers) satisfaction in all areas of business and relationship- Researches and understands the client’s industry. Deeply understands client business strategies and challenges- Responsible for building a “Sales Strategy” for clients that includes identifying and qualifying opportunities on the accounts- Builds and executes an Account Business Plan (ABP) that includes both transactional and strategic initiatives to grow Company’s presence and share in the account over a 1-3 year time horizon

      – High degree of fluency in spoken and written English and Arabic- Strong computer skills and comprehensive record-keeping skills are required- Knowledge and experience with the general Sales practice- Knowledge and experience in implementing and supporting policies and standards- Leadership and strong communication skills- Knowledge and experience in preparing & managing sales account plans, pipeline and forecast- Knowledge and experience in solution selling- IT Sales experience is a must

      QDS has strengthened its play and expanded its presence in the regional IT solutions, services and support market by building long-term relationships with customers and principals.

      Since its inception in 1983, QDS has been growing from strength to strength blending the latest of technology with impeccable business acumen and meeting the most challenging requirements of a fastevolving IT landscape through strategic joint ventures, world class vendor alliances, extensive and strategic vertical focus and a well trained and talented workforce of over 150 professionals.

      Today, QDS provides a wide range of fully integrated IT based business solutions that addresses almost the entire market spectrum, spanning various verticals like Banking and Finance, Healthcare, Government, Education, Oil and Gas, Telecommunication and Private sectors backed by high quality customer Support. More

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      Consulting, Technology, Cloud Architect Manager | PricewaterhouseCoopers

      by

      Employment:

      Full Time

      Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismManagement LevelManagerJob Description & SummaryThe Technology Consulting team is shaping the Digital and IT market in the GCC. Working with Public and private sector clients to help them improve overall value delivered to their customers and employees by formulating digital strategies and help them in the implementation. We are helping clients unlock the potential of digital by increasing their customer engagement, providing their employees with powerful tools, and helping them optimize and digitize their operations.We are a growing team and looking for dynamic, flexible, proactive and hardworking consultants who have a passion for shaping cyber security positively in the GCC over the coming years. We have a strong pipeline of large, transformational opportunities with our clients which will provide great opportunities for all our people to step up and player significant and rewarding roles in an entrepreneurial and innovation driven environment.Responsibilities: – Work under the supervision of  cloud and datacenter Senior Managers and leadership within the Technology Consulting practice.- Assess and design end to end cloud programs including the development of strategy, architecture, processes, governance, solutions, budget and roadmap based on leading practices.- Develop RFPs, evaluate different technologies and conduct vendor evaluation and selection.- Supervise the implementation of cloud solutions at client premises and be able to work closely with cloud vendors and system integrators.- Communicate effectively (both verbal and writing) with both IT personnel, executives and user communities.- Coordinate, facilitate and make presentations.- Support in business development activities by developing technical and financial proposals and being proactive in selling.- Work with colleagues across all Middle Eastern offices on client engagements and internal initiatives as well as with international teams.- Conduct research on emerging cloud technologies and disseminate knowledge to Technology consultants and clients where required.- Assist in developing new service offering for the Technology business unit in the domains of cloud computing.- Whilst working in the Technology team you will further build on your understanding of the key themes in the market and in the region.- Work collaboratively with other Technology experts to shape the future of our clients and to bring about positive change.- You will have access to all of the latest training and development tools and the support of the wider PwC network.

      Requirements: – Years of experience: 4 years of greater experience in cloud computing, previous experience in either a software development or datacenter architecture type role.- Education: B.A/ B.Sc. in Computer Engineering or related field.- Experience in banking, telco and/or government sectors is a plus.- M.Sc. in Computer Engineering or related field is preferred.- Advanced Certification in cloud architecture (e.g., Azure Solution Architect Expert, AWS Solution Architect Professional or Google Cloud Certified Professional Cloud Architect) is required.- Certification in cloud DevOps (e.g., Microsoft Certified DevOps Engineer Expert, AWS Certified DevOps Engineer Professional or Google Certified Professional Cloud DevOps Engineer) is required.- Certification in cloud security (e.g., CCSK or CCSP) is a plus- Certification in cyber security (e.g., CISSP, CISM, SANS) is a plus.- ONLY candidates with previous Big 4 experience with the above mentioned certifications will be considered.- Must have previous migration experience of complex environments that include more than 500 vms. Experience of refactoring in house developed applications is desirable. – Strong understanding of emerging cloud technologies and standards.- Strong knowledge of cloud infrastructure, networking, security best practices, automation technologies and DevOps operating models- Experienced in working in a SCRUM/Agile approach developing cloud native applications- Achievement oriented with the ability to be flexible and adaptive on a daily basis.- Excellent organisational skills, having the ability to prioritise workload whilst being resilient and able to cope well under pressure and meet tight deadlines.- Excellent problem solving skills with a structured thinking process.- Strong connections and relationships with clients in Saudi Arabia and the UAE is a plus.- Strong time-management and organizational skills.- Ability to learn new concepts and carry out technical research.- Proven IT skills in Microsoft Office and G-suite applications.- Language Skills: Excellent communication skills (verbal and written) in English (Arabic is a plus).- The ability and willingness to travel within the Middle East is a MUST.Travel RequirementsUp to 40%Available for Work Visa Sponsorship?YesGovernment Clearance Required?No

      At PwC Middle East, we’ve set out an ambitious purpose and strive to live it everyday: to solve important problems and build trust in society.

      We’re a community of solvers that come together in unexpected ways to build trust and create sustained outcomes. We solve important problems, support one another as we grow, develop and build fulfilling careers.

      PwC provides industry-focused services for public and private clients across Assurance and Audit, Deals, Consulting, Tax and Legal. We draw on our development legacy that brings together the collective experience of over 7,000 people in our region with offices across 12 countries to solve for tomorrow.

      We’re striving to consistently deliver innovative work that builds trust and delivers sustained outcomes. And we’re proud of the strength that comes from all our different backgrounds and experiences and we value everyone’s uniqueness. We thrive in uncertainty, operate with integrity and leverage the diverse perspectives of our teams.

      If you’re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you’re a future PwCer. More